SOL_OAT_Overseas_Ops_Specialist_Tandem_11.12.13_Final.pdf

Request for Personal Service Contractor

United States Agency for International Development

Office of U.S. Foreign Disaster Assistance

Position Title: Overseas Operations Specialist (Multiple Positions)

Solicitation Number: SOL-OFDA-16-000038

Salary Level: GS-11 Equivalent: $64,650- $84,044

GS-12 Equivalent: $77,490- $100,736

GS-13 Equivalent: $92,145- $119,794

Issuance Date: April 21, 2016

Closing Date: Open and continuous through May 10, 2018 with ten (10) Review Periods closing on:

May 12, 2016

July 7, 2016

September 29, 2016

December 22, 2016

March 16, 2017

June 8, 2017

August 31, 2017

November 23, 2017

February 15, 2018

May 10, 2018

Closing Time: 12:00 P.M. Eastern Time

Dear Prospective Applicants:

The United States Government (USG), represented by the U.S. Agency for International

Development (USAID) Office of U.S. Foreign Disaster Assistance (OFDA), is seeking applications from qualified U.S. citizens to provide personal services as an Overseas Operations

Specialist under a United States Personal Services Contract (USPSC), as described in the attached solicitation.

Submittals must be in accordance with the attached information at the place and time specified.

Applicants interested in applying for this position MUST submit the following materials:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

Solicitation for a USPSC Overseas Operations Specialist (Multiple Positions)

SOL-OFDA-16-000038

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(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume.

Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the Quality Ranking Factors (QRFs) shown in the solicitation.

3. USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. OFDA reserves the right to select additional candidates if vacancies become available during future phases of the selection process.

Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Your complete resume and the supplemental document addressing the QRFs must be emailed to:

OFDA Recruitment Team

E-Mail Address: recruiter@ofda.gov

Website: www.OFDAjobs.net

Any questions on this solicitation may be directed to OFDA Recruitment Team via the information provided above.

Sincerely, Renee Reed

Contracting Officer mailto:recruiter@ofda.gov mailto:recruiter@ofda.gov http://www.ofdajobs.net/ http://www.ofdajobs.net/

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Solicitation for USPSC Overseas Operations Specialist (Multiple Positions)

1. SOLICITATION NO.: SOL-OFDA-16-000038

2. ISSUANCE DATE: April 21, 2016

3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: This solicitation is open and continuous May 10, 2018. The following are the closing dates for each review period:

May 12, 2016, 12:00 P.M. Eastern Time

July 7, 2016, 12:00 P.M. Eastern Time

September 29, 2016, 12:00 P.M. Eastern Time

December 22, 2016, 12:00 P.M. Eastern Time

March 16, 2017, 12:00 P.M. Eastern Time

June 8, 2017, 12:00 P.M. Eastern Time

August 31, 2017, 12:00 P.M. Eastern Time

November 23, 2017, 12:00 P.M. Eastern Time

February 15, 2018, 12:00 P.M. Eastern Time

May 10, 2018, 12:00 P.M. Eastern Time

Candidates not selected during a previous review period must reapply in order to be considered for positions available in subsequent review periods. A review period may be cancelled at OFDA’s discretion.

4. POSITION TITLE: Overseas Operations Specialist

5. MARKET VALUE: This position has been designated as a “tandem” position that, depending on the qualifications of the candidate, can be filled at the GS-11 ($64,650-

$84,044), GS-12 ($77,490- $100,736), or GS-13 ($92,145- $119,794) equivalent level, including Washington, D.C. locality pay. Final compensation will be negotiated within the listed market value of the GS-11, GS-12, or GS-13 level based upon the candidate’s qualifications, previous relevant experience and work history, salary and educational background.

If the candidate meets the GS-11 qualifications, the initial grade level of this position will be the equivalent of a GS-11 with the opportunity for advancement to the GS-12 equivalent after at least one (1) year at the GS-11 level if the individual receives a recommendation from the supervisor for advancement along with an excellent performance evaluation. Neither advancement nor extension of the contract is guaranteed.

If the candidate meets the GS-12 qualifications, the initial grade level of this position will be the equivalent of a GS-12 with the opportunity for advancement to the GS-13 equivalent after at least one (1) year at the GS-12 level if the individual receives a recommendation from the supervisor for advancement along with an excellent performance evaluation. Neither advancement nor extension of the contract is guaranteed.

Applicants who meet the minimum qualification for a GS-13 will be considered for the GS-13 level only.

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Salaries over and above the top of the pay range will not be entertained or negotiated.

Candidates who live outside the Washington, D.C. area will be considered for employment but no relocation expenses will be reimbursed.

