RFI_PWS_Draft.pdf

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Electronic and Virtual Reality Training Learning Products Federal contract opportunity
Solicitation number
N0018922Q0214
Issued by
Department of the Navy Naval Supply Systems Command

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PERFORMANCE WORK STATEMENT

ELECTRONIC AND VIRTUAL REALITY

TRAINING LEARNING PRODUCTS

May, 19 2022

1.0 - BACKGROUND

Naval Safety Command preserves warfighting capability and combat lethality by identifying hazards and reducing risk to people and resources.

2.0 - PURPOSE

For 150,000 Navy users to obtain access to off-the-shelf safety and risk management computer based training (CBT), virtual reality training, and serious game courses. The courses must contain certain subjects and scenarios that comply with Department of Defense requirements. Courses must be capable of being distributed as asynchronous/self-paced course that are compatible for use on the on Navy eLearning system or provided via contractor system that tracks registration/completion.

3.0 - SCOPE

a. The following are the minimum CBT course subjects:

1. Basics: Conveyor Safety

2. Basics: Defensive Driving Module 1

3. Basics: Defensive Driving Module 2

4. Basics: Defensive Driving Module 3

5. Basics: Electrical Safety

6. Basics: Emergency Awareness Plan

7. Basics: Ergonomics for Computer Workstations

8. Basics: Ergonomics for the Workplace

9. Basics: Fire Safety for Restaurants

10. Basics: Fire Safety

11. Basics: First Aid and CPR

12. Basics: Forklift Re-Fueling Safety

13. Basics: Forklift Safety for Supervisors

14. Basics: Forklift Safety

15. Basics: Hand Safety

16. Basics: Hazard Awareness for Supervisors

17. Basics: Hazardous Materials Communication for Supervisors

18. Basics: Hazardous Materials Communication

19. Basics: Hearing Safety

20. Basics: Housekeeping Safety

21. Basics: Ladder Safety for Supervisors

22. Basics: Ladder Safety

23. Basics: Loading Dock Safety

24. Basics: Lockout Tagout for Supervisors

25. Basics: Lockout Tagout Safety

26. Basics: Machine Guarding Safety

27. Basics: Material Safety Data Sheets

28. Basics: New Worker Safety Orientation

29. Basics: Office Safety

30. Basics: Personal Protective Equipment for Supervisors

31. Basics: Personal Protective Equipment

32. Basics: Power Tool Safety for Supervisors

33. Basics: Power Tool Safety

34. Basics: Safe Lifting Procedures for Supervisors

35. Basics: Safe Lifting Procedures

36. Basics: Safety Flammable Liquids

37. Basics: Slips, Trips, and Falls for Supervisors

38. Basics: Slips, Trips, and Falls

39. Basics: Warehouse Safety

40. DOT: Hazardous Materials Transportation Classification

41. DOT: Hazardous Materials Transportation Loading and Unloading

42. DOT: Hazardous Materials Transportation Shipping Papers

43. DOT: HazMat Transportation General Awareness

44. DOT: HazMat Transportation Marking, Labeling, and Placarding

45. DOT: Transportation Procedures for HazMat Transporters

46. DOT: Transportation Requirements for Shippers

47. DOT: Transportation Security Requirements

48. Energy: Electrical Safety for Emergency Responders

49. Energy: Explosive Regulation Guidelines

50. Energy: Explosive Train Assembly Procedures

51. Energy: Explosive Use Procedures

52. Energy: Hydrogen Sulfide Control Procedures

53. Energy: Pipestop and V-Door Control Procedures

54. Energy: Pressure Safety Procedures

55. Energy: Radioactive Densometers Procedures

56. Energy: Wellsite Visitor Guidelines

57. Energy: Worksite Radiation Control Procedures

58. Energy: Worksite Waste Reduction Procedures

59. Enviro: Hazardous Waste Management Requirements

60. Enviro: Pollution Prevention Program Guidelines

61. Enviro: Process Safety Management Procedures

62. Enviro: US Environmental Regulation Guidelines

63. ESH: At Work Contractor Part 1

64. ESH: At Work Contractor Part 2

65. HAZWOPER: Decontamination

66. HAZWOPER: Emergency Response Spill Control

67. HAZWOPER: Environmental Regulations Overview

68. HAZWOPER: Fire and Explosion Safety

69. HAZWOPER: Hazard Communication

70. HAZWOPER: PPE and Respiratory Protection

71. HAZWOPER: Site Control

72. HAZWOPER: Site Safety

73. HAZWOPER: Toxicology

74. HAZWOPER: Working in Extreme Temperatures

75. HR: Behavior Based Safety Program for Supervisors

76. HR: Conducting Performance Appraisals

77. HR: Drug Free Workplace Procedures

78. HR: HIPAA for Healthcare Plans and Employers

79. HR: HIPAA for Healthcare Providers

80. HR: Job Safety Analysis Procedures

81. HR: OSHA Investigations and Inspections Guidelines

82. HR: Safety Committee Development Procedures

