SOO-TRP - CourseMill.pdf

1. SOO/TRP 13 Jul 21 DEOMI CourseMill

2. Purpose Acquire one license for eLearning Brothers CourseMill Annual Hosting Fee for 1,001 to 5,000 registered users in support of the Defense Equal Opportunity Management Institute (DEOMI) Research department.

3. Technical Requirements

The contractor shall ensure that all applicable Commercial-Off-The-Shelf (COTS) Information Assurance (IA) and IA-enabled products comply with Air Force Instruction (AFI) 17-130, Air Force Cybersecurity Program Management. All Information Technology (IT) hardware, firmware, and software components or products incorporated into Department of Defense (DoD) Information Networks must comply with evaluation and validation requirements in DoD Instruction 8500.01, CyberSecurity, and Committee on National Security Systems Policy (CNSSP-11), National Policy Governing Acquisition of IA Products. Refer to CNSSP No. 11 for the latest process and policy guidance on this subject.

3.1 Software Tagging Mandate

The contractor shall ensure COTS software items support International Standard for Software Tagging and Identification, ISO/IEC 19770-2, Software Tags when designated as mandatory by the standard. Further guidance can be found at: http://tagvault.org/

3.2 Section 508 of the Rehabilitation Act Mandate

The Contractor shall meet the requirements of the U.S. Access Board’s regulations at 36 CFR Part 1194 which implements Section 508 of the Rehabilitation Act of 1973, as amended. For more information about DoD Section 508 specific responsibilities, see the DoD CIO website.

4. Ordering Table

Item Description Specifications/Standards Technical Requirements Quantity

CourseMill Annual Hosting Fee for 1,001 to 5,000 registered users

SWCMHOST 5K Software Tagging Mandate, Section 508 of the Rehabilitation Act

Period of Performance: Base year, September 1, 2021 through August 31, 2022. OY1, September 1, 2022 through

August 31, 2023. OY2, September 1, 2023 through August 31, 2024. OY3, September 1, 2024 through August 31, 2025.

5. Technical Contractual Requirements

5.1 Technical Refresh

In order to ensure new design enhancements and technological updates or advances, the contractor shall offer, under this Delivery Order (DO), hardware and software components available to the contractor’s commercial customers. Furthermore, the contractor shall make available any commercially available updates to the hardware and software provided under this DO. If such updates are available to other customers without charge, then they shall also be made available to the Government without additional charge. The contractor will ship these updates to existing customers who have acquired the hardware/software being updated under this DO. Vendor commercial product offerings shall include “state of the art” http://tagvault.org/ http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards/section-508-standards http://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-section-508-standards/section-508-standards http://section508.gov/Section-508-Of-The-Rehabilitation-Act http://dodcio.defense.gov/DoDSection508.aspx technology, i.e., the most current proven level of development available in each product category.

5.2 Trade Agreement Act (TAA)

All proposed products must be compliant with the Trade Agreements Act of 1979 (TAA) and related clauses in Section I of this contract. In accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 252.225-7021, the Trade Agreements Certificate at DFARS 252.225-7020 shall be provided for each end item defined and specified in a solicitation that exceeds the TAA threshold subject to the waivers and exceptions provided in FAR 25.4, and DFARS 225.4 offered in response to any Request for Quote (RFQ) issued under this contract. Please note that FAR paragraph 25.103(e) includes an exemption from the Buy American Act (BAA) for acquisition of information technology that is commercial items.

5.3 Authorized Resellers

The contractor may be an authorized reseller of new and refurbished/remanufactured equipment for Original Equipment Manufacturers (OEMs) proposed under this DO. The contractor may also procure directly from the OEM or utilize other legitimate distribution channels to provide the required products in accordance with the OEM’s policies on reselling. Any contractor’s channel relationships with their OEM partners (gold, silver, etc.)

will be represented in the best pricing offered. If the contractor is not an OEM reseller, the contractor shall clearly identify this on the submitted proposal and list the OEM resell partner’s registered relationship with the OEM. DOs may restrict the use of authorized resellers, specific OEMs, or identify required OEMs. The contractor shall ensure all products are genuine and eligible for any OEM warranties, maintenance agreements and licensing as offered. Genuine products are those products the OEM, by their policy, considers not “secondary”, destroyed, stolen or scrapped.