Note: Application materials will be reviewed by the Technical Evaluation Committee to determine if they meet the minimum qualifications for the GS-11, GS-12, or GS-13 positions as outlined in this solicitation.

6. PERIOD OF PERFORMANCE: Two (2) years, with three (3) option years

7. PLACE OF PERFORMANCE: Washington, D.C.

8. STATEMENT OF WORK

POSITION DESCRIPTION

BACKGROUND

The Office of U.S. Foreign Disaster Assistance (OFDA) is the office within USAID that is responsible for providing emergency non-food humanitarian assistance in response to international crises and disasters. OFDA is part of the Bureau for Democracy, Conflict, and

Humanitarian Assistance (DCHA) and is organized into six divisions.

The Africa and the Asia, Latin America, Europe, and Middle East (ALE) Divisions are responsible for the provision of emergency humanitarian assistance through a grants mechanism to non-governmental organizations (NGOs), international organizations (IOs) including the

United Nations (UN) agencies and to other partners to ensure the implementation and delivery of this assistance. These Divisions also oversee OFDA’s non-response efforts in disaster risk reduction and resilience. Africa and ALE also coordinate with other organizations for the provision of relief supplies and assistance. They devise, coordinate and implement program strategies for a variety of natural and human caused disaster situations. Both Divisions encompass groups of technical sector specialists who provide technical expert capability in assessing the quality of disaster response and risk reduction activities.

The Operations Division (OPS) develops and manages logistical and operational support for disaster responses and administrative support to all offices and operations. OPS maintains readiness to respond to emergencies through several mechanisms, including managing Search and Rescue Teams (SAR), coordinating and supporting Disaster Assistance Response Teams

(DARTs), and Washington-based Response Management Teams (RMTs), to ensure OFDA’s capacity to execute and coordinate U.S. Government (USG) humanitarian assistance and response to natural disasters and complex emergencies. OPS performs these functions through four teams, namely, the Disaster Assistance Support Team (DASP), Operations Support Team

(OST), Overseas Administration Team (OAT), and the Military Liaison Team (MLT). OPS provides technical guidance and expertise in Disaster Logistics, Search and Rescue, Operations

Center Management, Military Liaison, and Consequence Management. It also provides overseas support to OFDA offices and personnel and to other sectors necessary to ensure OFDA’s

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The Program Support (PS) Division provides operational management support, including general administration, budget and financial services, procurement planning, information technology

(IT), human resources management including staff care, and contract and grant administration support to OFDA. The PS Division supports OFDA's mandate by providing innovative solutions for IT, staffing, funds control, budgeting, information and human resource management, and procurement to facilitate timely disaster responses.

The Preparation, Strategic Planning and Mitigation (PSPM) Division is responsible for the technical oversight of all OFDA response and mitigation programs, as well as preparation and strategic planning for response, mitigation, and disaster risk reduction activities. The PSPM

Division houses technical experts in all sectors potentially affected by disasters, and leads the

Agency in developing and promoting best practices for programming in these specific sectors. In addition, PSPM will be the focal point for technological innovations for humanitarian assistance in areas such as monitoring and evaluation, assessment, and information management.

The Humanitarian Policy and Global Engagement (HPGE) Division assists the DCHA front office, the OFDA Director and OFDA Deputy Director with tracking trends and policy developments in the humanitarian assistance field. It engages in policy dialogue with other parts of USAID, the USG interagency, other donors, multilateral agencies, and NGO partners;

recommends strategies for action to DCHA; initiates development of policy and internal guidance for OFDA; maintains global relationships with implementing partners, other donors, and the broader humanitarian architecture; engages with the U.N. to advance USG humanitarian policy objectives and to promote humanitarian principles within the USG and internationally.

The HPGE Division leads OFDA's communications and social media outreach to effectively communicate OFDA’s story to a variety of strategic audiences; and serves as the office’s primary interlocutor on strategic issues with other federal partners to provide guidance to OFDA on policy issues pertaining to the interagency, and to improve USG humanitarian coordination and response during large-scale crises. The HPGE Division has staff that manage global programs, policy and outreach, strategic communications, and interagency engagement. The HPGE

Division also includes Humanitarian Advisors located in Rome, Geneva, and United States

Mission to the UN in New York.

OPERATIONS DIVISION VALUES

OPS team members ensure that the following division values are incorporated into all aspects of work:

1. Spiritus Operandi/Espirit De Ops

● Demonstrating trust and openness among staff by assuming the best regarding our colleagues’ intentions and efforts.

● Acting with eagerness and willingness to support one another and work together on tasks.

