SATPC0040723 Tab 04 4 SOW.pdf
PDF 169 KB Posted
- Attached to
- Scanning electron microscope service and maintenance agreement Federal contract opportunity
- Solicitation number
- 80NSSC26929257Q
About this file
This is a Statement of Work for a maintenance service agreement covering a TESCAN USA MIRA-3 XMU scanning electron microscope system. The contract is a Shield Elite service agreement for on-site service and maintenance at Goddard Space Flight Center, with a performance period of 1 April 2026 through 31 March 2027. The service provider must deliver priority telephone support for system failure diagnosis, replacement parts for failed components (with next-day delivery), and required on-site service with a 48-hour response time. One preventative maintenance visit must be included during the performance period, performed at mutually agreeable times and potentially combined with an unscheduled service visit. Labor charges and travel expenses for on-site service are the responsibility of the maintenance provider. Service coverage begins on the first day of performance and continues through the last day, with service visit reports submitted after each visit in either electronic or hardcopy format.
The maintenance agreement covers MIRA-3 XMU field emission scanning electron microscope, serial number 115-0117, and excludes repair or replacement of components damaged by Government User misuse, modification, natural disaster, or vandalism, as well as consumable items. The Government shall provide utilities, sample holders, alignment standards, element standards, a Faraday cup, printing services, and common hand tools. Reference documentation includes Service Contract Agreement quote JQINQ7706 dated 1 January 2026.
View the file
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
STATEMENT OF WORK
Maintenance Agreement for
Scanning Electron Microscope System
March 17, 2026
PR:
Background
• This purchase request is for a Shield Elite service contract agreement for on-site service and maintenance of a TESCAN USA MIRA-3 XMU scanning electron microscope. The service contract will include 48-hour on-site response time, next-day delivery of spare parts, technical support, and one preventative maintenance visit.
• The purpose of the service contract is to ensure reliable functioning and availability of the scanning electron microscope, which is used extensively for project support.
• Reference: Service Contract Agreement quote JQINQ7706 dated 1/8/2026, attached.
Scope
• The service agreement shall provide for repair or replacement of scanning electron microscope components that fail to operate or fail to meet performance specifications as a consequence of normal use. Repair or replacement of components damaged by Government User misuse or modification, natural disaster, vandalism, etc., is excepted. Repair or replacement of consumable items is also excepted.
Requirements
• The maintenance agreement shall cover the MIRA-3 XMU field emission scanning electron microscope, serial number 115-0117.
• Maintenance shall consist of the following:
o Priority telephone support to diagnose system failures (if possible), o Replacement parts for system components diagnosed as failed (the parts may be delivered to be replaced by the Government User if applicable), and o Required on-site service.
• Labor charges and travel related expenses for required on-site service shall be covered by the maintenance provider.
• One Preventative Maintenance visit shall be included; this may be performed in conjunction with a service visit.
Deliverables or Delivery Schedule
• Service coverage shall begin on the first day of the period of performance and shall continue through the last day of the period of performance.
• The performance of the preventative maintenance visit will be as mutually agreeable, but shall be done before the end of the period of performance.
Preventative maintenance may be performed as part of an unscheduled service visit.
• Service visit reports shall be submitted for each service visit. They may be electronic or hardcopy reports.
Government-Furnished Equipment and Government-Furnished Information
• The government shall provide for use during service and maintenance the following:
o Utilities required for operation of the microscope, o Sample holders, o An Alignment Standard o Element standards, o A Faraday cup, o Printing services for service reports, and o Common hand tools.
Place of Performance
• The place of performance shall be Goddard Space Flight Center.
Period of Performance
• The period of performance shall be 1 April 2026 through 31 March 2027.
File details come from the government source that posted it. Updated .