N6809321Q0029.docx
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- Service and Preventative Maintenance on Sakura Tissue-Tek Federal contract opportunity
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- N6809321Q0029
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N6809321Q0029
Section SF 1449 - CONTINUATION SHEET
SOLICITATION INFORMATION
CAGE: _____________________
DUNS: _____________________
Vendor POC: _____________________
Vendor Phone: ____________________
Vendor Fax: ______________________
Vendor E-mail: ____________________
Note to Vendor:
-At a minimum, the SF1449 must be completed to be considered for this opportunity. Please respond to blocks 17a and 30a-c on page 1 and the vendor information on page 3, as well as provide your price(s) on the Contract Line Item Number(s) (CLINs). Cursive font signatures will not be accepted.
-No other Terms and Conditions will be accepted. Offers that contain additional terms and conditions will not be considered.
-Vendor to reference request for quotes number (RFQ#) N6809321Q0029 on all inquiries.
-All proposals should be inclusive of all costs (e.g. Shipping and Handling). Shipping should be included in the quote total, but NOT separately priced; shipping costs are always considered in the evaluation process. Only NEW product offers will be accepted.
-Award will be made on the basis of the lowest evaluated price and the capability to meet the requirement detailed in the Performance Work Statement.
PROMPT PAYMENT
For Prompt Payment Act purposes, this contract is subject to the 7 calendar day constructive acceptance period.
Billing / Payment in arrears
For all questions, POC:
Lisa C. Wilk Contract Specialist Materiel Management Department Naval Medical Center Camp Lejeune Phone: (910)450-4226 Fax: (910)450-4922 Email: lisa.c.wilk.civ@mail.mil
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 4 |
| Quarter |
Service and Preventative Maintenance
FFP
Full Service Contract including unlimited emergency visits and one Preventative Maintenance (PM) visit per year on each of the following:
- Sakura Tissue-Tek VIP5, Floor Tissue Processor, SN 52150431
- Sakura Tissue-Tek Prisma, Automated Stainer with Special Stain, SN 61310106-0605
- Sakura Tissue-Tek Film, Coverslipper, SN 47400071
- Sakura Tissue-Tek VIP6, Floor Tissue Processor, SN 60300401 See PWS for more detailed information.
FOB: Destination
PSC CD: J065
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 4 |
| Quarter |
| OPTION |
| Service and Preventative Maintenance |
FFP
Full Service Contract including unlimited emergency visits and one Preventative Maintenance (PM) visit per year on each of the following:
- Sakura Tissue-Tek VIP5, Floor Tissue Processor, SN 52150431
- Sakura Tissue-Tek Prisma, Automated Stainer with Special Stain, SN 61310106-0605
- Sakura Tissue-Tek Film, Coverslipper, SN 47400071
- Sakura Tissue-Tek VIP6, Floor Tissue Processor, SN 60300401 See PWS for more detailed information.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 4 |
| Quarter |
| OPTION |
| Service and Preventative Maintenance |
FFP
Full Service Contract including unlimited emergency visits and one Preventative Maintenance (PM) visit per year on each of the following:
- Sakura Tissue-Tek VIP5, Floor Tissue Processor, SN 52150431
- Sakura Tissue-Tek Prisma, Automated Stainer with Special Stain, SN 61310106-0605
- Sakura Tissue-Tek Film, Coverslipper, SN 47400071
- Sakura Tissue-Tek VIP6, Floor Tissue Processor, SN 60300401 See PWS for more detailed information.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 4 |
| Quarter |
| OPTION |
| Service and Preventative Maintenance |
FFP
Full Service Contract including unlimited emergency visits and one Preventative Maintenance (PM) visit per year on each of the following:
- Sakura Tissue-Tek VIP5, Floor Tissue Processor, SN 52150431
- Sakura Tissue-Tek Prisma, Automated Stainer with Special Stain, SN 61310106-0605
- Sakura Tissue-Tek Film, Coverslipper, SN 47400071
- Sakura Tissue-Tek VIP6, Floor Tissue Processor, SN 60300401 See PWS for more detailed information.
