Snow Removal SOW1.docx

STATEMENT OF WORK

FOR

SNOW/ICE REMOVAL SERVICES

Northern Research Station Forestry Lab Rhinelander, WI

STATEMENT OF WORK

FOR

SNOW/ICE REMOVAL SERVICES

1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment, and labor necessary to ensure that snow/ice removal services are performed at Northern Research Station Forestry Science Lab Rhinelander in a manner that will maintain a satisfactory and safe environment.

1.1. BASIC SERVICES. The contractor shall remove snow and ice from all paved areas, sidewalks shown in Appendix B. The contractor shall ensure a pathway of 3 feet wide is free of snow accumulation, piles, or drifts by removing all snow and ice from sidewalks The contractor shall remove snow, including drift or piles, from all remaining paved surfaces such as roads, parking lots as shown on the map in Appendix B. The Snow in Priority 1 areas (Appendix B) shall be removed when accumulation exceeds one (1.5) inch or before next duty day before 0730. When snowfall is heavy or accumulations become excessive, the contractor must place excess snow in accumulation points identified in Appendix B.

1.1.1. Remove Ice. The contractor shall immediately remove ice to provide secure footing or safe driving conditions by the snow removal operation, or by sanding with washed sand. The contractor will provide all sand. Contractor shall remove and dispose of excess accumulations of sand.

2. SERVICE DELIVERY SUMMARY. The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success

Remove Snow & Ice.

Prevent accumulation. Ensure paved areas are safe for vehicle or pedestrian traffic. Ensure areas have adequate deicing material for the conditions

3. GOVERNMENT FURNISHED PROPERTY AND SERVICES. (LIST GOVERNMENT FURNISHED PROPERTY/SERVICES/EQUIPMENT, ETC. OR INCLUDE IN AN ADDED APPENDIX. THIS CAN INCLUDE VEHICLES, HEAVY EQUIPMENT, CONTAINERS, PLACARDS, LABELS, ACCUMULATION POINTS, ENVIRONMENTAL COMPLIANCE GUIDANCE, ETC.)

4. GENERAL INFORMATION.

4.1. QUALITY CONTROL. Contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices. Develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The government evaluator must have a specific quality control inspector to notify in case of customer complaints.

4.2. QUALITY ASSURANCE. The government will evaluate the contractor’s performance in accordance with the Quality Assurance Surveillance Plan.

4.3. GOVERNMENT REMEDIES. The contracting officer shall follow FAR 52.212.4, Contract Terms and Conditions - Commercial Items (May 1997), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

4.4. HOURS OF OPERATION. 0700-1630

4.5. PARTNERING AGREEMENT. The contracting officer may require a partnering agreement between the government and the contractor to ensure joint cooperation and a sound partnership of all parties involved in the execution of this contract. Partnering is the creation of a government-contractor relationship that promotes achievement of mutually beneficial goals. It involves an agreement in principle to share the risks involved in completing the project and to establish and promote a nurturing partnership environment. Representatives from each organization are encouraged to participate in developing the partnering agreement. Suggested representation is the civil engineer manager, the government inspector, the government contract administrator, the contractor’s manager and the contractor’s quality control person. All costs for the partnership agreement should be shared equally between the government and contractor. This group is responsible for developing a formal partnering agreement that should be signed by all parties involved. The agreement should contain as a minimum: specific goals to be reached and a list of objectives to reach the goals, a set of metrics to evaluate the objectives, a frequency for meetings to review the metrics, and a statement of cooperation to execute the terms of the agreement.

5. APPENDICES.

A. Estimated Workload Data

B. Maps and/or Site Plans

C. Government Furnished Property/Services/Equipment

APPENDIX A

ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

APPENDIX B

MAPS AND/OR SITE PLANS

SUGGESTED MAPS ARE: