Draft_PWS.pdf

Performance Work Statement Administrative Support

Commander Submarine Force, U.S. Pacific Fleet (COMSUBPAC)

1.0 BACKGROUND

COMSUBPAC, as a submarine force provider to Commander, U.S. Pacific Fleet (COMPACFLT) and Commander, U.S. Strategic Command (USSTRATCOM), provides and commands combat ready submarine and undersea surveillance forces for naval joint and combined operations.

2.0 SCOPE

2.1 PROJECT SUMMARY

COMSUBPAC is looking for a contractor to provide administration support to SUBPAC N1 Staff at Pearl Harbor. These services will include data collection of personnel information, conducting analysis studies, compiling the information into a report, data base maintenance, responding to inquiries, assisting in ensuring Submarine Force readiness and coordinating initiatives. Support shall be provided to SUBPAC N1Staff, Pearl Harbor, HI. Historically, the services have been completed by one individual. They have also been able to process 8 actions per hour daily.

2.2 APPLICABLE DIRECTIVES/GUIDELINES

2.2.1 DIRECTIVES

DOD Instructions and Regulations Department of Defense safety & security regulations Navy Instruction s and Regulations COMSUBFOR, COMSUB/LANT, & COMSUBPAC Instructions and Regulations

2.2.2 ACRONYMS

AO - Administrative Officer COMSUBPAC - Commander Submarine Force, U.S. Pacific Fleet COR - Contracting Officer Representative COS – Chief of Staff DCAA – Defense Contract Audit Agency DFWP - Drug Free Workplace Program DGR - Designated Government Representative DISCO - Defense Industrial Security Clearance Office DOD – Department of Defense DODAAC – Department of Defense Activity Address Code DON – Department of Navy DONCAF - Department of the Navy Central Adjudication Facility EDA – Electronic Document Access E-QIP - Electronic Questionnaires for Investigations Processing FAD - Facility Access Determination FAR - Federal Acquisition Regulation FSO - Facility Security Officer JPAS - Joint Personnel Adjudication System

KO – Contracting Officer NACI - National Agency Check and Inquiries NACLC - National Agency Check, Local Agency Check and Local Credit Check NISP - National Industrial Security Program OPM - Office of Personnel Management PII – Personally Identifiable Information (PII) POV – Privately Owned Vehicle PWS - Performance Work Statement SAAR-N - System Authorization Access Request Navy SBU - Sensitive But Unclassified SCI - Sensitive Compartmented Information SECNAV – Secretary of the Navy SUBPAC – Submarine Force, U.S. Pacific Fleet QAE - Quality Assurance Evaluator QC- Quality Control QCP – Quality Control Plan WAWF – Wide Area Work Flow

3.0 PERFORMANCE REQUIREMENT/TASKING

The Contractor shall provide administrative expertise in the following major functions identified below.

3.1 Administrative Support

a. Provide typing skills and a broad vocabulary with the knowledge of the functions and procedures used in personnel data collection, entry and storage. Apply knowledge of database and spreadsheet technologies to create and edit various types of technical and administrative documents in support of office operations.

b. Compile data from official messages, questionnaires, training records and notes taken during meetings and conferences conducted by higher level staff. Examine incoming data sources and propose changes to inputs that assist in the design, construction and implementation of automated data import processes.

c. Perform data validation for retention, attrition, pre-separation counseling compliance, training and query of databases, surveys, etc. Maintain established data base records including record status, both active and archived, time spent recording initial data input, update records and generate ad hoc report upon request.

d. Review completed reports to ensure compliance with established formats and verify the inclusion of required information and proper storage. Distribute reports to established reviewing officials.

e. Manage Force-wide statistical database in support of drug and alcohol abuse incidents, sexual assault prevention and response, suicide prevention, equal opportunity related incidents, and other personnel related incidents.

f. Prepare a weekly Excel Personnel Status Report using downloaded input data from online Navy data systems. Maintain electronic files for archiving and retrieval as necessary.

3.2 Prepare Correspondence Reports and Maintain Files

a. Prepare correspondence such as memos, letters, reports, messages, evaluation and fitness reports, instructions and notices, award recommendations, ensuring correspondence is complete per Navy Correspondence Manual and Director Manual.

b. Maintain documents in electronic file format for easy retrieval. Operate a computer to include peripheral equipment using modern office equipment as an aid for day-to-day operations.