● Maintaining top-down and bottom-up transparency while promoting a strong work ethic as paramount.

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● Demonstrating that optimism, humor, and perspective are powerful components of success, even in crisis-driven work.

2. Positive Interactions

● Owning how the OPS Division is perceived by others to ensure people maintain a positive impression of the division by treating everyone, regardless of seniority or organizational affiliation, in a professional, courteous, and respectful manner.

● Building a reputation that when OPS is on an issue, it’s going to get addressed.

● Doing our jobs consistently, competently, and effectively, with a focus on results.

● Paying attention and listening mindfully to others, with the intent to really understand how they view a situation and what issue they are trying to address.

● Exhibiting partnership and enthusiasm in helping others solve problems; including delivering hard messages with a smile.

3. Competency

● Adopting flexible and creative solutions to provide partners and beneficiaries with quality, effective, consistent, and timely results.

● Maintaining proficiency and leadership in our areas of expertise, through engagement, training, field deployments, and exposure to other communities of thought.

● Holding a long-term strategic perspective in the face of current crises.

● Maintaining a global and functional focus for the office.

4. Resourcefulness

● Using innovating contracting, engagement, administrative, and programmatic approaches to meeting emerging requirements, while being flexible to changing needs.

● Reaching out within the office, agency, interagency, and community beyond to seek innovative and creative solutions.

● Proactively seeking and embracing positive change in order to provide and better service to our customers and stakeholders.

● Viewing challenges as opportunities and focusing on finding a solution rather than just highlighting complications or issues.

5. Staff Depth and Sustainability

● Cultivating a breadth of experience and expertise by hiring individuals from diverse professional, cultural, and experiential backgrounds.

● Proactively developing relationships with other industries and communities in order to learn and innovate.

● Encouraging staff to service in a variety of roles, through staff rotations, shadowing, mentoring, and OPS liaison positions.

● Continuing to support and staff responses through a variety of hiring mechanisms and resources.

● Achieving response readiness while prioritizing personal life for both self and team members.

● Bolstering staff wellness by incorporating flexible work schedules, leading to increased staff dedication, high-quality work, and flexibility.

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6. Commitment to Safety and Security

● Recognizing that staff safety and security is everyone’s responsibility and enables OFDA access in the field.

● Holding as a hallmark an underlying orientation towards managing risk for staff.

● Preparing staff through training, mentoring, standard operating procedures, and provision of contextual knowledge.

● Displaying professional conduct and integrity during crisis response operations.

● Advocating for professional assessments of security risks prior to deployment of staff.

INTRODUCTION

The OAT enhances and supports OFDA's capacity to respond to disasters in several ways: 1) it is the Responsible Unit (RU) for the Administrative Coordinator (AC) positions on DARTs and

RMTs; 2) it mobilizes disaster management experts through its surge capacity mechanism under the Support Relief Group (SRG) program; 3) it provides administrative budgetary and administrative policy support to OFDA's field offices and staff members; and 4) it manages U.S.

Personal Services Contracts (USPSCs) for all field, military liaison and SRG personnel.

OAT provides advice to OFDA regarding recruitment of field and SRG staff. It serves as the liaison between OFDA and the Office of Acquisition and Assistance (OAA) regarding OFDA

USPSC procurement, as well as entitlements of USPSCs serving overseas. OAT manages a budget of approximately $28 million, oversees the administrative support of about 29 field offices and manages more than 150 personnel contracts.

OBJECTIVE

This solicitation will provide OFDA with essential administrative and budgetary support to

OFDA overseas operations at USAID Missions and U.S. Embassies worldwide, and with the support to interact with USAID domestic offices and staff and to assist in the management of the

SRG Program.

9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY

DUTIES AND RESPONSIBILITIES

The Overseas Operations Specialist will be responsible for providing support to various operational aspects of OPS within OFDA. The Overseas Operations Specialist will provide services in support of various functions related to management of contracts for program-funded personnel, budget/finance, administrative operations for OFDA’s field offices, and management of the SRG program. The Overseas Operations Specialist will have primary responsibilities for some tasks and secondary responsibilities for others.

