FY19-13475_SOW_VTC.pdf

PR: FY19-13475

STATEMENT OF WORK

1. Introduction.

NSWC PHD Virginia Beach Detachment requires periodic preventive maintenance and field support services for audiovisual systems identified in Section 4.3 below to support Video Teleconference (VTC) Systems.

2. Scope.

The purpose of this Statement of Work is to procure preventative maintenance and field support services to support Video Teleconference (VTC) Systems at NSWC PHD Virginia Beach Detachment. The vendor will include renewal of manufacture maintenance entitlements video teleconference equipment under Whitlock Enhanced Core Services program in accordance with Section 4 below. Additionally, the requirement will be for a one base year period with options to extend for up to four one option year periods.

3. Applicable Documents/Government Furnished Information

The Government shall provide the Vendor with last known configuration data files. The Vendor shall also obtain the critical configuration files from the devices listed in Section

4.3. Reverse engineering is not covered under the scope of this effort.

4. Technical Task

4.1 The Vendor shall provide field service support with

dispatching available Monday – Friday during the hours of 0800 – 1700. The following field service support shall be provided as needed during the contract year period utilizing certified audiovisual field service technicians:

Access to service desk support, parts identification for replacement/repair/procurement and service coordination

Unlimited phone support Guaranteed 2 hour phone response and 8 hour emergency on-site response Semi-Annual Preventive Maintenance Checks & Services

(PMCS)

No additional charge for labor on repairs performed on-site and in Whitlock depot facilities

No charge for transportation of equipment to effect in-shop repair

No charge for installation of firmware and software up-dates on system components as needed to restore existing system functionality. Associated cost of firmware/software is not included unless otherwise specified in this scope of work.

Consultation on system up-grades Detailed inventories of covered equipment Detailed repair history logs on covered equipment

4.2 The Vendor will perform preventative maintenance as needed or at a minimum of twice during the contract year period utilizing certified audiovisual field service technicians.

Preventative maintenance consists of the following:

Perform a detailed inspection and testing of selected system components- technical review for component failure

Perform mock presentation test using full audio & video system capabilities

Successfully complete an audio and video point-to-point and bridge call as applicable to the Customer’s operation

Perform a complete operational checkout of the system functions via user control interface

Adjust audio levels and EQ as required to optimize response for voice and program sound reinforcement

Upgrade equipment firmware as needed Reload system software, if required to restore functions or update code changes as required Open and clean all filtering systems: Professional cleaning of record / playback heads, screens, projector lenses, CD and DVD lenses and other critical surfaces, as needed

Lubricate all moving parts as recommended by manufacturers Perform geometry and color balance adjustments on projection equipment as required for optimum image quality Perform detailed inventory of system components with model numbers and serial numbers on initial preventive maintenance visit. Include any spare equipment available

Verify inventory present on subsequent preventive maintenance visits and report missing or damaged hardware on PM Report

Dust and clean surfaces of all rack and podium equipment

Document lamp runtime and general condition of projection equipment

Identify and repair any faulty wiring or connections in the system and correct other operating conditions that are not within industry standards

Open service tickets on any outstanding issues

4.3 Covered Equipment List:

PID# 39234

Conference Room 212A Qty Manufacturer Part Number Description Display Systems 3 NEC E705 70" LED Backlit Commercial-Grade

Display. 1 to be mounted on the side wall.

3 Chief XTM1U X-Large Fusion Micro-Adjustable Tilt Wall Mount

Routing & Switching Systems 1 Crestron DM-MD8X8 8x8 DigitalMedia™ Switcher 6 Crestron DMC-4K-HD 4K HDMI® Input Card for DM®

Switchers 1 Crestron DMC-4K-C HDBaseT® Certified 4K

DigitalMedia 8G+™ Input Card for DM® Switchers

2 Crestron DMC-4K-CO-HD 2-Channel HDBaseT® Certified 4K DigitalMedia 8G+™ Output Card

1 Crestron DMC-4K-HDO 2-Channel 4K HDMI® Output Card for DM® Switchers

1 Crestron DM-TX-201-C DigitalMedia 8G+™ Transmitter

3 Crestron DM-RMC-4K- 100-C

4K DigitalMedia 8G+™ Receiver & Room Controller 100

Sources 1 Cisco CTS-SX80-

IP60-K9

Cisco Codec Kit with 1 Precision 60 PTZ Camera. Dual HDMI output, Touch 10

1 Cisco CTS-CAM-P60 2nd TelePresence Precision 60 camera

2 Vaddio 999-9560-000 Vaddio OneLINK System for Cisco Precision 60 cameras extend power, video and control over a single Cat-5e cable

1 Oppo BDP103 Multiformat bluray player 1 Contemporary

Research 232-ATSC 4 Integrator-friendly HDTV tuner is controllable with 2-way RS-

232. Analog and digital MPEG- 2/MPEG-4 channels, in ATSC, NTSC, and clear QAM formats

1 Contemp.

Res.

RK1 RK1 Single Rack Kit, 1RU

Audio Systems 1 ClearOne 910-151-882 Converge Pro 880TA. Audio DSP with built in 4 channel amplifier and a standard analog telephone interface. RJ-11 POTS (plain old telephone service) or analog PBX extension A-lead supervision provided

6 QSC ADCI52ST Ceiling Speakers 1 ClearOne 910-001-003 White Beamforming Microphone

Array 1 ClearOne 910-001-004 PoE Power Supply & Cables Kit for BFM Array 1 ClearOne 910-001-005-

White Ceiling Mount kit with 12" suspension column for BFM Array

Remote Control Systems 1 Crestron Pro3 Control processor 1 Crestron TSW-1052-B-S 10.1" Touch Screen, Black Smooth 1 Crestron TSW-1050-

TTK-B-S

Tabletop Kit for TSW-1050 & TSW- 1052, Black Smooth

1 Crestron CEN-SWPOE-16 16-Port Managed PoE Switch with PoE power for TX and RX

Equipment Racks & Furniture 3 Middle

Atlantic PD-915R-SP Power distribution with built in surge suppressor 1 Middle

Atlantic C5-FF31-3 31 inch deep 3 bay furniture frame 1 Middle

Atlantic C5-VENT3-BK C5 vent 3 flat black

1 Middle Atlantic

C5MK31-3PDH 3 bay 31 deep moderno plexi door

HPL

1 Middle Atlantic

FIN-792307 HPL Finish Versailles Anigre

1 Middle Atlantic

C5-PMII Premier Moderno II

3 Middle Atlantic

ACC-LOK1-BKH Accy lock, 1 bay black

Miscellaneous

1 SurgeX UPS-2000-OL Rack mounted surge protector with UPS 20Aamp, 2000VA, 5 outlets, 3RU

3 Surgex SA82 Stand alone surge suppressor for 2 displays

1 Commonweath Blinds & Shades

Custom Quote #28940

Model QS Motorized Roller Shades, 2 each, open roll, SheerWeave 7000 backout fabric, includes installation.

1 Mid Atlantic Electrical

Whitlock quote #2015-

Electrical work/parts required for installation of the Lutron motorized shades

Conference Room 108 Qty Manufacturer Part Number Description VTC System 1 Cisco CTS-MX800D-

2CAM-K9

Cisco TelePresence MX800 dual 70”, dual cameras (comes with Cisco Touch 10, 2 microphones, 2 presentation cables, HDMI and VGA, and power cable)

1 Cisco CTS-MX800-D-

FSK

Cisco MX800 dual 70” Screen Floor Stand Kit freestand or secured to the wall (both options included in above price)

1 Tripplite BCPRO1400 BC Pro 120V 1400VA 940W Standby UPS, Tower, USB port, 6 Outlets

5. Deliverables/Service Location

5.1 The service location is:

Naval Surface Warfare Center Port Hueneme Division Virginia Beach Detachment 488 Sparrow Street

BLDG 522

Virginia Beach, VA 23461

POC: Keith Haudricourt Phone: 757 492 8041 E-mail: keith.haudricourt@navy.mil

6. Period of Performance

Basic Year POP: October 1, 2019 to September 30, 2020

Option Year One POP: October 1, 2020 to September 30, 2021

Option Year Two POP: October 1, 2021 to September 30, 2022

Option Year Three POP: October 1, 2022 to September 30, 2023

Option Year Four POP: October 1, 2023 to September 30, 2024