SATPC0031531 Tab 04 4 SOW_Redacted.pdf

General Coaching Services Statement of Work

The National Aeronautics and Space Administration (NASA), Office of the Chief Human Capital Officer

(OCHCO), Johnson Space Center (JSC) Human Resources Office, is seeking individualized coaching services for influence leaders at the GS13‐15 levels. The contractor shall provide customized coaching engagements that encompass up to 12 hours of coaching services per engagement, approximately 6 months in length.

Each coaching engagement shall consist of individualized, one‐on‐one sessions, involving the designated contractor coach and the respective NASA Leader (Client). The contractor shall provide a virtual learning platform that includes scheduling, coaching matching, assessments, a resource portal, and on‐demand specialty coaching available for each coaching client. Engagements will provide coaching, feedback, organizational leadership, and/or strategy discussions to the coachee to help the NASA Client identify critical succession factors, areas of development, support through transitions, personal action plans with a method to assess progress on goals, and any other area of needed development and support. The

Coaching services shall take place virtually, depending on the needs of the NASA Client. A leadership assessment or 3600 feedback instruments shall be included as part of these engagements. Timely identification of potential coaches is required, within 5 business days of request.

The executive coaching engagement shall consist of:

Engagement Preparation Time (to be included in overall pricing of the engagement):

o An introductory discussion to assess fit between the designated coach and NASA Client.

o An orientation/intake session to learn more about the executive, his/her areas of support and development, and a description of the coaching process, outcomes, and any other logistical considerations included in the engagement. This session may include the Client’s supervisor or management official and may require an in person meeting.

o Development of a coaching plan to include customized deliverables and development objectives aimed at helping the Client achieve the desired outcomes and alignment to organizational goals.

Optional: On a case‐by‐case basis and anchored in the Client’s needs, NASA may request the coach use a 3600 instrument to support the coaching engagement.

Program Management/Administrative Time (to be included in overall pricing of the engagement):

o Selection, interviewing and coach‐client matching o Mid‐term and summary report

Coaching Sessions (not to exceed 12 hours): Extensions to the engagement must be approved by JSC’s Coaching Program Manager.

Preferred Coaching Cadre: Coaches should be ICF credentialed or equivalent.

Place of Performance: Coaches need to be able to perform coaching services using video meetings, phone, or in‐person if requested. Depending on the NASA Client’s needs, coaches may be requested to travel to Johnson Space Center, Texas or White Sands Test Facility, Las Cruses, NM.

Period of Performance: 1 year from date of award

Type of Task: Fixed price for coaching hours (includes engagement preparation and program management/administrative time); Time & Materials for travel and assessments. Task is available for use across Johnson Space Center and White Sands Test Facility. Period of performance for an individual coach not to exceed one year without the express permission of the JSC’s Coaching Program Manager.

Frequency of coaching sessions will be determined between the client and the coach.

Deliverables: A summary report of progress on the NASA Client is required within ten days at the mid‐ way point of the coaching task and upon completion of the task. The mid‐term summary report shall only include stated coaching objectives and progress towards those objectives. The final summary report shall include any pertinent, but not confidential, information that would help the NASA Client and other relevant parties including HR Business Partner, Client’s home organization’s management or JSC’s

Coaching Program Manager support the Client’s continued development upon completion of the coaching engagement. Both reports will be sent to JSC’s Coaching Program Manager. JSC’s Coaching

Program Manager will also be provided access and ability to download JSC specific client reports thru the vendors data base.

May 23, 2023