PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

Particle Counters Maintenance and Calibration

27 September 2021

1.0 DESCRIPTION OF SERVICES. The contractor shall provide all labor, travel to include per diem, parts, materials, equipment and services to perform preventive maintenance, calibration and repairs to keep two Liquid borne Particle Counters with three sensors listed below in functional operating condition. The Particle Counters are located in Building 165, Room 24B, at Robins Air Force Base, Georgia for the 402nd Maintenance Support Group (MXSG).

1.1 Preventive Maintenance (PM). The Contractor shall perform two (2) semi-annual on-site preventive maintenance service every year to factory specifications as required by manufacturer's official publications (such as service manuals and standard service contract stipulations) to assure long-term performance and reliability of the Particle Counters and to verify system performance. All service work will be performed by Original Equipment Manufacturer (OEM) certified factory-trained personnel employed by the contractor. Service repair technicians will perform services using the most up-to-date maintenance techniques, operation and modifications and latest state-of-the-art applications for service/repair being performed on this equipment according to OEM specifications. All replacement parts furnished by the contractor shall be OEM compatible components. The contractor shall contact designated Government Representative to schedule date/time to complete preventive maintenance services.

1.2 Emergency Repairs. The contractor shall provide an unlimited number of unscheduled repair service calls for the instrument systems listed in paragraph 1. Once notified by the Government Representative that a problem exists, the contractor shall provide on-site response time within 48 hours during normal business hours and continue working until the problem is resolved with Original Equipment Manufacturer (OEM) certified factory-trained personnel employed by the contractor.

1.3 On-site Repair. Repair of covered items shall be performed on-site if possible by Original Equipment Manufacturer (OEM) certified factory-trained personnel employed by the contractor. If an item cannot be repaired on-site, it will be removed from the system and shipped to the appropriate service center or delivered by the contractor at no additional cost to the government. The item removed must be restored to proper operating condition, returned to the government, and reinstalled in a reasonable timeframe but no more than 30 business days, without prior government approval. In the event that an item cannot be repaired, the contractor shall inform the Government Contract Monitor in advance of replacement.

1.4 Parts. The contractor shall obtain all parts necessary to repair the Particle Counters. Parts will be furnished and shipped at the contractor’s expense. All other expenses will be at cost to the contractor.

1.5 Telephone Support. The contractor actually performing the repair service shall provide technical phone support from 8:30 am to 5:00 pm (EST), Monday through Friday. Telephone service will be provided without concurrence or intervention and will only involve the government and the contractor actually performing the repair service. The contractor shall provide priority status for technical support inquiries and respond within three (3) business days.

1.6 Schedule. The Contractor shall schedule and perform on-site preventive maintenance inspections and service calibrations of each system twice per year in June and December (once every 6 months per system). This service shall be performed at approximately equal intervals during the 12-month period.

1.7 Warranty. The Contractor shall provide a 90-day replacement part warranty to include parts and labor.

1.8 Calibration. All items shall be inspected & calibrated to standard commercial practice. At the completion of an inspection & calibration, the Contractor shall provide a final calibration. A new calibration sticker will be dated and applied. The calibration sticker is verification the unit meets the original equipment operating specifications. Complete service history and calibration data and certificates will be available to access and download.

(CDRL A001, DI-QCIC-80798C/T, Calibration Certificate/Report)

1.9 Service Report: Upon completion of each visit, the contractor will provide a copy of the field service report to the Government Representatives identified in PWS paragraph 4.2 for all work performed.

(CDRL A002, Maintenance Service Report, DI-MGMT- 80995A).

2.0 SERVICES SUMMARY (SS). None.

3.0 GOVERNMENT FURNISHED PROPERTY (GFP). None – there is no GFP attachment for this acquisition.

4.0 GENERAL INFORMATION

4.1 Access to Government Facilities:

4.1.1 Base Access: The contractor will be escorted by Government personnel at all times during all service calls. The Air Force has mandated visitors, to include all non-DOD card holders, to consent to a check of their criminal history prior to being allowed access to installations. The check is similar to a driver’s license check and be conducted at the Visitor Control Center (VCC) off of Watson Boulevard.

