Commercial_MHE_Repair_Service_SOW.docx

DIVISION OF LOGISTICS SERVICES

POWER INDUSTRIALTRUCK SERVICE SUPPORT

1. Background:

The National Institutes of Health (NIH) Property Management Branch (PMB) and the NIH Supply Center (NIHSC) serves as a staging area for the storage, distribution, and reverse logistics of consumable, and durable products used in promoting the mission of the NIH.

2. Objectives:

The Division of Logistic Services (DLS) is pursuing the acquisition of services to provide Powered Industrial Truck (PIT)/Material Handling Equipment (MHE) preventative maintenance (PM), and battery watering based on industry standard for makes and models listed in appendixes based on industry standard, and 48 hour response time to equipment repair calls.

3. Scope:

The contractor is required to support DLS with American National Standards Institute (ANSI) standards for PIT preventative maintenance checks, and monthly battery watering service. The contractor shall provide a quote for repair of any maintenance faults found during either service, as well as documentation of what services were completed for each piece of equipment. The contractor will provide all expendable material necessary to provide the service such as towels, or absorbent material to contain minor spills that may occur during service.

4. Requirements

4.1 Monthly Battery Watering.

The contractor shall travel to 16050 Industrial Drive, Suite 300, (Dock 5, and Dock 12) in Gaithersburg, Maryland 20877 as well as 9000 Rockville Pike, Building 25/14A in Bethesda Maryland, 20892 and service the batteries on equipment listed in appendix A to include watering using the latest ANSI standards for battery maintenance. The contractor shall provide a detail legible document with maintenance faults listed within one business day after service completion. The faults must be segregated into one of the two categories “Immediately Required Repairs” and “Non-Safety/Non-Required” with price quote for each item listed.

4.2 Preventative Maintenance Check and Service

The contractor shall travel to 16050 Industrial Drive, Suite 300, (Dock 5, and Dock 12) in Gaithersburg, Maryland 20877 as well as 9000 Rockville Pike, Building 25/14A in Bethesda Maryland, 20892 and perform preventative maintenance to the standard prescribe by ANSI of all equipment listed in appendix A. The contractor shall provide a detail legible document with maintenance faults listed within one business day after service completion. The faults must be segregated into one of the two categories of “Immediately Required Repairs” and “Non-Safety/Non-Required” with price quote for each item listed.

4.3 Equipment Repair

The contractor shall provide repair service on all equipment listed in appendix A on a Time and Material basis. The contractor shall provide a service representative within two working days of notification of required repair service. The contractor shall provide a detail legible document with maintenance faults listed within two working days after service completion. The faults must be segregated into one of the two categories of “Immediately Required Repairs” and “Non-Safety/Non-Required” with price quote for each item listed.

APPENDIX A.

Electric /Battery Operated Equipment

Gas Operated Equipment

Manual Operated Equipment