Revised_SOW.pdf

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 1

United States Department of State

Bureau of International Narcotics and Law Enforcement Affairs (INL)

INL Section, U.S. Embassy San Salvador, El Salvador Intelligence Analyst Training Courses

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 2

Section 1 General Information

I. INFORMATION TO QUOTERS

Quoters are reminded that information furnished under this Request for Quote (RFQ) may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business or that contain trade secrets or proprietary or personnel information must be clearly marked. Marking of items shall not necessarily preclude disclosure when Department of State (DoS) determines disclosure is warranted by FOIA. However, if such items are not marked, all information contained within the submitted documents shall be deemed releasable.

II. QUESTIONS CONCERNING THE RFQ

All questions must be submitted in writing. DoS shall accept questions by e-mail. Written questions relating to this RFQ shall be accepted through 12:00 PM (local Washington D.C. time) on 11 AUGUST 2015. Any communications in reference to this RFQ shall cite the page number and be directed to the following individual:

Name: Samantha Crippen Title: Contract Specialist E-mail: CrippenSM@state.gov

III. NOTICE OF RFQ CLOSING DATE AND TIME

All quotes shall be submitted to the designated Government Representative via email no later than 2:00 PM (local Washington D.C. time) on 31 AUGUST 2015. Quoters shall submit one electronic copy Volumes 1 - 3 which shall not exceed 25 pages, using Times New Roman 12 font. Should the Vendor exceed the 25 page limit, any additional content exceeding the page limit shall not be considered. This includes Microsoft Word, Excel, and PowerPoint (e.g. as applicable and appropriate). PDF format shall be used only for scanned documents.

IV. QUOTER RELATIONSHIPS

DOS encourages the use of small business subcontractors. In addition, the Department requires that any potential Organization Conflict of Interest be identified in the quote to ensure proper firewalls are established prior to award.

V. MULTIPLE QUOTES/ALTERNATIVE SOLUTIONS

Quoters shall not submit, nor shall the Government accept or evaluate, multiple quotes offering alternative solutions. Furthermore, the Government shall not evaluate multiple solutions within one quote.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 3

VI. PERIOD OF ACCEPTANCE OF QUOTES

Quoters shall agree, if the quote is accepted within ninety (90) calendar days (unless a greater period is inserted by the Quoter) from the date specified in the solicitation for receipt of quotes, to furnish any or all of the requirements upon which prices are proposed at the price set opposite each item, performed and/or delivered at the designated point(s) within the time specified.

VII. PURCHASE ORDER

The Government intends to award a Purchase Order for the requirements identified in this RFQ. The courses and all components laid out in this RFQ will be Firm-Fixed Price, while the Other Direct Costs (ODC) will be Cost Reimbursable. The price shall include all direct and indirect costs, profit, insurance, etc. The price shall not be subject to adjustment after award.

VIII. ACQUISITION METHOD

This requirement is being posted as a Total Small Business Set-Aside. This requirement will be solicited on FedBizOpps (www.fbo.gov) The NAICS Code for this requirement shall be 611519, Other Technical and Trade Schools.

FAR Part 12 Acquisition Commercial Items & FAR Part 13 Simplified Acquisition Methods, under Subpart

13.5 - Test Program for Certain Commercial Items.

IX. EVALUATION CRITERIA

An award will be made to the quoter who offers the best value to the U.S. Government. This Acquisition shall be evaluated using an adjectival (Outstanding, Acceptable, Unacceptable or Confidence, Unknown Confidence, No Confidence) rating scheme. The basis of award shall be Best Value using Tradeoffs, price and non-price factors considered. The factors are in descending order of importance: (1) technical approach, (2) staffing approach (3) past performance and (4) price - in that order.

X. CONTRACTING OFFICE ADDRESS

Contracting Office Address:

INL/RM/GAPP

2401 E Street Northwest Washington DC 20037

POC: Samantha Crippen Contract Specialist CrippenSM@state.gov mailto:CrippenSM@state.gov

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 4

Section 2 Statement of Work

I. PROGRAM BACKGROUND

The Central America Regional Security Initiative (CARSI) was designed and originally created in FY 2008 as part of the Mexico-focused counterdrug and anti-crime assistance package known as the Mérida Initiative.

