Combined_Synopsis_Solicitation_Amendment_1_FINAL.pdf

COMBINED SYNOPSIS/SOLICITATION FOR COMMERCIAL ITEMS

GENERAL INFORMATION

Document Type: Combined Synopsis/Solicitation Solicitation Number: NLRB09181001 Product or Service Code: 7030 Information Technology Software Set Aside: Small Business NAICS Code: 511210 Software Publishers Small Business Size Standard: $38,500,000.00

DESCRIPTION

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Items,” as supplemented with additional information included in this notice.

This announcement constitutes the only solicitation, quotes are being requested, and a written solicitation will not be issued.

This solicitation is a request for quotations (RFQ). This solicitation document incorporates clauses and provisions that are in effect through Federal Acquisition Circular 2005-100, August 22, 2018. This combined/synopsis solicitation is set aside for Small Business in accordance with FAR 19.5. The acquisition will be made pursuant to the authority in FAR Part 13 to use simplified procedures for commercial items.

Provisions and clauses incorporated by reference have the same force and effect as if they were given in full text. The full text of the FAR can be accessed on the Internet at http://www.acquisition.gov/far/.

Only authorized resellers and/or manufactures that are small businesses are eligible to submit an offer or receive an award from the NLRB. All proposed solutions shall be FedRAMP compliant. All non-conforming submissions shall be considered non-responsive and ineligible for award. All vendors shall be ready to do business with the Federal Government and shall be verified in the System for Award Management (sam.gov).

STATEMENT OF WORK (SOW)

I. Background:

The National Labor Relations Board (NLRB) is an independent Federal agency created in 1935 to enforce the National Labor Relations Act. The NLRB conducts secret-ballot elections to determine whether employees want union representation; as well as investigate and remedy unfair labor practices by employers and unions. The NLRB Facilities and Property Branch (FPB) operates out of the headquarters office in Washington, DC. FPB manages facility needs for the headquarters building along with approximately 40 field offices throughout the United States.

Services provided include real estate, space, and property management. FPB uses a host of different programs to manage and report on different services provided. This includes Autodesk (AutoCAD and Revit) for space management and the GSA’s e-RETA and Rent on the Web for real estate. Currently, FPB lacks a computer program to track government property provided to individuals (including capitalized assets and non-capitalized assets) that can provide accurate reporting for property management. The NLRB requires a data entry program that can tie in with existing programs used and provide accurate tracking and reporting for each service provided.

II. Scope of Work:

The vendor shall provide a systems solution that can be hosted on the agency network and used by multiple power users. The system shall be able to integrate with NLRB’s existing Autodesk software, AutoCAD and Revit so vendor must be an Autodesk partner. This software shall provide a facilities management solution that allows FPB to track and report information which includes space utilization, corrective and preventive maintenance, optimizing space densities, managing and classifying space data by type, use, and allocation. The program shall be able to provide accurate reporting in each of the preceding areas.

The vendor shall provide a program that can help track real property and report on existing occupancy/lease agreements throughout the NLRB portfolio. NLRB GSA’s systems e-RETA, e- OA, and Rent on the Web (ROW) to manage and keep track of all occupancy agreements (OA), rent charges and Reimbursable Work Authorizations (RWA) construction expenses. The program solution shall receive data and information from these programs to help track and report on existing OA’s, rent charges and RWA projects within our real property portfolio. The system shall centralize all real estate information by having all lease agreements, financial terms and lease transactions in one place, and reduce real estate costs by analyzing property financial data and monitoring portfolio performance against key performance indicators and industry benchmarks. The system shall notify the space management staff thru email notifications of expiring leases and provide this information in easily readable and printable reports.

In addition, the software program shall track and report on the procurement, issue, return, transfer and disposal of NLRB assets and property such as capitalized and non-capitalized assets at headquarters and throughout each field office in the United States. The system shall provide the capability for our property management staff to develop and print asset tags/barcodes; interface with the latest Hand Held Terminals and Barcode technology to conduct physical inventory of assets, develop and print Hand Receipts for customers, accurately account for property assigned to staff throughout the organization, and track asset cost, depreciation, warranty information, and service end dates.

The software shall also enable the staff to forecast and assist with scenario planning. FPB is consistently asked to provide what if scenarios to upper management for planning with regard to real estate and space management plans. The solution shall plan for and manage future facility needs with detailed cost analysis reporting for all scenarios, centralize our real estate portfolio by solving the problem of how to use real estate to house departments in the future, and allow us to pre-plan for drastic change brought on by unexpected events that can have an impact on our facilities.

The following technical requirements shall be required:

• The solution shall be able to be installed and configured in the Microsoft Azure cloud.

