PWS VTC Upgrade.pdf

PERFORMANCE WORK STATEMENT (PWS)

Video Tele-Communication Upgrade

Support Services

Blount Island Command

Part 1

General Information

1. GENERAL: This is a non-personal services contract. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the

Government.

1.1 Description of Services/Introduction: The contractor shall provide all required personnel, transportation, supervision, and other items necessary to perform the services in this Performance Work

Statement atBlount Island Command (BICmd). The contractor shall perform to the standards in this contract.

1.2 Background: Blount Island Command (BICmd) is a component organization of Marine Corps

Logistics Command and is located in Jacksonville, Florida. BICmd is upgrading one Video

TeleConference (VTC) suite, decommissioning two VTC suites, installing one existing VTC suite, upgrading equipment in several areas, installing a new Audio Visual (AV) system, and adding programing to all systems to integrate Microsoft TEAMS.

1.3 Objectives: Upgrade Video Teleconference suites.

1.4 Scope: Upgrade the Video Teleconference suites in the following locations:

Building Room No. Description

104 103 Provost Marshall Office

100 208 Command Conference Room

100 209 Secure Room

100 142 Contracts Room

100 EOC Conference Room

152 112 Navy Support Management Branch Conference Room

350 M10 Plans

1.4.1 The Contractor shall perform the following tasks:

1.4.1.1 Building 104

Remove VTC system and upgrade all equipment, minus two side screens, and enable Microsoft

TEAMS integration.

1.4.1.2 Building 100

1) Command Conference Room: Upgrade VTC system and provide Microsoft

TEAMSintegration.

2) Contracts Room: Remove VTC system, add cabling and programming for third desk, add programming for each station to use monitors and provide Microsoft TEAMS integration.

3) Secure Room: Install existing VTC unit and upgrade monitor with new 70”.

4) EOC Conference Room: Provide TEAMS integration.

1.4.1.3 Building 152

Provide Microsoft TEAMS integration.

1.4.1.4 Building 350

Add two 82” monitors and components for computer integration.

1.4.2 The Contractor shall perform the following tasks:

1) Provide training to S6 and KBRwyle help desk technicians.

2) Upgrade all software components.

1.5 Period of Performance: The period of performance shall conclude 30 November 2021.

1.6 General Information:

1.6.1 Quality Control. The applicable contract quality requirements are for commercial standards. The contractor shall maintain an effective quality control program to ensure services are performed in accordance with this PWS and commercial industry standards. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. IAW FAR 46.202-1, the Government shall rely on the contractor’s existing quality assurance systems as a substitute for Government inspection and testing before tendering for acceptance unless customary market practices for the commercial services being acquired include in-process inspection. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice. In the event that there are nonconforming services, the Government shall request a copy of the written Quality Control Plan (QCP).

1.6.2 Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

Washington’s Birthday Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth National Independence Day Christmas Day

Independence Day

1.6.4 Hours of Operation. The contractor is responsible for conducting business, between the hours of

0630 - 1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance. The work to be performed under this contract will be performed at Blount

Island Command, Jacksonville, FL. Blount Island Command is a United States Marine Corps installation.

1.6.6 Type of Contract. The Government will award a Firm Fixed Price Contract.

1.6.7 Security Requirements. There are no known organizational conflicts of interest. The resultant contractor employees will be required to complete a DD 254 and sign a non-disclosure statement before beginning work as there may be access to classified or sensitive information.

1.6.7.1 Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Security Procedures. The contractor shall adhere to and participate in the execution of all security instructions, Command Orders, and directives of Blount Island Command.

1.6.7.3 CONUS Anti-Terrorism (AT) Considerations. The contractor shall comply with monthly scheduled Random Access measures (RAM). These RAM, at a minimum, shall consist of the random implementation of higher Force Protection Conditions (FPCONS) measures in consideration of the local terrorist capabilities. Random use of other physical security measures will be used to supplement FPCON measures. The contractor shall comply with all requirements associated with FPCON measures.

