Security Camera Upgrade SOW AIRSTA Clearwater.pdf

Scope of Work

For

USCG Air Station Clearwater (ASCW) Security Camera System Upgrade

July 21, 2022

Facilities Engineering Air Station Clearwater

15100 Rescue Way Clearwater, FL 33762

Closed Circuit Television (CCTV)

1.0 GENERAL

1. 1 Background

The U.S. Coast Guard Air Station Clearwater has identified a requirement for an update to the

U.S. Coast Guard Closed Circuit Television (CCTV) systems at USCG Air Station Clearwater, FL. Currently the existing CCTV system at the Air Station is out of date and not functioning properly.

1. 2 Scope The US Coast Guard plans to procure a turnkey, scalable, Open Architecture / non-proprietary, Internet Protocol (IP) Closed Circuit Television (CCTV) system using Fiber Optic and/or wireless Spread Mesh technology for video transmission and control for Air Station Clearwater, FL. The surveillance, access control system, and network shall be standalone from the existing base infrastructure. The Contractor shall perform all work detailed in this SOW, unless otherwise specified. A site visit will be required to assess specific requirements and layout of facilities. The scope of work to be performed includes furnishing all materials, tools, equipment, transportation, supervision and performing all labor and tasks necessary and incidental to designing, installing, testing and maintaining the CCTV system in accordance with the statement of work. The Contractor’s work includes, but is not limited to, the following:

A. Performing a complete installation of specified systems, subsystems, and components, including engineering interface with new equipment. Unless otherwise noted, this shall include the provision of all new, consumables, disposables, and standard hardware by the

Contractor, as necessary to complete the installation; remanufactured or "gray market" items are not authorized.

B. Performing detailed design for the system whole and in part related to equipment, engineering, manufacturing, and testing of system.

C. Providing technical data, software, samples, and mock-ups, as required.

D. Performing qualification and acceptance testing.

E. Providing training programs to the operations and maintenance staff in the usage and maintenance of all new systems.

F. Executing the preparation and configuration control of as-built drawings, material and process specifications, and all other engineering, design and manufacturing information required to present the final as-built design of the work as developed and approved.

G. Providing special tools and diagnostic test equipment for new and upgraded systems.

USCG Air Station Clearwater has seven (4) buildings and (1) pier, on twenty-five (10) acres located at the St. Petersburg/Clearwater Airport (KPIE). The facility contains many structures or areas of concern requiring surveillance coverage. Video coverage will include exterior fixed cameras and PTZ capabilities. All exterior cameras will be capable of operating in a subtropical environement prone to hurricane force winds and high air salinity. There are 30 cameras to be installed/upgraded with specific required coverage areas to include but are not limited to;

• Main Gate

• H60 Hangar (Inside/Outside)

• C130 Hangar (Inside/Outside)

• Fueling Areas

• Parking Lot

• Other multi-purpose buildings/rooms

• Airport access gates

• Armory / Pyrotechnics Locker

• Morale/Recreation Gravel Storage Lot

2.0 GOVERNMENT TERMS & DEFINITIONS.

AIRSTA – Air Station

CCD – Charge-Coupled Device

CCTV – Closed Circuit Television

CIF – Common Intermediate Format

COR – Contracting Officer’s

Representative

CSO – Command Security Officer

Db – Decibel

ESS – Electronic Security System

FT – Flame Test Rating

IEEE – Institute of Electrical and

Electronics Engineers

IP – Internet Protocol

IPS – In-Plane Switching iSCSI – Internet Small Computer System

Interface

IR – Infrared

IVA – Intelligent Video Analytics

KO – Contracting Officer

KM – Kilometer

KS – Contract Specialist

LDAP – Lightweight Directory Access

Protocol

MHz – Megahertz

NEC – National Electrical Code

NEMA – National Electrical Manufacturers

Association

NDN – Named Data Networking

NM – Nanometer

NTSC – National Television System

Committee

NVR – Network Video Recorder

OFNP – Optical Fiber Nonconductive Riser

ONVIF – Open Network Video Interface

Forum

PM – Program Manager

PTZ- Pan/Tilt/Zoom

SOW – Statement of Work

TVL – Television lines

USCG – United States Coast Guard

RCDD/WD - Registered Communications

Distribution Design, Wireless

Design

UL – Underwriter’s Laboratory

USB – Universal Serial Bus

VMS – Video Management System

VRM – Video Recording Manager

3.0 PERIOD OF PERFORMANCE.

A post award meeting will be conducted within five business days of date of award. The period of performance of the installation shall be One-hundred and twenty (120) days from the date of the post award meeting.

