PWS and PRS SHOP RAG SERVICES.docx

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LAARNG Shop Rag Services Federal contract opportunity
Solicitation number
W912NR22R0044
Issued by
Department of the Army National Guard

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PERFORMANCE WORK STATEMENT (PWS)

FOR

Shop Rag Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Shop Rag Services for 16 different National Guard maintenance shops located throughout Louisiana, as defined in this PWS.

1.1.1 Objectives: To pick-up and deliver shop towels and mats, cleaned to the industry standards of quality of cleanliness, finish and appearance in the quantity outlined in 5.2. To deliver soap as required in the quantities outline in 5.2 with-in the timeframe outlined in PWS.

1.2 Background: Service of shop towels is federally mandated to environmental standards.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and 4 12-month option years.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0730-1630 on Tuesday through Friday, except on recognized US holidays. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework:

The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Juneteenth

1.4.3.6 Independence Day: July 4th

1.4.3.7 Labor Day

1.4.3.8 Columbus Day

1.4.3.9 Veteran’s Day: November 11th

1.4.3.10 Thanksgiving Day

1.4.3.11 Christmas Day: December 25th

1.4.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1.1 Homeland Security Presidential Directive (HSPD)-12 Background Investigation Requirements: The contractor shall ensure that all contractor and subcontractor personnel whose duties require CAC card issuance obtain them, and shall process all CAC card applications. The contractor shall ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at Attachment N/A at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward it to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the investigative service provider has received the request, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the background investigation (BI) will be initiated. The contractor shall ensure immediate compliance with all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from two to six weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause.

1.4.5.1.2 Trusted Associate Sponsorship System (TASS): The contractor shall process CAC applications through the TASS, the procedures for which are described below. Although there is no requirement for the contractor to designate a “Corporate Facility Security Officer" (FSO) to serve as its single point of contact for the BI, the TASS application process and other CAC and security-related matters, such designation facilitates these processes. If a Corporate FSO is not established, all contractor employees requiring a CAC will be required to process their own applications. The submission process for CAC applications is as follows:

1. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA). The TASS TA for this requirement will be: N/A

2. The Government will establish a TASS application account for each CAC Request and will provide each contractor employee a user ID and password, via email, to the contractor’s FSO or contractor employee. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://tass.dmdc.osd.mil/tass/. The contractor’s FSO or contractor employee shall follow up to ensure that the TA is processing the request.

3. The Government will inform the contractor's applicant, via email, of one of the following:

a. Approval.* Upon approval, the information is transferred to the DEERS database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a RAPIDS station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejection.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Return. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

1.4.5.1.3 At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor employee by Social Security Number (SSN) and two forms of identification. Identity source documents must come from the list of acceptable documents included in Form I-9, OMB No. 1615-0047, "Employment Eligibility Verification". Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture ID. The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS, and will then issue a CAC. Issued CACs will be valid for no longer than three years, or until the individual's contract end date (inclusive of any options), whichever is earlier.

1.4.5.1.4 The contractor shall manage requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The contractor shall provide at least 10 calendar days advance notice to the TA, unless there are extenuating circumstances approved by the COR or KO.

1.4.5.1.5 The contractor shall return issued CACs to the DEERS office upon departure or dismissal of each contractor employee, and shall obtain a receipt for each card and provide it to the TA/COR.

1.4.5.1.5.1 Failure to comply with these requirements may result in withholding of final payment.

1.4.5.1.6 The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a Government computer network. Note: If employees of a contractor lose the privilege to access AKO, they lose the ability to renew their CAC. Therefore, it is critical that contractor employees maintain their AKO accounts.

1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05), and applicable installation, facility and area commander installation/facility access, and local security policies and procedures (provided by a Government representative).

1.4.5.3 Awareness Training (AT) Level 1: All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level 1 training within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training by each employee or subcontractor personnel. AT Level 1 awareness training is available at the following website: https://jko.jten.mil/courses/atl1/launch.html.

1.4.5.4 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, within 15 calendar days after completion of training.

1.4.5.5 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://atc.us.army.mil/iastar/docs/Training_BBP.pdf).