1.6.7.4 Background Checks for Contractors Performing Services On-Site. The contractor shall perform background checks and make suitability determinations for all employees performing services on-site. The contractor and its subcontractors shall complete background checks and make suitability determinations on all employees before beginning performance on site. The contractor shall notify the Contracting Officer that the background checks and suitability determinations have been completed for all affected individuals.

Contractor personnel shall also be subject to additional background checks by the Government before and during their performance at Blount Island Command. Contractors shall insert terms that conform substantially to the language herein for background checks in all subcontracts under the contract.

1.6.7.4.1 Compliance with the requirements for performing a background check and making a suitability determination shall not be construed as providing the contractor employee clearance to have access to classified information or confidential business information.

1.6.7.4.2 Removal of Contractor Employees. Removal of contractor employees will be made by the

Contracting Officer for any employee whose continued employment under this contract is inconsistent with the interest of military security. The Contracting Officer may require the immediate removal of any contractor employee that is objectionable, incompetent, or endanger persons (including themselves) or property, or whose physical or mental condition is such that it would impair the employee’s ability to satisfactorily perform the work. Notification for removal will be in writing. However, notification may be made by telephone, and later confirmed in writing if time and circumstances warrant. The contractor shall take immediate action to replace any dismissed employee. Personnel changes, regardless of cause, will not reduce the contractor’s obligation to perform work in accordance with the contract terms and conditions.

1.6.7.5 Key Control. As applicable, the Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.7.5.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.7.5.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.7.5.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.8 Special Qualifications. All contractor personnel working on this contract shall have or qualify for a

Secret Clearance.

1.6.8.1 Base Access. In order to gain access to the Installation, the contractor shall comply with requirements for documentation and criminal background check per CmdO 5560.1.

1.6.8.2 The contractor shall obtain appropriate Blount Island badges, vehicle passes and vehicle registration/decals prior to entering the facility. The Blount Island Police Department pass & ID Office issues badges, vehicle passes and decals based upon the duration of the contract.

1.6.8.3 Common Access Cards (CACs). The CAC is a DOD-mandated program affecting Military, DOD

Civilians and eligible contractors. In addition to its use as an ID card, the CAC is expected to provide a variety of functional capabilities such as access to buildings and facilities, and secure access to Government computer systems and networks.

1.6.8.4 The contractor shall comply with all security requirements enforced by the applicable sponsoring

Government agency. Contractor personnel shall have as a minimum a favorable National Agency Check with Inquiries completed before being permitted access to Government automated information technology systems.

1.6.9 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation Subpart 42.5. The Contracting Officer and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced.

Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Key Personnel. The follow personnel are considered key personnel by the government: Contract

Manager. The contractor shall provide a Contract Manager (either on-site or virtually) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between

8:00 a.m. to 4:30p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees. In accordance with DFARS 211.106, all contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel working at Blount Island will be required to obtain and wear badges in the performance of this service.

1.6.13 Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such

OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.14 SAFETY

1.6.14.1 Marine Corps Logistics Command (LOGCOM) is in the process of pursuing OSHA Voluntary

Protection Programs (VPP) recognition, or has already received VPP recognition from OSHA. VPP affects all applicable contractors operating on site. It is the contractor's responsibility to ensure its employees and managers are in full compliance with OSHA requirements and have a general understanding of VPP. All contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of LOGCOM. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html. The contractor shall comply with commercial safety standards as identified by the Occupational Safety and Health

Administration. The contractor shall comply with all Federal, State, Department of Defense (DoD), Navy, Marine Corps (MC), and local rules and regulations to include but not limited to Occupational Safety and

Health Administration (OSHA) Standards, National Fire Protection Association (NFPA) Standards, Navy

Marine Corps Directive (NAVMC DIR) 5100.8, Marine Corps Order (MCO) 5100.8, and

MARCORLOGCOMO (LCO) 5100.8. The contractor must have a written Safety Plan and submit it to the

Contract Specialist for review and approval by the Contracting Officer within ten (10) calendar days after contract award. In addition to the requirements listed above, the contractor’s written Safety Plan shall, as a minimum, address the following:

1. Mishap reporting procedures

2. Weekly safety meetings

3. Employee training requirements

4. Monthly safety inspections

5. Requirements for subcontractors to comply with the safety provisions of this contract

1.6.14.2 Additional Safety requirements:

1.6.14.2.1 Applicable Contractors: These requirements apply to contractors, subcontractors, and their employees or agents.