Manage and maintain organizational systems for paper and paperless documents used in daily or archival activities to include the administrative tickler file.

c. Scan documents using today’s technology to incorporate a paperless office.

d. Maintain N1 directorate official files on all correspondence forwarded or received ensuring copies of all documents are kept on file, both paper and electronic.

3.3 Customer Service

a. Greet visitors to the office and department in a pleasant and professional manner; answer, place, direct phone calls; take messages and reply to questions regarding programs, office procedures and policies.

b. Respond to administrative needs of customers both military and civilian.

c. Maintain the administrative office and personal work space so as to present a neat and professional appearance.

3.4 Assist in Awards Processing

a. Review, route, and coordinate awards for both military and civilian personnel in accordance with established procedures and guidelines.

b. Maintain both electronic and paper files for all awards. Scan documents using today's technology to incorporate a paperless office.

3.5 Official/Guard Mail

a. Open and distribute official U.S. Postal mail; distribute inter-base guard mail.

b. Assist command members, both military and civilian, with mailing of correspondence and packages which assistance may include looking up and verifying correct mailing address and packing of material.

3.6 PERFORMANCE REQUIREMENT SUMMARY TABLE

PERFORMANCE

REQUIREMENT

PWS

PARAGRAPH

PERFORMANCE

THRESHOLD

Data Management Support 3.1 (a) through (f) 95% delivery and compliance

Prepare Correspondence, Reports and maintain Files

3.2 (a) through (d) 95% delivery and compliance

Provide Customer Service 3.3 (a) through (c) 95% delivery and compliance Prepare and process

Awards

3.4 (a) through (b) 95% delivery and compliance

Distribute Official Mail/Guard Mail

3.5 (a) through (b) 95% delivery and compliance

4.0 SKILLS AND KNOWLEDGE REQUIRED

(a) Educational requirement: High School diploma or equivalent.

(b) General experience: Practical knowledge of a body of established clerical or technical procedures and requirements related to civilian and military manpower and personnel management programs.

Contractor shall be able to communicate in a professional manner, both verbal and written. Performance requirements cited in paragraph 3.0 should require only one person.

(c) Specialized experience: High level of proficiency in MSOffice (Access, Excel, Power Point and Word) to perform administrative and staff duties as outlined in the PWS. Knowledge (journeyman level) in the design, construction, maintenance and implementation of data tables, queries, forms, reports and validation processes, when provided with suitable data diagrams, logic diagrams, schematics, and direction. Knowledgeable in software applications: Navy’s software programs, like NavFit98A (EVAL/FITREP program), Joint Message Handle System (message program), and other software programs that are accessed to track and maintain personnel information.

5.0 PERIOD OF PERFORMANCE

Base year: 01 October 2015 – 30 September 2016

Option year 1: 01 October 2016 – 30 September 2017 Option year 2: 01 October 2017 – 30 September 2018 Option year 3: 01 October 2018 – 30 September 2019 Option year 4: 01 October 2019 – 30 September 2020

6.0 WORK HOURS

Office hours of operation are Monday – Friday, 0700 – 1530, excluding Federal Holidays.

7.0 PLACE OF PERFORMANCE

The normal place of performance is at COMSUBPAC, 1430 Morton Street, Bldg. 619, JBPHH, HI 96860-4664.

8.0 WORK ENVIRONMENT AND PHYSICAL DEMANDS

Work is normally performed at various on-site facilities and in an office environment.

9.0 SECURITY CLEARANCE

Work under this task order is Classified. A SECRET Security Clearance is required. Security Clearance process should start at soon as time of award; however, an interim secret clearance will be provided until secret clearance has been adjudicated.

Work under this task order requires access to personally identifiable information (PII) and information protected by the Privacy Act of 1974. In addition to the security requirements below, contractors performing work under this task order must meet the following criteria: Per SECNAV M-5510.30, all individuals with access to PII or Privacy Act information must be US Citizens; therefore US Citizenship is a requirement. In all cases, contract employees must meet eligibility requirements for a position of trust at a minimum. The contractor shall comply with all applicable DoD and DoN security regulations and procedures during the performance of this task order. Contractor shall not disclose and must safeguard procurement sensitive information, computer systems and data, privacy act data, sensitive but unclassified (SBU) information, classified information, For Official Use Only (FOUO) information and all government personnel work products that are obtained generated or maintained in the performance of this task order. Contractor employees are required to have National Agency Check, Local Agency Check and Local Credit Check (NACLC) investigation at a minimum in accordance with DoD Instruction 8500.2. Local Agency Check and Local Credit Check must be submitted and results received prior to commencement of work.

