19-R-Z022-0003.docx
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- Security System Inspection and Maintenance Services Federal contract opportunity
- Solicitation number
- N0018919RZ022
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N0018919RZ022
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION SF 1449 - CONTINUATION SHEET
The following have been modified:
PWS
PERFORMANCE WORK STATEMENT
FOR
MAINTENANCE CONTRACT
FOR
ELECTRONIC SECURITY SYSTEMS
AT
FORCES SURVEILLANCE SUPPORT CENTER (FSSC)
RELOCATABLE OVER-THE-HORIZON RADAR (ROTHR)
LOCATED IN
PUERTO RICO, TEXAS, AND VIRGINIA
1.0 Start Date
Work shall start no later than 30 days after award of contract.
1.1 Completion Date
Contract shall be for one twelve-month base period with four one-year options.
1.2 Objective
Perform maintenance, testing, repair, and inspection services every six (6) months on the Electronic Security System (ESS) which encompasses the Access Control System (ACS), Intrusion Detection System (IDS), and Closed Circuit Television (CCTV) System at all of the Relocatable Over-the-Horizon Radar (ROTHR) sites located on government property in Puerto Rico, Texas and Virginia. Additionally, perform maintenance, testing, repair, and inspection services every six months on the Fire Alarm System at the ROTHR sites in Texas and Puerto Rico.
1.3 Background
The ROTHR sites are located in Puerto Rico, Texas and Virginia. FSSC’s mission is to operate, maintain, and sustain ROTHR as USSOUTHCOM's only 24/7/365 persistent long range surveillance system providing tactically significant air and surface track data to JIATF South for detection and monitoring of illicit trafficking posing a threat to National Security.
2.0 Scope of Work
The Contractor shall perform maintenance, testing, repair, and inspection services every six (6) months on the ROTHR Electronic Security System (ESS) which encompasses the Access Control Systems, Intrusion Detection System (IDS), and Closed Circuit Television (CCTV) Systems for the ROTHR sites in Texas, Virginia, and Puerto Rico. If during the inspection problems are found, the Contractor shall make required repairs for the systems using government supplied spares on site if possible. If repair parts or replacement material is not available, the Contractor shall discuss and provide the government with a proposed suggestion of the repair parts or replacement material (which shall be the same or compatible) prior to any such work to be performed.
The Government shall ship parts to the Contractor that have been identified by the Contractor as defective parts that will be repaired under the manufacturer’s warranty. The Contractor shall coordinate shipping defective parts back to the manufacturer for repair via receipt of a return material authorization label when required. The Contractor shall provide shipping cost under the contract to return manufacturer warranty parts back to the Government. Contractor shall be factory certified on the IdentiCard/Premisys system (to include software updates and technical support capability) and the Fiber Sensys FOIDS system. Contractor employees are required to have a SECRET clearance. The DD Form 254 (DoD Contract Security Classification Specification) will be completed and submitted to the COR before the contract start date.
a. The maintenance service personnel are required to be licensed electricians for each site in order to repair and maintain the ESS. Technicians shall be qualified for execution of all on-site maintenance, testing, repair, and inspection functions as delineated in the PWS. All contract employees shall have the appropriate license and/or certification to service or maintain equipment and software associated with this requirement.
b. Factory certifications are required for the contractor providing maintenance on the following major subsystems:
* IdentiCard/Premisys Access Control System (ACS)
* Fiber Sensys Model 200/300/500 series Fiber Defender
3.0 Site Specific Requirements
a. The ROTHR Puerto Rico Receiver Site is located on Fort Allen, National Guard Base, Juana Diaz, Puerto Rico and the ROTHR Transmitter Site on Vieques Island, Puerto Rico. The inspection of the Puerto Rico sites will include maintenance, testing, repair, and inspection services of the IdentiCard/Premisys Client Computer, Cisco Routers, 9000 Control Panels, Reader Expansion Boards, Exit Buttons, Proximity Readers, Proximity Readers w/Keypad, Door Contacts, Magnetic Locks, Altronics Power Supplies, NetLink Adapter, Push Buttons for Gates, Fiber Optic Transceivers, Pan, Tilt, & Zoom (PTZ) Daytime/Thermal Closed-Circuit Television Cameras (CCTVs), Cyber-dome Cameras, Out Door Fixed Cameras, Multiplexers, Digital Video Recorders, Monitors, Doorbell Switches, Doorbell Piezo Alert Sounders, Fenced and/or Buried Fiber-Optic Intrusion Detection (FOID) Units. The Fire Alarm inspection shall include testing of Pull Stations, Duct Detector, Smoke Detectors, Heat Detectors, and Horn/Strobe Units at each site. Inspection shall be in accordance with the National Fire Alarm Code (NFPA 72 current edition).
