NNSY License Key Crane VR Simulator SOW.pdf

LICENSE KEY FOR INDUSTRIAL TRAINING INTERNATIONAL (ITI) VIRTUAL REALITY

CRANE SIMULATOR SYSTEMS AT NORFOLK NAVAL SHIPYARD (NNSY),

PORTSMOUTH, VA 23709

1.0 SCOPE.

1.1 The Contractor shall provide a 1-year license key, software updates, hardware updates, and customer/technical support to keep the Industrial Training International (ITI) crane simulator in a functional state of operation for the period of 12 months.

2.0 SPECIFIC REQUIREMENTS

2.1 The contractor shall provide:

(1) 1-year license key to reactivate Industrial Training International (ITI) crane simulator software on

USB flash drive compatible with USB 2.0 and USB 3.0 computer ports shipped to the Government

Points of Contact through the United States Postal Service (USPS).

(2) The 1-year license key to reactivate ITI crane simulator software shall be provided prior to .

(3) Software updates on USB flash drive compatible with USB 2.0 and USB 3.0 computer ports throughout the duration of the 1-year license key for the Industrial Training International (ITI) crane simulator software including access to new features and crane types without additional charges mailed to the Government Points of Contact through the United States Postal Service (USPS).

(4) Industrial Training International (ITI) Crane simulator hardware updates throughout the duration of the 1-license key in the event in the hardware requires service and update for continued utilization.

This shall also include replacement of the computers that were provided from ITI with ITI crane simulator hardware. All ITI crane simulator hardware updates shall be shipped to the Government

Points of Contact through the United States Postal Service (USPS).

(5) A United States Postal Service (USPS) tracking number shall be provided and e-mailed to the

Government Points of Contact upon sending any software updates on a USB flash drive and hardware updates shipped through the United States Postal Service (USPS) throughout the duration 1-year license key.

(6) The shipping address for the 1-year license key, all USB flash drives, software updates, and hardware updates is:

(7) Written instructions and unlimited remote support to assist in software license key activation, software updates, software issues, hardware updates, and hardware issues for all ITI crane simulator software and hardware.

(8) A dedicated Customer Success Manager to assist with any support as well as proactive reach outs and necessary tools to the NNSY administrators of the ITI crane simulators to ensure simulator functionality.

(9) Support on developing custom training paths which will allow simulator operators to move through a set training path in the simulation.

3. PERIOD OF PERFORMANCE

3.1 The contract period of performance shall be one base year from date of award and two 12-month option years. The period of performance reads as follows:

3.1.1 Option year one

3.1.2 Option year two

3.2 Option years are exercised through contract modification by the Contracting Officer.

3.3 Notification will be given to Contractor prior to modification exercising an option.

4. NOTES.

4.1 The Government point of contact are:

David M. Lamb, David.M.Lamb@navy.mil, (757)802-5843

Robert D. Steiner, Robert.D.Steiner@navy.mil, (757)396-1316 mailto:David.M.Lamb@navy.mil mailto:Robert.D.Steiner@navy.mil