IA02 SSN Draft PWS Francis Lewis HS Laundry.pdf

AUG 22

PERFORMANCE WORK STATEMENT (PWS)

2BDE Francis Lewis High School Laundry Base Plus 4 Option Years (OY)

Base: 30SEP24 to 29SEP25 OY1: 30SEP25 to 29SEP26 OY2: 30SEP26 to 29SEP27 OY3: 30SEP27 to 29SEP28 OY4: 30SEP28 to 29SEP29

Part 1

General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide 2BDE Francis Lewis High School Laundry and Dry Cleaning (L&DC) and Alteration/Repair Services for Francis Lewis High School Junior Reserve Officer Training Corps (JROTC) program, 58-20 Utopia Parkway, Fresh Meadows, NY 11365. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform L&DC and Alteration/Repair services for the Army Combat Uniforms (ACU), Physical Fitness Uniform (APFU), Army Service/Dress Uniform (ASU) as defined in this PWS except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: Francis Lewis JROTC has hundreds of students who wear multiple Army uniforms throughout the school year that require laundry, dry cleaning, alterations and repairs in order do keep in service. The ASU consisting of coat, trousers, and short sleeve shirt that need to be dry cleaned annually and need minor tailoring adjustments of the trouser and sleeve lengths. ACU or Operational Camouflage Pattern (OCP) uniforms need to be laundered annually.

1.3 Scope: Services shall include but not limited to laundry, dry cleaning, alteration/repair, pickup and delivery of uniforms. Alterations/repair shall henceforth be known as alteration(s).

1.4 Objectives:

1.4.1 Launder ACU and APFU per label instructions.

1.4.2 Dry clean ASU per label instructions.

1.4.3 Alterations and repair of service clothing in accordance with (IAW) Departmentof the Army Pamphlet (DA PAM) 670-1.

1.4.4 Maintain accountability of all laundry, dry cleaning, and alteration/repair items.

1.4.5 Pick-up and delivery of L&DC and alteration/repair.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services.

The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.)

deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: Francis Lewis High School Army JROTC program hours of operation are 09:00 am- 03:00 pm except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Uniform fittings, measurements, pick-up and delivery outside of these hours require prior coordination with the JROTC Instructors.

1.5.5 Place of Performance: The Contractor’s place of business shall be located within four miles of the Francis Lewis High School which is located at 58-20 Utopia Pkwy, Fresh Meadows, NY 11365.

1.5.6 Type of Contract: This will be awarded as a Firm-Fixed Price / Level of Effort contract.

The prices in the Quantities Table are the Firm-Fixed Price and the quantities performed are the Level of Effort. The Contract Line Items (CLINS) listed in the contract are used for funding purposes only. The CLINS themselves are NOT the Firm Fixed price. The Quantity of one (1) Job and total dollar amount per CLIN is established to enable the Contractor to invoice for actual work provided, as described above.

1.6 Security Requirements: Reserved.

1.7 Key Control: Reserved.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, Contracting Officer Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter.

Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent. The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

1.11 Identification of Contractor Employees: Reserved.

1.12 Contractor Travel: Reserved.

1.13 Other Direct Costs (ODCs): Reserved.

1.14 Data Rights: Reserved.

1.15 Non-Disclosure Requirements: Reserved.

1.16 Protection of Government and Contract Information: Reserved.

1.17 Non-Disclosure Statements: Reserved.

1.18 Organizational Conflict of Interest (OCI): Contractor and subContractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer (KO) – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

SubContractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subContractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.1.1 DEFINITIONS: Contract Specific

Alteration - Modification and REPAIR of uniforms. Shall also mean TAILOR.

Bulk Uniforms- Those uniform items that are normally laundered in large quantities together.

Bulk uniforms include Army Combat Uniforms (ACUs).

Clean - Free from dirt, soil, marks, lint, foul odors, alteration in color, or stains.

Combat Uniform - Current U.S. Army combat uniform. In IAW AR 670-1

Dry – Free from water or moisture.

Dry Clean - Cleansing of fabrics with substantially nonaqueous organic solvents

Label Instructions - Attached garmet label or manufacturer’s instructions.

Major Alterations: Clothing alterations that require extensive work and time. Major alterations include the following: letting out or taking in waist on ASU trousers; letting out or taking in ASU coat width or shoulders; and replacing zippers on coats.

Minor Alterations: Clothing alterations that do not require extensive work or time. Minor alterations including the following: adjusting and hemming the ASU trousers and adjusting and hemming the ASU coat sleeve length.

Non-Bulk Uniforms- Those uniform items that are normally dry cleaned. Non-bulk uniforms include Class A and Army Service Uniforms (ASU).

Physical Fitness Uniform - Current U.S. Army physical fitness uniform. IAW AR 670-1

Repair - Restore uniform items to serviceable condition.

Service Uniform - Current U.S. Army dress uniform (male/female). IAW AR 670-1

Tailor - Adjusting fit of outer garments to fit a particular person.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

ACOR Alternate Contracting Officer's Representative ACU Army Combat Uniform AFARS Army Federal Acquisition Regulation Supplement APFU Army Physical Fitness Uniform AR Army Regulation ASU Army Service Uniform CFR Code of Federal Regulations CLIN Contract Line Item COR Contracting Officer’s Representative DA Department of the Army DA PAM Department of the Army Pamphlet DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DoD Department of Defense FAR Federal Acquisition Regulation GFP Government Furnished Property GP Government Property HLO High Level Objective HIPAA Health Insurance Portability and Accountability Act of 1996 IAW In Accordance With ID Identification IGCE Independent Government Cost Estimate IT Information Technology JROTC Junior Reserve Officer Training Program KO Contracting Officer M/F Male/Female OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) OCP Operational Camouflage Pattern ODC Other Direct Costs OPSEC Operations Security PII Personally Identifiable Information POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control

QCP Quality Control Program RA Requiring Activity TM Technical Manual

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: Reserved.

3.2 Facilities: Reserved.

3.3 Utilities: Reserved.

3.4 Equipment: Reserved.

3.5 Special Tooling and Test Equipment: Reserved.

3.6 Materials: The government will provide buttons for any repairs.

3.7 Training: Reserved.

3.8 Common Access Cards (CAC): Reserved.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform L&DC and Alteration/Repair services for ACU, APFU, and ASU as defined in this PWS except for those items specified as government furnished property and services. The Contractor shall perform to the standards in this contract.

4.1.1 Transportation requirements. The Contractor will have to pick up from, or drop off to Francis Lewis High School between the hours of 9:00am and 3:00pm. L&DC and alteration services will occur at the Contractor’s normal place of business. Prior coordination with Francis Lewis JROTC program is required prior to pick up.

4.2 Secret Facility Clearance: Reserved.

4.3 Materials: Reserved.

4.4 Vehicles and Equipment: Reserved.

4.5 Background Checks): Reserved.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1 Basic Services: JROTC LD&C and alteration services.

5.1.1 The Contractor shall conduct a joint inventory of uniforms with the JROTC program representative before acceptance of uniforms. Only items listed on the contract laundry table will be authorized services. Items brought in by JROTC personnel that are not listed on the laundry table will be to be submitted as a separate order and paid for by Government Purchase card.

5.1.1.1 Contractor shall provide documentation to the JROTC program representative that details the date, time, item descriptions, and item count of the joint inventory before accepting possession of uniforms.

5.1.1.2 The JROTC program representative will conduct a joint inventory with the Contractor upon delivery before acceptance of completed uniforms.

5.1.2 The Contractor shall correct all deficiencies in services performed by the Contractor at no additional cost to the government.

5.1.3 The government will furnish additional buttons for repair services.

5.1.4 At the conclusion of JROTC summer training, the government will require that approximately 200 sets of camouflage ACU/OCP uniforms be laundered.

5.1.5 The Contractor shall return all uniforms, cleaned and sorted by size, in periodic deliveries to Francis Lewis High School Army JROTC program prior to the beginning of the school year.

5.1.6 The Contractor shall have a storage area for the uniforms being cleaned over the summer. The Contractor will deliver the uniforms two weeks prior to school starting.

5.2 Dry Cleaning and Laundry Service. The Contractor shall:

5.2.1 Be responsible for pick-up and delivery of laundry and dry cleaning from/to Francis Lewis High School; 58-20 Utopia Parkway, Fresh Meadows, NY 11365.

5.2.2 Maintain accountability and tracking of all L&DC uniforms.

5.2.3 Launder, dry, and dry clean as defined in Section two of this PWS and consistent with label instructions.

5.2.4 Press, iron, or de-wrinkle uniforms consistent with label instructions and DA PAM 670-1.

5.2.5 Box or bundle bulk uniforms in quantities of 25 when applicable.

5.2.6 Place non-bulk uniforms on individual hangers.

5.2.7 Pickup laundry and OCIE work within 48 hours of being notified. Complete laundry within a maximum of seven (7) business days from notification.

