OPM2016T0002_-_Child_Care_Subsidy_RFQ.pdf

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Attached to
Child Care Subsidy Services Federal contract opportunity
Solicitation number
OPM20-16-T-0002
Issued by
Office of Personnel Management

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RFQ - Child Care Subsidy

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Statement of Objectives For Child Care Subsidy Program

For the Office of Personnel Management

Background

The purpose of this program is to procure a qualified contractor to support the Office of Personnel Management (OPM), Human Resources Office to administer OPM’s Child Care Subsidy Program. The program benefits the Work/Life Wellness initiative for Full- Time OPM employees by subsidizing Child Care providers to reduce the financial pressure on employees who earn 60k or less each year by providing subsidies directly to the child care provider. To be eligible to participate, a child care provider must be a family child care home or a child care center. Both types of care must be licensed and/or regulated by the State and/or local authorities where the service is provided.

Period of Performance

Base Year: September 1, 2016 –August 31, 2017 Option Year 1: September 1, 2017 –August 31, 2018 Option Year 2: September 1, 2018 –August 31, 2019 Option Year 3: September 1, 2019 –August 31, 2020 Option Year 4: September 1, 2020 –August 31, 2021

Work Setting

The work setting is in an office environment. Contractor is not required to work on-site and not required to have an OPM badge.

Deliverables

The selected contractors will complete and deliver the following:

1) Deliver a Monthly Report to OPM no later than the 10th day of each month for activity that occurred in the month the preceded the month on which the report is being made. The report must contain the following information:

A. The dollar amount and number of child care subsidies disbursed in the given month.

B. The number of children enrolled whose parents receive the child care subsidy.

C. The number of Federal employees from the agency who qualified for a subsidy and who are receiving the subsidy.

D. The total family income of each family that receives a child care subsidy broken down to reflect the total reported income for each spouse in the family.

E. The amount of child care subsidy for each recipient.

F. The grade and step level of the OPM employee.

G. The name and address of each child provider that provides services for the child care subsidy recipient.

H. The total number of applications for child care subsidy in the process at the end of the month.

I. The number of new child care subsidies processed during the month including the number of applicants who were ineligible.

J. The remaining balance of OPM funds for the month.

K. Financial information for tax purposes that includes the name of each employees whose day care provider received a child care subsidy for that month, the employee’s social security number, and the amount of the subsidy received by the employer’s child care provider.

2) Deliver a Quarterly Report to OPM no later than the tenth day of the month following the end of each quarter describing the status of the child care subsidy program and all significant issues encountered during the previous quarter and all significant issues and all significant issues the contractor anticipates it will encounter in the quarter following the quarter being reported. A report delivery schedule will be inserted in the contract at award.

3) Statement of Work

OPM estimates the number of children enrolled each year ranges from 30 to 50 for each base/option year.

The contractor shall:

a. Handle all administrative tasks associated with the child care subsidy program appropriately and efficiently including promptly providing information to respond to requests for information under the Freedom of Information Act or Privacy Act.

b. Provide OPM employees with child care subsidy applications.

c. Process child care subsidy applications and make a determination of eligibility and subsidy amount based requirements below:

The Child Care Subsidy is available to all full time OPM employees whose total family income is $60,000 or less with a child/children age 13 or under (or disabled and under age 18) in licensed child care. The amount an employee can receive depends on total family income*and the amount paid for child care. Foster care is not covered. The chart below shows the percentage of total child care costs that OPM will pay based on total family income:

Total Family Income Percentage of Child Care Costs Paid by

OPM**

Over $60,000 0% $55,001-$60,000 25% $40,000-$55,000 40% $39,999 or less 70%

*Refers to line 22 on Internal Revenue Service (IRS) Tax Return Form 1040 or Line 14 on IRS Tax Return Form 1040A.

**Any child care subsidy award will be reduced by the amount of other state or local child care subsidies received.

4) Maintain the confidentiality of all information contained in the subsidy applications.

5) Promptly notify the parents and the child care provider of the amount of subsidy that each family will receive and the effective date.

6) Insure the child care providers that receive Federal funds are the result of the OPM child care subsidy program and are licensed or regulated by State or local authorities.

7) Require child care providers to submit a copy of their latest license and/or statement of compliance from their State and/or local authorities.

8) Ensure that licensed child care providers understand that if, for whatever reason, the provider is no longer licensed or regulated by the State or local authorities, the provider will immediately notify the contractor that administers the child care subsidy program and the OPM employee whose child is enrolled in the program.

In such cases, the provider will no longer be permitted to receive the subsidy funds.

9) Verify services were received (see #10 below); process monthly invoices received from the child care providers within 30 days after the date of receipt of invoice.

The contractor shall pay the child care subsidy directly to the child care provider and not to the OPM employee.

10) Obtain a written invoice on a monthly basis from the child care provider. Both the child care provider and the parent must certify on the invoices that the care was provided.

11) The Contractor shall quote child care subsidy awards as a weekly amount and prepare invoices billing for full week unless services for the child end during a particular week.

Assumptions

OPM estimates the number of children enrolled each year ranges from 30 to 50 for each base/option year.

Quality Assurance Surveillance Plan

Note: the following Quality Assurance Surveillance Plan (QASP) is OPM’s codification of its method of implementing FAR 37.601, which requires that performance-based contracts or task orders-

a) Describe the requirements in terms of results required rather than the methods of performance of the work;

b) Use measurable performance standards (i.e., in terms of quality, timeliness, quantity, etc.) and quality assurance surveillance plans;

c) Specify procedures for reductions of fee or for reductions to the price of a fixed-price contract when services are not performed or do not meet contract requirements; and

d) Include performance incentives where appropriate.

Offerors must complete the QASP as part of their proposal. A description of the columns and information to be entered follows below.

We will use the information provided as part of our evaluation of your offer.

(1) Deliverable: One of the deliverables described in the “Deliverables” section above.

(2) Performance Standard: The level of performance which the Government considers acceptable. A good performance standard in general should:

Measure important things;

Be simple, but not too simple;

Be auditable and capable of validation (quantifiable measures preferred, as they are less subjective);

Attainable and worth the cost;

Have a level of detail that corresponds to the intent of the stated measure and expectation;

Be consistently combined with other measures to reflect corporate priorities;

and Be controlled by the contractor.

(3) Acceptable Quality Level: The range of deviation—if any—in which the Government will consider performance to be acceptable. Each offeror must propose an Acceptable Quality Level (AQL) for each performance standard for each deliverable. If the selected offeror fails to achieve stated AQLs, OPM will reduce the offeror’s payment for the services rendered in accordance with the disincentive formula. You must enter the AQLs for each deliverable in the Performance Requirements Summary Template for each deliverable that has a performance standard.

(4) Monitoring Method

(a) This is the method OPM will use to monitor performance and determine the extent to which performance has met the standard. Offerors are encouraged to propose a sound process for verifying the accuracy of performance data on a continuing or recurring basis. Regardless of the method or degree of monitoring, we reserve the right to audit all performance data to independently verify its accuracy.

(b) In general, we prefer monitoring methods that automatically capture measurements as part of the process and do not place a burden on either the offeror or OPM to collect and analyze data.

(5) Incentive / Price Reduction

(a) For each AQL, your proposal must specify a maximum price reduction that will take effect if you fail to meet the AQL. The proposal must also specify the formulas and decision criteria that we will use to calculate the actual amount of price reduction for the related CLIN.

(b) OPM is willing to consider proposals that include additional incentives for performance that exceeds the AQL. These incentives may be either monetary or non-monetary.

(i) For monetary incentives, your price proposal must specify a formula or set of decision criteria that we can use to calculate additional incentive payments to you. These incentive payments will only take place if you perform above the AQL. You must specify a maximum incentive payment that we will not be required to exceed, regardless of your performance.

(ii) Some examples of non-monetary incentives that we would consider include, but are not necessarily limited to:

- Revised schedule

- Reduced oversight

- Positive performance evaluation

- Automatic extension of contract term or option exercise (FAR

Part 17 still applies)

- Lengthened contract term (award term contracting) or purchase of extra items (award purchase)

- Publish article(s) in agency newsletter or speak at agency seminars

- Letters of appreciation to individual employees, which may translate to bonuses

- Use trade space for licensing, access to agency officials, etc.

