1.03 Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

CENTER FOR SERVICE SUPPORT (CSS)

READY RELEVANT LEARNING SUPPORT (RRL), CAREER LONG LEARNING

CONTINUUM INSTRUCTIONAL SYSTEMS DESIGN SUPPORT

1301155526

1.0 BACKGROUND

Obtain professional support services in the areas of Manpower, Personnel, Training, and Education (MPTE) and Instructional Systems Design (ISD) in support of Ready Relevant Learning (RRL) development and execution, to include items identified in the Career-Long Learning Continuum (CLLC) line of effort.

The project team will accomplish analytical, programmatic, and developmental tasks which focus on, but not limited to analysis, design, development, implementation, and evaluation of curriculum documents provided by Center for Service Support (CSS) using RRL, NETC and CSS policy and guidance. The project team will provide support to training program managers, learning standards officers, training specialists, curriculum developers, product support providers.

2.0 SCOPE OF WORK

2.1 Project Description.

The two (2) support positions will focus on the review of analysis, design and development documents and associated training materials of the USFFC RRL FYDP Requirements Plan and NETC Fielding Plan for CSS. The contractors shall support CSS in the development and execution of the FYDP Requirements and NETC Fielding Plan to support the implementation of Ready, Relevant Learning (RRL) and Career- Long Learning Continuum (CLLC) Content, Material and Curriculum.

2.2 Project Objectives.

2.2.1 The Contractor shall provide professional support services in the areas of Manpower, Personnel, Training, and Education (MPTE) and Instructional Systems Design (ISD) in support of Ready Relevant Learning (RRL) and Career-Long Learning Continuum (CLLC) development, update and execution.

2.2.2 The contractor shall accomplish analytical, programmatic, and developmental tasks, which focus on, but not limited to analysis, design, development, implementation, and evaluation of curriculum documents provided by CSS using RRL, NETC and CSS policy and guidance. These documents may include Training Project Plans, Training Course Control Documents, Curriculum Outline of Instruction, Course Master Schedule, Lesson Plan, Trainee Guide, Instructional Media Material, Interactive Multimedia Instruction, Virtual Simulations and the like, and will be developed and/or modified using applications such as AIM/CPM/LOM, CDS, LMS and/or NETC identified development tools. Other tasks in support of project objectives may include:

• Review management, training and/or support materials, to include both classroom and online training materials, provided by CSS to ensure compliance with policy and guidance.

• Develop management, training and/or support materials in support of RRL/CLLC objectives.

• Support preparation for and execution of analysis events, such as Job, Duty, Task Analysis (JDTA), Business Case Analysis (BCA) and Front-End Analysis (FEA).

• Support preparation for and execution of development and implementation events, such as train the trainer (TTT) and pilot classes for multiple courses of instruction.

3.0 DELIVERABLES

The Contractor shall initiate, submit, update, and maintain all required curriculum control documents, course materials, instructional media, written directives, documentation, reports, briefing materials, meeting minutes, and other materials, as described, in the requested format, without spelling, grammatical, calculation, or technical errors, in accordance with the directives listed in 7.0.

4.0 PROJECT REQUIREMENTS AND MILESTONE

CDRL DELIVERABLES TIME FRAME

A001 Project Plan At least five days before the kickoff meeting

A002 In-Process Review / Conference Agenda

At kickoff meeting

A003 Monthly Status Report Monthly A004 Financial / Labor Report Monthly A005 Integrated Master Plan (IMP) Living Document A006 Integrated Master Schedule

(IMS)

Living Document

A007 Needs Assessment / Needs Analysis

As required

A008 Instructional Performance Requirements Document (IPRD) and Job, Duty, Task Analysis

(JDTA)

As required

A009 Instructional Media Requirements Document (IMRD), Front-End Analysis (FEA) and Business Case Analysis (BCA)

As required

A010 Instructional Media Design Package (IMDP)

As required

5.0 PERFORMANCE REQUIREMENT

Contractor shall provide two personnel (2) to provide services and deliverables in accordance with this PWS, the base contract, and the Sailor 2025 Standard Operating Procedures (SOP). Access to the relevant SOPs will be given through the NETC RRL SharePoint private site after award.

5.1 Performance Standard.

Contractor’s performance shall meet all the requirements of this PWS and comply with all applicable guidance, directives, and standards. The contractor shall deliver all task order data items in accordance with the authorities, content, format, media, marking, applications, quantities, frequency and submission date, delivery method, addressee, and requirements specified in the NETC E2E SOP and applicable Sailor 2025/RRL SOPs for each data item.

6.0 ACCEPTABLE QUALITY LEVEL

The effectiveness of the Contractor's deliverables and services will be measured for 100% compliance with all PWS and deliverables requirements. The Government will evaluate (1) the quality of services and deliverables in terms of the contractor's compliance with the performance standard, (2) the contractors' timeliness with respect to task order, milestones, and delivery schedules, (3) the contractor's cost control in terms of effectiveness in forecasting, managing, and controlling cost, and (4) the contractor's business relations in terms of timeliness, completeness, quality of problem identification and corrective action, and reasonable and cooperative behavior.

