PWS -18Nov20 (Final).docx

Performance Work Statement For

PAPCIFIC REGION OFFICE AND OKINAWA SCHOOLS

LOGISTICS SUPPORT SERVICES

1. GENERAL INFORMATION AND SCOPE OF WORK.

1.1 Introduction: The Department of Defense Education Activity (DoDEA), as one of only two Federally-operated school systems, is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 166 accredited schools in 8 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico. DoDEA employs approximately 15,000 employees who serve more than 72,000 children of active duty military and DoD civilian families.

1.2 Background: DoDEA Pacific Logistics Division infrastructure exists to support and enhance the educational process by securing, managing, and maintaining dynamic facilities, efficient student transportation, required materials, and inter-service support resources. The DoDEA logistics division incessantly ensures that students gain educationally within a safe and physically secured environment. Logistical support services are required to maintain a safe, heathy, and sanitary environment for staff, faculty, and students within the DoDEA Pacific South District, with schools located on Camps Kinser, McTureous, Foster, Lester and Kadena Air Base, as well as at the Region Office located on Torii Station (Buildings 290 and 291). The contractor shall provide all management and labor necessary to ensure that all logistical support services are performed in accordance with the objectives and standards outlined within this PWS. This requirement calls for continuous efforts on the part of the contractor to ensure all tasks are completed safely and effectively throughout the life of the contract.

1.3 Scope of Work. The scope of this PWS encompasses Contractor support to include logistics support services for the DoDEA Pacific Region Office (Bldgs. 290 and Building 291) located on Torii Station, Okinawa, Japan as well as DoDEA Pacific South District Office (DSO),schools, and other DSO facilities located on Camps Kinser, McTureous, Foster, Lester and Kadena Air Base. The warehouse and logistics support requirement includes planning and implementation of a comprehensive warehouse support program to include inventory management, shipping and receiving, inventory/stocking, furniture assembly/maintenance, interior and exterior building maintenance including touch up painting and typhoon support. Occasional support, not to exceed once per week, to Pacific South schools will be required in the form of moving supplies or equipment, setting up workspaces, or providing logistical support for event setup. The Contractor shall be required to provide management, oversight, direction, and supervision for all work under this contract, to include all matters pertaining to work identification, performance of services, and delivery of data; employee hiring, orientation and training, utilization, payment and administration; purchasing and subcontracts; and establishment and maintenance of records.

2. REQUIREMENT AND OBJECTIVES. The objective of this Performance Work Statement (PWS) is to provide logistical support to the Department of Defense Education Activity Pacific requirement for its main Region Headquarter facilities (Buildings 290 and 291) located on Torii Station, as well as for Pacific South District schools and facilities located in Okinawa, Japan. The contractor shall be directly responsible for ensuring the accuracy, timeliness and completion of all tasks assigned under this effort. Specifically, the contractor shall:

2.1. Work Requests.

2.1.1. Contractor will be required to manage work order requests using a Government provided automated system. In the event of non-availability of the automated system the Contracting Officer Representative (COR) will inform Contract Personnel of work requests. The Contractor shall not accept phone or verbal requests from customers, except those from the COR.

2.1.2. The COR will plan, prioritize and distribute tasks to the Contractor based on generated work order requests or those that are deemed necessary to facilitate optimum operational workflow when necessary.

2.1.3. The Government will provide an automated system to the Contractor to maintain a record of all work requests, including actions and results for completed requests. The Contractor shall provide work order status upon request to the COR.

2.2. Priority of Work. The Contractor shall give highest priority to those tasks that affect the safety, health, and/or security of occupants and of the facilities. The COR reserves the right to designate or to change the priority of tasks.

2.3. Task Priority. Priority tasks that cannot be completed during normal duty day shall be reported to the designated government representative who may issue a work request for emergency on-call services.

2.4. Work Area Clean-up. The Contractor shall ensure that work sites are safe, clean, and cleared of tools and/or foreign objects/debris. The Contractor shall dispose of all unserviceable items in designated receptacles and clean-up paint, adhesives, packing materials, broken glass, scrap wood and sawdust, and or other residuals, such as clippings, cuttings and or unused materials and dispose in proper containers and locations. The Contractor shall salvage and store in Government designated areas usable items such as ropes, chains, boxes, packing materials and pallets. Additionally, serviceable supplies should be returned to the custody of the COR or designated Government representative.

2.5. Warehouse Support.

2.5.1. The Contractor shall provide warehouse support in accordance with the PWS. Warehouse support includes inventory, receiving, shipping, and disposing of excess Government property per designated Government activities for the DoDEA Pacific Region Office as well as support to DoDEA Pacific South schools and offices when required.

2.5.2. The Contractor shall be responsible for daily operations of the warehouse, which includes, marking, organizing supply cabinets, and storage area.

2.5.3. Inventory. The Contractor shall conduct an initial inventory of the warehouse and perform semiannual inventory thereafter in accordance with the Government provided warehousing plan.

2.5.4. Stocking.

2.5.4.1. Copier Paper. As part of the on-going stocking and inventory task, the Contractor shall ensure copier paper is delivered once per day or as required, preferably in the morning hours to all paper copier machine areas located in building 290 and building 291.

2.5.4.2. The Contractor shall notify the COR of all items that need to be restocked and/or replenished when stock levels are diminished.

2.5.4.3. The Contractor, as part of the warehouse duties may be tasked to operate a heavy-duty shredder and shred Government documents.

2.5.5. Hazardous Materials. The Contractor shall ensure all hazardous stocked items and materials are properly sealed and stored in accordance with the Warehouse Standard Operating Procedures, Tab 4 - Warehouse Storage and Transport of Hazardous Materials Standard Operating Procedures and/or applicable manufacturer’s instructions (Safety Data Sheets).

2.5.6. Storage Assembly/Disassembly. The Contractor shall assemble and disassemble storage aids (bins, racks, shelves, and cabinets) according to manufacturer instructions.

2.5.7. Disposal of Government Property. The Contractor shall be responsible for transporting materials and equipment that are marked for disposal to Defense Logistics Agency Disposition Services (DLADS). The Contractor shall ensure the proper paperwork DD Form 1348-1a, accompanies the items to be turned-in, is signed by a DLADS representative and provide a signed copy of the DD Form 1348-1a, to the COR.

2.6. Shipping, Receiving and Delivery.

2.6.1. Incoming Shipments. The Contractor shall pick-up all shipments from port or place of entry and deliver shipments to warehouse or respective school when applicable. Contractor shall perform an inventory of all received items to validate that items received and shipping documents match. All discrepancies found between items shipped and items received shall be reported to the recipient and COR within 24 hours. The Government will provide the necessary vehicles to transport shipments.

2.6.1.1. The Contractor is responsible for loading and unloading conveyance pallets, removing bindings, wrapping, and packaging materials from items shipped and placing the items in bins or racks after the items have been inventoried.

2.6.1.2. The Contractor shall dispose of all shipping bindings, strapping, and packing materials in refuse containers that are not salvageable to use for other packing tasks. Salvageable packing materials shall be placed in Government provided bins.

2.6.1.3. The Contractor shall assist customer in the breakout of shipments received.

2.6.1.4. The Contractor shall contact the receiving customer office within 24 hours from receipt of items for instructions on disposition.

2.6.1.5. The Contractor shall be responsible for any missing boxes and/or containers signed for by the Contractor. Therefore, the Contractor shall verify and ensure that all shipments have been accounted for before leaving the shipping port or Government facility.

2.6.2. Shipping and Mailing. The Contractor shall locate, inventory, and prepare items for shipment in accordance with each warehouse specification/request. The Contractor shall report any discrepancies in quantities, markings, or item damages to the requestor and COR when the discrepancy is first noticed.