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At the GS-11 level:

U.S. Personal Services Contracts and Staffing: Keep OAT apprised of new staffing actions under assigned regional and SRG portfolio. Develop and maintain systems to track the flow of work related to recruitment and contract actions;

Determine pipeline balances and review budget proposals for contract renewal;

Assist in PSC procurement actions using USAID and OFDA financial and procurement systems;

Be proficient in all Agency corporate financial and procurement management systems used to manage and program OFDA’s funding;

Provide administrative support to OFDA’s field offices; maintain budget and financial obligations for administrative costs; provide fund cite data for the transfer of administrative funds;

Assist with country clearance cables and brief staff on overseas deployment. Inform new field staff of entitlements and conditions of employment in various countries prior to departure to post and assist with administrative and logistical actions for transfer to post;

Coordinate the operation and maintenance of the SRG Program. Support the activation of

SRG staff, assist with the development of their scopes of work, facilitate their orientation and training on the administrative, financial, technical operations and training requirements of OFDA, and monitor the process of their performance evaluation after each activation;

Perform analysis of SRG Program needs and develop standard operating procedures for use by OAT;

Responsible for completing operational paperwork and filing, and preparing management reports, as needed;

Support staff recruitment, on-boarding, and staff orientation for positions across the office;

Serve as a member of the Washington RMT, which provides services and support to

DARTs deployed in response to disasters, as an Administrative Coordinator when required;

Serve on DARTs as an Administrative Officer when required;

Twice annually, serve as OFDA Duty Officer;

Plan and carry out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

At the GS-12 level:

PSCs and Staffing: Develop and maintain systems to track the flow of work related to recruitment and contract actions for field and SRG staff. Draft recurring reports based on collected data or updated database;

Complete procurement actions using USAID and OFDA financial and planning systems and develop proficiency in all Agency corporate financial and procurement management systems used to manage and program OFDA’s disaster assistance funding;

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Research, analyze and interpret USAID policy and guidance related to USPSCs;

specifically address problems that arise with international travel and relocation issues and make recommendations to address sensitive deployment cases;

Monitor pertinent travel legislation and new or revised policies or directives from

General Services Administration (Federal Travel Regulations), and advise staff accordingly;

Present policy and process related information orally and in writing to SRG and staff deployed overseas, to ensure accurate and appropriate protocols are followed;

Monitor operational effectiveness and efficiency by providing comprehensive day to day support to the field and each respective functional area to include, but not limited to, personnel, finance, procurement, staffing, and administrative logistics;

Provide administrative support to OFDA’s field offices; maintain budget and finance related records for OFDA’s overseas offices administrative costs; and monitor and track funds distributions, commitments, and obligations for administrative costs;

Train administrative personnel in the field, including training OFDA Foreign Service

National (FSN) staff; work with the FSNs to facilitate coordination and cooperation to support OFDA operations;

Provide administrative management and/or oversight for field USPSCs. Work with the contracting and financial management staff in providing appropriate domestic and field-based budgets, provide fund cite data for the transfer of administrative funds, assist with country clearance cables and brief staff on deployment;

Review field administrative budgets and recommend funding levels of the field offices throughout the fiscal year, including analysis of pipeline balances. Provide funding to overseas offices using USAID and OFDA systems;

Oversee the operation and maintenance of the SRG Program, including the recruitment of new SRG;

Perform analysis of SRG Program needs and develop standard operating procedures for use by OAT Team;

Inform new field staff of entitlements and conditions of employment in various countries prior to departure to post and assist with administrative and logistical actions for transfer to post;

Coordinate with relevant staff to define training requirements and assist in the preparation of training materials, including the Administrative Coordinator RMT Position Task

Book;

Deploy to a regional or program office as an Administrative Officer, assess local administrative support capabilities, assist with local procurement, and establish procedures whereby the OFDA staff interact seamlessly with USAID/Embassy personnel in support of administrative and financial overseas operations;

Responsible for completing operational paperwork and filing, and preparing management reports, as needed;

Support staff recruitment, on-boarding and staff orientation for positions across the office;

Serve on RMTs, which provide services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied;

Serve on DARTs as an Administrative Officer when required;

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Twice annually, serve as OFDA Duty Officer;

Independently plan and carry out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

At the GS-13 level:

Provide expert advice on the following: Agency practices and policies as they relate to

USPSCs; a range of workforce, organizational and human resource functions; contract management and procurement planning. Provide guidance on entitlements and allowances for field USPSCs and prepare written communication on updated policy and procedural changes;

Review actions for OAT Leader clearance and/or approval;

Analyze and apply complex policies to make recommendations for senior management consideration as it relates to administrative operations in OFDA’s field offices;

Provide expert advice to resolve difficult and complex administrative issues; interpret policies and regulations; facilitate the functionality of the administrative operations in

OFDA field offices and represent the interest of OFDA and the USG with interagency counterparts;

Independently perform periodic reviews of all overseas locations for operational effectiveness and assess local administrative support needs; ensure that OFDA resources are being properly utilized;

Monitor operational effectiveness and efficiency by providing comprehensive day to day support to the field and each respective functional area to include but not limited to personnel, finance, procurement, staffing, and administrative logistics;

Negotiate memoranda of understanding (MOUs) with USAID Missions and U.S.

