S02 - 36C26224Q1780.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

691-24-2-1260-0016

36C26224Q1780 08-27-2024

Alvizar, Edgar 562-766-2244 09-10-2024

08:00 PDT

36C262 Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

X 100

X

541519

150 Employees

N/A

X

36C691

Department of Veterans Affairs VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd.

Los Angeles CA 90073

36C262

Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

Department of Veterans Affairs Financial Services Center

See CONTINUATION Page

SOLICITATION FOR PURCHASE OF REAL TIME LOCATION SYSTEM

(RTLS)

THIS IS A SUPPLY ORDER, FIRM FIXED PRICE, SDVOSB SET-ASIDE

ALL QUOTES MUST BE SUBMITTED TO EDGAR.ALVIZAR@VA.GOV

PLEASE SEE INSTRUCTIONS TO OFFEROR

Offerors are required to read ADDENDUM to FAR 52.212-1 included in this solicitation (see attachment)

See CONTINUATION Page

691 3640160 1260 825500 2580 SPP0QP1A1

X x 01

ALVIZAR, EDGAR

VA-VHA-RPOW-2024-0107

36C26224Q1780

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 STATEMENT OF WORK

B.3 SALIENT CHARACTERISTICS FOR REQUIRED SUPPLY ITEMS

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

B.5 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

C.2 52.217-6 OPTION FOR INCREASED QUANTITY (MAR 1989)

C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.4 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.5 VAAR 852.219-76 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SUPPLIES AND PRODUCTS (JAN 2023)

(DEVIATION)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.7 VAAR 852.247-71 DELIVERY LOCATION (OCT 2018)

C.8 VAAR 852.247-73 PACKING FOR DOMESTIC SHIPMENT (OCT 2018)

C.9 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.10 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.3 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)

E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.8 52.211-6 BRAND NAME OR EQUAL (AUG 1999)

E.9 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.10 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAY 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C262

Department of Veterans Affairs

Network Contracting Office 22

4811 Airport Plaza Drive

Suite 600

Long Beach CA 90815

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[X] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] LINE ITEMS from 0001 to 0006 and from 1001 to 1003 – Upon delivery and acceptance of supplies. Must submit electronic invoice.

LINE ITEM 2001 - Upon full implementation, validation, and configuration of hardware and software. Must submit electronic invoice.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

a. In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with OB10 e-Invoicing network, for submissions of all electronic invoices to VA. OB10 electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with OB10 by submitting an email to VA.Registration@ob10.com or calling 1- 877-752-0900 option 2 for Enrollment.

b. For assistance setting up e-Invoice, the below information is provided:

a. OB10 e-Invoice Setup Information: 1-877-489-6135

b. OB10 e-Invoice email: VA.Registration@ob10.com

<http://VA.Registration@ob10.com/>

c. FSC e-Invoice Contact Information: 1-877-353-9791

d. FSC e-invoice email: vafsccshd@va.gov <http://va.gov/

c. FACSIMILE, E-MAIL, AND SCANNED DOCUMENTS ARE NOT ACCEPTABLE FORMS

OF SUBMISSION FOR PAYMENT REQUESTS.

d. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

e. For questions regarding invoice receipt or payment, please call VAFSC directly at 1-877- 353-9791 or email vafsccshd@va.gov.

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 STATEMENT OF WORK

SCOPE:

WLA VA Medical Center is looking for services for the implantation of RTLS/RFID Asset Tracking solutions to support the needs of VA Greater Los Angeles Healthcare System (VAGLAHS). The contractor shall provide additional RTLS hardware, software, documentation, and services to authorized users in VHA to be able operate and maintain functional RTLS for Asset Tracking. Services include installation, end user acceptance testing, warranty services, engineering, and professional services. The scope of this order shall include completion of implementation of already started and expansion of current inactive system at VAGLAHS.

Facility implementation shall be limited to WLA building 500.

PARTICIPATING FACILITY:

Task for this requirement shall be performed in the VA facilities below for hardware installation. Project management task shall be performed remotely.