2.6.2.1. The Contractor shall ensure all shipments are blocked and braced on conveyances to mitigate any damages during shipment of the items. The Contractor shall also use tarpaulins or other cover during inclement weather conditions or when such conditions are approaching that could cause shipments to be damaged. The Government will provide all shipping materials, blocking, bracing, and covering for the shipments.

2.6.3. Delivery. The Contractor shall deliver and pickup items from the DoDEA Pacific South schools and other Okinawa DoDEA facilities, the Transportation Management Offices (TMO), DLADS, warehouse, etc., per work order request. The Government shall provide the vehicles necessary to support pick-up and delivery of such tasks.

2.7. General Logistical Support.

2.7.1. The Contractor shall provide logistical support in accordance with the PWS for the main DoDEA Pacific office buildings 290 and 291, as well as to DoDEA Pacific South schools and other Okinawa DoDEA facilities on an occasional basis, not to exceed once per week.

2.7.2. Furniture:

2.7.2.1. Movement and Set-Up. The Contractor shall set-up multi-purpose rooms, conference rooms, offices, and other areas for various purposes upon work requests. The customer will provide specific information when such activities are required. Set-up may include the preparation and/or movement of equipment and furniture from one location to another to prepare designed area ready for use. All equipment and furniture moved shall be returned to its original location and position. Movement of equipment and furniture shall be accomplished by hand, dolly, hand truck, or other available means depending on the location. Movement and set-up shall be within buildings, between buildings and between floors. The Government will provide all necessary equipment to perform such tasks.

2.7.2.2. Furniture Assembly/Maintenance. The Contractor shall assemble, adjust and repair equipment and furnishings such as desks, chairs, storage cabinets, file cabinets, shelving, or other types of equipment. Assembly of furniture and equipment shall be in accordance with the manufacturer instructions. Maintenance of equipment and/or furniture shall include repair by gluing, replacement of screws, bolts, nuts, caps, pulls, glides, attachment of other components; aligning, adjusting height or level, straightening components, replacing light bulbs in projectors, cleaning and removing rust from equipment, cleaning and lubricating mechanical components and performing operational testing. All parts that are salvageable shall be returned to stock.

2.7.3. Equipment. The Contractor shall replace, relocate, or install new equipment such as pencil sharpeners, towel holders, toilet paper dispensers, map holders, fire extinguisher mounting brackets, pictures, signs, bulletin boards, maps and magnetic display boards. Installation shall consist of nailing, screwing, drilling, using expansion bolts, and other mounting techniques as described in mounting instructions. The Contractor shall remove and dispose of all unserviceable components in appropriate refuse containers. Parts or items that can be reused shall be returned to stock. Contractor shall ensure the work site is clean and clear of obstacles after tasks have been completed.

2.7.3.1. Glass. The Contractor shall remove broken glass from windows and doors and cover and secure the open area using plywood pending glass replacement by Government Personnel.

2.7.3.2. Notification. The Contractor shall notify the COR within 24 hours when repairs cannot be accomplished by the Contractor and a work request must be sent to the base facility engineer.

2.8. Painting.

2.8.1. The Contractor shall perform touch-up painting to the interior of buildings. The government will furnish instructions detailing the areas and painting requirements. Surfaces that might require painting include wood, concrete, and other materials.

2.8.2. The Contractor shall adequately prepare surface areas prior to painting, such as, filling cracks, holes, chipped areas; cleaning and removing dirt and rust, smoothing, roughing, and feathering.

2.8.3. The Contractor shall utilize protective materials, such as plastic and/or canvas, to ensure that property (furniture, benches, etc.), are protected from paint splatter prior to painting. The Contractor shall place warning signs or barriers throughout freshly painted areas and is responsible for removing such signage when they are no longer required.

2.8.4. The Government will provide all supplies to include paint, brushes, buckets, and signs necessary to perform painting tasks.