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.7 N/A

1.4.5.8 N/A

1.4.5.9 N/A

1.4.5.10 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.5.11 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.4.5.12 N/A

1.4.5.13 N/A

1.4.5.14 Threat Awareness and Reporting Program (TARP). Per AR 381-12, Threat Awareness and Reporting Program (TARP), contractor employees with security clearances must receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in Chapter 2 Threat Awareness and Education, Section II, paragraph 2-4b. The contractor shall identify annual TARP training, personnel trained, and date of training within 15 days of training completion.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.4.6.1.1 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.4.6.1.2 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.4.6.1.3 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.7 Special Qualifications: The contractor is responsible for compliance with all Federal, State, Louisiana National Guard, and local regulation requirements. This list includes, but is not limited to DOT, OSHA, LADEQ, and Environmental Protection Agency (EPA).

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Contractor Travel N/A

1.4.13 Data Rights The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Phase In / Phase Out Periods: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 15 Feburary-01 March 2022 phase in/ 18 Jaurary-01 February 2023 phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.

2.0 Definitions and Acronyms: N/A

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEIArmy Enterprise Infostructure
ARArmy Regulation
AT/OPSECAntiterrorism/Operational Security
BIBackground Investigation
CMContract Manager
CORContracting Officer Representative
DADepartment of the Army
DD254Department of Defense Contract Security Classification Specification
DFARSDefense Federal Acquisition Regulation Supplement
DoDDepartment of Defense
FARFederal Acquisition Regulation
GFP/M/E/SGovernment Furnished Property/Material/Equipment/Services
HQDAHeadquarters, Department of the Army
HSPDHomeland Security Presidential Directive
IAInformation Assurance
ISInformation System(s)
KOContracting Officer
NGBNational Guard Bureau
OCIOrganizational Conflict of Interest
PIIPersonally Identifiable Information
PIPOPhase In/Phase Out
POCPoint of Contact
PRSPerformance Requirements Summary
PWSPerformance Work Statement
QAQuality Assurance
QASPQuality Assurance Surveillance Plan
QCQuality Control
QCPQuality Control Program
SCRService Contract Reporting
SSNSocial Security Number
TETechnical Exhibit
USD(I)Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract: N/A

3.1 Property: This requirement does not contain any Government Furnished Equipment or Government Furnished Property.

3.2 Materials: This requirement does not contain any Government Furnished Material

3.3 Equipment: This requirement does not contain any Government Furnished Equipment

3.4 Services: This requirement does not contain any Government Furnished Services

3.5 Utilities: This requirement does not contain any Government Furnished Utilities

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

a. The contractor shall furnish all rags required for cleaning under this PWS. The industrial rags will be used as shop rags.

The provided rags shall meet the following specifications: Automotive shop towels – (usually red in color), approximately 13"x13", industrial grade or approved equal

b. The contractor shall furnish all soap dispensers installed (if shop does not have two installed), contractor will provide gritty soap for soiled skin and normal non-scented antibacterial soap refills described under this PWS.

c. The contractor shall furnish all industrial rugs, rubber bottom, carpet abrasive top, approximately 3 ft by 5 ft for cleaning bottom of boots described under this PWS.

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

4.2 Secret Facility Clearance: N/A

4.3 Contractor Security Clearance: N/A

5.0 Requirements: The contractor shall:

5.1 The contractor shall provide all supervision, personnel, equipment (including PPE), and services necessary to perform all tasks as identified in the PWS.

5.1.1 The contractor will furnish rags, soap by individual gallons and rugs in the quantity outlined in 5.2, and shall pickup rags and rugs from the locations identified in Section 5.2 on the specified days and times.

5.2 Pickup will be once a month for all shops, unless the government calls for an additional pickup or cancels a pick up when necessary. The contractor will need to pick up the rags and rugs within 30 calendar days of receiving the call. The government and contractor shall verify the numbers of rags at pickup and both will sign the pickup/delivery ticket. The signatures constitute their agreement to the government, unless specific exception is taken and noted on the ticket. The government will retain a copy of the pickup/delivery ticket. The red rags could have a combination of petroleum, oils and lubricants (POL), antifreeze, some heavy metals and sealants embedded in the clothe. Contractor personnel may need personal protective equipment (PPE) for the handling of soiled items.

5.1.2 Delivered finished articles shall conform to the generally accepted industry standards of quality of cleanliness, finish and appearance. All work performed shall be done under sanitary conditions. Finished articles shall be dry and free of visible dirt, soil, lint, and objectionable odors.

5.1.3 Rags will be bundled in contractor preferred quantities for ease of transport and cleaning. Soap will be provided in containers no bigger than 1 US gallon.

5.1.4 Articles shall be delivered at the times and places identified in Section 5.2 of the PWS. The contractor shall record the number of rags, soap and rugs delivered on the pickup/delivery ticket and the government representative will sign for the amount. The contractor shall provide a copy of the pickup/delivery ticket to the government representative.