VA Greater Los Angeles Healthcare System

11301 Wilshire Blvd

Los Angeles, CA 90073

GENERAL REQUIREMENT:

The Contractor shall provide all necessary labor, materials, supplies, parts, batteries, software (needed for the general operation of the system), tools, equipment, testing equipment, travel, transportation expenses and other related costs to provide the completion of implementation of the current inactive system at VA Greater Los Angeles in Building 500.

Contractor will provide the additional necessary hardware that will work with the currently installed RTLS equipment in Building 500 and update any necessary outdated hardware to enable functional asset tracking. Any parts before being replaced must be approved by Biomedical Engineering.

Throughout this process the vendor will ensure communication with Biomedical Engineering. This will include but not limited to working with the Biomedical Engineering to schedule the installation, confirm installation is complete and have it inspected and provide proper documentation of installation in a timely manner when requested.

The period of performance will be 12 months from date of award.

RTLS DESIGN:

The Contractor shall ensure all applications synchronize with internal VA site time standard. The synchronization of time on this network is critical to every aspect of managing, securing, planning, and debugging as it identifies when an event occurred.

The Contractor shall utilize the existing Wi-Fi infrastructure at each facility, where possible, to meet standards of location accuracy or shall implement clinical grade location hardware where requirements cannot be met using WiFi. If the contractor determines that requirements cannot be met without supplemental capabilities where Wi-Fi is not available or insufficient to achieve the resolution objectives of the applications, the Contractor shall notify the Government at the conclusion of the site visit prior to submitting a response to a contract, when known existing Wi-Fi infrastructure at each facility is not available or is insufficient and shall propose a solution as part of its proposal.

The Contractor shall ensure there is a valid and updated Hardware Deployment Design Document (HDDD) for the facility throughout the implementation period. The Contractor shall review the existing HDDD provide a preliminary HDDD with its proposal. The preliminary HDDD shall indicate the planned design for asset tracking at VAGLAHS.

The final HDDD shall include:

1. The preliminary design that included proposed quantity and location of supplemental Wi-Fi infrastructure to include hardware locations and type, as well as a survey of network closets, the availability/need of closets, POE switches for providing power to hardware, hardware, and wiring plan for hardware to achieve the goals of the RTLS applications and room coverage requirements.

2. Changes, corrections and/or updates to the VA-provided maps and Engineering Space Files as noted during the Contractor’s site assessment.

3. Tools and templates that help to define the design (e.g., configuration, components, business rules, etc.) and aid in making design decisions to achieve the goals of the proposed RTLS applications.

RTLS Database Infrastructure: as part of the HDDD, the Contractor shall provide documentation of the server configuration and architecture configured and optimized to meet the needs of the facility. The HDDD shall include a diagram that lays out the server requirements at each location along with expected bandwidth utilization for the WAN links, expected application latency, server specification (including power, BTUs, and network connections). In addition, the Contractor shall specify the number of tags each server will support.

HARDWARE:

The Contractor shall provide all necessary hardware components specified in the HDDD delivered to the applicable site. Hardware components shall include all infrastructure components, tags, and batteries necessary for asset tracking. The Contractor shall coordinate with the COR and site POCs to schedule delivery and secure required written COR concurrence prior to shipping hardware.

The Contractor shall submit to the COR a copy of the signed Facility Receiving Report confirming delivery of components at each site. The Facility Receiving Report shall contain:

1. Confirmation of the order and delivery of the components.

2. Reconciliation (if any) of planned versus actual delivery items. Details shall include location of delivered items, time of delivery, and from whom the Government received them.

INSTALLATION AND CONFIGURATION:

The Contractor shall install all necessary RTLS hardware components delivered to sites.

The Contractor shall coordinate with the COR and site POCs to schedule and complete installation.

The Contractor shall install RTLS supporting hardware and components to blend in (or not be visible) with the general surface treatments of the facility. The Contractor shall install RTLS components to have minimal impact on the business operations of the facility and meet applicable infection control and health and safety requirements such as: The Joint Commission (TJC) and local Infection Control Risk Assessment (ICRA) findings and standards. Hardware installation shall occur during normal business hours. The Contractor shall use containment units for any above the ceiling work in required areas.