2.9. Plumbing.

2.9.1. The Contractor shall provide emergency plumbing support related to the removal of blockage from fixtures such as sinks, toilets, drinking fountains, and floor drains.

2.9.2. The Contractor shall place the proper signage, such as “Do Not Use” in areas where immediate repairs cannot be made.

2.10. Ground Maintenance.

2.10.1. The Contractor shall maintain the facility area by keeping the grounds free of hazardous objects and debris that may threaten safety (Buildings 290, 291). Ground maintenance include gathering and disposing of objects that can cause an unsafe or hazardous environment to Personnel. This may include removing fallen tree limbs and other objects that have blown onto the property. Any personal items found while maintaining the grounds shall be turned over to the Facility Manager for proper disposal.

2.10.2. Window Cleaning the Contractor shall remove and clean organic growth from all first-floor exterior windows, walkways and exterior tiled areas once yearly and as required when health and safety become a concern for buildings 290 and 291 on Torii Station.

2.11. Typhoon Support for Region Office (Bldg. 290, 291).

2.11.1. The Contractor shall, without direction or guidance from the COR or other Government representative upon receiving official notification of Tropical Cyclone Condition of Readiness 1 (TCCOR 1), initiate typhoon preparedness procedures by securing facilities and grounds prior to severe weather. Securing the grounds/facilities may include, moving loose outdoor objects to indoor storage areas; and ensure that all large outdoor equipment is securely fastened by tie-downs or other means. The Contractor shall also ensure that all exterior doors and windows are locked. Subsequently, at TCCOR Storm Watch status, the Contractor shall engage in clean-up activities which may include returning outdoor objects to its original location and removing windblown debris to outside refuse containers. All appropriate Typhoon preparedness and recovery activities shall be initiated by the Contractor; no work order request is needed to engage in either activities. The Contractor shall execute all preparedness and recovery activity and notify the COR upon completion.

2.11.2. Typhoon Conditions. Contactor employees shall be excused from normal support activities upon the declaration of Tropical Cyclone Condition of Readiness (TCCOR) 1 Caution (1C). Contractor employees shall return to their normal support activities upon the declaration of TCCOR Strom Watch (SW) or All Clear (AC).

2.12. Contactor Performance Evaluations

2.12.1 Performance Semi-Annual Meetings: The Contractor representative and the Government’s COR shall meet in Building 291 or 290 upon request to discuss performance and/or pending issues. Specific dates and times will be provided to the Contractor by the Government prior to meetings.

3. CONSTRAINTS AND OTHER ADMINISTRATIVE INFORMATION.

3.1. Security Requirements.

3.1.1. Proof of an acceptable background investigation must be presented to the Government’s point of contact listed in the applicable contracting instrument. Non-U.S. Unescorted Citizen’s require a recent host nation police background check is the only background check requirement in accordance with local host installation guidance and requirements.

3.1.2. Contractor shall ensure all contract employees comply with DoDEA security access control policies and instructions. All PIV cards, credentials, or badges issued by or through DoDEA shall be returned to DoDEA (COR/SMD), upon termination/completion of this contract, or whenever a contract employee ceases work on this contract, whichever comes first. Compliance with DoD security policies, training requirements instructions, and regulations are mandatory for these positions. All contract employees that have access to DoDEA Personally Identifiable Information (PII) shall take DoD Privacy Act/PII training before gaining access to the data and as required thereafter.

3.1.3. Installation Access for Contractor Personnel. Installation passes shall be obtained in accordance with Installation Access Control Program regulatory procedures which shall only be used for purposes of performing services under this contract. Contractor is responsible for meeting the access requirements of each Okinawa military installation. Contractor personnel who are denied an installation pass for any reason shall be immediately removed from performing services under this contract. In accordance with this regulation, contractor personnel must undergo required background checks and obtain resident and work permits for installation passes and access rosters. All installation passes issued to the Contractor shall be returned to the installation access control officer upon completion of the contract or when a Contractor employee no longer requires access.