Embassies; meet with senior-level mission staff, such as Deputy Mission Directors, Supervisory Executive Officers, and Comptrollers, to negotiate a range of administrative support services that would be made available to new OFDA field staff and offices. This includes reviewing and approving International Cooperative Administrative Support

Services (ICASS) and other shared-cost agreements;

Develop training curriculum and liaises with USAID Mission staff on the recruitment of

FSNs and Eligible Family Members (EFMs). Trains administrative personnel in the field, which includes training OFDA FSN and EFM staff and working with the local staff to facilitate coordination and cooperation to support OFDA operations;

Develop criteria for determining appropriate funding levels for administrative costs for each overseas office. Review field administrative budgets and recommend funding levels for the field offices throughout the fiscal year, including analysis of pipeline balances.

Provide funding to overseas offices using USAID and OFDA systems and advises on the de-obligation of funds;

Deploy to a regional or program office as an Administrative Officer, as necessary; assess local administrative support capabilities; assist with local procurement, and establish procedures whereby the OFDA staff interact seamlessly with USAID/Embassy personnel in support of overseas operations;

Analyze SRG qualifications to determine the best fit for each activation request and identify which SRG will be activated or deployed for specific assignments;

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Support staff recruitment, on-boarding and staff orientation for positions across the office;

Serve on RMTs, which provide services and support to DARTs deployed in response to disasters. The duties on RMTs will be varied;

Serve on DARTs which may require immediate (within 24 hours) deployment overseas for an extended period of time;

Twice annually, serve as OFDA Duty Officer;

Independently plan and carry out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

SUPERVISORY RELATIONSHIP:

The Overseas Operations Specialist will take direction from and will report to the Overseas

Administration Team Leader or his/her designee.

SUPERVISORY CONTROLS:

Supervisor sets overall objectives and resources available. The USPSC consults with supervisor to develop deadlines, projects and work to be done. The USPSC is responsible for planning and carrying out assignments. The USPSC is responsible for planning approach or methodology to be used in carrying out assignments.

10. PHYSICAL DEMANDS

The work is generally sedentary and does not pose undue physical demands. During deployment on DARTs (if required), and during site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds).

11. WORK ENVIRONMENT

Work is primarily performed in an office setting. During deployment on DARTs (if required), and during site visits, the work may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions.

12. START DATE: Immediately, once necessary clearances are obtained.

13. POINT OF CONTACT: See Cover Letter.

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EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION

(Determines basic eligibility for the position. Applicants who do not meet all of the education and experience factors are considered NOT qualified for the position.)

At the GS-11 level:

Bachelor’s degree and three (3) years of relevant experience in public or business administration, management, or international relations, including experience providing administrative support, personnel management, financial management, or similar duties.

OR

Master’s degree with two (2) years of relevant experience in public or business administration, personnel management, financial management, or similar duties.

One (1) year of full-time specialized experience equivalent to the GS-09 grade level in the

Federal service (obtained in either the public or private sectors) which is in or directly related to the line of work of the position to be filled, and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position.

At the GS-12 level:

Bachelor’s degree and five (5) years of relevant experience in public or business administration, personnel management, financial management, or similar duties. Experience must include one

(1) year of work in administrative operations overseas or work in support of international programs.

Master’s degree with four (4) years of relevant experience in public or business administration, personnel management, financial management, or similar duties. Experience must include one

(1) year of work in administrative operations overseas or work in support of international

One (1) year of full-time specialized experience equivalent to the GS-11 grade level in the

Federal service (obtained in either the public or private sectors) which is in or directly related to

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At the GS- 13 level:

Bachelor’s degree and seven (7) years of relevant experience in public or business administration, management, or international relations, including experience providing administrative support, personnel management, financial management, or similar duties.

Experience must include two (2) years of work in administrative operations overseas or work in support of international programs.

Master’s degree with five (5) years of relevant experience in public or business administration, personnel management, financial management, or similar duties. Experience must include two

(2) years of work in administrative operations overseas or work in support of international

One (1) year of full-time specialized experience equivalent to the GS-12 grade level in the

Federal service (obtained in either the public or private sectors) which is in or directly related to

SELECTION FACTORS

(Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.)

Applicant is a U.S. Citizen.

Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements.

USPSC Application form AID 302-3. Applicants are required to complete and sign the form. This form must be physically signed. Electronic signatures will not be accepted.

Supplemental document specifically addressing the Quality Ranking Factors (QRFs) submitted.

