CPP FY12 RFP Draft 1.26.11.doc

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January 26, 2011 Dear Valued Customers and Industry Partners:

The General Services Administration (GSA) is pleased to present the fiscal year (FY) 2012 solicitation for airline passenger transportation services, known as the City Pair Program.

GSA relies on a high level of carrier participation (and resulting competition) to ensure that GSA can continue to make the best value airfares available to our customers. To further improve carrier interest and participation, GSA has included enhancements in the FY12, as identified in the Executive Summary of Significant Changes.

Sincerely, The City Pair Team

Executive Summary of Changes and Clarifications

· Language added to Section B.4, B.21, and B.26 related to employees traveling under the Native American Housing Assistance and Self-Determination Act.

AUTHORIZED FOR LOCAL REPRODUCTION SEE REVERSE FOR OMB CONTROL STANDARD FORM 1449 (10-95)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

OFFEROR TO COMPLETE BLOCKS 17 & 30

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

N/A

5. SOLICITATION NUMBER

QMAD-KJ-110001-N

6. SOLICITATION ISSUE DATE

2/22/11

7. FOR SOLICITATION

a. NAME

QMAD Contracting Division – onthego@gsa.gov

Gr 1: 3/24/11 Gr 2: 4/14/11

9. ISSUED BY

CODE

GSA, FAS, QMAD

FORMCHECKBOX

UNRESTRICTED

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SET ASIDE: % FOR

SMALL BUSINESS

DESTINATION UNLESS BLOCK IS MARKED

X SEE SCHEDULE

Crystal Plaza 4, Suite 300

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SMALL DISADV. BUSINESS

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13a. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

2200 Crystal Drive

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8(A) 13b. RATING

Arlington, VA 22202

NAICS:

481111

SIZE STD:

1,500

14. METHOD OF SOLICITATION

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RFQ

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IFB

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RFP

15. DELIVER TO

16. ADMINISTERED BY

SEE BLOCK 9

CODE

DUNS: TELEPHONE #:

TELEPHONE NO.

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17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

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SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

See Attached

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

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27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA FORMCHECKBOX

ARE FORMCHECKBOX

ARE NOT ATTACHED.

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27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA FORMCHECKBOX

ARE FORMCHECKBOX

ARE NOT ATTACHED.

28.

CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN __2__ COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

29.

AWARD OF CONTRACT: REFERENCE ___________________ OFFER DATED _________________. YOUR OFFER ON SOLICITATION (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT)

30c. DATE SIGNED

31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) Kristen Jaremback

31c. DATE SIGNED

32a. QUANTITY IN COLUMN 21 HAS BEEN

ACCEPTED, AND CONFORMS TO THE

33. SHIP NUMBER

34. VOUCHER NUMBER

35. AMOUNT VERIFIED CORRECT FOR

FORMCHECKBOX

RECEIVED

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INSPECTED

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CONTRACT, EXCEPT AS NOTED

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PARTIAL

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FINAL

COMPLETE

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PARTIAL

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FINAL

38. S/R ACCOUNT NO.

39. S/R VOUCHER NO.

40. PAID BY

42a. RECEIVED BY (Print)

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

Table of Contents

SECTION A - GENERAL………………………………………………..6

6A.1

ADDITIONAL INFORMATION FOR STANDARD FORM 1449

6A.2

REQUIREMENTS CONTRACT FOR - A-FSS-2-A (OCT 1988)…………

A.3

GSAR 552.219-71 NOTICE TO OFFERORS OF SUBCONTRACTING PLAN REQUIREMENTS (JUN 2005)………………………………………………………………………….6 7A.4

CP-FSS-3 NOTICE: REQUESTS FOR EXPLANATION OR INFORMATION (MAR 1996)………………………………………………………

7A.5

CP-FSS-4-A SOLICITATION COPIES (MAR 1996)…………………

7A.6

CP-FSS-20 SECURITY EXAMINATION OF HAND-DELIVERED OFFERS (JAN 1998)………………………………………………………………

SECTION B – SCHEDULE OF SERVICES.

GENERAL REQUIREMENTS…………………………………………………..8

B.1

DEFINITIONS….…………………………………………………………

13B.2

BACKGROUND..……………………………………………………………………………….

13B.3

DESCRIPTION OF SERVICES……………………………………

13B.4

SCOPE OF CONTRACT …………………………………………

APPLICABLE STANDARDS

B.5

NONDISCRIMINATION AGAINST HANDICAPPED TRAVELERS………

B.6

DEPARTMENT OF TRANSPORTATION…………………………

MARKET REQUIREMENTS

B.7

PASSENGER VOLUME…………………………………………

B.8

REQUIREMENTS…………………………………………………

B.9

DOMESTIC ROUTES (MARKETS)………………………………

21B.10

INTERNATIONAL ROUTES (MARKETS)………………………

23TICKETING/FARE/PAYMENT/REFUND REQUIREMENTS

23B.11

ELECTRONIC TICKETS…………………………………………

23B.12

PREPAID TICKET ADVICE (PTA)