3.1.4. Computer and Internet Access Agreement. The Contractor will be required to sign DoDEA Form 6600.1-F1, “DoDEA Computer and Internet Agreement for Employees, Contractors and Volunteers”, prior to gaining access to DoDEA’s information technology resources. This includes connecting to a DoDEA network to obtain access to the Internet. No user account will be assigned to a Contractor unless DoDEA Form 6600.1-F1 has been signed and is on file. A record of the signed agreement shall be maintained by the Contractor and a copy shall be provided to the Contracting Officer Representative.

3.1.4.1. The Contractor shall notify the COR when there will be a change in employees working under the contract. Replacement employees assigned to cover employee absences due to holiday leave, sick leave, or separation shall be identified to the COR and/or Contracting Officer before replacement.

3.1.5. Contractor Interfaces. The Contractor and/or his subcontractors may be required as part of the performance of this effort to work with other Contractors working for the Government. Such other Contractors shall not direct this Contractor and/or their subcontractors in any manner. Also, this Contractor and/or their subcontractors shall not direct the work of other Contractors in any manner.

3.1.5.1. The Government will establish an initial contact between the Contractor and other Contractors and shall participate in an initial meeting at which the conventions for the scheduling and conduct of future meetings/contacts will be established.

3.2. Disclosure of Information.

3.2.1. Information made available to the contractor by the Government for the performance or administration of this effort shall be used only for those purposes and shall not be used in any other way without the written agreement of the Contracting Officer.

3.2.2. The contractor agrees to assume responsibility for protecting the confidentiality of Government records, which are not public information. Each contractor or employee of the contractor to whom information may be made available or disclosed shall be notified in writing by the contractor that such information may be disclosed only for a purpose and to the extent authorized herein.

3.3. Limited Use of Data.

3.3.1. Performance of this effort may require the contractor to access and use data and information proprietary to a Government agency or Government contractor which is of such a nature that its dissemination or use, other than in performance of this effort, would be adverse to the interests of the Government and/or others.

3.3.2. Contractor shall not divulge or release data or information developed or obtained in performance of this effort, until made public by the Government, except to authorize Government Personnel or upon written approval of the Contracting Officer. The contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend, other than as required in the performance of this effort. Nothing herein shall preclude the use of any data independently acquired by the contractor without such limitations or prohibit an agreement at no cost to the Government between the contractor and the data owner which provides for greater rights to the contractor.

3.4. Hours of Work. Contractors are expected to conform to normal operating hours. The normal duty hours are from 7:00 AM to 4:00 PM, Monday through Friday, except for United States Federal Government holidays.

3.5. Government Holidays. The following Government holidays are normally observed by Government Personnel: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day, Christmas Day, and any other day designated by Federal Statute, Executive Order, and/or Presidential Proclamation.

3.6. Payment for Unauthorized Work. No payments will be made for any unauthorized supplies and/or services or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of their own volition or at the request of an individual other than a duly appointed Contracting Officer. Only a duly appointed Contracting Officer is authorized to change the specifications, terms, and conditions under this effort.

3.7. Contractor Personnel. The Contractor shall be responsible for managing and overseeing the activities of all Contractor Personnel, as well as subcontractor efforts used in performance of this effort. The Contractor's management responsibilities shall include all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in the statement of work.

3.7.1. The Contractor shall provide qualified personnel to ensure quality performance of the services required by this contract. All on-site supervisors shall have the ability to read, write and speak the English language at a level of fluency that allows for clear communication. Contractor employees shall perform duties in a manner that does not disturb students, faculty or other facility occupants. Contractor employees found working under the influence of alcohol, drugs or other incapacitating agents shall be removed and replaced by the Contractor. Use of tobacco products are prohibited on school property. The KO reserves the right to remove any Contractor employee performing under this contract for any violation of this item. The Contractor shall immediately notify the COR within one business day if an employee performing under this contract has been arrested for a criminal offense.