Ability to obtain and maintain a Secret up to Top Secret/Sensitive Compartmented

Information level clearance as provided by USAID.

Ability to obtain a Department of State medical clearance.

Satisfactory verification of academic credentials.

The applicant will be eligible for a GS-11, GS-12, or GS-13 but not all positions. This determination will be made if the applicant’s QRF responses are within the competitive range to be interviewed.

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QUALITY RANKING FACTORS (QRFs)

(Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.)

QRF #1 Describe your experience in conducting needs assessments for administrative operations for overseas offices, and implementing Standard Operating Procedures

(SOPs). Please discuss your ability to apply sound, independent judgment in identifying management or administrative problems and proposing solutions to them.

QRF #2 You have been assigned to establish and operationalize a new overseas office for

OFDA. Describe in detail your approach to accomplishing this assignment. Discuss any assumptions that you must make in order to answer this.

QRF #3 Describe your experience in demonstrating attention to detail and ability to conduct sound financial analysis, planning, tracking and scheduling. You are encouraged to provide brief examples of past work and to describe unique approaches to analyses.

QRF #4 Explain your experience being a team player. Describe your experience with customer service (include your view of what customer service means, as well as examples of how you employ good customer service at work).

BASIS OF RATING: Applicants who meet the Education/Experience requirements and

Selection Factors will be further evaluated based on scoring of the QRF responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks.

Applicants are required to address each of the QRFs in a separate document describing specifically and accurately what experience, training, and/or education they have received as it pertains to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to address the selection factors and/or Quality Ranking Factors may result in not receiving credit for all pertinent experience, education, and/or training.

The most qualified candidates may be interviewed and required to provide a writing sample.

OFDA will not pay for any expenses associated with the interviews. Professional references and academic credentials will be evaluated for applicants being considered for selection. Note: Please be advised that references may be obtained independently from other sources in addition to the ones provided by an applicant. OFDA reserves the right to select additional candidates if vacancies become available during future phase of the selection process.

The Applicant Rating System is as Follows:

QRFs have been assigned the following points:

QRF #1 – 10 points

QRF #2 – 10 points

QRF #3 – 10 points

QRF #4 – 10 points

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Interview Performance – 40 points

Satisfactory Professional Reference Checks – 20 points

Total Possible Points: 100

APPLYING:

Applications must be received by the closing date and time at the address specified in the cover letter.

Qualified individuals are required to submit:

1. Complete resume. In order to fully evaluate your application, your resume must include:

(a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements.

(b) Specific duties performed that fully detail the level and complexity of the work.

(c) Names and contact information (phone/email) of your current and/or previous supervisor(s). Current and/or previous supervisors may be contacted for a reference.

(d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments.

(e) U.S. Citizenship

(f) Optional: Where you heard about this job (FedBizOps, OFDA Jobs, Career Fair, etc.).

Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume.

Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration.

2. Supplemental document specifically addressing the QRFs shown in the solicitation.

3. USPSC Application form AID 302-3. Applicants are required to complete and sign the form.

This form must be physically signed. Electronic signatures will not be accepted.

Additional documents submitted will not be accepted.

By submitting your application materials, you certify that all of the information on and attached to the application is true, correct, complete, and made in good faith. You agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment.

To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email.

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DOCUMENT SUBMITTALS

Via email: recruiter@ofda.gov

NOTE: If the full security application package is not submitted within 30 days after the Office of Security determines eligibility, the offer may be rescinded. If a Secret security clearance is not obtained within nine months after offer acceptance, the offer may be rescinded. If Top Secret is required, and clearance is not obtained within nine months after award, USAID may terminate the contract at the convenience of the government. If Sensitive Compartmented Information

(SCI) access is not obtained within nine months after Top Secret clearance is granted, USAID may terminate the contract at the convenience of the government.

NOTE: If the full medical clearance package is not submitted within two months after offer acceptance, the offer may be rescinded. If a Department of State medical clearance is not obtained within six months after offer acceptance, the offer may be rescinded.

NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION

This solicitation in no way obligates USAID to award a PSC contract, nor does it commit

USAID to pay any cost incurred in the preparation and submission of the application.

NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS

All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR.

