PWS 20 Feb 2020 - Hensley Lake Janitorial .pdf

Janitorial Services Contract Hensley Lake

Performance Work Statement

20 February 2020

Project: Janitorial Services to be performed at Buck Ridge Recreation Area, Vista Point, Road 400 Access Points, Wakalumi Campground, Hidden View Campground, Hidden View Recreation Area, Audio/Visual Center, Administration Area, Maintenance Office and Lunch/Conference Room within the Hensley Lake and Hidden Dam boundaries, Raymond, Madera County, CA.

Payment Questions:

Direct payment questions shall be directed to the Contracting Officer’s Representative (COR).

For prompt payment, submit invoices to all parties and follow the guidance provided in the Payment and Invoices paragraph. Payment is NET 30 unless the Contractor specifies prompt payment discount terms in the quote/proposal.

Incomplete or inaccurate invoices shall be returned to the Contractor for revision.

1. General Information

1.1 This is a performance based contract for Janitorial Services at Hensley Lake and Hidden Dam, Madera County, CA. The overall responsibility of the Contractor is to plan, coordinate, organize, manage, and perform the activities described within this contract in accordance with the performance objectives.

2. Introduction

2.1 This Performance Work Statement describes the basic objectives for Janitorial Services at Buck Ridge Recreation Area, Vista Point, Road 400 Access Points, Wakalumi Campground, Hidden View Campground, Hidden View Recreation Area, Audio/Visual Building, Administration Area, Maintenance Office and Lunch/Conference Room within the Hensley Lake and Hidden Dam boundaries, Raymond, Madera County, CA. The performance based service contract provides potential bidders the flexibility to develop cost effective solutions and the opportunity to propose innovative alternatives to meet the stated objectives. It also presents the Government with an opportunity to assess the bidder’s understanding of all aspects of the effort to be performed by eliminating the “how to” instructions to accomplish the required effort normally contained on the Statement of Work that the Government traditionally provides to prospective bidders.

Minimum levels of performance and disincentive for failure to meet the minimum levels are outlined in the “Performance of Work Requirements Summary”, contained in Attachment A.

3. Description of Services

3.1 The Contractor shall furnish all labor, materials, equipment, transportation and supplies necessary to fulfill the terms and conditions stated in this contract. The Contractor shall be responsible for all costs related to performing Janitorial services. Services included, but are not limited to cleaning of facilities and removal of garbage at Buck Ridge Recreation Area, Vista Point, Road 400 Access Points, Wakalumi Campground, Hidden View Campground, Hidden View Recreation Area, Audio/Visual Building, Administrative Area, Maintenance Office and Lunch/Conference Room within Hensley Lake and Hidden Dam Project boundaries, Madera County, CA. All work, materials and equipment shall be subject to the control and approval of the Contracting Officer’s Representative (COR).

For the services in this contract, the Park Manager has been designated in writing by the Contracting Officer and the COR.

4. Site Inspection

4.1 Prior to submitting bids, bidders are urged to inspect the job site where services are to be performed to accurately observe conditions that may affect the cost of performance of the service contract.

4.2 In no event will failure to inspect the site constitute grounds for the withdrawal of a bid after opening or for a claim after the award of the contract. (FAR 52.237-1)

5. Pre-Work Meeting

5.1 At least ten (10) days prior to commencement of work, the Contractor shall contact the COR to schedule a pre-work meeting. This meeting will be held at the Hensley Lake Park Headquarters, located at 25207 Road 407, Raymond, CA 93653.

5.2 During the pre-work meeting, the Contractor shall provide the COR with the following for approval:

5.2.1 The Contractor shall submit an Accident Prevention Plan (APP) as required by EM 385- 1-1, Safety and Health Requirements Manual.

5.2.2 The Contractor shall provide a comprehensive list of all chemical products to be used by the contractor or their employees during the execution of this contract to include the Safety Data Sheet (SDS) for each product.

5.2.3 Uniform and Personal Protection Equipment (PPE) to be used for the execution of contract services.

5.2.4 Insurance: The Contractor shall procure and maintain insurance for any and all employees during the entire period of his/her performance under this contract and in accordance with the Contract Clause, “Insurance - Work on a “Government Installation”:

1. Workmen’s Compensation and Employers’ Liability Insurance.

2. Workmen’s Compensation and Occupational Disease Coverage in accordance with statutory limits.

3. Employers’ Liability coverage with a minimum limit of $100,000.

4. Comprehensive Automobile Liability Insurance: Bodily Injury coverage with minimum limits of $200,000 per person and $500,000 per occurrence.

5. Property Damage Coverage with a minimum limit of $20,000 per occurrence.

5.2.5 Contractor Vehicle Identification: All Contractor vehicles shall be identified with the company name or logo conspicuously displayed on door panels. Professionally made magnetic signs or pressure sensitive decals may be used to comply with this specification.

