RFP_-_Institutional_ _Logistical_Support.pdf

ISSUANCE DATE: December 18, 2014 CLARIFICATION QUESTIONS DUE: December 30, 2014 5:00 pm EST CLOSING DATE: January 20, 2015 3:00 pm EST

SUBJECT: Solicitation for Office of Security (SEC) Contract for Institutional &

Logistical Support Services

SOLICITATION No. SOL-OAA-15-000016

Hello, The United States Government represented by the United States Agency for International Development (USAID) hereby issues solicitation number SOL-OAA-15-000016 to provide services as described in Section C of this solicitation. It is anticipated that a labor-hour type contract will be awarded for the services specific herein.

This procurement shall be a full and open competition pursuant to FAR Part 15. As per FAR Part 19, the procurement is 100% set aside for small businesses. Please ensure registration in the System for Award Management (SAM) is current and up to date.

Any questions concerning this solicitation should be submitted in writing via email to atuck@usaid.gov by 5 pm EST on December 30, 2014. Questions sent to any other email address will not be answered. The email transmitting the questions must reference this solicitation number and title ― Institutional & Logistical Support Services. Questions asked via telephone in regards to this solicitation will not be answered.

This solicitation will close on January 20, 2015. Offeror should retain copies of all submissions for their records; USAID will not return any such documents. All submissions should be clearly marked with solicitation number: SOL-OAA-15-000016. See Section L for submission instructions.

This solicitation does not obligate USAID to award a contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the foregoing proposals.

Sincerely, /s/ Mr. Suhaib Khan Contracting Officer

M/OAA/SIDP

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 7900)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A

B

C

D

E

F

G

H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

U.S. Agency for International Development, M/OAA/SIDP 1300 Pennsylvania Ave, NW, Washington, DC 20523-7100

SOL-OAA-15-000016

n/a 3 pm

Ms. Ashlee Tuck atuck@usaid.gov

2-5 6-9 10-26 29-40 41-44 45-56 92-95

81-91

58-65

01/20/2015

202 5674757

12/18/2014

Section G.7

Section G.6

Mr. Suhaib Khan

71-80

Table of Contents

PART I - THE SCHEDULE

SECTION A – SOLICITATION

SECTION B – SUPPLIES OR SERVICES AND PRICE/COSTS

SECTION C – DESCRIPTION / SPECIFICATIONS/STATEMENT OF OBJECTIVES

MEASUREMENT PROCESS

SECTION D – PACKAGING AND MARKING

D.1 BRANDING POLICY

SECTION E - INSPECTION AND ACCEPTANCE

SECTION F – DELIVERIES OR PERFORMANCE

SECTION G – CONTRACT ADMINISTRATION DATA

SECTION H – SPECIAL CONTRACT REQUIREMENTS

H.4 CONTRACTOR’S STAFF SUPPORT, AND ADMINISTRATIVE AND LOGISTICS

ARRANGEMENTS

(July 2014)

H.12 SUBMISSION REQUIREMENTS FOR DEVELOPMENT EXPERIENCE DOCUMENTS

(SEPT 2013)

2013) 54

SECTION I – CONTRACT CLAUSES

SUBCONTRACTORS (DEVIATION) (AUG 2012)

LIABILITY OR A FELONY CRIMINAL CONVICTION (Deviation OAA-DEV-14-02c) (August 2014) 64

I.9 752.7032 INTERNATIONAL TRAVEL APPROVAL AND NOTIFICATION

REQUIREMENTS (APR 2014)

SECTION J – ATTACHMENTS

SECTION K – OFFEROR REPRESENTATIONS AND CERTIFICATIONS

DEBARRMENT, AND OTHER RESPONSIBILITY MATTERS (APR 2010)

SECTION L – INSTRUCTIONS TO OFFERORS

AND MARKING PLAN

SECTION M – EVALUATION AND SELECTION CRITERIA

SECTION B – SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 PURPOSE

The purpose of this solicitation is to obtain institutional support services from a small business contractor to provide services that fall within the Performance Work Statement (PWS) as specified in Section C for the Office of Security (SEC). The services include:

Task Management Security Engineering Logistics Personnel Recovery Support Administrative Services

B.2 CONTRACT TYPE & SERVICES

This is a Labor-Hour Type Contract. It consists of one (1) Base Period Year and four (4) Option Years for a total of services not to exceed 60 months. Labor hours shall be based on firm-fixed price labor rates and other direct costs will be reimbursed at cost. For the consideration set forth in this solicitation, the offeror shall provide the deliverables or outputs described in Section C and comply with all requirements.

