S02_36C25725Q0173.pdf

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Journals Subscriptions Federal contract opportunity
Solicitation number
36C25725Q0173
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 17

About this file

This is a solicitation document (36C25725Q0173) for journal subscription services issued by the Department of Veterans Affairs Central Texas Health Care System. The solicitation seeks contractors with established publishing house relationships to provide subscription management services for databases, e-books, e-journals, point-of-care resources, and other online services.

The solicitation is a 100% small business set-aside with a NAICS code of 513120 and size standard of 1000 employees. Offers are due by December 24, 2024, at 10:00 AM CST. The period of performance is January 1, 2025 - December 31, 2025. Key requirements include managing subscriptions for 26 specified journals/resources, handling claims for missing/defective issues, processing refunds, managing address changes, providing monthly information bulletins, and submitting quarterly status reports. The contractor must provide electronic check-in systems and maintain complete transaction records for 5 years. Services will support multiple VA locations including the Olin E. Teague Veterans' Center in Temple, TX, Doris Miller VA Medical Center in Waco, TX, and several VA clinics throughout central Texas. Technical questions are due by December 20, 2024. The evaluation will consider technical capability and price factors using simplified acquisition procedures.

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PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C25725Q0173 12-16-2024

Stephanie Reeves 254-271-7853 12-24-2024

10:00AM CST

36C257

Department Of Veterans Affairs

Network Contracting Office 17

5441 Babcock Road Ste. 302

San Antonio TX 78240

X 100

X

513120

1000 Employees

N/A

36C674

Department of Veterans Affairs

Central Texas VA Medical Center

Attn: Library Services

1901 Veterans Memorial Drive

Temple TX 76504

36C257

Department Of Veterans Affairs

Network Contracting Office 17

San Antonio TX 78240

This is accomplished through the

Tungsten Network located at:

http://www.fsc.va.gov/einvoice.asp

This is mandatory and the sole method for submitting invoices.

(877) 353-9791 (512) 460-5540

See CONTINUATION Page

The contractor shall provide all labor, supplies, materials, equipment, supervision, transportation, and other items, and non-personal services necessary to provide the Journal

Subscription services in accordance with the Statement of Work and the terms and Conditions contained herein.

See CONTINUATION Page

X 1

Shannon Hodgson

Contracting Officer

36C25725Q0173

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 STATEMENT OF WORK (SOW)

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

B.4 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEC 2022)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

C.4 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.5 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

C.6 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2024)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (SEP 2023)

E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.4 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (SEP 2023)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: Name: ____________________________________________

Address: __________________________________________

City/State/Zip: _____________________________________

POC Name: _______________________________________

POC Phone: _______________________________________

POC Email: _______________________________________

SAM UEI: ________________________________________

TIN: _____________________________________________

b. GOVERNMENT: Contracting Officer 36C257

Shannon Hodgson

Shannon.hodgson@va.gov

Department of Veterans Affairs

NCO 17 Contracting Office

Regional Procurement Office West (RPO-W)

San Antonio, TX 78240

Contract Specialist 36C257

Stephanie Reeves stephanie.reeves@va.gov

Department of Veterans Affairs

NCO 17 Contracting Office

Regional Procurement Office West (RPO-W)

1901 Veterans Memorial Drive

Temple, TX 76504

Point of Contact (POC) 36C674

Roger D. Hunceker

Roger.Hunceker@va.gov

Department of Veterans Affairs

VA Central Texas Health Care System

1901 Veterans Memorial Drive

Temple, TX 76504 mailto:Shannon.hodgson@va.gov mailto:stephanie.reeves@va.gov mailto:Roger.Hunceker@va.gov

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or

[] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Annually

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment

Requests.

SEE BLOCK 18a.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 STATEMENT OF WORK (SOW)

STATEMENT OF WORK (SOW) for FY25 Orders Central Texas Health Care System (VA)

Medical Journal Subscriptions Access/Management

BACKGROUND

The VA desires to become more efficient in maintaining their subscriptions from multiple publishers. The Central Texas VA Health Care System Library is seeking Contractors with established relationships with publishing houses to provide basic subscription, required support, and optional specialized electronic access services in support of Veterans’ care. VA has to fulfill requirements for periodicals, database subscriptions, e-book subscriptions, e-journal subscriptions, point of care subscriptions, and further online information resource related services.

