18RT003_SOLICITATION.docx

N0040618RT003

Section SF 30 - BLOCK 14 CONTINUATION PAGE

NOTICE TO OFFERORS

1. QUESTIONS: All questions regarding this solicitation shall be submitted no later than four (4) days prior to solicitation closing date and time, via email to:

1. This solicitation is for telecommunication Dial-tone services per Basic Agreement HC1013-11-H-0146. NAVSUP FLC intends to award a firm, fixed price commercial contract.

1. Sole Source: This solicitation is sole sourced to Frontier Communications Northwest Inc.

1. SOLICITATION & AMENDMENTS: The entire completed and signed solicitation shall be returned as part of your quote. All amendments must be signed.

1. Provide pricing in accordance with settlement agreement Docket No. UT-121994 dated 14MAY13.

1. INVOICE: For mission customers, vendor will need to provide 7 separate invoices that identifies each JON and services provided under that.

7.0.1 and 8.0.1 - JON PNC4B

7.0.2 - JON PWS11

7.0.3 - JON PWG21

7.0.4 - JON PWZ21

8.0.2 - JON PER11

8.0.3 - JON PBS11

STATEMENT OF WORK

Telecommunication Services at Naval Air Station Whidbey Island 01 August 2018

1.0 General Information

1.0.1 Introduction: The mission of NCTAMS PAC Det Puget Sound (NCTAMS PAC DET PS) is to provide telephony services to Naval (Air Station Whidbey Island). This includes: secure and reliable, classified and unclassified, voice and data services in support of Command, Control (C2) operations and exercises to its tenant U.S Navy, Air Force, U.S. Coast Guard commands, other Dept of Defense (DoD) agencies, and Commander Navy Region North West (CNRNW) Area of Responsibility (AOR).

A. NCTAMS PAC DET PS operates under Naval Computer and Telecommunications Area Master Station Pacific (NCTAMS PAC) which is headquartered at Wahiawa, Hawaii.

B. This Performance Work Statement (PWS) describes the level of effort that must be undertaken to support the telephone services within the (_________) area of responsibility.

1.0.2 Background: NCTAMS PAC DET PS is the central point for telecommunications and telephone services. The goal is to provide and ensure operational telephone services for shore based customers with their Area of Responsibilities.

2.0 SCOPE OF WORK

2.0.1 General Requirements: The PWS is a comprehensive description of local exchange access services, analog and digital access transport services, and intra-Local Access Transport Area (LATA) interconnect functions to NBK Bangor. The Contractor shall have facilities based either locally or by region and shall provide all transmission facilities, equipment, materials, maintenance, test equipment, and design layout needed to perform and provide local access and transport services and functions at the designated demarcation point. These services shall include any special items, equipment, wiring or infrastructure to ensure the Contractor’s proposed solution is compatible with the government’s current infrastructure. The contractor is responsible for troubleshooting and maintaining the operation of the circuit up to its termination point. Access to the local exchange shall include: operator assistance, emergency 911/E911 services/functions, and circuits/trunks to base DMARC and 911/E911 database maintenance where applicable. The contractor shall follow all Federal Communications Commission (FCC), Public Utility Commission (PUC), Department of Defense (DOD), Navy and industry standards for this requirement.

2.0.2 Competitive Economic Advantage Consideration: The local exchange or Dial Central Office services provided for under the pricing, terms, and conditions of this contract are principally intended to meet known installation service requirements and an estimate of the type of services that may be required during the term of the contract. Where the contracting officer determines usage of the contract to be cost effective and the contractor providing such services to the Government agrees and has the additional capability to provide services.

2.0.3 Documents: The contractor shall acquire a list of applicable industry standards that shall be followed in the performance of the contract. These documents shall be made available to the Government upon request.