B.3 TOTAL ESTIMATED COST

The total estimated cost will be determined at the time of award.

Base Year

CLIN DESCRIPTION UNBURDENED

HOURLY

RATE

LOADED

HOURLY

RATE

HOURS TOTAL

001 LABOR HOURS

001a Logistics Manager 001b Logistics Clerk 001c Security Engineers 001d Personnel Recovery

Program Coordinator

001e Personnel Recovery Senior Training Specialist

001f Personnel Recovery

001g Personnel Recovery Communication & Equipment Specialist

001h Personnel Recovery Support Specialist

001i Administrative Assistant

OTHER DIRECT COSTS

002 Other Direct Costs

003 Travel 004 Indirect Costs

TOTAL ESTIMATED COST FOR BASE PERIOD:

Option Year 1

CLIN DESCRIPTION UNBURDENED

HOURLY

RATE

LOADED

HOURLY

RATE

HOURS TOTAL

001 LABOR HOURS

001a Logistics Manager 001b Logistics Clerk 001c Security Engineers

002 Other Direct Costs 003 Travel

TOTAL ESTIMATED COST FOR OPTION YEAR 1:

Option Year 2

HOURLY

RATE

LOADED

HOURLY

RATE

HOURS TOTAL

001 LABOR HOURS

001a Logistics Manager 001b Logistics Clerk 001c Security Engineers

002 Other Direct Costs 003 Travel

TOTAL ESTIMATED COST FOR OPTION YEAR 2:

Option Year 3

HOURLY

RATE

LOADED

HOURLY

RATE

HOURS TOTAL

001 LABOR HOURS

001a Logistics Manager 001b Logistics Clerk 001c Security Engineers

002 Other Direct Costs 003 Travel

TOTAL ESTIMATED COST FOR OPTION YEAR 3:

Option Year 4

HOURLY

RATE

LOADED

HOURLY

RATE

HOURS TOTAL

001 LABOR HOURS

001a Logistics Manager 001b Logistics Clerk 001c Security Engineers

002 Other Direct Costs 003 Travel

TOTAL ESTIMATED COST FOR OPTION YEAR 4:

a. Line Items 001a-001i are required personnel.

b. All travel shall be in compliance with the Federal Travel Regulation (FTR) 301.10.121, Federal Acquisition Regulation Subpart 31.205-46 and USAID Travel Policy and current per diem rates. All travel must be approved by the designated Contracting Officer Representative (COR).

c. The CO determines which other direct costs are allowable, allocable and fair and reasonable in accordance with the applicable federal costs principles. Contractors are allowed to recover applicable indirect costs on these costs, if doing so is part of the contractor’s usual accounting procedures, consistent with the applicable cost principles and are included in the contractor’s Negotiated Indirect Cost Rate Agreement (NICRA).

d. No profit or fee shall be applied to other direct costs.

e. The maximum escalation rate for this contract shall be no more than two (2) percent per year above salaries and accepted ceiling rates.

B.4 CEILING PRICE

The ceiling price for the performance of the work hereunder will be determined at the time of award. The Contractor will not be paid any sum in excess of the ceiling price.

B. 5 PAYMENT

The paying office is identified in Section G.6 of this contract.

B.6 DANGER PAY ALLOWANCE

The contractor employees receive Danger Pay as a percentage of their basic compensation.