b. The ROTHR Virginia Receiver Site is located on Naval Support Activity Hampton Roads, Northwest Annex in Chesapeake, VA., (Bldgs. 310, 344, & 363) and the ROTHR Transmitter Site in New Kent, VA. The inspection of the Virginia sites will include maintenance, testing, repair, and inspection services of the IdentiCard/Premisys Server Computer, IdentiCard Client Computers, Cisco Routers, 9000 Control Panels, Reader Expansion Boards, Exit Buttons, Request to Exit Motion Detectors, Proximity Readers, Door Contacts, Mag Locks, Altronics Power Supplies, Netlink Adapter, Push Button for Gate, Fiber Optic Transceivers, Camera Switches, Outdoor Cameras, Doorbell Switches, and Doorbell Pizzo Alert Sounders.
c. The ROTHR Texas Receiver Site is located on Escondido Ranch in Freer, TX and the ROTHR Transmitter Site on King’s Ranch in Premont, TX. The inspection of the Texas sites will include maintenance, testing, repair, and inspection services of the IdentiCard/Premisys Client Computer, Cisco Routers, and 9000 Control Panels with Expansion Boards, Exit Buttons, Proximity Readers, Door Contacts, Magnetic Locks, Altronics Power Supplies, NetLink Adapter, and Push Buttons for Gates, Fiber Optic Transceivers, Pan, Tilt, & Zoom (PTZ) Daytime/Thermal Closed-Circuit Television Cameras (CCTVs), Multiplexers, Digital Video Recorders, Monitors, Camera Switches, Outdoor Cameras, Doorbell Switches, and Doorbell Piezo Alert Sounders. The Fire Alarm inspection will include testing of the Main Fire Panel, Pull Stations, Duct Detector, Smoke Detectors, Heat Detectors, and Horn/Strobe Units at each site. Inspection will be in accordance with the National Fire Alarm Code (NFPA 72 current edition).
d. Contractor shall perform emergency maintenance when required at each site location in Virginia, Texas, and Puerto Rico. Historically, an average of two emergency trips for all the sites has been required per year.
e. Systems preventive and emergency maintenance support shall be provided and available on a 24hrs/7days a week basis. All repairs shall be completed within 24hrs of contractor being notified of issue. Contractor shall have at its disposal, 24/7 technical support for ACS and CCTV systems to resolve issues requiring advance diagnostics and guidance in restoring critical systems.
f. Contractor shall submit a preventive maintenance schedule to the COR within 30 days of contract award. The schedule will show all regularly scheduled preventive actions for the ESS. Preventive maintenance actions requiring downtime for systems or subsystems will be coordinated with the COR.
g. Contractor will provide all tools and equipment required to perform inspections. The Government will provide the Contractor with all electrical power and other on-site utilities to support this contract. Equipment required in Puerto Rico can be left on site for the duration of the contract.
4.0 Puerto Rico and Texas Fire Alarm Inspection
Test all system components for proper operation and proper wiring. All audio devices will be measured for proper sound level. Conduct a sensitivity testing of all smoke detectors every 2nd year. Conduct a visual inspection of all devices, on all systems to ensure there are no changes that would affect system performance. Conduct a battery load test (30 min) and voltage reading. The manufacturer and model information for the fire alarm systems is as follows:
A. ROTHR FREER TEXAS
1. Panel Manufacture: Silent Knight Model No: 2204
2. Panel Manufacture: Fire Lite Model No: MS 5210 UD
B. ROTHR PREMONT TEXAS
1. Panel Manufacture: Silent Knight Model No: SK 2224
2. Panel Manufacture: Silent Knight Model No: 2204
3. Panel Manufacture: Fire Lite Model No: MS 5210 UD
C. ROTHR FORT ALLEN PUERTO RICO
1. Panel Manufacture: Faraday Model No: Fire Watch 4000
D. ROTHR VIEQUES PUERTO RICO
1. Panel Manufacture: Faraday Model No: 4126-FSA
5.0 Government Furnished Data
The government will furnish, upon request, site drawings and required facility keys.