1.0 SCOPE OF WORK

The scope of this effort falls in line with VA’s mission, goals, and objectives in support of providing Veterans’ care. Contractors shall be responsible for the management, labor, and equipment necessary to provide subscriptions for databases, e-books, e-journals, point-of-care, and other related online services from multiple publishing houses to Central Texas VA Health

Care System Library. Subscriptions shall include single or multiple addresses for periodicals and related services. Related services include paying publishers, handling claims for non-receipt, cancellations, submission of required reports and other service problems. The Contractors shall provide these services for Central Texas VA health Care System Library.

Title listings provided by Central Texas VA Health Care System Library.

2.0 PERIOD OF PERFORMANCE

The period of performance will be ONE year. Contractor will be given lead time to place and complete the subscription orders to the varied publishers indicated by supplied title list. Period of performance: 01Jan 2025 – 31Dec2025.

3.0 DEFINITIONS

Back Orders: Orders that could not be filled by the supplier when originally placed are kept on file pending availability of the material.

"Bill-Laters": A type of continuation in which a Contractor does not bill a library customer until the publisher has confirmed the price and/or availability of the item(s).

Consignee: The location to which items are shipped.

Contractor: The organization providing subscription services to the Department of Veterans Affairs (VA). For purposes of this solicitation, used interchangeably with Contractors or Offerors.

Database: A subscription service that assembles knowledge-based information from a variety of source types. These types can include any mixture of e-books, e-journals, drug information, patient handouts, news updates, and/or videos in any format or content in any type developed specifically for the database. Cross-searching across all of these sources is usually available.

e-book: A book-length publication in digital form, consisting of text, images, or both, and produced on, published through, and readable on computers or other electronic devices.[1] Sometimes the equivalent of a conventional printed book, e-books can also be born digital. The Oxford Dictionary of English defines the e-book as "an electronic version of a printed book,"[2] but e-books can and do exist without any printed equivalent. e-books are usually read on dedicated hardware devices known as e-Readers or e-book devices. Personal computers and some cell phones can also be used to read e-books.

e-journal: Electronic serials, are scholarly journals or intellectual magazines that can be accessed via electronic transmission. In practice, this means that they are usually published on the Web. They are a specialized form of electronic document, they have the purpose of providing material for academic research and study, and they are formatted approximately like journal articles in traditional printed journals.

Licensing: Terms and conditions required by the owners of proprietary systems, software or intellectual property regarding the terms of its use.

Online Claiming: Computer-to-computer interactive communication to determine the current status of individual subscriptions, to register service complaints, and/or to facilitate communication between Library staff and Contractors.

Periodical: A serial appearing or intended to appear indefinitely at regular or stated intervals, generally more frequently than annually, each issue of which is numbered or dated consecutively and normally contains separate articles, stories or other writings. Serials may be published in any medium or format (including electronic, print, microform, or other non-print media), and may be available through purchase (as with traditional print magazines) or license (as with online journals).

http://en.wikipedia.org/wiki/Ebook#cite_note-0 http://en.wikipedia.org/wiki/Book http://en.wikipedia.org/wiki/Ebook#cite_note-1 http://en.wikipedia.org/wiki/Computer_hardware http://en.wikipedia.org/wiki/Scholarly_journal http://en.wikipedia.org/wiki/Magazines http://en.wikipedia.org/wiki/Electronic_document http://en.wikipedia.org/wiki/Research

Publisher Price: The established publisher's list price for the given subscription period at the time of order acceptance; the price at which a publication is made available to the public. It is established by the publisher and is exclusive of any discount.

Loosely, the price quoted by the publisher’s catalog.

Serial: A publication in any medium issued in successive parts bearing numerical or chronological designations and intended to be continued indefinitely. Serials include periodicals, newspapers, magazines, annuals, yearbooks, journals, memoirs, proceedings, transactions, and numbered monographic series and other serially published works.

Station: A VA Medical Center. Also included under this term are all other VA units which may choose to access the contract, e.g., VA Central Office Library, Independent Outpatient Clinics, etc.

