SATPC0032471 Tab 04 SOW.pdf

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Attached to
Illumina Service Plans Federal contract opportunity
Solicitation number
80NSSC23844449Q
Issued by
National Aeronautics and Space Administration Shared Services Center

About this file

This statement of work outlines sequencing and support services required by the National Aeronautics and Space Administration. The contractor shall provide a NovaSeq 6000 Silver Support Plan including reagent replacement for hardware failures, one preventative maintenance visit per year, remote technical support 18 hours a day 5 days a week, a two business day on-site response target, software and hardware updates, on-site applications support, discounts on advanced training, and remote monitoring. The support services shall be delivered to NASA Ames Research Center within 15 days of award, with remaining items to follow a shipping schedule determined by the NASA GeneLab project. This statement of work is associated with federal contract opportunity number 80NSSC23844449Q for Illumina sequencing service plans issued by the National Aeronautics and Space Administration Shared Services Center.

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STATEMENT OF WORK - Sequencing flow cells and support plan

1. Objective/Requirements

The NASA GeneLab project is a BPS (Biological and Physical Sciences) effort to increase the utility and volume of omics data (transcriptomics, proteomics, metabolomics, genomics) generated from biological spaceflight experiments. The GeneLab project accomplishes this in part by: 1) by maintaining an open access repository of spaceflight relevant omics data to maximize its use; 2) by generating additional omics data from unused spaceflight material.

GeneLab is generating RNA-sequencing from various tissues from spaceflight missions. To sequencing these libraries, GeneLab required reagents meeting the following Support requirements:

NovaSeq 6000 Silver Support Plan

• Reagent replacement upon HW failures; 1 PM; Remote Technical Support 18x5; 2 business day on-site response target*; control SW and HW updates; on- site applications support; discounts on advanced training; remote monitoring available.

2. Characteristics, Scope, and Specs

The contractor shall perform the following duties:

Delivery of Support Services to meet the requirements listed above.

3. Place of Performance

Perform Support of reagents to NASA Ames Research Center.

4. Period of Performance

Support shall be delivered within 15 days after award of contract at the earliest, remaining items to be delivered according to a shipping schedule determined by GeneLab. Partial deliveries are allowed.

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