CARSI takes a broad approach to the issue of security. In addition to providing the seven nations of Central America with equipment, training, and technical assistance to support immediate law enforcement and interdiction operations, CARSI seeks to strengthen the capacities of governmental institutions to address security challenges and the underlying conditions that contribute to them. When it was launched in 2010, the CARSI Initiative aimed to utilize our foreign assistance mechanisms to provide specific equipment and training identified by the Government of El Salvador (GOES). These resources’ were designed to equip El Salvador’s law enforcement authorities with the specific tools necessary to confront cartels and other transnational crime organizations where they operate and to enable the provision of justice at the federal and state level. INL in conjunction with the CARSI Initiative aims to assist GOES Law Enforcement Agencies (LEAs) and Intelligence Services (CIP) to bolster their capabilities and to combat narcotics trafficking and identify drug threats through extensive and comprehensive training.

This training focuses on the development and implementation of a law enforcement intelligence framework, designed to increase the capacity of federal and state Salvadoran LEAs to share and exchange information and to foster and promote cooperation, communication and coordination. One of the key areas of focus for these trainings pertains to intelligence analysis. The intelligence analyst role is to collect, evaluate, and compile information in support of a specific operation or investigation and to disseminate this material in accordance with existing policies and procedures. Capacity building is necessarily a two-fold process to meet both immediate challenges and longer-term needs, which involves helping to build stronger institutions to provide needed capacity while raising the professional skills of law enforcement personnel. The primary goal of the training is to professionalize and enhance the practice of criminal intelligence within the GOES law enforcement/criminal justice sector, demonstrate the benefits derived from inter-agency information sharing and to develop and facilitate sustainable bilateral U.S.-El Salvador law enforcement relationships to address immediate challenges at the operational level and to bolster the country’s ability to effectively impact the illegal activities of TCOs.

II. SCOPE OF WORK

The scope of this project includes the development and delivery of ten (10) comprehensive two (2) week Basic Intelligence Analyst Courses (BIAC). They shall be designed to equip GOES law enforcement officials with the analytical tools, skill sets, and knowledge necessary to combat and overcome illicit drug trafficking and transnational organized crime. The intent is for the Quoter to meet all requirements necessary to conduct intelligence analyst trainings as outlined in this SOW. The Quoter shall provide qualified instructor staff on-site in San Salvador, El Salvador for the duration of each training courses.

III. PERIOD OF PERFORMANCE

September 15, 2015 to September 14, 2016, with one (1) optional year. Specific dates to be determined and provided upon award.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 5

IV. PLACE OF PERFORMANCE

All trainings are to be conducted at the National Training Academy in San Salvador, El Salvador.

V. TRAINING REQUIREMENTS

The Quoter shall teach, demonstrate, and provide guidelines for effective delivery of training courses in command roles and responsibilities of intelligence analysis.

1. Curriculum Development Requirements (10 trainings, each 2 weeks long)

The Quoter shall develop the curriculum to conduct trainings to GOES law enforcement officials, focusing on the topics outlined in this SOW. Curriculum should be aligned with the reality of situations, laws, and experiences specific to El Salvador, and incorporating internationally accepted standards. The Quoter shall provide expert that shall be responsible for the achievement of the topics listed below, focusing on instructional techniques and developing a high level of knowledge in intelligence analysis. Each two week training course shall be comprised of one group of twenty five (25) Policia Nacional Civil (PNC) investigators and analysts. The primary components to be developed shall include:

• Worldwide Trafficking Trends

• Drugs of Abuse

• Legal Considerations-Investigative Techniques

• Introduction to Intelligence, the Intelligence Cycle and Practical Exercise

• Threat Assessment Modeling

• Operational Plan Development

• Paradigm Shift

• Inference and Hypothesis Development

• Human Intelligence

• Signals Intelligence

• Open Source Intelligence

• Collection Tools

• Intelligence Collection Practical Exercise

• Priority Intelligence Requirements

• Critical Nodes and Intelligence Requirements

• Intelligence File Reviews

• Reports of Investigation

• Intelligence Analysis Practical Exercise

• Introduction to Intelligence Report Writing

• Priority Intelligence Requirements in Crime Scene Processing

• Law Enforcement Ethics

Requirements

• Creation of guidance for the GOES law enforcement officials on how to collect, evaluate, and compile information to combat and overcome illicit drug trafficking and transnational organized crime.

• Marked improvement in knowledge, skills, and abilities.

• Provide a template to demonstrate the benefits derived from inter-agency information sharing and to develop and facilitate sustainable bilateral U.S.-El Salvador law enforcement.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 6

• Design and develop all training materials to be used in the trainings. Training Materials include PowerPoint presentations, manuals, handouts, group and individual activities, and any other materials deemed necessary by the Quoter. Quoter shall provide the INL Program Officer with a list of reference materials used for curriculum development.