Subscription: The term subscription, as used in this agreement, means a payment for access to or ownership of knowledge-based information, in a time limited or permanent access. It can take the form of access to online databases, e-books, e-journals, print journals, back file e-journals, and other related services. VA determines the subscription period, publisher permitting, and Contractors shall, for print subscription, place, and service it for the life of the subscription plus three months.

4.0 PLACE OF PERFORMANCE

All work shall be performed at the Contractors’ facilities.

5.0 TASKS AND DELIVERABLES

Contractors shall provide all Tasks and Deliverables described. Contractors shall be responsible for providing the number of copies in the media required by the Government POC for each deliverable. Written deliverables shall be submitted in electronic copy using Microsoft Office products.

5.1 BASIC SUBSCRIPTION ORDERS

Contractors shall provide basic subscription services that would include all the tasks necessary to execute and manage orders for new and renewal subscriptions to publications.

These tasks fall into the following four critical areas: (1) Ordering subscriptions; (2) Serving as the fiscal agent with publishers, including making timely prepayments, processing refunds, claims, supplemental and bill-later charges; (3) Ensuring timely and complete delivery of ordered subscriptions; and (4) Providing reports and other administrative support for subscriptions management.

5.1.1 Order and Renewals

Contractors shall provide subscription services for all subscriptions in all media generally available via agents from publishers. Contractors shall supply materials from a wide range of publishers, to include all titles listed in the line items.

5.1.2 Subscription Periods

Subscription period: 01Januray 2025 – 31December 2025

Contractors shall provide administrative and other services for each subscription placed for the life of the subscription (e.g., the publication of the last issue covered by that subscription period).

5.1.3 FTE Numbers

4,773 (Type 1 employees)

5.1.4 FTE by Employee Type

Row Labels Sum of Employee Type

ACUTE CARE NURSING SERVICE (NURSING SERVICE) 237

ADMIN SVCS ENVIRONMENTAL MANAGEMENT SVC (ENVIRONMENT

SANITATION OP)

ADMIN SVCS ENVIRONMENTAL MANAGEMENT SVC (LAUNDRY &

DRYCLEANING OP)

ADMIN SVCS FACILITIES MANAGEMENT (NON-RECURRING MAINT &

REP)

ADMIN SVCS FACILITIES MANAGEMENT (PLANT OPERATIONS &

LEASES)

ADMIN SVCS FACILITIES MANAGEMENT (RECURRING MAINT &

REPAIR)

ADMIN SVCS FACILITIES MANAGEMENT (TRANSPORTATION) 38

ADMIN SVCS FISCAL SERVICE (FINANCE) 29

ALLIED HEALTH SVCS PHARMACY SERVICE (PHARMACY) 171

Anesthesiology Service (ANESTHESIOLOGY) 49

Assistant Director (OFFICE OF DIRECTOR) 21

Assoc Dir Operations (MEDICAL MEDIA PRODUCTION) 4

Assoc Dir Operations (OFFICE OF DIRECTOR) 7

Assoc Dir Patient Care (OFFICE OF DIRECTOR) 8

BLIND REHABILITATION (BLIND REHABILITATION) 18

Chaplain (CHAPLAINS) 14

CLINICAL RESOURCE HUB (CLINICAL RESOURCE HUB) 33

COMMUNITY CARE (CARE COORDINATION MANAGEM) 84

COMMUNITY CARE (NURSING SERVICE) 42

Deputy Director (NURSING SERVICE) 8

Deputy Director (OFFICE OF DIRECTOR) 15

Deputy Director (PHARMACY) 1

Diagnostic Imaging (NUCLEAR MEDICINE) 18

Education & Learning Resources (NURSING SERVICE) 1

Education & Learning Resources (PRIMARY CARE) 17

EDUCATION SERVICE (DIR/CORD VA TR PRG/CON ED) 29

Emergency Medicine (PRIMARY CARE) 23

Environmental Management (ENVIRONMENTAL MGT SVC-EMS) 9

Environmental Management (INTEGRATED PEST MGMT OPR) 2

Environmental Management (LINEN & UNIFORM OPERATION) 16

Facilities Management (BIOMEDICAL ENGR) 18

Sum of Employee Type

Facilities Management (GROUNDS MAINTENANCE) 11

Facilities Management (INTERIOR DESIGN OPERATION) 1

Facilities Management (MAINTENANCE AND REPAIR) 11

Facilities Management (OFC OF CHF ENGR SERVICE) 13

Facilities Management (PROJ MGMT ENG) 17

GENERAL MEDICAL RESEARCH (INVESTIGATOR SALARIES) 2

GENERAL MEDICAL RESEARCH (OFFICE OF CHIEF OF STAFF) 8

GERIATRICS - EXTENDED CARE SV LINE (GERIATRICS&EXTENDED

CARE)

