PERFORMANCE WORK STATEMENT - 2021-2025 Draft.pdf

PERFORMANCE WORK STATEMENT

FOR

MCLB, Albany, Installation and Environment Division (Contractor Support)

1.0 PERFORMANCE WORK STATEMENT.

2.0 INTRODUCTION. This requirement is for technical contractor support services for the Installation and

Environment public works facility in a number of functional areas.

3.0 BACKGROUND.

MCLB is the primary organization charged with the mission to manage the installation and environmental division to support the warfighter. The contractor shall plan, execute and manage all program and technical support activities as defined in the tasks below, in order to support MCLB as it seeks to meet all the requirements for its responsibilities. The information provided within this Performance Work Statement (PWS) provides the tasks to be performed by the contractor in support requirements. Work under this PWS shall be performed during normal working hours when practical.

4.0 SCOPE.

4.1 MCLB Albany, Installation and Environmental Division has an existing requirement for contractor personnel support to provide: Technical/Specification writing, document support, CAD document services and program management; manage the supply control/ inventory and issuing functions; computer network analysis, and DDS computer data management in support of the Marine Corps Logistics Base Albany. MCLB Albany I&E Division, Public Works Branch requires this contractor support to continue current levels of service to Production Plant

Albany, Base and Tenant Commands.

The overall objective is for the contractor to be capable of providing high quality technical and supply services. This contract will replace the existing contracts with currently provide these required and essential services.

4.2 Work Location. The work shall be performed in Government facilities at MCLB, Albany, GA in support of the

Installation and Environment Division’s Mission. Contractor(s) are required to work in government facilities due to a daily requirement for coordination with the Government.

4.3 Performance Standards. The Contractor(s) shall provide the necessary resources and infrastructure to manage and administer this contract as defined in the basic contract PWS. The Contractor shall appoint and identify one of the Contractor Support positions to have the collateral duty of being the Project Manager or Team Leader to supervise the contractor employees, manage the contractor’s performance and report to the COR.

4.4 Government Responsibilities and Interface. The Contracting Officer’s Representative (COR) will have technical oversight and will execute responsibilities related to performance, deliverables acceptance, invoice certification, and coordination of work effort.

4.5 Technical Performance Quality. The Contractor(s) shall be responsible for establishing a staff complement capable of handling the responsibilities, execution, and coordination of team resources as defined in the basic contract PWS.

4.6 Applicable References. The Contractor(s) shall perform support in accordance with the below references.

MAXIMO User's Guide

MCO P11000.7C Real Property Facilities Manual, Volume III

MCO P4400.150e Consumer-Level Supply Policy

EM 385 1-1 USACE Safety and Health Requirements Manual

5.0 TASK DESCRIPTION/SPECIFICATION

5.1 TYPES OF SCA LABOR POSITIONS WITH A TOTAL OF EIGHTEEN (18) POSITIONS:

5.1.A. Production Controller III (three positions)

5.1.B. Technical Writer III (six positions)

5.1.C. Drafter/CAD Operator IV (one position)

5.1.D. Stock Clerk II (five positions)

5.1.E. Material Coordinator (one position)

5.1.F. Computer Operator III (two positions)

5.2 Production Control Support. The contractor shall provide support for MCBL Albany, GA by providing a variety of duties relating to management of administrative programs as follows:

a. Production Control Support

b. Receive, screen and classify all job orders.

c. Review elements of information and determine and establish priorities based on all other work orders scheduled, or pending scheduling.

d. Compile and record production data to compare records and reports on volume of production, consumption of material and quality control.

e. Calculate types and quantities of items produced, materials used, frequency of defects and work and department production rates.

f. Write production reports based on data compiled, tabulated and computed, following prescribed formats, maintaining files of documents used and prepared, compiling detailed production sheets or work orders for use by production workers as guides in assembly or manufacture of products.

g. Prepare written daily work schedules based on established guidelines and priorities, compile material inventory records. Prepare requisitions for procurement of materials and supplies charts production using chart, graph, based on statistics compiled for reference by production and management personnel.

h. Schedule performance of work orders by establishing start and end dates/times.

i. Schedule work orders concurrently or sequentially, to minimize over-all man-hour requirements.

j. Reschedule jobs due to non-availability of material and/or manpower, weather conditions or other reasons.

Work with shop supervisors, planners and estimator and other key personnel to ensure timely material and equipment support to keep jobs on schedule.

k. Verify material received against bills of material for planned job for correctness.

l. Onsite support required during normal working hours: 06:00 to 18:00, Monday thru Friday, may be required to work overtime to meet program goals and objectives.

m. During working hours receives facilities and industrial related services requests from building managers via a computerized maintenance management system. Using knowledge of trade skills, multifunction facilities support contracts and other government procurement methods assigns an appropriate response priority code, based on government defined parameters, and functional area assignment in no more than 15 minutes from receipt of the service request. Work orders should be assigned to the appropriate functional area and priority.

n. Develop production reports based on data compiled, tabulated and computed, following prescribed formats, from the computerized management system to identify trends and costs associated with maintaining assets and facilities. Contractor shall provide these reports on a weekly basis and are based on the current real property inventory to identify areas of cost savings and recommend methods to mitigate identified issues.

Recommendations should be submitted compiling and detailing maintenance costs data by building number or facility support equipment asset number and prescribe methods to control via facilities preventative maintenance plans or corrective maintenance.

o. Utilizing knowledge of facilities, production assets, trades capabilities and government procurement the contractor will schedule performance of work orders by establishing start and end dates/times, estimating materials necessary, and estimating initial man hour requirements in the computerized maintenance management system. Corrective and preventative work orders should be scheduled concurrently or sequentially on a weekly basis within available man-hour requirements. The weekly schedule shall maximize the work force to 90% of the available man hours.

5.3 Technical Writing Support. The contractor will provide support by providing a variety of duties relating to administrative programs. Utilizing knowledge of facilities, facilities maintenance tasks, trades capabilities and government and industry standards and specifications the contractor will develop technical documents and performance work statements by researching work order and customer requirements, estimating material cost, and initial man hour requirements using industry recognized estimating software applications.

a. Analyze and review customer requests determine work requirements, develop performance work statements, scopes of work, required documentation for inclusion into delivery orders or task orders for existing contracts and develop cost estimates.

b. Revise or write material that is standardized for reports, briefs, proposals, and related technical operation, and maintenance of industrial machinery.

c. Receive assignments and technical information from a supervisor or senior writer, may be provide notes or manuals containing operating procedures and details, and may observe production, developmental or experimental activities to verify the provided operating procedures.

d. Access manufactures’ catalog, drawings and other data relative to operations, maintenance, specifications and product samples to integrate and explain operating procedures, and production cycles.

e. Organize material and complete writing assignment according to set standards regarding order, clarity, style and terminology, maintain records and files of work and revisions, select material for publication and arrange for distribution of material.

f. Apply performance standards and cost estimating methods to develop comprehensive independent estimates.

g. Provide agendas and minutes of all formal reviews and briefings.

h. Maintain a file of started, completed and ongoing work order forms.

i. Prepare reports as required to document the daily actions assigned.

j. Onsite support required during normal working hours between 06:00 to 18:00, Monday thru Friday, may be required to work overtime to meet program goals and objectives.

k. In this capacity, the Technical Writer revises or writes material that is mostly standardized for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance of machinery and other equipment.

l. The incumbent receives assignment and technical information from a supervisor or senior writer, may be provided notes or manuals containing operating procedures and details, and may observe production, developmental or experimental activities to expand or verify the provided operating procedures and details.

m. This worker accesses manufacturers' catalogs, drawings and other data relative to operation, maintenance, and service of equipment, may have access to blueprints, sketches, drawings, parts lists, specifications, mockups, and product samples to integrate and delineate technology, operating procedure, and production sequence and detail.

n. This writer organizes material and completes writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology, may maintain records and files of work and revisions, may select photographs, drawings, sketches, diagrams, and charts to illustrate material, assist in laying out material for publication, and arrange for typing, duplication and distribution of material. This writer may draft speeches, articles, and public or employee relations releases, or specialize in writing material regarding work methods and procedures.

5.4 CAD Support. The contractor shall provide support for the areas of various CAD responsibilities.

a. Prepare a set or group of drawings for an entire or a portion of a project with independent responsibility for completion.

b. Work from SME (subject matter expert) sketches, marked up prints and calculations of SME’s into complete and accurate working drawings.

c. Perform site investigations to verify and note details of existing conditions and requirements to ensure all features are reflected on completed drawings. Layouts require a high degree of precision and are used to check tolerances, clearances and dimensions.

d. Prepare several views of a simple gear system from a layout and manual references and obtaining dimensions and tolerances from manuals and by measuring the layout.

e. Store, catalog, maintain and update as-built drawings and new designs on computer storage media.

f. Research original drawings and transcribe information and codes into AutoCAD drawings.

g. Prepare preliminary sketches and single line diagrams.

h. Prepare drawings for major projects utilizing computer design software.

i. Utilize automated databases, technical manuals, specifications and other courses of action to perform research and analysis work related to Maintenance Center.

j. Prepare drawings for visual presentation programs using computer programs; mount drawings and set up appropriate presentation tools.

k. Additional Draftsman duties as assigned by the COR.

l. Onsite support needs to be available during normal working hours between the hours of 06:00 to 18:00, Monday thru Friday, may be required to work overtime to meet program goals and objectives.

m. Preparing several views of a simple gear system from a layout and manual references and obtaining dimensions and tolerances from manuals and by measuring the layout.

n. Preparing and revising detail and design drawings for such projects as the construction and installation of electrical or electronic equipment, plant wiring, and the manufacture and assembly of printed circuit boards. Drawings typically include details of mountings, frames, guards, or other accessories; conduit layouts; or wiring diagrams indicating transformer sizes, conduit locations and mountings.

o. Drawing base and elevation views, sections, and details of new bridges or other structures, revising complete sets of roadway drawings for highway construction projects, or preparing block maps, indicating water and sewage line locations.

5.5 Stock Clerks

a. Provide stock support for issue and receipt of material and parts.

a. Unload material from delivery trucks using government furnished forklifts up to 10K and other material handling equipment including pallet jacks. Must be qualified/licensed to operate forklifts up to 10K and cargo trucks up to 10 ton. Contractor is responsible for required OSHA Safety training and Fork Lift certification and license requirements.

b. Received and stow material supplies, and parts.

c. Sort or weigh incoming material to verify quantity received of an item against the delivery ticket/invoice.

d. If incorrect, pass material and receipt of the government employees assigned.

e. If correct, query data base for location and stow material.

f. Examine items received to verify conformance specification, stow items in designated warehouse locations.

g. Annotate receipt with quantity received and location.

h. Pass receipt to government employees as assigned.

b. Issue material upon receipt of approved request or work order.

a. 80% of issues from stock made within 10 minutes.

b. 20% of issues from stock made within 20 minutes of receipt of request.

c. Annotate issue document from personnel receiving material.

d. Pass issue document to government employees as assigned.

e. Conduct warehouse material inventories

c. Conduct warehouse material inventories.

a. Inventory material and parts in accordance with the monthly inventory schedule published by the government. Following inventory types are required.

b. Perpetual inventories (daily).

c. Spot inventories (random)

d. Commodity inventories (monthly)

e. Shelf-life inventories (quarterly)

f. Wall to wall inventories (annually)

g. Return completed inventories to government warehouse supervisor.

h. Inventory count accuracy must meet or exceed 95%.

d. Maintain warehouse spaces in accordance with established warehouse plans and safety procedures.

a. Empty all trash daily

b. Remove all used packing material daily

c. Clean all spill immediately

d. Report hazardous material spills immediately to the government warehouse supervisor

e. Sweep warehouse weekly

e. Provide on-site support during normal working hours between the hours of 06:00 to 18:00, Monday thru

Saturday, may be required to work overtime to meet program goals and objectives.

f. Perform basic database entry inputting material receipts and material issues using current data base

g. Perform related supply functions as assigned by the COR.

h. Collect, unload and package material from trucks or weight handling equipment as required by assigned government employees.

a. Place material in receptacles provided and annotated by government.

b. Process material as directed by assigned government employees

5.6 Material Coordinator

a. Coordinates and expedites flow of materials, parts, assemblies, and equipment between sections or departments, according to production and shipping schedules or department priorities, and compiles and maintains manuals and computerized records.

b. Reviews production schedules and related information and confers with department supervisors to determine material requirements to identify overdue materials and to track material.

c. Creates purchase requisitions for materials, parts, assemblies and equipment, and establishes sequential delivery dates to departments, according to job order priorities and material availability.

d. Examines material received and delivered to verify conformance with specifications.

e. Arranges in-plant transfer of materials to meet production schedule requirements.

f. Computes amount of material required to complete job orders, applying knowledge of product and manufacturing processes.

g. Analyzes receipt and issue data, and determines basic minimum on-hand requirements for stocked materials, parts, and equipment.

h. Compiles and maintains manual and computerized records, such as: material inventories, in-process production reports, requisition/receipt/delivery reports, and status and location of materials and equipment.

i. Move or transport materials from one department/location to another, manually or using material handling equipment. Shall be qualified/certified to operate 10K forklift truck. Contractor is responsible for required OSHA Safety training and Fork Lift certification and license requirements.

j. Arrange for repair and assembly of parts, materials, and equipment.

k. Provide on-site support during normal working hours between the hours of 06:00 to 18:00, Monday thru

Saturday, may be required to work overtime to meet program goals and objectives.

l. Perform related supply functions as assigned by the COR.

5.7 Computer Operator III Support

a. Responsible for operating, administering and maintaining the database, including monitoring, tuning, daily backup and associated support

b. Serve as the primary point of contact for the day-to-day operation of the computer database

c. Make unusual equipment connections and channel configurations to direct processing through or around problems in equipment, circuits, or channels or reviewing test run requirements

d. Develop unusual system configurations that will allow test programs to process without interfering with ongoing job requirements

e. Develop capabilities to prevent unauthorized access to databases/web sites, and provide access for authorized users

f. Provide technical consultative services to MCLB Public Works Center staff on databases contained in various DoD systems/applications, to include analysis and technical recommendations

g. Troubleshoot and resolve hardware and software problems

h. Propose alternative solutions to solve problems of a unique or precedent setting nature

i. Provide customer support with hardware and software microcomputer problems

j. In response to computer output instructions and error conditions or to avoid loss of information or to conserve computer time, operator deviates from standard procedures

k. Performs routine maintenance and repairs on servers and desktop/laptop hardware and peripherals such as cleaning, vacuuming and cable inspections

l. Identify/resolve problems of server hardware/software/network functions, and provide analysis documentation detailing problem and corrective action taken

m. Design and prepare technical reports and presentations or briefs

n. Perform preventive maintenance for server software and hardware such as installing, updating software, security protection and configuration integrity

o. Spend considerable time away from the control station providing technical assistance to lower level operators and assisting programmers, systems analysts, and subject matter specialists with resolution of problems

p. Additional network and computer related tasks as assigned by the COR

q. Provide on-site support during normal working hours: 06:00 to 18:00, Monday thru Friday, may be required to work overtime to meet program goals and objectives.

5.8 Team Leader/Project Manager

The contractor shall designate one employee to be the team leader/project manager with the following additional duties:

a. Ensure contract employees come to work and leave work within normal working hours.

b. Collect and ensure time cards are correct.

c. Submit overtime request to COR and contractor management team.

d. Act as employee representative in matters dealing with the contract employer.

6.0 CONTRACTOR QUALIFICATIONS, AND EXPERIENCE

a. Production Controller*, Technical Writers, CAD Operator, and Computer Analyst positions shall possess the knowledge, skills and abilities to work independently and technically proficient to successfully perform their job task.

b. *Note: One Production Controller must attend an annual HMMS Conference to be qualified for his or her duties. In 2021 this conference will be held in San Diego, CA . Contractor shall pay all travel, rental car, per diem, lodging and conference fees. Estimated total cost is approximately $3,500.00 per conference event.

c. The supply clerk and computer operator contractor support positions shall have specialized experience equivalent in supply clerical work, supply support, inventory control or computer operations support experience for office administration. All contractor support personnel shall have 1 year experience in screening visitors and telephone calls to the supervisor; reviewing non-technical correspondence prepared by others for proper attachments, signatures, and compliance with organizational policies;

utilizing automated tracking system to ensure that assignments are completed by staff; procuring office services, supplies, and equipment; and utilizing a variety of office automation software and administrative procedures to coordinate office management services.

d. Must be familiar with legacy systems used in the Marine Corps communication. A strong background or experience in computer software to perform support functions in production control, supply management, and computer operations.

e. Must have excellent verbal and written communications skills: able to coordinate and resolve complex communication or logistic related issues in a multi-level organization.

f. Computer skills required in Microsoft Office; Access, Excel, Power Point for Computer Operators**.

**Note: Computer Operators must attend one or more of the following classes during their tenure on this contact (or have completed training prior to employment), Contractor shall pay all travel, rental car, per diem, lodging costs. Estimated total cost is approximately $2,000.00 per training event.

o Internet Naval Facilities Assets Data Store (iNFADS). iNFADS is a three day course that teaches the fundaments of real property data management. This course is necessary for users to be granted full access to enter data in this database. The location of the training alternates as the instructor services the entire Marine Corps. There is no cost for the training so the only funds needed is Per

Diem for travel and lodging.

o NAVFAC Real Property Law Course. The course address legal aspects of the federal real estate process from acquisition to disposal of all types of property interests, to include ownership, leases, easements, joint use, licenses and covenants. The understanding of this information is necessary for making entries in iNFADS as it relates to Real Estate transaction. This course is offered every two years and the next course will be in 2019. There is no course fee so the only cost is Per Diem for travel and lodging. The location alternates so I do not know the next location of the training.

o Real Estate and Asset Management training. The purpose of this training is to educate Real

Property data managers on those policies and procedures that will ensure the effective management of the Marine Corps' Real Estate, Real Property, and IGI&S Programs. There is no cost for the training so the only funds needed is Per Diem for travel and lodging. The training takes place annually and the location alternates.

g. The Contractor shall perform administrative functions in accordance with agency program objectives, identify required resources, measure quality of service, and devise actions to resolve problems. Performs administrative assistance duties in support of and overlap the lower work of specialists and compiling data and reports.

6.1 CONTRACTOR EDUCATION AND EXPERIENCE IN EACH POSITION.

Minimum education and experience required for each position as follows:

6.1.1 Production Controller Level III (3 positions)

Education: A bachelor’s degree in the field of study or related field or

Experience: Minimum 5 years of experience working as a Production Controller

6.1.2 Technical Writer III (6 positions)

Education: A bachelor’s degree in the field of study or related field or

Experience: Minimum 5 years of experience working as a specification writer

6.1.3 Drafter/CAD Operator IV (1 Position)

Education: A bachelor’s degree in the field of study or related field or

Experience: Minimum 4 years of experience working as a Drafter/CAD Operator

6.1.4 Stock Clerk Level II (5 positions)

Education: A certification in the field of supply management or

Experience: Minimum 4 years of experience working in a related field.

6.1.5 Material Coordinator (1 position)

Education: A certification in the field of supply management or

Experience: Minimum 5 years of experience working as a Material Coordinator/Expeditor.

