SATPC0032322 Tab 04 SOW.pdf
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- Attached to
- service contract for existing govt equipment, electron microscope Federal contract opportunity
- Solicitation number
- 80NSSC23843584Q
About this file
This statement of work outlines maintenance requirements for a Tescan MAIA3 Scanning Electron Microscope owned by the government. The contractor shall provide one planned preventive maintenance inspection over the contract term, including a complete system checkout, lubrication, electrical and mechanical maintenance, vacuum maintenance, and column alignment. The contractor shall also provide unlimited emergency service visits and unlimited technical phone support during regular business hours. In the event of breakdowns rendering the microscope inoperable, the contractor shall make best efforts to respond within two working days. Parts not covered include moveable and fixed apertures, Schottky emitter, specimen holders, scintillators, energy dispersive x-ray detector, and electron back-scatter diffraction camera, unless caused by instrument malfunction.
The related federal contract opportunity is a special notice from the National Aeronautics and Space Administration Shared Services Center seeking service contract support for existing government equipment, including an electron microscope.
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Text version
Statement of Work
The Contractor shall provide maintenance to maintain original equipment performance specifications for the Tescan MAIA3 Scanning Electron Microscope
(SN 116-0191).
The Contractor shall provide one (1) planned preventive maintenance inspections over the term of the contract. The planned preventive maintenance inspections shall include:
1. Complete system checkout.
2. System lubrication.
3. Electrical, mechanical, and vacuum maintenance.
4. Column alignment.
Modifications, repairs, and/or adjustments shall be made to correct deviations from the manufacturers stated performance when necessary due to normal usage in accordance with the manufacturer’s instructions. Major parts coverage applicable to current configuration shall be included. The Contractor shall exchange or modify components when in the best interest of the Government and approved by the Contracting Officer or Contracting Officer's Representative
(COR).
In addition to the regularly scheduled maintenance visits, the Contractor shall provide unlimited emergency service visits and unlimited technical phone support at no additional cost during regular business hours (8:30am - 5:00 pm). In the case of breakdowns making the instruments inoperable, the Contractor shall make their best effort to respond within two (2) working days after the request for service from the Contracting Officer or Contracting Officer's Technical Representative (COTR).
The Government may conduct basic maintenance such as cleaning/replacing apertures and o-rings. Also, the Government may choose to attempt simple adjustments or repairs under telephone direction by the Contractor when it is in the Government's best interest to quickly correct problems, however successful repairs remain the Contractor's final responsibility.
All services shall be performed by factory-trained service engineers.
Service shall include, labor, travel, living expenses, and replacement of all worn or defective components with exception of those listed below:
Parts not covered: Moveable and fixed apertures, Schottky emitter, specimen holders, scintillators, energy dispersive x-ray detector, and electron back-scatter diffraction camera unless caused by instrument malfunction.
File details come from the government source that posted it. Updated .