- Use those FAR clauses that can be negotiated to your advantage

(c) Your selection of AQLs, incentive formula and price reduction formula will be important to our evaluation. Your response must specify the proposed method for measuring your performance against each performance standard, which we will compare to relevant industry benchmarks.

Performance Requirement Summary Template

Deliverable Performance Standard

Acceptable Quality Level (AQL)

Monitoring Method

Performance Incentive/Reduction

5.1 Monthly

Report

Positive/Negative Evaluation

5.2 Quarterly

Report

Positive/Negative Evaluation

8. List of Attachments

Attachment 1 - Subcontracting Plan

Attachment 2 - Contractor Staffing Change Report Attachment 3 - Past Performance Questionnaire

52.212-1 -- Instructions to Offerors -- Commercial Items.

Instructions to Offerors -- Commercial Items (Oct 2015)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show --

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) “Remit to” address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation.

Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender’s request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation.

Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)

(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and—

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government’s control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror’s initial offer should contain the offeror’s best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation.

(1)

(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--

GSA Federal Supply Service Specifications Section Suite 8100 470 L’Enfant Plaza, SW Washington, DC 20407 Telephone (202) 619-8925) Facsimile (202 619-8978).

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites--

(i) ASSIST (https://assist.dla.mil/online/start/ ).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by—

(i) Using the ASSIST Shopping Wizard ( https://assist.dla.mil/wizard/index.cfm );

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4 Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697/2197, Facsimile (215) 697- 1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Data Universal Numbering System (DUNS) Number. (Applies to offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation “DUNS” or “DUNS+4” followed by the DUNS or DUNS+4 number that identifies the offeror’s name and address. The DUNS+4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the Internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror.

Offerors may obtain information on registration and annual confirmation requirements via the SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency’s evaluation of the significant weak or deficient factors in the debriefed offeror’s offer.

(2) The overall evaluated cost or price and technical rating of the successful and debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

ADDENDUM TO FAR 52.212-1, QUOTE PREPARATION INSTRUCTIONS

A. To ensure timely and equitable evaluation of quotes, offerors must follow the instruction contained herein. Quotes must be complete, self-sufficient, and respond directly to the requirements of this solicitation. The response shall consist of two (2) volumes, each bound in a single, separate binder as follows:

Volume I - Technical Capability Volume II - Price

B. SPECIFIC INSTRUCTIONS:

1. Late quotes will be processed in accordance with FAR 52.212-1(f) "Late submission, modifications, revisions, and withdrawals of offers."

2. Offerors shall ensure that all correspondence addressed to the US Government is submitted in English.

3. Documents submitted in response to this solicitation must be fully responsive to and consistent with the following:

(a) Requirements of the solicitation.

(b) Evaluation Factors for Award at FAR 52.212-2, Evaluation -- Commercial Items (Oct 2014), of this solicitation and its addendum.

4. Offerors will clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale.

5. All questions must be submitted to the contracting officer in writing no later than

August 8th, 2016. Questions received after this period may be addressed at discretion of the contracting officer.

C. ORGANIZATION:

1. VOLUME I – TECHNICAL CAPABILITY - DO NOT INCLUDE ANY PRICING

INFORMATION IN THIS VOLUME.

(a) The Technical Capability volume shall be prepared in a format consistent with the evaluation criteria for contract award as specified in the addendum to FAR Clause 52.212-2 of this solicitation. The quote shall contain sufficient detail to enable the Government to evaluate the offeror’s technical solution. Technical Capability will be demonstrated through the submission of the following:

(i) Technical Approach & Transition Plan

(ii) Experience and Expertise of Staff

(iii) Relevant Past Performance

(b) The Technical Capability Volume shall be a stand-alone document containing all information necessary for the Government to perform a complete technical evaluation. In evaluating the technical proposal, the Government will only consider information contained in the technical proposal volume. Technical information contained in any other part of the quotation or in other documents will not be considered.

2. VOLUME II - PRICE

(a) The Price Proposal must be a separate volume. Complete blocks 12, 17a, 17b, 30a, 30b, and 30c of the Request for Quotation (RFQ) SF 1449. In doing so, the offeror accedes to the contract terms and conditions as written in the RFQ.

(b) Insert the proposed unit and extended prices in the pricing schedule for each contract line item (CLIN) including all option periods based on 50 children being enrolled in the program.