5.2.6 Service Logs: The Contractor shall maintain service logs to indicate the date and time of services, and description of results and completion of these services. A total of 9 service logs shall be updated for each scheduled service. These logs will be stored at the following locations: Pipe chase rooms at Hidden View restrooms 1-4, Pipe chase rooms at Buck Ridge restrooms 5-8, and the HQ Conference Room closet. The logs shall also contain any complaints or problems, with procedures taken, to allow for corrections and/or elimination before effects caused interruption of performance of the contract.

6. Contractor’s Quality Control Plan (QCP)

6.1 The Contractor shall establish and maintain a complete QCP to assure the requirements of this contract are provided as specified. This QCP shall be forwarded to the COR at time of award. The COR will review the QCP and list any needed clarifications, and return to the Contractor for response, if necessary, reference Attachment B. The Contractor’s QCP shall include the following, or have incorporated into the document during performance of the contract, at a minimum:

6.1.1 An inspection plan covering all services is required by this contract. The inspection plan shall specify the areas to be inspected on either a scheduled or unscheduled basis, how often inspections shall be accomplished and documented, and shall specify the title of the individual(s) who will perform the inspections.

6.1.2 On-site records of all inspections conducted by the Contractor noting necessary corrective actions taken. The Government reserves the right to request copies of any and/or all inspections.

6.1.3 Active or established internal policies and procedures for updating equipment and procedures that may affect the performance of the contract.

6.1.4 Methods for identifying and preventing deficiencies in the quality of service performed, before the level of performance becomes unacceptable and organizational functions noting intermediate supervisory responsibilities and overall management responsibilities for ensuring total acceptable performance.

6.1.5 Identify the character, physical capabilities, certifications and ongoing training of each employee performing services under the contract.

6.1.6 Maintain a log to account for all requests for immediate services. The log shall indicate the date and time of services, and description of results and completion of these services. The log shall also contain any complaints or problems, with procedures taken, to allow for corrections and/or elimination before effects caused interruption of performance of the contract.

7. Ability to Perform

7.1 The Contractor and their employees shall be responsible for maintaining accurate and detailed records as required by the contract.

7.2 The Contractor and their employees shall be capable of communicating with visitors, other contractors, outside agencies and project personnel in a respectful and courteous manner.

7.3 The Contractor shall furnish competent personnel. If employees furnished prove to be incompetent, the Contractor shall remove them and furnish satisfactory employees at the discretion of the COR.

7.4 The Contractor shall comply with all applicable Federal, State, and local regulations.

7.5 The Contractor shall maintain telephone services that will enable the COR and his/her designated representative to have communication capability during business hours. The Contractor shall return all calls to the COR or his/her designated representative within 24 hours.

7.6 The Contractor and all employees shall be licensed and permitted to operate all equipment necessary to complete work under this contract. All required licenses and permits to operate shall be the responsibility of the Contractor.

8. Materials, Equipment & Supplies

8.1 The Contractor shall be responsible for all materials and equipment in their possession.

The Contractor shall be accountable for any loss, damage, or misuse of Government equipment and/or property being used during the performance of contractual services.

9. Reporting

9.1 The Contractor shall submit a Safety Exposure Report, CESPD Form 94-R, to the COR or his/her representative with each monthly invoice. Failure to submit this form may delay payment for services performed (See Attachment C).

9.2 The Contractor shall maintain an accurate record of, and shall notify the COR immediately following the occurrence/discovery, of any accidents resulting in death, injury, occupational disease, and/or damage to property or equipment, incidental to work performed under this contract.

9.3 All personal property found anywhere on Government property shall be accounted for and turned over to a Park Ranger or COR for inclusion into the Lost and Found Program.

9.4 The Contractor shall submit a monthly invoice for payment, verifying that all units, quantities and amounts are true and correct. Invoice shall include contract number, invoice number, and name of company used during bid process.

9.5 The Contractor shall immediately report to the COR any needed repairs, malfunctions, damage, vandalism to Government property, and/or any potential safety hazards encountered while performing services. If there is an immediate danger to the public or the potential thereof, the Contractor shall notify the Park Office or a Park Ranger immediately.

10. Security

10.1 In accordance with AR 190-13 Physical Security Program; the Contractor shall maintain all keys, combinations, and instructions in a confidential and secure manner. Only authorized employees will perform services under this contract, and all keys shall not be provided to unauthorized personnel at any time. The Contractor shall be responsible for all costs associated with lock and key replacement in the event that keys are misplaced or lost.

10.2 All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes.

10.3 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

10.4 E-Verify: The Contractor must pre-screen Candidates using the E-verify Program

(http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award.

10.5 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are

Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

11. Services to be Performed

11.1 Administration Area - Each service day as scheduled, the Contractor shall empty and remove contents from trash, paper shredders and recycling containers; remove spider webs and insect nests from building interiors and exteriors; dust all blinds, desks, tables, partition tops, shelves, chairs, window ledges, counter tops, work benches, picture frames, displays and cabinet doors; clean interior and exterior of glass door;

clean/disinfect interior telephones and radios; vacuum and spot clean all mats and carpets; clean restrooms including, but not limited to all fixtures, urinals, toilets, mirrors, floors, etc.; stock and maintain restroom supplies on the designated dispensers (toilet paper, hand soap, trash can liners, toilet seat covers, paper towels, urinal deodorizers, etc.); sweep steps, all concrete walkways and sidewalks; wet mop vinyl and concrete floors; spot clean all washable surfaces; dust window blinds and ceiling fans; wax wood furniture; clean exterior walls, windows and soffits; clean exterior of light fixtures.