AN “UNFAVORABLE” OR “NO DETERMINATION” ADJUDICATION OF THE

CONTRACTOR EMPLOYEES INVESTIGATION WILL RESULT IN IMMEDIATE

TERMINATION OF ACCESS TO THE WORKSPACE AND RECORDS.

Purpose: Reference is hereby made to Navy awarded contracts requiring contractor access to Navy information systems, SBU information, areas critical to the operations of the command, and/or classified information. Although these contracts may not be classified, contractor employees are required to have obtained a favorably adjudicated National Agency Check with Local Agency and Credit Checks (NACLC) determination at a minimum. The Department of the Navy (DoN) has determined that all DoN Information systems are sensitive regardless of whether the information is classified or unclassified. A contractor whose work involves access to sensitive unclassified information warrants a judgment of an employee's trustworthiness. Therefore, all personnel accessing DoN Computer systems must undergo investigation for a position of trust to verify their trustworthiness. Also, Commands will include Facility Access Determination (FAD) program requirements in the contract specifications when determinations for facility access only will be required on the contractor employees. The following addresses those requirements for Security.

NO FOREIGN NATIONAL WILL BE EMPLOYED ON THIS GOVERNMENT CONTRACT.

This clause does not apply to employees hired overseas in accordance with Status of Forces Agreements, Diplomatic (memorandums) of understanding or other Host Nation Agreements. Employees hired under these agreements are subject to local pre-employment checks.

Each contractor employee shall comply with the HSPD-12 E-Verify Federal Acquisition Regulations Clause, “FAR52.222-54 Employment Eligibility Verification.”

All contractors, working within DoN Spaces must be entered into the Joint Personnel Adjudication System (JPAS), and then owned by their contracting company facility security officer (FSO). The Customer’s Command Security Officer will service those individuals in JPAS for tracking and monitoring of their investigation status.

If no previous investigation exists the contractor personnel shall complete the requirement for a NACLC. NACLC’s for positions of trust will be processed through the Customer’s Command Security Officer. Investigative requirements for DoN Contractor personnel requiring access to classified information are managed under the National Industrial Security Program (NISP). Requests for investigation of contractor personnel for security clearance eligibility are processed by the Office of Personnel Management (OPM) and adjudicated by Defense Industrial Security Clearance Office (DISCO). When Sensitive Compartmented Information (SCI) access is at issue, the Department of the Navy Central Adjudication Facility (DoNCAF) is the adjudicative authority for all DoN Contractor personnel requiring SCI access eligibility.

The Contractor shall ensure that a complete security package, (SF-85, SF-85P, SF-86 and FD258 2 copies) are submitted to the Customer’s Command Security Officer receiving the contracted services in order for the Security Officer to conduct a suitability review of the submitted investigative forms.

The Contractor FSO or security representative shall ensure that individuals assigned to the command are U.S. citizens and will ensure completion of the SF-85P or SF-86. The SF-85P or SF-86 along with the original signed release statements and two applicant fingerprint cards (FD 258) will be forwarded to the Customer’s Command Security Officer at least 30 days prior to reporting for duty.

Personnel cannot be properly processed and provided system access prior to their reporting date without receiving the investigative paperwork 30 days prior.

For contracts requiring a position of trust the Customer’s Command Security Officer will submit the forms for a position of trust. For classified contracts the contractor FSO will submit the SF-86 to OPM for processing and eventual adjudication by DISCO.

The completed SF-85P or SF-86 will be reviewed by the Customer’s Command Security Officer for completeness, accuracy and suitability prior to the submission. If the contractor appears suitable after the questionnaire has been reviewed, the request will be forwarded to OPM.

The completed SF-85P or SF-86 along with attachments will be forwarded to the Office of Personnel Management (OPM) who will conduct the NACI investigation or equivalent. All contract personnel will in-process with the Customer’s Command Security Officer and Information Assurance Manager upon arrival to the command and will out-process prior to their departure.