3.7.2. The Contractor shall provide a designated point of contact (POC) who acts as the central POC with the Government for work performed under this contract. The POC shall be fluent in writing, reading, speaking, and understanding the English language and shall be fully capable of conducting in-depth technical and non-technical conversations concerning their work and be able to convey those technical and non-technical discussions into easily understandable and grammatically correct written documentation. Another individual or individuals shall be designated to act for the POC in his/her absence. Notification of such designation shall be furnished to the Government. The POC or designated alternate shall have full authority to commit the Contractor to immediate action on matters pertaining to the administration of this contract. Government offices, facilities, equipment, or supplies will be provided for the POC. At a minimum, the POC/alternate shall possess a cell phone and email address for communication with Government personnel during normal business hours. Furthermore, the POC shall be available to communicate with the Government outside of normal business hours for emergency purposes. The Contractor shall assign a POC with experience and/or knowledge managing similar logistics support operations. Subcontractors are not authorized to act as the POC. The POC shall be available to respond to non-routine requirements (e.g. storm damage) within one hour of contact by the COR, Monday through Friday (except Federal Holidays), between 0700 and 1600 hours. Initial notification of a requirement by the COR to the contractor may be by email, telephone, or in person.

3.7.3. Physical Demands. The work is sedentary in nature. However, there may be some standing, bending, or carrying of items. No special physical demands are required.

3.8. Hazardous Material and Waste Management Training. The Contractor shall provide training to all contract employees on how to recognize potentially hazardous materials and/or waste, including Asbestos Containing Materials (ACM). All contract employees must know first-response measures and who to notify in the event suspected hazardous material and/or waste is discovered. The Contractor shall maintain training completion records of all Hazardous Material and Waste Management Training. Copies of the successful training certificates must be submitted to the COR within 120 calendar days after contract award.

3.9. Asbestos Containing Materials Training. Contractor shall ensure that all employees, at a minimum, have been provided 2-hour awareness training annually and employees involved in “small-scale short-duration” (SSSD) as defined by Federal and/or State regulations (e.g., the Occupational Safety and Health Administration (OSHA) asbestos standard for construction, the US EPA asbestos worker protection standard, or applicable State regulations. Copies of the successful training certificates must be provided to the COR within 120 calendar days after contract award.

3.10. Contractor Representative.

3.10.1. The Contractor shall designate an onsite representative responsible for the day-to-day management of contracted Personnel and services. The name of the representative and an alternate shall be provided to the COR at time of contract award. The representative and alternate shall be able to read, write, speak, and understand English. The representative shall have full authority to act for the Contractor on all matters relating to the technical tasks identified in the PWS.

3.10.2. The Contractor Representative shall be responsible for ensuring that all Contractor Personnel are performing in accordance with the PWS, ensuring work order requests for services are within the scope of the contract and assigning work requests according to the prioritization process listed in PWS Section 4.1.3.

3.11. Contractor Employees. Contractor shall present a neat appearance and be easily recognized as contractor employees by wearing a Security Identification Badge at all times while on Government premises. When Contractor attend meetings, answer phones, and work in other situations where their status is not obvious to third parties, they must identify themselves as such to avoid creating the impression that they are Government employees. The Contractor shall be able to read, write, speak, and understand English.

3.12. Contractor Personnel Identification. The Contractor shall provide each employee with an identification (ID) badge that is easily readable and includes employee's name, Contractor's name, functional area of assignment, and recent color photograph of the employee. Contractor personnel shall wear the ID badge at all times when performing work under this contract at a Government site. Unless otherwise specified in the contract, each Contractor employee shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

3.13. Physical Security. The Contractor shall be responsible for safeguarding all Government property provided for contractor use. At the end of normal duty hours and/or after normal duty hours, all Government facilities, equipment and materials must be secured.