11.2 Maintenance Office - Each service day as scheduled, the Contractor shall empty and remove contents from trash, paper shredders and recycling containers; remove spider webs and insect nests from building interiors and exteriors; dust all blinds, desks, tables, shelves, chairs, window ledges, counter tops, work benches, picture frames and cabinet doors; clean/disinfect interior telephones, door handles and knobs, and radios; clean interior and exterior microwave ovens; vacuum and spot clean all mats and carpets;

clean restrooms including, but not limited to all fixtures, urinals, toilets, mirrors, floors, etc.; stock and maintain restroom supplies on the designated dispensers (toilet paper, hand soap, trash can liners, toilet seat covers, paper towels, urinal deodorizers, etc.);

wet mop vinyl and concrete floors; spot clean all washable surfaces; dust window blinds and ceiling fans; wax wood furniture; clean exterior walls, windows and soffits; clean exterior of light fixtures.

11.3 Lunch/Conference Room - Each service day as scheduled, the Contractor shall empty and remove contents from trash and recycling containers; remove spider webs and insect nests from building interiors and exteriors; dust all window blinds, tables, shelves, chairs, window ledges, counter tops, picture frames and cabinet doors; clean and wipe down eating tables; clean/disinfect telephones, door handles and knobs, appliance handles, stove tops and electronic devices; vacuum and spot clean carpets; clean all fixtures, sinks and faucets; sweep steps, all concrete walkways, and sidewalks; spot clean all washable surfaces; wax tables; clean exterior walls, windows and soffits; clean exterior of light fixtures; clean exterior of refrigerator; clean interior and exterior of microwave ovens.

11.4 Audio/Visual Building - Each service day as scheduled, the Contractor shall vacuum and spot clean all carpets; empty and remove contents from trash, paper shredders and recycling containers; remove spider webs and insect nests from building interior and exterior; clean all mirrors; dust and wax all desks and tables; dust all shelves, chairs, window ledges, picture frames and counter tops; clean restrooms, including but not limited to all fixtures, urinals, toilets, tubs, showers, mirrors, floors, etc.; clean/disinfect telephones, door handles and knobs; stock and maintain restroom supplies on the designated dispensers (toilet paper, hand soap, trash can liners, toilet seat covers, paper towels, urinal deodorizers, etc.); sweep exterior steps, and sidewalks, wet mop vinyl floors; spot clean all washable surfaces; clean exterior of light fixtures; clean exterior walls and soffits; clean appliances in laundry room; clean exercise equipment.

11.5 Fish Cleaning Stations – There are two (2) fish cleaning stations at Hensley Lake, one

(1) at Hidden View Recreation Area and one (1) at Buck Ridge Recreation Area. Each service day as scheduled, the Contractor shall wash all exterior surfaces and cutting boards, sink, facets, etc. Report any graffiti, vandalism or non-operation.

11.6 Permanent Restrooms - A “Permanent Restroom” is one (1) building and consists of a men’s side, a women’s side, and a utility/storage room. There are eight (8) permanent restrooms at Hensley Lake, four (4) are located at Hidden View Campground and four

(4) are located at Buck Ridge Recreation Area. Each service day as scheduled, the Contractor shall clean the showers, sinks, toilets and urinals; sweep and wet mop floors (including utility/storage rooms); empty and remove contents from trash; maintain restroom supplies (toilet paper, trash can liners, urinal deodorizers, etc.); dust partition tops and window sills; sweep sidewalks; check for and report burned-out interior light bulbs, clean windows and exterior of light fixtures; wipe down partition walls; clean walls, doors and partitions; clean utility room; clean bulletin boards. Windows and screens in permanent restrooms are to be cleaned in a biannual basis. Use an approved polycarbonate cleaner on restroom windows and polycarbonate bulletin board panes.

Use of cleaning agents containing ammonia can damage polycarbonate sheet.

11.7 Portable Chemical Toilets - Each service day as scheduled, the Contractor shall clean the inside and outside of toilet chutes, seats, lids, urinals, walls, floors, doors, windows, etc.; maintain an adequate supply of toilet paper stocked on the designated toilet paper dispensers at all times; maintain proper fluid levels in vaults using water; maintain and supply urinal deodorizers; report graffiti or vandalism. There may be up to a total of twelve (12) portable restrooms located throughout the Hensley Lake area at one time;

however, the total number of portable restrooms may vary depending on need and may be reduced to zero (0) at the discretion of the Park Manager.

11.8 Vault Restrooms (Single-Stall) – There are a total of two (2) single-stall vault restroom buildings located at Hensley Lake, one (1) is located on Road 400 and one (1) is located at the Buck Ridge Trailhead parking area. Each service day as scheduled, the Contractor shall clean the inside and outside of toilet chutes, seats, lids, walls, floors, doors, windows, etc.; maintain an adequate supply of toilet paper stocked on the designated toilet paper dispensers at all times; empty and remove contents from trash and maintain trash liners; report graffiti or vandalism.