(END OF ADDENDUM)

52.212-2 -- Evaluation -- Commercial Items.

Evaluation -- Commercial Items (Oct 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers:

(1) Technical Approach & Transition Plan

(2) Experience and Expertise of Staff

(3) Relevant Past Performance

(4) Price

The relative importance of all other evaluation factors:

Technical Approach & Transition Plan and Experience & Expertise of Staff are equally important to one another; and both are more important than Relevant Past Performance

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). The Government may require continued performance under FAR 52.217-8, Option to Extend Services. The Government will evaluate the basic and all option year prices on the basis that rates will not change if the Government opts to utilize its option under FAR 52.217-8 at the end of the basic or any option year during the performance of the contract. Evaluation of the option year pricing in this manner shall not obligate the Government to exercise the options.

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of Provision)

ADDENDUM TO FAR 52.212-2, BASIS FOR CONTRACT AWARD

A. General Information:

1. The basis of award for this solicitation is the Best Value. This means that award will be made to the Small Business that the Government determines represents the best value to meet the Government’s needs. Best Value is defined as, in accordance with Federal Acquisition Regulation (FAR) 2.1 – Definitions, as the expected outcome of an acquisition that, in the Government’s estimation, provides the greatest overall benefit in response to the requirement.

2. Quotes that are unrealistic in terms of technical or price may be rejected at any time during the evaluation process.

3. By submission of its offer, the offeror accedes to all solicitation requirements, including terms and conditions, and technical requirements. All such offers shall be treated equally except for their technical capability and price. Failure to meet a requirement may result in an offer being determined technically unacceptable. Offerors must clearly identify any exception to the solicitation terms and conditions and provide complete accompanying rationale.

4. The Government intends to make award without discussions, unless the contracting officer determines that discussions are necessary.

B. Non-Price Evaluation Factor: Initially offers shall be evaluated independently of the price quote evaluation to determine the offeror’s compliance with the technical requirements of the solicitation. The Government may make a final determination as to the rating of an offer based on the proposal as submitted without requesting any further information.

(a) Evaluations will be based on the offeror’s quote in response to the requirements of solicitation and offeror’s ability to meet the Government’s requirement. All information for this factor will be gathered only from the offeror’s proposal, Volume I – Technical Capacity which shall consist of:

(1) Cover Letter

A cover letter shall accompany the quotation to set forth any information that the offeror wishes to bring to the attention of the Government. The cover letter shall also stipulate that the offeror’s quotation is predicated upon all the terms and conditions of this solicitation and must be signed by an official with the authority to bind the company. In addition, it must contain a statement that the offeror’s quotation acceptance period is valid for 90 days from the quotation submittal date of August 12, 2016.

The Executive Summary shall provide an overview of the quotation and is to be used as an aid in understanding the organization, content, and interrelationship of the quotation material.

Information is to be presented at the summary level and should only include general information about the quotation and the offeror’s understanding of, and its capability to meet the requirements of the solicitation.

(2) Technical Approach & Transition Plan – (TAB A)

The offeror shall include in its quotation a discussion of the offeror's proposed technical approach to the requirements in the Summary of Requirements. Present clear and convincing evidence that you understand the scope of work as described in the Summary of Requirements, and that your technical approach to accomplishing this work is sound. Your technical approach shall include, but is not limited to the following:

A narrative describing your understanding of this requirement.

Describe your approach to meeting the requirements in the statement of objectives in sufficient detail to demonstrate your firm’s understanding of the requirements.

Describe your technical approach that includes a discussion of the typical deliverables for such an effort as described in the statement of objectives Develop a QASP to best meet the objectives defined in our PWS/SOO Provide a description of your approach to risk management for the activities described in the PWS/SOO. Explain how you will proactively identify any anticipated risks and develop mitigation strategies.

Describe any assumptions made in preparing this portion of your response. All assumptions will be evaluated for reasonableness.

a) You must provide a description of your project management approach and business management plan that demonstrate how you propose to plan, manage, control, staff and execute the support and services required in the statement of objectives. You must include:

Describe the proposed tasks/approach necessary to meet the Government’s objectives.