When installation of an infrastructure device requires a data connection, the Contractor shall use existing data connections whenever possible. If a new data connection and cabling is required, the Contractor shall provide the cabling and the cabling services. The Contractor and the POC shall coordinate with VA Office of Information and Technology (OIT) regarding the network connections.

Where CenTrak hardware is already installed, the Contractor shall be responsible for identifying and installing any “added” devices, whether they come from VA stocks or are purchased. The Contractor shall evaluate batteries in existing infrastructure devices. If the Contractor determines that batteries need to be changed or added (not new purchases, as any new devices will be accompanied by batteries and warranties) the Contractor shall provide and replace batteries in the existing infrastructure devices. Contractor shall report status of batteries upon completion of evaluation as needed replacements. Further, the Contractor shall provide configuration updates for existing hardware. The Contractor shall determine needed configuration changes during the site assessment at each facility. If the Contractor determines that previously installed hardware is not necessary or requires replacement, the Contractor shall be responsible for removal of existing hardware.

Per hardware design changes or VA reconfiguration requirements, the Contractor shall update rendered maps in the software. Where applicable, naming shall conform to data standards as outlined in the RTLS Asset Tracking Enterprise Data Architecture (EDA) Standards Workbook.

The Contractor shall provide current rendered maps of installed infrastructure device locations (i.e., “as-built drawings”). The Contractor shall work with VA staff to gain access to all rooms and minimize disruption of patient care.

SOFTWARE:

The Contractor shall provide perpetual license for all software needed to support RTLS.

The Contractor shall provide and install all necessary software for each RTLS application as designated by VA.

The software shall be compatible with the existing CenTrak and Infor software currently in use. VA will provide a virtual server platform on which software may reside.

The Contractor shall provide a Software Installation Report; it shall include a list of all software and licenses installed at the site.

USER INTERFACE PROVISIONING AND CONFIGURATION:

The Contractor shall use VA ATO-approved or pilot approved user interfaces per hardware design changes and/or VA reconfiguration requirements. The Contractor shall provide rendered maps that are compatible with Infor LBI application. Naming shall conform to data standards as outlined in the RTLS Asset Tracking Enterprise Data Architecture (EDA) Standards Workbook. The Contractor shall determine configuration changes needed during the facility site visit(s) and include them in the proposal.

Per hardware design changes or VA reconfiguration requirements, the Contractor shall develop, or update rendered maps in Infor software. Where applicable, naming shall conform to data standards as outlined in the RTLS Enterprise Data Architecture (EDA) Standards Workbook.

The Contractor shall provide VA ATO-approved system interfaces, to include AEMS/MERS, Maximo, PIV/SSOI, and Vocera, as well as EHRM as needed. The Contractor shall provide, implement, and test all interfaces provided.

PLANNING AND DEPLOYING ASSET TAGS

The Contractor shall create and provide a Tagging and Commissioning Plan (TCP) for sites to be reviewed and approval by the COR prior to beginning the tagging process. This Plan shall include:

1. Identification of all Assets to be tagged (to include non-expendable equipment, environmental assets, hand hygiene assets, and staff/patient tags).

2. A schedule during normal business hours (not to interrupt business operations) to tag and commission all assets.

3. Guidance and instructions on tag placement (unless provided by the Government).

4. Method for quality control of tag placement and commissioned data.

5. Method for taking corrective actions on misplaced tags, defective tags, assets that cannot be located, incorrect information in the RTLS database, and other errors that can occur during the tagging and commissioning process.

6. Documentation that would allow Government personnel to perform the tagging and commissioning process.

7. CenTrak Certification of all personnel participating in the tagging of equipment at sites currently utilizing CenTrak.

