P01 SOW Video Control Replacement.docx

SCOPE OF WORK

1. GENERAL INFORMATION

1. Title of Project: VCB SSTV Video Surveillance and Electronic Access Control System Replacement

2. Scope of Work: VA Texas Velley Coastal Bend Health Care System (VATVCBHCS) is required to replace the Video Surveillance and Electronic Access Control System.

3. Background: The Video Surveillance and Electronic Access Control System will replace the existing Intellex Video Surveillance and CCURE 800/8000 Electronic Access Control system. VATVCBHCS requires this security system replacement in its entirety to be compatible with LYNX throughout all VATVCBHCS facilities.

4. Performance Period: The contractor shall complete the work required under this SOW by no later than December 31, 2022, or sooner from date of award, unless otherwise directed by the Contracting Officer (CO). If the contractor proposes an earlier completion date, and the Government accepts the contractor’s proposal, the contractor’s proposed completion date shall prevail. Work at the Government site shall not take place on Federal holidays or weekends unless directed by the CO.

5. Type of Contract: Firm-Fixed-Price

6. Place of Performance:

Harlingen Health Care Center (HCC) 2601 Veterans Dr.

Harlingen, TX 78550

McAllen Outpatient Clinic (MOPC) 901 E. Hackberry McAllen, TX 78550

Corpus Christi Outpatient Clinic (CCOPC) 5283 Old Bronwsville Rd Corpus Christi, TX 78405

Corpus Christi Specialty Clinic (CCSC) 205 S. Enterprise Prkky Corpus Christi, TX 78405

Laredo Outpatient Clinic (LOPC) 4602 N. Bartlett Ave.

Laredo, TX 78041

B. CONTRACT AWARD MEETING

The contractor shall not commence performance on the tasks in this SOW until the CO has conducted a kick-off meeting or has advised the contractor that a kickoff meeting is waived.

C. GENERAL REQUIREMENTS

Video Surveillance System Specifications

The contractor shall provide a fully integrated physical security system consisting of the following components:

· Video Surveillance System Software, a.k.a. Network Video Management System (NVMS) or Video Management Software (VMS)

· Video Surveillance Recording Servers

· Video Surveillance Storage Appliances

· Video Surveillance Cameras and Hardware

· Video Surveillance Positioning Equipment

· Video Surveillance Sensors

· Video Management System Interfaces

· Power Supplies

· System Design including structured cabling, installation, maintenance, service and support, warranty and training.

Prior to installation, the selected contractor will provide (VATVCBHCS) with a camera schedule document or matrix with corresponding camera locations.

Electronic Access Control System Specifications

The contractor shall provide a fully integrated physical security system consisting of the following components:

· Access Control System

· Access Control Server Appliance(s)

· Access Control Panel Hardware

· Reader Hardware

· Visitor Management System Software

· Video Management System Interfaces

· Storage Appliances for Electronic Safety and Security

· System Design including structured cabling, installation, maintenance, service and support, warranty and training.

D. SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES

Description of Tasks and Associated Deliverables: The contractor shall provide the specific deliverables described below within the performance period stated in Section A.4 of this SOW. The contractor shall provide a detailed work plan and briefing for the VA project team, which presents the contractor's plan for completing the task order. The contractor's plan shall be responsive with this SOW and describe, in further detail, the approach to be used for each aspect of the task order as defined in the technical proposal.

Deliverable One: Network Video Management Software (NVMS)

Provide workstations with a simplified screen layout, intuitive controls, and customizable features that improve multi-person interactions, and include the following features:

Video analytics and artificial intelligence (AI) capabilities, including appearance search, analytic event rule triggers, and unusual motion detection technology.

Forensic search capabilities with bookmark, event, alarm, and thumbnail search options.

Easy integration with leading camera and hardware manufacturers.

License Plate Recognition (LPR) analytics with multiple watchlists.

Receives and acts on access control system door events, hardware input events, and access grants.

Provide a scalable NVMS solution system with the following capabilities:

Harlingen Health Care Center (HCC) – 68 cameras McAllen Outpatient Clinic (MOPC) – 53 cameras Corpus Christi Outpatient Clinic (CCOPC) – 17 cameras Corpus Christi Specialty Clinic (CCSC) – 43 cameras Laredo Outpatient Clinic (LOPC) – 24 cameras

Deliverable Two: Access Control Management Software (ACMS) Provide workstations with a simplified screen layout, intuitive controls, and customizable features that improve multi-person interactions, and include the following features:

Unified Access Control and Video Identity Management Alarm Management.

FIPS 201-2 compliant.

Flexible Integrations.

Provide a scalable ACS solution system with the following capabilities:

Card readers must be PIV / USAccess card compatible Enrollment capability at the following location:

· Harlingen Health Care Center (HCC)

· McAllen Outpatient Clinic (MOPC)

· Corpus Christi Specialty Clinic (CCSC)

· Laredo Outpatient Clinic (LOPC) Harlingen Health Care Center (HCC) – 72 card readers, 26 card readers with keypad = 98 readers Harlingen Outpatient Clinic (HOPC) – 3 card readers, 6 card readers with keypad = 9 readers McAllen Outpatient Clinic (MOPC) – 95 card readers, 13 card readers with keypad = 108 readers Corpus Christi Outpatient Clinic (CCOPC) – 12 card readers, 5 card readers with keypad = 17 readers Corpus Christi Specialty Clinic (CCSC) – 48 card readers, 10 card readers with keypad = 58 readers Laredo Outpatient Clinic (LOPC) – 43 card readers, 7 card readers with keypad = 50 readers

Network Video Management Software (NVMS) Functionality

Provide an NVMS software application that can be installed on any open platform hardware and does not require hardware multiplexer or time-division technology for video.

