RFP - WAYFINDING REQUIREMENT.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C26222R0147 08/19/2022

Danielle L. Carroll 562-766-2240 09-08-2022

10AM PDT

36C262 Department of Veterans Affairs VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd

Los Angeles CA 90073

X 100

X

339950

500 Employees

N/A

36C691

Department of Veterans Affairs VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd

Los Angeles CA 90073

36C262

Department of Veterans Affairs Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

Department of Veterans Affairs Contractor shall bill in arrears to:

Tungsten Network http://www.tungsten-network.com

1-877-489-6135

See CONTINUATION Page

Wayfinding Signage with Ancillary Services for the VA Greater Los Angeles Healthcare System (VAGLAHS)

See subsequent pages for details.

$0.00 See CONTINUATION Page x 1

Danielle L. Carroll

36C26222R0147

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE SCHEDULE

B.3 STATEMENT OF WORK

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2021)

C.2 52.216-18 ORDERING (AUG 2020)

C.3 52.216-19 ORDER LIMITATIONS (OCT 1995)

C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995)

C.5 52.216-32 TASK-ORDER AND DELIVERY-ORDER OMBUDSMAN (SEP 2019)

C.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.9 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA

ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

C.10 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND

COMPLIANCE (JUL 2018)

C.11 VAAR 852.219-77 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (SEP 2021)

(DEVIATION)

C.12 VAAR 852.228-71 INDEMNIFICATION AND INSURANCE (MAR 2018)

C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2022)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 PRICE WORKSHEET

D.2 WAGE DETERMINATION FOR LOS ANGELES COUNTY (SEE ATTACHED)

D.3 ATTACHMENT 1 – VA INTERIOR SIGNAGE PACKAGE

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2021)

E.2 ADDENDUM TO FAR 52.212-1 PROPOSAL SUBMISSION INSTRUCTIONS

E.3 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)

E.4 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.5 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.6 52.216-1 TYPE OF CONTRACT (APR 1984)

E.7 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.8 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL

ITEMS (MAR 2020)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Department of Veterans Affairs, Network Contracting Office -22 Danielle Carroll, Contract Specialist 4811 Airport Plaza Drive Suite 600, Long Beach, CA 90815 Telephone number: 562-766-2240 Email: Danielle.carroll4@va.gov

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-34, Payment by Electronic Funds Transfer— System for Award Management, [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center for payment processing. If you have any questions about the e-invoicing program or Tungsten, please contact the FSC at the phone number or email address listed below:

• Tungsten e-Invoice Setup Information: 1-877-489-6135

• Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

• FSC e-Invoice Contact Information: 1-877-353-9791

• FSC e-Invoice email: vafsccshd@va.gov

5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

mailto:VA.Registration@Tungsten-Network.com mailto:vafsccshd@va.gov

B.2 PRICE SCHEDULE

This is an indefinite delivery, indefinite quantity, (IDIQ) fixed-price contract. Prices in this schedule represent an all-inclusive rate.

The guaranteed minimum amount for this contract is $1,000.00. The maximum aggregate value of the orders that can be placed under this contract is $3,000,000.00. The Government does not guarantee that it will place any orders under this contract in excess of the guaranteed minimum amount.

The previous option year pricing will apply to any extension pursuant to FAR 52.217-8

CONTRACT YEAR ONE (1) – SEPTEMBER 15, 2022 –

AUGUST 31, 2023

ITEM

NUMBER DESCRIPTION OF SUPPLIES/SERVICES UNIT UNIT PRICE

1001 3" x 9" Framed ADA Room ID EA

1002 9" x 9" Framed ADA Room ID;

Primary

EA

1003 9" x 6" Framed ADA Room ID;

Secondary

1004 12" x 9" Framed ADA Restroom

1005 12" Circle/Triangle Restroom Door ID

1006 9" x 6" Framed ADA Care Tab Room ID

1007 9" x 9" Secure Spec ADA Room

ID

1008 9" x 9" Framed Baby Changing Station

1009 9" x 9" Right Angle w/Header - Restroom

1010 20" x 37-43" ELEVATOR Lobby Directional with Insert

1011 18" x 18" Framed Medium Modular 1 Pocket Directional

1012 12" x 9" Framed Small Modular 1 Pocket Directional

1013 9" x 9" Framed Small Permanent Directional

1014 9" x 12" Double Faced Right Angle w/ Header

1015 18" x 40" Ceiling mount Overhead

1016 9" x 72" Wall Mount Overhead

1017 42" x 18" Elevator Panel

1018 16" x 16" Floor ID

1019 28" x 18" Framed Header & Pockets with Listings

1020 30" x 24" Framed Header & Full Color Plan

1021 96" x 96" Wall Mural

1022 4" x 1/4" Cut Out Satin Aluminum Letters

1023 9" x 9" Right Angle - Fire Extinguisher

1024 9" x 9" Framed - Fire Door

1025 6" x 9" Framed - Pull Box

1026 9" x 9" Framed Regulatory Graphics

1027 30" x 30" Double Post and Panel - Lot/Bldg. ID

1028 18" x 18" Single Pole

1029 24" x 24" x 2" Wall Mount

1030 21" x 144" Illuminated Wall Mount

1031 24" x 72" Exterior Replacement Panel

1032 60" x 72" Exterior Replacement

1033 108" x 72" Exterior Replacement

CONTRACT YEAR TWO (2) – SEPTEMBER 1, 2023 – AUGUST

31, 2024

ITEM

NUMBER DESCRIPTION OF SUPPLIES/SERVICES UNIT UNIT PRICE

2001 3" x 9" Framed ADA Room ID EA

2002 9" x 9" Framed ADA Room ID;

2003 9" x 6" Framed ADA Room ID;

2004 12" x 9" Framed ADA Restroom

2005 12" Circle/Triangle Restroom

2006 9" x 6" Framed ADA Care Tab

2007 9" x 9" Secure Spec ADA Room

2008 9" x 9" Framed Baby Changing

2009 9" x 9" Right Angle w/Header -

2010 20" x 37-43" ELEVATOR Lobby

2011 18" x 18" Framed Medium

2012 12" x 9" Framed Small Modular 1

2013 9" x 9" Framed Small Permanent

2014 9" x 12" Double Faced Right

2015 18" x 40" Ceiling mount Overhead

2016 9" x 72" Wall Mount Overhead

2017 42" x 18" Elevator Panel

2018 16" x 16" Floor ID

2019 28" x 18" Framed Header &

2020 30" x 24" Framed Header & Full

2021 96" x 96" Wall Mural

2022 4" x 1/4" Cut Out Satin Aluminum

2023 9" x 9" Right Angle - Fire

2024 9" x 9" Framed - Fire Door

2025 6" x 9" Framed - Pull Box

2026 9" x 9" Framed Regulatory

2027 30" x 30" Double Post and Panel -

2028 18" x 18" Single Pole

2029 24" x 24" x 2" Wall Mount

2030 21" x 144" Illuminated Wall

2031 24" x 72" Exterior Replacement

2032 60" x 72" Exterior Replacement

2033 108" x 72" Exterior Replacement

CONTRACT YEAR THREE (3) – SEPTEMBER 1, 2024 –

AUGUST 31, 2025

ITEM

NUMBER DESCRIPTION OF SUPPLIES/SERVICES UNIT UNIT PRICE

3001 3" x 9" Framed ADA Room ID EA

3002 9" x 9" Framed ADA Room ID;

3003 9" x 6" Framed ADA Room ID;

3004 12" x 9" Framed ADA Restroom

3005 12" Circle/Triangle Restroom

3006 9" x 6" Framed ADA Care Tab

3007 9" x 9" Secure Spec ADA Room

3008 9" x 9" Framed Baby Changing

3009 9" x 9" Right Angle w/Header -

3010 20" x 37-43" ELEVATOR Lobby

3011 18" x 18" Framed Medium

3012 12" x 9" Framed Small Modular 1

3013 9" x 9" Framed Small Permanent

3014 9" x 12" Double Faced Right

3015 18" x 40" Ceiling mount Overhead

3016 9" x 72" Wall Mount Overhead

3017 42" x 18" Elevator Panel

3018 16" x 16" Floor ID

3019 28" x 18" Framed Header &

3020 30" x 24" Framed Header & Full

3021 96" x 96" Wall Mural

3022 4" x 1/4" Cut Out Satin Aluminum

3023 9" x 9" Right Angle - Fire

3024 9" x 9" Framed - Fire Door

3025 6" x 9" Framed - Pull Box

3026 9" x 9" Framed Regulatory

3027 30" x 30" Double Post and Panel -

3028 18" x 18" Single Pole

3029 24" x 24" x 2" Wall Mount

3030 21" x 144" Illuminated Wall

3031 24" x 72" Exterior Replacement

3032 60" x 72" Exterior Replacement

3033 108" x 72" Exterior Replacement

CONTRACT YEAR FOUR (4) – SEPTEMBER 1, 2025 –

AUGUST 31, 2026

ITEM

NUMBER DESCRIPTION OF SUPPLIES/SERVICES UNIT UNIT PRICE

4001 3" x 9" Framed ADA Room ID EA

4002 9" x 9" Framed ADA Room ID;

4003 9" x 6" Framed ADA Room ID;

4004 12" x 9" Framed ADA Restroom

4005 12" Circle/Triangle Restroom

4006 9" x 6" Framed ADA Care Tab

4007 9" x 9" Secure Spec ADA Room

4008 9" x 9" Framed Baby Changing

4009 9" x 9" Right Angle w/Header -

4010 20" x 37-43" ELEVATOR Lobby

4011 18" x 18" Framed Medium

4012 12" x 9" Framed Small Modular 1

4013 9" x 9" Framed Small Permanent

4014 9" x 12" Double Faced Right

4015 18" x 40" Ceiling mount Overhead

4016 9" x 72" Wall Mount Overhead

4017 42" x 18" Elevator Panel

4018 16" x 16" Floor ID

4019 28" x 18" Framed Header &

4020 30" x 24" Framed Header & Full

4021 96" x 96" Wall Mural

4022 4" x 1/4" Cut Out Satin Aluminum

4023 9" x 9" Right Angle - Fire

4024 9" x 9" Framed - Fire Door

4025 6" x 9" Framed - Pull Box

4026 9" x 9" Framed Regulatory

4027 30" x 30" Double Post and Panel -

4028 18" x 18" Single Pole

4029 24" x 24" x 2" Wall Mount

4030 21" x 144" Illuminated Wall

4031 24" x 72" Exterior Replacement

4032 60" x 72" Exterior Replacement

4033 108" x 72" Exterior Replacement

CONTRACT YEAR FIVE (5) – SEPTEMBER 1, 2026 – AUGUST

31, 2027

ITEM

NUMBER DESCRIPTION OF SUPPLIES/SERVICES UNIT UNIT PRICE

5001 3" x 9" Framed ADA Room ID EA

5002 9" x 9" Framed ADA Room ID;

5003 9" x 6" Framed ADA Room ID;

5004 12" x 9" Framed ADA Restroom

5005 12" Circle/Triangle Restroom

5006 9" x 6" Framed ADA Care Tab

5007 9" x 9" Secure Spec ADA Room

5008 9" x 9" Framed Baby Changing

5009 9" x 9" Right Angle w/Header -

5010 20" x 37-43" ELEVATOR Lobby

5011 18" x 18" Framed Medium

5012 12" x 9" Framed Small Modular 1

5013 9" x 9" Framed Small Permanent

5014 9" x 12" Double Faced Right

5015 18" x 40" Ceiling mount Overhead

5016 9" x 72" Wall Mount Overhead

5017 42" x 18" Elevator Panel

5018 16" x 16" Floor ID

5019 28" x 18" Framed Header &

5020 30" x 24" Framed Header & Full

5021 96" x 96" Wall Mural

5022 4" x 1/4" Cut Out Satin Aluminum

5023 9" x 9" Right Angle - Fire

5024 9" x 9" Framed - Fire Door

5025 6" x 9" Framed - Pull Box

5026 9" x 9" Framed Regulatory

5027 30" x 30" Double Post and Panel -

5028 18" x 18" Single Pole

5029 24" x 24" x 2" Wall Mount

5030 21" x 144" Illuminated Wall

5033 24" x 72" Exterior Replacement

5034 60" x 72" Exterior Replacement

5035 108" x 72" Exterior Replacement

B.3 STATEMENT OF WORK

1. GENERAL.

1.1. The Contractor shall provide wayfinding signage for VA Greater Los Angeles Healthcare

System (VAGLAHS), including wayfinding design, sign removal and installation, and sign repair services for the VAGLAHS medical center, Los Angeles Ambulatory Care Center (LACC), Sepulveda Ambulatory Care Center (SACC), and all Community Based Outpatient Clinics (CBOC) assigned to the VAGLAHS.

1.2. Contractor shall provide that meets Americans with Disabilities Act Accessibility Guidelines (ADAAG), US Architectural and Transportation Barriers Compliance Board, International Code Council/American National Standards Institute A117.1- Standard on Accessible and Usable Buildings Facilities, and National Fire Protection Association 101 Life Safety Code, which are made part of this contract and which are incorporated by reference herein.

1.3. All signs manufactured by the Contractor shall meet the guidelines in the VA Signage Design Guide, December 2012, available at https://www.cfm.va.gov/til/signs/Signage01-Intro.pdf and the VA Barrier Free Design Standard, Revised February 2022, available at https://www.cfm.va.gov/til/etc/dsBarrFree.pdf, each of which is made part of this contract and is incorporated herein by reference. Signage sequencing shall follow the VA Signage Design Guide; Dec. 2012, Section 3: Room Renumbering, available at https://www.cfm.va.gov/til/signs/Signage01-Intro.pdf.

1.4. Contractor shall manufacture signage with new materials only. Signage shall not be used or refurbished. Once the task order for signage is issued to the Contractor, Contractor shall not add or substitute any component(s) without prior approval from the COR.

1.5. Contractor shall manufacture signage that is component based, able to be mechanically fastened to the wall if required by the task order, be manufactured in the United States, and meet all standards identified in the task order. Each task order issued by the VA will have details outlining the specific project requirements. The below are general specifications:

1.5.1. Interior Room Identification: Contractor shall program, manufacture, and install new or updates to existing interior room and identification signs. This shall involve programming and sign location plans being prepared including a complete sign message schedule identifying each sign, its message, and its type. Interior Room Identification shall follow the design standard identified in the task order. Room Identification signs must feature an open license application that auto scales the copy to fit each sign approximately for creating new sign inserts in house on any standard computer or printer.

https://www.cfm.va.gov/til/signs/Signage01-Intro.pdf https://www.cfm.va.gov/til/etc/dsBarrFree.pdf

1.5.2. Directional and Wayfinding Signage: Contractor shall program, manufacture, and install new or updates to existing directional and wayfinding signs. These signs shall be designed, manufactured, and installed including a complete sign message schedule identifying each sign, its message, and its type. Sign location plans shall be prepared showing the placement/location of directional signs. A report shall accompany this identifying the general wayfinding theory, themes and plan being implemented.

1.5.3. Life Safety and Regulatory Signage: Contractor shall program, manufacture, and install new or updates to existing life safety and regulatory signs. These signs shall be designed, manufactured, and installed including life safety, code, and regulatory signage. This shall involve programming and sign location plans being prepared for regulatory, code and life safety signs.

1.5.4. Exterior / Site Signage: Contractor shall program, manufacture, and install new or updates to existing exterior signage. This shall include a complete sign message schedule identifying each sign, its message, and its type. Sign location plans shall be prepared showing the placement/location of directional signs. A report shall accompany this identifying the general wayfinding theory, themes and plan being implemented.

1.6. Prior to beginning performance on any issued task order, Contractor shall submit any required text/copy, materials, construction detail, layout and mounting methods for verification and approval by the COR. The Contractor shall complete all work within the time frames specified in the task order. The Contractor shall perform all necessary quality control functions to ensure the work is executed in compliance with the terms of the task order.

2. TASK ORDER PROCEDURES

2.1. The Contracting Officer will issue a Task Order Request for Proposal (RFP) for each project or requirement. The task order RFP shall identify signage required using the Price Schedule in Section B.2. Additionally, the task order RFP will include any services required in performance of the task order such as design, repair, removal, or installation of signage, along with the manufacture of custom-designed signs not included in the Price Schedule.

2.2. The Contractor shall submit price and technical proposals for review by the COR and the Contracting Officer. Once approved, the Contracting Officer will issue the task order to the Contractor.

3. PROJECT TYPES. Task orders may be issued for the following types of projects:

3.1. Contractor shall perform wayfinding design services. Contractor personnel performing wayfinding design services shall have interior designer certification issued by the National Council for Interior Design Qualification (NCIDQ).

3.2. Contractor shall perform sign programming, design, fabrication, removal, and installation, per task order specifications.

3.3. When specified by the task order, Contractor shall provide the graphic design services and manufacture of custom signage, along with temporary signs fabricated with materials such as coroplast, foam & gator board, as well as providing necessary temporary mounting stands as appropriate to application.

4. REQUIRED SERVICES: Each task order issued to the Contractor will provide details on the services required to complete the project in addition to the quantity and type of each sign required.

Contractor shall perform the following services when required by the task order:

4.1. Provide printed to-scale prototype proof sign sheets for each new sign developed. When life size prototype signs are requested, sample sign shall be printed on cardstock or heavier material for temporary mounting purposes.

4.2. Maintenance of an electronic library of established designed signs for repeated use to minimize re-work. For all signage developed, digital images shall be uploaded to the library and be provided to the COR in pdf or another acceptable medium approved by the COR. The Contractor’s library of signs created by this task order shall remain the property of VAGLAHS.

4.3. Contractor shall provide and install dimensional letters/numbers for both for interior and exterior applications.

4.4. Contractor shall provide digital imagery (art) with or with/out graphic text including film for seasonal, temporary, and permanent applications.

4.5. Contractor shall supply cut vinyl lettering/graphics for both interior and exterior applications.

4.6. Preparation of cut-sheets for newly designed signs with all technical fabrication details including:

4.6.1. Overall and detailed dimensions

4.6.2. Fabrication material specifications

4.6.3. Font details: Font style, weight, size, kerning, etc.

4.6.4. Notes referring to appropriate applications or uses

4.6.5. Colored illustrations

4.6.6. Installation instructions

4.7. Fabrication inserts for all supplied insert type signs per sign schedule. Contractor shall provide replacement inserts as requested by the task order. US Postal Service in lieu of delivery is acceptable provided inserts can be received within one-week (7 days) after having received an e-mail request with provided insert-text instructions.

4.8. Maintenance of adequate par-stock of all necessary materials to meet the fabrication requirement for an average of fifty (50) typical room ID signs.

4.9. Removal of existing signs including overhead, wall mounted flags, and flush wall mounted plaques using care to cause little to no damage to walls. No ceiling tiles shall be disrupted.

4.10. Remediation of signs that were incorrectly installed by Contractor, (not having been installed according to signed-off location plans or designs, non-adherence to Architectural Barriers Act Accessibility Standard (ABAAS), Architectural Barriers Act (ABA), Americans with Disabilities Act (ADA) or National Fire Protection Association (NFPA) requirements, or not plumb/level). Contractor shall bear the cost of all required remediation of incorrectly installed signs.

5. SIGN SPECIFICATIONS:

5.1. Contractor shall provide signage that meets the following Interior Signage Standard:

5.1.1. Tactile and Braille Characters raised minimum 0.793 mm (1/32 in). Characters shall be accompanied by Grade 2 Braille where required by ADA.

5.1.2. Character Height: Comply with VA’s ADA design and sign standards in the VA Signage Design Guide, December 2012, available at https://www.cfm.va.gov/til/signs/Signage01- Intro.pdf and the VA Barrier Free Design Standard, Revised February 2022, available at https://www.cfm.va.gov/til/etc/dsBarrFree.pdf.

5.1.3. ADA Required Symbols (Pictograms): Equivalent written description shall be placed directly below symbol, outside of symbol's background field. Border dimensions of symbol background shall be minimum 150 mm (6 in) high.

5.1.4. Finish and Contrast: Signs incorporate various interior finishes / materials of varying depths.

5.1.5. Mounting Location and Height: Room ID Signs - Mount on wall adjacent to the latch side of the door in accordance with the VA Technical Information Library available at https://www.cfm.va.gov/til/signs/Signage09-Interior.pdf and to avoid door swing / protruding objects.

5.1.6. Aluminum frame shall be anodized with a minimum of 75% recycled aluminum content.

5.1.7. Signs shall feature a spring clip loading feature for sign contents.

5.1.8. Signs must mechanically fasten to the wall (no adhesive mounting unless special exception in area exists per task order).

https://www.cfm.va.gov/til/etc/dsBarrFree.pdf https://www.cfm.va.gov/til/signs/Signage09-Interior.pdf

5.2. Contractor shall meet the following subsurface color and graphics guidelines unless otherwise required for ADA compliance:

5.2.1. Aluminum Sign Holder: Satin Silver - .75” Depth with chamfer profile design

5.2.2. Signs shall accept elements of various thicknesses up to a ¼” during in field operation.

5.3. Contractor’s signage in the Behavioral Health areas shall meet the following:

5.3.1. Signs shall not exceed .045” in depth.

5.3.2. Product shall be shatter resistant, pliable, light weight and contain no sharp edges.

5.3.3. Solution shall be compliant with the VA Signage Design guide available at VA Signage Design Guide, with grade 2 clear dome braille and raised characters. Refer to Design Elements on Page 1-1-4 through 1-1-8.

5.3.4. Write-on board and pocket sign options must be available as required.

5.3.5. Background color shall be a wood look to help create a residential model and be integral to the material (surface applied background finish is not acceptable). Formica or other rigid / non-pliable substrates are not acceptable due to patient safety.

5.4. Contractor’s Inpatient Patient Notification Signage shall meet the following:

5.4.1. Patient specific information messages (i.e., Fall Risk, Fluid Restrictions, Wheelchair Required, etc.) shall be printed on a tear and water-resistant card stock substrate.

5.4.2. Patient specific information messages shall be quickly and easily revealed or concealed via a tamper resistant face requiring at least two directions of motion.

5.4.3. Patient specific information messages shall be storable and interchangeable within a sign component which matches the frame finish to maximize the number of available message options.

5.4.4. The sign component which houses the patient specific information messages shall have a containment feature which keeps all housed contents held securely within while also providing a means for simple removal of all contents.

5.4.5. Patient information messages and holders must match other Continuum signs for a cohesive esthetic.

5.5. Contractor’s Exterior Signage shall meet the following:

5.5.1. All aluminum extrusions MUST contain 75% recycled content https://www.cfm.va.gov/til/dManual/dmSignage.pdf https://www.cfm.va.gov/til/dManual/dmSignage.pdf

5.5.2. All pylon signs shall be supported using two interior steel schedule 40 poles direct buried into concrete footing.

5.5.3. Post and Panel minimum sign cabinet depth shall be 3.25”

5.5.4. All illuminated signs shall have routed aluminum faces

5.5.5. All signs shall be component based with changeable faces

5.5.6. All illuminated signs to use GE Tetra Mini LEDS or approved equivalent

5.5.7. Posts shall be 3 ¾” Radius Black Posts w/ Key Slot

5.5.8. Post & Panel Mounting: Direct Burial with above ground concrete pad

5.5.9. Pylon Mounting: Direct Burial w/ schedule 40 steel poles. Brick Base to match w/ Limestone Cap.

5.6. Contractor’s Construction signage shall meet the following:

5.6.1. For Interior Signs

5.6.1.1. Base Interior Signage – Continuum: All sign components shall utilize a component-based sign system with a type II class I extruded aluminum frame composed of clear anodized aluminum with a minimum of 75% recycled content.

Aluminum holder shall have precision mitered corners that are mechanical assembly via concealed fasteners. Aluminum frame profile depth shall be .75” with a subtle radius and chamfer profile design elements for a modern and timeless aesthetic.

Completed frame assembly shall be available in size increments of not more than an ¼” in both length and width to provide unlimited holder dimension options to meet various needs. All extrusion and aluminum components shall be manufactured in the USA. System shall feature a spring clip loading feature or similar for sign contents.

This will allow the system to: a) Readily accept sign parts and design elements of various thicknesses (room numbers, inserts, paper, dry erase, woods, metals, etc.)

while in service after installation without customization to maximize system flexibility b) Feature a push and slide method for insert and component removal requiring no special tools. c) Allow sign inserts and components to be easily removed with no portion of the frame requiring disassembly.

5.6.1.2. Interior Sign Parts to Go in Continuum System: Acrylic parts are composed of a two-ply and three-ply construction, the first ply being 1/16" thick matte finish acrylic, the second ply being 4mm thick closed cell PVC, and the laminate adhesive being a double coated pressure sensitive polypropylene film rated at 56 oz/in minimum adhesion per PSTC-1T. The room number portion to use injected molded ABS characters. Grade II Braille to be produced with high pressure surface beading directly below tactile number 3/16” minimum. Braille translation via Duxbury Braille translator. Wood accents shall be fabricated from multi-layered fire-retardant thermo-plastic sheet with a class A decorative embossed film in the finish specified. Color and graphics shall be subsurface digitally printed direct to substrate with a variable dot pattern, UV Ink containing NO VOCs and LED curing. Painting, screen printing, and laminates shall not be used. Surface color or copy is not acceptable unless required for ADA compliance.

5.6.2. For Behavioral Health Signage:

5.6.2.1. Signs are comprised of a specialized, multi-layered fire-retardant thermoplastic sheet with a Class A decorative film in a wood grain finish. The material shall be designed for use in a healthcare environment and be subject to abuse from impact, dents and stains. The material is very thin (not to exceed .45”), lightweight, pliable and shatter resistant.

5.6.2.2. All corners are fabricated with a consistent radius to prevent sharp edges. Insert pockets are layered carrier material with a sandwiched .02 thick non-glare film for light weight low profile insert signs. All raised/tactile copy is applied to meet ADA and other applicable standards. All braille is grade 2 in clear domes that do not interfere with the visual aesthetic of the carrier finish. Raised Letters and Braille will extend past the base material by 1/32”. All copy and graphic information that is not tactile is applied via silkscreen inks specifically formulated for adhesion to the graphic carrier family of materials and shall be vandal resistant. Any insert graphics are printed via laser toner or pigmented inkjet inks with significant permanence ratings.

Inserts are designed to be easily updated by the client onsite with software specifically developed for the application. All signs are wall-mounted via thin-mil VHB tape and silicone adhesive as required.

5.6.3. For Exterior Signs: Manufactured from extruded aluminum alloy --pre-assembled, precision machined sections—then disassembled and primed with zinc chromate primer followed by electro-static painting using DuPont Emron two-part catalytic polyurethane 1.5—2.0 mils including primer (or approved equivalent). Oven baked for 20 minutes at 300 degrees. All extruded aluminum to have a minimum of 75% recycled content. (ASTM B221, B241, B209) UL listed and approved UL48 posted on sign. Site plans to be digitally produced and printed 3D replications of all necessary structures printed on Scotch cal exterior grade vinyl and laminated to 1/8” clear polycarbonate as back plate. Listings shall be digitally reproduced on vinyl and polycarbonate in a similar fashion. All sign extrusions shall match existing. All pylon signs shall be supported using two interior steel poles direct buried into a concrete footing.

6. INSTALLATION. The contractor shall perform installation services per the issued task order and shall meet the following installation guidelines:

6.1. Protect signage and installation materials and products against damage during field handling and installation. Protect adjacent existing and newly placed construction and finishes as much as possible during installation to limit wall damage.

6.2. Mount signs in proper alignment, level and plumb according to the sign location plan and the dimensions given on elevation and sign location drawings. Where otherwise not dimensioned, signs shall be installed where best suited to provide a consistent appearance throughout the project. When exact position, angle, height, or location is in doubt, the Contractor contact Resident Engineer for clarification. All pylon signs shall be supported using two interior steel schedule 40 poles direct buried into concrete footing.

6.3. The Contractor shall ensure all public utilities are marked prior to any exterior excavation work.

The VA will provide the Contractor an underground utility map with clear data points for all private utilities.

7. BADGES: All Contractor personnel shall wear VA-provided identification (I.D.) badges above the waist at all times while on the VA grounds. Contractor shall coordinate with COR to obtain the VA provided I.D. badges for all personnel performing on the contract. All VA-provided I.D. badges shall be returned upon completion of service. Failure to wear ID badges may result in removal from Federal Property.

8. INSPECTION AND ACCEPTANCE:

8.1. The Contractor shall notify the COR within ten (10) days in advance of the time when the installation shall be completed so an inspection may be scheduled.

8.2. The Contractor shall conduct a joint inspection with the COR once all signage has been installed.

The COR will inspect all phases of delivery and installation and create a detailed punch list. The COR will prepare a list of incomplete or unacceptable items and provide this list to the Contractor for corrective action, if necessary.

9. WORK HOURS:

9.1. The Contractor’s work hours for each project shall be identified in the issued task order and will vary depending on the location of the work. The Contractor may be required to perform services on weekends, nights or holidays per the issued task order.

9.2. In accordance with 5 U.S.C. 6103, Executive Order 11582 and Public Law 94-97 the following national holidays are observed and for the purpose of this contract are defined as “Legal Federal holidays.”

New Year’s Day January 1st Martin Luther King’s Birthday Third Monday in January President’s Day Third Monday in February Memorial Day Last Monday in May Juneteenth June19th Independence Day July 4th Labor Day First Monday in September Columbus Day Second Monday in October

Veteran’s Day November 11th Thanksgiving Day Fourth Thursday in November Christmas Day December 25th

9.3. When a holiday falls on a Sunday, the following Monday will be observed as a National Holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a National Holiday by U.S. Government Agencies. Also included would be any day specifically declared by the President of the United States of America as a National holiday.

10. PERFORMANCE MONITORING:

The COR will monitor Contractor performance for each issued task order to ensure terms and conditions of the task order are met.

11. PROPERTY DAMAGE.

Contractor personnel shall perform services per the terms and conditions of each issued task order in a manner to preclude damage or defacement to patient or Government-owned property, equipment and facilities. The Contractor shall report any damage caused by the Contractor personnel to the COR. The Contractor shall replace items or repair property, equipment or facilities to previous condition, if the Contractor is determined to be at fault for the damage.

12. CONTRACTOR POINT OF CONTACT:

12.1. The Contractor shall designate one (1) employee as the Point of Contact (POC) responsible for administrative matters for this contract. The POC shall have authority to act for Contractor on all matters relating to this contract. An alternate may be designated, but the Contractor shall notify the Contracting Officer and COR in writing those times when the alternate shall act as the POC.

12.2. The Contractor shall provide the name and telephone number of the person designated as Point of Contact and Alternate on the space below:

12.2.1. Point of Contact, Name:

12.2.2. Telephone Number:

12.2.3. Alternate Point of Contact, Name:

12.2.4. Telephone Number:

13. PERSONNEL POLICY: The Contractor has full responsibility for the protection of its personnel furnishing wayfinding signage and services under this contract such as providing Workers' Compensation, professional liability insurance, health examination and social security payments.

Payment for any leave, including sick leave or vacation time is the responsibility of the Contractor.

The Contractor shall follow all existing local, state, federal employment laws relevant to fringe benefits and premium pay for their employees.

14. BACKGROUND SCREENING: In accordance with VHA Directive 0710 Contractor personnel providing services under this contract my require a background screening and, if required, shall receive favorable adjudication from the VA prior to performance of work under the contract. The level of screening required for contractor personnel is Special Agency Check (SAC) or a National Agency Check. This will be determined at the task order level.

15. SMOKING POLICY: Smoking is strictly prohibited on the grounds of any VHA facility. VA facilities are Smoke-Free.

16. PARKING POLICY. Contractor personnel shall park only in designated parking areas. The VA shall not invalidate or make reimbursement for parking violations of contractor’s personnel under any circumstances.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at Federal Acquisition Regulation (FAR) 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by

EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in FAR 32.608-2 in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts;

18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in…