Neither overtime and other premium pay nor other allowances are factored into the calculation of Danger Pay. Danger Pay is paid only for hours for which basic compensation is paid (DSR 655). The Contractor will be reimbursed for payments made to its employees for danger pay not to exceed that paid USAID employees in the cooperating country. The Contractor will be reimbursed based upon the estimated “PLUG-IN” amount provided by the Government for danger pay as an allowance as set forth under the price schedule that will be posted in the contract.

[END OF SECTION B]

SECTION C – DESCRIPTION / SPECIFICATIONS/STATEMENT OF OBJECTIVES

C.1 BACKGROUND

The United States Agency for International Development (USAID), Office of Security (SEC) is responsible to protect USAID personnel and critical assets through comprehensive and forward thinking security solutions that enable USAID to achieve its mission safety and securely.

The technical and training assistance articulated in this solicitation is considered essential to ensure USAID employees who serve at USAID Missions worldwide are protected to the maximum extent feasible against terrorists and criminal vulnerabilities. In order to provide the proper security countermeasures, USAID’s Office of Security will be required to make adjustments as deemed necessary to the specifications and objectives of this contract.

C.2 DESCRIPTION OF SERVICES

All work performed under this contract will be completed in a manner consistent with current professional industry standards. The services defined in this contract shall be performed in accordance with current policies, guidelines, directives, executive orders, and laws governing the Department of State (DOS), Diplomatic Security (DS), and United States Agency for International Development (USAID).

Activity 1: Task Management

The Contractor will provide all necessary administrative functions to the contract employees that fill positions on this contract. The function may include but not limited to the purchase of and/or the support to travel arrangements, medical services for overseas travel, visa/passport requirements. The Contractor must provide reports as deemed necessary by the COR such as burn rate/pipeline budget reports, work related reports, training documents, uniformed invoice submittals, and any other documents required by the Office of Security. The Contractor must make themselves available for meeting at the place of performance as necessary with the COR and CO. The Contractor must present a Project Plan that articulates the procedures in which administration support will be provided.

Activity 2: Security Engineering

The Contractor will provide SEC security engineering support in technical security operations to include troubleshooting, installation, and repairing security systems at USAID. The contractor will provide SEC assistance in the planning, designing, development, and implementation of security related projects. The Contractor will provide direct on-site security engineering support to include oversight and inspection of security systems installations and other related technical security function required to support USAID. Under this activity:

1) Engineers will provide security engineering support to assist SEC/ISP/SE Project Coordnition Officers (PCO) with the analysis and design of communication and security projects. Assist PCOs in the preparation of design documents to include Security Engineering Reports (SER), Technical Security Reviews (TSR), Technical Security

Installation Reports (TSIR), Scope of Works (SOW), AutoCad or Visio Concept Design Line drawings, and Project Timelines.

2) Assist PCOs in the formulation of a bill of materials (BOM) for communication and security equipment requirements for security upgrade and/or new security installation projects.

3) Assist PCOs in the development of the scope of work (SOW) to be provided to a USAID

Mission for infrastructure work, to include but not limited to: security conduit installation, preparation of a Electrical Cabinet (EC) room, installation of FE/BR doors, installation of communication towers, installation of active anti-ram barriers, and any other Diplomatic Security approved equipment/systems.

4) Provide armored vehicle repairs to include, but not limited to: ballistic glass replacement or repairs, door check straps, door handels, installation of communication equipment on approved DOS armored vehicle platforms.

5) Assist PCOs with pre-project and post-project on site surveys/inspections and any other related engineering functions required to support USAID as deemed necessary by the Security Engineering Branch Chief.

Activity 3: Logistics

The Contractor will provide SEC logistical support in warehouse operations to include warehouse inventory/accountability controls, shipping/receiving security related equipment, coordinate/track shipments, prepare shipping documents, tool control, calibration program, and any other related logistical functions required to support USAID as deemed necessary by the Security Engineering Branch Chief.