24B.13

FARES……………………………………………………………

25B.14

STOPOVERS FOR TRAVEL ORIGINATING OR TERMINATING OUTSIDE THE UNITED STATES…………

25B.15

USAGE OF CONTRACT FARES ………………………………

25B.16

DISSEMINATION OF CONTRACT FARES………………………

26B.17

PASSENGER FACILITY CHARGES/SEGMENT FEES

26B.18

PASSENGER SECURITY SERVICE FEES………………………

26B.19

TAXES, FEES, AND FUEL SURCHARGES.………………………………

27B.20

PRICE REDUCTION

27B.21

METHOD OF PAYMENT………………………………………………………………...……

28B.22

REFUNDS

28GROUP TRAVEL REQUIREMENTS…………………………………………

28B.23

ARRANGING FOR GROUP TRAVEL……………………………

B.24

GROUP TRAVEL CANCELLATION POLICIES AND FEES……

CODE SHARE REQUIREMENTS ……………………………………………28

B.25 CARRIERS UNDER A CODE-SHARING or other ARRANGEMENT……………….28

ADMINISTRATIVE REQUIREMENTS………………………………….…….29

B.26

ORDERING OF SERVICES

B.27 AUDIT OF CONTRACT FARES……………………………………………………

31DEPARTMENT OF DEFENSE (DOD) REQUIREMENTS

31B.28

AIR CARRIER QUALITY AND SAFETY

31B.29

DOD TEMPORARY NONUSE STATUS OR SUSPENSION

32B.30

CIVIL RESERVE AIR FLEET (CRAF) PROGRAM

32B.31

CRAF CERTIFICATION …………………

32CONTRACT PERFORMANCE REQUIREMENTS

32B.32

CONFIRMATION OF SERVICE AT THE TIME OF AWARD

32B.33

QUESTIONS REGARDING CONTRACT CARRIER PERFORMANCE

33B.34

SERVICE BELOW THE MINIMUM

33B.35

DISCONTINUANCE OF SERVICE WITHIN A MARKET

B.36

CITY PAIRS ACTIVITY REPORTING

34B.37

EDUCATION AND COMPLIANCE

SECTION C – CONTRACT CLAUSES

…………………………….…35 C.1

FAR 52.212-4 Contract Terms and Conditions -- Commercial Items (Jun 2010)……………………………………………………………………….....…… C.2 GSAR 552.212-71 CONTRACT TERMS AND CONDITIONS APPLICABLE TO GSA ACQUISITION OF COMMERCIAL ITEMS (JUL 2003)…………………………..………………..38 C.3

FAR 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLE-MENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2011)

38C.4

FAR 52.216-1 TYPE OF CONTRACT (APR 1984)……………………………….…...

C.5 GSAR 552.219-72 Preparation, Submission, and Negotiation of Subcontracting Plans (Jun 2005)………..……………….……………………… C.6 FAR 52.243-1 -- Changes -- Fixed-Price (Aug 1987) Alternate I (Apr 1984)……………………………………………….………………………………………………

45C.7 FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)……………………………………………………………………………………………………..

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C.8

FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)……...46

C.9

FAR 52.252-4 ALTERATIONS IN CONTRACT (APR 1984)

C.10 GSAR 552.252-6 Authorized Deviations in Clauses (DEVIATION FAR 52.252-6) (SEP 1999) C.11 GSAR 552.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (DEVIATION FAR 52.252-5)(SEP1999)………..…………………

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C.12

I-FSS-965 INTERPRETATION OF CONTRACT REQUIREMENTS (APR 1984)…..48

C.13 I-FBG-LS001 ECONOMIC PRICE ADJUSTMENT FOR FUEL SURCHARGES - CITY PAIR PROGRAM (CPP) (FEB 2007)

48SECTION D – SOLICITATION PROVISIONS

48GENERAL PROVISIONS

48D.1 FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUN 2008)…….…………………………………………………………………………

52D.2

SERVICE AVAILABILITY

52D.3

SERVICE IDENTIFICATION AND VERIFICATION

53OFFER EVALUATION/AWARD PROVISIONS

53D.4

EVALUATION CRITERIA - GENERAL INFORMATION……..…

53D.5

METHOD OF EVALUATION/AWARD FOR GROUP 1

60D.6

METHOD OF EVALUATION/AWARD FOR GROUP 2

D.7

PRICE EVALUATION FOR GROUP 1………………………………………………………60

65D.8

PRICE EVALUATION FOR GROUP 2…………………………………………………

65D.9

L-FSS-59 AWARD (APR 1984)

66D.10

FAR 52.233-2 SERVICE OF PROTEST (SEP 2006)

66D.11 GSAR 552.233-70 PROTESTS FILED DIRECTLY WITH THE GENERAL SERVICES ADMINISTRATION (MAR 2000)

ATTACHMENT 1 – PROPOSAL CHECKLIST

ATTACHMENT 2 – OFFEROR INFORMATION

701. K-FSS-1 AUTHORIZED NEGOTIATORS (MAR 1998)

2.

CONTACT FOR CONTRACT ADMINISTRATION -G-FSS-900-A (JAN 1994)………

3. CUSTOMER SERVICE POINT OF CONTACT…………………………………………………71

714. ACCURATE SCHEDULE INFORMATION DECLARATION

5. COMPLIANCE WITH VETERANS EMPLOYMENT REPORTING REQUIREMENTS …

716. B.14 STOPOVERS FOR TRAVEL ORIGINATING OR TERMINATING OUTSIDE THE UNITED STATES

717. B.25 CARRIERS UNDER A CODE-SHARING ARRANGEMENT

8.

