Q&A.pdf

# Question Answer

Generally, what types of 'users' comprise the '500 concurrent users and for 600 named users' as mentioned in the SOW. Are they mostly attorneys? Scientists? Administrative Personnel?

License and Patent Managers, Program Specialists, Royalities

Administrators, Monitoring & Enforcement Specialists, and

Docketing Specialists.

The SOW mentions 'as many as 20 users roles' could you give us a sample of the roles and permission / features desired?

License and Patent Managers, Program Specialists, Royalities

Administrators, Monitoring & Enforcement Specialists, and

Docketing Specialists.

Does NIH have a Document Management System? If so what is it?

NIH has multiple document management systems.

Roughly how many physical locations will this application be accessed from?

At least 30 locations on or near the NIH campus, and remotely throughout the country.

Will inactive cases / records / licenses / agreements be imported and if so how many?

Yes, data migrations will include inactive data.

Of the 10 legacy systems imported, will data be exported in a standard format such as CSV, XML etc...

NIH expects the vendor to provide a target format for legacy data.

Legacy system owners will be responsible for delivering their legacy data in the desired format. NIH expects the selected vendor to perform the import of legacy data once it has been delivered in the specified format. Vendors should propose plans for accomodating de‐duplication and cleanup of data as part of their data import activities.

Of the 10 legacy systems, will NIH provide a single import file or will the contractor be responsible for the data import directly from the legacy systems. If so what is the back end of the legacy systems?

See above

What is the remote access solution provided (general answer ok vpn, citrixesque, whitelist direct connect etc.. )

VPN.

How long does remote access typically take to be setup by NIH? 3‐5 days.

10 How long do servers typically take to be setup by NIH? 3‐4 Weeks.

How familiar is NIH with it's own data? Are there gaps in data quality? How is this dealt with currently?

Very familiar. Data quality is being addressed within the data migration plans.

When was the current system(s) implemented? NIH does not currently have a system that encompasess the entire

NIH and covers all aspects of Technology Transfer.

Who implemented the current system(s)? NIH does not currently have a system that encompasess the entire

NIH and covers all aspects of Technology Transfer.

Who is/are the current service provider(s)? NIH does not currently have a system that encompasess the entire

NIH and covers all aspects of Technology Transfer.

What was the budget for the initial implementation of the current system(s)?

Data is not releasable

What is the 1 year maintenance budget for the current system(s)?

NIH does not currently have a system that encompasess the entire

NIH and covers all aspects of Technology Transfer.

17 Can you clarify the page limit on responses please? Technical proposal page limit is "15 Pages."

What contract vehicle would be utilized for the award and how will it be awarded?

Firm Fixed Price.

Will a mixed mode contract of fixed fee for a software and maintenance component and a t&m contract for services be acceptable?

Firm Fixed Price.

20 How are change requests typically handled? This should be addressed by the vendor.

The SOW states NIH requires a FedRAMP‐approved cloud solution, but then in the Q&A ETT.pdf dated July 12 the question of whether any certifications are required was answered “No”.

Can you please clarify?

NIH does not require a FedRAMP‐approved cloud solution. The requirement is for the system to be hosted either on‐premises at

NIH or in the cloud. If the vendor proposes a cloud‐based solution, then the proposed solution must be FedRAMP Authorized.

NIAID‐RFQ18‐20180622 ‐ Question and Answer 2

Page 2 SOW: Provide a mechanism to search archived files in designated locations on the NIH network and/or local computer.

Does NIH have an archiving protocol? If the COTS has it’s own archiving feature, would this suffice?

The files being referenced would not be contained in a formal records archive. They would be files that users have saved on the network and/or local machine at some time in the past. Essentially, this requirement is for the system to perform a search of all files in a location selected by the user so that users do not have to exit the system to locate files that they wish to attach to system records.

Is NIAID is the sole reviewer for this RFP representing the entire

NIH?

No, NIH.