4.1.1.1 The Contractor shall ensure Contractor personnel who require access to Robins AFB or other Government facilities comply with the security procedures of the facility.

4.2 Government Representatives. The following individuals will serve as Government Representatives for MXSG.

4.3 Contractor Program Manager. The Contractor shall provide a Program Manager who shall be the single point of contact between the Contractor and the Government. The name and phone number of the Contractor’s Program Manager shall be provided in writing to the Contracting Officer and Government Representatives no later than five (5) calendar days after contract award date.

4.4 Place of Performance and Hours of Work. On-site contract services shall be performed at the Warner Robins Air Logistics Complex. The work will take place in Building 165, Room 24B, at Robins Air Force Base, Georgia. The Contractor’s work hours (shifts) shall normally be from 7:30 am to 4:15 pm (EST), Monday through Friday. The Government may adjust the Contractor’s work hours based on workload requirements, with the flexibility to start work earlier, work odd shifts, and/or work weekends. The Government will provide the Contractor the required work hours (schedule) for contractor personnel, and will provide a 48-hour notice prior to changing any work hours.

4.5 Recognized Holidays. Unless otherwise required by the Government, the Contractor shall not have access to Government facilities to work or telework on all federal holidays. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

4.6 Security Requirements.

4.6.1 Government Security Regulations. The Contractor shall ensure personnel, information, system, facility, and international security requirements are met in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), Air Force Instruction (AFI) 31-101, Integrated Defense.

4.6.2 Contractor Security Clearance. This requirement does not require a security clearance.

4.6.3 Communications Security (COMSEC). The Contractor shall use only secure communications methods and/or equipment to transmit or otherwise transfer classified and/or sensitive, but unclassified, information in accordance with DoD 5220.22-M.

4.6.4 Access to Government Facilities/Contractor ID (Badging). The Contractor shall ensure Contractor/subcontractor personnel who require access to Robins AFB or other Government facilities comply with the security requirements of the installation.

4.6.4.1 The Contractor shall ensure a Defense Biometric Identification System (DBIDS) ID card is obtained by all contractor/subcontractor personnel who require recurring access to a Government facility, but not local area network (LAN) access. The Contractor shall submit a letter to the PCO or COR listing all contractor/subcontractor personnel requiring access to the facility. The PCO or COR will approve the request and forward it to the designated badging agent to accomplish Robins AFB access affidavit. The badging agent then submits to “Pass and Registration” for issuance of the contractor’s DBIDS ID card. Contractor/subcontractor personnel shall report to the issuing/registration office to obtain the DBIDS ID card(s) with required documentation.

4.6.4.2 All personnel requesting installation Contractor DBIDS ID (credentials) must present a valid state issued identification card or driver’s license and a social security card or certified birth certificate or passport before they will be issued a credential. For those operating a motor vehicle on base, they will need to provide valid proof of registration and insurance. If Contractor employees are not a U.S. citizen, they must possess proof showing they are allowed to work in the United States/Georgia. Persons must present a previously issued Contractor identification card if applicable. Any foreign visitor/contractors must coordinate with the Foreign Disclosure Office. DBIDS ID cards are normally valid up to one year.

4.6.4.3 The Air Force has mandated contractors requesting a badging ID, consent to a check of their criminal history prior to being allowed access to installations. The check will be conducted at the Visitor Control Center (VCC) off Watson Boulevard, Robins AFB, GA. Contractors requiring unescorted access will need their driver’s license or state-issued ID, and a social security card, which will be checked by name, dates of birth and social security number. The COR will work with the badging agent and the Contractor to submit required documentation to the Visitor Control Center (VCC. The contractor ID card/badge authorizes unescorted entry to Robins AFB for the bearer only. A contractor with a DBIDS ID card does NOT have sponsorship capability.

4.6.4.4 The Contractor shall submit a letter to the PCO immediately if contractor/subcontractor personnel no longer require access, upon transfer/termination of contractor/subcontractor personnel or upon completion/termination of the contract/order. The letter shall identify the name(s) and social security number(s) of the Contractor/subcontractor personnel. The Contractor shall return the ID card(s) to the issuing/registration office upon expiration, upon transfer/termination of Contractor/subcontractor personnel, or once contractor/subcontractor personnel no longer require access to the facility. If Contractors do not turn in their ID, the Contractor shall contact the designated badging agent to terminate installation access.