B.28 AIR CARRIER QUALITY AND SAFETY.……………………………………………..……73

729. B.32 CRAF CERTIFICATION

7310. FAR 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (jan 2011) …..……………………………

ATTACHMENT 3 – COPS HANDBOOK AND OFFER……………..90

SUBMISSION INFORMATION

Offer Submission – Technical and Price Proposals……….90

ATTACHMENT 4 – GROUP 1 AND EXTENDED MARKETS……..94

ATTACHMENT 5 – GROUP 2

ATTACHMENT 6 – SUBCONTRACTING PLAN

SECTION A - GENERAL

A.1

ADDITIONAL INFORMATION FOR STANDARD FORM 1449:

Offerors shall submit the paper portion (SF 1449 and items listed in Attachment 1, Proposal Checklist,) of the responses to this Request for Proposal (RFP) to the following address:

U.S. GENERAL SERVICES ADMINISTRATION

FAS, QMAD,

Crystal Plaza 4, 2200 Crystal Drive, Suite 300

ARLINGTON, VA 22202

Offerors must identify any participating code share partner(s) in Attachment 2. In addition, for international markets as described in §B.3, offerors are permitted to offer code share service on a market-by-market basis. For all offers meeting this criteria, offerors must provide a list in Attachment 2 identifying both the code share partner(s) and the international market (Origin/Destination) for which code share service is being offered.

Block 8, Offer Due Date/Local Time:

Solicitation Offer (paper format) and Group 1 (via COPS, see Attachment 3)

Technical and Price Proposals shall be submitted via the City Pair Offer Preparation System (COPS) and are due March 24, 2011 at 3:00pm Eastern Time. For the technical proposal, only the SF 1449 and items listed in Attachment 1 (Proposal checklist) need be submitted in paper format.

Group 2 (via COPS, see Attachment 3)

Technical and Price Proposals shall be submitted via the City Pair Offer Preparation System (COPS) and are due April 14, 2011 at 3:00pm Eastern Time.

A.2

A-FSS-2-A (OCT 1988) REQUIREMENTS CONTRACT FOR

FSC GROUP:

COMMODITY:

AIR PASSENGER TRANSPORTATION

SERVICES

NAICS:

481111

PERIOD:

October 1, 2011 or Date of Award (whichever is later) through

September 30, 2012, plus three one-month options.

A.3 GSAR 552.219-71 NOTICE TO OFFERORS OF SUBCONTRACTING PLAN REQUIREMENTS (JUN 2005)

The General Services Administration (GSA) is committed to assuring that maximum practicable opportunity is provided to small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran-owned small business concerns to participate in the performance of this contract consistent with its efficient performance. GSA expects any subcontracting plan submitted pursuant to FAR 52.219—9, Small Business Subcontracting Plan, to reflect this commitment. Consequently, an offeror, other than a small business concern, before being awarded a contract exceeding $650,000 ($1,000,000 for construction), must demonstrate that its subcontracting plan represents a creative and innovative program for involving small, HUBZone small, small disadvantaged, women-owned, veteran-owned, and service-disabled veteran-owned small business concerns as subcontractors in the performance of this contract.

A.4

CP-FSS-3

NOTICE: REQUESTS FOR EXPLANATION OR INFORMATION (MAR 1996)

Oral or written requests for explanation or information regarding this solicitation should be directed to:

U.S. GENERAL SERVICES ADMINISTRATION

ATTN: CITY PAIR TEAM

FAS, QMAD,

Crystal Plaza 4

2200 Crystal Drive, Suite 300

ARLINGTON, VA 22202

Phone 703-605-5616 or onthego@gsa.gov A.5

CP-FSS-4-A

SOLICITATION COPIES (MAR 1996)

In order to conduct this procurement most effectively and at the lowest costs, all information – including the solicitation, solicitation amendments, and any comments – will be posted only via the Internet at: http://www.fbo.gov Offerors may download the solicitation and make hard copies of necessary items for submission (see Attachment 1, Proposal checklist). For their own records, offerors are responsible for downloading and making complete copies of the solicitation, the terms of which are incorporated in the contracts.

A.6

CP-FSS-20

SECURITY EXAMINATION OF HAND-DELIVERED OFFERS (JAN 1998)

Offerors are advised that an offer in response to this solicitation is subject to physical examination, x-ray, or other inspection prior to acceptance at the location designated for receipt of offers. Inspection may be conducted by Government personnel or others acting on behalf of the Government. Any offer received at the address designated for receipt of offers after the date and time specified elsewhere in this solicitation for receipt of offers shall be processed in accordance with the late offers provision of this solicitation.

For any hand delivered offer, whether delivered by the offeror or a courier service, the offeror must allow sufficient time to accommodate inspection by designated security personnel. To facilitate this security inspection, initial delivery to an alternate office shall be required prior to final delivery by the offeror to the address designated for receipt of offers. (CAUTION: Delivery to the security inspection point does not constitute timely delivery for receipt of offers.)

The office providing security inspection is located at the following address:

Security Desk, Crystal Plaza 4, 2200 Crystal Drive, Arlington, VA 22202

SECTION B – SCHEDULE OF SERVICES

GENERAL REQUIREMENTS

B.1

DEFINITIONS

Throughout this solicitation, the following terms shall have the meanings as set forth below:

Airport Code - The three-letter International Air Transport Association (IATA) code that identifies the specific points of origin and destination airports for each line item. Compare City Code.

Airport Pair - The origin and destination points of a flight. An airport pair has a domestic airport point of origin and a domestic airport point of destination. Compare City Pair.

Average Elapsed Flight Time - Average elapsed flight time is based on the scheduled (published) flight time expressed in minutes and calculated as follows: The minimum number of required flights shall be used. The average of the shortest flights meeting the minimum shall be the basis of the calculation. For example, in a market requiring four flights in each direction, total flight time from origin to destination/destination to origin of the four shortest flights in each direction will be averaged. If a carrier meets the minimum with fewer flights, e.g., two nonstop flights in a four flight minimum connecting market, the average of the two shortest outbound nonstop flights plus the two shortest inbound flights will be used to calculate the average elapsed flight time.