Activity 4: Personnel Recovery

The Contractor will provide SEC personnel recovery support in program coordination, training development, training delivery, technical support, and equipment distribution. The Contractor will provide SEC assistance in the implementation of personnel recovery programs at designated USAID Missions overseas. The Contractor will conduct personnel recovery training to USAID employees in the United States and at designated USAID locations worldwide. The Contractor will assist SEC in crafting procedures to respond to isolating events involving USAID employees deployed outside of the United States and any other related personnel recovery functions required to support USAID as deemed necessary by the International Security Programs (ISP) Division Chief.

Activity 5: Administrative Support

The Contractor will provide SEC administrative services in direct support of the Director, Office of Security. The administrative assistant will perform daily administrative function to include, but not limited to filing, crafting correspondences, answering phones, maintaining schedules.

The administrative assistant will be required to perform other administrative function required to support USAID as deemed necessary by the Senior Administrative Management Specialist (AMS) in SEC.

The Contractor will provide the following number of personnel:

Labor Category Number of Personnel Required

Logistics Manager 1 Logistics Clerk 1 Security Engineer 10

Personnel Recovery Program Coordinator 1

Personnel Recovery Senior Training Specialist 1

Personnel Recovery Training Specialist 4

Personnel Recovery Communication & Equipment Specialist 1

Personnel Recovery Support Specialist 1 Administrative Assistant 1

USAID Office of Security may make adjustments as necessary to the staffing numbers as long as the labor cost ceiling amounts are not exceeded. Only the Contracting Office has the authority to adjust the ceiling amounts on this contract through a contract modification.

C.3 PERSONNEL

Specific minimum qualifications for each position are as follows:

1) The Logistics Manager must have an extensive background in logistics and administration. The individual must have a minimum of five years general logistics experience and at least two years of specialized logistics manager experience. The Logistics Manager must possess and demonstrate at a professional level the below skills sets:

a) Verbal and written communication skills: Must be capable of articulating thoughts, ideas, and opposing points of view through all forms of communication with both internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence that reach their target audience with clarity and comprehension to include the senior management level. Must be skillful in giving briefs, guidance, and assistance on all logictical issues, policies, procedures, and methodologies to a diverse audience.

b) Logistical operation skills: Must demonstrate sound time management practices to meet deadlines and to exercise efficiency in planning, prioritizing, and accomplishing assigned task relating to warehouse operations. Must have a working knowledge of inventory control data base systems for the accountablility of controlled items. Must have the ability to organize and conduct required inventories. Must have experience in the preparation and shipping of international and domestic freight through a varity of different shipping mechanisms to include, but not limited too; air freight, sea freight, DHL, FedEx, UPS, Department of State (DOS) Pouch.

2) The Logistics Clerk must have a basic background in logistics, tool inventory, and calibration procedures. The individual must have a minimum of two years general logistics experience and at least one year of specialized experience in tool inventory and calibration procedures. The Logistics Clerk must possess and demonstrate at an apprenticeship level the below skills sets:

a) Verbal and written communication skills: Must be capable of preparing shipping and receiving documentation. Must be able to conduct tool inventories and record the result and correct deficienices. Must be able to maintain calibration records and perform calibration procedures. Must be proficient in crafting correspondence that pertains to the basic duties. Must be skillful in providing assistance on logictical issues, policies, procedures, and methodologies.

b) Logistical operation skills: Must demonstrate sound time management practices to meet deadlines and to exercise efficiency in planning, prioritizing, and accomplishing assigned task relating to warehouse operations. Must have a working knowledge of inventory control data base systems for the accountablility of controlled items. Must have the ability to organize and conduct required inventories. Must have experience in the preparation and shipping of international and domestic freight through a varity of different shipping mechanisms to include, but limited too; air freight, sea freight, DHL, FedEx, UPS, Department of State (DOS) Pouch.

