PWS - Hozho Go Nahataa Project.pdf

Gallup Indian Medical Center Performance Work Statement (PWS)

For HOZHO GO NAHATAA PROJECT

GENERAL:

This performance work statement describes the requirements for a contractor to continue implementing the Hozho Go Nahataa Project in its final year for Gallup Indian Medical Center (GIMC) Domestic Violence Prevention Initiative (DVPI). The consultant will continue the traditional Dine’ teachings from Navajo Wellness Model for domestic violence offenders who are being referred from the court systems within the Gallup Service Unit. This is a unique project and it is using a particular prevention strategy that is in support of the goal and objectives of the DVPI project.

BACKGROUND:

This is the final year of the DVPI project. It is a viable project funded since 2010. The project has establish many stable and committed partners to meet the primary goal and supporting objectives of the DVPI project.

SCOPE OF WORK:

The Contractor shall provide traditional Dine’ teachings from Navajo Wellness Model for domestic violence offenders who have been referred from the court systems within the Gallup Service Unit. It could also include clients who are self‐referred for help with domestic violence.

The offenders are taught within a flexible 10‐week program on different topics using the Navajo Wellness Model. The clients are taught and counseled individually, not as a group. About 80% of the offenders are referred from magistrate court in Gallup.

PERFORMANCE‐BASED REQUIREMENTS:

The Contractor shall provide services to teach traditional Dine’ teachings from Navajo Wellness Model for domestic violence offenders who have been referred from court systems within the Gallup Service Unit.

Specific tasks include:

The Contractor shall consult with Gallup Indian Medical Center’s DVPI Project Director to review the overall plan of the Hozho Go Nahataa Project for the final year, Year 5.

The Contractor shall have the Instructor’s Training and Certificate for taking the Navajo

Wellness Model. The consultant shall speak Navajo language since the Navajo Wellness

Model is written in Navajo with subtitles in English.

The Contractor shall continue the 10‐week Navajo Wellness program that has been uniquely developed for the past four years and is now in the final year.

The Contractor shall teach the series of simple and meaningful teachings that is already set up from the Navajo Wellness Model for the offenders, covering a wide range of topics inclusive of ke’, domestic violence, sexual assault, mental health, behavioral health, physical health, anger management, and spiritual health.

The Contractor shall use the evaluation questions that have been uniquely developed for the 10‐week NWM program. These evaluation questions reflect the 4 core values of the

NWM curriculum. The evaluation questions are qualitative in nature and are gathered from the 10‐week program NWM educational sessions. This will validate the outcome of the project.

The Contractor shall continue work with the City of Gallup and Navajo Nation courts for referral system that was set up from the previous year.

The Contractor shall be responsible for setting up teaching and counseling sessions as it is appropriate for offenders at the Hozho Center.

The Contractor shall be responsible for submitting the program reports, the evaluation summaries, and other pertinent information as attachments to the invoices as they are submitted each month.

The Contractor shall be responsible for composing and submitting the overall project evaluation report to the GIMC DVPI Project Director by the end of the project by

September 30, 2020.

PERFORMANCE EVALUATION:

The Contractor performance shall be evaluated in accordance with the standards set forth in the contract and Performance‐based Matrix.

PLACE OF PERFORMANCE: The project is located in the Gallup Service Unit.

PERIOD OF PERFORMANCE: The contract will be from date of award through September 30, 2020.

GOVERNMENT FURNISHED INFORMATION, MATERIALS & SERVICES:

Government unique information related to this requirement, which is necessary for Contractor performance, will be made available to the Contractor. The Contracting Officer or designee will be the point of contact for identification of any required information to be supplied by the Government.

The GIMC DVPI Director will provide the evaluation format to be used for the teaching sessions provided by the consultant. It will assess progress made based on the four core values of the Navajo Wellness Model. An evaluation format has been developed for this project.