Capacity-Controlled Fare (_CA) – A fare that does not have ticketing time limits, advance purchase requirements, minimum or maximum stay requirements, travel time limits, blackout periods, flight-specific service (i.e., where awarded, the _CA fare must apply to all flights in a market), penalty, or change or cancellation fees. A Capacity –Controlled Fare is only restricted by the availability of seats. Compare Unrestricted Coach Fare (YCA).

Centrally Billed Account - A Government travel account, established by a travel charge card services contractor under contract with GSA, at the request of a participating agency/organization. These may be card/cardless accounts.

Churning – The excessive changing, rebooking and canceling of the same itinerary in the same Passenger Name Record (PNR) in order to hold the reservation.

Circuity - Circuity is the ratio of the actual flight mileage to the great circle (direct) mileage, typically expressed as a percentage. See §B.9, Maximum Circuity.

City Code - The three-letter International Air Transport Association (IATA) code that identifies the cities of origin and destination associated with each line item. International line items (markets) are solicited on the basis of city codes, unless noted otherwise. Compare Airport Code.

City Pair - The city origin and destination points of a flight. A city pair has a city point of origin and a city point of destination. Compare Airport Pair.

Civil Reserve Air Fleet (CRAF) Program - A program managed by the Air Mobility Command (AMC) that provides for airlift services in the national and international CRAF segments for the Department of Defense (DOD). For purposes of this definition, segments are defined as three different areas of flying conditions; international/long range-short range, national, and aeromedical. It is designed to augment military airlift capabilities with commercial aircraft during airlift emergencies, national emergencies or activation of CRAF.

Code Share – The practice of two or more airlines each placing its two-character designator code on the same flight when listing that flight for booking purposes.

Commuter Aircraft – Aircraft that seat fewer than 50 passengers.

Connecting Service – Service between origin and destination points with only one stop and that stop involves changing planes. The exception is for service to specific destinations listed in Attachment 4 where up to two stops that may involve a change of planes will be allowed. Compare Nonstop Service and Direct Service.

Contract Business Fare (_CB) – Contract fare offered by carriers in some domestic and international markets for business class service.

Contract Fare – The Federal Government awarded airfares as it pertains to the City Pair Program Contract. Contract fares include Unrestricted (YCA), Capacity Controlled (_CA) and Contract Business (_CB) fares.

Daily Flights – For this solicitation, “daily” means, at a minimum, service from Monday through Friday.

Debit Memo(s) – An accounting tool used by all airlines to collect amounts or make adjustments to agent transactions with respect to the issuance and/or use of traffic documents issued by or at the request of a travel agency. No debit memo(s) shall be issued for churning YCA, _CA, or _CB fare type bookings. Other booking/ticketing violations such as inappropriate Form(s) Of Payment (FOP) will remain intact. The contract carrier shall not issue debit memos to Commercial Travel Offices (CTOs) or Travel Management Centers (TMCs) for churning contract fares. Compare Churning.

Direct Service - Service between origin and destination points with only one stop and that stop does not include a change of plane. The exception is for service to specific destinations listed in Attachment 4 where one connect point involving a change of planes and one stop not involving a change of planes, or two stops not involving a change of planes will be allowed. Compare Nonstop Service and Connecting Service.

Domestic Route - A market within the fifty states, the District of Columbia, US Territories, and Possessions. Guam (GUM) is not considered Domestic for the purposes of this contract.

Double Connect -- Service between origin and destination points with two stops and those stops involve changing planes.

Fuel Surcharge – A fee for increased fuel costs that carriers have been authorized to impose on awarded fares based on commercial practice and other requirements specified under §B.19 Taxes, Fees, and Fuel Surcharges.

Full Published Y Fare – (Also known as the Y, Full Y, Standard Full Y fare). This fare is the highest published Y fare in a market. Published in the tariff guides, this fare is used to establish prorate shares for interline price computations and handling of rerouted distressed passengers. This fare shall not be used as the market fare from which discounts are offered for the YCA/_CA fares.

Government Transportation Request (GTR) – Standard Form 1169, the Government document used to buy transportation services. GTRs are issued and used only for officially authorized passenger transportation for the account of the United States. GTRs may be used to pay for international air travel. For domestic air travel, GTRs may be used under special circumstances and for travel related expenses. Special domestic circumstances are defined as acts of God, emergency situations, and when purchasing a domestic ticket in the USA in conjunction with travel that originated overseas.

Great Circle Mileage - The actual one-way mileage between two given points taking into account the curvature of the Earth. See §B.9, Maximum Circuity.

Group (See Group Travel Requirements Clause) – 10 or more passengers traveling together on the same day, on the same flight, for the same mission requiring group integrity, and identified as a group by the travel management service upon booking.

Inbound – Service from the designated point of destination to the designated point of origin, i.e., from the airport/city listed second to the airport/city listed first. See Outbound.

International Route – A market between a domestic city point of origin and a foreign city point of destination. These routes will not be airport specific. For the purpose of this contract, Guam (GUM) is considered international.

Jet - means a jet driven aircraft, not including propeller planes or turboprops.

Last Seat (Inventory) Availability – Last seat (inventory) availability means as long as there is coach class inventory available to sell on the plane, the Government traveler can purchase it. No reference to a specific Seat Assignment (Choice) is implied. See Seat Assignment (Choice).

Leg/Segment – One of two (three) portions of a connecting or direct (double connect) flight. Each leg/segment is flown on the same carrier or its code share partner.

Market – An airport or city pair, which when solicited is identified by a line item number.

Market Fare – (also known as the Full Economy Fare, Lowest Published Y Fare, Lowest Unrestricted Coach Fare, Lowest Logical Unrestricted Economy Fare, the Walk-Up Fare or the Selling Y Fare). This fare is the lowest logical fully refundable air fare with no restrictions or capacity controls. The market fare shall be used as the fare from which discounts are offered for the YCA/_CA fares. The codes for the market fare may vary by carrier and can be identified, for example, as Y2, Y26, YBV and/or B.