NET AMT
| ITEM NO |
| SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
| 4 |
| Quarter |
| OPTION |
| Service and Preventative Maintenance |
FFP
Full Service Contract including unlimited emergency visits and one Preventative Maintenance (PM) visit per year on each of the following:
- Sakura Tissue-Tek VIP5, Floor Tissue Processor, SN 52150431
- Sakura Tissue-Tek Prisma, Automated Stainer with Special Stain, SN 61310106-0605
- Sakura Tissue-Tek Film, Coverslipper, SN 47400071
- Sakura Tissue-Tek VIP6, Floor Tissue Processor, SN 60300401 See PWS for more detailed information.
NET AMT
INSPECTION AND ACCEPTANCE TERMS
Supplies/services will be inspected/accepted at:
| CLIN |
| INSPECT AT |
| INSPECT BY |
| ACCEPT AT |
| ACCEPT BY |
| 0001 |
| Destination |
| Government |
| Destination |
| Government |
| 1001 |
| Destination |
| Government |
| Destination |
| Government |
| 2001 |
| Destination |
| Government |
| Destination |
| Government |
| 3001 |
| Destination |
| Government |
| Destination |
| Government |
| 4001 |
| Destination |
| Government |
| Destination |
| Government |
DELIVERY INFORMATION
| CLIN |
| DELIVERY DATE |
| QUANTITY |
| SHIP TO ADDRESS |
| DODAAC / CAGE |
| 0001 |
| POP 01-OCT-2021 TO |
30-SEP-2022
| N/A |
| NAVAL MEDICAL CENTER CAMP LEJEUNE |
SUPPLY OFFICER
100 BREWSTER BOULEVARD
CAMP LEJEUNE NC 28547-2538
910-450-4836
N68093
| 1001 |
| POP 01-OCT-2022 TO |
30-SEP-2023
| N/A |
| (SAME AS PREVIOUS LOCATION) |
N68093
| 2001 |
| POP 01-OCT-2023 TO |
30-SEP-2024
| N/A |
| (SAME AS PREVIOUS LOCATION) |
N68093
| 3001 |
| POP 01-OCT-2024 TO |
30-SEP-2025
| N/A |
| (SAME AS PREVIOUS LOCATION) |
N68093
| 4001 |
| POP 01-OCT-2025 TO |
30-SEP-2026
| N/A |
| (SAME AS PREVIOUS LOCATION) |
N68093
CLAUSES INCORPORATED BY REFERENCE
| 52.203-3 |
| Gratuities |
| APR 1984 |
| 52.203-18 |
| Prohibition on Contracting With Entities That Require Certain Internal Confidentiality Agreements or Statements--Representation |
| JAN 2017 |
| 52.203-19 |
| Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements |
| JAN 2017 |
| 52.204-3 |
| Taxpayer Identification |
| OCT 1998 |
| 52.204-7 |
| System for Award Management |
| OCT 2018 |
| 52.204-8 |
| Annual Representations and Certifications |
| MAR 2020 |
| 52.204-8 Alt I |
| Annual Representations and Certifications (MAR 2020) Alternate I |
| MAR 2020 |
| 52.204-10 |
| Reporting Executive Compensation and First-Tier Subcontract Awards |
| JUN 2020 |
| 52.204-13 |
| System for Award Management Maintenance |
| OCT 2018 |
| 52.204-16 |
| Commercial and Government Entity Code Reporting |
| AUG 2020 |
| 52.204-17 |
| Ownership or Control of Offeror |
| AUG 2020 |
| 52.204-18 |
| Commercial and Government Entity Code Maintenance |
| AUG 2020 |
| 52.204-19 |
| Incorporation by Reference of Representations and Certifications. |
| DEC 2014 |
| 52.204-20 |
| Predecessor of Offeror |
| AUG 2020 |
| 52.204-22 |
| Alternative Line Item Proposal |
| JAN 2017 |
| 52.204-23 |
| Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities. |
| JUL 2018 |
| 52.204-24 |
| Representation Regarding Certain Telecommunications and Video Surveillance Services or Equipment. |
| OCT 2020 |
| 52.204-25 |
| Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. |
| AUG 2020 |
| 52.204-26 |
| Covered Telecommunications Equipment or Services--Representation. |
| OCT 2020 |
| 52.209-2 |