3.14. Key Controls.

3.14.1. The Contractor shall establish and implement methods of making sure all keys issued to the contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government. The contractor shall immediately report to the Facility Manager any occurrences of lost or duplicated keys.

3.14.2. In the event keys, other than master keys, are lost or duplicated, the contractor may be required, upon written direction from the COR, to replace the affected lock or locks at no cost to the Government. The Government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the contractor. If a master key is lost or duplicated, the Government must replace all locks and keys for that system and the total cost deducted from the monthly payment due the contractor.

3.14.3. The Contractor must prohibit the use of keys issued by the Government by any persons other than the Contractor's employees. Opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of work requirements in those areas is prohibited.

3.15. Emergency or Special Event Services for the Region Office (Bldg. 290, 291). Occasionally, the Contractor may be required to perform and/or provide services outside the normal hours of duty. These occasions will be infrequent and require services be performed in the evening and/or weekends (Saturday and Sunday).

3.15.1. Emergency Support Services provided outside of the normal hours of duty, such as emergency repairs, damages by Typhoons, or late shipment of items, etc. will be mutually agreed upon by the COR and the Contractor and shall be ordered verbally, followed by a written work order request.

3.15.2. The Contractor shall provide a 24-hour emergency telephone number for the Government to notify the Contractor that an emergency exists. The Contractor shall respond within 1 hour of said emergency notification.

3.16. Place(s) of Performance. The Contractor shall report to the warehouse (Building 291) located on the compound of the DoDEA Pacific Region Office (Building 290), located on Torii Station, Okinawa, Japan, which shall be the Contractor’s primary worksite. Normal work tasks shall take place in and around the facility and grounds. However, the Contractor’s delivery and pickup of shipments and disposal of Defense Logistics Agency Disposition Services (DLADS) items can be in many areas on Okinawa.

3.17. Inspection and Acceptance Criteria

Final inspection and acceptance of all work performed, reports and other deliverables will be performed at the place of delivery by the COR.

Accuracy - Work Products shall be accurate in presentation, technical content, and adherence to accepted elements of style.

Clarity - Work Products shall be clear and concise. Any and all diagrams shall be easy to understand and be relevant to the supporting narrative.

Consistency to Requirements - All work products must satisfy the requirements of this statement of work.

File Editing - All text and diagrammatic files shall be editable by the Government.

Timeliness - Work Products shall be submitted on or before the due date specified in this PWS.

3.18. Quality Control. The COR will review, for completeness, preliminary or draft documentation that the Contractor submits, and may return it to the Contractor for correction. Absence of any comments by the COR will not relieve the Contractor of the responsibility for complying with the requirements of this performance work statement. Final approval and acceptance of documentation required herein shall be by letter of approval and acceptance by COR. The Contractor shall not construe any letter of acknowledgment of receipt material as a waiver of review, or as an acknowledgment that the material is in conformance with this work statement. Any approval given during preparation of the documentation, shall not guarantee the final acceptance of the completed documentation.

3.19. Quality Control Plan. The Contractor shall develop a Quality Control Plan which establishes controls that will be implemented to inspect and measure performance in accordance with its Quality Control Plan (QCP). The QCP shall be provided within 30 days after contract award. The Contractor’s inspection records shall be made available upon request by the COR and/or Contracting Officer.

3.19.1. Government surveillance of the Contractor’s performance shall include periodic Government inspections, utilization of customer questionnaires, and review of all customer complaint forms.

3.19.2. Remedies. Remedies for performance failures shall include having the Contractor perform the tasks until acceptable at the Contractor’s expense and requiring the Contractor to provide his solution for improving performance under the contract. The Government reserves the right to negotiate consideration for continued failures to meet an acceptable performance standard. This does not include performance failures do to circumstances beyond the Contractor’s control.