• Supports Microsoft IIS Version 10 or higher

• Supports Microsoft SQL Azure, SQL Server 2016 or later

• Supports Microsoft Windows Server 2016 or later

• Supports Active Directory Integration

• Supports Microsoft ADFS, LDAP or SAML Authentication

• Supports SMTP for notifications

• Software must be available on mobile devices

• Web-based software solution

• Test and Production licenses

III. Schedule:

Configuration, training, and implementation of the product shall be completed no later than January 31, 2019.

IV. Deliverables:

V. Place of Performance:

National Labor Relations Board – Headquarters 1015 Half Street, SE Washington, DC 20570

VI Period of Performance:

Configuration, Implementation, and Training Date of Award – January 31, 2019

Maintenance Year 1 February 1, 2019 – January 31, 2020

Maintenance Year 2 February 1, 2020 – January 31, 2021

Maintenance Year 3 February 1, 2021 – January 31, 2022

Maintenance Year 4 February 1, 2022 – January 31, 2023

Deliverable Title Delivery Time Frequency

Product Procured September 30, 2018 Once

Product Installation October 30, 2018 Once, updated as needed

Onsite Training Schedule November 1- December 1 Once

Program Implemented and Training Completed.

January 31, 2019 Once

Warranty and Service Agreement in effect

January 31,2019 –January 31, 2020 Updated yearly as needed

VII. Contractor Furnished Materials:

All labor, materials, etc. required to complete the work identified.

VIII. Government Furnished Materials and Services:

There are no Government services or materials provided for this requirement.

IX. Security and Information Technology Requirements:

Personnel Security Requirements / Contractor Identification The NLRB is required under the Homeland Security Presidential Directive (HSPD) 12 “Policy for a Common Identification Standard for Federal Employees and Contractors” to perform a National Agency Check with Inquiries (NACI) for contractors. The NACI is a brief form of background investigation that is conducted through the Office of Personnel Management. This investigation shall be conducted for contractor staff assigned to this contract. Contractor staff shall be required to provide two forms of acceptable identification, provide a current photograph, and be finger-printed. Successful clearance is required for an employee to commence and continue performance under this contract. The contractor shall ensure employees display a Government-provided photo ID badge while in federally owned or leased property. The contractor shall ensure the security of all NLRB property, building ID badges, key cards and standard keys issued to Contractor staff. For employees leaving the project permanently, or for an extended period of time, the contractor shall return all badges, property, key cards, parking placards, and keys the same day the employees leave the project.

Compliance with Information Technology Security Policies, Procedures, and Requirements Contractors are subject to all NLRB IT Security Policies, Guidance and Procedures and must conform to all Federal IT Security laws, directives, standards and guidance, including, but not limited to:

• Legislation:

o Federal Information Security Modernization Act of 2014, Public Law 113-283, o Title 44 United States Code Chapter 35, Subchapters II and III, December 2014 o Privacy Act of 1974, Public Law 93–579, Title 5 U.S.C. § 552a, December 1974

• Presidential Directives:

o Homeland Security Presidential Directive (HSPD)-12, Policy for a Common o Identification Standard for Federal Employees and Contractors, August 2004

• Office of Management and Budget (OMB) Circulars and Memoranda:

o A-130, Managing Information as a Strategic Resource, Appendices I and II, July 2016

• National Institute of Standards and Technology (NIST) Standards and Guidance:

o Federal Information Processing Standards (FIPS):

• FIPS 200, Minimum Security Requirements for Federal Information and Information Systems, March 2006

• Special Publications (SP):

o SP 800-53 Revision 4, Security and Privacy Controls for Federal Information Systems and Organizations, April 2013 o SP 800-64 Revision 2, Security Considerations in the System Development Life Cycle, October 2008 o SP 800-70 Revision 3, National Checklist Program for IT Products – Guidelines for Checklist Users and Developers, November 2015 o SP 800-144, Guidelines on Security and Privacy in Public Cloud Computing, December 2011 o SP 800-146, Cloud Computing Synopsis and Recommendations, May 2012 o SP 800-160, Systems Security Engineering: Considerations for a Multidisciplinary

Approach in the Engineering of Trustworthy Secure Systems, November 2016 o SP 800-171, Protecting Controlled Unclassified Information in Nonfederal Information

Systems and Organizations, June 2015

IT Security Training Contractor employees must receive and sign by acknowledging that they have received the computer security training prior to being given access to NLRB systems and periodically thereafter, as required by NLRB security policies.

Privacy Act Contractor personnel may have access to information subject to the Privacy Act in the performance of this contract. All assigned employees shall comply with all the requirements of the Privacy Act. The contractor is responsible for providing all its personnel working on this contract Privacy Act training. Certificates of training shall be sent to the Contracting Officer Representative (COR) upon completion of training.