For general information about DUNS Numbers, please refer to Federal Acquisition Regulation

(FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https://www.acquisition.gov/far/current/html/52_200_206.html

LIST OF REQUIRED FORMS FOR PSCs

Forms outlined below can be found at:

http://www.usaid.gov/forms/ or at http://www.forms.gov/bgfPortal/main.do

1. Resume.

2. USPSC Application Form, (AID 302-3)

3. Medical History and Examination Form (DS-6561). **

4. Questionnaire for Sensitive Positions (for National Security) (SF-86), or **

5. Questionnaire for Non-Sensitive Positions (SF-85). **

6. Finger Print Card (FD-258). **

7. Employment Eligibility Verification (I-9 Form). **

** Forms 3 through 7 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job.

http://www.usaid.gov/forms/ http://www.forms.gov/bgfPortal/main.do http://www.forms.gov/bgfPortal/main.do http://r20.rs6.net/tn.jsp?f=001zobGIB-8t9z7dWWzLRFbKSgO4uH4rjhAZgSs_0q5-ZVdEY9eWaZLuLLX9HxvTHnk0JSTmclQOZDXn1Wr2DYRTk99vmeenofGuK44ANsvtVbf5vlWUi1SWPnQ1gesqKA3i7P3doWaDEo1hLA1FV4u0X0mLUyYfuVp1LuWGX-HSA9oVDHge_CvlvhqXLy7tJsOuv-09OkAueyPYOSKkyt-jA==&c=YCVuuynWS_dfweLNigbgxL9_f1Sggbr4E5Um3aAYC8zOEwzaLV9GoQ==&ch=oa2Epnv4dkpgdOJ4PiG3SWGm0My-145IGpz7U7zYnE5mvJvJFfSbhA==

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CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION &

ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs

CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://transition.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract.

AAPD 06-10 – PSC MEDICAL PAYMENT RESPONSIBILITY

AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation.

AAPD 15-02 – Authorization of Family and Medical Leave for U.S. Personal Services

Contractors (USPSCs)

AAPD No. 15-02 is hereby incorporated as Attachment 2 to the solicitation.

BENEFITS/ALLOWANCES:

As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances:

BENEFITS:

Employer's FICA Contribution

Contribution toward Health & Life Insurance

Pay Comparability Adjustment

Annual Increase (pending a satisfactory performance evaluation)

Eligibility for Worker's Compensation

Annual & Sick Leave

ALLOWANCES (if Applicable).*

(A) Temporary Lodging Allowance (Section 120).

(B) Living Quarters Allowance (Section 130).

(C) Post Allowance (Section 220).

(D) Supplemental Post Allowance (Section 230).

(E) Separate Maintenance Allowance (Section 260).

(F) Education Allowance (Section 270).

(G) Education Travel (Section 280).

(H) Post Differential (Chapter 500).

(I) Payments during Evacuation/Authorized Departure (Section 600), and

(J) Danger Pay (Section 650).

* Standardized Regulations (Government Civilians Foreign Areas).

FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare http://transition.usaid.gov/business/business_opportunities/cib/subject.html#psc

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ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE,

COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-

DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION,

AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT

FACTOR.

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ATTACHMENT 1

USPSC PROVISION “MEDICAL EXPENSE PAYMENT RESPONSIBILITY

(OCTOBER 2006)

MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006)

(a) Definitions. Terms used in this General Provision are defined in 16 FAM 116 (available at http://www.foia.state.gov/REGS/fams.asp?level=2&id=59&fam=0). Note: personal services contractors are not eligible to participate in the Federal Employees Health Programs.

(b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below.

The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. “MEDICAL EVACUATION (MEDEVAC)

SERVICES.”

(c) When the contractor or eligible family member is covered by health insurance, that insurance is the primary payer for medical services provided to that contractor or eligible family member(s) both in the United States and abroad. The primary insurer’s liability is determined by the terms, conditions, limitations, and exclusions of the insurance policy. When the contractor or eligible family member is not covered by health insurance, the contractor is the primary payer for the total amount of medical costs incurred and the U.S. Government has no payment obligation

(see paragraph (f) of this provision).

(d) USAID serves as a secondary payer for medical expenses of the contractor and eligible family members who are covered by health insurance, where the following conditions are met:

(1) The illness, injury, or medical condition giving rise to the expense is incurred, caused, or materially aggravated while the eligible individual is stationed or assigned abroad;

(2) The illness, injury, or medical condition giving rise to the expense required or requires hospitalization and the expense is directly related to the treatment of such illness, injury, or medical condition, including obstetrical care; and

(3) The Office of Medical Services (M/MED) or a Foreign Service medical provider

(FSMP) determines that the treatment is appropriate for, and directly related to, the illness, injury, or medical condition.

(e) The Mission Director may, on the advice of M/MED or an FSMP at post, authorize medical travel for the contractor or an eligible family member in accordance with the General Provision

10, Travel and Transportation AAPD 06-10 PSC Medical Expense Payment Responsibility 6

Expenses (July 1993), section (i) entitled “Emergency and Irregular Travel and Transportation.”