6.1.6 Computer Operator III (2 positions)

Education: An associate’s degree in one of the following specific fields of study: Information Technology, Computer Science, information System Management, Information Science or Technology Management.

or

Experience: Minimum 4 years of experience working in a related field.

7.0 DELIVERABLES.

Deliverables. The Contractor shall provide all documents to the Contracting Officer’s Representative

(COR) for review using best commercial practices for quality. Unless otherwise agreed to by the parties, the government will provide written acceptance, comments, and/or change requests, if any, within five (5) business days from receipt of any formal deliverable. If written acceptance, comments, and/or change requests are not provided within five (5) business days, the deliverable shall be deemed acceptable as written by the Contractor. If the government provides comments and/or change requests, the Contractor shall have five (5) business days from receipt of the government correspondence to incorporate the comments and/or change requests and resubmit the deliverable. All reports, materials (including training materials, computer software and hardware, source code, interfaces, tools, works, and related items) and information, in whatever form, created generated or produced under this call shall become the property of the Marine Corps; therefore, the Marine Corps shall have the right to use, modify, reproduce, information in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others do to do so. Therefore, any restricted data rights, information, software, items and/or other materials including, but not limited to, the Contractor’s or a Third-Party’s Proprietary data, information, software, items and/or other materials must not be used for this contract without the specific, written approval by the

Contracting Officer, prior to start of any work. The following list of deliverables is required by the contractor:

ITEM SOW

REFERENCE

DESCRIPTION DELIVER

TO &

APPROVAL:

FREQUENCY

a. Production

Controller III (4 positions)

a. See Section 5.2 of the Performance

Work Statement:

Monthly Report

a. Monthly

Production Reports

5.2

b. Daily Work

Schedule Report 5.2

a. COR a. 5 Business Days

After The End of

The Month Being

Reported

b. Technical Writer

III (6 positions)

b. See Section 5.3 of the Performance

Work Statement

b. Monthly Task

Report. Details on assigned, pending and completed specifications and technical documents

b. COR b. 5 Business Days

After The End of

The Month Being

Reported

c. Drafter/CAD

Operator IV (1 position)

c. See Section 5.4 of the Performance

Work Statement

c. Monthly CAD

Drawing with summary report.

c. COR

c. 5 Business Days

Details on assigned, pending and completed drawing and review documents

The Month Being

Reported

d. Stock Clerk II (6 positions)

d. See section 5.5 of the Performance

Work Statement

d. Monthly inventory stock

Report. Orders, Issues, and receipts

d. COR d. 5 Business Days

After The End of

The Month Being

Reported

e. Material

Coordinator (1 position)

e. See Section 5.6 of the Performance

Work Statement

e. Monthly reports:

minimum stock requirements, balance adjustments, inventory accuracy and discrepancies.

e. COR e. 5 Business Days

The Month Being

Reported

f. Computer

Operator III (2 positions)

f. See Section 5.7 of the Performance

Work Statement

f. Monthly Report on resolving hardware and software problems

f. COR f. 5 Business Days

After The End of

The Month Being

Reported

g. Project Manager:

(Additional duties for one of the above positions)

g. See Section 5.8

Personnel

Summary Report

g. Monthly

Deliverables and

Personnel report.

g. COR g. 5 Business Days

After The End of

The Month Being

Reported

8.0 PLACE OF PERFORMANCE. The primary place of performance shall be:MCLB, Albany, GA

9.0 PERIOD OF PERFORMANCE. The period of performance of this contract shall be One (1) base year period with three (3) One (1) year periods as follows:

Base Year 2021-2022

Option Year 1 2022-2023

Option Year 2 2023-2024

Option Year 3 2024-2025

This contract includes three (3) option periods, which may be unilaterally exercised by the Government. All terms and conditions applicable to the base year period shall extend to the options unless otherwise agreed upon.

10.0 SECURITY REQUIREMENT. A Privacy and Security Non-Disclosure Statement is required. Contract personnel supporting this Task Order are required to be cleared to a minimum level of Secret. Work on this project requires that personnel have access to Privacy Information. Personnel shall adhere to the Privacy Act, Title 5 of the

U.S. Code, Section 552a and applicable agency rules and regulations.

Contractor employees shall identify themselves as Contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

Any information, records, or data the Contractor may have access to may be sensitive in nature. The Contractor shall not divulge any information about Government files, data processing activities or functions, user

IDs/Passwords, or any other knowledge that may be gained, to anyone who is not authorized to have access to such information. It shall be the Contractor’s responsibility to ensure that other persons have the proper authorizations for access to the information. The Contractor shall observe and comply with the security provisions in effect at all

Government facilities. Required ID badges shall be worn and displayed at all times. As assigned, the Contractor shall ensure that its personnel have complete background checks for its on-site personnel, to facilitate access to work at government facilities.