| Prohibition on Contracting with Inverted Domestic Corporations--Representation |
| NOV 2015 |
| 52.209-6 |
| Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, or Proposed for Debarment |
| JUN 2020 |
| 52.209-10 |
| Prohibition on Contracting With Inverted Domestic Corporations |
| NOV 2015 |
| 52.209-11 |
| Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law |
| FEB 2016 |
| 52.212-4 |
| Contract Terms and Conditions--Commercial Items |
| OCT 2018 |
| 52.212-5 |
| Contract Terms and Conditions Required to Implement Statutes or Executive Orders--Commercial Items |
| JAN 2021 |
| 52.213-3 |
| Notice to Suppliers |
| APR 1984 |
| 52.214-34 |
| Submission Of Offers In The English Language |
| APR 1991 |
| 52.214-35 |
| Submission Of Offers In U.S. Currency |
| APR 1991 |
| 52.217-5 |
| Evaluation Of Options |
| JUL 1990 |
| 52.219-1 Alt I |
| Small Business Program Representations (NOV 2020) Alternate I |
| SEP 2015 |
| 52.219-4 (Dev) |
| Notice of Price Evaluation Preference for HUBZone Small Business Concerns (DEVIATION 2020-O0008) |
| MAR 2020 |
| 52.219-6 (Dev) |
| Notice of Total Small Business Set-Aside (DEVIATION 2020-O0008). |
| NOV 2020 |
| 52.219-28 |
| Post-Award Small Business Program Rerepresentation |
| NOV 2020 |
| 52.219-31 |
| Notice of Small Business Reserve |
| MAR 2020 |
| 52.219-32 |
| Orders Issued Directly Under Small Business Reserves |
| MAR 2020 |
| 52.219-33 (Dev) |
| Nonmanufacturer Rule (DEVIATION 2020-O0008) |
| MAR 2020 |
| 52.222-3 |
| Convict Labor |
| JUN 2003 |
| 52.222-21 |
| Prohibition Of Segregated Facilities |
| APR 2015 |
| 52.222-22 |
| Previous Contracts And Compliance Reports |
| FEB 1999 |
| 52.222-25 |
| Affirmative Action Compliance |
| APR 1984 |
| 52.222-26 |
| Equal Opportunity |
| SEP 2016 |
| 52.222-50 |
| Combating Trafficking in Persons |
| OCT 2020 |
| 52.223-18 |
| Encouraging Contractor Policies To Ban Text Messaging While Driving |
| JUN 2020 |
| 52.223-20 |
| Aerosols |
| JUN 2016 |
| 52.223-22 |
| Public Disclosure of Greenhouse Gas Emissions and Reduction Goals -- Representation. |
| DEC 2016 |
| 52.225-18 |
| Place of Manufacture |
| AUG 2018 |
| 52.225-20 |
| Prohibition on Conducting Restricted Business Operations in Sudan--Certification |
| AUG 2009 |
| 52.225-25 |
| Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran-- Representation and Certifications. |
| JUN 2020 |
| 52.229-12 |
| Tax on Certain Foreign Procurements |
| FEB 2021 |
| 52.232-1 |
| Payments |
| APR 1984 |
| 52.232-8 |
| Discounts For Prompt Payment |
| FEB 2002 |
| 52.232-18 |
| Availability Of Funds |
| APR 1984 |
| 52.232-28 |
| Invitation to Propose Performance-Based Payments |
| MAR 2000 |
| 52.232-33 |
| Payment by Electronic Funds Transfer--System for Award Management |
| OCT 2018 |
| 52.232-39 |
| Unenforceability of Unauthorized Obligations |
| JUN 2013 |
| 52.232-40 |
| Providing Accelerated Payments to Small Business Subcontractors |
| DEC 2013 |
| 52.233-3 |
| Protest After Award |
| AUG 1996 |
| 52.233-4 |
| Applicable Law for Breach of Contract Claim |
| OCT 2004 |
| 52.237-2 |
| Protection Of Government Buildings, Equipment, And Vegetation |
| APR 1984 |
| 52.237-3 |
| Continuity Of Services |
| JAN 1991 |
| 52.242-15 |
| Stop-Work Order |
| AUG 1989 |
| 52.244-6 |
| Subcontracts for Commercial Items |
| NOV 2020 |
| 52.247-34 |
| F.O.B. Destination |
| NOV 1991 |
| 52.249-4 |
| Termination For Convenience Of The Government (Services) (Short Form) |