Minimum Service Standard – The Minimum Service Standard identifies the minimum level of service required, including -

· Nonstop or connecting service

· No more than one connect point (if applicable). Up to two connect points (or one connect and one direct flight) are allowed to specific destinations listed in attachment 4.

· Applicable connect time limitations

· Circuity limitations

· Timeband limitations

Nonstop Service – Service between origin and destination points without any stops. Compare Connecting Service and Direct Service.

Outbound – Service from the designated point of origin to the designated point of destination, i.e., from the airport/city listed first to the airport/city listed second. Compare Inbound.

Passenger Level Code – Identifies the Government’s estimated number of passengers per year.

Prepaid Ticket Advice

– (Also known as a prepaid ticket) is a ticket that is purchased in one location for a traveler to pick up at another location.

Propeller Plane – An airplane that is driven by a propeller.

Route Restricted – A contract carrier that limits the flights traveled on a particular market.

Seat Assignment (Choice) – When a specific seat assignment (choice) is offered by the contract carrier to the Government traveler. This may be done via the booking system, at airport check-in or at the gate.

Segment/Leg - See Leg/Segment.

Specific Destinations – City pairs listed in Attachment 4 where up to two connecting points (or one connecting point and one direct flight) and up to a total of 300 minutes (origin/destination) connection time will be permitted. Specific destinations are identified by line item numbers in the 4000 range (domestic) or 4500 range (international).

Ticket – The paper or paperless (i.e., electronic) instrument identifying the transportation to which the traveler is entitled.

Timeband – The time period in which the flight is scheduled to depart. Timebands are 6:00 AM - 9:30 AM (timeband 1), 9:31 AM - 2:59 PM (timeband 2), 3:00 PM - 7:00 PM (timeband 3), 7:01 PM - 10:59 PM (timeband 4), and 11:00 PM - 5:59 AM (timeband 5).

Trade Criteria – In connect markets, each nonstop flight counts as two flights for purposes of meeting the minimum number of required flights.

Travel Card – A GSA contractor-issued travel charge card to be used by travelers to pay for passenger transportation services, subsistence expenses, and other travel and transportation related expenses incurred in connection with official travel away from the official duty station.

Travel Management Centers/Commercial Travel Offices – Travel Management Centers (TMCs)/Commercial Travel Offices (CTOs) are travel agencies under contract to the Government.

Turboprop – A propeller driven aircraft that uses a jet turbine engine to turn the propellers rather than a piston engine.

Unrestricted Coach Fare - (Also known as the Full Economy Fare, Lowest Published Unrestricted Coach Fare, Lowest Published Y Fare, Lowest Unrestricted Coach Fare, Lowest Logical Unrestricted Economy Fare, the Walk-Up Fare, or the Selling Y Fare). This is the lowest full “Y” fare at which every coach seat is available for sale and may be purchased for one way travel. An unrestricted coach fare is fully refundable and not subject to capacity controls, ticketing time limits, advance purchase requirements, minimum or maximum stay requirements, travel time limits, blackout periods or penalty. For purposes of this definition, an administrative fee for re-booking, re-ticketing or cancellation is not considered a penalty. This fare is also referred to as "Market Fare" in this contract.

Valid Connect Point – Actual point at which passengers change planes between origin and destination airports and which meets the time frames and maximum circuity limits as applicable.

Valid Exception – One of the exceptions to the mandatory use requirement is applicable.

YCA Fare – The code used to designate unrestricted coach class contract fares for Government contract carriers. “CA” means “contract award.” No administrative fee/penalty shall apply for rebooking, re-ticketing or cancellation. See Unrestricted Coach Fare (YCA).

_CA Fare – A three-letter code used to identify capacity-controlled coach class contract fares for Government contract carriers. Such codes shall include the letters “_CA” as the last two characters. No administrative fee/penalty shall apply for rebooking, re-ticketing or cancellation. See Capacity Controlled Fare (_CA).

_CB Fare – A three-letter code used to identify capacity-controlled Government contract business class fares. No administrative fee/penalty shall apply for rebooking, re-ticketing or cancellation. See Contract Business Fare (_CB).

B.2

BACKGROUND

Since July 1980, the General Services Administration (GSA) has contracted for air passenger transportation services for Government civilian and military employees traveling on official business. The use of GSA air passenger transportation services is governed by 41 CFR 301-10.107 through 301-10.143 and 41 CFR 301-73.200 through 301-73.202.

B.3

DESCRIPTION OF SERVICES

1. The contract carrier shall furnish the services specified herein in accordance with the same services the carrier provides commercially to the general public in scheduled service, subject to the rules and procedures published in the air carrier’s tariffs on file with the Airline Tariff Publishing Company, and/or contained in the contract carrier's contract of carriage (a copy of which shall be provided to the Government upon request). The terms and conditions included in this solicitation apply to all services provided. In any event of inconsistency between the provisions of this solicitation/contract and the rules and procedures published in the air carrier's tariffs on file with the Airline Tariff Publishing Company and/or contained in the contract carrier’s contract of carriage, the provisions of this solicitation/contract will take precedence.

2. For domestic and international markets, the contract carrier shall make available all service on its own metal, not merely the service submitted for offer evaluation purposes. For example, if the minimum requirement is connect service, and the carrier offers both connect and nonstop service commercially, both connect and nonstop service shall be made available to the Government CPP passenger, not just the connect service.

· For domestic markets, the contract carrier shall make available all service on the offered code share partner(s).