10.1 SECURITY BADGES.

All Contractor employees shall obtain the required employee and vehicle passes. The Contractor employees must be able to obtain CAC in accordance with security requirements. Each employee shall wear the Government issued badge over the front of the outer clothing. When an employee leaves the Contractor's service, the employee's Passes and Badges shall be returned within 10 calendar days.

10.2 TRUSTWORTHINESS SECURITY

Reference is hereby made to Navy awarded contracts requiring Contractor access to sensitive unclassified information. Although these contracts are not classified and Contractor employees are not required to have a security clearance, the Department of the Navy (DoN) has determined that all DoN Information systems are sensitive regardless of whether the information is classified or unclassified. A Contractor whose work involves access to sensitive unclassified information warrants a judgment of an employee's trustworthiness. Therefore, all personnel must undergo a National Agency Check to verify their trustworthiness. Also, the Government will include Facility Access Determination (FAD) program requirements in the contract specifications when trustworthiness determinations will be required on the Contractor employees. The following addresses those requirements for Trustworthiness Security.

a. Each Contractor employee must have a favorably completed National Agency Check (NAC).

b. If Contractor personnel currently have a favorably adjudicated NAC the Contractor shall notify the Security

Manager of the Government command they will visit who will validate this in the Joint Personnel Adjudication

System (JPAS). The request shall be renewed annually or for the duration of the contract if less than one year.

c. If no previous investigation exists the Contractor personnel shall complete the requirement for a

Trustworthiness NAC.

10.3 Investigations for public trust positions, to include IT-II (Limited Privileged) and IT-III (Non-Privileged) positions that access unclassified sensitive information when clearance eligibility is not required, will be submitted to the Office of Personnel Management (OPM) utilizing the SF-85P (code 08B for IT-II and code 02B for IT-III ) and will include the SF-87 Fingerprint Card or electronic fingerprint transmission. The Government Security

Manager will process the Trustworthiness NAC. The contract employee shall provide the completed Personnel

Security Investigation (PSI) to the Security Manager along with the original signed release statements and applicant fingerprint card (FD87). The responsibility for providing the fingerprint card rests with the Contractor. The

Security Manager will review the form for completeness, accuracy and suitability issues and will forward the completed SF85P along with attachments to OPM. The Department of Navy Central Adjudication Facility (DoN

CAF) will perform adjudicating contractor investigations for public trust positions. Contractor fitness determinations made by the DoN CAF will be maintained in the Joint Personnel Adjudication System (JPAS).

Favorable fitness determinations will support public trust positions only and not national security eligibility. If no issues are discovered, according to respective guidelines a "Favorable Determination" will be populated in JPAS and will be reciprocal within DoN. If issues are discovered, the DoN CAF will place a "No Determination Made" in the

JPAS and forward the investigation to the submitting office for Government command's final determination.

10.4 EMPLOYEES TIME RECORDS.

The Contractor shall maintain complete time and attendance records by name, A UNIQUE EMPLOYEE

IDENTIFICATION NUMBER NOT RELATED TO THE EMPLOYEE'S SOCIAL SECURITY NUMBER, the precise amount of hours worked per employee for each labor category and a description of the work effort. Time and attendance records shall be maintained to the nearest quarter hour. Records shall be available for the Government within 24 hours, (on normal working days) when requested by the COR.

11.0 PHYSICAL SECURITY.

The contractor shall be responsible for safeguarding all Government property provided for contractor use. At the end of each day all Government facilities, equipment and material must be secured.

12.0 DOCUMENTS.

a. The government shall provide acess to the following:

Government owned databases as required.

Classified materials information in as required in the performance of duties.

All documentation provided by the Government shall be returned to the Government upon completion of work.

13.0 DATA RIGHTS

General. All research, reports, materials (including, but not limited to, all training materials, videography, still pictures, presentations, graphic works, and other PWS related items) and information, and all associated intellectual property, in whatever form, created, generated, or produced in association with this PWS shall become the sole property of the Marine Corps and not the Contractor, sub-Contractor, or individual author or researcher; therefore, the Marine Corps shall have the irrevocable, worldwide, royalty-free right to use, modify, reproduce, perform, display, release, or disclose such research, reports, materials and information, and associated intellectual property, in whole or in part, in any manner, and for any purpose whatsoever, and to have or authorize others to do so.

Furthermore, the Contractor shall not use the Contractor’s or a Third-Party’s proprietary data, information, software, items and/or other materials for any purpose without meeting the requirements of DFARS clause 252.227-7020, and without the specific, written approval by the Contracting Officer, prior to start of any work.