• Provide own equipment including a computer, PowerPoint projector, and other presentation and course materials as needed per the requirements of the curriculum for all course lectures.

• Any/All course documents shall be submitted to INL for approval in accordance with deliverable timetable. These documents shall be evaluated on content, grammar, flow etc. and shall be subject to editing by INL.

• The proposed curriculum shall include relevant case studies and applicable exercises specific to El Salvador, U.S., narco-trafficking, El Salvador law enforcement regulations, and the El Salvadoran judicial system.

ALL MATERIALS MUST BE IN SPANISH.

Deliverables Due Date: NLT 30 days from contract award Recipients: Electronically to the CO, COR

• Develop a course curriculum to teach the ‘primary components’ listed in SOW, above.

• Develop a schedule for the instructors to follow while teaching the course.

• Write two tests: 1 pretest to be administered before the course is taught (baseline knowledge), and 1 final test to be administered after the course is completed.

o Shall be provided during the out-brief (see section V.2 below).

• Develop PowerPoints to be used during the course.

• Write manuals, handouts, group and individual activities, and any other course materials to be distributed to the students during the course.

o Prior to the beginning of the course print all handouts to be used during the course

2. Reporting Requirements

During each of the training courses, the Quoter shall maintain open, timely, and effective communications with the COR, INL Program Officer, and Embassy San Salvador, resulting in a relationship that shall proactively address any potential issues.

Deliverables Due Date: As required; see below Recipients: Electronically and in-person to the INL Personnel

• Submit a weekly report every Friday while training is occurring. Each report shall be ~1 page in length and shall include:

o Data on number of all participants o Block by block of instruction outline of course as planned and any deviations from planned course material o Significant activities occurring during the week. This includes problem areas, observations, and comments

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 7

• Submit an action report after each training is completed. Each report shall be 2-4 pages in length and shall include:

o Names of students completing the course; Names of students not completing the course and a reason for each student’s failure to complete the course (not meeting the 90% attendance rule, behavioral issues, etc.)

o Suggested modifications to existing course curriculum to better suit student understanding o Logistical or coordination problems/issues and suggested solutions to issues noted o Legal or existing agency policy that conflicts with best practices o Instructor’s assessment of willingness or opposition to implement the material as presented o Conflicts between instructional material (as presented) and existing policies/practices used by the organization/students o Suggested modifications to existing practices or new policies that should be developed to support internationally accepted best practices, internationally accepted standards of freedom of the press or human rights requirements o Other topics as required that affect program delivery

• Conduct an out-brief with INL personnel to evaluate the action report after each training is completed.

This shall be conducted in El Salvador prior to the departure of the instructors. It shall evaluate the action report, as well as discuss the following:

o The pre-test (baseline) and final test to gauge participants understanding of material shall be presented to INL personnel o A course critique that was distributed to all student participants at the completion of the training. This shall be a written anonymous evaluation of the course and course instructors

• Submit a final report after all trainings have been completed. The report shall be 6-9 pages in length and shall be submitted to the COR within 20 business days of the conclusion of the final training. The report shall include:

o Highlights o Problems encountered o Lessons learned.

o Detailed information demonstrating the major impact of the program during the entire reporting period; such as success stories, digital photos, quotes, and facts from the conducted trainings.

o Recommended follow-up activities for U.S. Embassy personnel to consider

VI. STAFFING REQUIREMENTS

The Quoter shall be responsible for recruitment of qualified instructor candidates that meet or exceed the minimum qualifications set out below. The technical quote of the Quoter shall include its recruitment and selection process for all staff under this RFQ, as well as the number of trainers it deems necessary to implement the project. INL reserves the right to review recruitment materials and outreach efforts.

The Quoter shall be responsible for providing Per Diem (e.g. Lodging & M&IE) to the trainers while in country and are reimbursable in cost reimbursement under the task orders. If needed, the U.S. Embassy in San Salvador can assist with hotel reservations for each police trainer at the government rate

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 8

Curriculum Developer Writer Requirements:

• The curriculum development team shall be composed of highly experienced state, federal or local law enforcement police officers/agents/troopers and analysts with at least 15 years’ experience and must include assignments to drug law enforcement intelligence units or groups. Military police or military intelligence or intelligence community experience alone (without civilian federal, state or local law enforcement-intelligence experience) in conducting similar or related activities, does not qualify.

• The curriculum development team shall include subject matter experts (SME) on the subjects of El Salvador and Central and South American drug trafficking activities including personalities, organizations and trafficking routes and modus operandi.

