N0018924R0030.pdf

SEE ADDENDUM

(No Collect Calls)

N0018924R0030 08-Aug-2024

b. TELEPHONE NUMBER

757-443-1628

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 15 Aug 2024

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N001899. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

IVY L. CUFFEE

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

DUMMY24TSCOMM

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

NAVSUP FLC NORFOLK CONTRACTING

NORFOLK OFFICE

ATTN: I CUFFEE

1968 GILBERT STREET STE 600

NORFOLK VA 23511-3392

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N68734 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

NAVCOMTELSTA JACKSONVILLE FL

KAY SLACK

P.O. BOX 111, CODE N17

BLDG 27

NAVAL AIR STATION

JACKSONVILLE FL 32212-0111

TEL: DSN 942-9821 FAX: L

FAX:

TEL: 757-443-1628 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$25,500,000

NAICS:

541330

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF107

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

NCTAMS LANT DET Jacksonville – PWS Rev: 29 January 2019

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Section SF 1449 - CONTINUATION SHEET

PWS

PERFORMANCE WORK STATEMENT

for

TELECOMMUNICATIONS OPERATIONS & MAINTENANCE SUPPORT

at

NAVAL COMPUTER AND TELECOMMUNICATIONS STATION AREA MASTER STATION, ATLANTIC, DETACHMENT

JACKSONVILLE, FLORIDA

REV: 19 January 2024

p. 4 of 107

TABLE OF CONTENTS

SECTION C-1 ACRONYMS AND DEFINITIONS……………………………………………….. 4

1.0 GENERAL…………………………………………………………………………

1.1 ACRONYMS…………………………………………………………………………………… 4

1.2 DEFINITIONS…………………………………………………………………...…………….. 7

SECTION C-2 GENERAL……………………………………………………………

2.0 INTRODUCTION……………………………………………………………………

2.1 SCOPE OF WORK……………………………………………………………..……

2.2 PLACE OF PERFORMANCE…………………………………………………...…

2.3 CUSTOMERS……………………………………………………………………….…………. 7

2.4 PHASE-IN, PHASE OUT, AND MANNING PROVISIONS…………………………………. 8

SECTION C-3 SPECIFIC TASKS……………………………………………………

3.0 GENERAL………………………………………………………………………..…

3.1 MANAGE TELECOMMUNICATION OPERATIONS…………………………

3.2 OPERATE TSCOMM…………………………………………………………….……………. 11

3.3 GLOBAL COMMAND AND CONTROL SYSTEM (GCCS)…..………………

3.4 PROVIDE COMSEC FLIGHT SUPPORT SERVICES………………………………..…………. 14

3.5 EVALUATION PROGRAMS REQUIRING CONTRACTOR SUPPORT

3.6 PERSONNEL REQUIREMENTS

3.7 INSPECTION AND TEST……………………………………………..……………

3.8 CONTRACTOR’S QUALITY CONTROL (QC) PLAN……………...………………………. 17

3.9 GOVERNMENT AUDITS……...……………………………………………………………… 17

3.10 STRIKE CONTINGENCY PLAN…………………………………………………………… 18

3.11 ADMINISTRATIVE REQUIREMENTS…………………………………….……

3.12 TRAVEL AND OTHER DIRECT COSTS (ODCS)………………………………

3.13 SUBSTITUTION OF KEY PERSONNEL………..………………………………

3.14 SUBSTITUTION OF NON-KEY PERSONNEL….………………………………

3.15 CONTRACTOR ADMINISTRATION……………………………………………

3.16 CONTRACTOR/GOVERNMENT MEETINGS…………………………………

3.17 CONTRACTOR ATTIRE………………………………………………………….………….. 20

3.18 HOURS OF OPERATION…………………………………………………………

3.19 SANITATION AND CLEANLINESS………………………………………………………... 21

3.20 WORKING ENVIRONMENT………………………………………

3.21 PROPERTY OF THE GOVERNMENT………………………………………………………. 21

3.22 SPECIAL CONSIDERATIONS……………………………………………………

3.23 SAFETY/ENVIRONMENTAL REQUIREMENTS………………………………………….. 25

SECTION C-4 GOVERNMENT FURNISHED PROPERTY……………………………………... 25

4.0 GENERAL…………………………………………………………………...………

4.1 GOVERNMENT FURNISHED FACILITIES…………………………………………………. 25

4.2 GOVERNMENT FURNISHED EQUIPMENT………………………………………………... 26

4.3 GOVERNMENT FURNISHED INFORMATION……………………..…….………………... 27

SECTION C-5 CONTRACTOR FURNISHED PROPERTY……………………….……………... 28

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ATTACHMENT A - QUALITY ASSURANCE SURVEILLANCE PLAN…………….……………

EXHIBIT A-1 - QUALITY ASSURANCE MONITORING FORM…………….………..…………………. 43

EXHIBIT A-2 - QUALITY ASSURANCE MONITORING FORM…………….……..……………………. 44

ATTACHMENT B - PERSONNEL REQUIREMENTS FOR LABOR CATEGORIES……………

TECHNICAL EXHIBIT 1 - MINIMUM STANDARDS OF PERFORMANCE…………..………………..47

TECHNICAL EXHIBIT 2 - APPLICABLE DOCUMENTS…………..…………………………………

TECHNICAL EXHIBIT 3 - CONTRACTOR ASSIGNED SPACES…………..……………….…

TECHNICAL EXHIBIT 4 - OFFICE EQUIPMENT AND RELATED FURNISHINGS…………………...54

TECHNICAL EXHIBIT 5 - GOVERNMENT FURNISHED EQUIPMENT/

TELECOMMUNICATIONS/COMSEC EQUIPMENT / ………………………..55

TECHNICAL EXHIBIT 6 - REPORTS/RECORDS…………..……………………………………………... 59

TECHNICAL EXHIBIT 7 - ELECTRONIC TEST EQUIPMENT…………..………………….…………... 61

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SECTION C-1

ACRONYMS AND DEFINITIONS

1.0 GENERAL

The following acronyms are used in this Performance Work Statement (PWS). The list of definitions provided is not intended to be an exhaustive list, but attempts to define those words that may be unfamiliar to non-military personnel.

1.1 ACRONYMS