6.0 Deliverables
The contractor shall deliver a written summary report to the COR after each inspection of the Electronic Security System on each ROTHR site and Fire Alarm system at the Texas and Puerto Rico sites.
CONTRACTOR SECURITY REQUIREMENTS
a. All contractor personnel, at all the sites, shall wear a Government-issued access badge at all times during working hours. The FSSC Security Manager will issue the required badges to the Contractor.
b. Documentation obtained for use with this contract shall not be used for any other purpose unless prior authorization has been obtained from the Director, FSSC and the FSSC Operations Officer, in accordance with the NISPOM.
c. Only persons actually performing classified tasks on this contract shall be cleared to the appropriate level in accordance with the NISPOM. All contractor personnel associated with this project will be required to possess a security clearance at the Secret Level. Contractor personnel must meet all security requirements prior to being processed for a FSSC access badge. If any perspective contractor personnel do not meet the necessary security requirements, the contractor’s FSO will be notified for the appropriate security action to be taken. The Contractor shall certify that all personnel meet the security requirements in the PWS and the DD-254. A DOD Contract Security Classification Specification (DD Form 254) will be issued after contract award.
| d. | Upon termination of a Contractor employee with a FSSC access badge or active VAL on file, the Contractor’s FSO must notify the FSSC Security Manager of the termination and effective date. Immediately confiscate FSSC issued access badge and Common Access Card (CAC), if issued and return them the FSSC Security Manager no later than five working days after the effective date of the termination. |
| e. | Additional details regarding security requirements can be found in the attached DD 254. |
Upon termination of this contract, all documentation shall be returned to FSSC along with the appropriate accountability and control records.
ECMRA
The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the ROTHR Program Office Support Services via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/
Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil/
REQUIRED STANDARD OF WORKMANSHIP
Unless otherwise specifically provided in this contract, the quality of all services rendered hereunder shall conform to the highest standards in the relevant profession, trade or field of endeavor. All services shall be rendered by or supervised directly by individuals fully qualified in the relevant profession, trade or field, and holding any licenses required by law.
REIMBURSEMENT OF TRAVEL COSTS
(a) Travel
(1) Area of Travel. Performance under this contract may require travel by contractor personnel. If travel, domestic or overseas, is required, the contractor is responsible for making all needed arrangements for his personnel. This includes but is not limited to the following:
| Medical Examinations |
| Immunization |
| Passports, visas, etc. |
| Security Clearances |
All contractor personnel required to perform work on any U.S. Navy vessel will have to obtain boarding authorization from the Commanding Officer of the vessel prior to boarding.
(2) Travel Policy. The Government will reimburse the contractor for allowable travel costs incurred by the contractor in performance of the contract and determined to be in accordance with FAR subpart 31.2, subject to the following provisions:
Travel required for tasks assigned under this contract shall be governed in accordance with rules set forth for temporary duty travel in FAR 31.205-46.
(3) Travel. Travel, subsistence, and associated labor charges for travel time are authorized, whenever a task assignment requires work to be accomplished at a temporary alternate worksite.
Travel performed for personal convenience and daily travel to and from work at contractor’s facility will not be reimbursed.
(4) Per Diem. Per diem for travel on work assigned under this contract will be reimbursed to employees consistent with company policy, but not to exceed the amount authorized in the Department of Defense Joint Travel Regulations.
(5) Shipboard Stays. Whenever work assignments require temporary duty aboard a Government ship, the contractor will be reimbursed at the per diem rates identified in paragraphs C8101.2C or C81181.3B(6) of the DOD Joint Travel Regulations, Volume 2.
(6) Air/Rail Travel. In rendering the services, the contractor shall be reimbursed for the actual costs of transportation incurred by its personnel not to exceed the cost of tourist class rail, or plane fare, to the extent that such transportation is necessary for the performance of the services hereunder and is authorized by the Ordering Officer. Such authorization by the Ordering Officer shall be indicated in the order or in some other suitable written form.
NOTE: To the maximum extent practicable without the impairment of the effectiveness of the mission, transportation shall be tourist class. In the event that only first class travel is available, it will be allowed, provided justification therefore is fully documented and warranted.