3.1 PLACE OF PERFORMANCE.

USCG Air Station Clearwater

15100 Rescue Way

Clearwater, FL 33762

POC: LT Blake Krell

Phone: (239) 571-0213

Closed Circuit Television Replacement– USCG AIRSTA Clearwater 7/25/2022

3.0 GOVERNMENT FURNISHED INFORMATION and PROPERTY.

The Government will provide the following information and property to the Contractor at the post award meeting for work required under Statement of Work:

(a) Available site and architectural drawings.

(b) Pertinent USCG and Contractor assessment reports.

(c) Pertinent USCG technical standards.

3.2 Reserved

3.3 Access to Government Facilities and Services.

The Government will provide access to the facility for the Contractor, as required, in the performance of the tasks identified in this SOW to include: restroom use, site and building electrical power as currently available, security response, and fire protection after contractors are vetted for unescorted base access.

4.0 Contractor Furnished Property

The Contractor shall furnish all materials, equipment, and labor, including safety related processes and materials, necessary to fulfill the requirements of this contract.

5.0 REQUIREMENTS.

5.1 CCTV System Upgrade: The Contractor shall perform all work necessary under this order to replace the existing analog CCTV system with a closed IP based system which shall include:

1. Installation of new CCTV cameras for sercurity coverage.

2. Installation of server/storage appliance to provide real-time viewing of CCTV cameras for continuous 12 fps storage with minimum 30 days retention.

3. Install site viewing station with the ability to view from any authorized network or mobile location.

4. Install a complete autonomous, AES 256 encryption compliant, separate ruggedized and highly secure wired network to connect to the Wi-Fi antennas (Access points) and CCTV Camera endpoints

5. Install industrial grade CCTV Camera system rated for the environment

6. Install new structured data cable topology to connect the Wi-Fi network and CCTV camera network

7. Install central S/W based CCTV Video Management System (VMS) that is expandable both at this campus and to other sites

8. Removal of existing CCTV equipment to be replaced.

5.3 No proprietary equipment or software shall be used. Only name brand equipment and software shall be used. All cameras installed under this contract shall meet or exceed the following specifications:

High Speed Pan, Zoom, Tilt Cameras:

Compact Vandal Dome Cameras:

180 Degree Panoramic Dome Cameras:

5.4 System Maintenance Agreement

5.5 Security Requirement on site. Contractor company shall provide a list of names to CSO for vetting allowing unescorted access by conract employees. Contractor employees working on-site at Government facilities shall wear a valid Contractor’s identification card. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display the Government-issued badge in plain view above the waist at all times.

5.6 Permits and Licenses. The Contractor in the performance of this SOW shall obtain and maintain in effect all necessary permits and licenses required by Federal, State, or local government, or subdivisions thereof, or of any other duly constituted public authority. Further, the contactor shall obey and abide by all applicable laws and ordinance.

5.7 General Requirements

5.7.1 The Contractor shall furnish all necessary labor, equipment, materials, staging, fittings, and tools, for proper completion of each item of work unless otherwise specified.

5.7.2 The Contractor shall unload, unpack, and store all equipment as such as to protect its physical condition.

5.7.3 The Contractor shall remove all previously installed equipment and hardware that this installation would render obsolete or inoperative and within the scope of work. All materials removed that are electronic in nature shall be delivered to the COR.

5.7.4 The Contractor shall dispose of, as scrap, all items or materials removed during the completion of the project that are not designated to be reinstalled, retained and/or shipped by the

Contractor to a USCG authorized facility, or turned over to the COR. All items designated for disposal must be approved by the COR prior to disposal. Ensure that all item/material disposals are in accordance with applicable Federal, state, and local regulations.

5.7.5 The Contractor shall, prior to starting work on applicable systems, notify the COR, in writing, of equipment, systems, circuits, components, piping, and valves that require isolation so that tag-outs/lock outs can be accomplished at least one week prior to commencing work.

5.7.6 The Contractor shall be responsible for relocating any equipment, furniture, ceiling tiles, or any other articles needed to complete work.