· For international markets, the contract carrier shall make available all service on the offered code share partner(s) proposed on a market-by-market basis. If a code share partner is offered but no specific market is identified, the offeror shall make available all service on the offered code share partner in all awarded markets where the code share exists.

· Reservations on both contract carrier and code share carrier flights shall be made on the same basis as for commercial travelers and shall not discriminate in favor of commercial travelers.

B.4

SCOPE OF CONTRACT

This contract is to provide scheduled air passenger transportation service by United States certificated air carriers for various solicited domestic and international markets.

A.

Mandatory Users: Except as otherwise provided in §§B.4.B. and B.4.C., below, mandatory users for coach class service are—

(1) All uniformed personnel and civilian employees of the Department of Defense including military reservists traveling to and from inactive duty training when authorized by the Department of Defense.

(2) Civilian employees of agencies of the U.S. Government as defined in 5 U.S.C. 5701; for purposes of this provision, an agency of the U.S. Government as defined in 5 U.S.C. 5701 means:

(a) An executive agency (executive department, Government corporation owned by the Government of the United States, or an independent establishment);

(b) A military department (Department of the Army, Department of the Navy, and Department of the Air Force);

(c) An office, agency, or other establishment in the legislative branch; but does not include a Government controlled corporation (mixed-ownership Government corporation); a member of Congress; or an office or committee of either House of Congress or of the two Houses and does not include the Government of the District of Columbia.

(3) Uniformed members of the U.S. Coast Guard, the Public Health Service and the National Oceanic and Atmospheric Administration.

(4) Fact and expert witnesses traveling pursuant to a court order, a witness authorization agreement or other authorizing document issued by a court of competent jurisdiction or a Federal agency.

(5) Any other person(s) authorized to travel DIRECTLY at Government expense (including dependents where authorized by law or regulation) with the exception of contractors.

(6) Employees of the Legal Services Corporation (except grantees).

(7) Employees of the Neighborhood Reinvestment Corporation.

(8) Employees of the U.S. Air Force, U.S. Navy, U.S. Marine Corps, and the U.S. Army non-appropriated fund instrumentalities.

(9) Attorneys, experts, and other persons traveling primarily in connection with carrying out responsibilities under 18 U.S.C. 3006A, (representation for any person financially unable to obtain adequate representation).

(10) Federal employees of the Farm Credit System Insurance Corporation.

(11) Federal employees of the Federal Deposit Insurance Corporation.

When any of (1) through (11) above travel at Government expense except military reservists traveling to and from inactive training.

(12) Employees of the Farm Credit Administration when traveling on official Government business.

(13) Employees of the Government of the Commonwealth of the Northern Mariana Islands on official travel.

(14) Persons traveling on behalf of the American Red Cross National Sector for the purpose of overseas activities, or U.S. activities that support the organization's overseas operations (except contractors working for the American Red Cross).

(15) Employees of a tribe or tribal organization when performing travel necessary to carry out a contract, grant, or funding or cooperative agreement under the Indian Self-Determination and Education Assistance Act when such tribe or tribal organization has been added to the contract as a mandatory user by the contracting officer pursuant to this clause. Each eligible tribe or tribal organization will be added individually as a mandatory user by the contracting officer at the sole discretion of the Government and at no additional cost to the Government.

A list of tribes or tribal organizations that are mandatory users may be found at:

http://fss.gsa.gov/citypairs/tribeslist.cfm

(16) Employees of and participants in the Eisenhower Exchange Fellowship Program when performing travel necessary to carry out the provisions of 20 U.S.C. § 5201.

(17) Employees of the foundations established by Acts of Congress to solicit private sector funds on behalf of Federal land management agencies for official travel, including:

a. National Park Foundation

b. National Fish and Wildlife Foundation

c. National Forest Foundation (18) District of Columbia Courts.

(19) Federal employees of the National Credit Union Administration when traveling on official Government business.

(20) Employees of the Board of Governors of the Federal Reserve System when traveling on official Government business.

(21) DOD recruits traveling from Military Entrance Processing Stations (MEPS).

(22) Employees of a tribe or tribally designated housing entity when performing travel necessary to carry out a block grant under the Native American Housing Assistance and Self-Determination Act, pursuant to 25 U.S.C. § 4111(j), when such tribe or tribally designated housing entity has been added to the contract as a mandatory user by the contracting officer pursuant to this clause.

Each eligible tribe or tribally designated housing entity will be added individually as a mandatory user by the contracting officer at the sole discretion of the Government and at no additional cost to the Government.

A list of tribes or tribally designated housing entities that are mandatory users may be found at: http://fss.gsa.gov/citypairs/tribeslist.cfm B.

Non-Mandatory Users: Non-mandatory users may request contract service on an optional basis. Contract carriers may, but are not required to, furnish any requested service to non-mandatory users. Non-mandatory users are—

1.

All members and employees of the U.S. Congress; employees of the Judicial Branch of the Government; employees of the U.S. Postal Service; U.S. Foreign Service Officers; and employees of any agencies who are not subject to the provisions of 5 U.S.C. 5701-09.

2.

Groups of 10 or more passengers traveling together on the same day, on the same flight, for the same mission requiring group integrity, and identified as a group by the travel management service upon booking.

C.

Exceptions to the mandatory use requirement. Mandatory users are not required to use coach class contract fares when—

1.

Space or a scheduled flight is not available in time to accomplish the purpose of the travel, or use of contract service would require the traveler to incur unnecessary overnight lodging costs that would increase the total cost of the trip.

2.

The contract carrier’s flight schedule is inconsistent with explicit policies of individual Federal departments and agencies or other mandatory users to schedule travel during normal working hours.

3.