The project plan should highlight the sequence of events which you will use to complete the proposed deliverables and must be consistent with your pricing table.

Your methodology for managing anticipated and unanticipated workload variances.

Your detailed management approach to problem resolution.

Your approach to staff continuity, specifically, how you plan to keep morale up, train, and recruit staff to perform the tasks. In addition, you must provide an approach to us to assure a particular level of consistency and limited turnover of staff. We reserve the right to remove an employee from the contract for performance reasons.

A strategy for dealing with potential significant technical, administrative, or managerial problems that could arise.

Describe your strategy and approach to managing fluctuations in workloads.

Specifically, explain your strategy and approach to manage the workload. The description must specify what capacity management activities and services will be provided.

b) If the offeror is proposing subcontractors and/or teaming arrangements, the offeror must provide letters of commitment that shall include, at a minimum: (1) signatures of the principals and/or owners of the respective parties; and 2) statements on the division of tasks, relationship of the parties, and responsibilities of the parties. Offerors must submit a statement in this quotation section indicating an understanding that OPM will evaluate the data received from the team and if an award is made based upon this information, the offeror shall notify OPM of any post award substitutions/additions. The Contractor shall provide OPM with letters of commitment signed by the both parties within 15 days prior to the substitution/addition of the proposed change.

Subcontracting/Teaming is NOT required in order for an offeror to submit a quotation, and/or be awarded a contract. However, offerors may consider subcontracting as a means to more fully meet the array of requirements and resources potentially required by OPM.

Rules concerning the makeup of teams: The Government may consider the prime offeror and their other businesses (i.e. subcontractors) as a single entity. Therefore, the prime contractor must demonstrate the capability of performing the required services. Post-award changes may be made with the Contracting Officer’s consent as described in Section 6.2.

Rules concerning Joint Ventures: A Joint Venture is equivalent to a single entity and will be considered as one (1) company. Offerors proposing as a Joint Venture shall submit their agreements. Post-award changes may be made with the Contracting Officer’s consent as described in Section 6.2.

c) Your approach to planning for start-up and implantation of services required in this solicitation, including:

Your project management methodologies, any certifications your organization has and will apply to this work and any approaches you intend to utilize in your services implementation an integrated management with us across implementation during the transition and;

Your expectations regarding the general level of assistance we will provide in support of our implementation (e.g. hours per week from dedicated OPM subject matter experts or technicians), as distinct from specific tasks your implementation plan assigns to us and:

You must propose an exit strategy and transition plan. The strategy and plan must address multiple eventualities, including:

Transition to another provider at the end of the contract period, Transition to another provider in the event that the offeror elects to not exercise an option period or elects to terminate the contract for default or convenience, and

Other eventualities as foreseen by the offeror.

If the offeror is not proposing subcontractors, the response shall so indicate.

Note: In no event shall any proposed transition timeline include assumptions that the government will waive or defer any contract requirements. Additionally, in no event shall any proposed plan for transition training be dependent upon availability of Government personnel after normal business hours (e.g. overseeing training during evenings and weekends).

(3) Experience and Expertise of Staff – (TAB B)

(a) Offerors must provide complete resumes for key personnel. You must submit resumes for each of the key personnel identified for this RFQ. Additional key personnel may be named at your discretion. Key personnel at a minimum will include:

Program/ Project Manager(s)

(b) Individual resumes shall be no more than two pages in length. Resumes shall include the following:

Name of person;

Proposed position, function, or role;

Proposed labor category;

Education (including, in reverse chronological order, colleges and/or technical schools attended (with dates), degree(s)/certification(s) received, major field(s) of study, and approximate number of total class hours);

Experience (including, in reverse chronological order, area(s) of work in which a person is qualified, company and title of position, approximate starting and ending dates (month/year), concise descriptions of experience for each position held.

(c) Proposed key personnel’s resume must be identified as the POC and another as an alternate

POC. OPM will evaluate the individuals proposed as POC, alternate POC, or key personnel based on their relevant experience in comparison to the duties of their proposed positions In addition to the POC and alternate POC, resumes the key personnel should be addressed by the quotation. All proposed key staff member resumes must identify the organization with which they are affiliated (i.e., the offeror or a subcontractor).