11.9 Vault Restrooms (Double-Stall) - There are a total of five (5) double-stall vault restroom buildings located at Hensley Lake, one (1) is located at Hidden View Campground near the group camping areas, one (1) is located at the Hidden View Recreation Area upper boat ramp parking lot, one (1) is located at the Buck Ridge Swim Beach, one (1) is located at Vista Point, and one (1) is located at Wakalumi Campground (serviced upon request only). Each service day as scheduled (except for the Wakalumi Campground vault restroom), the Contractor shall clean the inside and outside of toilet chutes, seats, lids, walls, floors, doors, windows, etc.; maintain an adequate supply of toilet paper stocked on the designated toilet paper dispensers at all times; empty and remove contents from trash and maintain trash liners; report graffiti or vandalism.

11.10 Vinyl Floors - Each service day as scheduled, the Contractor shall clean vinyl floors in Administration Area restrooms, office areas and Audio/Visual Center and polish biannually.

11.11 Windows and Screens - Each service day as scheduled, the Contractor shall remove, clean, then replace all window screens and clean all windows and screens on the park office, maintenance office, lunchroom/conference room building, Audio/Visual building and permanent restrooms. Windows and Screens is a biannual service.

12. Cleaning Standards

12.1 Trash/Recycling Removal - All waste receptacles, including waste baskets, trash containers and any boxes, cans, or papers nearby and marked "TRASH" shall be emptied and trash or debris removed. Removed trash shall be placed in plastic bags;

their tops secured and inside the dumpsters located within the Park Headquarters compound. All trash or debris that falls on the facility grounds during the removal process shall be picked up and removed. Contractor-furnished liners shall be placed in each waste receptacle. The exterior surfaces of all waste/recycling receptacles shall be kept clean. All recycling containers within all the buildings shall be emptied and separated by recyclable material, and placed into the designated recycling containers located next to the lunch room. Recyclable materials include cardboard, paper, aluminum, plastic, and glass.

12.2 Wet Mopping - Concrete and vinyl floors underneath easily tilted or movable furniture, trash containers or other items, except office equipment or machines, shall be mopped and the items replaced to their original locations. Mopped areas, when completed, shall have a uniform clean surface free of mop strands, litter, dust, streaks, swirl marks, detergent residue or evidence of soil, stains, film and water. There shall be no splash marks on furniture or walls, including baseboards, or other equipment/items.

12.3 Dusting & Webbing - After dusting, all dust, spider webs, lint or soil shall have been removed from all surfaces.

12.4 Vacuuming - After vacuuming, all rugs and carpet shall be free of visible litter and soil.

12.5 Spot Cleaning - After spot cleaning, all washable surfaces (except computer monitor screens) shall be free of smudges, fingerprints, marks, streaks, graffiti, etc. Carpets shall be free of soiled spots. Telephones shall be cleaned and disinfected.

Radiophones (4) shall be cleaned and disinfected. The contractor shall not move, relocate or review paperwork on desks.

12.6 Sweeping - After sweeping, the entire floor area, sidewalk, etc. shall be free of litter, dust, and foreign debris.

12.7 Floor Polish - After a floor has been polished, the entire floor shall have a uniform glossy appearance, to include the floor underneath easily tilted or movable items as noted under item (12.1.2), "Wet Mopping." The floor shall be free of scuffmarks; heel marks, stains and discoloration, and maintain a non-skid surface. Build-up of polish is not allowed. All floor maintenance solutions shall be removed from baseboards, furniture or other furnishings or equipment.

12.8 Glass, Tiles and Shelving - After cleaning, all shelving, glass doors, tiles, display cases, directory boards, mirrors, all adjacent trim, etc., shall be free of film, soap scum, mold, mildew, dirt, smudges, water, streaks, or foreign matter.

12.9 Permanent Restrooms and Sinks - A germicidal agent or disinfectant shall be used to clean and disinfect all fixtures, sinks, toilet bowls, urinals, walls etc., including all orifices and drains, and they shall be free from streaks, stains, scale, scum, urine deposits and rust stains. Walls, doors, and partitions shall be free of dust, dirt, smudges, soap scum, fingerprints, marks, streaks, graffiti, etc. Mirrors shall be free of streaks and smudges.

Deodorizer shall be added to portable toilets as needed. Deodorizer blocks shall be added to all urinals. Toilets seats and lids shall be placed in the down position after cleaning. All drains, sinks, toilets and urinals shall be kept unclogged. The urinals shall be free of any insects or debris. If the Contractor is unable to unplug any sinks, drains, urinals, or toilet bowls, he/she is to notify the Park Manager or his/her designated representative immediately. Restrooms with windows in screens in the recreational areas are to be cleaned on a biannual basis. The Contractor shall note in comment section of daily work report if portable toilet needs pumping. All showers shall be cleaned and maintained to prevent soap scum, calcium, lime, and oxidation build-up.