| APR 1984 |
| 52.252-1 |
| Solicitation Provisions Incorporated By Reference |
| FEB 1998 |
| 52.252-5 |
| Authorized Deviations In Provisions |
| NOV 2020 |
| 52.252-6 |
| Authorized Deviations In Clauses |
| NOV 2020 |
| 252.203-7000 |
| Requirements Relating to Compensation of Former DoD Officials |
| SEP 2011 |
| 252.203-7002 |
| Requirement to Inform Employees of Whistleblower Rights |
| SEP 2013 |
| 252.204-7003 |
| Control Of Government Personnel Work Product |
| APR 1992 |
| 252.204-7006 |
| Billing Instructions |
| OCT 2005 |
| 252.204-7007 |
| Alternate A, Annual Representations and Certifications |
| NOV 2020 |
| 252.204-7012 |
| Safeguarding Covered Defense Information and Cyber Incident Reporting |
| DEC 2019 |
| 252.204-7015 |
| Notice of Authorized Disclosure of Information for Litigation Support |
| MAY 2016 |
| 252.204-7016 |
| Covered Defense Telecommunications Equipment or Services -- Representation |
| DEC 2019 |
| 252.204-7017 |
| Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services -- Representation |
| DEC 2019 |
| 252.204-7018 |
| Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services |
| JAN 2021 |
| 252.204-7019 |
| Notice of NIST SP 800-171 DoD Assessment Requirements |
| NOV 2020 |
| 252.204-7020 |
| NIST SP 800-171 DoD Assessment Requirements |
| NOV 2020 |
| 252.204-7021 |
| Contractor Compliance with the Cybersecurity Maturity Model Certification Level Requirement |
| NOV 2020 |
| 252.209-7993 (Dev) |
| Representation by Corporations Regarding an Unpaid Delinquent Tax Liability or a Felony Conviction under any Federal Law -- Fiscal Year 2014 Appropriations (Deviation) |
| FEB 2014 |
| 252.213-7000 |
| Notice to Prospective Suppliers on Use of Supplier Performance Risk System in Past Performance Evaluations |
| SEP 2019 |
| 252.215-7014 |
| Exception from Certified Cost or Pricing Data Requirements for Foreign Military Sales Indirect Offsets. |
| JUN 2018 |
| 252.215-7015 |
| Program Should-Cost Review |
| NOV 2019 |
| 252.215-7998 (Dev) |
| Pilot Program to Accelerate Contracting and Pricing Processes (DEVIATION 2020-O0020) |
| AUG 2020 |
| 252.225-7001 |
| Buy American And Balance Of Payments Program-- Basic |
| DEC 2017 |
| 252.225-7002 |
| Qualifying Country Sources As Subcontractors |
| DEC 2017 |
| 252.225-7048 |
| Export-Controlled Items |
| JUN 2013 |
| 252.225-7970 (Dev) |
| Prohibition on Use of Certain Energy Sourced from Inside the Russian Federation. (DEVIATION 2020-O0018) |
| MAY 2020 |
| 252.225-7971 (Dev) |
| Prohibition on Use of Certain Energy Sourced from Inside the Russian Federation - Representation. (DEVIATION 2020-O0018) |
| MAY 2020 |
| 252.225-7972 (Dev) |
| Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems (DEVIATION 2020-O0015) |
| MAY 2020 |
| 252.225-7973 (Dev) |
| Prohibition on the Procurement of Foreign-Made Unmanned Aircraft Systems - Representation (DEVIATION 2020-O0015) |
| MAY 2020 |
| 252.225-7974 (Dev) |
| Representation Regarding Business Operations with the Maduro Regime (DEVIATION 2020-O0005) |
| FEB 2020 |
| 252.229-7999 (Dev) |
| Foreign Contracts in Afghanistan (Deviation) |
| JUL 2013 |
| 252.232-7003 |
| Electronic Submission of Payment Requests and Receiving Reports |
| DEC 2018 |
| 252.232-7010 |
| Levies on Contract Payments |
| DEC 2006 |
| 252.232-7015 |
| Performance-Based Payments--Representation |
| APR 2020 |
