PWS - COVID ROM IDIQ DRAFT RFI.docx

Performance Work Statement (PWS) COVID-19 - Restriction of Movement (ROM) Support

1.0 DEFINITIONS AND/OR ACRONYMS

KO – Contracting Officer – U.S. Government Representative authorized to execute contracts.

COR – Contracting Officer Representative – Representative of KO providing contract oversight and quality assurance (QA) duties.

ESC – Expeditionary Service Contractor – Prime Service Provider or its authorized representative executing requirements under the contract.

RFQ – Request for Quote POC – Point Of Contact ECONUS – East Continental United States PWS – Performance Work Statement – The document identifying the Government’s total requirement.

TO – Task Order FFP – Firm Fixed Price IDIQ – Indefinite Delivery Indefinite Quantity POP – Period of Performance ROM – Restriction of Movement USN – United States Navy SURGE – Action required in response to an existing Task Order to increase requirements, restrict and/or expand contract schedule(s) on short notice, by contract modification.

WAWF – Wide Area Work Flow

2.0 INTRODUCTION

The purpose of this contract is to provide emergency Restriction of Movement (ROM) Support for service members displaced pre/post-deployment due to COVID-19 Pandemic concerns. . In cases of urgency, the KO will notify the contractor within 24 – 48 hours following requirement identification by the customer that a PWS will be forthcoming. The Contractor shall respond within 48 hours of first contact by the Contracting Officer (KO) by phone or e-mail, and shall provide a complete proposal response within 72 hours of the KO’s Request for Quote (RFQ) in a response to an emergency. The KO may use an Oral RFQ in extreme cases. For non-emergent actions, the written RFP will stipulate the timeframe for a response. Mobilizing required resources shall begin as early as practicable after receipt of a task order to ensure successful execution. In response to a Government request for Surge, the Contractor shall respond with revised estimate within 24 hours and will be determined per task order/per response. In performance of this effort, the Contractor is solely responsible for contract performance and may be required to coordinate certain activities with multiple commercial and/or Government entities.

3.0 PURPOSE AND OBJECTIVES

The purpose of this Performance Work Statement (PWS) is to define the Government’s requirement for services such as lodging, food/provisions, transportation, and laundry support for displaced service members and ship’s crew, ECONUS, based on the mission requirement (as listed in the individual Task Order).

4.0 LOCATION OF WORK OPERATIONS

The specific location of work operations will be identified on each Task Order (TO). The locations are expected but not limited to the below:e:

· Groton, CT

· Norfolk, VA

· St. Marys, GA

· Jacksonville, FL

5.0 PERIOD OF PERFORMANCE (POP) AND CONTRACT TYPE

The ordering period of the contract is one year from the date of execution. The Government reserves the right to extend the contract for up to an additional six (6) months or 180 days prior to the end of the ordering period in accordance with FAR 52.217-8. The Period of Performance (POP) will be defined in each TO issued against the contract and may not exceed one year or 12 consecutive months. The contract will be a single award Indefinite Delivery Indefinite Quantity (IDIQ) contract, with all task orders issued as Firm Fixed Price (FFP).

6.0 PROGRAM MANAGEMENT AND PROJECT PLANNING

The Contractor shall furnish all necessary personnel, materials, services, facilities, and do all things necessary to execute the PWS. In performance of this contract, the Contractor shall complete the objectives for each component. The Contractor shall provide services in geographic areas ECONUS as directed by the KO on each task order. The contractor shall work with and coordinate all issues related to contract performance with the Contracting Officer Representative (COR) and KO. The Government may or may not be providing equipment/supplies, which will be addressed at the task order level. The quantities, types, and locations of the services provided by the Government or supplied by the Contractor may change (increase/decrease) within the Period of Performance (POP) and these changes will be directed by the KO in the form of a Task Order Modification and funded accordingly.

