SOW - Landline Services.docx

STATEMENT OF WORK

STATEMENT OF WORK

SECTION C – DESCRIPTION/SPECIFICATION/WORK STATEMENT

NAICS: 517311 Wired Telecommunications Carriers

1.0 SCOPE

a. This statement of work defines the required landline services in connectivity oversight support (COS) of the Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD).

2. REQUIREMENTS

2.1 SERVICE

a. The existing NSWC PHD landline services currently support 3,709 lines, of which 229 are being used for lobby phones, security system phones, elevator phones, faxes and analog lines. Furthermore, up to 200 Integrated Services Digital Network (ISDN) lines are to support the multi-line capable units, the Defense Information Systems Network (DISN) it which support for the four ISDN Prime Rate Interface/Basic Rate Interface (PRI/BRI) for the Command Video Teleconference Center (VTC), and basic support of all fault isolation for phone circuits. The station has approximately 3,276 individual users with handsets, which are owned by the Government.

b. Existing telephone numbers should remain the same for all individual users, lobby phones, security system phones, elevator phones, faxes and analog lines. Public Utilities Commission (PUC) tariff rates and Federal Communication Commission (FCC) regulations governing the move of existing telephone numbers from an existing service provider to a new service provider shall apply.

c. The contractor shall provide the following services:

i. The telecommunications requirements and services shall be provided within an integrated implementation. This shall include landline connectivity oversight support (COS) associated with the Local Exchange Carrier (LEC) dial-tone service and Current Plant Equipment (CPE) services and VTC COS. Other Telecommunications and VTC infrastructure must be addressed such as ISDN, PRI/BRI, Fax lines and Secure Telephone Unit – Third Generation (STU-III) COS, security systems and COS of lobby and elevator handsets.

ii. The telecommunications services for local complex building Telephone Communication (Telco) demarcation point, Bldg. 1524. This service shall be in accordance with PUC tariff rates, standard California Public Utilities Commission (CPUC) and FCC mandated charges apply. The point of demarcation (hub) is Bldg 1524. Currently all switching is performed in Simi Valley. The demarcation box will be managed/maintained by the contractor. The place of performance shall be Naval Surface Warfare Center, Port Hueneme Division (a tenant of Naval Base Ventura County). The service area at a minimum will be defined as the geographical area occupied by NSWC PHD. The requirement for a local telephony implementation and VTC infrastructure COS only applies to the Port Hueneme campus.

d. The contractor shall provide connectivity oversight support (COS) as requested of NSWC PHD personnel and associated telephony infrastructure.

i. The contractor shall perform continued on-going COS via recurring monthly service charge for NSWC PHD telephone service up to voice, fax, and modem lines and up to 200 ISDN lines.

ii. The contractor shall provide COS additions throughout the life of the contract.

iii. The contractor shall provide COS to the Defense Information Systems Agency (DISA) NETWORX or designated contract/system for long distance support, as required.

iv. The contractor shall provide COS up to 200 existing high speed ISDN (Basic Rate Interface [BRI]) lines, as required.

e. Standard Features:

i. Direct Inward Calling (DIC)

ii. Direct Outward Calling (DOC)

iii. Call Forward

iv. Call Hold

v. Call Pickup

vi. Call Transfer (Station-to-Station)

vii. Call Waiting

viii. Caller ID

ix. Distinctive Ringing

x. Speed Calling (6 to 8 numbers)

xi. Individual Station Billing

xii. Out of System Transfer

xiii. Call Park

xiv. Voice Mailbox for all users

xv. Direct Digital Interface for NETWORX and DSN T1 connections

xvi. Long Distance access through DISA via NETWORX

xvii. Automated Attendant

NOTE: All equipment, supplies, and services necessary to accomplish the LEC task is embedded in the tariff PUC rates.