5.7.7 The Contractor shall be responsible for providing compressed air, ladders, personal protective equipment, crane/forklift services/support, garbage and refuse disposal, and office space as needed.

5.7.8 The Contractor shall maintain good housekeeping in accordance with industry standards.

5.7.9 The Contractor shall provide identification labels for all electrical and electronic equipment and fittings installed.

5.8 Manuals

The Contractor shall supply two copies of all manufacturer manuals and instructions to the COR for all systems and equipment provided under this requirement.

5.9 Product Performance

All system components installed by the Contractor for this CCTV system replacement shall meet or exceed design, installation and performance criteria as denoted in Appendix A, CCTV Alarm

Assessment and Surveillance of USCG Property.

6.0 Testing

6.1 Tests and Inspection Procedures.

The Contractor shall provide the Government a DD Form 250, Material Receiving and

Inspection Report, upon final inspection and acceptance of installation. Upon final acceptance the Government and Contractor shall sign the DD Form 250. The Contractor shall perform all tests and inspections in the presence of the COR. The Government reserves the right to perform any additional inspections deemed necessary to ensure the work conforms to the prescribed requirements. The comprehensive system testing procedures are defined in SOW paragraph 7.0:

Final System Acceptance Phase. The Contractor shall provide 24 hours of archived video to ascertain that all camera locations are properly adjusted, positioned, and recorded. Each camera location for the CCTV system will be reviewed for image quality as it pertains to field of view, focusing, and iris adjustment for viewing during daylight and nighttime hours and must be found acceptable for acceptance. Additionally, the following items shall be tested and successfully demonstrated for final acceptance of that installation:

a. Field of View: Cameras must be equipped with the proper focal length lens in order to ensure the entire alarm zone is viewable. Positioning of the cameras shall be reviewed to ascertain an identifiable image of persons entering and exiting the protected area.

Consideration shall be given to camera placement so foliage or architectural design does not hinder the field of view.

b. Focusing: Camera focus must be reviewed to ensure that all images are recognizable and that image quality is adequate for identification purposes. The focus of the images must be irrespective of lighting and other conditions.

c. Iris Adjustment: Irises must be adjusted to ensure that all images are adequately viewable during any lighting conditions so that the quality of the images does not diminish between daylight and nighttime hours.

7 .0 FINAL SYSTEM ACCEPTANCE PHASE

Comprehensive system testing shall be conducted upon completion of the system installation.

The system testing shall be conducted in two phases and follow the procedures described below.

a. Phase 1: Testing shall be conducted by the contractor to ensure that all systems, software and hardware are operating to each manufacturer’s specifications. Prior to testing the installation contractor will provide the COR with a written copy of the testing record document used to record identified deficiencies and operating conditions of the installed system. The installation contractor shall correct any problems found during Phase 1 testing prior to beginning Phase 2 testing.

b. Phase 2 – Acceptance Testing shall be conducted by the contractor in the presence of the

COR. Testing shall be scheduled with the appropriate parties not-less-than one week in advance. Testing of the CCTV system will be coordinated with the COR. Prior to testing the installation contractor will provide the with a written copy of the testing record document used to record identified deficiencies and operating conditions of the installed system.

8.0 DOCUMENTATION

8.1 Implementation Plan/Project Schedule

The Contractor shall submit an Implementation Plan/Project Schedule documenting their approach and milestones to system installation, integration, testing and acceptance.

The Implementation Plan shall include the Contractor’s proposed list and sequence of activities for the delivery of the full system in accordance with the requirements in these specifications, and their associated milestones for testing and acceptance. At a minimum, the Implementation

Plan shall include the sequence and duration of the following activities:

(a) Engineering and Design

i. The Engineering and Design Phase(s) shall occur post award following a site visit(s) by the selected Contractor.

ii. This phase shall include a Preliminary Design Review and a Final Design Review and Acceptance.

(b)Testing and acceptance tasks and milestones

(c) Training

8.2 System Design Document

Following detailed engineering and design, the Contractor shall furnish the USCG with complete written documentation describing the system to be delivered, including all equipment and software to be furnished. The System Design Documentation shall include the following minimum information:

Overall system schematic and architecture;

Detailed description of all software, including functional description, system interface descriptions, Graphical User Interface descriptions, hardware specifications, availability and reliability figures and configuration details;

Parts list for each piece of equipment supplied. The parts list shall identify the manufacturer(s) and model/part number of all equipment. The Contractor may use

Manufacturer’s data sheets or handbooks for individual equipment items that are a subcomponent within the overall system.