Health Administration (TELECOMM ACTIVITIES) 5

HEALTH ADMINISTRATION SERVICE (CARE COORDINATION

MANAGEM)

HEALTH ADMINISTRATION SERVICE (HEALTH ADM SVC) 75

HEALTH ADMINISTRATION SERVICE (WARD ADMINISTRATION SECT) 32

LOGISTICS MANAGEMENT SERVICE (LOGISTICS) 93

MENTAL HEALTH 16

MENTAL HEALTH (DOMICILIARY CARE) 3

MENTAL HEALTH (PSYCHIATRY SERVICE) 152

MENTAL HEALTH (PSYCHOLOGY) 187

MNTL ILNS RES ED - CLNICL CTR(MIRECC) (PSYCHOLOGY) 29

NURSING AMBULATORY CARE (NURSING SERVICE) 304

NURSING MENTAL HEALTH (NURSING SERVICE) 186

Nursing Operations (NURSING SERVICE) 14

NURSING G - EC (NURSING SERVICE) 258

NUTRITION - FOOD SERVICES (NUTRITION & FOOD SERVICES) 173

Occupational Medicine (PRIMARY CARE) 23

OFFICE OF DIRECTOR (OFFICE OF DIRECTOR) 21

OFFICE OF QUALITY SAFETY AND VALUE (QUAL ASSUR & CASE MIX

ACT)

OFFICE OF THE NURSE EXECUTIVE (NURSING SERVICE) 232

PATIENT CARE CENTER/PERIOPERATIVE (NURSING SERVICE) 101

PATIENT CARE SVCS AMBULATORY CARE (PRIMARY CARE) 114

PATIENT CARE SVCS CHIEF OF STAFF (FAC SAFE OH/FIRE PROT

ENG)

PATIENT CARE SVCS CHIEF OF STAFF (OFFICE OF CHIEF OF STAFF) 22

PATIENT CARE SVCS CHIEF OF STAFF (PRIMARY CARE) 5

PATIENT CARE SVCS DENTAL SERVICE (DENTAL) 71

PATIENT CARE SVCS PATHOLOGY - LAB MED SVC (PATHOLOGY &

LAB MED SVC)

Sum of Employee Type

PATIENT CARE SVCS PHYS MED - REHAB SVC (PHYSICAL MED &

REHAB SVC)

PATIENT CARE SVCS PRIMARY CARE (PHYSICAL MED & REHAB SVC) 44

PATIENT CARE SVCS PRIMARY CARE (PRIMARY CARE) 96

PATIENT CARE SVCS SURGICAL SERVICE (SURGICAL SERVICE) 129

POLICE SERVICE (POLICE SERVICE) 71

Primary Care (CARE COORDIN/HOME TELEHLT) 20

Primary Care (CLINICAL RESOURCE HUB) 1

PROSTHETICS SERVICE (PROSTHETIC ACTIVITY) 33

RADIOLOGY SERVICE (DIAGNOSTIC RADIOLOGY) 94

Safety and Emergency Mgmt (FAC SAFE OH/FIRE PROT ENG) 12

SOCIAL WORK SERVICE (SOCIAL WORK SERVICE) 187

SPECIALTY CARE (MEDICAL SERVICE) 225

SPECIALTY CARE (NEUROLOGY) 3

SPECIALTY CARE (PRIMARY CARE) 5

STERILE PROCESSING SERVICES (SPS) (SUPPLY PROC & DISTR

SECT)