Conduct of Contractor Employees The contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, and integrity and shall be responsible for taking such disciplinary action with respect to its employees as may be necessary to ensure satisfactory contract performance.

In the event the contractor fails to remove any employee from the contract whom the Contracting Officer or the Contracting Officer's designated representative deems incompetent, careless, insubordinate, unfit, objectionable or whose continued employment on the work is deemed by the Government to be detrimental to the Government's mission, the Contracting Officer or the Contracting Officer's designated representative may require, in writing, the contractor to remove the employee from work under this contract. The contractor must then remove the employee from the site and from all work under the contract. This provision applies to all subcontractors or vendors of any tier utilized by contractor to perform the work.

Confidentiality and Non-Disclosure of Information The Contractor shall not release, publish, or disclose sensitive information to unauthorized personnel, and shall protect such information in accordance with pertinent laws and regulations governing the confidentiality of sensitive information. To the extent required to carry out a program of inspection to safeguard against threats and hazards to the security, integrity, and confidentiality of any NLRB data collected and stored by the Contractor, the Contractor shall afford the government access to the Contractor's facilities, installations, technical capabilities, operations, documentation, records, and databases. If new or unanticipated threats or hazards are discovered by either the government or the Contractor, or if existing safeguards have ceased to function, the discoverer shall immediately bring the situation to the attention of the other party. Any NLRB Information made available to the contractor under this contract shall be used only for the purpose of this contract and shall not be divulged or made known in any manner to any persons except as may be necessary in the performance of this contract. In performance of this contract, Contractor assumes responsibility for protection of the confidentiality of any and all NLRB Information processed, stored or transmitted by the contractor.

Section 508 Compliance The contractor shall comply with Section 508 of the Rehabilitation Act of 1973 where and when applicable, or when it has otherwise been determined that Section 508 rules/guidance are applicable to individual Electronic and Information Technology (EIT) product or EIT service acquisitions made on behalf of NLRB under this contract. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when Federal agencies develop, procure, maintain, or use EIT, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency. Applicable standards are 1194.21-1194-26.

Preparing for and Responding to a Breach of Personally Identifiable Information (PII) In accordance with the Office of Management and Budget (OMB) memorandum M-17-12, dated January 3, 2017, federal agencies are responsible for setting forth policy to prepare for and respond to a breach of PII. During contract performance, the contractor will be required to:

• Cooperate with and exchange information with agency officials, as determined necessary by the agency, in order to effectively report and manage a suspected or confirmed breach.

• Ensure contractors and subcontractors (at any tier) properly encrypt PII in accordance with

OMB Circular A-130 and other applicable policies and to comply with any agency specific policies for protecting PII.

• Provide regular training for contractors and subcontractors (at any tier) on how to identify and report a breach.

• Ensure contractors and subcontractors (at any tier) report a suspected or confirmed breach in any medium or form, including paper, oral, and electronic, as soon as possible and without unreasonable delay, consistent with the agency's policy and US-CERT notification guidelines.

• Ensure contractors and subcontractors (at any tier) maintain capabilities to determine what Federal information was or could have been accessed and by whom, construct a timeline of user activity, determine methods and techniques used to access Federal information, and identify the initial attack vector.

• Allow for an inspection, investigation, forensic analysis, and any other action necessary to ensure compliance with OMB Memorandum M-17-12, the agency's breach response plan, and to assist with responding to a breach.

• Identify roles and responsibilities, in accordance the agency's breach response plan. The government understands that reporting a breach shall not, by itself, be interpreted as evidence that the contractor or its subcontractor (at any tier) failed to provide adequate safeguards for PII.

52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL ITEMS APPLIES TO THIS

SOLICITATION

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS

Acceptable offer submission is each CLIN listed separately with individual pricing on standard company quote form inclusive of shipping. Include all requisite supporting documentation identified in this solicitation with your offer.

The following provisions are incorporated into 52.212-1 as an addendum to this solicitation:

The offeror shall submit their quote on company letterhead. Offeror shall include unit price, total, unit quantity and item description, as quoted discounts, proposed schedule, name, address, and telephone number of the offeror, firm’s DUNS# in SAM at www.sam.gov, terms of any express warranty, unit price, and overall total price. Quote shall include four (4) option periods for annual maintenance. In addition, the quote shall include a separate narrative to specifically and clearly communicate:

1. The offerors technical ability to meet the requirements set forth herein not to exceed fifteen (15) pages and;

2. Proof of FedRAMP compliance not to exceed two (2) pages.

The offeror should provide past performance evidence. The past performance evaluation results are an assessment of the offeror’s probability of meeting the solicitation requirements. This assessment is based on the offeror’s record of relevant and recent past performance information that pertain to the products and/or services outlined in the solicitation requirements.