Acronym Meaning ASI Authorized Service Interruption BESEP Base Electronics System Engineering Plan BKS Broadcast Keying Station CASREP Casualty Report CMS Communications Security Material System CNO Chief of Naval Operations COMPATRECONWINGELEVEN Commander Patrol Reconnaissance Wing Eleven COMSEC Communications Security COR Contracting Officer's Representative DET Detachment DISA Defense Information System Agency DISN Defense Information System Network DOD Department of Defense DODIN Department of Defense Information Network EKMS Electronic Key Management System FAR Federal Acquisition Regulations FOUO For Official Use Only GFE Government Furnished Equipment GFF Government Furnished Facilities GFI Government Furnished Information GFM Government Furnished Material GFP Government Furnished Property GNSC Global NetOps Support Center HAZMAT Hazardous Material HF High Frequency HFGCS High Frequency Global Communication System HVAC Heating, Ventilation and Air Conditioning IAW In Accordance With IG Inspector General ISIC Immediate Superior in Command JQR Job Qualification Requirement KO Contracting Officer MPLS Multi-Protocol Labeling Switch MSP Minimum Standards of Performance MSPP Multi-Service SONET Platform NATO North Atlantic Treaty Organization NAVEDTRA Naval Education and Training NAVFAC Naval Facilities Engineering Command NCTAMS LANT Naval Computer and Telecommunications Area

Master Station Atlantic

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NISPOM National Industrial Security Program Operating Manual

NTP Naval Telecommunications Publication NWP Naval Warfare Publication OPNAVINST Chief of Naval Operations Instruction OSHA Occupational Safety and Health Administration or

Occupational Safety and Health Act PQS Personnel Qualification Standard PWS Performance Work Statement QASP Quality Assurance Surveillance Plan QC Quality Control RF Radio Frequency SATCOM Satellite Communications SOP Standard Operating Procedure SSBI Single Scope Background Investigation TCOSS Telecommunication Certification Office Support

System TSCOMM Tactical Support Communications TSO Telecommunication Service Order TYCOM Type Commander UHF Ultra High Frequency U.S. United States VP Maritime Patrol

1.2 DEFINITIONS

1.2.1 Base Electronics System Engineering Plan (BESEP). A comprehensive installation proposal developed by a Government agency outlining specific details concerning the installation of a significant telecommunications system.

1.2.2 CASREP (Casualty Report). A report filed IAW Naval Warfare Publication (NWP) 1-03-1 series when any equipment or system is not repairable within 48 hours.

1.2.3 Consumables. Administrative and housekeeping items, common tools, solvents, lubricating oils, salts, paints, or any other items not specifically defined as equipage or repair parts.

1.2.4 Contracting Officer’s Representative (COR). The Government official appointed in writing by the Procuring Contracting Officer, and designated in the contract, who provides technical direction/clarification and guidance with respect to the contract specifications or Statement of Work.

1.2.5 Corrective Maintenance. The troubleshooting and repair of faulty equipment when deficiencies are detected.

1.2.6 Emergency Work. That which requires immediate action to prevent loss or damage to Government property, to restore essential services that have been disrupted by a breakdown of utilities, or to eliminate life or serious injury hazards to personnel or equipment. Emergency work is normally limited to 16 hours; however, this limitation does not apply as long as the emergency nature of the work exists. Work shall be undertaken immediately after approval has been received from the Government and no later than one hour after receipt of notification at any time, day or night.

1.2.7 Hazardous Materials (HAZMAT). Any hazardous substance as defined in CERCLA 42 USC §1901, including oil and petroleum.

1.2.8 Maintenance. Fulfillment of all actions necessary to retain equipment and facilities in a serviceable condition, or to restore it to serviceability, includes managerial direction and supervision as well as inspecting, testing, and servicing.

1.2.9 Quality Control (QC). A method used by the Contractor to control quality of goods and/or services provided.

SECTION C-2

GENERAL

p. 8 of 107

2.0 INTRODUCTION

Commander, Navy Information Forces (COMNAVIFOR) is the major claimant for all subordinate computer and telecommunications activities. Naval Computer and Telecommunications Station Area Master Station, Atlantic (NCTAMS LANT) Detachment (DET), Jacksonville, FL, is under the administrative and operational control of NCTAMS LANT, Norfolk, VA, and a tenant activity of Naval Air Station (NAS) Jacksonville, FL. This requirement delivers subject matter expertise, training, and continuity support for NCTAMS LANT DET Jacksonville watch standers tasked with providing high quality Tactical Support Communication (TSCOMM), High Frequency Global Communications system services and DISA DISN support consistent using existing technology and expertise to all supported warfighters.

