N0040622RT001 Solicitation.pdf

SEE ADDENDUM

(No Collect Calls)

N0040622RT001 05-Aug-2022

b. TELEPHONE NUMBER

360-476-0844

8. OFFER DUE DATE/LOCAL TIME

03:00 PM 23 Aug 2022

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N004069. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

BROOKE M. BUTCHER

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

N0040622ZIPLY

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC PUGET SOUND

467 W STREET, 2ND FLR

ATTN: BROOKE BUTCHER

BREMERTON WA 98314

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N00406 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAVSUP FLC PUGET SOUND

FOR VARIOUS LOCATIONS

SEE SCHEDULE

- WA

TEL: FAX:

360-476-2911FAX:

TEL: 360-476-0844 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

1,500

NAICS:

517311

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF66

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0040622RT001

Section A - Solicitation/Contract Form

NOTICE TO OFFERORS

1. The telecommunication services requested in this solicitation will be in support of Naval Air Station Whidbey Island and Naval Station Everett per Basic Agreement HC1013-21-H-0025. NAVSUP FLC intends to award a firm-fixed-price service type contract.

2. QUESTIONS: All questions regarding this solicitation shall be submitted in writing to the Contract Specialist, Brooke Butcher, via e-mail at brooke.m.butcher.civ@us.navy.mil.

3. EVALUATIONS: Proposals will be evaluated in accordance with paragraph entitled “52.212-2 Evaluation

– Commercial Items” found in section M of this solicitation. Also see “Addendum to 52.212-1”, located in section L of this solicitation, for submission requirements.

4. SOLICITATION: The entire completed and signed solicitation shall be returned as part of your offer, via email, to the Contract Specialist. Also, be sure to complete all certifications and attachment one in this solicitation. No mailed or faxed offers will be accepted.

5. Any exceptions to specifications must be submitted in writing, 2 days prior to the proposal due date. Any exceptions approved by the Contracting Officer will be done by amendment to the solicitation.

6. The date and closing time for receipt of offers for this solicitation is provided in block 8 on the Standard Form 1449.

7. Provide the published Tariff rates for the applicable service area.

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months

TELEPHONE SERVICES FOR MISSION CUSTOMERS

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.1 to 7.0.2 and 8.0.1 to 8.0.2 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

MILSTRIP: N0040622ZIPLY

PURCHASE REQUEST NUMBER: N0040622ZIPLY

PSC CD: DD01

NET AMT

0002 12 Months

TELEPHONE FOR REIMBURSABLE CUSTOMER

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.3 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

MILSTRIP: N0040622ZIPLY

PURCHASE REQUEST NUMBER: N0040622ZIPLY

1001 12 Months

OPTION TELEPHONE SERVICES FOR MISSION CUSTOMERS

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.1 to 7.0.2 and 8.0.1 to 8.0.2 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

MILSTRIP: N0040622ZIPLY

1002 12 Months

OPTION TELEPHONE FOR REIMBURSABLE CUSTOMER

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.3 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

2001 12 Months

OPTION TELEPHONE SERVICES FOR MISSION CUSTOMERS

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.1 to 7.0.2 and 8.0.1 to 8.0.2 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

2002 12 Months

OPTION TELEPHONE FOR REIMBURSABLE CUSTOMER

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.3 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

3001 12 Months

OPTION TELEPHONE SERVICES FOR MISSION CUSTOMERS

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.1 to 7.0.2 and 8.0.1 to 8.0.2 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

3002 12 Months

OPTION TELEPHONE FOR REIMBURSABLE CUSTOMER

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.3 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

4001 12 Months

OPTION TELEPHONE SERVICES FOR MISSION CUSTOMERS

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.1 to 7.0.2 and 8.0.1 to 8.0.2 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

4002 12 Months

OPTION TELEPHONE FOR REIMBURSABLE CUSTOMER

FFP

Provide telecommunication services outlined in the Performance Work Statement

7.0.3 and attachment 1.

Per Basic Agreement HC1013-21-H-0025.

FOB: Destination

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

Performance Work Statement Telecommunication Services at

Naval Air Station Whidbey Island Naval Station, Everett

1.0 General Information

1.0.1 Introduction: The mission of NCTAMS PAC Det Puget Sound (NCTAMS PAC DET PS) is to provide telephony services to Naval (Air Station Whidbey Island). This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control (C2) operations and exercises to its tenant U.S Navy, Air Force, U.S. Coast Guard commands, other Dept of Defense (DoD) agencies, and Commander Navy Region North West (CNRNW) Area of Responsibility (AOR).

A. NCTAMS PAC DET PS operates under Naval Computer and Telecommunications Area Master Station Pacific

(NCTAMS PAC) which is headquartered at Wahiawa, Hawaii.

B. This Performance Work Statement (PWS) describes the level of effort that must be undertaken to support the telephone services within the (CNRNW) area of responsibility.