1.6.14.2.2 Days Away, Restricted, and or Transfer Case Incident Rate (DART): Number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given period.

1.6.14.2.3 Total Case Incidence Rate (TCIR): Total number of recordable injuries and illness cases per 100 full-time employees that a site has experienced in a given period.

1.6.14.2.4 Contractors must submit their 3-yr TCIR and DART rates as part of their proposal in order for the proposal to be considered technically acceptable.

1.6.14.2.5 As soon as reasonably possible but no later than 24 hours of any mishap or incident resulting in personal injury (OSHA recordable) and/or significant property damage while performing work authorized by this contract, the contractor shall notify the following:

1. The activity’s Safety Representative – Name/Phone Number: Jeff Churchill, jeff.churchill@bic.usmc.mil (904) 696-5623;

2. The COR (if applicable); ________________________________________

3. The Contracting Officer: Stanley G. Sanders Jr., Stanley.Sanders@usmc.mil (904) 696-4812;

4. A written report of the mishap/incident shall be sent within 24 hours to the designated Safety

Representative, COR, and Contracting Officer stated herein.

1.6.14.2.6 Mishap notifications shall contain, as a minimum, the following information:

1. Contract Number, Name of Company, and Name and Title of Person(s) Reporting http://www.osha.gov/dcsp/vpp/index.html mailto:jeff.churchill@bic.usmc.mil

2. Date, Time, and exact location of accident/incident

3. Brief narrative of accident/incident (Events leading to accident/incident)

4. Cause of accident/incident, if known

5. Estimated cost of accident/incident (material and labor to repair/replace)

6. Nomenclature of equipment and personnel involved in accident/incident

7. Corrective actions (taken or proposed)

8. Other pertinent information

1.6.14.2.7 Contractor must fully cooperate with LOGCOM safety personnel during safety inspections of the workplace and inspections of required documentation.

1.6.14.2.8 Safety requirements listed in this package that do not relate to the contractor’s operations or services may be waived by the Contracting Officer. Objections made by the contractor must be reported to the Contracting Officer within 10 days of contract award. Objections will be considered on a case-by-case basis.

1.6.14.2.9 Smoking and the use of tobacco products is allowed in designated areas only.

1.6.14.2.10 All vehicle operators and passengers of contractor and privately owned vehicles are required to wear seatbelts while their vehicle is in operation on the installation and/or performing work under this contract. The use of seatbelts is also required on all mobile construction equipment operating on the installation and/or performing work under this contract.

1.6.14.2.11 All vehicle operators and passengers are prohibited from using a cell phone, personal digital assistant (PDA), or Blackberry™, unless the vehicle is safely parked or the operator is using a hands-free device. The use of portable headphones, earphones, or other listening devices (except for hand-free cell phones) while operating a motor vehicle is also prohibited.

1.6.14.2.12 Should an accident occur and in the event the US government investigates the mishap, the contractor and subcontractors shall cooperate fully and assist government personnel during the investigation period. Instructions pertaining to the assistance required from the contractor in support of an investigation and the point of contact of the LOGCOM safety personnel involved in an investigation will be provided by the COR or the Contracting Officer.

1.7. SERVICE CONTRACT REPORTING (SCR) REQUIREMENTS

Services Contract Reporting (SCR) requirements apply to this contract. The contractor shall report required

SCR data fields using the SCR section of the System for Award Management (SAM) at following web address: https://sam.gov/SAM/.

1.8. MISSION ESSENTIAL CONTRACT REQUIREMENTS.

In the event that the services provided hereunder are determined to be mission essential, the contractor shall comply with DFARS 252.237-7023 and 252.237-7024.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are required to be used in the performance of a contract by the Key Personnel listed in the PWS.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS: The following are common acronyms used in contract documents and/or Government meetings:

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QAR Quality Assurance Representative

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program