3) The Security Engineer must have an extensive background in technical security equipment. The individual must have a minimum of four years general technical security and security communication equipment experience and at least two years of formal, relevant technical experience. The Security Engineer must possess and demonstrate at a professional level the below skills sets:

a) Verbal and written communication skills: Must be capable of articulating thoughts, ideals, and opposing points of view through all forms of communication with both internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence that reach their target audience with clarity and comprehension to include the senior management level. Must be skillful in giving briefs, guidance, and assistance on all technical security system issues, policies, procedures, and methodologies to a diverse audience.

b) Techincal security equipment skills: Must demonstrate sound time management practices to meet deadlines and to exercise efficiency in planning, prioritizing, and accomplishing assigned task relating to technical security engineering. Possess knowledge of the Department of State (DOS), Diplomatic Security (DS), USAID Automative Directive System (ADS), and the Overseas Security Policy Board (OSPB) instructions, guidelines, and standards. Be proficient in installing, programing, repairing, and troubleshooting CCTV systems, Public Address Systems, Imminent Danger Notifcation System (IDNS), Alarm Systems, Forced Entry/Ballistic Resistant (FE/BR) Doors/Windows, Walk Through Metal Detectors, X-Ray Machines, Explosive Detection Systems, Systems Interface Cabinet (SIC), Active/Passive Anti-Ram Barrier Systems, and DS Approved Armored Vehicle.

Must be able to properly use all related test equipment and special tools in the use of repairs, adjustments, troubleshooting, testing, and programing all security systems, items, and armored vehicles. Must be proficent in reading and understanding wiring diagrams on all security systems, items, and armored vehicles.

c) Security communication skills: Must demonstrate sound time management practices to meet deadlines and to exercise efficiency in planning, prioritizing, and accomplishing assigned task relating to technical security engineering. Possess knowledge of the Department of State (DOS), USAID Automative Directive System (ADS), and the Overseas Security Policy Board (OSPB) instructions, guidelines, and standards. Be proficient in installing, repairing, programming, and troubleshooting two-way and one-way communication equipment, to include hand-held radios, mobile radios, base stations, tracking devises, and repeaters. Be familiar with Motorola, Iridium, Kenwood, and Codan two-way communication equipment.

Ability to develop, design, and implement a two-way security communication promulgation study. Must be able to properly use all related test equipment and special tools in the use of troubleshooting, testing, and programing all communication equipment. Must be proficent in reading and understanding wiring diagrams for all communication equipment.

4) The Personnel Recovery Program Coordinator must have an extensive background in personnel recovery policy and procedures. The individual must have a minimum of five years of experience in the personnel recovery field and at least two years of specialized experience in developing, coordinating, and overseeing a personnel recovery program.

Additionally, must have experience working on interagency issues where several agencies priorities had to be incorporated into a consolidated solution. The Coordinator must possess and demonstrate at a professional level the below skills sets:

ideas, and opposing points of view through all forms of communication with both internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence to reach their target audience with clarity and comprehension to include the senior management level. Must be skillful in giving briefs, guidance, and assistance on all personnel recovery issues, policies, procedures, and methodologies to a diverse audience.

b) Personnel recovery skills: Must demonstrate sound time management practices to meet deadlines and to exercise efficiency in planning, prioritizing, and accomplishing tasks relating to personnel recovery operations. Must be the subject matter expert (SME) relating to all phases of personnel recovery including reporting, supporting, recovery, and post recovery. Must exhibit the abilities to develop personnel recovery protocols, procedures, and programs internal to the United States Government environment. Successfully motivate Team Building within a diversified group of personnel recovery professionals.

c) Training Skills: Must demonstrate the ability to effectively teach through a prescribed syllabus on personnel recovery to a diverse audience. Possess the necessary skills to develop training aids, prepare course materials, and conduct practical application assessments. Know how to measure enabling learning objectives through testing and critiques.