3.20. Correspondence.

3.20.1. For ease and speed of communications, both the Government and Contractor will, to the maximum extent feasible, exchange correspondence and other documents in electronic format. Correspondence, invoices, and other documents comprising the official contract record will also be provided in paper format, with signatures and dates where necessary. Paper documents will govern, in the event of discrepancy with the electronic version. To promote timely and effective administration, correspondence shall be subject to the following procedures:

Technical correspondence where technical issues relating to compliance with the requirements in addition to all other correspondence, including invoices, (that which proposes or otherwise involves waivers, deviations or modifications to the requirements, terms or conditions of this PWS ) shall be addressed to the Contracting Officer.

4. Government Furnished Property/Facility

4.1. As determined by mutual agreement, the Government will provide additional property that may be required in the performance of this effort. All property will be maintained and accounted for on Okinawa DoDEA facility grounds.

4.2. The Contractor will be liable for all damages by their employees to Government property, material, equipment and vehicle. The Contractor will report these damages to the COR or Contracting Officer immediately after occurrence of all damages or accidents. Government Furnished Property (Material, Equipment, and/or Information), is to be provided together with required performance under this effort.

4.3. The Government will provide a desk, computer workstation, and a telephone for Government related business in support of the PWS. The Government shall provide a copier for any duplication requirements under the PWS, and will furnish the equipment, supplies, and services listed in this section.

4.4. Vehicles.

4.4.1. The Government shall provide 3 Ton and under trucks, in addition to forklifts in support of the PWS. The Contractor is responsible for ensuring all employees operating the vehicles and forklift have the required licenses, insurance, and certifications to operate these vehicles on U.S. Government facilities and in Japan.

4.4.2. Contractor shall perform operating checks of the condition of the vehicles in accordance with the Warehouse Safety Standard Operating Procedures, Tab 7 – Warehouse Vehicle Daily Checklist, Tab 8- Warehouse Vehicle Weekly Checklist, Tab 10 – Warehouse Forklift Daily Checklist, and Tab 11 – Warehouse Forklift Weekly Checklist. This will be provided after the contract is awarded.

4.5. The Government shall provide all hand tools, dollies, carts, hand trucks, and supplies such as paints, sandpaper, caulks, nuts, bolts, screws, tape, adhesive, and repair/replacement parts to support the PWS tasks. Requests for additional tools and or supplies not available in the Government’s warehouse needed to perform specific work requests shall be handled by the COR on a case-by-case basis.

5. DELIVERABLES.

Deliverable Checklist:

Use the checklist to verify that all requested information is being submitted according to contract specifications/guidelines.

Deliverables/Deliverable Schedule. In fulfillment of this effort, the Contractor shall, provide deliverables according to specifications and format. All deliverables shall be submitted to the COR, unless otherwise agreed upon by the 10th of each month. (See attached Deliverable checklist, format instructions) Specifications

(a) Deliverable Reference (Date, Contract Number, Deliverable number)

(b) Number of Shipments (Outgoing/Inbound) – monthly breakdown

(c) Number of Warehouse Support Requests – monthly breakdown

(d) Number of Facility Maintenance Requests – monthly breakdown

(e) Special Task/Activity (Emergency, etc.) – monthly breakdown

(f) Contractor Feedback

TASKS BREAKDOWN

(I) Deliverable Reference Information (II) Number of Shipments (Out/Inbound - Completed) (III) Number of Warehouse Support (IV) Number of Facility Maintenance Requests

(V) Special Task/Activity (VI) Other Incoming/Pending Requests (VII) Pending Issues

5.1. Deliverable Table

Reference

6. PERFORMANCE REQUIREMENT SUMMARY (PRS).

6.1. PRS

Standards

PWS 2.5 to include subparagraphs:

Provide Warehouse Support

PWS 2.6 to include subparagraphs:

Shipping, Receiving, and Delivery Provide Shipping, Receiving, and Delivery services as stated in PWS.

PWS 2.11 to include subparagraphs:

Typhoon Support for Region Office (Bldg. 290, 291).

6.2. Quality Assurance Surveillance Plan (QASP). A copy of the QASP will be provided separately.