1.0.2 Background: NCTAMS PAC DET PS is the central point for telecommunications and telephone services.

The goal is to provide and ensure operational telephone services for shore based customers with their Area of Responsibilities.

2.0 SCOPE OF WORK

2.0.1 General Requirements: The PWS is a comprehensive description of local exchange access services, analog and digital access transport services, and intra-Local Access Transport Area (LATA) interconnect functions to NBK Bangor. The Contractor shall have facilities based either locally or by region and shall provide all transmission facilities, equipment, materials, maintenance, test equipment, and design layout needed to perform and provide local access and transport services and functions at the designated demarcation point. These services shall include any special items, equipment, wiring or infrastructure to ensure the Contractor’s proposed solution is compatible with the government’s current infrastructure. The contractor is responsible for troubleshooting and maintaining the operation of the circuit up to its termination point.

Access to the local exchange shall include operator assistance, emergency 911/E911 services/functions, and circuits/trunks to base DMARC and 911/E911 database maintenance where applicable. The contractor shall follow all Federal Communications Commission (FCC), Public Utility Commission (PUC), Department of Defense (DOD), Navy and industry standards for this requirement.

2.0.2 Competitive Economic Advantage Consideration: The local exchange or Dial Central Office services provided for under the pricing, terms, and conditions of this contract are principally intended to meet known installation service requirements and an estimate of the type of services that may be required during the term of the contract. Where the contracting officer determines usage of the contract to be cost effective and the contractor providing such services to the Government agrees and has the additional capability to provide services.

2.0.3 Documents: The contractor shall acquire a list of applicable industry standards that shall be followed in the performance of the contract. These documents shall be made available to the Government upon request.

3.0. Requirements

3.0.1. The Base Communications Officer (BCO) at NAS Whidbey Island is responsible for

Telecommunications activities and will be identified in this PWS. After services are authorized by the Navy’s Contracting Office at Fleet Logistics Center Puget Sound (FLC PS), the Contractor shall coordinate with the BCO prior to the installation, removal, expansion, and/or change out of equipment.

3.0.2. The Government will provide floor space for the installation of the Contractors provided transmission equipment. The floor space shall be limited to accommodate Contractor-provided relay rack(s), 19 to 23 inches wide by 7 feet tall, as ceiling height permits at each designated demarcation. Space is available for 1 or 2 relay rack(s) for Contractor equipment in the Demarcation Building. The Government will provide adequate wall space should the contractor not require floor/rack space. The Government will provide electrical power and room environment for the installation of the Contractor equipment. When additional rack space, floor space, or wall space is required to support Government requirements, the Contractor shall coordinate with the BCO.

3.0.3 Commercial Subscriber Lines (CSL). The Contractor shall provide subscriber lines as specified in the Appendix 10. Local exchange access, as applicable, shall include commercial subscriber lines and foreign exchange (FX) lines. A CSL is defined by Government standards as a voice grade subscriber line serving directly from the contractors central office switch to customer’s location. CSL termination shall be to the telephone jack in the room designated by the customer. A central office CSL can be terminated to a telephone set, fax, modem, etc., to provide voice grade communications to the Public Switch Telephone Network for a single user. Foreign exchange lines are defined by the Government as telephone numbers that are outside of the site local calling area. By connecting to a remote (foreign) exchange, the equivalent of local service from a distant exchange is provided.

3.1.1.2. Commercial Subscriber Line Basic Service (BS). BS of a line, as a minimum, shall include the following:

a. dial tone

b. direct inward dialing

c. direct outward dialing

d. Dual Tone Multi-Frequency (DTMF)

e. local exchange access

f. equal access

g. call blocking for Numbering Plan Area (NPA) 900

h. operator assistance (0+ & 00+)

i. 911/E911 services, where available

j. non-published directory number

k. service disconnect with referral service (the referral service shall be at least three (3) months after a customer has been moved, changed, or disconnected

l. block third party billing

m. Toll free access

3.1.1.3. Commercial Subscriber Line Optional Features or Functions. The Contractor shall provide optional line features as specified in the Appendix 10. An optional feature could be an individual feature or a group of features or functions.

3.1.1.4. Subscriber Line Relocation. The Contractor shall perform subscriber line relocation(s) and shall provide information needed for database updates for 911/E911 service purposes within one hour of completion of relocation.

3.1.1.5. Exchange Access Trunks. The Contractor shall provide local exchange access service circuits for local trunks as specified in the Appendix 10.

