FY19_IT_SAP_SOW_1.docx

Statement of Work (SOW) for Commercial Information Technology/Cybersecurity Training Courses

1. Introduction: Located in Port Hueneme, California with detachments in San Diego, California, White Sands, New Mexico, and Virginia Beach, Virginia, Naval Surface Warfare Center, Port Hueneme Division (NSWC PHD) employs more than 2,500 engineers, scientists, technicians, logisticians, and support personnel who provide America's Naval surface fleet with integration, test, and evaluation, life-cycle engineering, and product support for today's and tomorrow's warfare systems.

The purpose of this SOW is to procure a total of 18 commercial training courses for the Information Technology/Cybersecurity Workforce (IT/CSWF), with an option year to procure an additional 12 training courses. These training courses are required by SECNAV-5239.2. In accordance with paragraph 3. f. of this instruction (Enclosure 1), all Information Technology/Cybersecurity Workforce (IT/CSWF) personnel must be trained and qualified to perform the tasks associated with their assigned positions. This includes demonstration of foundational knowledge attained through completion of training, education, or certification programs and final qualification through a demonstration of ability to perform cybersecurity job tasks. Additionally, Cyber IT/CSWF members shall participate annually in 40 hours of continuous learning activities.

The procurement of these training courses (Computing Technology Industry Association [CompTIA], Red Hat and Microsoft) is further supported by the FY19 Training Plan (Enclosure 2) approved by PHD’s Information System Security Manager, Ms. Sherryl Rutten. Ms. Rutten will serve as the Technical Representative. Her email is sherryl.rutten@navy.mil, phone number is 805.228.7265.

2. Objective: The vendor shall deliver commercial training courses as described below.

1.1 Training Location: Due to limited training space and closed Wi-Fi network at PHD, all training courses shall be conducted off-site, at a hotel within 10-mile radius of NSWC PHD. For all training, the vendor shall procure a hotel conference room for the entire course duration.

1.2 Classroom Equipment: The vendor shall provide all necessary classroom equipment, such as instructor projector, screen and student laptops computers. The vendor is responsible for shipping classroom equipment as well as enough student laptops for a full class to the hotel. Class size is specified in the Training Requirements section of this SOW. After the training, the vendor is responsible for setting up classroom equipment and return shipping of such. NSWC PHD will not provide any government furnished property or equipment to vendor.

1.3 Training Material: The vendor shall provide training material such as trainee guides and handouts that directly supports training content and learning objectives. The vendor is responsible for shipping enough training material for a full class to the hotel. Class size is specified in the Training Requirements section of this SOW. After the training, the vendor shall provide NSWC PHD all unused training material.

1.4 Training Delivery Method: Blended, i.e. instructor-led and computer-based for the propose of students hands-on, practical application.

1.5 Instructional Techniques: Training shall include pre- and post- tests aligned to learning objectives, lectures, as well as hands-on, practical application. Ideally, most instructional time will be spent on practical application that is scenario/task based, guided by the instructor.

Instructor to student ratio for each training course is specified in the Training Requirements section of this SOW.

1.6 Certification Exam: As specified in the Training Requirements section of this SOW, two training courses, CompTIA Network+ and CompTIA Security+ require certification exams. The vendor shall procure exam vouchers for all students and arrange to administer the exam on the last day of training for students who wish to take the exam. After the training, the vendor shall provide NSWC PHD all unused voucher codes. Vouchers codes should be valid for one year from the first day of training.

1.7 Post Training Deliverables. The vendor shall provide students completion certificates. In addition, the vendor shall provide NSWC PHD the daily attendance record, end-of-course evaluations, and pre/post test results.

3. Base Year Training Courses:

3.1. CompTIA Network+ and Certification Exam (N10-007)

Number of Classes: 1 Course Length: 5 Days Class Size: 10 Students Instructor to Student Ratio: 1:10

Per Market Research:

CompTIA Network+ is an international, vendor-neutral certification that proves a technician's competency in managing, maintaining, troubleshooting, installing, and configuring basic network infrastructure. The Network+ Prep Course is designed to provide the foundation students need not only to be productive on the job, but, also, to be successful in more specialized topics and in their pursuit of vendor-specific certifications. Microsoft added CompTIA Network+ to their Microsoft Certified Systems Administrator (MCSA) program, and other corporations, such as Novell, Cisco, and HP, recognize CompTIA Network+ as part of their certification tracks. This course builds on students’ existing user level knowledge & experience with personal computer operating systems and networks to present fundamental skills and concepts that students will use on the job in any type of networking career.

The CompTIA Network N10-007 certification exam will be given on the last day of class.

3.2. CompTIA Security+ and Certification Exam (SY0-501)

Number of Classes: 2 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

Per Market Research:

This course covers a wide variety of topics including communication security, infrastructure security, cryptography, access control, authentication, external attack and operational and organization security. This course prepares students to take the CompTIA Security+ Certification Exam.