Please note: When processing a Questionnaire for National Security Positions, the applicants can only access the e-QIP system if they have been instructed to do so by an appropriate official at sponsoring agency. Individuals cannot pre-apply for a security clearance, nor update their security questionnaire, unless granted access by an appropriate agency official. The e-QIP software can be accessed at the Office of Personnel Management (OPM) website http://www.opm.gov/e-qip/index.asp or http://www.dss.mil the contractor shall provide the completed Questionnaire for Public Trust Positions, or Questionnaire for National Security Positions with the original signed release statements and two applicant fingerprint cards (FD 258) to the Customer’s Command Security Officer for suitability determination. The Customer’s Command Security Officer will review the form for completeness, accuracy and suitability issues, and forward to OPM as detailed on the OPM website. Applicants can obtain an SF-86 or SF-85P by visiting the Office of Personnel Management (OPM) website located at:

http://www.opm.gov/forms/html/sf.asp. The responsibility for providing the fingerprint cards rests with the contractor.

The Department of the Navy Central Adjudication Facility will provide the completed investigation to the Customer’s Command Security Officer for the determination in cases where a favorable determination cannot be reached due to the discovery of potentially derogatory information. The command will provide written notification to the contractor advising whether or not the contractor employee will be admitted to command areas or be provided access to unclassified but sensitive business information. Determinations are the sole prerogative of the commanding officer of the sponsor activity. If the commanding officer determines, upon review of the investigation, that allowing a person to perform certain duties or access to certain areas, would pose an unacceptable risk, that decision is final. No due process procedures are required.

The contractor employee shall take all lawful steps available to ensure that information provided or generated pursuant to this arrangement is protected from further disclosure unless the agency provides written consent to such disclosure. Security clearance requirements are defined in the DD-254 of the basic contract for those contracts that will require employees to handle classified information.

The FSO will ensure that the SAAR-N is forwarded to the Customer’s Command Security Officer for receipt at least 30 days prior to the start date for the individual.

"ALL AUTHORIZED USERS OF DoD INFORMATION SYSTEMS SHALL RECEIVE INITIAL

INFORMATION ASSURANCE IA ORIENTATION AS A CONDITION OF ACCESS AND

THEREAFTER MUST COMPLETE ANNUAL IA REFRESHER AWARENESS TRAINING TO

MAINTAIN AN ACTIVE USER ACCOUNT."

Pre-employment Clearance Action: Employees requiring access to classified information, upon reporting to their position, will be read into access by the local command security representative. A local classified material handling indoctrination will take place at that time.

The I-9 form lists acceptable forms of identification that can be provided to prove U.S. citizenship. Dual citizens are required to renounce their secondary citizenship in order to work for the U.S. government.

Citizenship can be renounced by turning in the foreign national passport to a government security officer for destruction or to the originating embassy of the passport. Individuals should request a signed affidavit from their embassy recognizing the renouncing of their citizenship.

Acceptable Proof of Citizenship:

a. For individuals born in the United States, a birth certificate is the primary and preferred means of citizenship verification. Acceptable certificates must show that the birth record was filed shortly after birth and it must be certified with the registrar's signature. It must bear the raised, impressed, or multicolored seal of the registrar's office. The only exception is if a state or other jurisdiction does not issue such seals as a matter of policy. Uncertified copies of birth certificates are not acceptable. A delayed birth certificate is one created when a record was filed more than one year after the date of birth.

Such a certificate is acceptable if it shows that the report of birth was supported by acceptable secondary evidence of birth. Secondary evidence may include: baptismal or circumcision certificates, hospital birth records, or affidavits of persons having personal knowledge about the facts of birth. Other documentary evidence can be early census, school, or family bible records, newspaper files, or insurance papers. All documents submitted as evidence of birth in the U.S. shall be original or certified documents.

b. If the individual claims citizenship by naturalization, a certificate of naturalization is acceptable proof of citizenship.

c. A Passport, current or expired, is acceptable proof of citizenship.

d. A Record of Military Processing-Armed Forces of the United States (DD Form 1966) is acceptable proof of citizenship, provided it reflects U.S. citizenship.

e. If Citizenship is from the Island of Puerto Rico; see Puerto Rico Birth Certificates Law 191of 2009,at web site http://www.prfaa.com/birthcertificates/.

f. If citizenship was acquired by birth abroad to a U.S. citizen parent or parents, the following are acceptable evidence:

(1) A Certificate of Citizenship issued by the Department of Homeland Security, U.S.