83. HR: Safety Committee Operation Procedures

84. HR: Sexual Harassment Case Studies for CA Supervisors

85. HR: Sexual Harassment for California Supervisors

86. HR: Sexual Harassment Prevention Procedures

87. HR: Sexual Harassment Prevention Refresher

88. HR: Stress Management Guidelines

89. HR: Workplace Discrimination Prevention Guidelines

90. HR: Workplace Diversity Guidelines

91. HR: Workplace Violence Control Procedures

92. Safety: Accident Investigation

93. Safety: Accident Recordkeeping Guidelines

94. Safety: Asbestos Awareness Guidelines

95. Safety: Asbestos Standards for Construction

96. Safety: Back Protection Lifting Procedures

97. Safety: Bloodborne Pathogen Procedures

98. Safety: Bloodborne Pathogen Procedures Refresher

99. Safety: Chemical and Biological Terrorism Hazards

100. Safety: Chemical Fire Identification Guidelines

101. Safety: Chemical Spill Control Procedures

102. Safety: Compressed Gas Procedures

103. Safety: Confined Space Entry Procedures Construction Industry

104. Safety: Confined Space Entry Procedures General Industry

105. Safety: Cranes and Derricks Construction

106. Safety: Defensive Driving Procedures

107. Safety: Design for Environment

108. Safety: Electrical Hazard Procedures

109. Safety: Electrical Safety for Construction

110. Safety: Emergency Evacuation Procedures

111. Safety: Emergency Plan and Evacuation Procedures

112. Safety: Emergency Plan and Evacuation Procedures Refresher

113. Safety: Ergonomics Control Procedures

114. Safety: Ergonomics Management for Supervisors

115. Safety: Excavation Safety

116. Safety: Fall Protection Procedures for Construction

117. Safety: Fall Protection Procedures

118. Safety: Fire Prevention and Control

119. Safety: First Aid, CPR Principles and Procedures

120. Safety: General Construction Guidelines

121. Safety: General Worksite Hazard Control Procedures

122. Safety: Hand Safety

123. Safety: Hazard Communication Requirements

124. Safety: Hearing Conservation Procedures

125. Safety: Heat and Cold Stress Control Procedures

126. Safety: Hoisting and Rigging Procedures

127. Safety: Indoor Air Quality Control for Supervisors

128. Safety: Indoor Crane Sling Procedures

129. Safety: Injury and Illness Prevention Program Requirements

130. Safety: Job Safety Analysis Procedures for Supervisors

131. Safety: Laboratory Radiation Control Procedures

132. Safety: Laboratory Safety Procedures

133. Safety: Ladder and Scaffolding Requirements

134. Safety: Large Chemical Spill Control Procedures

135. Safety: Laser Operation Requirements

136. Safety: Lead Awareness Guidelines

137. Safety: Lockout Tagout Control Procedures

138. Safety: Lockout Tagout Control Procedures Refresher

139. Safety: Machine Guarding Control Procedures

140. Safety: Material Handling and Storage Procedures

141. Safety: Office Hazard Control Procedures

142. Safety: Onsite Decontamination Procedures

143. Safety: Personal Protective Equipment Procedures

144. Safety: Personal Protective Equipment Procedures Refresher

145. Safety: Power Tool Operation Procedures

146. Safety: Powered Industrial Truck Procedures

147. Safety: Respiratory Protection Procedures

148. Safety: Risk Management Control Guidelines

149. Safety: Risk Management Evaluation Guidelines

150. Safety: Risk Management Hazard Identification Guidelines

151. Safety: Safety Data Sheet

152. Safety: Scaffolding in Construction

153. Safety: Slips, Trips, and Falls

154. Safety: Toxicology Principles

155. Safety: Welding and Cutting in Construction

156. Safety: Welding

157. Safety: Winter Driving Procedures

b. The following are the minimum virtual reality course subjects:

1. Spotter Levels 1 -5

2. Fall Pro Lab

3. Fall Pro Harness

4. LoTo Lathe

5. LoTo Confined Space

6. LoTo Hazardous Energy

7. LoTo Multi-meter & VeriSafe

8. Hazard ID – Warehouse

9. Hazard ID – Construction

10. Hazard ID – Office

11. Hazard ID – Factory

12. Hazard ID – Parking Lot with Dynamic Weather

13. Hazard ID – Home Office and General Home Hazard

c. The following are the minimum serious game course subjects:

1. Hazard ID Warehouse

2. Hazard ID Construction

3. Hazard ID Office

4. Hazard ID Factory

5. Hazard ID Parking Lot

6. Hazard ID Home Office and General Home Safety

4.0 - PLACE OF PERFORMANCE

The contractor shall perform work under this contract at their place of business. The government will not provide: computers, computer access or any other government furnished equipment for the contractor’s use. The Contractor is responsible for all materials, license and programs required to perform the work.