2.1 SCOPE OF WORK

The Contractor shall provide all the services and functions, including but not limited to those specific tasks described in SECTION C-3, to fulfill the TSCOMM, HFGCS and DISA DISN missions for NCTAMS LANT DET Jacksonville. The Contractor shall provide these services as applicable to NCTAMS LANT DET Jacksonville at or above the specific levels of performance presented in the Quality Assurance Plan. With the exception of those items provided in SECTION C-4, Government Furnished Property, the Contractor shall furnish all management, supervision, labor, materials, equipment, tools and vehicles necessary to plan, schedule, coordinate and assure effective training and assistance to personnel at NCTAMS LANT DET, Jacksonville FL.

2.2 PLACE OF PERFORMANCE

Primary place of performance is NCTAMS LANT DET, Jacksonville, FL, 4th Fleet Headquarter, Mayport, FL and Worldwide temporary duty travel may be required.

2.3 PHASE-IN, PHASE-OUT, AND MANNING PROVISIONS

2.3.1 ORIENTATION/PHASE IN

2.3.1.1 Orientation/Phase-in period is the period of time required by the Government to ensure a satisfactory transition and turnover between the existing and follow-on contract. The Contractor shall have all personnel on-site for the fourteen (14) day period prior to the start of full contract performance. The purpose of this period is for Contractor personnel to become familiar with the tasks required and to participate in the turnover of equipment and property. The start of full contract performance is the date when the new Contractor takes full responsibility for the operation and maintenance of the equipment, and accountability for the Government property, as specified in the PWS. All activity during the Orientation/Phase-In period will be conducted in such a manner as to not interfere with, disrupt, or hinder the incumbent personnel in the performance of their assigned functions. During the Orientation/Phase-In period, the Contractor shall meet the following minimum performance benchmarks:

2.3.1.1.1 Observe operation and maintenance activities to gain familiarization with tasks to prepare to assume full responsibilities.

2.3.1.1.2 Establish an orderly transition of duties and responsibilities from the incumbent to the oncoming Contractor. Turnover activities shall include, as a minimum: coordinating procedures for turnover inspection and documentation; accomplishing inventory of Government-furnished property; observing demonstration/performance of equipment;

familiarization with Navy and site specific procedures and methods.

2.3.1.1.3 Establish a positive management climate by formulating and implementing appropriate internal policies or procedures designed to assign schedules and tasks appropriate to the designated positions; establish logging and record keeping procedures; integrate and train personnel; and familiarization with operational tasks and reporting procedures.

2.3.1.1.4 Establish company operations and interaction/communication with Government personnel.

2.3.1.1.5 Familiarization with manuals, site technical library (including schematics and drawings), reports, maintenance histories, logs, records and procedures.

2.3.2 PHASE-OUT PERIOD

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The incumbent Contractor will provide phase-out coordination and familiarization for the incoming Contractor for a period of fourteen (14) days. The incumbent and incoming Contractor shall jointly perform inventory of equipment assets and determine condition of equipment with the Government during the phase-out period. The incumbent Contractor shall prepare an inventory report, in a format agreed to by the Government. The Government may conduct an independent evaluation to determine the working condition of all equipment. Items of equipment not in working order and any discrepancies found beyond normal wear and tear that are deemed to be a result of negligence shall be corrected by the Contractor at no additional cost to the Government.

2.3.2.1 The incumbent Contractor shall remove all items, as described below, from Government furnished spaces and property not later than midnight on the last day of the existing contract.

The incumbent Contractor shall leave all areas in a neat and clean manner for the incoming Contractor.

2.3.2.2 The incumbent Contractor shall remove all incumbent Contractor owned equipment, tools, parts, belongings and property from Government furnished spaces and property, as specified above.

These requirements apply to items owned by the incumbent Contractor and items owned by employees and subcontractors of the incumbent Contractor. The incumbent Contractor shall leave all areas in a neat and clean manner, subject to inspection and acceptance by the Government.

2.3.3 MANNING PROVISIONS

The Contractor shall provide sufficient labor to perform the requirements of this contract throughout the life of the contract.

2.3.3.1 Names/Number of On-site Contractor Employees. The Contractor shall provide the Government, at the end of the orientation period, and upon the occasion of a vacancy filling, the names of all on-site Contractor employees and job assignment.

2.3.3.2 The Contractor shall within five (5) working days, update the list of on-site Contractor personnel when substitutions are made, and when employees are terminated, furloughed, suspended or on extended leave of absence (for reason of illness, death, military reserve or national guard activation or any other cause), per the Substitution of Personnel clause.

Historical Note: This contract previously provided significantly more support than requested in this new PWS. The watch standing functions are no longer part of the scope. The government estimates that the remaining required support covered by this PWS can be fulfilled by two persons.

