Questions_and_Answers.pdf

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Attached to
URGENT: NASA based ITIL Training Federal contract opportunity
Solicitation number
NNX17623827Q
Issued by
National Aeronautics and Space Administration Shared Services Center

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Questions and Answers

• What version of ITIL are you in need of? Most recent (V3)

• What level of ITIL are you in need of (foundation, practitioner, intermediate, expert, master expert)? Foundation and Intermediate

• Do you need customization? Yes – based on specific NASA requirements (SOW)

• When will you want this to start? - see below schedule

• For how many people? See excel insert above

• How many days of training? Modules should be 3 days each

File details come from the government source that posted it. Updated .