In the case of an offeror not having a record of relevant past performance or for whom information on past performance is not available or so sparse that no meaningful past performance rating can be reasonably assigned, the offeror may not be evaluated favorably or unfavorably on past. Therefore, the offeror shall be determined to have unknown past performance. In the context of acceptability/unacceptability “unknown” shall be considered “acceptable.”

The submission shall include three past performance refences of similar size, scope, and complexity from no longer than four years ago. References shall include point of contact name, phone number, email address, company/agency name, title, contract value, and period of performance.

This acquisition will utilize best value – trade-offs procedures. Comparative Evaluations will be conducted in accordance with FAR 13.106-2(b)(3). The Government will select the quote deemed the best value when compared to all other quotes. The Government will use the value indicators listed below in order of importance to determine the best value. Lowest price may or may not be deemed the best value.

- Technical Capabilities

- Past Performance

- Price

This RFQ is issued in accordance with FAR 12 in conjunction with Simplified Acquisition Procedures Far 13.5. A single award will be made to the quote that conforms to the solicitation and provides the best value to the Government.

(End of Provision)

52.212-2 EVALUATION—COMMERCIAL ITEMS. (OCT 2014)

(a) The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors listed in descending order of importance shall be used to evaluate offers:

Technical Capabilities Past Performance Price

Factor 1, Technical Capabilities is significantly more important than Factor 2, Past Performance, which is more important than Factor 3, Price. As quotes become more equal in non-price factors, price will become more important.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision)

52.212-3 OFFEROR REPRESENTATION AND CERTIFICATIONS – COMMERCIAL ITEMS

System for Award Management (SAM) located at www.sam.gov will be checked to verify ACTIVE registration status and self-certification for the required socio-economic category. FILL IN THIS

PROVISION AS REQUIRED.

52.212-4 CONTRACT TERMS AND CONDITIONS – COMMERCIAL ITEMS APPLY TO THIS

SOLICITATION

CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR

EXECUTIVE ORDERS – COMMERCIAL ITEMS

The following FAR clauses identified within paragraph b of FAR 52.212-5 are considered checked and are applicable to this acquisition: 52.203-13, 52.209-6, 52.219-6, 52.219-28, 52.222-3, 52.222-19, 52.222.21, 52.222-26, 52.222-36, 52.222-40, 52.222-41, 52.222-50, 52.223-18, 52.225-1, and 52.232-33.

THE FOLLOWING FAR CLAUSES AND/OR PROVISIONS ARE APPLICABLE TO THIS

ACQUISITION

52.217-5, 52.252-2, 52.217-9

QUOTES/OFFERS

All quotes/offers will be submitted via email to the Director of Acquisitions, Tashiana Carter, at tashiana.carter@nlrb.gov no later than 7:00PM EST on September 18, 2018. All quotes/offers submitted mailto:tashiana.carter@nlrb.gov must include the Solicitation Number NLRB09180001 and Title in the subject line of the email. Quotes received after this date and time will be not be considered for award. Quotes shall include four (4) option years of pricing for maintenance. Optional CLIN pricing for training, consulting, and helpdesk shall be included within the price quote.

QUESTIONS

To obtain clarifications and/or additional information concerning the contract requirements and/or specifications, submit via email to the Director of Acquisitions, Tashiana Carter, at tashiana.carter@nlrb.gov. All questions submitted shall include the Solicitation Number and Title, Contractor Name, City, State, Telephone, Email Address and question(s). Questions received after 12:00PM EST on September 11, 2018 will not be answered unless the Director of Acquisitions determines it to be in the best interest of the government to do so. Verbal questions will not be accepted.

The Government will not provide paper copies of the solicitation. Telephone, written, or facsimile requests, for the solicitation package will not be honored. All interested parties MUST be registered in the System for Award Management (SAM) Database in order to receive a contract award. If you are not registered with SAM, you may request an application via phone at 866-606-8220 or register on-line at https://www.sam.gov. To keep informed of changes: Check www.fbo.gov frequently.

ATTACHMENTS

Questions and Answers

CONTACT INFORMATION

Tashiana Carter Director of Acquisitions National Labor Relations Board 1015 Half Street, SE Washington, DC 20570 Tashiana.Carter@nlrb.gov mailto:tashiana.carter@nlrb.gov mailto:Tashiana.Carter@nlrb.gov

52.212-2 EVALUATION—COMMERCIAL ITEMS. (OCT 2014)