The Contractor shall provide the COR with the TCP within 15 days of receiving request from the COR. Upon COR approval of the Tagging and Commissioning Plan, the COR will provide the Contractor with the number of items to be tagged. The Contractor shall execute the TCP and report on tagging and commissioning operations in both a Weekly Tagging Report and in the Monthly Progress Reports to the COR. In the progress reports, the Contractor shall certify that each piece of equipment is correctly placed, that equipment has been tested, and that readings are correct according to manufacturer specification.

SYSTEM ADMINISTRATION:

The Contractor shall provide Database and System Administration services during the implementation and warranty period. The System Administration Services shall include:

1. Perform daily system health checks on servers and databases, including monitoring application logs

2. Provide security compliance and remediation of application related vulnerabilities.

3. Apply Monthly OS security patches provided by VA OIT

4. Troubleshoot connectivity issues.

5. Provide a Dashboard hosted on SharePoint or Power BI platform. Update dashboard weekly to includes status of the systems, reports, hardware battery status, tag battery status, server status, and open tickets.

6. Troubleshoot startup/shutdown server and application issues.

7. Implement software upgrades provided by OEM.

In addition to tasks listed above, the Contractor shall provide the following additional Database and System Maintenance and Administration services during the implementation and warranty period:

1. Provide daily onsite support.

2. Perform all tagging of new equipment and any re-tagging that is necessary.

3. Manage all preventative and corrective maintenance.

4. Manage and replace all hardware and tag batteries as needed.

5. Dispose of batteries in accordance with VA safety standards

6. Maintain a 5% spare battery inventory and a crash kit of spare hardware

7. Provide training to VA staff as needed.

ACCEPTANCE TESTING:

The Contractor shall create and provide an Acceptance Test Plan that complies with the two phases identified below. The Acceptance Test Plan shall define testing methodology consistent with this implementation. The Contractor shall not conduct testing until the COR approves the Acceptance Test Plan.

PHASE 1 - PERFORMANCE TESTING:

The Contractor shall perform testing on the system and/or system enhancements to certify Proof of Performance to include Clinical Grade Location Accuracy of 100%. Active tags in non-clinical grade location areas shall accurately report as defined in Section 6.2.4.2. The Contractor shall test and verify all system functions and specification requirements are met and operational, and no unwanted effects, such as signal distortion or interference with other facility devices are present. The Contractor shall provide VA with a copy of the performance test plan methodology with test results.

If the system does not meet the standards for performance testing, the Contractor will be responsible for remediation, including any hardware, software, or services required to meet system requirements.

PHASE 2 - USER ACCEPTANCE TESTING:

The Contractor shall schedule an acceptance test date and provide VA advanced written notice 30 days prior to the expected date the acceptance test begins. The notification of the acceptance test shall include the expected length (in time) of the test(s). The Contractor shall provide certified/qualified personnel to assist VA with performing this testing. The Contractor shall provide VA with a copy of the acceptance test plan methodology with test results. The government may modify test standards at its discretion. The Contractor shall provide a test environment as needed to enable performance testing and UAT.

The Acceptance Test Report shall provide a rating of location accuracy for each of the locations within scope to the smallest division requested (e.g., bay accuracy – room accuracy – area accuracy – floor accuracy – building accuracy). The report shall be in an MS Excel format and provide the tag ID, location, division, clinical grade or Wi-Fi, and accuracy rating (does or does not meet defined requirements). The overall location accuracies for clinical grade and Wi- Fi areas shall be calculated and displayed in the report. The proposed format of the Acceptance Test Report shall be included in the Acceptance Test Plan.

Following acceptance of the Test Report, the Contractor shall provide the Final Hardware Deployment Design Document (FHDDD). The FHDDD shall include complete hardware configuration, including any remedial hardware provided. This document shall be in the format of a .pdf floor map layout and in an MS Excel spreadsheet format. This document shall include the final quantity and location of hardware identified in the Preliminary Hardware Design Document that was installed to meet the goals of the RTLS applications being deployed at each Facility. The Contractor shall provide the information for each piece of hardware to include the Hardware Type, Hardware Unique Identification Device number, Hardware Serial Number, Building, Floor, and Room number of its installation.