3.1.1.6. Exchange Access Trunks Basic Service (BS). BS of an exchange access trunk, as a minimum, shall include the following:

a. Call blocking for Numbering Plan Area (NPA) 900 direct inward dialing direct outward dialing two-way dialing channelization of digital trunks (as specified by work order) trunk busy tones, DTMF, MF 2/6 and dial pulse (DP) address signaling, access, services trunk and/or trunk group establishment, automatic trunk member selection (sequential, linear, most idle, etc.) automatic trunk group alternate route selection Toll free access

b. Access to and selection of the members within the trunk group between two telephone switching systems must be coordinated to provide optimum member selection and minimize glare conditions. When two or more trunk groups are established to provide services between the switching systems, the alternate route selection from one trunk group to the next provides users’ access to these trunk groups in a coordinated and predetermined routing sequence. The selection of members within a trunk group and the alternate route selection of two or more trunk groups are included as basic functions of trunks and their access.

3.1.1.7. Point-to-Point Circuits. Refers to a connection restricted to two endpoints. A traditional point-to-point circuit is a communications medium with exactly two endpoints. The host equipment at either end has to take full responsibility for formatting the data transmitted between the two end points. Point-to-Point circuits will not extend beyond the LATA or state line boundary.

3.1.1.8. Basic Rate Interface (BRI) Circuits. BRI (128 – 256 – 384 ….512kb) and/or any circuit provisioning to include 1.54T-1 must meet the end equipment requirements for our base multi-functions to connect and operate at layer 1 and layer 2. Most circuits provisioned today come in 2-wire-line BRI (128kb each) – usually utilized for local video support. BRI traffic (as with any locally received commercial circuits) is sent out to our serviced customer on dry cable pair to the end-device. Past practices from local Telco, we receive new circuits on a demarcation point located at the main distribution frame (MDF) – from there our techs will cross-connect out to our cable plant and wire customer jack to RJ-45, RJ-48C as applicable.

3.1.2. Transport Services. The Contractor shall provide local exchange transport channel services as specified in the Appendix 10. Local transport channel services include transport channel termination and transmission support, as applicable, for analog lines, ISDN lines, alarm circuits, data circuits up to 64 Kbps or aggregate N x 64 Kbps, High Capacity Digital Subscriber Line (HDSL), Digital Signal level 1 (DS-1), DS-3, OC-3, and may be expanded to OC- 12, OC-24, OC-48, and higher bandwidth where applicable.

3.1.3. Circuit Termination. Circuit termination at the Government installation includes the Main Distribution Frame (MDF) for analog signals, metallic cable pairs, Digital Signal Cross-Connect (DSX)-1 patch, cross connect panel for T-1 circuits, DSX-3 for electrical T-3 circuits, fiber optic patch and cross connect panels for optical interface equipment such as the optical carrier or SONET systems, optical multiplexer equipment, and may extend to Cat 5/6 RJ-45 jack fields if directed by BCO to ensure adequate hand off of the circuit to the government. Other wall-mounted, punch-down, terminal blocks are used for isolation and termination of Contractor metallic facilities. The Contractor shall ensure that all circuits are clearly tagged in a permanent manner with the circuit identification number or telephone number assigned to the circuit, and the work order number. The contractor shall be responsible to provide all equipment, facilities and wiring up to the government demarcation point.

3.1.3.1. Analog and Low Data Rates. The Contractor shall terminate the analog and lower data rate circuits to the Contractor-provided terminal blocks. The Government shall provide frame space on the MDF for the installation of the Contractor provided protector vertical and horizontal blocks. All outside plant copper cables entering the demarcation location must be electrically protected (grounded, terminated on protector modules, etc.).

3.1.3.2. High Data Rates. The Contractor shall properly terminate digital circuits to the Contractor provided DSX- 1, DSX-3, or fiber optic patch panel

3.1.3.3 Circuit Testing. The Contractor shall provide the test results to the BCO after a new circuit is tested, approved, and activated. The notification shall be in a written or verbal format at the discretion of the BCO. The parameters of the circuit characteristics shall be documented in the Customer Service Records.

3.1.4. Local Exchange Access and Service Areas. The Contractor shall provide flat rate (FR) services within local calling areas. FR services apply for both lines and trunks. The local exchange access service areas shall, as a minimum, include the areas/zones coverage as currently defined by the incumbent local service provider(s) and/or the State PUC for the Site and shall be applied under the scope of this contract. When the Contractor provides services to a Government installation, the LATA boundary shall not be limited or restricted to a Contractor’s service area.

Connection to intra-LATA exchange areas and with inter-LATA exchange carriers is required. Access to the local exchange shall include Operator Assistance, Directory Assistance, and 911 services and functions.

3.1.5. Number Portability. The Contractor shall provide number portability for commercial subscriber lines and local exchange direct-in-dial (DID) directory numbers. The consistent use of the same prefix exchange and directory numbers provides the Government installation with its commercial identity. The Government installation is also serviced by other Government switched networks (e.g., the Federal Telephone Service (FTS), and the Defense Switched Network (DSN)). These networks provide DID trunks and are directly dependent on the mutually assigned DID number to terminate into stations on the installation. Local exchange number portability and DID number growth is a critical factor in the ability of a Government installation to support its personnel and its missions. The Contractor shall comply with the Federal Communications Commission (FCC), and the State Public Utility Commission (PUC) mandates for number portability.