5.3 Alterations Service. The contractor shall:

5.3.1 Be responsible for pick-up and delivery of laundry and dry cleaning from/to Francis Lewis High School; 58-20 Utopia Parkway, Fresh Meadows, NY 11365.

5.3.2 Maintain accountability and tracking of all uniforms requiring alterations.

5.3.3 Tailor uniforms to the individual wearer.

5.3.4 Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the JROTC program representative no later than one (1) business day after discovery of non-repairable condition.

5.3.5 Pickup laundry and OCIE work within 48 hours of being notified. Complete laundry within a maximum of seven (7) business days from notification.

5.3.6 Contractor shall provide one male and one female tailor to assist fitting/marking ASUs for first year students. The fitting will occur at Francis Lewis High School on a Saturday in September or October to be determined and agreed upon the contractor and Francis Lewis JROTC a minimum of thirty (30) calendar days in advance.

5.3.7. The contractor shall repair rips, tears, holes, open seams, and other damages; shall replace buttons, and shall repair or replace broken zippers to individual items identified at time of pick up and those that occur while in the contractor’s custody using thread, materials, zippers and buttons, of the same type, texture, quality, color, and color fastness as that used in the manufacture of the article. The contractor shall repair or replace items which become unserviceable while in his care. The government will presume that items not identified as unserviceable at the time of delivery to the contractor to have become unserviceable in the contractor’s care.

5.3.8. The contractor shall hem men’s trousers, women’s slacks, and adjust sleeve lengths as required using thread and materials of the same type, texture, quality, color and color fastness as that used in the manufacture of the article.

5.3.9. Repair uniforms to serviceable condition. If uniform is not able to be repaired, contractor shall notify the SROTC program representative no later than one (1) business day after discovery of non-repairable condition.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions):

6.1 The following publications are mentioned in this PWS and are listed below.

6.1.1 AR 670-1. Wear and Appearance of Army Uniforms and Insignia

6.1.2 DA PAM 670-1. Guide to the Wear and Appearance of Army Uniforms and Insigina

6.1.3 AR 210-130. Laundry and Dry Cleaning Operations

6.1.4 TM 10-227. Fitting of Army Uniforms and Footwear.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Technical Exhibit C – Estimated Workload: Laundry Table.

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PERFORMANCE

OBJECTIVE

STANDARD PERFORMANCE

THRESHOLD

METHOD OF

SURVEILLANCE

PRS#1 - PWS para 5.2 The Contractor shall complete all Laundry Service as outlined.

Meet or exceed standards in PWS 5.2.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Periodic Inspection, Random Sampling, Customer Feedback

PRS#2 - PWS para 5.3 The Contractor shall complete all Alterations Services as outlined.

Meet or exceed standards in PWS 5.2.

Not greater than 5% requiring re-work to correct defective or missed cleaning.

Periodic Inspection, Random Sampling, Customer Feedback

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Itemized invoice with listed items by line item.

No more than 1 invoice per month.

1 Electronically

WAWF: at https://PIEE.eb.mil

TECHNICAL EXHIBIT C

ESTIMATED WORKLOAD: LAUNDRY TABLE

Laundry table included all items for males and females (m/f).

ITEM NAME ESTIMATED

QUANTITY

1 Dry Clean Army Service Uniform (ASU) Coats 250 Annually 2 Dry Clean ASU Slacks / Trousers / Skirts 200 Annually 3 Dry Clean ASU Shirts 200 Annually 4 Dry Clean Windbreakers with Liner 150 Annually 5 Launder Army Combat Uniform (ACU) Coat / Blouse 225 Annually 6 Launder ACU Trousers / Pants 225 Annually

7 Major Alteration: Letting out or Taking up ASU Trousers / Slacks / Skirts waist 150 Annually

8 Major Alteration: Letting or taking in of ASU Coats 75 Annually

9 Minor alteration: Hem/Adjust ASU Trousers/ Slacks / Skirt length 150 Annually

10 Minor alteration: Hem/Adjust ASU Coat Sleeve 75 Annually

11 Minor alteration: Replace Buttons on ASU/ACU Shirts/Coats/Pants 50 Annually

12 Minor Alteration: Repair/Replace Zippers 20 Annually