5.0 - TECHNICAL POINT OF CONTACTS

All references and responsibilities to the Technical Point of Contact (TPOC) may be delegated to a designated Government authority, but only at the TPOC’s request, to be provided upon award.

6.0 - DELIVERABLES

1. Provide access to 157 computer based training courses for 150,000 Navy users. Courses must be capable of being distributed as asynchronous/self-paced course that are compatible for use on the on Navy eLearning system or provided via contractor system that tracks registration/completion.

2. Provide access to 13 virtual reality training courses for 150,000 Navy users. Courses must be

3. Provide access to 6 serious games training courses for 150,000 Navy users. Courses must be

7.0 - IDENTIFICATION OF CONTRACTOR EMPLOYEES

In accordance with DFAR 211.106, there shall be a clear distinction between Government employees and service contractor employees. Service contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel. Contractor personnel will be required to obtain and wear badges or other visible identification for meetings with Government personnel to provide a clear distinction between service contractor employees and Government personnel.

In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

8.0 – NON-PERSONAL SERVICES STATEMENT

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will insure that employees properly comply with the performance work standards outlined in the SOW. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

9.0 - SPECIFIC TASKS

The Contractor shall ensure that all dL content is accessible and playable in Windows by personnel using a personal computer (PC) or laptop computer using standard Internet connections to include the World Wide Web, NIPRNet, and NMCI. Courseware accessible via Navy eLearning, must be easily accessible, bookmark student progression, and report score for credit. The contractor shall deliver requested subjects complete courseware in an HYML format playable via Navy E-learning. The contractor shall use responsive web techniques when designing and developing courseware that will support playability within all modern browsers listed within the Baseline Home Computer Configuration (BHCC).

10.0 - CONTRACTOR UNCLASSIFIED ACCESS TO FEDERALLY CONTROLLED

FACILITIES, SENSITIVE INFORMATION, INFORMATION TECHNOLOGY (IT) SYSTEMS

OR PROTECTED HEALTH INFORMATION

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

10.1 - APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD;

Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information. This applies to the Office of the Secretary of Defense, the Military Departments, the Office of the Chairman of the Joint Chiefs of Staff and the Joint Staff, the Combatant Commands, the Office of the Inspector General of the DoD, the Defense Agencies, the DoD Field Activities and all other organizational entities within the DoD (hereinafter referred to collectively as the "DoD Components").

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

10.2 - ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

10.3 - START-UP PERIOD

All contractor resource onboarding documents must be submitted via the prime contractor. The prime contractor shall make all necessary preparations to assume full responsibility for productive performance of the performance start date.

Definition of “productive”:

a. Visit Authorization Request (VAR)

b. Contractor Information Sheet (CIS)

c. Completed EQIP (Electronic Investigation)

d. All contractor resource(s) must have an active JPAS profile.

e. Common Access Card (CAC)

Note (1): Invoicing by the contractor will begin as of the commencement of the performance period of services and no reimbursement will be paid by the government for efforts expended during the start-up period.

Note (2): Foreign Nationals are not allowed access sot the functional/system side of Enterprise Resource Planning (ERP).

10.4 - ACCESS TO DOD INFORMATION TECHNOLOGY (IT) SYSTEMS

In accordance with (IAW) Secretary of the Navy (SECNAV) M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to sensitive information.

Sensitive information includes information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information System Security Manager (ISSM)/Information Assurance Manager (IAM).

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation.

When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s CSM and ISSM/IAM upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Cyber Awareness training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

10.5 - INTERIM ACCESS

The Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

10.6 - DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

10.7 - CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

10.8 - BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL

PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR

PERFORMING SENSITIVE DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non-Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT- II position is required to complete:

- SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

- Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

- Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period.

The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the CSM upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s ISSM/IAM. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Cyber Awareness training, and maintain a current requisite background investigation.

Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM);

Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract.

The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Navy command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

10.9 - BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL

PROCESS FOR CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE

DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc. ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

- Must be either a US citizen or a US permanent resident with a minimum of 3 years of legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

- Must have a favorably completed National Agency Check with Written Inquiries (NACI) or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

- SF-85 Questionnaire for Non-Sensitive Positions

- Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

- Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

* Consult with your CSM and ISSM/IAM for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.

11.0 – NAVY USE OF ABILITYONE SUPPORT CONTRACTOR - RELEASE OF OFFEROR

INFORMATION (MARCH 2018)

NAVSUP FLC NORFOLK may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non-Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract.

Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Contracting Officer's Representative (COR) for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP FLC NORFOLK contract.

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