5.4 Remanufactured/Refurbished Products

Any product offering that is remanufactured or refurbished shall be clearly identified as such by the contractor on the submitted proposal. Remanufactured products shall have the OEM or factory certification, if available, for that product. Remanufactured and refurbished products shall be certified according to the standards set forth in the policy of the OEM.

5.5 Items on Backorder

In their response to a RFQ, the contractor shall provide notification, if applicable, that a particular item is on backorder, the expected lead-time to fulfill the order, etc. It shall be implicit that a response to an RFQ with no items identified on backorder is a declaration that the items are available at the time of quote submission.

5.6 Warranty

The contractor shall provide any OEM pass through warranty and standard commercial warranties applicable to the products being purchased at no cost. This shall apply to new, refurbished and remanufactured equipment.

5.7 Software

For all software that is outside of hardware and purchased independently, the contractor shall provide the software license registered to the customer’s organization.

5.8 Customer Support

The prime contractor shall provide 24x7 live telephone support during the warranty period to assist in isolating, identifying, and repairing software and hardware failures, or to act as liaison with the manufacturer in the event that the customer requires assistance in contacting or dealing with the manufacturer.

6. Delivery Requirements

6.1 Timeframes

The contractor shall adhere to the following Product Delivery Capability requirements when providing products under this DO. The contractor shall deliver the quantities of products to meet ordinary as well as fluctuating (war-time, Terrorist Tempo, Ops Tempo) government requirements in accordance with prescribed delivery schedules stipulated in individual DOs.

Delivery of products will be to CONUS, OCONUS, and remote locations as identified below.

For AOR’s and/or remote sites that do not permit commercial deliveries, the vendor’s delivery capabilities must be in accordance with AFI 24-203, Preparation and Movement of Air Force Cargo, 13 April 2007. Additional delivery terms or schedules, such as ship-in-place, expedited shipping or shipping to APO/FPO addresses, shall be negotiated between the Contractor and the Ordering Contracting Officer (OCO).

Definitions: CONUS: The 48 contiguous states, Alaska, Hawaii, and the District of Columbia.

OCONUS: Germany, Italy, Japan, Korea, Belgium, Turkey, Puerto Rico, United Kingdom, and the Netherlands. Remote OCONUS: those locations that are not listed under CONUS or Named OCONUS.

The following figure sets forth the maximum performance parameters for deliveries:

Timeframe CONUS OCONUS Remote OCONUS

Routine NLT 30 calendar days NLT 45 calendar days NLT 45 calendar days

Critical NLT 3 calendar days NLT 5 calendar days NLT 10 calendar days

Emergency/War Tempo Within 24 hours Within 48 hours Within 72 hours

6.2 DO Order Shipping Date

This DO requires a shipping date not to exceed the ROUTINE timetable described.

6.3 Delivery Delays

Contractors are required to meet the timeframes as stated in section 6.1 unless Department of Commerce approval and/or review activities prevent the contractor from meeting these timeframes. In the event that the contractor determines they are unable to achieve the stated timeframes, the contractor shall notify the Contracting Officer within two (2) business days of such determination, or immediately upon such determination if operating under the Emergency/War Tempo timelines.

Shipping Information

All products shall be shipped to:

366 Tuskegee Airmen Drive (Bldg. 352) Patrick SFB, FL 32925

Inspection/Acceptance: The following Government officials are responsible for receiving the products and performing inspection:

Primary POC: Mr. Adrian Cheung, DEOMI/CDD Seconday POC: Mr. Michael Harvey, DEOMI/SSS