• The curriculum development writer shall have at least 5 years of experience in writing and developing training curriculum for government and/or law enforcement courses/workshops/trainings.

Instructor Requirements:

• A ratio of one instructor per 14 students is required at all times. The training team may be comprised of between two to three instructors on site at all times. Instructors may rotate throughout the training.

• Instructors must have the ability to work independently and function effectively as part of a team in a dynamic joint environment.

• The Quoter’s instructors’ team shall be composed of highly experienced former or current U.S. federal, state or local law enforcement-intelligence analysts and/or special agents, police officers, state troopers or task force agents-officers assigned to intelligence groups and performing intelligence related duties. At least one member of the instruction team must be an experienced former or current U.S. federal law enforcement-intelligence analyst.

• All Instructors must have extensive experience including assessing, mentoring and training in:

• Areas of foreign and domestic law enforcement-intelligence activities involving support to complex, multi-jurisdictional and multi-national investigations, including drug enforcement, money laundering, financial crimes, trafficking in human organs, kidnapping, child pornography, human trafficking, special interest alien trafficking and internet investigations; working closely with ‘vetted’ or specialized foreign, specifically Latin American law enforcement teams, foreign prosecutors and foreign judicial processes.

• Areas of judicially approved telecommunications intercepts, undercover operations, human source recruitment and handling, human source network management and administration, raw information and evidence collection, processing-handling and analysis, raid planning and execution, formulation of target packages, and other paramilitary or tactical intelligence work.

• All instructors shall have experience in all-source intelligence cycle processes with an emphasis on the drug law enforcement and the counter-drug problem set. These intelligence cycle processes shall also include knowledge of law enforcement functions and illicit activities with an emphasis on counter-drug, tactical, para-military operations.

• Instructors must be competent in the application and understanding of the intelligence process to compile, collate, analyze, produce, and evaluate intelligence and provide subject matter expertise in supporting a variety of tasks and disciplines.

• Instructors must have competence in providing instruction on the analysis, assessment, production, and dissemination of all-source integrated intelligence on corruption, and the links to criminal organizations.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 9

• Instructors must be competent in writing and producing counter-drug intelligence summaries, estimates, targeting packets, and visual graphic presentations to convey the current counter-drug common operating picture derived from multi-discipline intelligence sources.

• The Quoter shall provide a Spanish speaking instructor training team with at least 3 years of experience teaching courses, workshops, and/or trainings in Spanish. It is imperative each instructor be able to teach, speak, read and write in the Spanish language as no translation support shall be provided. The Quoter must demonstrate the language capability of each team member by supplying training certificates, language certifications, or language ability evaluations indicating native or fluent speaking abilities.

• Lead instructors must have knowledge of El Salvador and Central and South American drug trafficking activities including personalities, organizations and trafficking routes and modus operandi. This knowledge is preferred for other instructors, but not required. Have geo-political knowledge of El Salvador and Latin America to include cultural and historical knowledge. Lead instructor must be familiar with El Salvador’s legal system and must have prior experience in Latin America. This knowledge is preferred for other instructors, but not required. Special consideration should be provided to individuals with relevant experience in other Central American countries as well.

• The Quoter shall submit for approval the trainers. The Quoter shall be responsible for recruitment of qualified candidates that meet or exceed the minimum qualifications. In addition, if the Quoter replaces any trainers of staff during any period of this contract, the Quoter must recruit and submit to the COR for review, final approval, and country clearance as replacement candidates who meet all of the same qualifications as outlined in this SOW.

Quoter shall provide the INL COR with an abbreviated one page CV for each subject matter expert, each curriculum development writer, & each instructor proposed.

VII. DELIVERABLE MATRIX

The table below identifies scheduled due dates (To be determined at award), deliverable alignment with the objectives listed above in Section V and the type of review, classified as Delivery Standard (DS). Deliverables are identified as required documents that are necessary for INL review and approval.

The numbers of days listed in the deliverable schedule are business days. All deliverables will be accepted according to the deliverable review and acceptance guidelines. Please note that update cycles will repeat until Quoter deliverables are accepted.

Once awarded, the Quoter shall provide the Deliverable Schedule dates for Government approval. Deliverables must be provided according to a schedule that meets the Government’s availability for review – do not provide more than three deliverables for review per review cycle. Only the Contracting Officers Representative (COR) or Contracting Officer (CO) can formally accept work products and or deliverables.