TRAINING:

The Contractor shall identify training requirements, obtain or develop training programs and conduct training for systems, applications and products throughout the life of the contract. The training shall enable VA personnel to operate, maintain, and train new staff on the product or process in the future. The Contractor shall identify and provide training required by end-users, technicians, or any other VA staff for implementation, maintenance and use of deliverables in this contract. The Contractor shall develop and provide a Training Plan and deliver onsite or remote training, workshop, and consulting services. The Contractor shall provide training sessions for each user interface and software used as part of this implementation. The Contractor shall provide certified/qualified personnel who shall then conduct both on-site and remote training sessions for:

1. Technical trainings for asset tracking

2. Inventory management training for asset tracking

3. Non-technical user and administrator training.

The Contractor shall submit a Training Plan for each training for review and approval by the COR. The Training Plan shall include, at a minimum:

1. Training locations, training dates, and training times.

2. Format, method and/or delivery of training (e.g., onsite, web based).

3. Training audience (e.g., technical repair, system user, system administrator).

4. Instructor profile and content information.

The Contractor shall also provide training material and schedules for each training event and complete those events in accordance with the approved Training Plan. The Contractor shall develop or procure training manuals and other training documentation or training aids.

Electronic training tools such as video teleconferencing and computer-based training shall be employed to enhance the effectiveness of training materials and courses. All training materials shall be available to VA staff members for the life of the contract, at no additional cost.

The Contractor shall provide the following at the completion of each Training Event:

1. Facility-specific list of the attendees for each training session.

2. Names of the Contractor staff that conducted the training.

3. Recording of the training session with associated artifacts, to be placed on VISN

SharePoint sites to support individual training on demand.

4. Certification Checklist to be used by supervisors when validating employee skills.

SYSTEM USER TRAINING:

The Contractor shall provide training to all users on system application and use. Initial training shall be on-site. Thereafter, VA shall have unlimited access to web or computer-based training, tailored to VA configuration, at no additional cost. System Administrator to provide training to VA staff as needed. Education curriculum must include, but is not limited to, the following:

1. Operations and set-up

2. Report and query generation

3. User maintenance

4. User troubleshooting

5. User tips

TECHNICAL MAINTENANCE AND REPAIR TRAINING:

The Contractor shall train designated VA staff on technical maintenance and repair. The Contractor shall provide each trained VA staff member with all service tools, service keys and other diagnostic software, technical documentation, and accessories necessary to service the RTLS prior to the warranty expiration.

SYSTEM ADMINISTRATOR TRAINING:

The Contractor shall train designated selected VA staff for the purposes of supporting the application as a system administrator. The Contractor shall provide each trained VA staff member with all application and support tools necessary to configure and use the system. In addition, the system administrator is expected to have the knowledge after training to provide first level application support to VA users.

WARRANTY:

All new RTLS equipment, hardware, and services performed under each contract shall be covered under the manufacturer’s warranty and shall include all parts and labor and technical support for a minimum of one (1) year following acceptance by VA. The warranty shall be included in the system price and not priced separately. The Contractor shall either perform or manage all maintenance during the system warranty period. The Contractor shall oversee all subcontractor support, maintenance, and warranties. Service Maintenance Agreements (SMA) for hardware and software provided under this contract shall be included during the warranty period. At the end of the warranty period, the Contractor shall ensure all equipment is fully functional. The Contractor shall provide Database and System Administration services during the warranty period. The Contractor shall provide a Warranty Status Report, detailing hardware and software status and specifications and warranty end dates, at the start of each warranty period.

During the warranty period, the Contractor shall provide real-time status of devices and ensure that inoperable devices and tags shall not exceed 1% of total infrastructure devices and tags in each site inventory.

The Contractor shall provide battery management services during the warranty period.

This includes monitoring the battery levels, providing batteries, changing batteries, and proper storage and disposal of old batteries for all RTLS hardware covered under the individual task order. The Contractor shall track and provide real-time status of batteries to ensure that on any given day, the 30-day, 90-day and offline Low Battery List (LBL) shall not exceed 2% of total infrastructure devices and tags in each site inventory.