5) The Personnel Recovery Senior Training Coordinator must have an extensive background in training and planning in personnel recovery tactics, techniques, and procedures. Demonstrate world-wide land survival, evasion skills, survival in captivity, resistance to exploitation, escape from captivity techniques, and tactical medical. Must have a minimum of eight years of experience in personnel recovery training and at least three years of specialized experience in developing and providing training to civilian employees. The individual must have at least three years of experience in evaluating personnel recovery training programs and providing feedback. The Coordinator must possess and demonstrate at a professional level the below skills sets:

a) Planning skills: Must demonstrate the ability to create training strategies and syllabuses that achieve a positive learning environment associated with personnel recovery techniques, processes, and aptitudes to a diverse audience. Must exhibit the skills to identify suitable training sites worldwide that will accomplish the enabling learning objectives from the training syllabuses. Must be able to assess and track training accomplishment across the Agency and formulate timelines for retraining intervals to ensure optimal retention of core personnel recovery skills.

b) Verbal and written communication skills: Must be capable of articulating thoughts, internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence to reach their target audience with clarity and comprehension to include the senior management

c) Training Skills: Must demonstrate the ability to effectively teach through a prescribed syllabus on personnel recovery to a diverse audience. Must be the subject matter expert (SME) relating to all phases of personnel recovery training. Possess the necessary skills to develop training aids, prepare course materials, and conduct practical application assessments. Know how to measure enabling learning objectives through testing and critiques.

d) Course of Instruction (COI) Analysis and Improvement: Must have extensive experience in the provision of COI to include the continuous research and development of new and emerging Tactics, Techniques and Procedures (TTPs) that are applicable to the subject area or in response to emerging threats that USAID employees are exposed to overseas. Will develop new classes or modules based on foreseen requirements and validate requirements for training while ensuring that lesson plans are updated to reflect new TTPs.

6) The Personnel Recovery Training Specialist must have an extensive background in personnel recovery training and planning, tactical communications, tactical medical, or similar. Must have a minimum of five years of experience in personnel recovery training and at least three years of specialized experience in developing and providing training to civilian employees. The Personnel Recovery Training Specialist must possess and demonstrate at the professional level the below skills sets:

a) Verbal and written communication skills; Must be capable of articulating thoughts, internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence to reach their target audience with clarity and comprehension to include the senior management

b) Training Skills; Must demonstrate the ability to effectively teach through a prescribed develop training aids, prepare course materials, and conduct practical application

7) The Personnel Recovery Communications and Equipment Specialist must have an extensive background with communications, information technologies, and equipment utilized for emergency and personnel recovery purposes. The individual must have a minimum of four years of general security communication equipment experience and at least two years of formal, relevant technical experience integrating personnel recovery technologies with associated information technology. The Specialist must possess and demonstrate at the professional level the below skills sets:

a) Verbal and written communication skills; Must be capable of articulating thoughts, internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence to reach their target audience with clarity and comprehension to include the senior management

b) Security communication skills; Must demonstrate sound time management practices to meet deadlines and to exercise efficiency in planning, prioritizing, and accomplishing assigned task relating to technical personnel recovery equipment.

Possess knowledge of the Department of State (DOS), USAID Automative Directive System (ADS), and the Overseas Security Policy Board (OSPB) instructions, guidelines, and standards. Be proficient in installing, repairing, programming, and troubleshooting two-way and one-way communication equipment, to include hand-held radios, mobile radios, base stations, tracking devises, and repeaters. Be familiar with Motorola, Iridium, Kenwood, and Codan two-way communication equipment.

Ability to develop, designs, and implement a two-way security communication promulgation study. Must be able to properly use all related test equipment and special tools in the use of troubleshooting, testing, and programing all communication equipment. Must be proficent in reading and understanding wiring diagrams for all communication equipment.

c) Training Skills; Must demonstrate the ability to effectively teach through a prescribed develop training aids, prepare course materials, and conduct practical application

8) The Personnel Recovery Support Specialist must have a background in administrative and information technology support. Must have a minimum of three years general administrative support experience and three years of experience in information technology (IT) support. The Specialist must possess and demonstrate at the professional level the below skills sets:

internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence to reach their target audience with clarity and comprehension to include the senior management

b) Organizational Skills: Must be proficient in all aspects of administrative operations, as well as be capable of coordinating meetings, training classes, events, and other similar activities. Must have experience in information technology hardware, software, and creating data base systems. Must be the subject matter expert (SME) on Microsoft operating systems, to include Word, PowerPoint, Excel, Notes, and SharePoint. Demonstrate a working knowledge of social media applications on the World Wide Web such as Face Book, Twitter, Google Mail, SharePoint, and Skype.

c) Problem-Solving Skills: Ability to provide positive solutions using approved hardware and software in meeting the PR operational objectives. Have the skills to provide short and long term IT requirements to the PR team. Offer ideals and recommendation when IT functions can enhance the overall goals of the PR team.