The shower walls and floor shall be free of any dirt, hair, or any other form of debris.

Shower drains shall be free of debris to maintain proper drainage of water. The Contractor shall report clogged or obstructed drains to the Park Manager or his/her designated representative for corrective action.

12.10 Restroom/Sink Supplies - The Contractor shall stock required supplies in restrooms and at sinks in quantities that will preclude depletion prior to the next cleaning day. The Contractor shall supply toilet paper, paper towels, liquid soap, trash can liners, urinal deodorant blocks and liners for "sanitary napkin containers." The Contractor shall use double-ply 1000 sheet toilet paper rolls or equivalent, and shall replace any toilet paper roll that is more than ½ used. Each 2-roll dispenser shall be stocked with at least one unused roll. The Contractor shall maintain a supply of toilet paper in a covered plastic box in the back utility room of each permanent restroom to be used by park staff to restock restroom stalls that run out of paper. This supply shall be maintained at a level sufficient to cover the needs of the restroom between cleanings.

12.11 Windows - All window screens shall be removed prior to cleaning. After cleaning, the frames, sills, casings, screens and transparent surfaces shall be free of all traces of film, dirt, smudges, water, streaks or any foreign matter. Screens shall be returned to correct position. Defective screen clips and/or any defective window or screen part shall be reported to the Park Manager or his/her designated representative.

12.12 Light Fixtures – The exterior of all light fixtures, including side panels, plastic or glass covers, frames, lamps, fluorescent tubes, globes, etc., shall be free of bugs, dirt, grease, dirt or other foreign matter after completion of cleaning.

12.13 Exterior Walls & Soffits - After cleaning, all walls and soffits shall be free of foreign matter, including spider webs, bird nests, insect materials, smudges, mud and dirt.

Spraying with a hose and/or pressure nozzle is not permitted.

12.14 Furniture Waxing - The Contractor shall wax all wood desks, tables and counter tops with an approved furniture wax. The surface of these areas shall be free of smudges and streaks after waxing. Items removed from these surfaces for waxing shall be returned to their original location. The contractor shall not move or relocate paperwork on top of any desk or countertop.

12.15 Eating Tables and Counter Tops - The Contractor shall wash all table surfaces and counter tops with a germicidal solution and/or approved disinfectant and rinse with clean water. The contractor shall not move or relocate paperwork on top of any desk or countertop.

12.16 Bulletin Boards - The Contractor shall clean the outside glass surfaces with glass cleaner. Note: Some of the glass panes on the bulletin boards have been replaced with polycarbonate. A polycarbonate cleaner or another approved cleaner shall be used for these transparent surface panels. The contractor shall not move or relocate postings on the actual bulletin board.

12.17 Microwaves/Refrigerators - The Contractor shall clean interior and exterior surfaces of all microwaves with an approved cleaner to remove all dirt, grime, grease, and food deposits. The Contractor shall use an approved cleaner to wipe down and clean the exterior of all refrigerators.

12.18 Graffiti Removal - The Contractor shall report all vandalism to the Park Manager and/or Park Ranger immediately and prior to removal. All cement floors, interior and exterior doors, interior partitions and walls, interior fixtures, urinals, toilets, sinks, mirrors, windows, screens, bulletin boards shall remain free of paint, pen or similar kinds of graffiti. A test spot of the graffiti remover shall be done in a small inconspicuous place, prior to using it on a larger area. If the graffiti cannot be removed without destroying the undersurface, the Park Manager shall be notified. Following the reporting of any vandalism incident to the Park Manager and/or a Park Ranger, the Contractor shall wait at least 24-hours prior to cleaning the vandalism, unless directed otherwise from the Park Manager.

13. Safety

13.1 The Contractor shall obtain the USACE Project Safety Officer’s approval on the Accident

Prevention Plan (APP) BEFORE starting any on-site work.

13.2 The Contractor shall use a qualified Safety and Health Manager (SHM) to prepare the written site-specific Accident Prevention Plan (APP) in accordance with the format and requirements of USACE EM 385-1-1. Cover all paragraph and subparagraph elements in Appendix A of USACE EM 385-1-1, "Minimum Basic Outline for Accident Prevention Plan.” Activity Hazard Analyses (AHAs) shall be appended to the APP.

13.3 The Contractor shall develop an Injury and Illness Prevention Program (IIPP) for projects within the State of California as an appendix to the APP. Where a paragraph or subparagraph element is not applicable to the work to be performed, indicate "Not Applicable" next to the heading. The APP shall be job specific and shall address any unusual or unique aspects of the project or activity for which it is written. The APP shall interface with the Contractor's overall safety and health program (SHP). Any portions of the Contractor's overall safety and health program referenced in the APP shall be included in the applicable APP element and made site-specific. The Government considers the Prime Contractor to be the "controlling authority" for all work site safety and health of the Subcontractors. The Contractor is responsible for informing their Subcontractors of the safety provisions under the terms of the contract and the penalties for noncompliance, coordinating the work to prevent one craft from interfering with or creating hazardous working conditions for other crafts, and inspecting Subcontractor operations to ensure that accident prevention responsibilities are being carried out. The Contractor, COR, and Site Safety and Health Officer (SSHO) shall sign the APP.