QUALIFICATION:

Personnel performing installation and other services for this requirement must be fully qualified Field Service Engineer (FSE) who has been trained on the specific equipment in accordance with the original manufacturer’s installation, maintenance, and repair procedures.

“Fully qualified” is defined as factory-trained or equivalent and experienced to work on the equipment assigned. The contractor shall provide a narrative that describes its specialized experience providing installation, maintenance on RTLS hardware and software.

HOURS OF WORK:

This is for a full-service contract to include all necessary scheduled service during normal working hours five (5) days per week, Monday thru Friday 7AM-3:30PM unless otherwise stated and approved ahead of time by Biomedical Engineering. This excludes any national holidays.

NATIONAL HOLIDAYS:

New Year’s Day January 01 Martin Luther King’s Birthday Third Monday in January

President’s Day Third Monday in February Memorial Day Last Monday in May

Juneteenth June 19 Independence Day July 04

Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11

Thanksgiving Day Fourth Thursday in November Christmas Day December 25

REPORTING PROCEDURES:

For services to be performed during normal working hours, the Contractor shall report upon arrival to the Biomedical Engineering Department, Bldg 500, Room 0261 and sign-in. In addition to signing-in, the Contractor personnel shall identify him/herself to the COR before proceeding to the job site.

For services to be performed outside normal working hours, the Contractor shall obtain a visitor’s badge from the security guard assigned at the facility entrance prior to signing the after-hours logbook located outside the Biomedical Engineering Department, Bldg 500, and proceeding to Room 0261.

SUBMISSION OF REPORTS:

The Contractor shall provide the COR with Monthly Progress Reports in electronic form in Microsoft (MS) Word, MS PowerPoint, or MS Project formats for this contract. The report shall include detailed instructions/explanations for each required data element to ensure that data is accurate and consistent. These reports shall reflect data as of the last day of the preceding month.

The Monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including a plan and timeframe for resolving the issue. The Contractor shall maintain communication with VA, so issues that arise are quickly identified and visible to both parties to prevent unnecessary escalation of outstanding issues.

The Contractor shall hold a monthly status meeting with the COR and technical Point of Contacts (POC), as specified by the COR, to discuss all items identified in the Monthly Progress Reports and other issues as identified by the COR.

The Monthly Progress Reports shall cover all work completed during the reporting period and work planned for the subsequent reporting period. The report shall also identify any problems that arose and a description of how the problems were resolved. If problems have not been completely resolved, the Contractor shall provide an explanation including a plan and timeframe for resolving the issue. The Contractor shall maintain communication with VA, so issues that arise are quickly identified and visible to both parties to prevent unnecessary escalation of outstanding issues.

TECHNICAL KICKOFF MEETING

A technical kickoff meeting shall be held within 10 days after contract award. The Contractor shall coordinate the date, time, and location (can be virtual) with the CO, as the Post- Award Conference Chairperson, the VA lead(s), as the Co-Chairperson, the Contract Specialist (CS), and the COR. The Contractor shall provide a draft agenda to the CO and VA lead(s) at least five calendar days before the meeting. Upon Government approval of a final agenda, the Contractor shall distribute to all meeting attendees.

During the kickoff-meeting, the Contractor shall present, for review and approval by the Government, the details of the intended approach, work plan, and project schedule for each effort via a Microsoft Office PowerPoint presentation.

At the conclusion of the meeting, the Contractor shall update the presentation with a final slide entitled “Summary Report,” which shall include notes on any major issues, agreements, or disagreements discussed during the kickoff meeting and the following statement “As the Post- Award Conference Chairperson, I have reviewed the entirety of this presentation and assert that it is an accurate representation and summary of the discussions held during the Technical Kickoff Meeting for the HMDM DevSecOps Support contract.”