Delivery Standard (DS)

• 10 business days for INL to review and comment

• 5 business days for Quoter to respond with updates

• 5 business days for INL to accept/reject updates

The Quoter shall provide the deliverables identified in the following Deliverables list in accordance with the schedule approved by the Government. The Quoter may be required to provide additional deliverables either upon Government request or as proposed by the Quoter. In addition, the Quoter shall update deliverables as necessary or as directed. All documentation must be free of grammar and typo errors.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 10

Line SOW Section Deliverables Format and Content

Recipient(s) Copies

Schedule

Section V.1.

Deliverables

Course Curriculum Electronic– Quoter format

CS/CO 1

Copy COR 1 Copy

NLT 20 days from contract award

Section V.1.

Deliverables

Instructor Schedule Electronic– Quoter format

CS/CO 1

Copy COR 1 Copy

NLT 20 days from contract award

Section V.1.

Deliverables

Pre and Final Test Development

Electronic– Quoter format

CS/CO 1

Copy COR 1 Copy

NLT 20 days from contract award

Section V.1.

Deliverables

Write PowerPoints Electronic– Quoter format

CS/CO 1

Copy COR 1 Copy

NLT 20 days from contract award

Section V.1.

Deliverables

Write manuals, handouts, group and individual activities, and any other course materials, and print all documents for course

Electronic– Quoter format

CS/CO 1

Copy COR 1 Copy

NLT 20 days from contract award

Section V.2.

Deliverables

Weekly Report(s) Electronic– Quoter format

CS/CO 1

Copy COR 1 Copy

Every Friday afternoon a course is being conducted

Section V.2.

Deliverables

Action Report(s) Electronic– Quoter format

COR 1 Copy Following the completion of each 2 week training

Section V.2.

Deliverables

Out-Brief In-person Meeting with INL Personnel

Following the completion of each 2 week training

Section V.2.

Deliverables

Final Report Electronic– Quoter format

COR 1 Copy

CS/CO 1

Copy

NLT 20 days following the completion of all training

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 11

Section 3 Evaluation Instructions, Factors, and Methodology

I. INSTRUCTIONS TO QUOTERS:

To be considered, the Quoter must submit the required below information on or before 2:00 pm Eastern Time 31 AUGUST 2015. The Quoter shall provide an electronic copy containing all required volumes of the written quote. The Quoter shall submit the quote in the format provided, in Microsoft Office 2007 or later. The Quoter shall submit their quote to the following individual via the email address below:

Name: Samantha Crippen Title: Contract Specialist E-mail: CrippenSM@state.gov

The elements, organization, and page count limitations associated with the Quoters quote are described in the below table. Quoters shall use this classification depicted in the table below for the volumes, headings, and sections titles.

Vol.

Heading

Section Title

Page Count Limitation (if necessary)

1 A Technical Approach 10 pages

1 A - 1 Background and Objectives of Courses

1 A - 2 Methods and Techniques 1 A - 3 Performance and Acceptability 1 A - 4 Mitigating Risk 1 B Staffing Approach 10 pages 1 B-1 Staffing Plan

1 B-2 Personnel

1 pages per resume of each personnel

2 Past Performance 2 pages for each past performance. Maximum of three past performances.

3 Price Quote Completion of Appendix A, Pricing Matrix

Note that for each item listed above, pages exceeding the page count limitation will not be evaluated by the Government, and will be appropriately disposed of prior to evaluation.

The elements listed below are not included in the page count limitations. Quoters are reminded that any information conveyed by the elements below is excluded from evaluation and page restrictions: cover, dividers, transmittal letter, table of contents, list of figures, list of acronyms etc.

a. Technical Approach (Volume 1)

The Quoter shall submit a clear and complete proposed plan of action for performance of the required work (including critical review of the statement of work mission objectives). The plan of action shall be comprehensive, implementable, and creative in meeting the requirements of the scope of work. The plan must include description of its approach for achieving the Department’s objectives through the following:

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 12

(1) A discussion of the background, objectives, and work requirements included in the Statement of Work;

(2) A discussion of proposed methods and techniques for completing each task;

(3) A discussion which supports “how” each task shall be evaluated for full performance and acceptability of work from the Quoter’s viewpoint;

(4) A discussion on anticipated difficulties and problem areas, along with a mitigation plan; and

(5) A discussion on the logistical considerations associated with this task order to include the ability to do business with the US Embassy within 30 days of contract award. Proof is required in order to be selected for task order award.

b. Staffing Approach (Volume 1)