The CompTIA Security+ SY0-501 certification exam will be given on the last day of class.

3.3. Red Hat Linux Essentials

Number of Classes: 2 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

Per Market Research:

This course is an introduction to fundamental end-user and administrative tools in Red Hat Enterprise Linux, designed for students with little or no command-line Linux or UNIX experience. The training objectives for this class is to give the student an understanding of the Linux file system, install software and configure the network, configure authentication and install and configure various services using graphical tools, perform common file maintenance tasks, use and customize the GNOME interface. Students will learn to open, edit and save text documents using vi editor, file access permissions, and customize X Window System. They will effectively use, customize and script a Red Hat Enterprise Linux system for common command line processes and use basic network utilities.

3.4. Red Hat System Administration I (RH124)

Number of Classes: 2 Course Length: 5 Days Class Size: 8 Students Instructor to Student Ratio: 1:8

Per Market Research:

Red Hat System Administration I (RH124) provides a foundation for students wishing to become full-time Linux system administrators by introducing key command line concepts and other enterprise-level tools. These concepts are further developed in the follow-on course, Red Hat System Administration II (RH135).

3.5. Red Hat System Administration II (RH135)

Number of Classes: 2 Course Length: 5 Days Class Size: 8 Students Instructor to Student Ratio: 1:8

Per Market Research:

Red Hat System Administration II (RH135) focuses on the key tasks needed to become a full time Linux administrator. This course goes deeper into enterprise Linux administration including file systems and partitioning, logical volumes, Security-Enhanced Linux (SELinux), firewalling, and troubleshooting.

3.6. Installing & Configuring Windows 10

Number of Classes: 1 Course Length: 5 Days Class Size: 10 Students Instructor to Student Ratio: 1:10

Per Market Research:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to install and configure Windows 10 desktops in a Windows Server small to medium-sized Active Directory Domain Services (AD DS) domain environment. These skills include learning how to install and customize Windows 10 operating systems and apps, configure local and remote network connectivity, and configure local and online storage.

Students also will learn how to configure security in addition to how to maintain, update, and recover Windows 10.

3.7. Deploying and Managing Windows 10 Using Enterprise Services

Number of Classes: 1 Course Length: 5 Days Class Size: 12 Students Instructor to Student Ratio: 1:12

Per Market Research:

This course provides administrators with the knowledge and skills necessary to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within corporate network.

3.8. Installation, Storage, and Compute with Windows Server 2016

Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

Per Market Research:

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

3.9. Networking with Windows Server 2016

Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers Internet Protocol (IP) fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

3.10. Identity with Windows Server 2016

Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

Per Market Research:

This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory–related issues with Windows Server 2016. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

3.11. Microsoft Project Server 2016

Number of Classes: 2 Course Length: 3 Days Class Size: 12 Students Instructor to Student Ratio: 1:12

Per Market Research:

This Microsoft Project Server training class is intended for Administrators, Systems Engineers, Project Management Office (PMO) Managers, Project Managers, Consultants and other people responsible for the deployment and management of a Microsoft Enterprise Project Management (EPM) Solution using Project Server 2016 in medium to very large computing environments that use the Microsoft Windows Server 2016 operating system.

3.12. Analyzing Data with Power BI

Number of Classes: 2 Course Length: 3 Days Class Size: 20 Students Instructor to Student Ratio: 1:20

The main purpose of the course is to give students a good understanding of data analysis with Power BI. The course includes creating visualizations, the Power BI Service, and the Power BI Mobile App.

4. Option 1 Year Training Courses:

4.1. CompTIA Network+ and Certification Exam (N10-007)

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 10 Students Instructor to Student Ratio: 1:10

4.2. CompTIA Security+ and Certification Exam (SY0-501)

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

4.3. Red Hat Linux Essentials

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

4.4. Red Hat System Administration I (RH124)

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 8 Students Instructor to Student Ratio: 1:8

4.5. Red Hat System Administration II (RH135)

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 8 Students Instructor to Student Ratio: 1:8

4.6. Installing & Configuring Windows 10

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 10 Students Instructor to Student Ratio: 1:10 10 operating systems and apps, configure local and remote network connectivity, and configure local and online storage.

4.7. Deploying and Managing Windows 10 Using Enterprise Services

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 12 Students Instructor to Student Ratio: 1:12

4.8. Installation, Storage, and Compute with Windows Server 2016

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

4.9. Networking with Windows Server 2016

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

4.10. Identity with Windows Server 2016

Optional Number of Classes: 1 Course Length: 5 Days Class Size: 15 Students Instructor to Student Ratio: 1:15

4.11. Microsoft Project Server 2016

Optional Number of Classes: 1 Course Length: 3 Days Class Size: 12 Students Instructor to Student Ratio: 1:12

4.12. Analyzing Data with Power BI

Optional Number of Classes: 1 Course Length: 3 Days Class Size: 20 Students Instructor to Student Ratio: 1:20