| 252.232-7016 |
| Notice of Progress Payments or Performance-Based Payments |
| APR 2020 |
| 252.232-7017 |
| Accelerating Payments to Small Business Subcontractors--Prohibition on Fees and Consideration |
| APR 2020 |
| 252.233-7001 |
| Choice of Law (Overseas) |
| JUN 1997 |
| 252.237-7010 |
| Prohibition on Interrogation of Detainees by Contractor Personnel |
| JUN 2013 |
| 252.239-7001 |
| Information Assurance Contractor Training and Certification |
| JAN 2008 |
| 252.243-7001 |
| Pricing Of Contract Modifications |
| DEC 1991 |
| 252.244-7000 |
| Subcontracts for Commercial Items |
| JAN 2021 |
| 252.246-7008 |
| Sources of Electronic Parts |
| MAY 2018 |
| 252.247-7023 |
| Transportation of Supplies by Sea |
| FEB 2019 |
CLAUSES INCORPORATED BY FULL TEXT
52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)
The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 6 months.
(End of clause)
52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)
(a) The Government may extend the term of this contract by written notice to the Contractor within 6 months provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.
(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.
(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 60 months.
52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):
FAR Clauses http://acquisition.gov/far DFAR Clauses http://www.acq.osd.mil/dpap/dars/dfars/index.htm
252.232-7006 WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (DEC 2018)
(a) Definitions. As used in this clause--
“Department of Defense Activity Address Code (DoDAAC)” is a six position code that uniquely identifies a unit, activity, or organization.
“Document type” means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).
“Local processing office (LPO)” is the office responsible for payment certification when payment certification is done external to the entitlement system.
“Payment request” and “receiving report” are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.
(b) Electronic invoicing. The WAWF system is the method to electronically process vendor payment requests and receiving reports, as authorized by DFARS 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.
(b) Electronic invoicing. The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.
(c) WAWF access. To access WAWF, the Contractor shall—
(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and
(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.
(d) WAWF training. The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the “Web Based Training” link on the WAWF home page at https://wawf.eb.mil/.
(e) WAWF methods of document submission. Document submissions may be via web entry, Electronic Data Interchange, or File Transfer Protocol.
(f) WAWF payment instructions. The Contractor shall use the following information when submitting payment requests and receiving reports in WAWF for this contract or task or delivery order:
(1) Document type. The Contractor shall submit payment requests using the following document type(s):
For fixed price line items—
(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.
INVOICE TYPE: Receiving Report (Combo)
(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.
INVOICE TYPE: 2-in-1
(2) Document routing. The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in WAWF when creating payment requests and receiving reports in the system.
Routing Data Table*
| Field Name in WAWF |
| Data to be entered in WAWF |
| Pay Official DoDAAC |
| HQ0490 |
| Issue By DoDAAC |
| N68093 |
| Admin DoDAAC |
| N68093 |
| Inspect By DoDAAC |
| N/A |
| Ship To Code |
| HT0460 |
| Ship From Code |
| N/A |
| Mark For Code |
| N/A |
| Service Approver (DoDAAC) |
| HT0460 |
| Service Acceptor (DoDAAC) |
| HT0460 |
| Accept at Other DoDAAC |
| N/A |
| LPO DoDAAC |
| N/A |
| DCAA Auditor DoDAAC |
| N/A |
| Other DoDAAC(s) |
| N/A |
(3) Payment request. The Contractor shall ensure a payment request includes documentation appropriate to the type of payment request in accordance with the payment clause, contract financing clause, or Federal Acquisition Regulation 52.216-7, Allowable Cost and Payment, as applicable.
(4) Receiving report. The Contractor shall ensure a receiving report meets the requirements of DFARS Appendix F.
(5) WAWF email notifications. The Contractor shall enter the email address identified below in the “Send Additional Email Notifications” field of WAWF once a document is submitted in the system.
WAWF Acceptor/COR Email Address: jeffrey.a.conaway.civ@mail.mil
(g) WAWF point of contact.
(1) The Contractor may obtain clarification regarding invoicing in WAWF from the following contracting activity’s WAWF point of contact.
| Usn.detrick.navmedlogcomftdmd.list.nmlc-wawf@mail.mil |
| (2) Contact the WAWF helpdesk at 866-618-5988, if assistance is needed. |
PERFORMANCE WORK STATEMENT
Performance Work Statement
1 Scope.
Provide appropriate preventive maintenance and emergency maintenance on the Sakura instrumentation listed below:
a. Sakura Tissue-Tek VIP5 Floor Tissue Processor, SN: 52150431
b. Sakura Tissue-Tek Prisma, Automated Stainer w/special stain, SN: 61310106-0605
c. Sakura Tissue-Tek Film, Coverslipper, SN: 47400071
d. Sakura Tissue-Tek VIP6, Floor Tissue Processor, SN: 60300401
2 Background.
Current service contract expires 30 SEPTEMBER 2021. Unlimited emergency service contracts are necessary to ensure minimal to no disruption in patient testing.
3 Requirements.
Services shall include on-site corrective repairs during normal working hour coverage from (8:30 A.M. to 4:30 P.M. Monday through Friday excluding holidays), installation of engineering updates and preventive maintenance services as recommended by the ORIGINAL EQUIPMENT MANUFACTURER (OEM), Sakura Finitek U.S.A Inc., to clean, test and maintain Department of Defense owned equipment and/or system per OEM operating standards. Includes labor, travel and other expenses.
· Emergency Service
a. Telephone service for troubleshooting effort.
b. Service must be performed by authorized service engineer from the OEM.
c. Response time: Company will respond to customers need for service within 1 business day.
d. Repair services shall include all systems, subsystem components, and assemblies.
e. Priority scheduling of service requests.
· Preventive Maintenance (PM)
a. One scheduled preventive maintenances performed per year on each listed instrument.
b. Service must be performed by authorized service engineer from the OEM.
c. Maintenance services shall include all systems, subsystem components, and assemblies.
d. Equipment listed in this contract will be maintained to meet and retain the original equipment manufacturer specifications / equipment certification.
· Parts
a. No charge for replacement parts which become defective during normal use during covered service period.
b. Expediting delivery for parts not carried by service technicians.
c. No charge for improved product performance and reliability due to product updates or modifications.
d. Service must be performed by authorized service engineer from the OEM.
e. Freight, postage, and storage charges associated with shipment and receipt of replacement parts, and the return of parts shall be the responsibility of the Contractor.
· Reports
Company shall provide a maintenance report of work completed to the email provided in the Contact section below.
· Contact
Contact the anatomic pathology department in the laboratory at 910-450-4613 to arrange date and time when service is to be performed. Copies of completed maintenance report shall be sent to usn.lejeune.navmedcenclnc.nmccl-bmet@mail.mil.
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