Q A Janitorial Solicitation 1-24-2011.pdf

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Attached to
Janitorial Cleaning Services Federal contract opportunity
Solicitation number
SGVA11P000207
Issued by
Department of State US Embassy Geneva

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Q A

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Other files for this federal contract opportunity

Other files attached to Janitorial Cleaning Services, newest first.
File Type Posted
Solicitation SGVA11Q000207M001.pdf PDF
Coverlet Janitorial SGVA11Q000207 corrected.pdf PDF
Exhibit A Part 2 Window Inventory.pdf PDF
Coverlet Janitorial SGVA11Q000207.pdf PDF
EXHIBIT C Government Furnished Property.pdf PDF
SF1449_11Q000207.far —
EXHIBIT D Contractor Application for Certification.pdf PDF
Solicitation SGVA11Q000207.pdf PDF
EXHIBIT A Part 1 Location Schedule.pdf PDF
EXHIBIT B Contractor Furnished Property.pdf PDF

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Janitorial Solicitation SGVA-11-Q-000207

Site Visit 24 January 2011 - 14H00

Questions and Answers (Q&A) during the site visit of 24 January 2011.

Q&A are sent to all attendees.

Personnel clearance (Autorisation de mouvement du personnel)

Q: Do we need to present additional personnel in case of sickness/absence of the cleared personnel?

A: Yes, the cleaning company must have sufficient cleared personnel for replacement in case of sickness or vacation.

Water outlets

Q: Where are the water outlets in the building for use of the cleaning company?

A: They are located in all sanitary rooms, in the basement in the laundry room and in the kitchen 1 st and 2 nd floors.

Authorization for cleaning machines (carpet machine or other specific equipement)

Q: Is a security authorization for the cleaning machines?

A: No specific authorization is being required at that time.

Q: Is there a wastewater evacuation point?

A: Yes, it is located in the basement

Q: Does the cleaning personnel need to be “escorted” at all times?

A: Cleared personnel with a “yellow badge” can move around the basement, ground floor & second floor and does not need an escort.

On the CAA floors (3 rd floor and above except ladies sanitary rooms & elevators) the personnel must be escorted at all times : 1 Mission escort for 2 cleaning staff.

Q: Knowing that in the next 3 years the Swiss government has already approved salary increases (Convention Collective), should this be taken into consideration in the offer/bid?

A: The offer/bid must take into consideration all cost evolution for the next 5 years or during the whole duration of the contract. If some of these costs are are known, they should be taken into consideration.

Q: What is the meaning of “Reserved” in the solicitation ?

A: “Reserved” means that the clause under that point is not applicable to that specific solicitation. The numbering is kept as is and marked “Reserved”.

Quality assurance = performance threshold is one complaint per month

(applies to serious complaint per month)

Q: What is a “serious” complaint?

A: Non performance in the sanitories is considered for example a serious complaint. Recurrent complaints discussed with provider but not addressed are also considered as serious.

Q: Should the offer be written in English?

A: It is not a requirement to submit the offers nor the original documents

(Licenses, Permits) in the English language no

Q: When submitting the offer/bid, should the security clearance documents

(exhibit D – Application for Contractor Certification)?

A: These documents are not needed at the time of offer, although it is advisable to prepare these documents in advance.

Q: Can other questions by send by email?

A: Yes, all other questions must be in written form and addressed to Carla

Menting’s email (MentingCX@state.gov). Any and all further questions and answers concerning the janoritorial solicitation contract will be sent to all participants.

mailto:MentingCX@state.gov

File details come from the government source that posted it. Updated .