Any equipment bought with federal funds will become the property of the federal government and will be tagged accordingly. The Contractor shall appoint a Program Manager (PM) who will be the primary point of contact (Key Personnel) for the KO and the COR. The PM shall have adequate resources and authority to endure efficient and timely program execution of all contract/task order actions and shall be the Contractor’s focal point for all required tasks. The Contractor’s PM shall be prepared at all times to present and discuss the status of contract activities, requirements and issues and possible solutions. The name of the PM and the name of any alternate who shall act for the Contractor when the Program Manager is absent shall be submitted in writing immediately after contract award. During any absence of the PM, only one (1) alternate shall serve as the Government point of contact. The PM or designated alternate shall have full authority to act on behalf of the Contractor in all contract matters relating to daily operation of this contract and be available by phone and/or email 24/7 during execution of a given task order. The Program Manager shall keep the KO and COR informed of any performance issues, cost or financial concerns, and potential problems that if unresolved, will adversely affect the Contractor’s performance, schedule, costs, and the mission. The PM shall take all appropriate measures to mitigate adverse impacts to the contract and subsequently to the mission.

7.0 HOURS OF OPERATION

The Contractor shall be available to perform all services under each task order 24 hours a day, 7 days a week including official holidays, unless otherwise stated in the task order. If any services are identified for less than 24 hours a day, the Contractor shall provide on-call personnel for 24 hour operations in case of emergency.

8.0 REPORTS

The Contractor MAY be required to provide performance and/or status reports to the Government; the frequency and type determined by the task order.

9.0 PERSONNEL

The Contractor shall provide all necessary personnel with appropriate skillsets, certificates and licensing (if required) to perform services identified in the Contract/Task Order.

a. The Contractor will assure all labor categories requiring licenses and renewals for credentials are maintained consistent with the Federal Laws/regulations specific to each discipline. Labor category pricing will be fully burdened rates. The Contractor may use a licensed employee holding required licenses and certifications from any US State or Territory (being they do not need licensure in the State/Territory where the work will be occurring). It is incumbent on the Contractor to ensure all workers licenses and certifications are current.

b. The Contractor shall be responsible for ensuring all personnel comply with the standards of conduct, and all terms/conditions set forth in the PWS and the Contract. The Contractor shall provide the necessary supervision for personnel required to perform work under this contract.

c. The Contractor shall use its best efforts to hire local personnel and Subcontractors when appropriate, for cost saving effectiveness. Oversight and compliance with all terms of the contract remain the sole responsibility of the Contractor.

10.0 KEY PERSONNEL

The Contractor shall designate a full-time Program Manager (PM) and alternate(s). The Contractor PM (or alternate) shall be responsible for overall contract performance, and shall have full authority to act for the Contractor on all matters related to contract operations under their purview. The PM (or alternate) shall be available by email and phone at all times during an event. The Contractor shall electronically provide to the KO and COR, prior to contract start date, name and phone number of the PM along with the names and phone numbers of any alternate, if applicable. The Contractor shall electronically provide the KO and COR with updates to this list, if the information changes, no later than (NLT) ten (10) calendar days prior to the change. The PM (or alternate) shall meet, as necessary, with Government personnel designated by the COR or KO to discuss immediate administrative and technical issues and problem areas.

11.0 PROPERTY CONTROL

The Contractor MAY be required to submit a Property Control Plan at the contract level for property federally funded or provided. If required, the task order will provide specific instructions for the plan. All property shall be inventoried in accordance with (IAW) the Contractor's Government approved Property Control Plan and Federal Acquisition Regulation (FAR) Part 45.

12.0 SAFETY AND HEALTH

The Contractor MAY be required to submit a Safety and Health Plan to the KO/COR for tasks identified in the task order. If required, the task order will provide specific instruction for the plan.

13.0 ENVIRONMENTAL PROTECTION

The Contractor shall comply with all environmental protection requirements as outlined in the Contract, and enforced under state and local regulations.