13.1 Government Data. No data, materials, information or other items (hereinafter singularly or collectively

“Items”) created or provided expressly for this PWS shall be used by the Contractor for any purpose other than those that are in support of, or for performance under, this PWS without the prior written permission of the Contracting

Officer. The Contractor is obligated to protect from unauthorized use or disclosure all Government confidential or classified material and/or Government-owned proprietary Items obtained in the course of performance under the

Government contract, as long as such data remains proprietary, confidential, or classified. Any information obtained in the course of duties, or the performance of services, under this contract including, but not limited to, information that may be made available for use that relates to the technical data, trade secrets, processes, operations, style of work, or apparatus, or to the technical data, statistical data, amount or source of any income, profits, losses, or expenditures of any person, firm, partnership, corporation, or association is included in this clause (and with

“Items”). Contract personnel shall not publish, divulge, disclose, or make known Items in any manner, or to any extent not authorized by the Contracting Officer. When the Contractor’s need for such Items ends, the Items shall be returned promptly (within ten (10) business days) to the appropriate government program personnel. However, the obligation not to discuss, disclose, release, reproduce or otherwise provide or make available such Items, or any portion thereof, shall continue, even after completion of this contract/order. Any actual or suspected unauthorized use, disclosure, release, or reproduction of any Items or violation of this agreement, of which the company or any employee is or may become aware, will be reported promptly (within one business day) to the Contractor’s program manager, who will inform the Contracting Officer within five (5) business days of receiving such report.

13.2 Media and Format. Microsoft (MS) Office 2007, Professional Edition, and Adobe products are approved for use in completing this study, including the deliverables. Any exceptions must be justified and approved by the COR prior to use. Electronic files for all interim, draft final and final reports must be provided in a Microsoft Office 2007 application. For the purposes of this PWS, electronic files are files that are e-mailed; also, the term CD is used generically and includes CD-R, CD-RW, DVD-R and DVD-RW. E-mailed files may not be greater than 10 megabytes; however, please note that the CD with DD 250 is the official final deliverable.

14.0 QUALITY ASSURANCE.

The government shall monitor Contractor(s) performance in accordance with the Performance Standards and the

Quality Assurance Plan (QASP).

1. Purpose: This Quality Assurance Surveillance Plan (QASP) has been developed to provide the standard of surveillance for monitoring the Public Works Contractor Support contract and to provide a systematic approach for conducting the surveillance. The MCLB, Installation and Environment Division, Albany, GA will appoint a

Contracting Officer Representative (COR) for this contract. COR contact information: As the COR will also serve as the Quality Assurance Evaluator (QAE) and will use this QASP to ensure the standards of the contract are being met. The COR/QAE will be referred to as COR throughout this QASP.

2. Performance Standards. The QASP provides a systematic method to evaluate the service the Contractor is required to furnish. The COR will assess the Contractor’s performance to ensure the Contractor is performing up to the specified standards. The performance standards for this Performance Work Statement (PWS) are stated in the

Performance Requirements Summary (PRS) included in this QASP. The standards for this procurement are subjective since specific metric-driven standards are not appropriate.

3. Management and Oversight. The QASP is based on the premise that the Contractor and not the Government, is responsible for the management and Quality Control action required to meet the terms of the contract. The performance requirements recognized that the Contractor’s is not a perfect manager and that unforeseen requirements and uncontrollable problems do occur. Good management and use of an adequate Quality Control

Plan will allow the Contractor to operate within specific performance requirements. QASPs are designed to be objective, fair and consistent in evaluation Contractor performance against the provided standards.

4. Acceptable Quality Levels (AQLs). AQLs have been established in the PRS and provide performance standards that the Contractor will meet in performing the contract. In the event the Contractor does not meet the establishment. AQLs, the Contracting Officer has the right to exercise the negative incentives stated in this QASP.

5. Primary Method of Surveillance/Evaluation. The COR will perform evaluation based on using one of the various methods outlined in the PRS table included in this QASP. The following methods may be incorporated into the PRS to monitor contract performance.

6. 95% Inspection. Inspection where specified characteristics of performance are examined and tested to determine conformance with requirements in Section 5 of the performance work statement.

7. Random Inspection. Sampling method in which each unit of the population has an equal chance of being selected.

8. Customer Surveys and Feedback. A review method where customers and end users are surveyed to provide input on specific service levels.

9. Negative Incentives. If any of the performance requirement does not meet the AQL set in the PRS table, the

COR shall document the discrepancy(s) and shall notify the Contractor promptly, and the Contracting Officer, on a monthly basis, for appropriate action. When the performance is below the AQL standard, the Government may implement a negative incentive that includes increased surveillance and/or Contractor reporting, as well as, documentation on the Contractor’s Performance Assessment Reporting System (CPARS).

10. Notification. The COR will notify the Contracting Officer, in writing, of unacceptable quality levels. The

Contracting Officer will promptly provide written notification of discrepancies on a monthly basis, or immediately if the situation significantly affects the well-being of the project. The Contractor will be given the opportunity to respond, in writing, to each discrepancy.

11. Response. The Contractor shall provide a written response to the cause and the corrective actions to prevent recurrence within 10 working days after receipt of Contracting Officer’s notification. The Contractor should cite specific quality assurance program procedures or new procedures instituted to prevent recurrence.