3.4. Restoration of Service and Maintenance. The Contractor shall respond and restore service outages. From the time of receipt of the notification, the Contractor shall respond within the time limits as indicated below to discuss the outage issue. For mission-essential functions, the BCO will identify and prioritize the essential contractor services.

The BCO will submit these services to the Telecommunications Services Priority (TSP) and the base Restoration Priority List (RPL). The Contractor will prioritize and perform restorations IAW the TSP & RPL. In the event that the Contractor anticipates not being able to perform any of the essential contractor services IAW the TSP & RPL during a crisis situation, the Contractor shall notify the Contracting Officer or other designated representative as expeditiously as possible and use its best efforts to cooperate with the Government in the Government’s efforts to maintain the continuity of operations. For other non-mission essential functions, if it is determined by the Contractor that the outage restoration time frames cannot be met, the Contractor will contact the BCO.

The Contractor shall respond to the Government within one (1) hour of notification.

3.4.1. Catastrophic Outage. The BCO can declare any outage as a catastrophic outage if the outage significantly affects the mission of the Government. A catastrophic outage is normally a sudden and widespread disaster stemming from the result of a man made or natural disaster in which property and site network infrastructure are completely destroyed. Restore service time will be determined from the time the Contractor responds to the Government’s notification in accordance with the local TSP and RPL requirements. The contractor must advise the BCO of their restoration procedures for the base in a catastrophic situation.

3.4.2. Emergency Outage. The BCO can declare any outage as an emergency outage if an outage significantly affects the mission of the Government. Emergency is defined by the government as any outage that severely hampers the Navy’s mission and can be restored within the restoration parameters. Restore service within four (4) hours from the time the Contractor responds to the Government’s notification.

3.4.3. Serious Outage. The BCO can declare any outage as a serious outage if an outage significantly affects the mission of the Government. Restore service within twenty-four (24) hours from the time the Contractor responds to the Government’s notification

3.4.4. Routine Outage. The BCO can declare any outage as a routine outage if an outage does not seriously affect the mission, but does hamper day-to-day operation of the Government installation. Restore service within two (2) calendar days from the time the Contractor responds to the Government’s notification.

3.4.5. Scheduled Outage. The Contractor shall advise the base BCO of any scheduled outage that will affect ANY of the telecommunication services. The Contractor shall inform the BCO 30 days in advance of the scheduled outage and provide a detailed explanation for the outage to include the amount of downtime.

3.5. 911/E911 Services. The Contractor shall provide access to 911 or enhanced 911 services, where available, through the local city or county emergency services organization. Contractor shall provide, where applicable, 911/E911 database maintenance of official numbers to ensure the 911/E911 database is updated within one hour after completion of a work order where telephone number was installed, relocated, or disconnected. This applies to all official telephone numbers to include base switch or CSL(s).

3.6. Public Listings. The Contractor shall provide public listings, cross reference listings, and foreign listings for the Government installation. The listings shall be listed in the Government section and/or alphabetical section. The Contractor shall coordinate with the BCO to obtain a list and the contents of the Public Listings. The contents of each cross reference listing shall, as a minimum, include the organization title and a referral statement to the appropriate Government Agency. All other listings shall, as a minimum, include the Government title, organization title, address, and telephone number.

3.7. Service Orders. From the time of receipt of the work order, the Contractor shall complete the work order within the specified time limits. The work orders will be determined by the BCO as emergency, priority, or routine services.

If it is determined by the Contractor that the service order time frames cannot be met, the Contractor will contact the

BCO.

3.7.1. Emergency Services. The Contractor shall complete work orders within three (3) calendar days.

3.7.2. Priority Services. The Contractor shall complete work orders within seven (7) calendar days.

3.7.3. Routine Services. The Contractor shall complete work orders within fourteen (14) calendar days.

3.8. Traffic Analysis. The Contractor shall perform traffic measurement and traffic analysis as required.

3.8.1. Traffic Analysis for City Trunks. The Contractor shall perform traffic analysis for city trunks once per year when tasked by the BCO. The Contractor shall provide a report to BCO NLT 15 calendar days after notification of request.

3.8.1.1. The Traffic Analysis for City Trunks report shall provide data concerning the use and congestion of the city trunks, and will be used to determine whether the city trunks provide adequate traffic capacity and whether existing facilities are adequate.

3.8.1.2. The Traffic Analysis for City Trunks report shall provide printed, tabulated data from the traffic measuring system and shall provide measurements for seven (7) consecutive business days, on an hourly basis, unless a shorter interval is requested.