SECTION C-3

SPECIFIC TASKS

3.0 GENERAL

The Contractor shall provide subject matter expertise to train and assist NCTAMS LANT DET Jacksonville personnel in the performance of all services, functions, and tasks needed to fulfill the NCTAMS LANT DET Jacksonville TSCOMM, HFGCS and DISA missions. This includes:

Training and assistance in the operation of the Tech Control Facility and TSCOMM suite Any Console Any Station (ACAS) HFGCS control console

Provide Radio Frequency (RF) systems subject matter expertise DISA Node Site support and troubleshooting

3.1 OPERATIONS

The Contractor shall facilitate operations as provided below:

3.1.1 PROVIDE WEEKLY BRIEFS

The Site Manager or alternate shall meet at least weekly with the COR to discuss provisions of services under the contract during the phase-in period and the first three months of full performance.

Thereafter, the Site Manager or alternate shall meet with the COR as deemed necessary by the COR.

The Site Manager or alternate shall provide the COR a written memorandum of the minutes of the meetings within five workdays.

The Site Manager or alternate shall meet daily, or as necessary, with the customer to discuss communications support for present and future operational tasking. Contractors will provide services in response to operational directions and operational requirements from the customer.

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3.1.2 CONDUCT QC SURVEYS

The Site Manager shall use the QC Plan as described in Section C-3.8 to ensure that TSCOMM mission requirements are being met IAW all applicable requirements and direction.

3.1.3 ADMINISTRATION

For information and planning, the Site Manager and/or alternate’s daily routine may include the following bulleted items:

Reviewing correspondence.

Reviewing message traffic.

Conducting ad hoc meetings with customer.

Coordinating and advising customer when equipment must be taken offline for maintenance or repair.

Participate in briefs.

Liaison with other organizations as directed.

The Contractor shall assist with drills IAW NAVIFOR Training Manual and as directed by COR.

3.2 TECH CONTROL/ RF

The Contractor shall provide services as provided below.

3.2.1 MAINTAIN PUBLICATIONS

The Contractor shall maintain and keep up to date all local publications, instructions, and SOPs necessary for RF and DISA operations.

3.2.2 DISN SUPPORT FOR NAS JACKSONVILLE FL AND NAVSTA MAYPORT FL

DISN service employs Internet Protocol Router (IPR) technology, Synchronous Optical Network (SONET) technology, Multi-Protocol Label Switch (MPLS) and Dense Wave Division Multiplexing (DWDM) technology. The DISN consists of multiplexers, routers, switches, SONET Add-Drop Multiplexer (ADM) and optical equipment. The contractor shall assist with maintaining DISN Enterprise Services located at NAS Jacksonville FL and NAVSTA Mayport FL. This will include but is not limited to:

- Apply for maintain Telecommunication Certification Office Support System (TCOSS) account.

- Provide Assistance with and training on restoration of down communication circuits IAW assigned restoration priorities as found in NWP 6-01 Annex C.

- Assis in case of node or circuit degradation or outages.

- Assist in maintaining continuous operations of the node by providing or making provisions for local site assistance in case of node or circuit degradation or outages.

- Assist in maintaining documentation issued by DISA and the DISA Network Operations Center

(DNOC); e.g. DISA circulars, management bulletins, telecommunication service orders and circuit diagrams.

- Assist commercial telecommunication vendor installation or maintenance personnel by coordinating the assignment of cable pairs or channels on local carrier systems as requested.

3.2.3 CONDUCT VOICE/DATA COMMUNICATIONS

The Contractor shall provide training and assistance with RF communications. This will include, but is not limited to:

Establishing and maintaining Ultra High Frequency/High Frequency (UHF/HF) secure and non-secure voice and data communications.

Submit Satellite Access Requests, as required Coordinating the use and restoration of leased lines with other Government and commercial activities.

Conducting QC monitoring of all circuits and leased lines.

Maintaining all logs and briefing/debriefing records associated with voice/data communication support provided by NCTAMS LANT DET Jacksonville.

Utilizing the Any Console Any Station (ACAS) console to establish an HF circuit within

30 minutes of notification. Additionally, be able to change frequencies, and select transmitters and receivers within the ACAS Network.

3.2.4 CRYPTOGRAPHIC EQUIPMENT

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The Contractor shall be fully qualified CMS-1IAW CMS-1 and CMS-5. The contractor shall be able to provide training and assistance in the operation of Cryptographic equipment.

3.2.5 VIOLATIONS

All security violations will be reported to the NCTAMS LANT DET Jacksonville Security Manager.

3.2.6 CYBER SECURITY WORKFORCE

Contractor shall comply with requirements set forth in DoD Directive 8570.1, Information Assurance Training, Certification and Workforce Management and DoD 8570.1-M, Information Assurance Workforce Improvement Program.

3.3 CMS-1CMS-1EVALUATION PROGRAMS REQUIRING CONTRACTOR SUPPORT

3.3.1 COMMAND INSPECTIONS

Command Inspections are conducted periodically to evaluate individual stations or sites. The Government will notify the Contractor of all scheduled and unscheduled inspections.

3.3.1.1 Prior to and during inspection team visits, Contractor personnel at the station and/or site being evaluated shall:

Assist with the correction of existing deficiencies.

Assists with the performance of appropriate tests, operational or administrative drills and other required actions as requested by the inspection team.

3.3.1.2 Upon promulgation of the Command Inspection report, the Contractor shall assist with the correction all deficiencies identified.