(7) Private Automobile. The use of privately owned conveyance within the continental United States by the traveler will be reimbursed to the contractor at the mileage rate allowed by Joint Travel Regulations. Authorization for the use of privately owned conveyance shall be indicated on the order. Distances traveled between points shall be shown in standard highway mileage guides. Any deviations from distance shown in such standard mileage guides shall be explained by the traveler on his expense sheet.
(8) Car Rental. The contractor shall be entitled to reimbursement for car rental, exclusive of mileage charges, as authorized by each order, when the services are required to be performed outside the normal commuting distance from the contractor’s facilities. Car rental for TDY teams will be limited to a rate of one car for every four (4) persons on TDY at one site.
EMPLOYMENT OF DEPARTMENT OF DEFENSE PERSONNEL RESTRICTED
In performing this contract, the contractor will not use as a consultant or employ (on either a full or part time basis) any current Department of Defense (DoD) personnel (civilian or military) without the prior approval of the Contracting Officer. Such approval may be given only in circumstances where it is clear that no laws and no DoD or Navy instructions, regulations, or policies might possibly be contravened and no appearance of a conflict of interest will result.
ALLOWABILITY OF MATERIAL AND GENERAL BUSINESS EXPENSES
As used in this clause, the term “material” includes supplies, equipment, hardware, automatic data processing equipment, and software. This is a services contract, and the procurement of material of any kind, other than that incidental to, and necessary for the furnishing of the required services is not authorized and will not be considered an allowable cost under the contract. No such material of any kind may be procured without the prior written approval of the contracting officer.
CONTRACT ADMINISTRATION PLAN (CAP)
FOR FIXED PRICE CONTRACTS
In order to expedite the administration of this contract, the following delineation of duties is provided. The names, addresses and phone numbers for these offices or individuals are included elsewhere in the contract award document. The office or individual designated as having responsibility should be contacted for any questions, clarifications, or information regarding the administration function assigned.
1. The Procuring Contract Office (PCO) is responsible for:
a. All pre-award duties such as solicitation, negotiation and award of contracts.
b. Any information or questions during the pre-award stage of the procurement.
c. Freedom of Information inquiries.
d. Changes in contract terms and/or conditions.
e. Post award conference.
2. The Contract Administration Office (CAO) is responsible for matters specified in the FAR 42.302 and DFARS 42.302 except those areas otherwise designated as the responsibility of the Contracting Officer's Representative (COR) or someone else herein.
3. The paying office is responsible for making payment of proper invoices after acceptance is documented.
4. The Contracting Officer's Representative (COR) is responsible for interface with the contractor and performance of duties such as those set forth below. It is emphasized that only the PCO/CAO has the authority to modify the terms of the contract. In no event will any understanding, agreement, modification, change order, or other matter deviating from the terms of the basic contract between the contractor and any other person be effective or binding on the Government. If in the opinion of the contractor an effort outside the scope of the contract is requested, the contractor shall promptly notify the PCO in writing. No action may be taken by the contractor unless the PCO or CAO has issued a contractual change. The COR duties are as follows:
| a. Technical Interface |
| (1) The COR is responsible for all Government technical interface concerning the contractor and furnishing technical instructions to the contractor. These instructions may include: technical advice/recommendations/clarifications of specific details relating to technical aspects of contract requirements; milestones to be met within the general terms of the contract or specific subtasks of the contract; or, any other interface of a technical nature necessary for the contractor to perform the work specified in the contract. The COR is the point of contact through whom the contractor can relay questions and problems of a technical nature to the PCO. |
(2) The COR is prohibited from issuing any instruction which would constitute a contractual change. The COR shall not instruct the contractor how to perform. If there is any doubt whether technical instructions contemplated fall within the scope of work, contact the PCO for guidance before transmitting the instructions to the contractor.
b. Contract Surveillance
(1) The COR shall monitor the contractor's performance and progress under the contract. In performing contract surveillance duties, the COR should exercise extreme care to ensure that he/she does not cross the line of personal services. The COR must be able to distinguish between surveillance (which is proper and necessary) and supervision (which is not permitted). Surveillance becomes supervision when you go beyond enforcing the terms of the contract. If the contractor is directed to perform the contract services in a specific manner, the line is being crossed. In such a situation, the COR's actions would be equivalent to using the contractor's personnel as if they were government employees and would constitute transforming the contract into one for personal services.