3.8.1.3. The Traffic Analysis for City Trunks report shall contain an analysis of the traffic measurements and recommendations based on the analysis. Recommendations shall address expansion/reduction of the city trunks. The report shall, as a minimum but not limited to, include trunk group name, trunk group number, trunk type, working quantity within each group, average busy hour for 2-way/incoming/outgoing trunks, average usage in CCS or Erlangs, current grade of service at average usage, number of trunks recommended for each trunk group at a P.01 grade of service.

3.8.2 Traffic Analysis for Higher Bandwidth Transport Circuits. The Contractor shall perform traffic analysis for higher bandwidth transport circuits as required. The Contractor shall provide a report NLT 15 calendar days after the Government request of the traffic study.

3.8.2.1. The Traffic Analysis for Higher Bandwidth Transport Circuits report shall provide data concerning the use and congestion of the transport system, and will be used to determine whether the transport system provides adequate traffic capacity and whether existing facilities are adequate.

3.8.2.2. The Traffic Analysis for Higher Bandwidth Transport Circuits report shall provide printed, tabulated data from the traffic measuring system.

3.8.2.3. The Traffic Analysis for Higher Bandwidth Transport Circuits report shall contain an analysis of the traffic measurements and recommendations based on the analysis. Recommendations shall address expansion of the transport system hardware and software, and shall be specific for the transport type being analyzed. The report shall, as a minimum but not limited to, include transport circuit name (ID), description of transport circuit, circuit type (voice, data, point-to-point, broadcast, packet switch, frame relay, SONET, ATM, etc.) transmission rate (DS1, DS3, STS1, OC-3, OC-12, OC-24, OC-48, etc.) average maximum usage bandwidth, average minimum usage bandwidth, and average usage bandwidth.

3.9. Customer Service Records (CSR). The Contractor shall establish a single Billing Telephone Number (BTN) for all awarded services. The same BTN will be utilized for any subsequent service changes as a direct result of any contract modification issued by Fleet Logistics Center Puget Sound (FLC PS). The Contractor shall update CSR no later than ten (10) working days after a service ordered has been activated.

3.9.1. Contractor format for the CSR shall be in MSWord or Excel format and may be provided to the requestor via hard paper copy, CD, or electronic email; however the following information is required for each type of service circuit.

3.9.1.1. Direct-in-dial (DID) numbers: NPA-NXX-XXXX, non-recurring costs, and monthly recurring costs.

3.9.1.2. Commercial Subscriber Lines: User name/office symbol, user address (Bldg # - if applicable, street address, city/base, state & zip code), directory number, demarcation location (Bldg # - if applicable, street address, city/base, state & zip code), description of service type for each item or sub-item, optional features provided, quantity, non-recurring costs, monthly recurring costs, and activity date.

3.9.1.3. Trunks: Description of trunk/trunk group ID (DID, DOD, FEX, etc.), trunk circuit ID number, trunk access number (NPA-NXX-XXXX), demarcation location (Bldg # - if applicable, street address, city/base, state & zip code), trunk type (IC, OG, 2-way, 2-wire, 4-wire, etc.), digital (number of channels equipped) or analog, signaling type (loop, E&M, SF, ESF, etc.), address signaling (DTMF, MF 2/6, PRI, SS7, DP, NP, etc.), start dial signaling (Ground Start, IM, DD, WS, etc.), answer supervision (loop, E&M, PRI, etc.), quantity, non-recurring costs, monthly recurring costs, and activation date.

3.9.1.4. Transport circuit: Description of transport circuit/ID (circuit name), circuit ID number, circuit type (voice, data, point-to-point, broadcast, packet switch, frame relay, SONET, ATM, etc.) transmission rate 2.4/4.8/9.6/14.4/19.2/28.8/56/64 kbps, DS1/T1, DS2, DS3, STS1, OC3, OC12, OC24, OC48, etc.), demarcation location (Bldg # - if applicable, street address, city/base, state & zip code), quantity, non-recurring costs, monthly recurring costs, and activation date.

3.9.2. The CSR will also include a total monthly cost for all services.

3.9.3. The Contractor shall provide one copy of all Customer Service Records to the Navy Site POC NLT 60 calendar days following initial service cutover. After initial submission, the Contractor shall provide one copy of Customer Service Records annually to the BCO.

3.9.4. The Contractor shall provide (where applicable) the customer, to include Navy personnel, the ability to access through a portal monthly billing documents and CSR information. This will provide the Navy the ability to extract the required account information without interaction by the Contractor thus streamlining the need to review and download billing and CSR documentation.

3.10. Invoice Reconciliation Report. The Contractor shall provide an Invoice Reconciliation Report (IRR) analysis within 60 days after award. After initial submission, the Contractor shall provide the Invoice Reconciliation Report by 30 Sep of each year in the period of performance for this contract.