A non-contract carrier offers a lower fare available to the general public, the use of which will result in a lower total trip cost to the Government or other mandatory users, to include the combined costs of transportation, lodging, meals, and related expenses. NOTE: THIS EXCEPTION DOES NOT APPLY IF THE CONTRACT CARRIER OFFERS A COMPARABLE FARE AND HAS SEATS AVAILABLE AT THAT FARE, OR IF THE LOWER FARE OFFERED BY A NONCONTRACT CARRIER IS RESTRICTED TO GOVERNMENT AND MILITARY TRAVELERS ON OFFICIAL BUSINESS AND MAY ONLY BE PURCHASED WITH A CONTRACTOR ISSUED CHARGE CARD, OR CENTRALLY BILLED ACCOUNT.

4.

Rail service is available and such service is cost effective and consistent with mission requirements.

5.

Smoking is permitted on the contract flight.

APPLICABLE STANDARDS

B.5

NONDISCRIMINATION AGAINST HANDICAPPED TRAVELERS

The Air Carrier Access Act of 1986 and all implementing regulations issued by the Department of Transportation are applicable to this contract, and are specifically incorporated by reference herein: (e.g., 14 CFR Part 382, 49 CFR Part 27, 49 USC 41705, etc.)

B.6

DEPARTMENT OF TRANSPORTATION

The contract carrier shall comply with all relevant rules and regulations of the Department of Transportation, as well as provisions of the Federal Aviation Act of 1958 (as amended).

MARKET REQUIREMENTS

B.7

PASSENGER VOLUME

Passenger level codes - the codes listed below indicate the Government’s estimated number of passengers:

*Passenger count (PAX) levels are subject to change on a yearly basis based on data analysis of audited data and new requirements.

** Some domestic and international markets may have a lower threshold if the city pair route is to/from airports listed in §D.7 (1) (c), and/or to/from main international cities, or of special interest to the Government.

Estimated passenger count data is derived from the following sources: the Department of Defense (DOD) and federal agencies as well as, the travel card services and other contractors under contract with GSA. These counts are estimates only and are not guaranteed under this contract.

NOTE: Passenger count figures contained in Attachment 4 (Group 1) and Attachment 5 (Group 2) should not be considered as anything other than estimates.

Data Source

· GTRs are included

· Civilian agencies are not included

· New markets (particularly) are estimates only

· All transactions that are paid with the card are included

· GTRs are not included

· May include some non-City Pair fares (e.g., _DG, Cat Z, commercial fares, etc.)

· Some data may be segmented

To avoid duplication of estimates, GSA takes the highest estimate of the sources for each market (between the aggregated agency market data provided and the GSA SmartPay / ARC data). GSA is always interested in improving its data quality to better represent future requirements and bring efficiencies to the program. All contract carriers are encouraged to provide any data determined to better improve the requirements development process. This includes, but is not limited to, Federal and military passenger volume information by market, nonsensical markets, evolving trends, etc.

B.8

REQUIREMENTS

(a) This is a requirements contract for the services specified in the Schedule of Items (Attachment 4 and 5), and effective for the period of performance. The quantities of services specified in the schedule are estimates only and are not purchased by this contract. Except as this contract may otherwise provide, if the Government’s requirements do not result in orders in the quantities described as “estimated” or “maximum” in the schedule, that fact shall not constitute the basis for an equitable price adjustment.

(b) Delivery or performance shall be made only upon the purchase of tickets in accordance with the terms and conditions of the contract. Subject to any limitation elsewhere in this contract, the contract carrier shall furnish to the Government all services specified in the schedule.

(c) Except as this contract otherwise provides, the Government shall order from the contract carrier all the services specified in the schedule that are required to be purchased by the Government activities specified as mandatory users in the Scope of Contract.

(d) The Government is not required to purchase from the contract carrier requirements that meet the exceptions to mandatory use in the Scope of Contract.

(e) Tickets shall not be sold under this contract for passenger transportation services after the end of the contract period or any extension to the contract period.

B.9

DOMESTIC ROUTES (MARKETS)

1.

Contract Line Item Number: Each line item number in the Schedule of Items (Attachments 4 and 5) is contained in the City Pair Offer Preparation System (COPS) identified as:

(a) Group 1

(b) Group 2

2.

Description of Requirements: Requirements are listed in the Schedule of Items (Attachments 4 and 5) and described as follows:

(a) The following codes indicate whether either nonstop or connect service is required for each line item:

N/S - Nonstop

C - Connecting service with no more than one connecting point en route. Connect time shall not exceed 100 minutes . The exception is to specific destinations listed in Attachment 4 with up to two connecting points (or one connect point and one direct flight) and total connecting time shall not exceed 300 minutes (origin/destination). The offeror shall only list valid connect points. No change of airports at connecting points is allowed in offers for domestic routes (b) Identified Passenger Level Code.

(c) Required number of daily flights. The required number of daily flights in each direction is listed separately from the passenger estimates. The number required is 1, 2, 3, 4, or 6 flights in each direction and is based on the minimum requirements of the Government.

3.

Offered Routes (Markets)

Except for flights departing from Alaska and Hawaii, only flights departing on or after 6:00 AM and prior to 11:00 PM that meet the minimum service standard shall count towards meeting the minimum number of flights as specified in the Schedule of Items (Attachments 4 and 5). For flights departing from Alaska and Hawaii, only flights that meet the minimum service standard shall count towards meeting the minimum number of flights as specified in the Schedule of Items (Attachments 4 and 5). However, for purposes of calculating the total number of flights, all flights meeting the minimum service standard shall count regardless of time of day.