8.3 As-Built Documentation

The Contractor shall provide sufficient documentation to reflect "as supplied" conditions and to facilitate operation, maintenance, modification and expansion of the equipment for the upgraded system or any of its individual components to the satisfaction of the Government.

The as-built documentation shall be provided three (3) weeks after Acceptance has been granted and updated documentation shall be required any time the Contractor provides software or hardware upgrades.

8.4 Software User’s Manual

A User Manual shall be provided for each software application. The User Manual shall include screen captures and easy to follow instructions to assist the users through all of the tasks that they may need to complete. The User Manual shall include an index. As a minimum, the User

Manual shall include all information that is available through the context sensitive help. Fault procedures shall be described, as well as procedures for dealing with problems. A System

Administrator Manual shall be provided for each software application. The System

Administrator Manual shall outline all of the installation procedures, configuration parameters, details on how to configure the parameters, backup and recovery process, trouble shooting techniques and technical support information. Fault procedures shall be described, as well as procedures for dealing with problems.

8.5 Hardware and Software Maintenance Manual

8.5.1 The operation and maintenance documentation shall be comprised of the Operation and

Maintenance (O&M) manuals and the User Manuals and System Administration Manuals as described above. The O&M documentation shall be submitted to the USCG prior to Testing. The

Contractor shall deliver complete sets of O&M manuals as defined in the Pricing Schedules; one

(1) complete, electronic version of each manual shall also be provided.

The O&M manuals shall be a detailed presentation of all systems and shall include illustrations where applicable. Manuals shall include, but shall not be limited to:

General description;

Functional descriptions;

Functional block diagram;

Operating instructions;

Maintenance and repair procedures;

Test procedures;

Schematic drawings and circuit diagrams; and Parts list.

8.5.2 Each type of maintenance manual shall contain but not be limited to:

Description of operation including start-up, shut-down and emergency procedures;

Installation procedures:

Complete parts identification diagram and list;

Troubleshooting procedures;

Inspection procedures;

Preventive maintenance procedures and program;

Repair procedures;

Diagnostic procedures;

Wiring diagrams;

Electrical schematics with board and cable identification;

Adjustment procedures;

Seasonal maintenance requirements;

Equipment arrangement and drawings;

Names and schedules of all lubricants and cleaners used; and

Other consumable materials for the equipment stating where used, quantity, service intervals and annual consumption.

8.5.3 Upon completion of the installation, the Contractor shall provide four (4) copies of documentation and diagrams showing the installation of any fixed-end component systems. This documentation shall not be generic, but shall be specific to the work required.

8.5.4 Upon completion of the installation, the Contractor shall supply four (4) complete sets of systems operations and maintenance manuals for each type or model of equipment purchased.

The manuals shall cover all hardware and software.The Contractor shall provide a parts list for all equipment supplied. The parts list shall identify the manufacturer(s) and model/part number.

The Contractor may use manufacturer's data and handbooks for individual items of the equipment that are a sub-component of the overall system. All such documentation shall be contained in similar binders. Where an equipment component is of such a nature that local repairs cannot be made and it must be returned to the factory as a unit for overhaul, specific information concerning its repair and breakdown into component parts.

8.6 Monthly Status Report for CCTV Installation

The Contractor shall provide status documentation in a month report to show the flow of work accomplished and identify issues for discussion. The status report should identify problems encountered during the reporting month and concerns for future work schedule. The object of this reporting is to foster effective communication between the government and contractor. The status report may evolve during the project as it is tailored to the needs of the government for status reporting. The format should be tailored to commercial practices for a project of the size and scope.