4.6.4.5 Visitors Only – No Badging ID. The Air Force has mandated all visitors consent to a check of their criminal history prior to being allowed access to installations. The check will be conducted at the Visitor Control Center (VCC) off Watson Boulevard, Robins AFB, GA. Visitors requiring unescorted access will need their driver’s license or state-issued ID along with insurance and registration if driving on base. The pass issued by the Visitor Control Center authorizes unescorted entry to Robins AFB for the bearer only. For visitors, a short term pass is up to 60 days. Any time greater than 60 days requires a secondary form of ID (Social security card, birth certificate or passport).

4.8.6 Operations Security (OPSEC). The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. The Contractor shall comply with DoDD 5205.02E “DoD Operations Security”, DoD Manual 5205.02-M and AFI 10-701 “Operations Security” to protect United States (U.S. Government interest. The Contractor shall ensure compliance with OPSEC requirements including procedures to protect classified and/or sensitive, but unclassified, Government projects and/or programs. The Contractor shall ensure Contractor personnel who perform work at Robins AFB or another Government facility comply with the OPSEC procedures of the facility.

4.8.7 Security Incident or Violation. The Contractor shall immediately notify the Government Security Office of any potential or actual security incidents or violations including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.8.8 Supply Chain Risk Management. The Contractor shall implement risk management procedures to ensure that system, equipment, components, software, maintenance equipment, and supplies do not incorporate counterfeit parts, malicious code, or other elements that would allow adversaries to gain access to data and critical program information and disrupt operations. Contractor risk management procedures shall comply with:

· Air Force Pamphlet (AFPAM) 63-113, Program Protection Planning for Life Cycle Management,

· SAE Aerospace Standard AS5553C, Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation and Disposition,

· National Institute of Standards and Technology (NIST) Special Publication 800-53 Rev 5, Security and Privacy Controls for Information Systems and Organizations.

4.9 Contractor Identification. Contractor personnel shall wear visible identification designating them as contractors at all times while on Robins Air Force Base.

4.10 Contractor Vehicle Entry. The Contractor shall contact the Robins Air Force Base Visitor's Center to and comply with local procedures for obtaining credentials and vehicle entry. Information may be obtained by calling the following phone number: Commercial 478-222-1972.

4.11 Agency Affirmative Procurement Program. In accordance with FAR 23.404(b)(1), 100% of purchases of Environmental Protection Agency (EPA)-designated products included in the Comprehensive Procurement Guidelines (CPG) list [https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program] and/or United States Department of Agriculture (USDA)-designated products included in the bio based product listings [http://www.biopreferred.gov] shall, at a minimum, meet the EPA or USDA standards for recovered materials or bio based content, respectively, unless an item cannot be acquired competitively within a realistic timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.

4.11.1 In accordance with FAR 23.404(a)(3)(iii), the Contractor shall provide estimates and verification of recovered material for EPA-designated CPG products and certification for both EPA-designated CPG products and USDA-designated bio based products. In accordance with the Robins Air Force Base, Georgia / Affirmative Procurement Program (formerly Green Procurement Program (GPP)) Plan, the Contractor shall provide estimates and certifications to the Government for completion of the applicable attachment(s) to be included in the Purchase Request (PR) package.

4.12 Environmental Management System (EMS). Environmental Management Systems (EMS) Awareness Training: All contractor personnel working on Robins AFB who perform activities on the installation are required to complete Air Force-provided initial EMS Awareness Training. It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB. Notification of training completion shall be sent to the Robins AFB Contracting Officer (CO) to be maintained in the contract file for tracking purposes. Failure to provide documentation of EMS Training may result in termination of the contract.

4.12.1 EMS training is provided by Environmental Management. Request for Robins EMS Awareness training through email at 78ceg.cev.FrontOfc@us.af.mil. Contractors have two options to satisfy the mandatory EMS Awareness Training requirement. Contractors that do not have a Common Access Card must exercise Option 2.

