P09 Medtronic PB 980 - SOW - Intent to Sole Source.pdf
PDF 170 KB Posted
- Attached to
- J065--Medtronic PB 980 Ventilators Federal contract opportunity
- Solicitation number
- 36C24224Q0171
About this file
This statement of work outlines requirements for a full-service contract to maintain, service, and support Medtronic PB 980 ventilator equipment for the VA New Jersey Healthcare System. The contractor must provide all maintenance, repairs, parts, software and hardware upgrades and updates, and technical support for 18 Medtronic PB 980 ventilators. The performance period is five years from February 3, 2024 through February 2, 2029, with an initial base year and four one-year options to renew. The contractor must ensure response times of four business hours for on-site repairs, 30 minutes for telephone support, and next day shipping of replacement parts by 10:30am. The contractor is responsible for preventative maintenance, software upgrades, addressing hazard alerts, and providing service reports.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Intent to Sole Source .pdf | ||
| 36C24224Q0171.docx | DOCX document | |
| P02 Intent to Sole Source - Determining Procurement Strategy and Viability of Sources.pdf |
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Text version
STATEMENT OF WORK
SERVICE AND SUPPORT OF
MEDTRONIC PB 980 VENTILATION EQUIPMENT
A. BACKGROUND
The Biomedical Engineering department at VA New Jersey Health Care System (NJHCS) is requesting a full-service contract to cover the maintenance, repairs, parts, software upgrades and updates, hardware upgrades and updates and technical support on government owned Medtronic PB 980 Ventilation equipment.
B. OBJECTIVES
The objective of the contract is to maintain, upgrade, service and support all components of the equipment listed in Section G, inclusive of components of the host systems, throughout the total contract period at the VA New Jersey Healthcare System.
Objectives to meet the service and support includes the replacement of parts coverage, service support, telephone support, software support, and hardware support, continuing education for VA staff and support service. The full maintenance coverage is to include replacement of all parts, labor, travel expenses, tools, test equipment, and other incidentals necessary to maintain or restore the listed equipment to operating specifications according to the manufacturer’s recommendations throughout the term of the contract.
C. DEFINITIONS/ACRONYMS
• CO – Contracting Officer.
• COR – Contracting Officer Representative
• FSE – Field Service Engineer. A person who is authorized be the contractor to perform maintenance (scheduled{preventive} or unscheduled{corrective}) services on the VAMC premises.
• SR – Service Report. Documentation of the services rendered for each incidence of work performance under the terms and condition of the contract.
• Acceptance Signature – Signature of VA employee who indicates FSE demonstrated service conclusion/status and User has accepted work as complete/pending in SR.
• Authorization Signature – COR’s signature; indicates COR accepts work status as stated in SR.
• HTM – Healthcare Technology Management
• OEM – Original Equipment Manufacturer
• POC – Point of Contact
• Downtime – Aggregate hours within Normal VA Business Hours during a contract year when the equipment is inoperable due to system failure resulting in inability of patient treatment.
D. PERIOD OF PERFORMANCE
After the contract has been awarded, the period of performance will be defined within the following time parameters:
• Base Year: February 3, 2024 – February 2, 2025
• Option Year One: February 3, 2025 – February 2, 2026
• Option Year Two: February 3, 2026 – February 2, 2027
• Option Year Three: February 3, 2027– February 2, 2028
• Option Year Four: February 3, 2028 – February 2, 2029
E. PLACE OF PERFORMANCE
Delivery of services in this case will be conducted virtual and/or at the following addresses:
• VA New Jersey Healthcare System – East Orange Campus – Building 1, Radiation
Oncology Department o 385 Tremont Ave, East Orange, NJ 07018
F. SCOPE OF WORK (TASKS FOR SERVICES)
The work requirements for this contract performance period are introduced as stated in the preceding sections. However, it is here within the scope of work they will be captured explicitly.
Failure to comply with the stated requirements may result delay of payment. The contractor must meet the following requirements as bulleted below, The Contractor must:
• PERSONNEL
o The Field Service Engineer is required to be OEM training, and the Contractor shall provide the certification upon request.
o The FSE is required to contact the provided HTM POC to coordinate all
Unscheduled and Scheduled maintenance.
o The FSE is required to check in with the HTM POC when arriving at the Facility and prior to leaving the Facility.
o The FSE is required to give the HTM POC a synopsis of the work performed prior to leaving the Facility.
• REPAIRS
o All Field Engineer on site visits shall be performed within four (4) business hours during the normal VA business hours.
8:00 am -5:00 pm, Monday through Friday, excluding Federal holidays.
On-site response time shall be within four (4) business hours of request.
o All telephone technical support shall be included and addressed within 30 minutes.
o Repair parts shall be provided and shipped, next business day by 10:30 am o All replacement parts must be of OEM quality and guaranteed against defects and/or failure for a period of ninety (90) days from the date of installation.
o Refurbished parts or refurbished components will not be accepted.
o Work to be performed, that is not covered under this contract, must be pre-approved by the Contract Specialist/Officer (CS/CO). Failure to obtain prior authorization from the CS/CO will result in non-payment of charges incurred.
o Post repair, the repaired equipment must be returned to OEM standards.
o Accidental damage and cosmetic repairs shall be included.
• PARTS
o All parts will be provided and replaced as necessary at no additional charge.
o Refurbished parts or refurbished components will not be accepted.
o Replacement batteries, power cords and cosmetic repair parts shall be included.
• SCHEDULE MAINTENANCE (PREVENTIVE MAINTENANCE)
o Preventive maintenance shall be scheduled during normal VA business hours as identified above.
o The preventive maintenance schedule shall be determined and documented at the start of the contract with a meeting between the Contractor and the Facility.
o The schedule is inclusive of the frequency of schedule maintenance, the duration of an individual preventive maintenance event, the exact month(s) that the schedule maintenance will be performed.
o The Facility reserves the right to revisit the preventive maintenance schedule at a minimum of the starting month of each Option Year.
o All parts and equipment necessary to complete the preventive maintenance shall be provided and shipped, next business day by 10:30 am o The full preventive maintenance procedure documentation inclusive of step-by-step guide and anticipated values (if applicable), shall be provided at the request of the COR and/or CO.
• SOFTWARE
o Shall include all software upgrades/updates, inclusive of installation of any minor patches or major revisions.
o The Contractor shall assist in any/all software and/or network vulnerabilities identified by the Government that need remediation as expressed by the Government.
• HAZARD ALERTS
o The Contractor is required to provide and complete the remediation of any and all Government identified Hazard Alerts and/or FDA Voluntary/Un-Voluntary Recall Alerts inclusive of travel, labor and parts required.
• SERVICE DOCUMENTATION
o At the conclusion of each repair and scheduled maintenance call, the Contractor shall provide a written service report within 3 business days indicating:
Date(s) of service Make, model, serial number, and barcode/ID number of the equipment serviced.
Name of FSE who performed the work.
Hours worked.
Description of the reported problem, the services performed, and parts replaced.
Make, model, serial number, barcode/ID number, and proof of up-to-date calibration of the test equipment used in the repair or preventive maintenance service.
Quantifiable measurement results, inclusive of range and tolerance, for all tests conducted.
G. EQUIPMENT LIST
Item
Asset Tag Serial Number
Product Description
Coverage Level
Location / Room
108664 35B2000271 980X3ENDIUU
980 VENT
ENGLISH DIU
PB980
Premium Plus Service Agreement
2 108660 35B2000272 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
3 108662 35B2000440 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
4 108661 35B2000443 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
5 108663 35B2000482 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
6 108748 35B2000484 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
7 108743 35BB200049
980X3ENDIUU
980 VENT
ENGLISH DIU
PB980
Premium Plus
8 108747 35B2000508 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
9 108706 35B2000806 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
10 108709 35B2000807 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
11 108707 35B2000810 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
12 108708 35B2000814 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
13 108710 35B2000816 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
14 108750 35B2000918 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
15 108751 35B2000935 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
16 108752 35B2000960 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
17 108753 35B2000984 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
18 108754 35B200985 980X3ENDIUU
ENGLISH DIU
PB980
Premium Plus
H.
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