(d) Letters of commitment are required of all key personnel. The letter of commitment must be directed to supporting this program including the length of an individual’s commitment and must be signed by the individual and a corporate authorized official. The signed letter of intent and the individual’s resume must be signed by the individual represented with a statement indicating that:

The resume is accurate; and

The individual(s) is or will be available to perform work within their proposed position.

(4) Relevant Past Performance – (TAB C)

The offeror shall demonstrate relevant past performance on contracts currently being performed or performed within the past three years from August 12, 2016, or affirmatively state that it possesses no relevant past performance. The Government will determine relevance by analyzing the “scope”, “magnitude” and “complexity” of the reference contracts and comparing them to the instant requirement. The Government reserves the right to evaluate submitted projects individually or in the aggregate in order to determine relevance and will do so consistently across all evaluated offers. The Government will also consider the quality of the Contractor’s relevant past performance.

Relevant Past Performance may be obtained from the Past Performance Information Retrieval System (PIPRS). If you are aware that no past performance information has been entered in Contractor Performance Assessment Reporting Systems (CPARS) and resides in PIPRS for your company please follow steps (c) through (h) below.

The offeror shall be responsible for ensuring that each of the past performance references (References) receives, completes and returns Attachment 4, Relevant Past Performance Questionnaire, to the Contracting Officer. The offeror shall complete Section A, Part I and Part II of the Past Performance Questionnaire only. The completed Past Performance Questionnaire shall not be submitted with the offeror’s quotation submission. The offeror’s References shall complete Section B of the Past Performance Questionnaire. Both Sections A and B shall be submitted directly via email from the offeror’s References to Terek.Ali@opm.gov to by the due date established for receipt of offers. The contractor is limited to three (3) completed questionnaires from references. If more than three are received, the government will only consider the first three (3). Failure to receive a Relevant Past Performance Questionnaire from a Reference will result in the non-consideration of the Reference unless the offeror demonstrates that an earnest attempt was made to collect the required information. If that occur the Government may at the Contracting Officer’s discretion, consider the Reference. The message shall originate from the Reference’s corporate or government email system and the “subject” line in the submission email shall clearly indicate:

(1) Relevant Past Performance Questionnaire Submission for Offeror [Name]; or

(2) Relevant Past Performance Questionnaire Submission for Prime Offeror [Name] - Subcontractor [Name]

The Government reserves the right to contact past performance references identified in the quotation and solicit further information about performance in regard to quality, timeliness, price, and business relationship. The accuracy of past performance data, including phone numbers of the points of contact are the full responsibility of the offeror and inaccuracy may result in non-consideration of the reference. Other related past performance information may be sought and used for evaluating completeness and accuracy of the contractor’s quotations.

Past performance information may be obtained from a variety of sources including other government agencies.

The offeror shall indicate in this Tab if it has no past performance. Offerors with no past performance will receive a neutral/unknown confidence rating.

The offeror shall indicate in this Tab, references’ contact information to allow OPM to contact references in receipt of the past performance questionnaire in the event of non-submittal of the questionnaire (Name, Organization, phone number and email address).

Past Performance references for a Joint Venture may be submitted from the entity or the individual companies that comprises it. Joint Ventures with no past performance (i.e., Joint Venture and individual team members) will receive a neutral/unknown confidence rating.

The past performance references should be knowledgeable about the services provided for the specific project(s). Additionally, the past performance references may not be other contractors who are submitting quotations against this RFQ.

The award decision will be based upon a best value determination, and offers will be evaluated primarily for technical approach and capability, and secondarily their total proposed price to perform the services specified and provides the required deliverables.

Technical approach and transition plan, experience and expertise of staff, and relevant past performance are more important than price.

C. Price Evaluation Factor: All information for the price factor will be gathered from the offeror’s price quote. Base year and option prices will be combined for evaluation. Offerors shall insert the proposed unit price in the Government provided pricing schedule for each contract line item (CLIN).

INSTRUCTIONS FOR PREPARING THE PRICING PORTION OF THE QUOTATION

– PRICING - VOLUME II

To be considered for award, and using the standard template provided on the SF-1449 (Schedule of Supplies/Services), offerors must quote a firm fixed price for the services identified in the attached Statements of Objectives (SOO).