12. Records. The COR will maintain contract surveillance files as directed by the Contracting Officer Surveillance files will include, in part the following documentation for this contract;

a. COR designation and appointment letters

b. A copy of the contract and all contract modifications

c. Copies of all Task/Delivery Orders.

d. QASP and any other tools, checklists, etc.

e. All Correspondence including Contracting Officer notifications and the Contractor’s responses.

f. Contractor monthly status reports.

g. Evidence of satisfactory performance.

h. Evidence of cost monitoring; invoices certified and tracked against any contract and /or order ceilings.

i. Evidence that all material/equipment obtained under any task order is accounted for and remains in

Government possession.

j. Quarterly technical reviews.

k. Surveillance reports and a summary of the Surveillance Logs will be prepared by the COR, and submitted to the Contracting Officer annually.

l. Out-of-cycle reports may be submitted in support of unacceptable performance identified during the performance period by the COR, or when there is a significant change in performance that alters the assessment in one or more evaluation areas.

m. Annual in-progress reviews will be conducted and entered into CPARS.

13. Ratings. The following criteria will be used for performance evaluations: Exceptional, Satisfactory, Marginal, or Unsatisfactory. Upward or downward arrows may be used to indicate and improving or worsening trend insufficient to change to the assessment status.

a. Exceptional. Indicates performance clearly exceeds contractual requirement. The area of evaluation may contain a few minor problems for which corrective action appears highly effective.

b. Satisfactory. Indicates performance clearly meets contractual requirements. The area of evaluation contains some minor problems for which the corrective actions appears satisfactory.

c. Marginal. Indicates performance meets contractual requirements. The areas of evaluation contains one or more serious problems for which corrective actions have not yet been identified, appears only marginally effective, or have not been fully implemented.

d. Unsatisfactory. Indicates the Contractor is in danger of not being able to satisfy contractual requirements and recovery is not likely in a timely manner. The area of evaluation contains one or more serious problems for which the corrective actions appear ineffective.

Documentation. Documentation used and referenced to perform surveillance will consist of monthly reports, Contractor plans and procedures, schedules, customer feedback and contract data requirements.

a. Recording Observations. Use Surveillance Logs to record information on scheduled observations and deficiencies noted. Each observation is recorded on the log. The documents then become a formal record for reference. The Contractor is to be told each time that a deficiency is found during scheduled observations. The COR makes a notation on the surveillance Log of the date and time the deficiency was discovered, and subsequently requests that the Contractor initial the notation, documenting notification of the deficiency only.

b. Potential Unacceptable Performance. The COR must identify the specific service that is unacceptable and the possible causes, and ask a number of questions which if answered, will probably pinpoint the source of the problem.

c. Documenting Unacceptable Performance. The COR must attempt to resolve the problem with the

Contractor. The original log and the attempted solution (along with an evaluation of results) are forwarded to the Contracting Officer through the COR.

Based on the severity of the discrepancy and the success of the solution, the COR will notify the Contracting

Officer. The Contractor shall complete a response to the unacceptable evaluation if requested by the Contracting

Officer or by its own choice.

Course of Action. For positive ratings in quality, the contractor will have positive feedback in the CPARS system and, if necessary, become the vendor if an extension to the contract is necessary.

If the Contractor is unable to meet any of the Acceptable Quality Levels (AQLs) outlined in the QASP, the following corrective actions will be utilized in descending order of severity;

1. COR Warning Counseling via email

2. Contracting Officer Warning Counseling via letter

3. Program Review Contractor submission of corrective action plan

4. Negative CPARS Annotation of negative actions

5. Cure Notice/Termination for Default

Performance Requirement Summary (PRS). The Performance standards for this PWS are stated in the PRS below.

Performance Standard Performance

Measurement

Inspection Method

(Random & customer

Surveys)

Acceptable Quality

Levels (AQL)

a. Production Controller III

(4 positions)

a. See Section 5.2 of the Performance Work

Statement

a. 95% accuracy of all work orders processed;

100% of reports provided weekly; and weekly schedule shall maximize the work force to 90% of the avalible man-hours;

No more than 2 error per month

a. 95%

b. Technical Writer III (6 positions)

b. See Section 5.3 of the Performance Work

Statement

b. 95% accuracy per task orders; deliverables are made in accordance with schedule; Respond to team leader upon receipt of task within 30 minutes

b. 95% and team leader responses to supervisor within 1 hour; Errors will be no more than 2 per task or schedule

c. Drafter/CAD Operator IV

(1 position)

c. See Section 5.4 of the Performance Work

Statement

c. 95% accuarcy per drawing: Drawing meet technical specifications;

Deliverables are made in accordance with schedule;

No more than 2 errors per drawing

c. 95%

d. Stock Clerk II (6 positions)

c. See section 5.5 of the Performance Work

Statement

d. Maintain warehouse free of debris and adequately stocked above

90%; Parts are issued within 30 minutes of order being placed; No more than 10 errors in inventory made per month

d. 90%

e. Material Coordinator (1…