Alarms and Events: Provide the ability to configure and manage alarms and events:

Event Triggers: Assign actions in response to specific event triggers.

Video Analytics: Provide configurable classified object detection for each device with self-learning video analytics capabilities.

Focus of Attention: Provide functionality which automatically focuses the operator’s attention during critical events.

License Plate Recognition (LPR): Support operation of a license plate recognition system.

Signal Processing and Compression: Supports storage and processing of video.

Video Stream Management: Performs dynamic video stream management.

Event Logging: Maintain an event log and allows users to use log events as triggers for specific event actions.

Storage Management: Allow management of recorded content.

Network Video Management Software (NVMS) Credentials and Security

Authentication: System must require users to be authenticated prior to granting access to the NVMS.

Access: Provide access rights that can be tailored to each user or group of users.

Credentials: Allow multiple credentials for system access, including but not limited to user credentials and password and two-factor authentication of users in the NVMS using time-based One-Time Password (TOTP) and a supported mobile authenticator application used to generate a code on Apple and Android mobile devices.

Network Video Management Software (NVMS) User Interface

Video Parameter Controls: Support modifications to the following image quality and image rate parameters for each individual video source:

Camera Controls: Provide the ability to change the following supported video options at the client or video source:

Site Mapping: Support mapping of the physical locations of cameras and other devices throughout surveillance system.

Playback of Recorded Video: Support playback of recorded video.

Search of Recorded Video: Allow for searching of recorded content.

Media Exporting: Support the ability to export media.

Task One: System Training

Provide training for select (VATVCBHCS) employees to include:

· Training class(es) that shall be recorded for future employees.

· Training documents (PDF and hardcopy).

· Operation and Maintenance Manuals (PDF and hardcopy).

Task Two: Systems Installation

Installation of the Video Surveillance and Electronic Access Control Systems will be done in order of sequence as listed below.

· Harlingen Health Care Center (HCC)

· Harlingen Outpatient Clinic (HOPC)

· McAllen Outpatient Clinic (MOPC)

· Corpus Christi Specialty Clinic (CCSC)

· Corpus Christi Outpatient Clinic (CCOPC)

· Laredo Outpatient Clinic (LOPC)

· Installation of the new systems must include a phase in/phase out schedule which will ensure that there is no lose of Access Control to the facility during the normal business hours which are Monday – Friday 8:00 am to 4:30 pm. Prior to installation, the selected contractor will provide VATVCBHCS with a phase in/phase out schedule document or matrix with corresponding camera locations during the kickoff meeting.

Full system installation of the systems must be completed by December 31, 2022.

E. EVALUATED TASKS AND ASSOCIATED DELIVERABLES

Deliverable One: Documentation Contractor shall coordinate with the designated Police program manager (PM) point of contact for all phased deliveries per facility at kickoff meeting. Contractor shall furnish a detailed delivery manifest of all equipment to the Police PM. The service report shall contain, at a minimum, the following information:

· Type, model and serial number (s) of all system and supporting equipment

Task One: Test Out

Contractor shall coordinate with Police PM for the completion of the following tests at each facility to ensure the access control system replacement is fully operational and functional:

· PIV Card: Test every card reader replaced once.

· Fire Alarm: Test each facility with a fire alarm activation to ensure proper operation of access control system.

1. SCHEDULE FOR DELIVERABLES

1. Contractor shall coordinate with the designated Police program manager (PM) point of contact for all phased deliveries per facility at kickoff meeting.

2. If for any reason any deliverable cannot be delivered within the scheduled time frame, the contractor is required to explain why in writing to the CO, including a firm commitment of when the work shall be completed. This notice to the CO shall cite the reasons for the delay, and the impact on the overall project. The CO will then review the facts and issue a response, in accordance with applicable regulations.

G. CHANGES TO STATEMENT OF WORK

Any changes to this SOW shall be authorized and approved only through written correspondence from the CO. A copy of each change will be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor.

H. REPORTING REQUIREMENTS

The project progress report shall cover all work completed as coordinated between the Police PM and contractor. This report shall also identify any problems that arose, along with a statement explaining how the problem was resolved. This report shall also identify any problems that have arisen but have not been completely resolved, with an explanation.

I. TRAVEL

All travel and lodging expenses will be included in the installation, project management, delivery and training and will be incurred by the contractor.

J. GOVERNMENT RESPONSIBILITIES

The government will provide storage location, IPs and access to required secure VA rooms/facilities.

K. CONFIDENTIALITY AND NONDISCLOSURE

It is agreed that:

1. The preliminary and final deliverables, and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this task order, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the task order.

2. The CO will be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this task order. No information shall be released by the contractor. Any request for information relating to this task order, presented to the contractor, shall be submitted to the CO for response.

3. Press releases, marketing material, or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the CO.

L. INVOICING

Payment to be made monthly in arrears by certified invoices and must contain the contract number in addition to the requirements detailed in 52.212-4 (G) to be considered valid. All invoices shall be submitted to the VA Financial Service Center and emailed to the CO. All invoices will reference the purchase order number assigned to the contract.

Billing address:

VA FSC, PO Box 149971, Austin, TX 78714