13.4 The Contractor shall submit the APP to the USACE Project Safety Officer within 10 days of award. The Government will review the documents within 10 days. The Contractor shall resubmit the documents, with any requested changes, within 5 days of request.

13.5 The Contractor’s APP and subsequent activities shall comply with the following referenced documents (most current version, if different than the date referenced), at a minimum:

13.5.1 EM 385-1-1, USACE Safety & Health Requirements Manual, EM 385-1-1, 30 November

2014 Edition: https://www.publications.usace.army.mil/

13.5.2 Title 29 Code of Federal Regulations (CFR) 1910, Occupational Safety and Health

Standards.

13.5.3 OSHA ancillary safety and health regulations governing certain aspects for this contract include:

13.5.4 Respiratory Protection (29 CFR 1910.134/8 CCR Section 5144)

13.5.5 Occupational Noise Exposure (29 CFR 1910.95/8 CCR Sections 5095-5100)

13.5.6 Hazard Communication (29 CFR 1910.1200/29 CFR 1926.59/8 CCR Section 5194)

13.5.7 The Control of Hazardous Energy (Lockout/Tag-out) (29 CFR 1910.147)

13.5.8 Proposition 65 (22 CCR Section 12000) Chemicals Known to the State of California to

Cause Cancer or Reproductive Toxicity

14. Sustainability Guidance

14.1 EPA Designated: Under the Comprehensive Procurement Guidelines (CPG) program, the Environmental Protection Agency (EPA) designates products that are or can be made with recovered materials, and recommends practices for buying these products.

Any designated product that is being offered or supplied under this contract shall meet the minimum recommended content levels as identified under the CPG program. Visit http://www.epa.gov/epawaste/conserve/tools/cpg/products for a complete list of designated products and the associated recommended content levels. Offerors must be able to demonstrate that each offered product meets minimum content levels upon request.

14.2 Safer Choice: The contractor shall provide Safer Choice labeled products under this contract, as applicable. The contractor is encouraged to visit http://www2.epa.gov/saferchoice/products for updated lists of qualifying products.

https://www.publications.usace.army.mil/

14.3 Bio-based: The United States Department of Agriculture (USDA) designates certain biobased products for federal procurement and specifies minimum biobased content levels for those products. Any designated product that is being offered or supplied under this contract shall meet USDA BioPreferred’s minimum biobased content level. Visit the BioPreferred web site for the complete list of designated products and the associated minimum biobased content level requirements.

14.4 Energy Star: As required in clause 52.223-15 Energy Efficiency in Energy-Consuming

Products, the contractor shall only provide products that earn the ENERGY STAR label and meet ENERGY STAR specifications for energy efficiency. The contractor is encouraged to visit http://www.energystar.gov for complete product specifications and updated lists of qualifying products.

14.5 Pollution Prevention and Right-to-Know Information (May 2011)

(a) Definitions. As used in this clause - “Toxic chemical” means a chemical or chemical category in listed in 40 CFR 372.65.

(b) Federal facilities are required to comply with the provisions of the Emergency Planning and Community Right-to-Know Act of 1986 (EPCRA) (42 U.S.C. 11001- 11050), and the Pollution Prevention Act of 1990 (PPA) (42 U.S.C. 13101-13109).

(c) The Contractor shall provide all information needed by the Federal facility to comply with the following:

(1) The emergency planning reporting requirements of Section 302 of EPCRA.

(2) The emergency notice requirements of Section 304 of EPCRA

(3) The list of Material Safety Data Sheets required by Section 311 of EPCRA

(4) The emergency and hazardous chemical inventory forms of Section 312 of

EPCRA.

(5) The toxic chemical release inventory of Section 313 of EPCRA, which includes the reduction and recycling information required by Section 6607 of

PPA.

(6) The toxic chemical and hazardous substance release and use reduction goals of section 2(e) of Executive Order 13423 and of Executive Order 13514.

14.6 Estimate of Percentage of Recovered Material Content For EPA Designated Items (May

2008)

(a) Definitions. As used in this clause - “Postconsumer material” means a material or finished product that has served its intended use and has been discarded for disposal or recovery, having completed its life as a consumer item. Postconsumer material is a part of the broader category of “recovered material.” “Recovered material” means waste materials and by-products recovered or diverted from solid waste, but the term does not include those materials and by-products generated from, and commonly reused within, an original manufacturing process.

(b) The Contractor, on completion of this contract, shall—

(1) Estimate the percentage of the total recovered material content for EPA-designated item(s) delivered and/or used in contract performance, including, if applicable, the percentage of postconsumer material content; and

(2) Submit this estimate to ___________ [Contracting Officer complete in accordance with agency procedures].

14.7 Waste Reduction Program (May 2011)

(a) Definitions. As used in this clause - “Recycling” means the series of activities, including collection, separation, and processing, by which products or other materials are recovered from the solid waste stream for use in the form of raw materials in the manufacture of products other than fuel for producing heat or power by combustion.