Surgical Care (AUDIOLOGY & SPEECH PATH) 17

Surgical Care (OPTOMETRIC) 13

Surgical Care (PODIATRIC) 6

VETERANS CANTEEN SERVICE (VETERANS CANTEEN SERVICE) 31

Volunteer Support (VOLUNTARY SERVICE) 9

Grand Total 4766

5.1.5 Bed Count of Total Number of Inpatient Beds for Facility

DOM – 127

RISE – 30

SMILE – 22

B RHAB – 11

Acute Psych – 40

Transitional – 9

CLC – 100

CLC W – 94

Internal Medicine – 60

Surgery and ICU – 16

*Total: 509 Operational Beds

5.1.6 Single or Multi Site Locations (CTX Campus)

*Main Locations

Olin E. Teague Veterans' Center 1901 Veterans Memorial Drive Temple, TX 76504-7451

Doris Miller Department of Veterans Affairs Medical Center 4800 Memorial Drive Waco, TX 76711-1329

*Health Clinic Locations

Austin VA Clinic 7901 Metropolis Drive Austin, TX 78744-3111

Brownwood VA Clinic 2600 Memorial Park Drive Brownwood, TX 76801-5950 Get directions on Google Maps

Bryan VA Clinic 1651 Rock Prairie Road, Suite 100 College Station, TX 77845-8652

Cedar Park VA Clinic 1401 Medical Parkway, Suite 400, Building C Cedar Park, TX 78613-2216

Copperas Cove VA Clinic 336 Town Square, Town Square Plaza Copperas Cove, TX 76522-2800

Killeen VA Clinic 1001 East Veterans Memorial Boulevard, Midtown Mall, Suite 400 Killeen, TX 76541-7292

LaGrange VA Clinic 2 Saint Marks Place LaGrange, TX 78945-1251

Palestine VA Clinic 300 Willow Creek Parkway, Willow Creek Medical Plaza, Suite 100 Palestine, TX 75801-4433

Temple VA Clinic 4501 South General Bruce Drive, Suite 75 Temple, TX 76502-1466

5.1.7 Order Placement

In support of basic order and renewal services, Contractors shall perform the following services and provide products as described below.

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1. Subscription Renewal Lists - At a minimum, Contractors shall be able to provide a renewal list as described below. Contractors may quote other formats which the Station may, at its discretion, choose instead. The list shall be provided in MS Excel format with optional print delivery. The Government POC provides Contractors listings by multiple ship-to addresses by category, i.e., medical, general, administrative; Contractors shall respond to the lists in the same manner. The listings shall be on separate pages for each "Ship to" address, shall alphabetically list all subscription titles ordered or on record for that consignee, and shall contain the following information:

a. Complete "Bill to" and "Ship to" address

b. Contract and purchase order number

c. Title

d. Quantity

e. Subscription Period based on VA Data

f. New, Renewal, Subscription added or Transfer

g. Price

h. Service fee

i. Frequency

j. Bibliographic status of those titles currently under review for renewal

k. All additional titles which may not be due for renewal, but which are on record for a specific consignee

l. Renewal documents: to contain an 80-character capacity local information field or fields for the storing of unique data for each title (e.g., internal fund accounting, subject identification, VA assigned numbers)

m. Listing of any "direct only" titles, or titles which the Contractors cannot supply

n. Listing of "standing order" or "billed as published" titles

o. Documented constraints (i.e., irregular publication, discontinued, volume year or calendar year basis only, publisher will not pro-rate, no refund available,) shall be noted on subscription listing

p. International Standard Serial Number (ISSN) or International Standard Book Number (ISBN)

q. Publisher

5.1.8 Notification Of Ceased Or Discontinued Titles

Contractors shall notify VA Stations of any ceased or discontinued titles within 30 calendar days.

5.1.9 Payment

Contractors shall pay all regular subscription orders in advance to the publishers or in accordance with the publisher’s agreement, prior to submission of first invoice. Upon request, the contractor shall provide proof of payment of any order invoiced. Changes and frequency of publications will not be justification of additional costs.

5.1.10 Administrative Services

Contractors shall provide the following administrative services to support subscription ordering services.

5.1.10.1 Claims For Missing, Defective Or Mutilated Issues

Contractors shall be the contract liaison for all VA Stations in obtaining from the publisher replacement copies of periodicals found to be defective, mutilated, lost in transit, or otherwise missing, provided the loss is reported within sixty business days. Contractors shall notify publishers within one (1) business day of receiving a claim. Contractors shall offer electronic claims services at no additional charge.