The Quoter shall provide personnel that have the right skill sets to successfully perform the tasks, subtasks, and activities identified in the Statement of Work. The Quoter shall provide a Staffing Plan that describes “how” the Quoter shall staff the project, including labor categories and number of resources under each labor category. The Quoter shall submit 1 page CV for all personnel designing and teaching the courses. The CV shall include name, education, certification(s), current security clearance level, technical skills, relevant training received within the past two (2) years, and current and relevant professional experience. The Quoter shall describe the roles and responsibilities for the personnel proposed. The Quoter shall also provide a recent signed employment agreement/contingent hire agreement for an individual who’s CV are presented and who are not currently employed by the Quoter or one of its subQuoters. The contingent agreement shall specify position and negotiated salary range.

c. Past Performance (Volume 2)

The Quoter shall provide a minimum of two (2) and a maximum of three (3) Past Performance contract profiles that are directly relevant to the required effort and are of similar size (dollar value), scope (substantially similar services) and complexity (degree of difficulty). The following information shall be included for each Past Performance contract profile:

1. Contract title.

2. Contract number.

3. Total contract value.

4. Contract start date, end date, and any options exercised.

5. Contracting Officer’s name, address, and telephone number.

6. Program Officer’s name, address, and telephone number.

7. A brief description of the attributes of the contract demonstrating the degree of relevance of the scope of work in this acquisition.

8. Percent and type of work performed by Quoter (In teaming arrangement, if applicable).

9. Information on problems and/or issues encountered on the contracts and the corrective actions taken to resolve those problems.

The Quoter shall only cite experiences that have occurred for Federal government customers within the past 36 months prior to the issuance of this request for quote. The Quoter shall provide the required information using the Past Performance Contract Profile template provided. The Quoter shall substantiate that it has recent (within the last 36 months) experience in performing the required work and demonstrate how it is past and present experience validates that it shall provide expected performance and customer satisfaction.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 13

d. Price Quote (Volume 3)

That Quoter shall complete Appendix A, Pricing Matrix, and submit with their quote. The Quoter is to submit prices for all trainings and ODC (Other Direct Costs).

II. EVALUATION CRITERIA:

This Acquisition shall be evaluated using an adjectival (Outstanding, Acceptable, Unacceptable or Confidence, Unknown Confidence, No Confidence) rating scheme. The basis of award shall be Best Value using Tradeoffs, price and non-price factors considered. The factors are in descending order of importance.

1. Technical Approach

2. Staffing Approach

• Staffing Plan

• Personnel

3. Past Performance

4. Price Quote

Please Note: All other factors, when combined, are significantly more important than price.

1. Technical Evaluation Factor 1: Technical Approach

Evaluation Criteria:

Plan of Action/ Technical Development shall be evaluated for its quality and evidence of the extent to which the Quoter’s solution shall achieve the Department’s objectives. The evaluation criteria include:

• The Quoter’s ability to do business with the U.S. Embassy within 30 days of contract award. Proof is required in order to be selected for task order award.

• An assessment of the Quoters understanding of the work, including creativity and thoroughness shown in understanding the objectives of the Statement of Work and its specific tasks.

• The extent to which the Quoter’s approach outlines a comprehensive plan in relation to the Statement of Work and demonstrates the Quoter’s complete understanding of the work required under the contract.

• The extent to which the Quoter’s approach demonstrates an ability to prepare requested deliverables in accordance with the Department’s request.

The Government shall use the following adjectival ratings to evaluate the “Technical Approach” Factor:

Evaluation Factor 1: Technical Approach

Rating Description

Outstanding Demonstrates excellent understanding of requirements; recognizes critical program elements and challenges; quotes industry best practices and proactive and innovative solutions; significantly exceeds performance/capability

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 14

2. Technical Evaluation Factor 2: Staffing Approach

Evaluation Criteria:

The Quoter shall be evaluated on its:

(1) Staffing Plan, which shall include proof of the Quotes’ demonstrated ability to hire and maintain qualified staff, handle personnel issues, assemble high quality staff to fill immediate requirements, and provide staff with all the necessary support and oversight. It shall also include a recruitment and selection process for all staff under this contract, as well as the number of trainers it deems necessary to implement the project.

