SOW_Opus_Suite.pdf

N63394-xx-xxxx

Statement of Work (SOW)

Optimization and Logistics Solution Support

Annual Support for Naval Surface Warfare Center, Port Hueneme

Division Code 302

6 July 2017

Version 1.1

N63394-xx-xxxx

1.0 BACKGROUND

1.0 Naval Surface Warfare Center Port Hueneme Division (NSWC PHD) manages the Enterprise

Product Lifecycle Management Integrated Decision Environment (ePLM IDE) which provides innovative model-based enterprise and analytics capabilities that empower decision makers to deliver improved warfighter solutions balancing performance, readiness, and affordability.

The Product Support Office Code 302 at NSWC PHD is leading the implementation of the ePLM IDE across Program Executive Office Integrated Warfare Systems (PEO IWS) and its extended enterprise initiatives, to include Air & Missile Defense Radar (AMDR), an ACAT I-

D next-generation solid state radar. ePLM IDE utilizes a suite of Commercial Off the Shelf

(COTS) software, OPUS Suite, to provide a capability to our customers, such as AMDR, to build availability and reliability models as mandated by product support Business Case

Analysis (BCA) requirements. This includes identifying optimized maintenance scheduling and optimized spares-pooling scenarios, including an extensive Level of Repair Analysis

(LORA) capability to maximize system availability while minimizing mean logistics delay time (MLDT) and realizing the highest possible cost avoidance to the fleet, program office, and warfighter. This is critical to NSWC PHD's roles and responsibilities as an In-Service

Engineering Agent (ISEA) and product support provider.

2.0 SCOPE

2.1 Provide annual support for an enterprise license of OPUS Suite software (integrated suite of

OPUS10, SIMLOX, and CATLOC). The Contractor must provide the right to new versions, service packs, updates, and patches to NSWC PHD, ePLM IDE.

3.0 REQUIREMENTS

3.1 Software Maintenance

3.1.1 New Releases. The Contractor shall provide access to OPUS Suite software releases, new versions, software updates, and/or service packs upon release from the manufacturer.

3.1.2 Repair of Errors. The Contractor shall provide patches for repair of errors within OPUS

Suite software upon release from the manufacturer.

3.1.3 Telephone Support. The Contractor shall provide telephone support to report technical problems with OPUS Suite software.