Citizenship and Immigration Services (USCIS) or its predecessor organization.

(2) A Report of Birth Abroad of a Citizen of the United States of America

(3) A Certificate of Birth.

9.1 CONTRACTOR IDENTIFICATION

Contracting personnel must identify themselves as "contractors" when attending meetings, answering Government telephones, or working in situations where their actions could be construed as official government acts. The Contractor must ensure that their employee(s) display(s) his or her name and the name of the company while in the work area, and include the company's name in his or her email display.

10.0 GOVERNMENT ACCESS

10.1 Base Access

10.1.1 Commander, Navy Installations Command (CNIC), has established the Navy Commercial Access Control System (NCACS), a standardized process for granting unescorted access privileges to vendors, contractors, suppliers and service providers not otherwise entitled to the issuance of a Common Access Card (CAC) who seek access to and can provide justification to enter Navy installations and facilities. Visiting vendors may obtain daily passes directly from the individual Navy Installations by submitting identification credentials for verification and undergoing a criminal screening/ background check. Alternatively, if the vendor so chooses, it may voluntarily elect to obtain long-term credentials through enrollment, registration, background vetting, screening, issuance of credentials, and electronic validation of credentials at its own cost through a designated independent contractor NCACS service provider. Credentials will be issued every five years and access privileges will be reviewed/ renewed on an annual basis. The costs incurred to obtain Navy Installation access of any kind are not reimbursable, and the price(s) paid for obtaining long-term NCACS credentials will not be approved as a direct cost of this contract. Further information regarding NCACS can be found at http://cnic.navy.mil/CNIC_HQ_Site/index.htm (under "What We Do > Administrative Services > Common Access Card Program").

10.2 Contractor Access to Federally Controlled Facilities and/or Unclassified Sensitive Information or Unclassified IT Systems

a. Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 – “DoD Implementation of Homeland Security Presidential Directive – 12 (HSPD-12)” dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives. This clause applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform certain unclassified both non-sensitive and sensitive duties. It is the responsibility of the command/facility where the work is performed to ensure compliance.

b. The requirement to control access to sensitive information applies to all US government IT systems and/or areas where unclassified but sensitive information may be discussed, displayed or maintained. DON policy prescribes that all unclassified data that has not been approved for public release and is stored on mobile computing devises must be treated as sensitive data and encrypted using commercially available encryption technology. Whenever granted access to sensitive information, contractor employees shall follow applicable DoD/DoN instructions, regulations, policies and procedures when reviewing, processing, producing, protecting, destroying and/or storing that information. Operational Security (OPSEC) procedures and practices must be implemented by both the contractor and contract employee to protect the product, information, services, operations and missions related to the contract. The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the Navy Command’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer.

10.2.1 Non-Sensitive Positions

a. Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc.) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

b. Must be either a US citizen or a US permanent resident with a minimum of three years legal residency in the US (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

c. Must have a favorably completed National Agency Check with Written Inquiries (NACI) including a Federal Bureau of Investigation (FBI) fingerprint check prior to installation access.

d. To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

SF-85 Questionnaire for Non-Sensitive Positions

Two FD-258 Applicant Fingerprint Cards

Original Signed Release Statements

e. The contractor shall ensure each individual employee has a current favorably completed NACI.

f. The Contractor’s Security Representative shall be responsible for initiating reinvestigations as required. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

10.2.2 Sensitive Positions

a. Contractor employee whose duties require accessing a DoD unclassified computer/network, working with sensitive unclassified information (either at a Government or contractor facility), or physical access to a DoD facility must be a US citizen and possess a favorable trustworthiness determination prior to installation access. To obtain a favorable trustworthiness determination, each contractor employee must have a favorably completed National Agency Check with Local Credit Checks (NACLC) which consists of a NACI including a FBI fingerprint check plus credit and law enforcement checks. Each contractor employee applying for a trustworthiness determination is required to complete:

a. SF-85P Questionnaire for Public Trust Positions

b. Two FD-258 Applicant Fingerprint Cards

c. Original Signed Release Statements

b. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. To maintain continuing authorization for an employee to access a DoD unclassified computer/network, and/or have access to sensitive unclassified information, the contractor shall ensure that the individual employee has a current requisite background investigation. The Contractor’s Security Representative shall be responsible for initiating reinvestigations as required and ensuring that background investigations remain current (not older than 10 years) throughout the contract performance period.