3.4 PERSONNEL REQUIREMENTS

The Contractor shall provide personnel who are fully qualified and hold the appropriate security clearance. These positions require personnel to hold a Top Secret security clearance based on a favorably adjudicated Single Scope Background Investigation (SSBI). Interim Top Secret is acceptable if personnel hold a favorably adjudicated National Agency Check with Local Agency Checks and Credit Check (NACLC) and the required investigative Documentation for completion of an SSBI has been submitted IAW DOD/DON regulations. Any personnel not possessing the necessary clearance at the time work is to begin will be determined to be unacceptable. All contractor personnel must be able to communicate in an effective, professional, and businesslike manner using the English language, both verbally and in writing.

3.4.1 SITE LEAD AND ALTERNATE

3.4.1.1 The Contractor shall provide a Site Lead for administration and technical supervision of

Contractor employees. The Site Lead shall be the Contractor’s primary representative and have the Contractor’s full authority to act on matters pertaining to the performance of services under this contract.

3.4.1.2 The Site Lead shall be on site between the hours of 0730 and 1600, Monday through Friday, excluding Federal Holidays unless the Government is notified of his absence. While operations are conducted 24 hours/day, every day of the year, there is no requirement for the Site Lead to be physically present outside of normal working hours. Within 15 calendar days after the start of the contract phase-in period, the Contractor shall submit information to the Government as to how the Site Lead can be contacted after normal working hours. Information provided only specifies how the Site Lead or alternate may be contacted, but in no way obligates them to be on standby, although Site Lead shall respond within two hours via phone or in person. When the Site Lead is not present, the contractor shall designate an employee who shall be capable of acting as the temporary point of contact (POC) in place of the Site Lead. In the event that the Site Lead will be absent for a period of one week or more, the Government shall be notified in advance and adequate provision shall be provided by the contractor to ensure full system coverage and alternate points of contact. The Site Lead or designated alternate are not required to remain within a certain geographic proximity provided 24/7 contact information is provided to the government and the Site Lead or designated alternate respond to contact within two hours by phone or in person. The Site Lead or their alternate may be required to travel for meetings, conferences, special training sessions and technical forums as needed by the government. Travel will be pre-approved by the COR and reimbursed under the travel CLIN.

3.4.1.3 The Site Lead and alternate shall have the appropriate technical experience and be knowledgeable in all facets of the work required to be performed under this PWS. The

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Contractor shall at all times, when requested by the Government, be able to demonstrate compliance that all personnel meet or exceed the requirements listed in Attachment B, “Personnel Requirements for Labor Categories”.

3.4.2 CONTRACTOR PERSONNEL

All Contractor personnel shall meet all requirements as set forth in NCTAMS LANT DET TSCOMM JQR (Job Qualification Requirements). The following schools and qualifications are required:

TSCOMM operator course or equivalent on the job training.

ACAS operator training.

3.5 Inspection and Test:

3.5.1 Government Quality Assurance Surveillance Plan: See Attachment A.

3.6 CONTRACTOR’S QUALITY CONTROL (QC) PLAN

The Contractor shall provide and maintain an inspection system and quality control program covering the services to be provided herein. The Contractor shall provide to the COR a complete Quality Control/Performance Monitoring Plan within 30 days following Orientation/Phase-In Period. A copy of the QC Plan shall be kept on site and available to the Government upon request. The Contractor’s QC Plan shall address, at a minimum, the Minimum Standards of Performance (MSP) of each tasking (see Technical Exhibit #1) and shall also include, but not be limited to, information on how the Contractor shall:

Test the equipment and tools necessary to successfully perform this contract.

Control access to secure communication spaces including management of keys and cipher lock combinations.

Ensure compliance with Occupational Safety and Health Administration (OSHA) requirements.

Provide a means to maintain telecommunications consistent with present day hardware/software systems.

This requirement for Quality Control Plan in only for actions taken by the contractor personnel. The contractor is not responsible for providing quality control for actions taken by government personnel (military or civilian).

3.7 GOVERNMENT AUDITS

The Government reserves the right to audit all Contractor operations, records, logs and other operational data at any time. The Contractor shall provide documentation upon request from the COR within one hour. The Contractor shall initiate action to correct all deficiencies identified by the Government that do not involve the redesign of equipment or systems and that fall within the scope of this contract. The Contractor shall submit a monthly status report to the COR, reflecting those deficiencies which have been corrected and an estimated completion date for all remaining deficiencies.

Deficiencies shall be corrected within 60 days of identification of the deficient condition(s) to the Contractor.

3.8 STRIKE CONTINGENCY PLAN

The Contractor shall implement a strike contingency plan for the continuation of services required by this PWS in the event of a work stoppage, slow down or similar action by Contractor or sub-Contractor employees. The Contractor’s plan shall also provide for the continuation of sub-Contractor services in the event that a sub-Contractor is unable to satisfactorily implement its strike contingency plan. The Contractor shall maintain a copy of this plan on site.

3.9 ADMINISTRATIVE REQUIREMENTS

3.9.1 CONTRACTING OFFICER

The Contracting Officer and Ordering officer will be indicated in the subsequent Contract. In the event the Contractor effects any change at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract or delivery order price or delivery dates as a result thereof.

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Contractual problems, of any nature that may arise during the life of this contract must be handled in conformance with specific public laws and regulations (i.e. Federal Acquisition Regulation (FAR) and Department of Defense and Supplements (DFARS)). The Contractor and the COR shall bring all contracting problems to the immediate attention of the Contracting Officer. Only the Contracting Officer is authorized to formally resolve such problems.

3.9.2 CONTRACTING OFFICER REPRESENTATIVE (COR)

The COR will be indicated in the Contract. See the Contract Administration Plan in the RFQ for assignment of duties.

3.10 TRAVEL AND OTHER DIRECT COSTS (ODCS)

Travel requirements as needed to support data collection and analysis, Special Training Sessions, Training and Readiness conferences, meetings and requirements gathering at one or more of the following locations:

Locations: See section C.2.2 Reason: See section C3.4.1.2 Length of travel: See section C3.4.1.2 Number of persons: See section C3.4.1.2

Travel expenses will be reimbursed on the basis of actual costs not to exceed the maximum per diem rates found in the Joint Travel Regulations (JTR). Due to the urgent response nature of the tasking, firm requirements are unknown and unpredictable. All travel will be approved in advance by the COR/COTR. When required, the contractor will be expected to travel on short notice. Travel locations could be worldwide. Advance booking / discount rates shall be utilized, whenever possible, if military / government travel is available it should be used.

The Contractor’s request for travel shall be in writing and contain the number of persons in the party, traveler name, destination, duration of stay, purpose, and dates, location, and estimated costs of the travel.

All travel, whether it be within the continental United States or outside the continental United States, shall be accomplished by commercial carrier, privately owned automobile or auto rental and the cost shall be paid by the Contractor. The Government will reimburse the Contractor in accordance with the Department of Defense Civilian Joint Travel regulation for domestic transportation on the basis of actual cost incurred plus road and bridge tolls when travel is performed by private automobile. Auto rental will be reimbursed at actual cost plus road and bridge tolls.

The travel reimbursable herein includes only that travel (commercial carrier, private automobile, or auto rental) approved in advance by the COR/COTR to support requirements in accordance with the Contract. Travel at U.S. Military installations where Government transportation is available, travel performed for personal convenience, including travel to and from work, will not be reimbursed hereunder. Travel costs incurred in the replacement of personnel will not be reimbursed unless specifically pre-approved by the COR/COTR.

Relocation costs and travel costs incident to relocation are not allowable and will not be reimbursed hereunder.

The Contractor will be reimbursed for Per Diem expenses only for travel and living expenses incurred in the performance of this contract, and as pre-approved by the COR. Per Diem rate shall be payable only when the Contractor employee is in an authorized travel status, as determined and pre-approved by the COR. The per diem rate shall be established in accordance with the maximum per diem rates found in the Department of Defense Civilian JTR.

The Contractor shall not charge for travel and per diem within a 50-mile radius of either the residence, the work place (NAS Jacksonville), or the office of the Contractor employee.

Other Direct Costs (ODCs): None.

3.11 SUBSTITUTION OF KEY PERSONNEL

The Key Personnel positions are identified in Section C 3.4 and are considered single points of failure.

Substitution of Key Personnel shall occur only upon sudden illness, or death, or if the assigned individual’s employment is terminated voluntarily or otherwise. Key personnel are subject to the “Substitution or Addition of Personnel clause SUP 5252.237-9400 (JAN 1992). The Contractor shall promptly notify the COR and Contracting Officer in writing, providing the reasons for the substitution,

p. 14 of 107 and proposing a suitable replacement with comparable qualifications, as evidenced by a complete resume and any additional information as may be dictated by the circumstances. The Government will notify the Contractor within ten (10) days of receipt of the request for substitution if such substitution is acceptable.

3.12 SUBSTITUTION OF NON-KEY PERSONNEL

The Contractor shall promptly notify the COR and Contracting Officer in writing, providing the reasons for the substitution, and proposing a suitable replacement with comparable qualifications, as evidenced by a complete resume and any additional information as may be dictated by the circumstances. The Government will notify the Contractor within ten (10) days of receipt of the request for substitution if such substitution is acceptable.

3.13 CONTRACTOR ADMINISTRATION

The Contractor shall be responsible for its own administrative requirements such as receiving and distributing mail, correspondence, receptionist services, typing, and photocopying. The Government will provide training on new equipment and new technology as required in the performance of service required by the PWS at no additional cost to the Contractor. The Contractor shall bear the costs of employee wages, travel and per diem in connection with the training at no additional cost to the Government.

3.14 CONTRACTOR/GOVERNMENT MEETINGS The Site Lead shall meet with the Government at least once per week during the first six months of this contract. Thereafter, meetings shall be held as often as deemed necessary by the COR. At these meetings, a mutual effort will be made to resolve any and all problems identified. These meetings may be face-to-face or by phone or conference call as appropriate.

The Site Lead shall provide written minutes of these meetings to the COR within 5 calendar days of each meeting.

3.15 CONTRACTOR ATTIRE

Contractor office personnel shall dress in business casual. Technicians performing services or maintenance that may damage their clothing shall dress appropriately.

3.16 HOURS OF OPERATION

Monday – Friday, 0730 -1600. Within 15 calendar days after the start of the contract phase-in period, the Contractor shall submit information to the Government as to how the contractor can be contacted after normal working hours in support of emergent telecommunication operations. Information provided only specifies how the contractor may be contacted, but in no way obligates them to be on standby, although the contractor shall respond within a reasonable time.

3.17 SANITATION AND CLEANLINESS

The Contractor shall maintain all of its assigned spaces in a neat, clean, orderly and sanitary condition.

They shall be kept free at all times from accumulations of waste material and/or debris resulting from work performed under the Contract, in order to comply with fire, safety, and health inspections by Government personnel. The Contractor shall be responsible for correcting any sanitation and /or cleanliness discrepancies identified.

3.18 WORKING ENVIRONMENT

The contractor shall perform all duties in a professional manner, as part of the client team that promotes a cooperative working environment. While performing on Government owned or managed sites and facilities, Contractor employees shall maintain a high degree of professionalism, observing proper standards of conduct and demeanor. Actions, statements or attire, which could be construed as offensive due to sexual, racial, religious, or other content will not be tolerated and may result in a request that the Contractor permanently remove the employee from the site. Likewise, any instance of harassment of a Contractor employee by a Government representative should be reported to the Contracting Officer or other appropriate Government official so that immediate action may be taken.

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3.19 PROPERTY OF THE GOVERNMENT

All products, documentation, data files, and masters for products/reports, etc. developed to support this task are the property of the government and shall be turned over to the COR/COTR upon request.

3.20 SPECIAL CONSIDERATIONS

3.20.1 SECURITY/ GENERAL

The Contractor shall comply with the Drug-Free Workplace Act of 1998 (Public Law 100-690) and Federal Acquisition Regulations Subpart 23.5. The Contractor shall comply with mandatory polygraph testing IAW SECNAV M-5510.30. The Contractor shall adhere to security programs at NCTAMS LANT DET Jacksonville based on the governing directives of Technical Exhibit 2 and any local standard operating procedures (SOPs) that implement these directives.

All Contractor personnel assigned to work at NCTAMS LANT DET Jacksonville shall comply with the security guidance of DD-254 in this contract. Proof of such compliance shall be provided to the Government prior to the Government granting unescorted access to detachment spaces and the start of Contract performance.

3.20.2 PHYSICAL SECURITY

3.20.2.1 NCTAMS LANT DET Jacksonville shall provide continuous physical security for contractor assigned spaces. In addition to NCTAMS LANT DET security directives included in Technical Exhibit 2, the Contractor will abide by following physical security procedures:

All Contractor requests for access by visitors to NCTAMS LANT DET Jacksonville spaces, written or verbal, will be reviewed and approved by the NCTAMS LANT DET Physical Security Officer, 24 hours in advance, based upon the information provided.

Contractor shall maintain a log to record all visitors that will be made available for NCTAMS LANT DET Physical Security Officer/COR periodic review.

The Contractor shall comply with NCTAMS LANT DET Jacksonville instructions for Building 506 access.

3.20.2.2 The Contractor shall establish and implement methods to ensure that all keys and combinations to cipher locks, issued to the Contractor by the Government, are not lost or used by any person other than the Contractor and its employees. The Contractor shall limit access to NCTAMS LANT DET Jacksonville spaces (see Technical Exhibit 3) to Contractor employees and visitors authorized by the NCTAMS LANT DET Physical Security Officer/COR. The Contractor shall not duplicate any key issued to the Contractor by the Government. Procedures covering key and cipher lock control shall be included in the Contractor’s QC Plan IAW NCTSJAXINST 5530.1D.

3.20.2.3 If keys or locks are replaced or re-keyed due to contractor negligence, the Contractor shall reimburse the Government for the cost. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced at the expense of the Contractor. The Contractor shall immediately report the occurrence of any lost keys or the compromise of cipher lock combinations to the NCTAMS LANT DET Physical Security Officer/COR. The Contractor shall notify the NCTAMS LANT DET Physical Security Officer when a lock needs replaced or re-keyed.

3.20.2.4 The Contractor shall ensure that every employee applies for and receives a NCTAMS LANT DET Access Control Badge at start of contract performance. The Contractor shall also ensure that all passes are returned to the NCTAMS LANT DET Physical Security Officer/COR as employees are dismissed or terminated, and when the contract expires. The Contractor shall ensure that all employees display their passes above the waist and that they are visible at all times. The NCTAMS LANT DET Physical Security Officer/COR will periodically conduct random checks to verify that passes match an individual’s personal identification.

3.20.2.5 The Contractor shall have a Department of Defense (DOD) base decal for each Contractor vehicle and for each individual’s private vehicle that will be used and require on base access under the performance of this contract. The Contractor shall also ensure that all vehicle decals are removed from vehicles as employees are dismissed or terminated and when the Contract expires.

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3.20.2.6 The Contractor shall provide visit and clearance request information to the NCTAMS LANT DET Physical Security Officer for visiting personnel. In addition, the Contractor shall provide visitor escorts, as determined by the COR, for visiting Government personnel or for other contractor personnel.

3.20.2.7 In performance of services under this Contract, the contractor may be required to perform operations on, have access to, or handle data and information that contains sensitive, proprietary, privacy information and data. The contractor shall be responsible for safeguarding the information and data while under the control of or available to the contractor and preventing it from being compromised, damaged, lost, or properly disseminated.