3.10. 1 Contractor format for the Invoice Reconciliation report is acceptable; however, the following information shall be summarized in report format:

3.10.1.1. Contract Number and location of site

3.10.1.2. Summary of services added, deleted or changed during the reporting period.

3.11. Diversity/Diverse Routing. Diversity of a transport channel provides the capability by the service provider to offer protection of a transport channel to avoid a single path failure between two demarcation points in the local exchange network. Diversity is primarily considered to be designed redundant paths, rings, etc., along with the electronic systems in the path that permit transport channels to reach their destination demarcation point in the local exchange without interruption in the event of the failure of one path.

3.12. Contract Management.

3.12.1. Meetings. The Contractor’s project manager shall be available from Monday to Friday, between 7:00 am to 5:00 pm local time, to meet the BCO on-site for technical interchange discussions. A meeting will be scheduled within ten (10) business days for a routine service requirement, five (5) business days for an essential service requirement that may need special attention, or two (2) business days for a mission essential requirement needing immediate attention.

3.12.2. Support. The Contractor shall assist Government representatives with testing and implementation of a new service circuit or expansion to existing circuits. The Contractor shall cooperate with the BCO or other Contractors who may be interconnecting with other related services. When expansion services entail Contractor support that requires additional equipment or testing to activate a circuit, the Contractor shall develop the installation and activation plans with the BCO.

3.12.3. Point-of-Contact. The Contractor shall provide a 24-hour point-of-contact telephone number for the notification of telephone/circuit outages and services.

3.12.4 Purchase descriptions for service contracts (reference DFARS 211.106). Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

3.13. Regulations and Policies. The Contractor shall follow all base regulations and policies regarding security, safety, and environment and federal, state, and local regulations, as applicable. The BCO will conduct a local regulation and policy briefing prior to the commencement of work.

3.13.1. Safety Training and Education. The Contractor must have a safety and health plan for the employees. The employer shall instruct each employee in the recognition and avoidance of unsafe conditions and the regulations applicable to his work environment to control or eliminate any hazards or other exposure to illness or injury.

3.13.2. Safety and Health. The Contractor shall meet with the local safety and bioenvironmental personnel prior to work surveys to determine any potential problems with the projected work in areas that may contain asbestos, hazardous materials, and hazardous wastes. The Contractor shall follow local procedures established by the local safety and health offices. Reference the instructions in CFR 29, Part 1926.58, Appendix G for proximate to asbestos containing materials. The Contractor shall meet with the local Civil Engineers to determine proper procedures for disposal of residue hazardous materials and empty hazardous materials containers.

3.13.3. Hazardous Material Reporting on Federal Installations. The Contractor (primary and sub) are required to provide Material Safety Data Sheets (MSDS) on each hazardous material/compound that will be used in the performance of work specified by Government contract. The MSDSs will be provided to the federal facilities Environmental Management Office for approval of use prior to any use of the hazardous materials (paints, solvents, cleaners, encapsulating compounds, etc.). Hazardous materials are not permitted on any federal facility until approval has been processed and granted through the local Environmental Management. There are no exceptions to this requirement.

3.13.4. Ozone Depletion. No ozone depleting chemicals or compounds will be used during the performance of work.

(EPA Clean Air Act, 1991 Revision).

3.13.5. Accident/Incident Reporting and Investigation. The Contractor shall record and report to the BCO all available facts relating to each instance of accidental damage to Government property or injury to either Contractor or Government personnel. The Contractor shall secure the accident scene and wreckage until released by the accident investigative authority through the BCO and contracting officer. If the Government elects to conduct an investigation of the incident, the Contractor shall cooperate fully and assist the Government personnel until the investigation is completed.

3.13.6. Subcontractors Safety. The Contractor shall be responsible for ensuring his/her subcontractors comply with all the provisions of this contract.

4.0. Security Requirements. Contractor must comply with the following security requirements.

4.1. Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include the employee’s name, social security number and type of investigation if contract work involves unescorted entry to Navy restricted areas or other sensitive areas designated by the installation commander. The list shall be provided to the BCO and sponsoring agency’s Security Manager. An updated listing shall be provided when an employee’s status or information changes.

4.2. Pass and Identification Items for Controlled Industrial Area (CIA).

4.2.1. Green Badge. Contractor/Vendor shall email the BCO at least 3 (three) weeks prior to work start date with the following info: Company Name, Address, Start Date and End Date, a list of names (Full First, Middle Initial and Full Last), Social Security Number for each and verify US Citizenship for each.

4.2.2. Red Badge (Restricted Areas). Contractor/Vendor shall email the BCO at least 3 (three) weeks prior to work start date with the following info: Company Name, Address, Start Date and End Date, a list of names (Full First, Middle Initial and Full Last), Social Security Number for each and verify US Citizenship for each. A secret or above clearance is required to enter restricted areas, therefore the Contractor/Vendor Security Officer will need to make the necessary entry in JPAS using PSNS SMO (002515). The Contractor/Vendor must GO to Pass & ID and provide State or Government issued Picture ID and Original Birth Certificate or valid Passport. If neither Original Birth Certificate nor Passport are available, then a letter from the Company will be needed to verify US Citizenship.