Contractors shall, upon request of the Government, demonstrate or make available for review its electronic claims system prior to contract award.

2. Contractors shall provide each Station with the necessary training and written documentation to enable each Station to effectively use the electronic claims system.

3. Contractors shall supply VA all "ship-to" addressees with full-service assistance in claiming missing issues. The claim notice sent from the Contractors to the publisher shall include the following information:

a. Title being claimed

b. Specific issues

c. Date of Contractors’ order to publishers

d. Order period

e. Amount paid

f. Proof of payment

g. Change of address if any

4. Contractors shall handle claims for any subscription until resolved.

5.1.10.2 Refunds For Lost Periodicals, Replacements And Discontinuance Of Publication

In the case where replacement is unavailable and refunds are offered instead, Contractors shall make a refund in full of all amounts paid by the VA Station.

Contractors shall provide refunds or substitute materials from publishers for unexpired portions of subscriptions which discontinue publication during the life of the subscription.

5.1.10.3 Refunds For Cancellations

When a refund has been requested due to timely cancellation (in accordance with the agreed upon cancellation/refund policy of the publisher) of a subscription, Contractors shall provide refunds to the VA Station. Contractors shall provide the Station with the option of receiving a refund or accepting a credit when refunds are due.

5.1.10.4 Duplicate Issues

Contractors shall deal directly with the publisher to correct duplicate issue errors.

5.1.10.5 Bill-To and Ship-To Addresses

Contractors shall support multiple shipping addresses, domestic and foreign, under one billing address. VA Station addresses shall have the capacity for up to five (5) lines, with each line up to 30 characters.

5.1.10.6 Change Of Address

Contractors shall notify the publisher of changes of address within five (5) business days of notification by the consignee.

5.1.10.7 Membership Entitlements

Contractors shall note in the invoice all publications and/or materials received through memberships (e.g., title, frequency, quantity of each publication, and special membership benefits).

5.1.10.8 Sample Copies

Contractors shall request sample copies of periodicals when requested to do so by VA. The Contractors shall also provide pertinent information on new titles.

5.1.10.9 Contractor Representative

Contractors shall assign a representative by name to provide personalized assistance for each VA Station account. The personal representative shall provide assistance between 8:00 a.m. and 4:30 p.m. via Central time zone.

Contractors shall assign one Project/Program Manager to work directly with the VA COR regarding all accounts. The Project/Program Manager shall participate in quarterly status meetings where outstanding or unresolved issues will be addressed.

5.1.10.10 Toll-Free Telephone Number

Contractors shall provide a toll-free telephone line for Stations to utilize in contacting their Contractors representative between 8:00 a.m. and 4:30 p.m. in the Central time zones. Contractors shall respond to the CO and/or Government POC messages within 24 hours or the next business day.

5.1.10.11 Information Bulletins

Contractors shall provide monthly email information bulletins updating the latest known information on various publication titles, to minimally include:

4. Ceased publications

5. Suspended publications

6. Publication delays

7. Publishing frequency changes

8. Title changes

9. Title mergers or absorptions

10. Title splits

5.1.10.12 Other Communication With VA Stations

Contractors shall email all administrative information not covered in information bulletins (excluding claims) to the Government POC and CO.

5.1.10.13 Library Management Reports

Minimum Required Reports - At a minimum, Contractors shall provide the following reports at no additional charge:

a. Claims List: Contractors shall provide to the station a monthly listing of all outstanding claims and any responses received from the publishers. The report shall be cumulative, by title, for all unresolved claims.

b. Subscription Status Information: Contractors shall notify the station in writing of any irregularity or change in subscription status, such as: “bill-later,” non-cancelable, slow, irregular, discontinued, order direct, standing order, split title, not due for renewal at this time, period restricted, establishing contact with publisher, temporarily suspended publication, foreign title, estimated price, and price increases since last billing published price on a monthly basis.

c. Consolidated Reports - Individual station(s) will monitor local deliverables;

however, a degree of centralized monitoring will be performed by the Government POC. The Contractors shall provide the following annual cumulative (for all contract users) reports to the Government POC.