10.2.3 IT Systems Access

a. When access to IT systems is required for performance of the contractor employee’s duties, such employees, shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date.

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

b. When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

10.2.4 Security Approval Process

a. The Contractor’s Security Representative shall ensure that each individual employee pending assignment shall accurately complete the required forms for submission to the Navy Command’s Security Manager. The Contractor’s Security Representative shall screen the investigative questionnaires for completeness and accuracy and for potential suitability/security issues prior to submitting the request to the Navy Command’s Security Manager. Forms and fingerprint cards may be obtained from the Navy Command’s Security Manager. These required items, shall be forwarded to the Navy Command's Security Manager for processing at least 30 days prior to the individual employee’s anticipated date for reporting for duty. The Navy Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM). Suitability/security issues identified by the Navy Command’s Security Manager may render the contract employee ineligible for the assignment.

A favorable review of the questionnaire and advance fingerprint results are required as an interim measure prior to the contract employee start date. An unfavorable determination made by the Navy Command’s Security Manager is final and such a determination does not relieve the contractor from meeting any contractual obligation under the contract.

b. If contractor employees already possess a current favorably adjudicated investigation, the Navy Command’s Security Manager will use the Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS). The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

c. The Navy Command’s Security Manager will forward the required forms to OPM for processing.

Once the investigation is complete, the results will be forwarded by OPM to the DON Central Adjudication Facility (CAF) for a position of trust determination. When a favorable determination is not made, contractor employees shall not be permitted to work on this contract effort and if already working on the contract shall be removed immediately.

d. The potential consequences of any requirements under this clause including denial of access for a proposed contractor employee who fails to obtain a favorable trustworthiness determination in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees for working in non-sensitive positions, with sensitive information, and/or on Government IT systems. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have physical access to a federally controlled facility and/or access to a federally-controlled information system/network and/or access to government information.

11.0 SAFETY

The contractor is solely responsible for compliance of all safety regulations of employees while working on government owned facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant Contracting Officer Representative (COR) within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The fore-going procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

12.0 SMOKING/DRUG/ALCOHOL POLICY

12.1 Smoking/Alcohol Policy: The contractor shall comply with local command smoking policies and workforce requirements. The contractor shall also comply with all Federal drug-free workplace and work force requirements and local command policies. Copies of both policies will be provided to the contractor by the local command Administrative Officer (AO) at performance start date.

12.2 Drug Policy: The contractor shall comply with all applicable Federal statutes, laws, and regulations to implement a Drug Free Workplace Program (DFWP).

13.0 EMPLOYMENT OF FEDERAL EMPLOYEES:

The contractor shall not employ or enter into a contract with any person to perform work under this contract who is an employee of the United States Government, either military or civilian, unless such person receives approval IAW applicable Federal, Navy and DoD regulations.

14.0 LANGUAGE REQUIREMENTS:

All contractor personnel shall be sufficiently competent in reading, writing, speaking, and understanding English to perform the work.

15.0 PERSONNEL CONDUCT:

The selection, assignment, reassignment, transfer, supervision, management, and control of contractor personnel employed to perform tasks specified herein shall be the responsibility of the contractor. The contractor shall be responsible for the performance and conduct of contractor and subcontractor employees at all times. Personnel employed by the contractor in the performance of this contract, or any representative of the contractor entering the installation shall abide by the security regulations listed in the contract and shall be subject to such checks by the Government as deemed necessary. The contractor shall not employ for performance under this contract any person whose employment would result in a conflict of interest with the Government’s standards of conduct.

16.0 PERSONNEL COMPLIANCE:

The contractor shall ensure that contractor employees observe and comply with all local and higher authority policies, regulations, and procedures concerning fire, safety, environmental protection, sanitation, security, traffic, parking, energy conservation, flag courtesy, “off limits” areas, and possession of firearms or other lethal weapons. When two or more directives or instructions apply, the contractor shall comply with the more stringent of the directives or instructions.