3.0. Requirements

3.0.1. The Base Communications Officer (BCO) at NAS Whidbey Island is responsible for Telecommunications activities and will be identified in this PWS. After services are authorized by the Navy’s Contracting Office at Fleet Logistics Center Pudget Sound (FLC PS), the Contractor shall coordinate with the BCO prior to the installation, removal, expansion, and/or change out of equipment.

3.0.2. The Government will provide floor space for the installation of the Contractor’s provided transmission equipment. The floor space shall be limited to accommodate Contractor-provided relay rack(s), 19 to 23 inches wide by 7 feet tall, as ceiling height permits at each designated demarcation. Space is available for 1 or 2 relay rack(s) for Contractor equipment in the Demarcation Building. The Government will provide adequate wall space should the contractor not require floor/rack space. The Government will provide electrical power and room environment for the installation of the Contractor equipment. When additional rack space, floor space, or wall space is required to support Government requirements, the Contractor shall coordinate with the BCO.

3.0.3 Commercial Subscriber Lines (CSL). The Contractor shall provide subscriber lines as specified in the Appendix 10. Local exchange access, as applicable, shall include commercial subscriber lines and foreign exchange (FX) lines. A CSL is defined by Government standards as a voice grade subscriber line serving directly from the contractor’s central office switch to customer’s location. CSL termination shall be to the telephone jack in the room designated by the customer. A central office CSL can be terminated to a telephone set, fax, modem, etc., to provide voice grade communications to the Public Switch Telephone Network for a single user. Foreign exchange lines are defined by the Government as telephone numbers which are outside of the site local calling area. By connecting to a remote (foreign) exchange, the equivalent of local service from a distant exchange is provided.

3.1.1.2. Commercial Subscriber Line Basic Service (BS). BS of a line, as a minimum, shall include the following:

a. dial tone

b. direct inward dialing

c. direct outward dialing

d. Dual Tone Multi-Frequency (DTMF)

e. local exchange access

f. equal access

g. call blocking for Numbering Plan Area (NPA) 900

h. operator assistance (0+ & 00+)

i. 911/E911 services, where available

j. non-published directory number

k. service disconnect with referral service (the referral service shall be at least three (3) months after a customer has been moved, changed, or disconnected

l. block third party billing

m. Toll free access

3.1.1.3. Commercial Subscriber Line Optional Features or Functions. The Contractor shall provide optional line features as specified in the Appendix 10. An optional feature could be an individual feature or a group of features or functions.

3.1.1.4. Subscriber Line Relocation. The Contractor shall perform subscriber line relocation(s) and shall provide information needed for database updates for 911/E911 service purposes within one hour of completion of relocation.

3.1.1.5. Exchange Access Trunks. The Contractor shall provide local exchange access service circuits for local trunks as specified in the Appendix 10.

3.1.1.6. Exchange Access Trunks Basic Service (BS). BS of an exchange access trunk, as a minimum, shall include the following:

a. Call blocking for Numbering Plan Area (NPA) 900 direct inward dialing direct outward dialing two-way dialing channelization of digital trunks (as specified by work order) trunk busy tones, DTMF, MF 2/6 and dial pulse (DP) address signaling, access, services trunk and/or trunk group establishment, automatic trunk member selection (sequential, linear, most idle, etc.) automatic trunk group alternate route selection Toll free access

b. Access to and selection of the members within the trunk group between two telephone switching systems must be coordinated to provide optimum member selection and minimize glare conditions. When two or more trunk groups are established to provide services between the switching systems, the alternate route selection from one trunk group to the next provides users’ access to these trunk groups in a coordinated and predetermined routing sequence. The selection of members within a trunk group and the alternate route selection of two or more trunk groups are included as basic functions of trunks and their access.

3.1.1.7. Point-to-Point Circuits. Refers to a connection restricted to two endpoints. A traditional point-to-point circuit is a communications medium with exactly two endpoints. The host equipment at either end has to take full responsibility for formatting the data transmitted between the two end points. Point to Point circuits will not extend beyond the LATA or state line boundary.

3.1.1.8. Bit Rate Interface (BRI) Circuits. BRI (128 – 256 – 384 ….512kb) and/or any circuit provisioning to include 1.54T-1 must meet the end equipment requirements for our base multi-functions to connect and operate at layer 1 and layer 2. Most circuits provisioned today come in 2-wire-line BRI (128kb each) – usually utilized for local video support. BRI traffic (as with any locally received commercial circuits) is sent out to our serviced customer on dry cable pair to the end-device. Past practices from local Telco, we receive new circuit on d-mark located at the main central office frame (MDF) – from there our techs will x-connect out to our cable plant and wire customer jack to RJ-45, RJ-48C as applicable.

3.1.2. Transport Services. The Contractor shall provide local exchange transport channel services as specified in the Appendix 10. Local transport channel services include transport channel termination and transmission support, as applicable, for analog lines, ISDN lines, alarm circuits, data circuits up to 64 Kbps or aggregate N x 64 Kbps, High Capacity Digital Subscriber Line (HDSL), Digital Signal level 1 (DS-1), DS-3, OC-3, and may be expanded to OC-12, OC-24, OC-48, and higher bandwidth where applicable.

3.1.3. Circuit Termination. Circuit termination at the Government installation includes the Main Distribution Frame (MDF) for analog signals, metallic cable pairs, Digital Signal Cross-Connect (DSX)-1 patch, cross connect panel for T-1 circuits, DSX-3 for electrical T-3 circuits, fiber optic patch and cross connect panels for optical interface equipment such as the optical carrier or SONET systems, optical multiplexer equipment, and may extend to Cat 5/6 RJ-45 jack fields if directed by BCO to ensure adequate hand off of the circuit to the government. Other wall-mounted, punch-down, terminal blocks are used for isolation and termination of Contractor metallic facilities. The Contractor shall ensure that all circuits are clearly tagged in a permanent manner with the circuit identification number or telephone number assigned to the circuit, and the work order number. The contractor shall be responsible to provide all equipment, facilities and wiring up to the government demarcation point.

3.1.3.1. Analog and Low Data Rates. The Contractor shall terminate the analog and lower rate data circuits to the Contractor-provided terminal blocks. The Government shall provide frame space on the MDF for the installation of the Contractor provided protector vertical and horizontal blocks. All outside plant copper cables entering the demarcation location must be electrically protected (grounded, terminated on protector modules, etc.).

3.1.3.2. High Data Rates. The Contractor shall properly terminate digital circuits to the Contractor provided DSX-1, DSX-3, or fiber optic patch panel

3.1.3.3 Circuit Testing. The Contractor shall provide the test results to the BCO after a new circuit is tested, approved, and activated. The notification shall be in a written or verbal format at the discretion of the BCO. The parameters of the circuit characteristics shall be documented in the Customer Service Records.

3.1.4. Local Exchange Access and Service Areas. The Contractor shall provide flat rate (FR) services within local calling areas. FR services apply for both lines and trunks. The local exchange access service areas shall, as a minimum, include the areas/zones coverage as currently defined by the incumbent local service provider(s) and/or the State PUC for the Site and shall be applied under the scope of this contract. When the Contractor provides services to a Government installation, the LATA boundary shall not be limited or restricted to a Contractor’s service area. Connection to intra-LATA exchange areas and with inter-LATA exchange carriers is required. Access to the local exchange shall include Operator Assistance, Directory Assistance, and 911 services and functions.

3.1.5. Number Portability. The Contractor shall provide number portability for commercial subscriber lines and local exchange direct-in-dial (DID) directory numbers. The consistent use of the same prefix exchange and directory numbers provides the Government installation with its commercial identity. The Government installation is also serviced by other Government switched networks (e.g., the Federal Telephone Service (FTS), and the Defense Switched Network (DSN)). These networks provide DID trunks and are directly dependent on the mutually assigned DID number to terminate into stations on the installation. Local exchange number portability and DID number growth is a critical factor in the ability of a Government installation to support its personnel and its missions. The Contractor shall comply with the Federal Communications Commission (FCC), and the State Public Utility Commission (PUC) mandates for number portability.

3.4. Restoration of Service and Maintenance. The Contractor shall respond and restore service outages. From the time of receipt of the notification, the Contractor shall respond within the time limits as indicated below to discuss the outage issue. For mission-essential functions, the BCO will identify and prioritize the essential contractor services. The BCO will submit these services to the Telecommunications Services Priority (TSP) and the base Restoration Priority List (RPL). The Contractor will prioritize and perform restorations IAW the TSP & RPL. In the event that the Contractor anticipates not being able to perform any of the essential contractor services IAW the TSP & RPL during a crisis situation, the Contractor shall notify the Contracting Officer or other designated representative as expeditiously as possible and use its best efforts to cooperate with the Government in the Government’s efforts to maintain the continuity of operations. For other non-mission essential functions, if it is determined by the Contractor that the outage restoration time frames cannot be met, the Contractor will contact the BCO.

The Contractor shall respond to the Government within one (1) hour of notification.

3.4.1. Catastrophic Outage. The BCO can declare any outage as a catastrophic outage if the outage significantly affects the mission of the Government. A catastrophic outage is normally a sudden and widespread disaster stemming from the result of a man made or natural disaster in which property and site network infrastructure are completely destroyed. Restore service time will be determined from the time the Contractor responds to the Government’s notification in accordance with the local TSP and RPL requirements. The contractor must advise the BCO of their restoration procedures for the base in a catastrophic situation.

3.4.2. Emergency Outage. The BCO can declare any outage as an emergency outage if an outage significantly affects the mission of the Government. Emergency is defined by the government as any outage that severely hampers the Navy’s mission and can be restored within the restoration parameters. Restore service within four (4) hours from the time the Contractor responds to the Government’s notification.

3.4.3. Serious Outage. The BCO can declare any outage as a serious outage if an outage significantly affects the mission of the Government. Restore service within twenty-four (24) hours from the time the Contractor responds to the Government’s notification

3.4.4. Routine Outage. The BCO can declare any outage as a routine outage if an outage does not seriously affect the mission, but does hamper day-to-day operation of the Government installation. Restore service within two (2) calendar days from the time the Contractor responds to the Government’s notification.

3.4.5. Scheduled Outage. The Contractor shall advise the base BCO of any scheduled outage that will affect ANY of the telecommunication services. The Contractor shall inform the BCO 30 days in advance of the scheduled outage and provide a detailed explanation for the outage to include the amount of downtime.

3.5. 911/E911 Services. The Contractor shall provide access to 911 or enhanced 911 services, where available, through the local city or county emergency services organization. Contractor shall provide, where applicable, 911/E911 database maintenance of official numbers to ensure the 911/E911 database is updated within one hour after completion of a work order where telephone number was installed, relocated, or disconnected. This applies to all official telephone numbers to include base switch or CSL(s).

3.6. Public Listings. The Contractor shall provide public listings, cross reference listings, and foreign listings for the Government installation. The listings shall be listed in the Government section and/or alphabetical section. The Contractor shall coordinate with the BCO to obtain a list and the contents of the Public Listings. The contents of each cross reference listing shall, as a minimum, include the organization title and a referral statement to the appropriate Government Agency. All other listings shall, as a minimum, include the Government title, organization title, address, and telephone number.

3.7. Service Orders. From the time of receipt of the work order, the Contractor shall complete the work order within the specified time limits. The work orders will be determined by the BCO as emergency, priority, or routine services. If it is determined by the Contractor that the service order time frames cannot be met, the Contractor will contact the BCO.