“Waste prevention” means any change in the design, manufacturing, purchase, or use of materials or products (including packaging) to reduce their amount or toxicity before they are discarded. Waste prevention also refers to the reuse of products or materials. “Waste reduction” means preventing or decreasing the amount of waste being generated through waste prevention, recycling, or purchasing recycled and environmentally preferable products.

(b) Consistent with the requirements of section 3(e) of Executive Order 13423, the Contractor shall establish a program to promote cost-effective waste reduction in all operations and facilities covered by this contract.

14.8 Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011)

(a) Definitions. As used in this clause - “Driving”:

(1) Means operating a motor vehicle on an active roadway with the motor running, including while temporarily stationary because of traffic, a traffic light, stop sign, or otherwise.

(2) Does not include operating a motor vehicle with or without the motor running when one has pulled over to the side of, or off, an active roadway and has halted in a location where one can safely remain stationary.

“Text messaging” means reading from or entering data into any handheld or other electronic device, including for the purpose of short message service texting, e-mailing, instant messaging, obtaining navigational information, or engaging in any other form of electronic data retrieval or electronic data communication. The term does not include glancing at or listening to a navigational device that is secured in a commercially designed holder affixed to the vehicle, provided that the destination and route are programmed into the device either before driving or while stopped in a location off the roadway where it is safe and legal to park.

(b) This clause implements Executive Order 13513, Federal Leadership on Reducing Text Messaging while Driving, dated October 1, 2009.

(c) The Contractor is encouraged to -

(1) Adopt and enforce policies that ban text messaging while driving -

(i) Company-owned or -rented vehicles or Government-owned vehicles;

or

(ii) Privately-owned vehicles when on official Government business or when performing any work for or on behalf of the Government.

(2) Conduct initiatives in a manner commensurate with the size of the business, such as -

(i) Establishment of new rules and programs or re-evaluation of existing programs to prohibit text messaging while driving; and

(ii) Education, awareness, and other outreach to employees about the safety risks associated with texting while driving.

(d) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph (d), in all subcontracts that exceed the micro-purchase threshold.

14.9 Compliance With Environmental Management Systems (May 2011)

(a) The Contractor's work under this contract shall conform with all operational controls identified in the applicable agency or facility Environmental Management Systems and provide monitoring and measurement information necessary for the Government to address environmental performance relative to the goals of the Environmental Management Systems.

15 Performance and Program Objectives

15.1 The Contractor shall be responsible for services described herein. The Government objectives are described in the “Performance of Work Requirements Summary” (Attachment A). The Contractor shall develop a “Performance Work Plan” that contains solutions to accomplish the same objectives as stated in the Performance of Work Requirements Summary, as they are applicable to the services required in the Schedule.

The Contractor may use whatever method they choose to meet the objectives, as long as the end result satisfies the minimum acceptable levels (MAL) of performance as defined in the Performance Work Requirements Summary.

16. General Service Provisions

16.1 There are two scheduled seasons; Off-Season and On-Season. The On-Season schedule is from 1 May – 30 September. Scheduled days of cleaning are Sunday, Monday, Wednesday, Friday and Saturday. The Off-Season schedule is from 1 October

– 30 April, scheduled days of cleaning are Sunday, Wednesday and Friday. Refer to Attachment D for a detailed schedule of services for both the On-Season and Off- Season.

16.2 The Wakalumi Campground vault restroom will only be serviced at the request of the

Park Manager or his/her designated representative.

16.3 The following holiday weekends shall include two cleanings on both the Saturday and

Sunday of the holiday weekend, but only if the holiday falls on a Monday, Friday, Saturday, or Sunday: Memorial Day, Independence Day & Labor Day. These “double services” will be for the following facilities originally scheduled for that particular service day only: permanent restrooms, vault restrooms and portable chemical toilets.

16.4 Unless otherwise approved by the COR, The Administration Area, Lunch/Conference

Room, Maintenance Office and Audio/Visual Building services shall be performed between 1630 and 0600 hours. Field work shall be performed between 0800 and 1700 hours.

16.5 The Contractor is responsible for the management and quality control actions to meet the requirements of the contract. The role of the Government is quality assurance, to ensure quality control standards are achieved.

17. Estimated Service Schedule/Frequency

17.1 Budgetary constraints may reduce the expected quantity and/or frequency, which can be increased or decreased at any time at the discretion of the COR.

17.2 The days of service shall be negotiated with the COR to determine scheduled service days prior to commencement of services. If unforeseen events cause a variation in the scheduled service, the Contractor shall notify the COR 24 hours in advance of the delay or cancelation. Failure to provide the service or variation from the agreed service schedule will require written explanation by the Contractor. If additional service(s) are required, the schedule shall be modified and approved by the COR.

17.3 If recreation areas are not open or require closing, the amount of services required for those areas will be reduced accordingly.

17.4 In the event that weather conditions, reservoir conditions, facility construction, budget constraints, or any other reason that may require the closure of facilities, those facilities shall not be serviced unless specified by the COR. Payment will only be made for services performed. Line items are exercised as an as-needed basis and determined by need to the U.S. Government by the COR.