In the event of a medical emergency, when time does not permit consultation, the Mission http://www.foia.state.gov/REGS/fams.asp?level=2&id=59&fam=0

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Director may issue a Travel Authorization Form or Medical Services Authorization Form DS-

3067, provided that the FSMP or Post Medical Advisor (PMA) is notified as soon as possible following such an issuance. The contractor must promptly file a claim with his or her medevac insurance provider and repay to USAID any amount the medevac insurer pays for medical travel, up to the amount USAID paid under this section. The contractor must repay USAID for medical costs paid by the medevac insurer in accordance with sections (f) and (g) below. In order for medical travel to be an allowable cost under General Provision 10, the contractor must provide

USAID written evidence that medevac insurance does not cover these medical travel costs.

(f) If the contractor or eligible family member is not covered by primary health insurance, the contractor is the primary payer for the total amount of medical costs incurred. In the event of a medical emergency, the Medical and Health Program may authorize issuance of Form DS-3067, Authorization for Medical Services for Employees and/or Dependents, to secure admission to a hospital located abroad for the uninsured contractor or eligible family member.

In that case, the contractor will be required to reimburse USAID in full for funds advanced by

USAID pursuant to the issuance of the authorization. The contractor may reimburse USAID directly or USAID may offset the cost from the contractor’s invoice payments under this contract, any other contract the individual has with the U.S. Government, or through any other available debt collection mechanism.

(g) When USAID pays medical expenses (e.g., pursuant to Form DS-3067, Authorization for

Medical Services for Employees and/or Dependents), repayment must be made to USAID either by insurance payment or directly by the contractor, except for the amount of such expenses

USAID is obligated to pay under this provision. The Contracting Officer will determine the repayment amount in accordance with the terms of this provision and the policies and procedures for employees contained in 16 FAM 521. When USAID pays the medical expenses, including medical travel costs (see section (e) above), of an individual (either the contractor or an eligible family member) who is covered by insurance, that individual promptly must claim his or her benefits under any applicable insurance policy or policies. As soon as the individual receives the insurance payment, the contractor must reimburse USAID for the full amount that USAID paid on the individual’s behalf or the repayment amount determined by the Contracting Officer in accordance with this paragraph, whichever is less. If an individual is not covered by insurance, the contractor must reimburse USAID for the entire amount of all medical expenses and any travel costs the contractor receives from his/her medevac provider.

(h) In the event that the contractor or eligible family member fails to recover insurance payments or transfer the amount of such payments to USAID within 90 days, USAID will take appropriate action to collect the payments due, unless such failure is for reasons beyond the control of the

USPSC/dependent. (i) Before departing post or terminating the contract, the contractor must settle all medical expense and medical travel costs. If the contractor is insured, he or she must provide proof to the Contracting AAPD 06-10 PSC Medical Expense Payment Responsibility 7

Officer that those insurance claims have been submitted to the insurance carrier(s) and sign a repayment agreement to repay to USAID any amounts paid by the insurance carrier(s).

End of Provision

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ATTACHMENT 2

GP 5. LEAVE AND HOLIDAYS (DEC 2015)

(Pursuant to class deviation #M/OAA-DEV-AIDAR-16-1c)

(a) Annual Leave

(1) The contractor is not entitled to annual leave if the period of performance of this contract is 90 days or less. If the contract period of performance is more than 90 days, the contractor shall earn annual leave as of the start date of the contract period of performance as specified in paragraph (a)(2) below.

(2) The contractor shall accrue annual leave based on the contractor’s time in service according to the following table:

Time in Service Annual Leave (AL) Accrual Calculation

0 to 3 years Four hours of leave for each two week period over 3, and up to

15 years

Six hours of AL for each two week period (including 10 hours AL for the final pay period of a calendar year) over 15 years Eight hours of AL for each two week period

USAID will calculate the contractor’s time in service based on all the previous service performed by the contractor as a: 1) USAID PSC (i.e., the contractor has served under any

USAID personal services contracts of any duration covered by Sec. 636(a)(3) of the FAA or other statutory provision applicable to USAID); and/or 2) former U.S. Government (USG) direct-hire, under either civilian and/or military service.

(3)

(i) AL is provided under this contract for the purposes of affording necessary rest and recreation during the period of performance. The contractor, in consultation with the

USAID Mission or USAID/Washington, as appropriate, shall develop an AL schedule early in the contractor's period of performance, taking into consideration project requirements, employee preference, and other factors. All AL earned by the contractor must be used during the contractor’s period of performance. All AL earned by the contractor, but not taken by the end of the contract, will be forfeited.