(2) Personnel, by determining the capacity of personnel (curriculum developers and trainers) to perform the required support services. The Quoter shall also be evaluated on “how” it integrates the roles and responsibilities of personnel. The criteria for evaluation include:

o Degree to which proposed personnel are deemed highly qualified o Extent to which proposed personnel possess demonstrated experience in work similar in size, scope and complexity as that of the required effort, and professional experience and certification(s) appropriate for the positions proposed o Extent to which the Staffing Plan provides a well-structured and efficient organization with appropriate type and quality of skill sets o Level of confidence that the Quoter has the personnel resources to successfully perform the required effort

The Government shall use the following adjectival ratings to evaluate the “Organization Experience” Factor:

Evaluation Factor 2: Staffing Approach

Rating Description

Outstanding Proposed personnel exceed the qualified and exceed the evaluation criteria as standards; shows exceptional technical expertise/strengths that shall significantly benefit the Government; has no deficiencies and weaknesses, if any, are minor weaknesses. Demonstrated exceptional understanding of intelligence analyst training in a foreign environment.

Acceptable

Demonstrates general understanding of requirements; meets performance/capability standards; may have strengths; can have a few minor weaknesses and no deficiencies, which is/are correctable without major changes to the quote. Demonstrated good understanding of intelligence analyst training in a foreign environment.

Unacceptable

Demonstrates a lack of understanding of requirements; fails to meet performance/capability standards; has a major weakness or deficiencies, which cannot be corrected without major changes to the quote. No demonstration of understanding intelligence analyst training in a foreign environment because they’ve only performed training in a domestic environment.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 15 laid out under Section 2.IV.

Acceptable Proposed personnel meet all of the qualifications and evaluation criteria as laid out under Section 2.IV. Based on the quote, there is minimal doubt about any of the proposed personnel in the Staffing Plan.

Unacceptable

Proposed personnel do not meet the qualifications and evaluation criteria as laid out under Section 2.IV. Based on the quote, there is extreme doubt exists that the Quoter shall successfully perform the required effort; the Staffing Plan provides no indication of a staffing organization.

3. Technical Evaluation Factor 3: Past Performance

Evaluation Criteria:

Past Performance shall be evaluated on the Quoter’s past and present performance and customer satisfaction.

The past performance evaluation shall examine the Quoter’s Past Performance Contract Profiles and the Quoter’s actual experiences/performance in work of similar size, scope, and complexity of efforts and actual results achieved during performance.

Additionally, the Government shall review the Quoter’s history of Past Performance, as found in the Past Performance Information Retrieval System (PPIRS). This review shall be used to verify the company’s record performing government contracts. INL intends to review past performance for the Prime as well as significant Team members.

INL may gather additional information from any other sources available to the Office (e.g., Government controlled Contractor performance databases and references including contractual, technical, and end-user representatives) for additional evaluation of this factor. The Government reserves the right to interview the clients identified by the Quoter and may interview other clients of whom the Government is aware. Failure to provide accurate or complete reference information shall have a negative impact on the evaluation of the Quoter’s quote and may render it unacceptable.

The Government shall use the following adjectival ratings to evaluate the Past Performance factor:

Evaluation Factor 3: Past Performance

Rating Description

Confidence Quoter provides at least 2 Past Performance Contract Profiles that are relevant and meet the requirements of the SOW and Past Performance Instructions.

Unknown Confidence (Neutral)

Quoter has no relevant performance. A review was unable to identify any relevant past performance information.

No Confidence Quoter either does to have the minimum of two relevant Contract profiles and/or the Quoter’s past performance record provides extreme doubt that the Quoter shall successfully provide a solution that meets our requirement.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 16

4. Technical Evaluation Factor 4: Price Quote

Quotes shall be evaluated to determine realism and reasonableness. Prices that are excessively high or low (without sufficient justification) may be considered unrealistic and unreasonable and may receive no further consideration.

In addition, the Government reserves the right to request a price reduction at any time before placing an order.

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 17

Section 4 Additional Clauses

52.252-01 Solicitation Provisions Incorporated by Reference (IBR) This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

FAR: www.aquisition.gov DOSAR: https://www.statebuy.state.gov

52.204-7 System for Award Management.

(End of Provision)

52.252-02 Clauses Incorporated by Reference (IBR) This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(s):

FAR: www.aquisition.gov DOSAR: https://www.statebuy.state.gov

52.232-39 Unenforceability of Unauthorized Obligations.

52.232-40 Providing Accelerated Payments to Small Business Subcontractors 52.242-15 Stop-Work Order August 1989 52.242-17 Government Delay of Work April 1984 52.246-6 Inspection of Supplies – Time and Materials May 2001 (IBR) 52.247-55 F.O.B. Point for Delivery of Government-Furnished Property June 2003 (End of clause)

52.209-7 Information Regarding Responsibility Matters.