9) The Administrative Assistant must have a background in administrative and customer service support. Must have a minimum of four years general administrative and customer service support. The Assistant must possess and demonstrate at the professional level the below skills sets:

internal and external government agencies to effectively carry out the duties of this position. Must be proficient in crafting all types of correspondence to reach their target audience with clarity and comprehension to include the senior management level. Must be skillful in giving briefs, guidance, and assistance on Office of Security administrative issues, policies, procedures, and methodologies to a diverse audience.

b) Organizational Skills: Must be proficient in all aspects of administrative operations, as well as be capable of coordinating meetings, events, and other similar activities.

Must have experience in information technology hardware routinely used in the Office of Security to include copier machines, scanners, fax machines, spreaders, desk top computers, lap tops computers, tablets, VTCs and cell phones. Proficient on Microsoft operating systems, to include Word, PowerPoint, Excel, Notes, Goggle Mail, Goggle Calendars, and SharePoint.

c) Administrative Operations: systematically evaluate and improve correspondence operations in for an extensive organization with varying functions performed in subordinate offices. On own initiative and discretion, determines which organizational segments should handle technical mail and correspondence. Uses formal procedures to ensure that information about work performed outside of the organization is included in the technical responses. Manage the calendars of the Director and Deputy Director. Maintain the scheduling of the conference room.

Established control records on incoming correspondence and action documents following up on work in progress to ensure timely action.

C.4 PERFORMANCE-BASED SERVICES ACQUISITION MATRIX

This Performance based Service Acquisition Matrix below shall cover in detail the work the Contractor is expected to perform. The Contracting Officer’s Representative (COR) is responsible for ensuring the Contractor is adhering to the contractual expectations and performing the work detailed in this contract.

Overall Program Outcome: Effective and comprehensive Security Engineering, Logistics, Personnel Recovery, and Administrative Assistance that enables the Office of Security (SEC) to perform its operations in a more efficient manner.

Activity 1: Task Management *Outcome: Well-planned contractor support, timely and accurate reporting of contractor performance, and responsive COR, and Activity Managers.

Required Services Performance Standards Acceptable Quality Level

Monitoring Method

1.1 Conduct kickoff meeting Kickoff meeting conducted within

five (5) business days after award of contract at Security Engineering Center, SA-41, Springfield, VA.

No deviation without prior COR approval.

100% COR

inspection.

1.2 Develop Project Plan, which will include, at a minimum:

o Travel operating procedures o Points of Contact Information o Performance standards o Billing Process o Security Clearance

Verification o Overseas Medical

Clearance & Medevac o Danger Pay o HSPD-12 smart cards issuing

The draft Project Plan is delivered two weeks after the kickoff meeting and:

o Is consistent, logical and thoroughly addresses the required content areas o Contains practical, uniform operating procedures o Defines specific processes for preparation and delivery of monthly and quarterly reports from designated systems and databases o Contains performance standards/metrics for all services required

No deviation without prior COR approval.

100% COR

inspection.

1.3 Upon receipt of

Government-requested changes, revise and re-submit the Project Plan.

The revised Project Plan is delivered to the COR within five (5) working days of receipt of Government comments and effectively addresses all comments and concerns.

No deviation without prior COR approval.

100% COR

inspection.

1.4 Provide weekly/monthly

status report

Written weekly/monthly status reports are delivered on Thursday and/or 3rd business day of each month and include, at a minimum:

o Weekly SEC/ISP Security

Report o Monthly Travel Tracking Report o Issues/problems (to include recommendations for resolution).

o Costs incurred during the reporting period

No deviation without prior COR/ Activity Manager approval.