5.1.5 The contractor is responsible for compliance with all Federal, State, Louisiana National Guard, and local regulation requirements. This list includes, but is not limited to DOT, OSHA, LADEQ, and Environmental Protection Agency (EPA).

5.1.6 The contracting officer is the only person authorized to make changes to the contract, the COR is authorized to inform the vendor of changes. The vendor will not adjust the quantity, kind of service or make any adjustments that will affect the price of the contract except at the request of the COR or contracting office. The shops outlined in 5.2 are not authorized to make changes directly with the vendor.

5.2

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication
Mandatory or Advisory
Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar

Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html or https://www.acquisition.gov/dfars

Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b) 01/23/2014 (Change 1: 07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors (paragraph 9) August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program (PSP)
04/03/2017

https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common Access Card (CAC) 09/09/14 (Change 1: 05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive (HSPD)-12 Policy for a Common Identification Standard for Federal Employees and Contractors 08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and Civil Liberties Programs 01/29/2019 https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy Program 05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce Improvement Program 12/19/2005 (Change 4: 11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program Operating Manual (NISPOM) 02/28/2006 (Change 2: 05/18/2016) https://www.esd.whs.mil/Directives/issuances/dodm/

Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors 03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/ArmyDir.aspx

AR 25-2

Information Assurance 04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 530-1

Operations Security 09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 525-13

Antiterrorism 12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

AR 381-12

Threat Awareness and Reporting Program (TARP) (Section II, ¶ 2-4.b) 06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

6.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form
Date
Website

DD 1172-2

Application for Identification Card/DEERS Enrollment

Mar 2017
http://www.dtic.mil/whs/directives/forms/index.htm

I-9 Employment Eligibility Verification 10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security Agreement Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm

DD 250

Material Inspection and Receiving Report

Aug 2000
https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective
Performance Standard
Acceptable Quality Levels (AQL)
Surveillance Method / By Whom

State the PWS 5.1 Provide all supervision, personnel, equipment

Vendor will ensure all personal needed to provide services when required is available
Meets the standard 95% of the time
Any delay experienced by the customer (shops) will be reported to the COR

COR will get quarterly feedback from the shops

5.1.1 Furnish rags, soap and rugs in the quantity outlined in 5.2

Vendor will provide products in the quantity specified
Meets the standard 85% of the time.
Any shortages experienced by the customer (shops) will be reported to the COR

COR will get quarterly feedback from the shops

5.1.2 Provide items of quality of cleanliness, finish and appearance

Vendor provided products and articles shall be dry and free of visible dirt, soil, lint, and objectionable odors.
Meets the standard 85% of the time.
Any articles delivered that do not meet generally accept standards experienced by the customer (shops) will be reported to the COR

COR will get quarterly feedback from the shops

5.1.4 Delivered at the times and places identified in Section 5.2 of the PWS

Items will be delivered monthly with-in the times specified and with-in 30 days of a special request
Meets the standard 85% of the time.
Any delay experienced by the customer (shops) will be reported to the COR

COR will get quarterly feedback from the shops

5.1.5 Compliance with all Federal, State, Louisiana National Guard, and local regulation requirements

Vendor will legally provide all services per the contract
Meets the standard 100% of the time.
Any violation that is brought or discovered by the customer will be reported to the COR

5.1.6 Vendor will not adjust the quantity, kind of service or make any adjustments that will affect the price

Vendor will not make any changes to the quantity or type of service with-out approving it through the COR or contracting office
Meets the standard 100% of the time.
COR will get quarterly feedback from the shops and vendor

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title
Frequency
Number of Copies
Medium/Format
Submit To
4.1.2 Report of current analytics for each platform and establishing primary campaign objectives and strategies to engage the LAARNG’s target market within the Non-Prior and Prior Service recruiting market.
20 days after contract award
1
Electronic Submission
COR
4.1.4 Provide monthly strategy, development, consulting and message execution plan
Provide on the 15th of the month prior
1
Electronic Submission
COR
4.1.5 Monthly posting schedule
Provide on the 15th of the month prior
1
Electronic Submission
COR
4.1.6 A quarterly outline of suggested planning objectives, priorities, campaigns, creatives, and messaging
20 November 2018, 20 February 2019, and 20 May 2019
1
Electronic Submission
COR
4.7.3 Pre-built responses
20 days after contract award
1
Electronic Submission
COR
4.7.2 Assign at least two Community Managers to the social media platforms
20 days after contract award
1
Electronic Submission
COR
4.2.5 12 VLOGS annually, which should be a least two minutes in length, not to exceed 10 minutes in length with 12 six-second edits
As requested.
1
On portable storage (DVD) and saved to draft folder.
COR
4.10 Monthly return on investment report
15th of each month
1
Electronic Submission
COR
4.11 Draft folder will be accessible for client review through a platform accessible by government-restricted computers
20 days after contract award
1
Electronic Submission
COR
4.13 Digital detailed guide, published on an editable word document
1 February 2018