▪ Contractors shall maintain complete records of all bibliographic and financial transactions of each Station for up to five (5) years or the life of the contract. The Contractors shall provide to VA immediate access to these records on demand. If required by VA, the Contractors shall provide copies of these documents at no additional cost. The Contractors shall retain the original records on-site.

▪ Quarterly Status Reports – Contractors shall prepare and submit Quarterly Status Reports to the Government POC at least five (5) business days prior to Quarterly Status Meetings, as scheduled, during which the report will be reviewed. These reports shall include descriptions of problems or problem areas identified, and how they were addressed, and an explanation of how the results were "globalized" to all VA locations; actions taken by the Contractors to improve publisher response to claims; programs developed to reduce costs to VA.

• Additional Reports – Contractors shall describe additional available reports, if any, that have not already been included in Paragraph 5.1, Basic Subscription Services. Include data available in electronic format, in addition to Machine Readable Cataloging (MARC) records, and the formats in which the data is available.

5.2 REQUIRED SUPPORT SERVICES

Contractors shall provide support to cover a range of subscription related products and services to the libraries, in addition to basic subscription order and renewal services.

5.2.1 Basic Subscription Services.

Contractors shall offer, and customs may require the following items listed per 5.2.2 at no additional charge.

5.2.2 Journal Check-In

An electronic check-in system shall be made available. The following functions shall be provided:

11. Complete bibliographic information

12. Check-in (new issue receipt)

13. Routing (journal issue and table of contents)

14. Claiming

15. Binding

16. Fund control (purchase/budget information)

17. Holdings records

18. Machine Readable Cataloging (MARC) records, Z39.50 compliant

19. Reports

20. Alphabetical journal list

21. Journal list by Contractor

22. Journal holdings

23. Periodicals receipt for specified date range

24. Prediction pattern

6.0 GENERAL REQUIREMENTS

6.1 Method And Distribution Of Deliverables

Contractors shall deliver documentation in electronic format, unless otherwise directed by the Government POC. Acceptable electronic media include MS Word, MS Excel, and Adobe Postscript Data Format (PDF).

ACRONYMS

Acronym Definition

C&A Certification and Accreditation

CO Contracting Officer

DCII Defense Central Investigations Index

DISCO Defense Industrial Security Clearance Organization

FAR Federal Acquisition Regulation

FFP Firm-Fixed Price

FY Fiscal Year

ISSN International Standard Serial Number

ISBN International Standard Book Number

LNO Library Network Office

MARC Machine Readable Cataloging

PO Purchase Order

SOW Statement of Work

VA Department of Veterans Affairs

7.0 SCHEDULE FOR DELIVERABLES

Note: Deliverables with due dates falling on a weekend or holiday shall be submitted the following Government workday after the weekend or holiday.

Task ID Deliverable Description Due Date

5.1 a Renewal Lists

Sept 15

5.1 a Place renewal orders in an electronic format with the publishers

10 calendar days after receipt of confirmation list or authorization to order

5.1 a

In the case of ordering/delivery problems with subscriptions, the shall notify the Station CO and resolve in an expeditious manner.

Within five (5) business days of the problem

5.1 c Quarterly Status Reports Last day of every Government Quarter

5.1 f Additional Reports Upon request

5.1 g Required Reports Upon request

5.1.2 Provide administrative and other services for each subscription placed

The life of the subscription

5.1.4

Provide listing of titles billed versus those not yet billed.

Contractors shall provide notification of “bill-laters” and associated price

Include on all quotes

5.1.7 Contractors shall notify VA Stations of any ceased or discontinued titles

Within 30 days of the end date

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1.00 YR __________________ __________________

Journal subscription: Title: Federal Times - Title #: 332208032

Online ISSN: 1943-5789

Issues per YR: 7

Contract Period: Base POP Begin: 01-01-2025

POP End: 12-31-2025

PRINCIPAL NAICS CODE: 513120 - Periodical Publishers PRODUCT/SERVICE CODE: 7630 - Newspapers and Periodicals

Journal subscription: Title: Food Technology - Title #: 346693054

Print ISSN: 0015-6639

Issues per YR: 12 (Quantity: 1 Print Copy)