4.12.2 Option 1 (Preferred Option): The Air Force version of EMS Awareness Training is available through the myLearning website: https://lms-jets.cce.af.mil/. EMS Awareness Training is located under the Air Force Civil Engineer Center (AFCEC) /Air Force Environmental Courses tab. This option is only available to contractors who have a CAC and requires self-enrollment.

4.12.3 Option 2: Contractor requests a copy of the Robins EMS Awareness Training Power Point Presentation from Environmental Management. The request should be sent to the Environment Management Workflow Box at the following email address, 78ceg.cev.FrontOfc@us.af.mil. Once the presentation is received, the contractor is responsible for ensuring that all his/her employees view the training.

4.13 Contractor Safety Program. (See Appendix C, Part II, Para 7) The Contractor shall establish and maintain an acceptable safety program in accordance with their accepted Safety and Health Plan. The Air Force is part of the OSHA Voluntary Protection Program (VPP). All shall familiarize themselves with the requirements of VPP. Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. Additionally, the Contractor is responsible for the safety and health of all subcontractor employees. No more than two Class C mishaps per contract year and Zero Class A or B mishaps will be tolerated. All changes to the plan must also be submitted in writing and approved by the Government.

4.13.1 Safety and Health Plan: Within 10 calendar days after contract award, the contractor shall email a copy of their company Safety Plan that is required to ensure compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596) to 402mxw.se.wf@us.af.mil. The Safety Plan will be provided to the Safety Office for review. The Safety Office will provide acceptance or non-acceptance within 5 working days of receipt to the government point-of-contact who will notify the CO. (CDRL A003, DI-SAFT-82080/T NOT 1, Contractor's Safety Plan).

4.13.2 The Contractor Safety Plan shall address in detail the items listed in the Contract Appendix C, Part II through Part IV as applicable. For task specific procedures identified in the Contract Appendix C, the contractor’s internal procedures for those tasks must be identifiable within the submitted Safety Plan or shall be provided in an amendment or addendum to the company’s Safety Plan. If task specific procedures identified in the Contract Appendix C, are not submitted with the contractor’s Safety Plan, the submitted Safety Plan will be returned as NOT ACCEPTED. The contractor will have 5 working days to resubmit the Safety Plan, amendment or addendum to address or correct issues identified for non-acceptance. The Safety Office will provide acceptance or non-acceptance of the resubmission within 5 workings days of receipt to the government POC who will notify the CO.

4.14 Mishap Notification. (See Appendix C, Part II, Para 5) The Contractor shall notify the Robins AFB Safety Office telephonically at (478)-222-0043 during duty hours and (478)-926-3567 after hours, within four (4) hour after initial notification of all mishaps or incidents for damage to DoD property (material plus labor) entrusted by this contract and employee injuries as a result of the contract operation. A follow-up (written or e-mail) of this mishap/incident notification shall be sent within three calendar days to the Government Representative, the Procurement Contracting Officer (PCO) or the Administrative Contracting Officer (ACO) (with a copy to program manager), who will forward it to the Safety Office. The information that is not available at the time of the initial notification shall be provided within 20 calendar days after the mishap. Mishap notification shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Impound Authority Name and Phone Number (as applicable)

g. Nomenclature of equipment and personnel involved in accident/incident

h. Corrective actions (taken or proposed)

i. Other pertinent information (CDRL A004, DI-SAFT-81563 NOT 2, Accident/Incident Report)

4.15 Essential Services During Crisis. The Functional Service Manager (FSM) has determined, by placing in writing their decision, that this requirement is not Mission Essential (M-E) in accordance with DFARS 237.76, Continuation of Essential Contractor Services.

4.16 Inspection of Services/Inspection of Supply: In accordance with the Inspection of Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

4.17 Invoice/Payment and Receipt/Acceptance: In accordance with DFARS clause 252.232-7003, Electronic submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and receipt/acceptance documents via Procurement Integrated Enterprise Environment (PIEE) through module Wide Area Workflow (WAWF). Access at the following site: https://piee.eb.mil/

5.0 APPENDICES. None.