4.2.3. Vehicle Pass for CIA: (Company vehicles only, NO personal vehicles). Contractor/Vendor will email or fax a copy of the Vehicle Registration to the BCO at least 2 weeks prior to work start date. Contractor/Vendor must GO to PASS & ID and provide Driver’s License, Proof of Insurance, and Vehicle Registration and present their Badge to obtain the Vehicle Pass. Note: the Company MUST be listed on the Insurance and the Vehicle MUST have the Company Logo.

4.2.4 Returned badges. When a Contractor and or Vendor resigns, retires or is terminated the Contractor will return their CIA Badge to the BCO Office.

4.3. Traffic Laws. The contractor and its employees shall comply with base traffic regulations.

4.4. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on base.

4.5. For Official Use Only (FOUO). The contractor shall comply with DOD 5400-7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, and requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting, and safeguarding FOUO material.

4.6. Physical Security. The contractor shall be responsible for safeguarding all government property and controlled forms provided for contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

5.0. Base Communication Office (BCO) for NAS Whidbey Island, Naval Station Everett and Puget Sound Naval Shipyard:

BCO Managers:

NASWI:

Israel Avendano 360-257-3700

Email: israel.avendano.civ@us.navy.mil

Assistant:

Dayna Barnhart 360-257-3007 Email: dayna.l.barnhart.civ@us.navy.mil

NSE:

Nemy P. Alvarado 425-304-3166 Email: nemy.p.alvarado.civ@us.navy.mil

PSNS:

Russell Smith 360-476-0711 Email: russell.g.smith18.civ@us.navy.mil

Assistant:

Marion Chambliss 360-476-2715 Email: marion.chambliss3.civ@us.navy.mil

Address:

NCTAMS PAC DET PS

3565 N Langley Blvd Oak Harbor, WA. 98278

NCTAMS PAC DET PS

2000 Marine View Drive Naval Station Everett WA

NCTAMSPAC DET Puget Sound 2255 Cole Ave – Bldg. 985 Bremerton, WA. 98314

6.0. Demarcation Locations:

NASWI:

3565 N Langley Blvd Bldg. 975 Oak Harbor, WA 98278 Seaplane Base:

315 West Pioneer Way Bldg. 12 Oak Harbor, WA 98277

NSE:

2000 W Marine View Dr.

Bldg. 2114 Rm. 121 Everett, WA 98207

Smokey Point:

13918 45th Ave NE

RM 1-G

Marysville, WA 98271

Jim Creek:

21027 Jim Creek Rd.

Bldg. 2 Arlington, WA 98223

PSNS:

Service Point A Location:

1400 Farragut Ave. Building 850 Bremerton, WA 98314

7.0 Services: The contractor shall provide services to Naval Air Station Whidbey Island as outlined below:

Commercial DID: 360-240-1341, 360-675-2823, 360-678-2270, 360-678-2934, 360-678-3566 360-678-3335, 360-678-3607, 360-678-0753, 360-678-1412, 360-678-4872

7.0.1 Mission Customer – CNRNW JON PWS11

Service: Quantity:

COMM LINES 10

CIRCUITS 7

Provide services for the listed quantities per sheet of PWS11 attachment 1: phone/circuit list.

7.0.2 Mission Customer – NAVAL OCEAN PROCESSING FACILITY JON PWZ21

Service: Quantity:

Fiber Optic Termination 1

CIRCUITS 3

Provide services for the listed quantities per sheet of PWZ21 attachment 1: phone/circuit list.

7.0.3 Reimbursable Customer – DECA JON PWV11

Service: Quantity:

COMM LINES 1

360-679-8265 Provide services for the listed quantities per sheet of PWV11 attachment 1: phone/circuit list.

8.0 Services: The contractor shall provide services to Naval Station Everett as outlined below:

8.0.1

Jim Creek – DS1 from Everett to Jim Creek

1.UHMA.59548.GTEW

DID Number Assignment:

Commercial Line 360-435-3314

8.0.2 Mission Customer – NAVFAC JON PER11

Service: Quantity:

COMM LINES 1

Provide services for the listed quantities per sheet of PER11 attachment 1: phone/circuit list.

9.0 Quality Assurance Service Plan

Performance will be measured in accordance with the following table:

Performance Element

Performance Requirement

Surveillance Method

Frequency Acceptable Quality Level

Contractor Quality Control Plan

QC activities, inspections, and corrective actions

Inspection by the

GSO

Quarterly for overall QC activities;

100% Compliance completed as required by the plan.

As Required for corrective actions.

with the contractor plan.

Contract Deliverables

Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task Orders, etc., as applicable.

