SOW_Aviat_Agreement.doc

COMBINED TACTICAL TRAINING RANGES

AVIAT MICROWAVE RADIO MAINTENANCE AGREEMENT

PURCHASE REQUEST NUMBER: 1300575085, 1300575217

1.0

INTRODUCTION

The Naval Surface Warfare Center (NSWC), Corona Division, Range Systems Department, Combined Tactical Training Range (CTTR) requires the procurement of an annual hardware and software maintenance agreement for 112 Aviat Microwave Radios and 2 Provision software packages used on the CTTR.

2.0

BACKGROUND

The NSWC Corona Division, CTTR has a requirement to maintain data communications links used to train Navy pilots and other range users. In order to meet this requirement, the CTTR requires the purchase of an annual hardware and software maintenance agreement that will keep the Aviat Radios used to establish communication data links functioning reliability and in compliance with mandated Information Assurance (IA) controls listed in the Specifications.

3.0

SPECIFICATIONS

CLIN

Qty Brand

Part#

Part Description

Aviat Networks

SNA-BNWXA1001230

Aviat Warranty Plus, Eclipse ODU300 - Fallon Aviat Networks

SNA-BNWXA1001243

Aviat Warranty Plus, Eclipse ODU600 – Fallon

Aviat Networks

SNA-BNWXA1001230

Aviat Warranty Plus, Eclipse ODU300 - Yuma Aviat Networks

SWW-PV24G3XX1299

Aviat ProVision Support - Yuma Aviat Networks

SNA-BNWXA1001230

Aviat Warranty Plus, Eclipse ODU300 – East Coast Aviat Networks

SNA-BNWXA1001243

Aviat Warranty Plus, Eclipse ODU600 – East Coast Aviat Networks

SWW-PV24G1XX1299

Aviat ProVision Support – East Coast

0008 OY1 2

Aviat Networks

SNA-BNWXA1001230

Aviat Warranty Plus, Eclipse ODU300 – Fallon

0009 OY1 4

Aviat Networks

SNA-BNWXA1001243

Aviat Warranty Plus, Eclipse ODU600 – Fallon

0010 OY1 49

Aviat Networks

SNA-BNWXA1001230

Aviat Warranty Plus, Eclipse ODU300 - Yuma

0011 OY1 1

Aviat Networks

SWW-PV24G3XX1299

Aviat ProVision Support - Yuma

0012 OY1 80

Aviat Networks

SNA-BNWXA1001230

Aviat Warranty Plus, Eclipse ODU300 – East Coast

0013 OY1 14 Aviat Networks

SNA-BNWXA1001243

Aviat Warranty Plus, Eclipse ODU600 – East Coast

0014 OY1 1

Aviat Networks

SWW-PV24G1XX1299

Aviat ProVision Support – East Coast

3.1 The extended service agreement shall cover all replacement, firmware, and software upgrades required to keep the radios functional and updated with Information Assurance (IA) security controls. Upgrades to include: computer programs, including firmware for (a) bug fixes, (b) maintenance releases, and (c) minor and major upgrades.

3.2 During the maintenance period, Aviat Networks will provide a reasonable amount of telephone consultation to NSWC Corona employees and their Range maintenance contractor employees. This support shall include assistance in connection with the installation and routine operation of the Aviat Radios, including security consultation to determine IA compliance. Telephone Support shall be available during Aviat Networks normal U.S. business days and hours.

3.2 Hardware support shall include repair or replacement of defective components and remote technical support. Technical support will work to resolve the issue over the phone. If radio needs to be returned to Aviat Networks for repair or replacement, a Returned Materials Authorization (RMA) number will be issued for the return.

Note: Aviat Networks technical support will email the RMA information which will provide the ship to address to the person requesting the RMA.

3.4 Shipping shall be included in the total cost of all hardware shipped to/from the customer site for maintenance and/or replacement.

3.5 Aviat Networks shall evaluate the product and either repair or replace it free of charge. Aviat Networks will make all commercially reasonable efforts to repair or replace any returned radio(s) within 10 business days of receipt.

4.0

PERIOD OF PERFORMANCE

CLIN 0001 – CLIN 0007: 30 September 2016 – 29 September 2017

CLIN 0008 – CLIN 0014: OPTION YEAR 1 30 September 2017 – 29 September 2018