As prescribed at 9.104-7(b), insert the following provision:

INFORMATION REGARDING RESPONSIBILITY MATTERS (JUL 2013)

(a) Definitions. As used in this provision— “Administrative proceeding” means a non-judicial process that is adjudicatory in nature in order to make a determination of fault or liability (e.g., Securities and Exchange Commission Administrative Proceedings, Civilian Board of Contract Appeals Proceedings, and Armed Services Board of Contract Appeals Proceedings). This includes administrative proceedings at the Federal and State level but only in connection with performance of a Federal contract or grant. It does not include agency actions such as contract audits, site visits, corrective plans, or inspection of deliverables.

“Federal contracts and grants with total value greater than $10,000,000” means—

(1) The total value of all current, active contracts and grants, including all priced options; and

(2) The total value of all current, active orders including all priced options under indefinite-delivery, indefinite-quantity, 8(a), or requirements contracts (including task and delivery and multiple-award Schedules).

“Principal” means an officer, director, owner, partner, or a person having primary management or supervisory responsibilities within a business entity (e.g., general manager; plant manager; head of a division or business segment; and similar positions).

(b) The offeror [ ] has [ ] does not have current active Federal contracts and grants with total value greater than $10,000,000.

(c) If the offeror checked “has” in paragraph (b) of this provision, the offeror represents, by submission of this offer, that the information it has entered in the Federal Awardee Performance and Integrity Information System http://www.aquisition.gov/ https://www.statebuy.state.gov/ http://www.aquisition.gov/ https://www.statebuy.state.gov/

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 18

(FAPIIS) is current, accurate, and complete as of the date of submission of this offer with regard to the following information:

(1) Whether the offeror, and/or any of its principals, has or has not, within the last five years, in connection with the award to or performance by the offeror of a Federal contract or grant, been the subject of a proceeding, at the Federal or State level that resulted in any of the following dispositions:

(i) In a criminal proceeding, a conviction.

(ii) In a civil proceeding, a finding of fault and liability that results in the payment of a monetary fine, penalty, reimbursement, restitution, or damages of $5,000 or more.

(iii) In an administrative proceeding, a finding of fault and liability that results in—

(A) The payment of a monetary fine or penalty of $5,000 or more; or

(B) The payment of a reimbursement, restitution, or damages in excess of $100,000.

(iv) In a criminal, civil, or administrative proceeding, a disposition of the matter by consent or compromise with an acknowledgment of fault by the Contractor if the proceeding could have led to any of the outcomes specified in paragraphs (c)(1)(i), (c)(1)(ii), or (c)(1)(iii) of this provision.

(2) If the offeror has been involved in the last five years in any of the occurrences listed in (c) (1) of this provision, whether the offeror has provided the requested information with regard to each occurrence.

(d) The offeror shall post the information in paragraphs (c) (1)(i) through (c)(1)(iv) of this provision in FAPIIS as required through maintaining an active registration in the System for Award Management database via https://www.acquisition.gov (see 52.204-7).

(End of provision)

52.212-2 Evaluation—Commercial Items As prescribed in 12.301(c), the Contracting Officer may insert a provision substantially as follows:

Evaluation -- Commercial Items (Oct 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered.

Technical and past performance, when combined, are more important when compared to price.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of Provision)

Amendment to 52.212-4(o) (Warranties)-Contractor Commitments, Warranties, and Representations 11/01/2008 Any written commitment by the Contractor within the scope of this contract shall be binding upon the Contractor. Failure of the Contractor to fulfill any such commitment shall render the Contractor liable for liquidated or other damages due to the Government under the terms of this contract. For the purpose of this clause, a written commitment by the Contractor is limited to the Quote submitted by the Contractor, and to specific written modifications to the Quote . Written commitments by the Contractor are further defined as including (1) any warranty or representation made by the Contractor in a Quote as to hardware or software performance; total systems performance; and other physical, design, or functional characteristics of equipment, software package or system, or installation date; (2) any warranty or representation made by the Contractor concerning the characteristics or items described in (1) above, made in any publications, drawings, or specifications accompanying or referred to in a Quote ; and (3) any modification of or affirmation or representation as to the above which is made by the Contractor in or during the course of negotiations, whether or not incorporated into a formal amendment to the Quote .

Procurement Sensitive: Unauthorized disclosure of this information violates the Procurement Integrity Act.

See FAR 3.104. 19

(End of Clause)

52.212-4 Contract Terms and Conditions—Commercial Items.

As prescribed in 12.301(b)(3), insert the following clause:

Contract Terms and Conditions—Commercial Items (May 2014)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers.