RFI_Chabelley-CampL.docx

General: THIS IS A REQUEST FOR INFORMATION (RFI) ONLY. The Defense Information Systems Agency (DISA) is seeking information for one of its customers that will assist in assessing the commercial availability of a

100 MB,

leased circuit from:

Chabelley AB, Djibouti to Camp Lemonnier, Djibouti

Decimal Degrees (DD) GEO LOC: 11.5191, 43.0664 Degrees Minutes Seconds (DMS): 11° 31' 9.30"N, 43° 3' 59.33"E

Purpose: This RFI is issued solely for information and planning purposes. It does not constitute a Request for Proposal (RFP) or a promise to issue an RFP in the future. This RFI does not commit the Government to a contract for any supply or service whatsoever. Further, DISA is not at this time seeking proposals, and will not accept unsolicited proposals. Responders are advised that the U.S. Government will not pay for any information or administrative cost incurred in response to this RFI. All costs associated with responding to this RFI will be solely at the responding party's expense. All information received in response to this RFI that is marked PROPRIETARY will be handled accordingly. The Government shall not be liable for or suffer any consequential damages for any proprietary information not properly identified. Proprietary information will be safeguarded in accordance with the applicable Government regulations. Responses to the RFI will not be returned. Not responding to this RFI does not preclude participation in any future solicitation, if any is issued. In accordance with FAR 15.201(e), responses to this notice are not offers and cannot be accepted by the U.S. Government to form a binding contract. It is the responsibility of the interested parties to monitor these sites for additional information pertaining to this RFI.

1.0 Description

· 1.1 DISA is seeking information pertaining to the feasibility of a telecommunications provider (TP) supplying 100MB Ethernet telecommunications services over a contractor-installed telecom network infrastructure.

We would like to have one fiber solution and one for the most cost effective alternative technology, both unprotected with no diversity and protected with diversity, what adds up to four solutions.

1 Requested Information:

· 2.1 Written Response: Provide a written response in Microsoft Word (10 pt. Times New Roman font) for the following specific questions for industry concerning how they would meet and implement DISA's requirement(s).

a. Is the TP capable of delivering these 100MB circuits?

b. What is the estimated cost, firm fixed, for these 100MB circuits?

c. How much time will be required for the TP to design, implement, test, and activate the required service?

d. Does the TP have installation technician's on-staff capable of installing the service from demarcation to demarcation without assistance from DISA? Does the TP have technicians who are able to read, write, and speak English fluently? If not, what translation capabilities does the TP possess?

e. Does the TP have its own managed network operations center that can respond to trouble calls on an immediate basis, 24 hours a day, 365 days a year? Please provide the specific location of the network operations center. If the respondent does not possess a network center, what level of network operations support does the TP possess?

f. Does the TP have a technical field support staff at its disposal that can respond to repair actions within a 2-hour period of the initial call out and a mean time to repair of 8 hours? If not, at what level of service does the responder project for the path and what are the major risks of degradation and outage and what mitigations are suggested or proposed?

g. Can the TP ensure that circuit testing and acceptance will meet or exceed standards as defined in ITU Standard M.2101?

h. Can the TP ensure that circuit operational parameters will meet or exceed standards as define in ITU Standard G.828?

i. For each circuit or service, request TP provide projected round trip latency.

j. Does the TP have the capability of performing a 72 hour performance test in accordance with ITU M.2101? Capability is defined as having the necessary test equipment on hand and the properly trained technicians on staff to perform testing.

(1) Does the TP have the capability of performing the 72 hour test in an end-to-end configuration? Loopback testing is unacceptable.

(2) Does the TP have the capability of capturing the 72 hour test results and providing them to the U.S. government in an electronic format?

k. Can the TP provide circuit diagrams, or other engineering information, to the U.S. government in either Microsoft PowerPoint, Microsoft Visio or AutoCAD formats? If not, what format is available?

l. Does the TP have the capability to translate English written documents into other languages, as necessary?

m. Is protected service available that will provide for automatic restoration of service in the event of an outage involving the primary path? Is the protection on a diverse route, or in the same cable path? Is there additional cost for this service, if so, what is the cost?

n. Can the TP provide a listing of countries that this service may traverse? What service level agreements with telecommunications providers is in-effect. Provide a listing of said agreements.

o. Can the TP offer other technologies, such as Internet Protocol, to satisfy long-haul telecommunications service?

p. Does the TP have telecommunications experience in the countries where the services traverse? Does the TP have experience as a prime vendor and have the ability to coordinate with their sub-vendors on issues such as engineering, planning, installation, billing, troubleshooting, scheduling service interruptions and maintenance actions?

3.0 Responses

3.1 Proprietary information, if any, must be clearly marked. Please be advised that all submissions become Government property and will not be returned.

3.2 The RFI response shall be comprised of two (2) sections.

3.2.1 Section 1 of the response shall provide administrative information, and shall include the following as a minimum (Please limit this to no more than 2 pages for Section 1)

3.2.2 Name, mailing address, overnight delivery address (if different from mailing address), phone number, fax number, and e-mail of designated point of contact, DUNS, CAGE.

3.3 Section 2 of the response shall provide the information requested in Section 2.1 of this RFI. Section 2 of the response is limited to five (5) pages in response to the aforementioned questions in this section.

3.4 All responses to this RFI shall be submitted electronically via e-mail to Mr. Dieter Romey, dieter.romey.ln@mail.mil and disa.stuttgart.ditco.list.pl511@mail.mil not later than 20 August 2019, 1600 CEST (Central European Summer Time, = GMT+2).

4.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to identify sources that can provide innovative solutions that support optimal Contract Strategy for DISA requirements. The information provided in the RFI is subject to change and is not binding on the Government. DISA has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become Government property and will not be returned.