1 September 2018

1
Electronic Submission
COR
4.8 Increase lead generation by 30%
1 September 2019
1
Electronic Submission
COR
4.13 Digital, detailed annual assessment
1 September annually
1
Electronic Submission
COR

TECHNICAL EXHIBIT 3

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.

LocationAddress# of RagsFrequency Business Hour POC
FMS #1
410 E. Stoner St., Shreveport, LA. 71101
80
Weekly
Tues-Friday

0700-1730

W01 Clifford Tidwell 318-676-7613

Location
Address
# of Rags
Frequency
Business Hours
POC
FMS #2
3212 McDonald Ave., Ruston, LA, 71270
110
Weekly
Tues-Friday

0700-1730

CW4 Marvin Franks 318-251-5011 x2269 CW4 Terry Moss X2281

FMS #3
5102 Southeast Road,

Monroe, LA, 71203

100
Weekly
Tues-Friday

0700-1730

CW4 Paul Girod 318-362-3454 x2331 1SG Larry Smith X2333

FMS#4
BLDG 6050, 119 West Range Road, Pineville, LA 71360
260
Weekly
Tues-Friday

0700-1730

CW4 Sean Morrow 318-290-6471 MSG Chad Bordelon X6475

FMS#5
1501 Industrial Park Rd. Hammond, LA 70401
80
Weekly
Tues-Friday

0700-1730

CW3 Jody Hunt 985-340-7267 1SG Jason Deffes X7266

FMS #7
525 Industrial

PKWY, Bogalusa, LA 70427

80
Weekly
Tues-Friday

0700-1730

CW2 Miller, Denver or SGT Dee Schilling 985-732-6672

FMS #8
8130 GSRI Rd. Baton Rouge, LA 70807
160
Weekly
Tues-Friday

0700-1730

CW3 Devin Fusiler 225-761-6741 SFC John Thompson X6742

FMS #9
1808 Surrey Street Lafayette, LA 70508
100
Weekly
Tues-Friday

0700-1730

1SG Steven Burt

(337) 593-2048 SGT Laci Guirard X2046

FMS #10
3405 Veterans Memorial DR, Abbeville, LA 70510
60
Weekly
Tues-Friday

0700-1730

CSM Robertson, Sud or MSG Clay Broussard 337893-6524

FMS #11
1488 3rd Street, Lake Charles, LA 70601
60
Weekly
Tues-Friday

0700-1730

CW2 Chad Veillon or SGT Russell Wright 337-491-2711

FMS #12
24550 Railroad AVE, Plaquemine, LA 70746
60
Weekly
Tues-Friday

0700-1730

SFC Angelique Brown or SSG Leo Gautreaux 225-687-7922

Location
Address
# of Rags
Frequency
Business Hours
POC
UTES-V
34899 Grantham College DR, Slidell, LA 70460
260
Weekly
Tues-Friday

0700-1730

CW4 Gregory Chance 985-645-3512 x2555 CW3 John Gardner x2556

UTES-M
1454 Bugle ST,

Minden, LA 71055

170
Weekly
Tues-Friday

0700-1730

LTC Barrett McClinton or 1SG Patrick Morris 318-382-4143

MATES
BLDG 6050,

119 West Range Road, Pineville, LA 71360

320
Weekly
Tues-Friday

0700-1730

CW4 Milton Buell 318-290-6480 CW3 Shannon Casey X6481

CSMS-W
1830 K AVE,

BLDG 8521

Fort Polk, LA 71459

120
Weekly
Tues-Friday

0700-1730

CW3 Betsy Peery 337-537-4242 X2521 MSG David Shaw X2522

CSMS
BLDG 6050

119 West Range Rd Pineville, LA. 7136

900
Weekly
Tues-Friday

0700-1730

CW4 Greg Sumbler 318-290-6401 MSG James Price X6410

LAARNG Ver. January 2021 image1.emf image2.emf

File details come from the government source that posted it. Updated .