17.0 PERSONNEL REMOVAL: Government rules, regulations, laws, directives, and requirements that are issued during the term of the performance period relating to law and order, installation administration, and security shall be applicable to all contractor employees and representatives who enter the installation. Violation of such rules, regulations, laws, directives, or requirements shall be grounds for removal (permanently or temporarily as the Government determines) from the work site or installation. Removal of employees does not relieve the contractor from the responsibility for the work defined in this contract. The contractor is expected to provide support services despite personnel removal or other unforeseen condition.

17.1 Removal by Installation Commander: The Installation Commander may, at his discretion, bar an individual from the installation under the authority of 18 USC 1382 (1972), for conduct that is determined to be contrary to unfavorable determination, discipline, or installation security and safety.

17.2 Removal Requested by Designated Government Representative (DGR): The DGR may require the contractor to remove an employee working under this contract for reasons of misconduct or security violations. Contractor employees shall be subject to dismissal from the premises upon determination by the DGR that such action is necessary in the interest of the Government.

17.3 Removal by Military Police: Contractor employees may be denied entry to or may be removed from the installation by Military Police if it is determined that the employee’s presence on the installation may be contrary to discipline, or installation security and safety.

17.4 Removal for Unsatisfactory Performance: The government reserves the right to require the Contractor to remove and replace any personnel who provide unsatisfactory performance, demonstrate insufficient knowledge, or possess inadequate skill levels necessary to complete assigned tasks. The skill level of the staff provided shall be current and consistent with new technologies.

18.0 PERSONAL APPEARANCE:

Contractor personnel shall comply with local military commander’s published dress codes.

19.0 MEETINGS AND BRIEFINGS:

19.1 Requested Meetings: When requested by the DGR, the contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings.

Frequency may be weekly, monthly or as otherwise required at no additional cost to the contract.

19.2 Monthly Meetings: The contractor shall meet with the designated government representative (DGR) and the Contract Officer Representative (COR) on a monthly basis, at no additional cost to the contract, to review contract performance. Meetings shall include review and analyses of key process indicators, analyses of process deficiencies, and problem resolution. At these meetings, the DGR and the contractor will discuss the contractor’s performance as viewed by the Government and problems, if any, being experienced. The contractor shall take appropriate action to resolve outstanding issues. A mutual effort shall be made by the contractor and DGR/COR to resolve any and all problems identified.

19.3 Meeting Attendees: Meeting attendees shall include contractor managerial, supervisory, and/or other personnel knowledgeable of the subject matter.

19.4 Reporting Requirements: When the contractor is the sole representative on behalf of the Government at local meetings or conferences, the contractor shall deliver a related written report to the DGR within two working days after meeting completion. The report format will be identified by the DGR and shall include identifying information, general observations and conclusions or recommended actions, and any additional information, including handouts.

19.5 Management and Administration: The Contracting Officer (KO) has ultimate authority for administration of this contract. The KO may delegate authority through various appointed representatives, including, but not limited to, the COR, technical assistants, one or more technical monitors, and other Government representatives associated with specific functions.

20.0 INTERACTION WITH OTHER ACTIVITIES:

20.1 Government Personnel: Government and contractor personnel will be working in common office and warehouse areas during working hours. Contractor performance shall not interfere with Government work in the area where service or maintenance work is being performed. In the event the contractor believes that Government and other contractor personnel are interfering with the performance of the tasks described in this PWS, the contractor shall notify the DGR immediately. The contractor is obligated to continue performance of the effort described in this contract unless there is authorization from the KO or DGR/COR to stop work. Failure by the contractor to notify the DGR and receive necessary instructions could result in denial of any additional costs incurred in performance of the contract under such conditions.

20.2 Other Contractor Personnel: Other Government contractors may be performing required services in areas that interrelate with the requirements of this contract. The Government will facilitate initial contact between contractors performing other contracts and this contract. The contractor shall provide all further required coordination between other contractors for any task specified in this contract that relates to or impacts on any other contracted work.

21.0 VEHICLE AND EQUIPMENT OPERATION

21.1 Privately-Owned Vehicle (POV) Permits: Contractor personnel using POVs on DoD installations shall have proper permits for entry onto the installations. All vehicles, private or contractor-owned, shall comply with the vehicle operation regulations that govern installations. All vehicles are subject to search while on DoD installations. Only licensed contractor personnel shall operate vehicles on DOD installations. Vehicles shall be operated IAW local and state laws as well as installation specific traffic regulations.