7.0 METHOD OF SURVEILLANCE

The Government will monitor and assess the contractor's performance against the Acceptable Quality Level in accordance with the clause at FAR 52.246-4 entitled “Inspection of Services – Fixed Price”.

8.0 PROPRIETARY INFORMATION

No data provided to, or developed by, the Contractor shall be used for any purpose other than the tasks assigned. All material completed under this PWS to include software, courseware, printed material, and any other information (data files and hard copy) will become the sole property of the Government, including any interim or incomplete documents or products. The Government shall not be required to pay royalties, recurring license fees, use tax or similar additional payments for any contractor-developed product or associated software presentations.

9.0 CONFIDENTIALITY

This effort and all materials provided to the Contractor by the Government Customer and their results, conclusions, and recommendations obtained should be considered confidential in nature, treated with care in accordance with applicable Government regulations, and treated with the same level of care that the Contractor treats its own confidential business information. The information shall not be disclosed, copied, modified, used (except in completion of this project) or otherwise disseminated to any other person or entity at any time to include, but not limited to inclusion in any database external to the Government without express written consent from NETC.

10.0 FACILITIES / INFORMATION TECHNOLOGY

Space and computer resources will be allocated for all contractor personnel on a full-time basis in desired locations. All personnel shall have the required documentation for the CAC credentials process, as necessary, for access to IT systems (AIM CPM/LOM, government shared drive etc.) and be familiar with Sailor 2025/RRL analysis process and procedures.

11.0 TELEWORK POLICIES

Contractor will have the ability to perform telework or remote work in the local area when authorized by the government or directed by military base or region commanders due to local health, safety, or force protection conditions.

12.0 ADMINISTRATION

12.1 PERIOD OF PERFORMANCE

01 Sep 2024 – 31 Aug 2025

12.2 PLACE OF PERFORMANCE:

Center for Service Support NAVSTA Newport 1183 Cushing Rd.

Newport, RI 02841-1522

12.3 GOVERNMENT POINTS OF CONTACT:

Technical Point of Contact (TPOC) Primary:

Travis Flippin

(401) 841-1059 travis.h.flippin.civ@us.navy.mil

Technical Point of Contact Secondary:

Robert Dwyer

(757) 434-6434 Robert.J.Dwyer2.civ@us.navy.mil

Financial POC:

Natalie Huffman (401)841-1211 Natalie.r.huffman.civ@us.navy.mil

13.0 METHOD OF PAYMENT

Payment for this contract shall be made via DFAS Electronic Funds Transfer (EFT) utilizing the Wide Area Work Flow (WAWF) System. The vendor is required to register and setup an account in the WAWF System in order to receive payment. The Government reserves the right to change this payment method through other means only by a contract modification is necessary.

14.0 SECURITY

14.1 All contractor equipment, personnel and vehicles are subject to inspection and search by US government security officials (or designated representatives) upon entry to any government owned and/or operated installations and facilities.

14.2 Contractor personnel shall comply with all local base/installation security procedures required to gain access to US Government facilities.

14.3 If directed by US Government security officials (or designated representatives), the vendor shall remove (and replace as necessary) contractor-personnel and/or its representatives considered a security risk.

14.4 The vendor shall coordinate and comply with “all security requirements” regarding each personnel assigned to this project through the GTPOC or designated representative within 10 working days of the contract release (or effective date, whichever comes first).

14.5 RAPIDGate is being used for access to DoD facilities in CONUS, HI, Guam and Puerto Rico. The vendor is responsible to require RAPIDGate status and destination base individual access badge(s) prior to start dates. Delays that may result from inadequate planning are offeror responsibility. Vendor instructions and program information is available at http:www.RAPIDGate.com or tel. 877-727-4342.

RAPIDGate access requires (in succession) (1) Individual Base Commander approval for vendor to access base, (2) Successful vendor RAPIDGate company annual enrollment, (3) Company employee individual enrollment and possession of RAPIDGate identification badge for single base or multiple base access. Vendor is responsible to confirm that each employee that held an annual RAPIDGate badge is active for the specific facility and performance period in accordance with RAPIDGate User Agreement.

14.6 The Government reserves the right to visit and inspect, with the Contractor assets/facilities used in support of this requirement.

15.0 AUTHORIZED CHANGES ONLY BY THE CONTRACTING OFFICER

The Contractor shall not comply with any order, direction or request of Government personnel unless it is issued in writing and signed by the Contracting Officer or is pursuant to specific authority otherwise included as a part of this contract.

The Contracting Officer is the only person authorized to approve changes in any of the requirements of this contract and notwithstanding provisions contained elsewhere in this contract, the said authority remains solely the Contracting Officer's.