14.0 PROJECT SCHEDULE

The Contractor MAY be required to submit to the COR and KO a Project Schedule In Accordance With (IAW) each task order. If required, the task order will provide specific instruction for the schedule. The Contractor shall provide sufficient detail to demonstrate that all work is appropriately resourced, thoroughly planned, and proceeding according to requirements. Updates to the schedule shall be made frequently, or as designated by the COR.

15.0 SECURITY CLEARANCES AND OPERATIONAL SECURITY (OPSEC)

Top Secret, Secret, etc. security clearances are not required. The contractor will conduct a basic background check (e.g. criminal history, credit check, finger prints, public trust, etc.) on all prospective candidates/employees working on the contract/task order. The Contractor shall coordinate all changes in personnel with the COR and KO and work to mitigate any impact on the Contractor’s performance.

16.0 CONTRACTOR SECURITY REQUIREMENTS

The Contractor shall comply with vetting/badging policies for all personnel IAW policy.

17.0 MARKINGS

The Contractor shall not place their name, mark, or symbol on any signs, maps, drawings or items without the specific written approval of the KO.

18.0 ESSENTIAL SERVICES

The Contractor MAY be required to develop a Mission-Essential Contractor Services Plan for those tasks that have been identified as essential to provide reasonable assurance of continuation during crisis conditions in accordance with the task order.

19.0 GOVERNMENT INVESTIGATIONS

a. The Contractor shall facilitate external investigations and shall conduct internal investigations as deemed necessary by the Government. The Contractor shall not restrict or impede the Government’s access to locations where contract services are being performed. This also includes providing unrestricted access to Subcontractor locations in support of this contract.

b. The Contractor shall assist the Government with internal investigations and report of findings for losses and discrepancies of material, inventory, property, or other loss.

20.0 TRANSPORTATION SERVICES

The Contractor shall furnish all labor, management, travel, supplies, equipment, materials, and vehicles to perform the work described in accordance with the task order. The Contractor shall comply with applicable federal, state, and local laws, regulations, and guidance; and perform all work in accordance with these requirements and any applicable agreements.

21.0 MEAL SERVICES

The Contractor shall provide clinically appropriate meals in accordance with State and Local food safety codes at each housing location to include breakfast, lunch and dinner, excluding locations where any of these meal services are provided by the housing provider or otherwise provided by Government personnel. The Contractor shall provide a sample menu for approval by the COR within the time dictated in the task order.

21.1 Food Service Preparation. The Contractor shall prepare, provide, and serve meals.

a. The Contractor shall provide production schedules and food requests.

b. The Contractor shall ensure food safety and sanitation standards are maintained in dining facilities and food storage areas.

(1) The Contractor shall assign and inspect their food service personnel for illness, wear of appropriate protective gear and sanitation.

(2) The Contractor shall comply with Hazard Analysis Critical Control Point (HACCP) standards to ensure food safety as developed by the National Advisory Committee on Microbiological Criteria for Foods.

(3) The Contractor shall provide sufficient hand washing stations using either potable water or hand sanitizer to accommodate the site population.

(4) The Contractor shall provide bottled water.

(5) Caterers furnishing meals purchased with appropriated or NAF funds must have sanitary approval to include use of approved sources for food items and ingredients used in meals prepared and served.

c. The Contractor shall prepare and serve meals for special events when directed by the KO. Special meal requests must be approved by the KO.

21.2 Meals Ready to Eat. At the discretion of the Government, and in accordance with the task order, the Contractor may be required to provide Meals Ready to Eat (MREs).

22.0 HOTEL ROOM AND SPACE (CONFERENCE AREA)

Hotel rooms to accommodate several hundred personnel for an extended duration and conference room space services at a range of hotels. Hotel lodging and conference rooms maybe concurrent at multiple hotels in different geographic locations in accordance with the parameters listed in the task order. Hotel rates should be all inclusive (local, state, federal taxes, fees, etc.).

22.1 HOTEL PARKING

At the discretion of the Government, and in accordance with the task order, hotel parking for personnel may be required.