3.20.2.8 The Contractor and any employee or consultant of the Contractor is prohibited from using US.

Government facilities, equipment and/or information for any purpose except as specifically described herein and related to this Contract. Contractor personnel shall not divulge or release data or information developed or obtained in performance of this contract until made public by the Government, except to authorized Government personnel. The contractor shall not use, disclose, or reproduce proprietary data other than as required in the performance of this contract.

3.20.3 COMMON ACCESS CARD (CAC)

All Contractor employees fulfilling this contract must obtain a Department of Defense Common Access Card (CAC). The CAC is a multi-functional “smart” card. It is the official DoD identification card for military, civil service and contractor personnel. It is also the DoD Geneva Convention for all military, civil service and contractors accompanying military personnel in hostile areas. It is used to grant access to DoD installations and some buildings. It is also used to access DoD networks and secure web sites. The employee assigned will contact the COTR indicated in this contract who will connect the employee with the Trusted Agent (TA). The employee will submit an application to the TA, who will review the application, verify, reject and/or approve. If rejected, the system notifies the Contractor and records the rejection. If approved, the system will update DEERS* with the contractor information and direct the Contractor, by e-mail, to proceed to a military facility/installation that has a RAPIDS* workstation for CAC issuance.

Contractor personnel shall be required to wear a contractor identification badge and a government supplied badge and /or common access card (CAC) at all times while on government property. The contractor shall take appropriate precautions to prevent security violations, ensure possible compromises are reported in a timely manner, and promote a high level of security awareness among personnel assigned to this Contract.

3.21 SAFETY/ENVIRONMENTAL REQUIREMENTS

3.21.1 GENERAL

The Contractor shall comply with all local, state and federal safety and environmental laws and regulations including base, rules and regulations listed in, but not limited to, the applicable documents contained in Technical Exhibit 2.

The Contractor shall participate in drills requiring evacuation of the building, such as Fire and Bomb Threat drills.

3.21.2 CONSERVATION OF UTILITIES

The Contractor shall operate under conditions that preclude the waste of utilities pursuant to OPNAVINST 4100.5D and Naval Air Station Jacksonville (NASJAXINST) 11370.1P.

Additionally, Contractor employees shall not adjust mechanical equipment controls for heating, ventilation, and air conditioning (HVAC) systems. The Government will control all HVAC equipment.

SECTION C-4

GOVERNMENT FURNISHED PROPERTY

4.0 GENERAL

The Government will provide, without cost, all facilities, equipment, materials and services listed below.

Government Furnished Property (GFP) encompasses Government Furnished Equipment (GFE), Government Furnished Material (GFM), Government Furnished Information (GFI) and Government Furnished Facilities (GFF). The terminology GFE, GFM, GFI, and GFF will be used throughout this PWS.

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The Contractor or any employee or consultant of the Contractor is prohibited from using U.S. Government resources for any purpose except as specifically described in the specific Contract.

4.1 GOVERNMENT FURNISHED FACILITIES

Government facilities have been inspected for compliance with Occupational Safety and Health Administration or Occupational Safety and Health Act (OSHA). No hazards have been identified for which work-arounds have been established. Should a hazard be subsequently identified, the Government will correct OSHA hazards according to base-wide Government-developed and approved plans of abatement taking into account safety and health priorities. A higher priority for correction will not be assigned to the facilities provided hereunder merely because of this contracting initiative. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the facilities as furnished will be adequate to meet the responsibilities of the Contractor. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the Contractor. Further, the Government will assume no liability or responsibility for the Contractor's compliance or noncompliance with such requirements, with the exception of the aforementioned requirement to make corrections according to approved plans of abatement subject to base-wide priorities. In the case of alterations necessary for compliance with the OSHA regulations, such permission shall not be unreasonably withheld. The Contractor shall return the facilities to the Government in the same condition as received, fair wear and tear and approved modifications excepted.

The Contractor shall use these facilities only for the performance of this contract.

4.1.1 FACILITIES MODIFICATIONS REQUESTED BY THE GOVERNMENT

The Government retains the right to make modifications to GFF. The Government will notify the Contractor of any modifications at least 60 days, or as soon as practical, prior to start of work.

4.1.2 REPAIR AND MAINTENANCE OF REAL PROPERTY

The Government will repair and maintain building facilities at no cost to the Contractor, provided the repairs are not as a result of Contractor negligence. Contractor assigned spaces are described in Technical Exhibit 3.

4.1.3 UTILITIES

The Government will provide, at no cost to the Contractor, electricity, air conditioning, water, and sewage disposal at levels provided to the Government prior to contract award.

4.1.4 TELEPHONES

The Contractor is authorized to use local telephone services, including Defense Switching Network (DSN) lines in support of this Contract. The Contractor shall reimburse the Government for all unofficial toll or long-distance charges incurred on Government provided telephones.

4.1.5 CUSTODIAL SERVICES

The Contractor shall provide all custodial services for its assigned spaces.

4.1.6 REFUSE COLLECTION The Government will provide outside receptacle refuse collection at no cost to the Contractor.

4.1.7 INSECT AND RODENT CONTROL

The Government will provide insect and rodent control at no cost to the Contractor.

4.1.8 SECURITY, POLICE AND FIRE PROTECTION

The Government will provide law enforcement, fire protection and external security services 24 hours per day, 7 days per week at no cost to the…