9.0 TRAINING

9.1 General Training Requirements

The Contractor shall fulfill the following general training requirements:

i. The Contractor shall be responsible for operation and maintenance training of USCG

Designated personnel on all hardware and software provided as part of the CCTV project.

ii. The Contractor shall perform all training at USCG facilities located at 15100 Rescue

Way, Clearwater, FL 33762.

iii. The Contractor shall perform all training as a combination of classroom and hands-on training to necessary personnel.

iv. The Contractor shall only utilize experienced and qualified personnel for training courses.

v. Personnel shall have had prior experience of performing these same training classes for other similar transit agency systems.

vi. The Contractor is responsible for providing all training materials, visual aids, projects, sample equipment, etc.

vii. One complete set of hardcopy training materials will be provided to each USCG student.

viii. Also, one electronic set of material shall be provided to USCG with rights to make copies.

ix. All training materials are to become the property of USCG.

x. Training classes shall be scheduled for the following periods of the contract:

a. One suite of classes to be performed at the completion of installation, prior to final acceptance.

xi. A training plan shall be submitted to USCG prior to the first suite of training classes. The training plan shall contain an overview and outline of the agenda for the training class as well as the outcomes that are to be learned. USCG shall review, comment and provide final approval on the training plans.

9.2 Hardware Maintenance Training

The Contractor shall provide hardware maintenance training for all equipment provided as part of this project. Requirements include the following:

i. Two sessions per suite of classes shall be held for maintenance technicians (one day, one night).

ii. Training shall include hands-on experience in the following activities:

a. Preventive Maintenance (PM) techniques

b. Remove and replace techniques for all major components

c. Equipment testing and diagnostic techniques

d. Understanding “Health Check” reports and email status

e. Reporting maintenance issues to local Contractor Warranty and Maintenance support personnel.

9.3 Software Maintenance Training

The Contractor shall provide software maintenance training for all software provided as part of this project. Requirements include the following:

i. One class shall be held for all designated users. There will be up to 10 attendees.

ii. Training shall include hands-on experience in the following activities:

a. Implementation of application software passwords and privileges.

b. Software and data backup and restore.

c. Installation of software/firmware patches, updates and upgrades.

d. Understanding “Health Check” reports and email status

e. Reporting software maintenance issues to local Contractor Warranty and

Maintenance support personnel.

iii. Although USCG shall be trained by the Contractor on these Software Maintenance techniques, it shall be the responsibility of the Contractor to actually perform hardware maintenance during the Warranty and Maintenance periods.

iv. The Contractor shall provide four (4) copies of documentation and diagrams showing the installation of any fixed-end component systems. This documentation shall not be generic, but shall be specific to the work required.

v. The Contractor shall supply four (4) complete sets of systems operations and maintenance manuals for each type or model of equipment purchased. The manuals will cover all hardware and software.

10.0 WARRANTY

The Contractor shall refer to FAR 52.246-17 – Warranty of Supplies of a Noncomplex Nature

(June 2003) for warranty requirements.

11.0 WORK OUTSIDE REGULAR HOURS

If the contractor desires to carry on work on Saturday, Sunday, holidays or outside the unit’s regular hours, they must submit their request in writing to the Contracting Officer’s QAE

Representative for approval consideration. The contractor shall allow ample time to enable satisfactory arrangements to be made by the government for inspecting the work in progress.

21.0 IDENTIFICATION OF CONTRACTOR PERSONNEL AND VEHICLES

The contractor shall provide a detailed list of all employees to the COR five (5) days prior to commencing work. The employee list shall contain the employee’s full name, date and place of birth, current address and last four (4) of SSN. The Air Station Clearwater Security Officer will be given a copy of the employee list and a pass will be issued for entry. Each contractor provided vehicle or towed trailer shall show the contractor’s name so that it is clearly visible on the vehicle. A valid state license plate and safety inspection sticker is required. All vehicles operated on government property shall be maintained in a good state of repair.

12.0 DELIVERABLES

The Government will approve all deliverables, requiring approval, within 5 business days following receipt of the deliverable.

ITEM SOW DELIVERABLE / EVENT DUE BY

1 2.0 Post Award Meeting Within five (5) days after of Contract

Award

2 5.0 System Addressing and

Project Information Two (2) weeks to start of installation effort

4 7.0 Testing Records Ten (10) business days prior to testing the installation

2 8.1 System Design Document Two (2) weeks prior to start of installation effort.

1 8.1 Implementation

Plan/Project Schedule

Two (2) weeks prior to start of installation effort

8 8.3 As-Built Documentation Three (3) weeks after Acceptance

3 8.5.1 Hardware and Software

Maintenance Manuals One (1) week prior to Acceptance

5 8.5.1 Software User’s Manual One (1) week prior to Acceptance

6 8.5.2 System Record Drawings One (1) week prior to Acceptance

7 9.0 Training Schedule One (1) week prior to scheduled training