The Contractor shall submit the final updated presentation to the CO for review and signature within three calendar days after the meeting. The Contractor shall also work with the CS, the Government’s designated notetaker, to prepare, finalize, and distribute CS-approved meeting minutes of the kickoff meeting to the CO, COR, and all attendees within three calendar days after the meeting. The Contractor shall obtain concurrence from the CS on the content of the meeting minutes prior to distribution of the document.

B.3 SALIENT CHARACTERISTICS FOR REQUIRED SUPPLY ITEMS

The information identified below is intended to be descriptive, not restrictive and to indicate the quality of the supplies/services that will be satisfactory. It is the responsibility of the offeror to demonstrate to the government that the Offeror can provide the supplies/services that fulfill the required specifications with a Brand Name or an Equal Item.

Hardware and Batteries. Brand Name or Equal.

1. Shall be compatible with existing/on-site POE cable runs for stars and no additional POE cable runs are needed.

2. Shall be compatible with existing/on-site IR devices (e.g. virtual walls and monitors)

3. Shall be compatible with existing/on-site LF devices (e.g. Low Frequency Exciters at exits).

4. Wi-Fi/estimated location via Cisco MSE, estimated location accuracy expectation of plus/minus 10-meter spherical accuracy with 90% confidence, or better.

It is the responsibility of the offeror to demonstrate to the government that the Offeror can provide the supplies/services that fulfill the required specifications with a Brand Name or an Equal Item.

Software (Brand Name or Equal).

1. Shall be compatible with requested Hardware and Batteries, and existing Government owned Hardware.

2. Shall serve as an asset management platform that combines a Location System with enhanced security measures to deliver rapid location and condition updates and interactions between healthcare staff, patients, and equipment.

3. Shall have the ability to receive updates and upgrades from Software Developer to allow for the efficient management of hospital assets and providers.

4. Shall store infrastructure-related maintenance information in a Microsoft Structured Query Language (SQL) Server database on VA premises.

5. Shall be consistent with VA policies and standards, including, but not limited to, VA Handbooks 6102 and 6500; VA Directives 6004, 6513, and 6517; and National Institute of Standards and Technology (NIST) standards, including Federal Information Processing Standards (FIPS).

6. Shall ensure sensitive data is properly protected in compliance with all VA regulations.

It is the responsibility of the offeror to demonstrate to the government that the Offeror can provide the software that fulfill the required specifications with a Brand Name or an Equal Item.

B.4 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

130.00 KT __________________ __________________

STAR KIT (BRAND NAME: PEGASUS)

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITK-103

Brand Name or Equal. Must Meet Salient Characteristics.

3.00 KT __________________ __________________

TIMING CONTROLLER KIT (ORION AND PEGASUS)

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITK-123 H

55.00 KT __________________ __________________

WI-FI MM MONITOR KIT (PEGASUS)

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITDK-318

100.00 KT __________________ __________________

VW MONITOR KIT (PEGASUS)

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITK-323

600.00 PA __________________ __________________

LITHIUM, D-CELL BATTERY (TAD) 10 PACK

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services

PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITAK-356

1,000.00 EA __________________ __________________

WI-FI MM ASSET TAG (LF)

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITAK-356

1.00 EA __________________ __________________

CONNECT CORE

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITS-4802

1.00 YR __________________ __________________

CONNECT PULSE

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITS-4801

1.00 YR __________________ __________________

CISCO SPACES CLOUD INTEGRATION

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

MANUFACTURER PART NUMBER (MPN): ITS-4878

1.00 BD __________________ __________________

PROFESSIONAL SERVICES(PROJECT MANAGEMENT,

ASSESSMENT, DESIGN, INSTALLATION, TAGGING,

ENGINEERING, SYSTEM INTEGRATION, TESTING AND

TRAINING) TRAVEL INCLUDED

PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: 6515 - Medical and Surgical Instruments, Equipment, and Supplies

GRAND TOTAL __________________

B.5 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY

DELIVERY

DATE

ALL

ALL 180 days from Receipt of Award

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2023)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212- 5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of…