17.5 The Contractor shall remove all damaged equipment and exhausted supplies from

Government property immediately upon completion of the service.

18. Period of Performance

18.1 The contract shall consist of a Base Year plus four (4) Option Years as follows. Option Years are exercised at the discretion of the Government:

Base Year – Contract Award through 30 April 2021.

Option Year 1 - 01 May 2021 to 30 April 2022.

Option Year 2 - 01 May 2022 to 30 April 2023.

Option Year 3 - 01 May 2023 to 30 April 2024.

Option Year 4 - 01 May 2024 to 30 April 2025.

19. Standards of Employee Conduct

19.1 The Contractor and their employees shall be required to adhere to the following standards of dress and conduct while performing work. These regulations are enforceable as per the U.S. Army Corps of Engineers Safety and Health Requirements Manual, EM 385-1-1, 30 November 2014, the California State Health Code, and County Codes.

19.2 All Contractor personnel shall be identifiable by wearing a company uniform or clothing with the company name or logo conspicuously displayed on the clothing. The Contractor shall use personal protective equipment (PPE) as identified in EM 385-1-1, Safety and Health Requirements Manual. EM 385-1-1, Section 5 states, “The use of PPE is a control measure that is to be used only after a hazard evaluation identifies hazards associated with a particular job or activity, and it is determined that the hazards cannot be eliminated and/or controlled to an acceptable level through engineering design or administrative actions.” The use of proper PPE shall be determined at the pre-work conference following the Contractor’s submittal of an activity hazard analysis. All PPE shall be in compliance with the SDS for chemical(s) being used.

19.3 A clean, well-groomed appearance shall be maintained at all times while performing contract services.

19.4 The Contractor shall not be in possession of any weapons in the public use areas at any time.

19.5 The Contractor shall not take part in any selling or advertising activities.

19.6 The Contractor shall not perform any duties relative to any other contract duties while performing this contract.

19.7 Alcoholic beverages and/or illegal substances shall not be consumed or possessed prior to or while on duty, nor at any time while the Contractor is performing contract services.

The Contractor shall not be under the influence of any substance that impairs his/her ability to safely perform contract services.

19.8 The Contractor and their employees shall not smoke in or around any Government-owned structures or facilities. Additionally, the Contractor shall not smoke while in contact with the public and/or Government personnel.

19.9 The use of any Government property without proper authorization will not be permitted.

19.10 The Contractor shall comply with all CFR Title 36 regulations while performing services under this contract. The Contractor and their employees shall cooperate fully with all Corps of Engineers Employees, local law enforcement and State agencies. The Contractor and their employees are not authorized to direct the work of other contractors.

20. Protection and Use of Government Facilities and Equipment

20.1 The work to be performed is within the boundaries of public areas. The Contractor’s attention is directed to the needs for extreme caution and care while driving and operating equipment. Safety requirements of EM-385-1-1 shall apply to all work. A copy of the Engineering Manual is available at the Park Headquarters for review or on-line at:

20.2 The Contractor shall be responsible for restoring any Government facilities or property damaged as a result of the Contractor’s operations. Reasonable care shall be used to avoid damage to existing structures, equipment, facilities, and vegetation in the areas serviced. Any damage shall be repaired or replaced as directed by the COR, and at no cost to the Government. If the Contractor does not make such repairs or replacement, the cost thereof will be deducted from normal contract payments.

20.3 The Government will provide repairs, as needed, to Government property used by the public. However, if damages are found to be a result of the Contractor’s negligence or lack of reasonable care, the cost of repairs or the cost of replacement will be the responsibility of the Contractor. If the Contractor does not reimburse the Government for such repairs or replacement, the cost thereof will be deducted from normal contract payments.

21. Performance Evaluation Meeting

21.1 The issuance of a Contract Discrepancy Report (CDR) may be cause for the scheduling of a meeting with the Contractor, Contracting Officer (KO) and the Contracting Officer’s Representative (COR). A mutual effort will be made to resolve all problems identified.

The Government will prepare written minutes of the meeting. The Contractor, KO, and the COR will sign minutes of the meeting(s).

21.2 Should the Contractor not concur with the minutes, he/she will state in writing to the Contracting Officer within ten (10) calendar days any areas he does not concur and explain the reasons for non-concurrence. The Contracting Officer will review and consider the reasons submitted for the Contractor’s non-concurrence and make a decision. The Contracting Officer will notify the Contractor of the decision in writing within ten (10) calendar days.

22. Remedial Actions

22.1 The COR will verbally advise or give a written inspection report to the Contractor of discrepancies the first time they occur and ask the Contractor to correct the problem. A notation will be made on the COR checklist of the date and the time the deficiency was discovered and the date and time the Contractor was notified.

22.2 If the Government creates any discrepancies in contract services, these will not be counted against the Contractor’s performance.

22.3 When the Contractor is not meeting the limits of satisfactory performance, a CDR will be issued to the Contractor. The seriousness of the failures should govern whether to issue a CDR at the end of the period, or as soon as the limits of satisfactory performance is exceeded.

22.4 When a CDR is issued…