For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each market offered in the “Meet Min” field. Offerors shall list all required information including the number of nonstop, direct, and connecting flights available in each direction in each of the five timebands. Offerors that do not meet the Government minimum requirements on a market are not allowed to submit an offer for that market.

For line items listed in Group 2, offerors shall indicate whether or not they meet the minimum requirements for each market offered. Offerors that do not meet the Government minimum requirements on a market are not allowed to submit an offer for that market.

4.

Connecting Service:

(a) In determining the number of connecting flights in a specific market, the same leg shall not be counted as more than one connecting flight in that market.

(b) In connecting service markets, the minimum number of daily flights required will be “traded” for a higher level of service by weighting the levels of service:

i.

Each connecting (C) flight and each direct (D) flight counts as one (1) flight; and ii.

Each nonstop (NS) flight counts as two (2) flights. For example, in a market requiring 6 connecting service flights (6 flights in each direction), the requirement can be met with three (3) nonstop flights or any combination of nonstop, direct or connecting flights that produces a total number of 6 or more flights in each direction.

Two examples in a market with a minimum requirement of 6 connecting service flights in each direction

Example One:

Inbound

Equates to 3 + 0 + 2(2) = 7

Outbound

Equates to 3 + 1 + 2(2) = 8

Under the “trade” criteria, both inbound and outbound flights above meet the requirement.

Example Two:

Inbound

Equates to 3 + 1 + 1(2) = 6

Outbound

Equates to 1 + 2 + 1(2) = 5

In example two, although inbound flights are sufficient, outbound flights are insufficient; therefore, the offer for this market does not meet the minimum requirement. “Trading” of connecting flights applies only for purposes of calculating whether the minimum number of flights is met (§D.5 Evaluation Criteria, Factor One) “Trading” of connecting flights does not apply to calculating the actual number of flights. As an example, if a city pair requires 4 connecting flights, and a carrier has 2 nonstop flights the minimum has been met. For purposes of §D.5 Evaluation Criteria, Factor Two, Subfactors 3 and 4, this shall count as 2 flights, not as 4 flights.

(c) Maximum Circuity: The Government will not accept flights above the following maximum variances over the great circle mileage between each city pair to meet the required number of flights:

Great Circle Mileage

Maximum Circuity

0 – 200 miles

175%

201 – 600 miles

160%

601 - 1,000 miles

145%

1,001 - 1,400 miles

140%

1,401 - 2,000

135%

2,001 - 3,000

130%

3,001 miles or more

125%

(d) Only valid connect points (one connection per flight) shall be used to meet the required number of flights except in selected Alaska and Hawaii markets where there may be two connect points. The domestic double connect point markets will be solicited in line items 4000 to 4101.

(e) Nonstop service. In nonstop markets, each nonstop flight counts as one (1) flight.

(f) Connect Markets. For connect markets, only a single stop is permitted, except to specific destinations listed in Attachment 4 (where up to two (2) stops are allowed). A connect plus a direct does not meet the minimum requirements except to the specific destinations listed in Attachment 4. No change of airports at connecting points is allowed in offers for domestic routes.

B.10

INTERNATIONAL ROUTES (MARKETS)

1.

Contract Line Item Number: Each line item number in the Schedule of Items (Attachments 4 and 5) is contained in the City Pair Offer Preparation System (COPS) identified as:

(a) Group 1

(b) Group 2

2.

Description of Requirements: Requirements are listed in the Schedule of Items (Attachments 4 and 5) and described as follows:

(a) The following codes indicate whether either nonstop or connect service is required for each line item:

N/S – Nonstop service

C – Connecting service with no more than one connecting point en route. Connecting time shall not exceed 180 minutes. The exception is to specific destinations listed in Attachment 4 where total connecting time (origin/destination) shall not exceed 300 minutes and up to two connect points (or one connect point and one direct flight) are allowed. The offeror shall list only valid connect points. No change of airports at connecting points is allowed in offers for international routes. The international double connect point markets will be solicited in line items 4500 to 4910.

(b) Identified Passenger Level Code.

(c) Required number of flights. One flight in each direction (one inbound flight and one outbound flight) on any three or more days per week is required.

3.

Offered Routes (Markets)

All flights meeting the minimum solicited requirements shall count towards meeting the minimum number of flights specified in the Schedule of Items (Attachments 4 and 5) regardless of the time of day of the flight.

For line items listed in Group 1, offerors shall indicate whether or not they meet the minimum requirements for each market offered in the “Meet Min” field. Offerors shall list all information required including the number of nonstop, direct, and connecting flights available in each direction in each of the five time bands. Offerors that do not meet the Government minimum requirements on a market are not allowed to submit an offer for that market.

For line items listed in Group 2, offerors shall indicate whether or not they meet the minimum requirements for each market offered. Offerors that do not meet the Government minimum requirements on a market are not allowed to submit an offer for that market.

4.

Connecting Service:

(a) In determining the number of connecting flights in a specific market, the same leg shall not be counted for more than one connecting flight in that market.

(b) Maximum Circuity: The Government will not accept flights above the following maximum variances over the great circle mileage between each city pair to meet the required number of flights:

Great Circle Mileage

Maximum Circuity

0 – 500 miles

175%

501 - 1,000 miles

160%

1,001 - 1,500

145%

1,501 - 2,500

140%

2,501 - 4,000

135%

4,001 - 6,000

130%

6,001 miles or more

125%

Only valid connect points (one connection per flight) shall be used to meet the required number of flights.

5.

Connect Markets. For connect markets only a single stop is permitted. A connect plus a direct does not meet the minimum requirements. The exception is to specific destinations listed in Attachment 4 where up to two stops are permitted, and a connect plus a direct do meet the minimum requirements.