100% COR

Activity 2: Security Engineering Outcome: Meet Strategic Security Objectives of the Office of Security worldwide.

Required Services Performance Standards Acceptable Quality Level

Monitoring Method

2.1 Provides all facets of o All support is provided No deviation Activity

Security Engineering to support the Office of Security Strategic Security Objectives as directed by the Security Engineering Branch Chief and SEC Management by providing the below but not limited too;

inspection, design, installation, repair, troubleshooting, and replacement.

o CCTV Systems o Selectone Systems o Imminent Danger

Notification Systems o Active Anti-Ram Barrier

Systems o Alarms Systems o Walk Through Metal

Detector Systems o Explosive Trace

Detection Systems o X-Ray Detection Systems o Low Voltage Electrical

Systems o Security Communication

Systems o Armored Vehicle

Systems o SMSe Systems o Force Entry/Ballistic

Resistant Systems o Access Control Systems o Key Control Systems o Security

Conduit/Infrastructure Systems o AutoCAD Security Designs o VISIO Security Designs o Project Manager

Timelines o Microsoft Office Word, Excel, Power Point Reports

IAW the approved Industry Standards, Diplomatic Security Standards/Policies, Overseas Security Policy Board Standards, DOS Polices, USAID/SEC. The Security Engineering Branch Chief will direct all work performed.

without Activity Manager.

Manager will advise COR of performance.

COR

periodic/random

Activity 3: Logistics Outcome: Worldwide security logistics support to USAID Missions

Required Services Performance Standards Acceptable Quality Level

Monitoring Method

3.1 2.1 Provides all facets of Security Logistics to support the Office of Security Strategic Security Objectives as directed by the Security Engineering Branch Chief and SEC Management by providing the below but not limited too;

o Shipping security equipment worldwide to USAID Mission through commercial freight forwarders, DOS pouch, or FedEx o Receiving security equipment at the Security Engineering Center, SA-o Maintain positive inventory control of all assets at the Security Engineering Center, SA-o Maintain the care and inventory of all tool kit, sets, and job boxes at the Security Engineering Center, SA-41 o Maintain the care and inventory of all calibration equipment at the Security Engineering Center, SA-41 o Provide logistics reporting as required o Provide logistics tracking information to USAID Missions o Arrange US Broker to clear overseas shipments back to CONUS o Coordinated with DOC, DHS, & CBP on overseas shipments.

o Daily and quarterly reports are prepared and delivered as required on all logistics issues.

o All support is provided IAW the approved Industry Standards, Diplomatic Security Standards/Policies, Overseas Security Policy Board Standards, DOS Polices, USAID/SEC. The Security Engineering Branch Chief will direct all work performed.

No deviation

Manager.

No deviation

Activity advise COR of performance.

COR

Activity 4: Personnel Recovery Outcome: Meet Strategic Security Objectives of the Office of Security worldwide.

Required Services o Performance Standards Acceptable

Quality Level Monitoring Method

4.1 Provides all facets of Personnel

Recovery Engineering to support the Office of Security Strategic Security Objectives as directed by the International Security Programs Division Chief and SEC Senior Management by providing the below but not limited too;

o Maintain a robust agency wide personnel security program that meets the National Security Presidential Directive

(NSPD) - 12

o Conduct personnel recovery training domestically and overseas o Maintain communication / equipment related to personnel recovery o Provide personnel recovery equipment to USAID employees and Missions o Maintain personnel recovery data bases on training, equipment, procedures, and policies.

o Coordinate personnel recovery operations with

DOS/DS

o Provide advance medical training to USAID employees and Missions o Monitor personnel recovery tracking devices worldwide o Daily, weekly, monthly, and quarterly reports are prepared and delivered as required on all personnel recovery.

o All support is provided IAW Department of State/Diplomatic Security Standards/Policies, Overseas Security Policy Board Standards, USAID/SEC. The International Security Programs Division will direct all work performed.

o Individual critiques from the personnel recovery training will be one of the drivers in curriculum changes o…