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Police - Title #: 704275254 Print ISSN:

0893-8989

Issues per YR: 12 (Quantity: 1 Print Copy)

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Police Factbook- Comes w/Police Title #:

704398536 Print ISSN: None

Issues per YR: 1 (Quantity: 1 Print Copy)

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Rehab in Review - Title #: 760094615

Print ISSN: 1081-1303

Issues per YR: 12, (PDF Only/Digital Download), (Quantity: 1 Print Copy)

Journal subscription: Title: Age and Ageing - Title #: 023511090

Online ISSN: 1468-2834

Issues per YR: 12

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: American Journal of Bioethics Pack - Title

#: 043250281 Online ISSN: 1536-0075

Issues per YR: 20

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: AJOB Empirical Bioethics - Title #:

029721004 Online ISSN: 2329-4523

Issues per YR: 4 (Included with American Journal of Bioethics Pack - Title #: 043250281)

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: AJR: American Journal of Roentgenology

- Title #: 029721131 Online ISSN: 1546-3141

Issues per YR: 12

Journal subscription: Title: American Journal of Clinical Pathology -

Incls Pathology Patterns Reviews - Title #: Online ISSN: 1943-7722

Issues per YR: 12

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Clinical Infectious Diseases - incls

Supplements - Title #: 213563216 Online ISSN: 1537-6591

Issues per YR: 24

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: The Gerontologist - Title #: 368273082

Online ISSN: 1758-5341

Issues per YR: 6

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Journal of Clinical Ethics - Title #:

473763084 Online ISSN: 1945-5879

Issues per YR: 4

Journal subscription: Title: Journal of Clinical Microbiology - Title #:

473821064 Online ISSN: 1098-660X

Issues per YR: 12

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: The Journal of Nursing Education - Title

#: 489890042 Online ISSN: 1938-2421

Issues per YR: 12

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Journal of Personality Disorders - Title #:

491208230 Online ISSN: 1943-2763

Issues per YR: 6

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Journal of Psychosocial Nursing and mental Health Services - Title #: 493305862 Online ISSN: 1938-2413

Issues per YR: 12

Contract Period: Base

Journal subscription: Title: Journal of Simulation - Title #: 495954380

Online ISSN: 1747-7786

Issues per YR: 6

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Journal of Studies on Alcohol and Drugs -

Title #: 497804665 Online ISSN: 1938-4114

Issues per YR: 6

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Journal of Studies on Alcohol and Drugs supplement - Title #: 497804709 Online ISSN: 1946-5858

Issues per YR: 1 (Included with Journal of Studies on Alcohol and Drugs - Title #: 497804665)

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Journal of Gerontology: Series A - Title #:

500130036 Online ISSN: 1758-535X

Issues per YR: 12

Contract Period: Base

Journal subscription: Title: Medical Letter on Drugs and

Therapeutics - Title #: 560517950 Online ISSN: 1523-2859

Issues per YR: 12

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Occupational Health & Safety - Title #:

650613979 Online ISSN: 0362-4064

Issues per YR: 7

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Ostomy Wound Management: the Journal of Extended Patient Care management - Title #: 666424684 Online

ISSN: 0889-5899

Issues per YR: 12

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

Journal subscription: Title: Pharmacopsychiatry - Title #: 689186666

Online ISSN: 1439-0795

Issues per YR: 6

Journal subscription: Title: Journal Watch - New England Journal

Medicine (NEJM)- Online ISSN: 2329-2881

Issues per YR: 24

Contract Period: Base POP Begin: 01-01-2025 POP End: 12-31-2025

GRAND TOTAL __________________

B.4 DELIVERY SCHEDULE

ITEM

NUMBER SHIPPING INFORMATION QUANTITY

DELIVERY

DATE

0001-

SHIP TO: Central Texas Department of Veteran Affairs 1901 Veterans Memorial Drive ATTN: Library Services Temple, TX 76504

ALL LINs 1/1/2025- 12/31/2025

MARK FOR: Roger Hunceker 254-743-0607 roger.hunceker@va.gov

FOB: DESTINATION

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The

Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered;

and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims

Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the

Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the

Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the

Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by

Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt

Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-

5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting

Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due.

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