3.7.1. Emergency Services. The Contractor shall complete work orders within three (3) calendar days.

3.7.2. Priority Services. The Contractor shall complete work orders within seven (7) calendar days.

3.7.3. Routine Services. The Contractor shall complete work orders within fourteen (14) calendar days.

3.8. Traffic Analysis. The Contractor shall perform traffic measurement and traffic analysis as required.

3.8.1. Traffic Analysis for City Trunks. The Contractor shall perform traffic analysis for city trunks once per year when tasked by the BCO. The Contractor shall provide a report to BCO NLT 15 calendar days after notification of request.

3.8.1.1. The Traffic Analysis for City Trunks report shall provide data concerning the use and congestion of the city trunks, and will be used to determine whether the city trunks provide adequate traffic capacity and whether existing facilities are adequate.

3.8.1.2. The Traffic Analysis for City Trunks report shall provide printed, tabulated data from the traffic measuring system and shall provide measurements for seven (7) consecutive business days, on an hourly basis, unless a shorter interval is requested.

3.8.1.3. The Traffic Analysis for City Trunks report shall contain an analysis of the traffic measurements and recommendations based on the analysis. Recommendations shall address expansion/reduction of the city trunks. The report shall, as a minimum but not limited to, include trunk group name, trunk group number, trunk type, working quantity within each group, average busy hour for 2-way/incoming/outgoing trunks, average usage in CCS or Erlangs, current grade of service at average usage, number of trunks recommended for each trunk group at a P.1 grade of service.

3.8.2 Traffic Analysis for Higher Bandwidth Transport Circuits. The Contractor shall perform traffic analysis for higher bandwidth transport circuits as required. The Contractor shall provide a report NLT 15 calendar days after the Government request of the traffic study.

3.8.2.1. The Traffic Analysis for Higher Bandwidth Transport Circuits report shall provide data concerning the use and congestion of the transport system, and will be used to determine whether the transport system provides adequate traffic capacity and whether existing facilities are adequate.

3.8.2.2. The Traffic Analysis for Higher Bandwidth Transport Circuits report shall provide printed, tabulated data from the traffic measuring system.

3.8.2.3. The Traffic Analysis for Higher Bandwidth Transport Circuits report shall contain an analysis of the traffic measurements and recommendations based on the analysis. Recommendations shall address expansion of the transport system hardware and software, and shall be specific for the transport type being analyzed. The report shall, as a minimum but not limited to, include transport circuit name (ID), description of transport circuit, circuit type (voice, data, point-to-point, broadcast, packet switch, frame relay, SONET, ATM, etc.) transmission rate (DS1, DS3, STS1, OC-3, OC-12, OC-24, OC-48, etc.) average maximum usage bandwidth, average minimum usage bandwidth, and average usage bandwidth.

3.9. Customer Service Records (CSR). The Contractor shall establish a single Billing Telephone Number (BTN) for all awarded services. The same BTN will be utilized for any subsequent service changes as a direct result of any contract modification issued by Fleet Logistics Center Puget Sound (FLC PS). The Contractor shall update CSR no later than ten (10) working days after a service ordered has been activated.

3.9.1. Contractor format for the CSR shall be in MSWord or Excel format and may be provided to the requestor via hard paper copy, CD, or electronic email; however the following information is required for each type of service circuit.

3.9.1.1. Direct-in-dial (DID) numbers: NPA-NXX-XXXX, non-recurring costs, and monthly recurring costs.

3.9.1.2. Commercial Subscriber Lines: User name/office symbol, user address (Bldg # - if applicable, street address, city/base, state & zip code), directory number, demarcation location (Bldg # - if applicable, street address, city/base, state & zip code), description of service type for each item or sub-item, optional features provided, quantity, non-recurring costs, monthly recurring costs, and activity date.

3.9.1.3. Trunks: Description of trunk/trunk group ID (DID, DOD, FEX, etc.), trunk circuit ID number, trunk access number (NPA-NXX-XXXX), demarcation location (Bldg # - if applicable, street address, city/base, state & zip code), trunk type (IC, OG, 2-way, 2-wire, 4-wire, etc.), digital (number of channels equipped) or analog, signaling type (loop, E&M, SF, ESF, etc.), address signaling (DTMF, MF 2/6, PRI, SS7, DP, NP, etc.), start dial signaling (Ground Start, IM, DD, WS, etc.), answer supervision (loop, E&M, PRI, etc.), quantity, non-recurring costs, monthly recurring costs, and activation date.

3.9.1.4. Transport circuit: Description of transport circuit/ID (circuit name), circuit ID number, circuit type (voice, data, point-to-point, broadcast, packet switch, frame relay, SONET, ATM, etc.) transmission rate 2.4/4.8/9.6/14.4/19.2/28.8/56/64 kbps, DS1/T1, DS2, DS3, STS1, OC3, OC12, OC24, OC48, etc.), demarcation location (Bldg # - if applicable, street address, city/base, state & zip code), quantity, non-recurring costs, monthly recurring costs, and activation date.

3.9.2. The CSR will also include a total monthly cost for all services.

3.9.3. The Contractor shall provide one copy of all Customer Service Records to the Navy Site POC NLT 60 calendar days following initial service cutover. After initial submission, the Contractor shall provide one copy of Customer Service Records annually to the BCO.

3.9.4. The Contractor shall provide (where applicable) the customer, to include Navy personnel, the ability to access through a portal monthly billing documents and CSR information. This will provide the Navy the ability to extract the required account information without interaction by the Contractor thus streamlining the need to review and download billing and CSR documentation.

3.10. Invoice Reconciliation Report. The Contractor shall provide an Invoice Reconciliation Report (IRR) analysis within 60 days after award. After initial submission, the Contractor shall provide the Invoice Reconciliation Report by 30 Sep of each year in the period of performance for this contract.

3.10. 1 Contractor format for the Invoice Reconciliation report is acceptable; however, the following information shall be summarized in report format:

3.10.1.1. Contract Number and location of site

3.10.1.2. Summary of services added, deleted or changed during the reporting period.

3.11. Diversity/Diverse Routing. Diversity of a transport channel provides the capability by the service provider to offer protection of a transport channel to avoid a single path failure between two demarcation points in the local exchange network. Diversity is primarily considered to be designed redundant paths, rings, etc., along with the electronic systems in the path that permit transport channels to reach their destination demarcation point in the local exchange without interruption in the event of the failure of one path.

3.12. Contract Management.

3.12.1. Meetings. The Contractor’s project manager shall be available from Monday to Friday, between 7:00 am to 5:00 pm local time, to meet the BCO on-site for technical interchange discussions. A meeting will be scheduled within ten (10) business days for a routine service requirement, five (5) business days for an essential service requirement that may need special attention, or two (2) business days for a mission essential requirement needing immediate attention.

3.12.2. Support. The Contractor shall assist Government representatives with testing and implementation of a new service circuit or expansion to existing circuits. The Contractor shall cooperate with the BCO or other Contractors who may be interconnecting with other related services. When expansion services entail Contractor support that requires additional equipment or testing to activate a circuit, the Contractor shall develop the installation and activation plans with the BCO.

3.12.3. Point-of-Contact. The Contractor shall provide a 24-hour point-of-contact telephone number for the notification of telephone/circuit outages and services.

3.12.4 Purchase descriptions for service contracts (reference DFARS 211.106). Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

4.0. Security Requirements. Contractor must comply with the following security requirements.

4.1. Listing of Employees. The contractor shall maintain a current listing of employees. The list shall include the employee’s name, social security number and type of investigation if contract work involves unescorted entry to Navy restricted areas or other sensitive areas designated by the installation commander. The list shall be provided to the BCO and sponsoring agency’s Security Manager. An updated listing shall be provided when an employee’s status or information changes.

4.2. Pass and Identification Items for CIA.

4.2.1. Green Badge. Contractor/Vendor shall email the BCO at least 3 (three) weeks prior to work start date with the following info: Company Name, Address, Start Date and End Date, a list of names (Full First, Middle Initial and Full Last), Social Security Number for each and verify US Citizenship for each.

4.2.2. Red Badge (Restricted Areas). Contractor/Vendor shall email the BCO at least 3 (three) weeks prior to work start date with the following info: Company Name, Address, Start Date and End Date, a list of names (Full First, Middle Initial and Full Last), Social Security Number for each and verify US Citizenship for each. A secret or above clearance is required to enter restricted areas, therefore the Contractor/ Vendor Security Officer will need to make the necessary entry in JPAS using PSNS SMO (002515). The Contractor/Vendor must GO to Pass & ID and provide State or Government issued Picture ID and Original Birth Certificate or valid Passport. If neither Original Birth Certificate or Passport are available, then a letter from the Company will be needed to verify US Citizenship.

5.0. Base Communication Office (BCO) for NAS Whidbey Island, Naval Station Everett and Puget Sound Naval Shipyard:

BCO Managers:

NASWI:

Binh Nguyen 360-257-3001 Email: Binh.Nguyen1@Navy.mil

NSE:

Nemy P. Alvarado 425-304-3166 Email: nemy.alvarado@navy.mil

PSNS:

Russell Smith 360-476-0711 russell.g.smith1@navy.mil

Assistant: Marion Chambliss 360-476-2715 marion.chambliss@navy.mil

Address:

NCTAMS PAC DET PS

3565 N Langley Blvd Oak Harbor, WA. 98278

NCTAMS PAC DET PS

2000 Marine View Drive Naval Station Everett WA

NCTAMSPAC DET Puget Sound 2255 Cole Ave – Bldg. 985 Bremerton, WA. 98314

6.0. Demark Locations:

NASWI:

3565 N Langley Blvd Bldg 975 Oak Harbor, WA 98278

NSE:

2000 W Marine View Dr Bldg. 2114 Rm. 121 Everett, WA 98207

Smokey Point 13918 45th Ave NE

RM 1-G

Marysville, WA 98271

Jim Creek 21027 Jim Creek Rd.

Bldg. 2 Arlington, WA 98223

PSNS:

Service Point A Location:

1400 Farragut Ave. Building 850 Bremerton, WA 98314

7.0 Services: The contractor shall provide services to Naval Air Station Whidbey Island as outlined below:

7.0.1 ISDN PRI T1 Trunks:

2Z.UHMX.172153.GTEW

2Z.UHMX.172180.GTEW

2Z.UHMX.172186.GTEW

2Z.UHMX.172229.GTEW

2Z.UHMX.172230.GTEW

ISDN-PRI Turnking DID/DOD Number Assignments:

DID/DOD number ranges for Naval Air Station Whidbey Island are 8997 lines that range from (360) 257-0000 to 257-0366; (360) 257-0368 to 257-1162; (360) 257-1164 to 257-6999; 360-257-8000 to 257-9052 and 360-257-9054 to 257-9999

7.0.2 Mission Customer – CNRNW JON PWS11

Provide services for the listed quantities per sheet of PWS11 attachment I: phone/circuit list.

7.0.3 Mission Customer – NAVAIRES JON PWG21

Provide services for the listed quantities per sheet of PWG21 attachment I: phone/circuit list.

7.0.4 Mission Customer – NAVAL OCEAN PROCESSING FACILITY JON PWZ21

Provide services for the listed quantities per sheet of PWZ21 attachment I: phone/circuit list.

7.0.5 Reimbursable Customer – DECA JON PWV11

Provide services for the listed quantities per sheet of PWV11 attachment I: phone/circuit list.

8.0 Services: The contractor shall provide services to Naval Station Everett as outlined below:

8.0.1 ISDN PRI T1 Trunks:

01/UHMA/093456//GTNW

01/UHMA/098074//GTNW

01/UHMA/098146//GTNW

Smoky Point – DS3 from Everett to Smokey PT

86.HFGS.501657.GTEW

Jim Creek – DS1 from Everett to Jim Creek

1.UHMA.59548.GTEW

ISDN-PRI Trunking DID/DOD Number Assignments:

DID/DOD number ranges for Naval Station Everett are 3000 lines that range from (425) 304-3000 through (425) 304-5999

Service described as Voice Grade Special Access:

01/OSNA/057672/ /GTNW/

01/OSNA/057673/ /GTNW/

01/OSNA/057674/ /GTNW/

01/OSNA/057968/ /GTNW/

01/OSNA/057969/ /GTNW/

8.0.2 Mission Customer – NAVFAC JON PER11

Provide services for the listed quantities per sheet of PER11 attachment I: phone/circuit list.

8.0.3 Mission Customer – PSNS JON PBS11

Rides from BLDG 850 Bremerton Shipyard to 2000 W. Marine View DR., Everett

Provide services for the listed quantities per sheet of PBS11 attachment I: phone/circuit list.

Per NMCARS 5237.102-90 (and KM Highlight 18-54):

ALL ACTIONS FOR SERVICES AND SUPPLIES W/ DEFINED REQUIREMENTS FOR SERVICES (except excluded PSCs) THE FOLLOWING STANDARD LANGUAGE MUST BE INCLUDED IN PWS:

The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for TELEPHONE SERVICES via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) D, Automatic Data Processing and Telecommunications, IT and Telecom- Telecommunications Transmission (D304) and Internet (D322) ONLY;

(5) S, Utilities ONLY;

(6) V, Freight and Shipping ONLY

The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF WORK/PERFORMANCE WORK STATEMENT.

Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information

Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 – “DoD Implementation of Homeland Security Presidential Directive – 12 (HSPD-12)” dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.

APPLICABILITY

This text applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.

Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.

ACCESS TO FEDERAL FACILITIES

Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.

ACCESS TO DOD IT SYSTEMS

In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information Assurance Manager.

Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.

Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.

The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

INTERIM ACCESS

The Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.

DENIAL OR TERMINATION OF ACCESS

The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.

CONTRACTOR’S SECURITY REPRESENTATIVE

The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE DUTIES

Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non-Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:

· SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)

· Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

· Original Signed Release Statements

Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.

Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Command’s Security Manager upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.

The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM); Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.

If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.

BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES

Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc. ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:

· Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and

· Must have a favorably completed National Agency Check with Written Inquiries (NACI) or T1 investigation equivalent including a FBI fingerprint check prior to installation access.

To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:

· SF-85 Questionnaire for Non-Sensitive Positions

· Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)

· Original Signed Release Statements

The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM

Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.

* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.

ATTACHMENT 1

Attachment 1 is phone line/circuit count.

Section SF 1449 - CONTINUATION SHEET

TELEPHONE SERVICES FOR MISSION CUSTOMERS

FFP

Provide telecommunication services outlined in the Performance Work Statement 7.0.1 to 7.0.4 and 8.0.1 to 8.0.3 and attachment 1.

Per Basic Agreement HC1013-11-H-0146.

FOB: Destination

PURCHASE REQUEST NUMBER: N0040618FRONTIER

NET AMT

TELEPHONE FOR REIMBURSABLE CUSTOMER

FFP

Provide telecommunication services outlined in the Performance Work Statement 7.0.5 and attachment 1.

Per Basic Agreement HC1013-11-H-0146.

PURCHASE REQUEST NUMBER: N0040618FRONTIER

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

DELIVERY INFORMATION

30-SEP-2019

30-SEP-2019

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

52.209-11 REPRESENTATION BY CORPORATIONS REGARDING DELINQUENT TAX LIABILITY OR A

FELONY CONVICTION UNDER ANY FEDERAL LAW (FEB 2016)

(a) As required by sections 744 and 745 of Division E of the Consolidated and Further…