Inspection by the

GSO

100% inspection of all contract deliverables.

>95% of deliverables submitted timely and without rework required.

Overall Contract Performance

Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the GSO’s annual report on Contractor Performance

Assessment by the

GSO

Annual All performance elements rated Satisfactory (or higher)

Invoicing Monthly invoices per contract procedures are timely and accurate.

Review & acceptance of the invoice

Monthly 100% accuracy

Combating Trafficking In Persons Plan (CTIP) per FAR clause 52.222-50(h)

Contractor to provide CTIP Plan for all contractor personnel performing on Government facility

Inspection by the

GSO

Annual

100% Compliance with the contractor plan

If performance is within acceptable levels, it will be considered to be satisfactory. If not, overall performance may be considered unsatisfactory.

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF

WORK/PERFORMANCE WORK STATEMENT.

Service Contract Reporting (SCR), Per NMCARS 5237.102-90:

“The contractor is required to completely fill in all required data fields using the following web address:

https://sam.gov/SAM/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://sam.gov/SAM/.

Steps for Submitting a Service Contract Report (SCR)

1. Go to www.sam.gov and log in.

2. Select Entity Registrations and then select Service Contract Reporting.

3. SAM displays your entities which have service contracts and meet the reporting criteria.

Select View by entity to see the service contracts for each entity.

4. Next, select Add for the service contract against which you want to create a Service Contract Report.

Each service contract which meets the FAR Subpart 4.1703 reporting thresholds is displayed.

5. You will be taken to the Complete Service Contract Report page. SAM displays the contract details and allows you to report. You are required to enter the following information: • Total Amount Invoiced: Total dollar amount invoiced for services performed during the previous Government fiscal year under the contract (this amount should include the prime and any subcontract amount). • Prime

Contractor Hours Expended: Prime contractor direct labor hours expended on the services performed during the previous Government fiscal year. The amount you enter is automatically divided by 2,080 hours to calculate a Full Time Employee (FTE) equivalent, displayed under the Prime Contractor Hours Expended as Prime Contractor FTEs.

6. Report any required Tier 1 subcontractor information by selecting the Add Tier 1 Subcontract Information button.

7. When you are ready to submit the report, select Submit. This saves your report and returns you to the Select Service Contract page where you can create other SCRs or edit an existing SCR.

Defense Biometric Identification System (DBIDS) for vendor base access Vendor’s requesting base access must go to the following website and register: http://dbids.dmdc.mil/#!/. Vendor’s must request for base access as soon as possible after receiving award to ensure that all employees base access request(s) are approved before the start of the contract’s period of performance.

SUPTXT203.1106-1 (3-18) CONTRACTOR SUPPORT THROUGH THE ABILITYONE

PROGRAM

NAVSUP Fleet Logistics Center Puget Sound may utilize contractor support through the AbilityOne Program, as needed, to perform contract closeout functions for this acquisition. Information, including business sensitive/confidential or proprietary data, that the offeror provides to the Government or information already in the possession of the Government may be viewed and utilized by the AbilityOne Program support contractor personnel during the course of its contract performance. The information that may be made available to the support contractor may include, for example, pricing and technical proposals, historical contract, pricing and performance information, Commercial Asset Visibility (CAV) reporting information and similar data/information.

By submission of a proposal in response to this solicitation, the offeror and its subcontractors consent to a release of their business sensitive/confidential or proprietary data to the Government's AbilityOne Program support contractor personnel in order to perform close out services. Prior to the release of any such information to the support contractor, the support contractor will have in place with the Government a Non-Disclosure/Non-Use Agreement in accordance with the terms of the AbilityOne Program support contract. Offerors may execute their own Non-Disclosure Agreement with the AbilityOne Program (AbilityOne contact information available from the contracting point of contact). The support contractor must provide copies of the executed agreements to the Contracting Officer and the Surveillance Official for the support contract; and the offeror/contractor for this acquisition must provide copies of the executed Agreement to the Contracting Officer for this acquisition. If the offeror/contractor seeks such a Non-Disclosure Agreement with the AbilityOne Program support contractor, the Agreement must be executed no later than the date of final delivery under the resulting NAVSUP Fleet Logistics Center Puget Sound contract.

SUBTXT204-9400 (1-18) Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

Executive Order 13467, Reforming Processes Related to Suitability for Government Employee, Fitness for Contractor Employees and Eligibility for Access to Classified National Security Information, Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The 5 CFR 32 Part 157 in concert with DoD Manual 1000.13, Vol 1, implements the Federal Standards.

APPLICABILITY

This text applies to all DoD sponsored individuals who require CAC eligibility (or login and P/W if acceptable per contract) for: Physical access to DoD facilities or non-DoD facilities on behalf of DoD; Logical access to information systems (whether on site or remotely); or remote access to DoD networks that use only the CAC logon for user authentication, or access to sensitive and protected information.