Offerors must submit their price quote using the following format:

CLIN

Number

Description Base Year Amount

Option Year 1 Amount

Option Year 2 Amount

Option Year 3 Amount

Option Year 4 Amount

0001 Fixed price for one year

0002 Cost percentage

Work load data

Number of children estimated to be enrolled each year

30 - 50 30 - 50 30 - 50 30 – 50 30 - 50

**Contractor’s must provide pricing rate for 50 children in quote to ensure quote submissions are uniform

Tab A –Price Information

The business portion of the quotation must contain sufficient information to allow the Government to perform a basic analysis of the proposed price of the work. The contractor shall clarify for each line item if the unit price represents the contractor’s GSA scheduled prices, or lower.

Note: This RFQ shall result in a firm fixed priced contract.

Tab B – Reports

The offeror shall include the following reports in response to this solicitation:

VETS-4212 Report filed with the Department of Labor*

In accordance with FAR Clause 52.222-37- Employment Reports on Veterans, below, a VETS-4212 report is required to be filed with the Department of Labor by as follows:

(a) Definitions. As used in this clause, “active duty wartime or campaign badge veteran,” “Armed Forces service medal veteran,” “disabled veteran,” “protected veteran,” and “recently separated veteran,” have the meanings given in FAR 22.1301.

(b) Unless the Contractor is a State or local government agency, the Contractor shall report at least annually, as required by the Secretary of Labor, on—

(1) The total number of employees in the contractor’s workforce, by job category and hiring location, who are protected veterans (i.e., active duty wartime or campaign badge veterans, Armed Forces service medal veterans, disabled veterans, and recently separated veterans);

(2) The total number of new employees hired during the period covered by the report, and of the total, the number of protected veterans (i.e., active duty wartime or campaign badge veterans, Armed Forces service medal veterans, disabled veterans, and recently separated veterans); and

(3) The maximum number and minimum number of employees of the Contractor or subcontractor at each hiring location during the period covered by the report.

(c) The Contractor shall report the above items by filing the VETS-4212 “Federal Contractor Veterans’ Employment Report” (see “VETS-4212 Federal Contractor Reporting” and “Filing Your VETS-4212 Report” at http://www.dol.gov/vets/vets4212.htm).

(d) The Contractor shall submit VETS-4212 Reports no later than September 30 of each year.

(e) The employment activity report required by paragraphs (b)(2) and (b)(3) of this clause shall reflect total new hires, and maximum and minimum number of employees, during the most recent 12–month period preceding the ending date selected for the report. Contractors may select an ending date—

(1) As of the end of any pay period between July 1 and August 31 of the year the report is due; or

(2) As of December 31, if the Contractor has prior written approval from the Equal Employment Opportunity Commission to do so for purposes of submitting the Employer Information Report EEO-1 (Standard Form 100).

(f) The number of veterans reported must be based on data known to the contractor when completing the VETS-4212.The contractor’s knowledge of veterans status may be obtained in a variety of ways, including an invitation to applicants to self-identify (in accordance with 41 CFR 60-300.42), voluntary self-disclosure by employees, or actual knowledge of veteran status by the contractor. This paragraph does not relieve an employer of liability for discrimination under 38 U.S.C. 4212.

(g) The Contractor shall insert the terms of this clause in subcontracts of $150,000 or more unless exempted by rules, regulations, or orders of the Secretary of Labor.

If the offeror met the requirements to file a VETS-4212 report the offeror shall submit, in this Tab, a copy of its 2015 or 2016 VETS-4212 Report filed with the Department of Labor.

If you have filed the report but do not have a copy of it, please indicate the filing date and/or provide a copy of the filing confirmation email.

If an offeror did not meet these filing requirements, the offeror must provide, in this Tab, a brief explanation that stating why the VETS-4212 filing was not required.

For filing assistance, please visit: http://www.dol.gov/vets/vets4212.htm

(END OF ADDENDUM)

52.212-3 Offeror Representations and Certifications—Commercial Items (JULY 2016)

The offeror shall complete only paragraphs (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site accessed through http://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (r) of this provision.

(a) Definitions. As used in this provision--

“Economically disadvantaged women-owned small business (EDWOSB) concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

“Forced or indentured child labor” means all work or service—

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror.

Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation,” means a foreign incorporated entity that meets the…

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