21.2 Privately-Owned Vehicle (POV) Parking: The contractor shall utilize on-station POV parking in authorized areas. The Government reserves the right to change parking arrangements at any time.

21.3 Traffic Accident Report Requirements: The contractor shall report to Base Security, within one hour, any traffic accident involving contractor personnel that occurs on base, whether in the performance of this PWS or commuting in their POVs, IAW OPNAVINST 5102.1 series, OPNAVINST

5100.23 series, and other applicable local instructions. The contractor shall supply a copy of any on-base traffic accident report to the DGR within five workdays after each occurrence. The contractor shall also provide the DGR a copy of any report of an off-base traffic accident that involves contractor personnel in the performance of this PWS within five workdays after each occurrence.

21.4 Fines, Fees, Point Assessment and Other Costs: The contractor shall pay all fines, fees, point assessment, and other costs associated with traffic violations or accidents that occur in the performance of work under this contract.

21.5 Accidents: The contractor is solely responsible for compliance of all safety regulations of employees while working on government own facilities. All accidents which may arise out of, or in connection with, performance of services required hereunder which result in injury, death, or property damage, shall be reported in writing to the Contracting Officer and cognizant Contracting Officer Representative (COR) within twenty-four hours of such occurrence. Reports shall provide full details of the accident, including statements from witnesses. The fore-going procedures shall also apply to any claim made by a third party against the contractor as a result of any accident that occurs in connection with performance under this contract.

22.0 DELIVERABLES

22.1 Quality Assurance Surveillance Plan (QASP): The contractor shall ensure quality service is maintained to perform services throughout the life of the contract and methods for improving the overall quality are also employed. Offeror shall therefore prepare and submit a management/quality control plan. The final Government approved plan shall be submitted within five working days of contract start date. The plan shall discuss the Contractor’s overall approach and procedures for evaluating each of the major service areas contained in the PWS, communicating with the Government, resolving deficiencies, identifying potential improvements, and managing day to day operations. As part of the management/QCP, the contractor may conduct internal QC inspections. Results of any contractor internal QC inspections and corrective actions taken shall be made available to the Government for review throughout the performance of this PWS. The Government may periodically require the contractor to update/revise the management/QCP to ensure quality service is maintained throughout the life of the contract.

22.2 Enterprise-wide Contractor Manpower Reporting Application (ECMRA) The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Navy via a secure data collection site.

Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) S, Utilities ONLY;

(5) V, Freight and Shipping ONLY.

The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30.

While inputs may be reported any time

23.0 GOVERNMENT PROPERTY FURNISHED

The Government will provide adequate working space, all equipment (e.g., desk, chair, computer, printer, copier, telephone, etc.), utilities, janitorial services and expendable operating supplies for the duration of this task order. The Contractor shall only use government-furnished facilities, equipment and supplies to accomplish the tasks required under this order. Personal or company use of phones, utilities, computers, printers, copiers, etc., not directly related to required services is strictly prohibited.

Contractor shall not remove any government-furnished equipment or supplies from the worksite without the express written permission of the Contracting Officer’s Technical Representative or his/her designated representative.

24.0 NON-PERSONAL SERVICE STATEMENT

Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the statement of work. Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work

25.0 GOVERNMENT MANAGEMENT OVERSIGHT

Government management will provide general instructions on limitations, deadlines, how the work is to be completed. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. The contractor’s employees will independently carry out the assignments.

Completed work will be spot-checked by Government management for adherence to procedures, accuracy, and completeness.

26.0 TECHNICAL POINT OF CONTACT AND INSPECTION AND ACCEPTANCE

26.1 The Contracting Officer's Technical Assistants under this Task Order and the person responsible for performing inspection and acceptance of the contractor’s performance at the destination are the:

COR: To be determined at time of award Voice Phone:

Fax Phone:

E-mail:

Customer Representative: To be determined at time of award Voice Phone:

Fax Phone:

Customer Representative: To be determined at time of award Voice Phone:

Fax Phone:

Email:

Contracting Officer’s POC: To be determined at time of award

Name Voice Phone:

E-mail: