Redacted 0412-04 NEC Cluster SW SOW Rev1.docx

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NEC Cluster SW Federal contract opportunity
Solicitation number
N0017823Q6797
Issued by
Department of the Navy Naval Sea Systems Command

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UNCLASSIFIED LENEL NEC CLUSTER SOFTWARE UPGRADE

STATEMENT OF WORK (SOW)

1.0 BACKGROUND

The Surface Combat Systems Center (SCSC), Wallops Island, Information Technology (IT) Department has a requirement to have its Physical Security Network IT Infrastructure up to date and operational 24/7. In order to develop innovative solutions to meet current challenges, SCSC IT Department requires installation and configuration of NEC Cluster Software to allow for the 24/7 operation of SCSC’s Physical Security Network.

2.0 APPLICABLE DOCUMENTS

2.1Federal Information Processing Standards (FIPS) 199; and
2.2Original Equipment Manufacturer (OEM) Specifications

3.0 REQUIREMENTS

3.1The Contractor shall provide a quantity of two (2) each ExpressCluster X 4.x, to support 2 nodes, and one (1) each Onsite Assistance for ExpressCluster X 4.x for Windows (2 CPU per Node License), to support the installation of two (2) each ExpressCluster X Replicator 4.x bundled to ExpressClusterX for 2 nodes, with installation services to be provided by a NEC Certified Technician.
3.1.1The Contractor shall provide NEC Cluster Software installation and configuration services to accommodate IT/Information Assurance (IA) and SCSC Physical Security requirements in buildings R30 Room 131 and V10 129a located at Wallops Island, VA.
3.2The Contractor shall have the ability to understand, identify and analyze the best implementation practices.
3.3The Contractor shall perform a site survey in order to provide recommendations to satisfy SCSC Security Department requirements to allow the NEC Clustering to mirror multiple Lenel servers in order to provide redundancy and failover capabilities should a server fail.
3.4The Contractor shall implement NEC Cluster software to meet IT/IA standards as an Availability=High impact system IAW Federal Information Processing Standards (FIPS) 199.
3.4.1The Contractor shall provide recommendations for continuance of essential missions and business functions with little or no loss of operational continuity while sustaining that continuity until full information system restoration at primary processing and/or storage sites.
3.5The Contractor shall provide consultation regarding software/firmware upgrades.
3.6The Contractor shall provide technical support for the period of 12 months after installation is complete.
3.7The Contractor shall ensure all work is performed during normal working hours of 0800 – 1700, Monday through Friday.
3.8The Contractor shall provide each Contractor employee with the personal protective equipment required to do their job safely and in compliance with all applicable regulations.
3.8.1All Contractor personnel shall maintain social distancing and wear a facemask at all times while onsite until notified otherwise by the government.
3.9The Contractor shall coordinate with the technical point of contact (TPOC) identified below to complete this work.

4.0 SECURITY

4.1Some work to be performed under this service agreement is Unclassified.
4.2All Key Personnel associated with this contract will be required to have at a minimum a DoD “Secret” clearance at time of award. The Contractor will have access to information and compartments with a “Secret” classification. All deliverables associated with this contract are “unclassified” unless otherwise specified. Access to classified spaces and material and generation of classified material shall be in accordance with the attached DD Form 254.
4.3The Department of Defense Contract Security Classification Specification (DD254) provides the security classification requirements for this effort. The Contractor shall obtain facility and personnel security clearances as required by the Department Industrial Security Program prior to starting to work on tasks requiring clearances. Access to classified spaces and material and generation of classified material shall be in accordance with the NISPOM and the SCSC Command Security Manual.
4.4Some work accomplished under this contract will be classified up to the level of SECRET. The Contractor shall maintain the capability to store information up to and including SECRET. All data generated under this contract shall be classified in accordance with the guidance in the NISPOM and the SCSC Command Security Manual.
4.5Contractor personnel shall possess at the time of contract award a current SECRET (S) clearance based on a National Agency Check (T3 or T3R) completed within the last ten (10) years. Contractor must comply with guidelines specified on the DD254. An interim SECRET (S) clearance is acceptable at time of award so long as a current clearance, respectively, is obtained within 180 calendar days subsequent to award unless further extended by prior written authorization by the Contracting Officer. The Contractor shall submit completed clearance packages within ten (10) calendar days or identification of any increased security requirements.
4.6The Contractor shall require access to SCSC R30 Room 131 and AEGIS V10 Room 129a Buildings to complete the upgrade of NEC Cluster software for Lenel Physical security operation. Local SCSC IT personnel will provide necessary building access privileges in order to complete the service. For Controlled Unclassified Information (CUI) and Personally Identifiable Information (PII) generated and/or provided under this contract shall be safeguarded and marked as specified in DoD 5400.7-R Chapters 3 and 4. The above access is needed to install the upgraded version of NEC Cluster software in order to support scheduled SCSC and Navy Missions.
4.7IAW DOD/DON CSWF requirements, Contractor employees assigned to an IT Level-I designated position with SECRET access will be required to have a favorably adjudicated T5/T5R completed every 5 years. Contractor employees that require a SECRET Clearance as part of their job duties, with IT Level-I designation, will be initiated by the Government, and will be at the Government's expense. Contractor employees that require a Top Secret Clearance as part of their job duties, with IT LevelI designation, shall be initiated by the Contracting Company.
4.7.1Any Contractor employee, who has a final clearance and submitted T5/T5R that is accepted by OPM along with a favorable fingerprint check (SAC), is eligible for IT-1 designation. The Command Security Office will review all SF-86 paperwork for all Contractor employees nominated for IT Level-I designations if the T5/T5R is not completed.
4.7.2Contractor employees that do not have a final clearance investigation within DISS are ineligible for IT LevelI designation until the T5/T5R has been favorably adjudicated, shall remain at IT level-II status in DISS and shall not be assigned to a contract position requiring IT Level-I designation.
4.8In accordance with (IAW) DOD/DON Cyber Security Workforce (CSWF) requirements, Contractors assigned to an IT Level-I designated position with SECRET access shall be required to have a favorably adjudicated T5/T5R completed every 5 years. Contractors supporting IT Level-I designated positions shall have a final Secret clearance on the day the Period of Performance (PoP) starts. The T5/T5R will be requested, via the emergency appointment process, and will be initiated by SCSC Command Security (if the contract is Secret) or the FSO (if the contract is Top Secret). Once the T5/T5R is submitted, the Contractor may begin working at the IT Level-I.
4.9Facility Clearance: The Contractor shall possess and maintain a SECRET Facility clearance as verified within the National Industrial Security System
4.9.1Physical Security: No safeguarding of classified material is authorized at the Contractor facility. Safeguarding will only be required at the actual performance site listed in Block 13 on the DD254. Actual performance site’s security regulations and guidelines will apply.
4.10Electronic Spillages (ES) are unacceptable and pose a risk to national security. An electronic spillage is defined as classified data placed on an information system (IS), media or hardcopy document possessing insufficient security controls to protect the data at the required classification level, thus posing a risk to national security (e.g., sensitive compartmented information (SCI) onto collateral, Secret onto Unclassified, etc). The Contractor's performance as it relates to ES will be evaluated by the Government. ES reflects on the overall security posture of SCSC and a lack of attention to detail with regard to the handling of classified information of IS security discipline and will be reflected in the Contractor's performance rating. In the event that a Contractor is determined to be responsible for an ES, all direct and indirect costs incurred by the Government for ES remediation will be charged to the Contractor.
4.10.1SCSC Security will be responsible for the corrective action plan in accordance with the security guidance reflected on the DOD Contract Security Classification Specification - DD254. SCSC Security will identify the Contractor facility and contract number associated with all electronic spillages that involve the Contractor. SCSC Security will notify the Contracts Division with the Contractor facility name and contract number, incident specifics and associated costs for clean-up. The Contracting Officer will be responsible to work with the Contractor Facility to capture the costs incurred during the spillage clean up. The Contractor is also responsible for taking Information Security Awareness training annually, via their Facility Security Officer (FSO), as part of the mandatory training requirements. If a spillage occurs additional training will be required to prevent recurrence.
4.11Portable Electronic Devices (PEDs): Non-government and/or personally owned portable electronic devices (PEDs) are prohibited in all SCSC buildings with the exception of personally owned cell phones which are authorized for use in spaces up to and including Controlled Access Areas. The Contractor shall ensure the onsite personnel remain compliant with this PED policy. SCSC instruction defines PEDs as the following: any electronic device designed to be easily transported, with the capability to store, record, receive or transmit text, images, video, or audio data in any format via any transmission medium. PED’s include, but are not limited to, pagers, laptops, radios, compact discs and cassette players/recorders. In addition, this includes removable storage media such as flash memory, memory sticks, multimedia cards and secure digital cards, micro-drive modules, ZIP drives, ZIP disks, CD-RWs, DVD-RWs, MP3 players, iPADs, digital picture frames, electronic book readers, kindle, nook, cameras, external hard dish drives, and floppy diskettes.
4.11.1Personal Wearable Fitness Devices (PWFDs) marketed primarily as fitness or sleep devices are not authorized in SCSC Buildings V10, V20 and V24 where collateral non-Sensitive Compartmented Information (SCI), classified information is processed, stored, or discussed up to and including secret.
4.11.2PED’s belonging to an external organization shall not be connected to SCSC networks or infrastructure without prior approval from the SCSC Information Assurance and Compliance Branch. This approval will be granted using the TARIS form and action tracker process.
4.12Personally owned hardware or software shall not be connected or introduced to any SCSC hardware, network or information system infrastructure.
4.13Operations Security (OPSEC): All Contractors (including SubContractors) shall supplement their current security practices by requiring any personnel involved in executing this contract to complete Government-sponsored and administered Operations Security (OPSEC) training. In addition, all Contractors should be aware of the Critical Information and Indidcators List (CIIL) for the organization they are supporting as well as the OPSEC plan for SCSC. Upon contract award, all identified Contractors (including SubContractors) shall sign a Contractor's conformance statement and submit it to the SCSC COR named in block 13 of the attached DD-254 thereby acknowledging that they will meet the requirements of this contract. The COR shall contact their Department Training Coordinator to schedule key employees to attend the Government-sponsored OPSEC training. The Contractor must immediately notify the Government upon the discovery of any nonconformance with the OPSEC Plan.
4.14Privacy Program Training. Privacy training is mandatory for all SCSC personnel (military, civilian, and Contractor) and must be completed annually. Total Workforce Management Services (TWMS) is the official database for workforce training and is the tool for taking and recording privacy act training. The Contractor responsible for ensuring individual annual privacy training requirements are met.

5.0 TRAVEL

The Contractor will be required to travel in performance of this contract. The number of trips and types of personnel traveling shall be limited to the minimum required to accomplish work requirements and must be coordinated with the technical point of contact. All travel shall be conducted in accordance with the Federal Travel Regulations (FTR). The following travel is anticipated: One (1) person to Wallops Island, Virginia for seven (7) days.

6.0 TECHNICAL POINT(S) OF CONTACT

Charlie Porch Senior Lenel/Milestone Technician 30 Battle Group Way, Wallops Island, VA 23337 Phone: (757) 854-4051 Email:

William (Billy) Collins Lenel/Milestone Technician 30 Battle Group Way, Wallops Island, VA 23337 Phone: (757) 824-7984 Email:

File details come from the government source that posted it. Updated .