CONTRACTOR REQUIREMENTS:

Experience: The Contractor shall have a minimum of 24 months of experience providing services of similar nature. All providers under the involvement of speaking, presenting, etc. shall have acquired specific experience in subject matter (Navajo Wellness Model, domestic violence, dating violence, bullying, communication, social media, cultural relevant materials, and community resources) supported with a resume, and/or experience, and/or certification on the subject matter. Contractor shall be thoroughly trained as an instructor for the Navajo Wellness Model and trained as a traditional counselor through the Dine’ Council of Elders and trained as an advocate.

CONTRACTING OFFICER RESPONSIBILITY:

Authority to negotiate changes in term, conditions, or amounts cited in this contract is reserved by the Contracting Officer.

CONTRACTING OFFICER REPRESENTATIVE (COR): The COR for this contract shall be: Marlene Jasperse, PhD, HP Specialist.

The COR is responsible for:

1. Monitoring the Contractor’s technical progress, including surveillance and assessment of performance and recommending to the Contracting Officer changes in requirement;

2. Performing technical evaluation as required;

3. Performing technical inspections and acceptance required by this contract; and

4. Assisting the Contractor in the resolution of problems encountered in performance.

BILLING PROCEDURES:

Contractor shall provide invoices for services performed. The Contractor will be paid on a monthly basis, as a result of work performed for each month, upon receipts of proper invoice for the services furnished. Invoice shall include Company name, tax ID number, contract number, and purchase order number, period of service and remit to address. Invoice shall have the following certification:

COR: “Services have been received and are acceptable in accordance with the terms of the contract.”

COR Signature Date

FEE SCHEDULE:

Performance‐based Task: Outcome/Product: Price

Implementation Phase:

March 2020 through August 2020.

Program meetings with DVPI Director and DVPI evaluator on a monthly basis.

Teaching and counseling sessions for clients.

Descriptive Summary of number of clients taught and counseled.

Evaluation Summary for educational and counseling sessions.

The descriptive summary, the evaluation summary, and program meetings will be attached to each invoice submitted on a monthly basis.

Evaluation Phase:

September 2020

Review Project Evaluation Report with DVPI Evaluation consultant.

Submit the Project Evaluation

Report to DVPI Project Director.

Submit final Project Evaluation Report and final invoice.

TOTAL COST $

Performance – Based Matrix

Performance‐based Task Indicator Standard Quality Assurance Incentives

State the end results or outputs that you, the customer will formally accept or reject.

For the requirement, state the feature(s) of end result that will be surveyed.

For each “indicator,” state a performance level that, when met, means the task has been performed satisfactorily.

This Standard describes “What Success Looks

Like.”

For each “Standard”, state the method used to check performance (i.e. random sampling, 100% inspection, periodic inspection, customer complaints).

List Positive and Negative

Incentives. Address method of linking payment to quality of service.

The contractor shall provide consultation services to provide traditional Dine’ teachings from Navajo

Wellness Model for domestic violence offenders who have been referred from the court systems within the Gallup Service

Unit. It could also include clients who are self‐referred for help with domestic violence.

Competency

Compliance

Professionalism

Documentation

Service Quality

Perform 100% required tasks at 100% of the required competencies.

100% compliance with IHS Service Units and/or

Health Centers published Policies; Procedures;

Standards of Care; and hospital protocols.

Performance characterized by continued awareness and focus on customer service. 100 percent adherence to the Federal Code of Conduct.

100% percent of all documentation meets established IHS HPDP’S standards to include, but are not limited to, timeliness, legibility, accuracy, content, date, time, signature and designated profession.

Satisfaction with quality of service is evidenced by valid customer inputs.

Surveillance systems will include periodic inspections and customer complaints.

Payment of contract price for satisfactory service.

Contractor performance will be evaluated using the Contractor

Performance Assessment

Reporting System (CPARS). The evaluation will be considered when future IHS contract selections are made.