23.0 LAUNDRY SERVICES (LINEN AND CLOTHING)

23.1 Laundry Operations. The Contractor shall perform laundry operations for service members and as detailed within this section and/or as directed by the Government in each task order.

a. Clothing and equipment received for cleaning will not be allowed to leave the Contractor’s immediate control.

b. The Contractor shall process laundry claims and provide a report of claims to the KO.

c. The Contractor shall process lost and found items.

d. The Contractor shall provide laundry drop off/pick up points. The Contractor shall not receive bulk laundry at laundry drop off/ pick up points. The contractor shall provide laundry bags.

e. The contractor shall provide an all-inclusive price per pound of laundry to be cleaned.

23.2 Self-Service Washers/Dryers. At the discretion of the Government and as detailed in the Task Order, the Contractor may be required to provide and/or maintain self-service washers/dryers as well as the facilities housing the self-service laundry.

24.0 OPERATIONAL SECURITY (OPSEC)

IAW DODM 5205.02M, contractor shall protect information listed in the Critical Information List (CIL) and any other sensitive, but unclassified information that may be useful to our adversaries. Contractor shall abide by OPSEC policies and procedures, as detailed in DODM 5205.02M, COMUSFLTFORCOMINST 3432.1A, and/or as directed by the OPSEC Manager/Officer or an OPSEC Coordinator. Contractor shall accomplish initial OPSEC training within 90 days of in-processing and complete refresher OPSEC training annually. Contractor shall notify their OPSEC Coordinator or the OPSEC Manager/Officer of recommendations for the OPSEC program or potential OPSEC concerns. POC to be provided at task order level. The critical information list can be found in COMUSFLTFORCOMSTAFFNOTE 3070 (CRITICAL INFORMATION LIST).

25.0 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The Procurement Integrated Enterprise Environment (PIEE), https://wawf.eb.mil/, will be used for nomination, tracking, documentation, and management of CORs. The COR will be identified by separate letter. The COR monitors all technical aspects of the task order and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government equipment furnished; and provide site entry of Contractor personnel.

A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

26.0 GOVERNMENT SERVICE SUPPORT

The Government may provide services to facilitate Contractor access to Government installations and facilities. Coordinate all such requests with the Government POC identified in the task order.

27.0 EMPLOYEE CONDUCT

Personnel of the Contractor shall comply with all applicable Local, State, and Federal Government laws, regulations, policies and procedures (e.g., related to fire, safety, sanitation, environmental protection, security, shelter areas declared “off limits”, possession of weapons, etc.) as related to all contractor employees, recognized by the U. S. Bureau of Labor Statistics employment category 31-1011, while deployed and working at shelter facilities. The Contractor shall ensure that their employees are properly identified with I.D. badges (showing name and picture); provide courteous customer service; present a professional demeanor at all times; perform effectively and efficiently; and that their conduct shall not discredit the efforts or reputation of the United States.

28.0 GOVERNMENT FURNISHED EQUIPMENT/PROPERTY

Any Government furnished equipment/property that may be required will be detailed at the individual task order level and specified at the time of task order award.

29.0 CONTRACTOR FURNISHED EQUIPMENT/PROPERTY

The Contractor shall provide all computers, printers, office supplies, medical supplies, IMT office space, vehicles, equipment, materials and anything else needed for the performance of the contract unless otherwise specified by the Government KO at the task order level.

30.0 Harmless and Indemnification Agreement:

The Contractor shall save and hold harmless and indemnify the Government against any and all liability, claim and cost of whatsoever kind and nature for injury to or death of any person or persons. This includes loss or damage to any property occurring in connection with or in any way incident to, or arising out of the occupancy, use, service, operations, or performance of work under the terms of this contract, resulting in whole or in part from the negligent acts or omissions of the Contractor, any Sub-Contractor, or any employee or agent, or representative of the Contractor or Sub-Contractor.

31.0 Enterprise-wide Contractor Manpower Reporting Applications (ECRMA):

The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Counterintelligence and Human Intelligence Operational Support service via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address: https://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://www.ecmra.mil.