(2) The COR shall monitor contractor performance to see that inefficient or wasteful methods are not being used. If such practices are observed, the COR is responsible for taking reasonable and timely action to alert the contractor and the PCO to the situation.
(3) The COR will take timely action to alert the PCO to any potential performance problems. If performance schedule slippage is detected, the COR should determine the factors causing the delay and report them to the PCO, along with the contractor's proposed actions to eliminate or overcome these factors and recover the slippage. Once a recovery plan has been put in place, the COR is responsible for monitoring the recovery and keeping the PCO advised of progress.
(4) If the Contractor Performance Assessment Reporting System (CPARS) is applicable to the contract you are responsible for completing a Contractor Performance Assessment Report (CPAR) in the CPARS Automated Information System (AIS). The initial CPAR, under an eligible contract, must reflect evaluation of at least 180 days of contractor performance. The completed CPAR, including contractor comments if any, (NOTE: contractors are allowed 30 days to input their comments) should be available in the CPARS AIS for reviewing official (PCO) review no later than 270 days after start of contract performance. Subsequent CPARs covering any contract option periods should be ready at 1-year intervals thereafter.
c. Invoice Review and Approval/Inspection and Acceptance
(1) The COR is responsible for quality assurance of services performed and acceptance of the services or deliverables. The COR shall expeditiously review copies of the contractor's invoices or vouchers, certificate of performance and all other supporting documentation to determine the reasonableness of the billing. In making this determination, the COR must take into consideration all documentary information available and any information developed from personal observations.
(2) The COR must indicate either complete or partial concurrence with the contractor's invoice/voucher by executing the applicable certificate of performance furnished by the contractor. The COR must be cognizant of the invoicing procedures and prompt payment due dates detailed elsewhere in the contract.
(3) The COR will provide the PCO and the CAO with copies of acceptance documents such as Certificates of Performance.
(4) The COR shall work with the Contractor to obtain and execute a final invoice no more than 60 days after completion of contract performance. The COR shall ensure that the invoice is clearly marked as a “Final Invoice.”
d. Contract Modifications. The COR is responsible for developing the statement of work for change orders or modifications and for preparing an independent government cost estimate of the effort described in the proposed statement of work.
e. Administrative Duties
(1) The COR shall take appropriate action on technical correspondence pertaining to the contract and for maintaining files on each contract. This includes all modifications, government cost estimates, contractor invoices/vouchers, certificates of performance, DD 250 forms and contractor's status reports.
(2) The COR shall maintain files on all correspondence relating to contractor performance, whether satisfactory or unsatisfactory, and on trip reports for all government personnel visiting the contractor's place of business for the purpose of discussing the contract.
(3) The COR must take prompt action to provide the PCO with any contractor or technical code request for change, deviation or waiver, along with any supporting analysis or other required documentation.
| f. Government Furnished Property. When government property is to be furnished to the contractor, the COR will take the necessary steps to insure that it is furnished in a timely fashion and in proper condition for use. The COR will maintain adequate records to ensure that property furnished is returned and/or that material has been consumed in the performance of work. | |
| Enclosure (1) | |
| g. Security. The COR is responsible for ensuring that any applicable security requirements are strictly adhered to. |
h. Standards of Conduct. The COR is responsible for reading and complying with all applicable agency standards of conduct and conflict of interest instructions.
i. Written Report/Contract Completion Statement.
(1) The COR is responsible for timely preparation and submission to the PCO, of a written, annual evaluation of the contractors performance. The report shall be submitted within 30 days prior to the exercise of any contract option and 60 days after contract completion. The report shall include a written statement that services were received in accordance with the Contract terms and that the contract is now available for close-out. The report shall also include a statement as to the use made of any deliverables furnished by the contractor.
(2) If the Contractor Performance Assessment Reporting System (CPARS) is applicable to the contract you are responsible for completing a final Contractor Performance Assessment Report (CPAR) in the CPARS with 30 days of contract completion.
(3) The COR is responsible for providing necessary assistance to the Contracting Officer in performing Contract Close-out in accordance with FAR 4.804, Closeout of Contract Files.
5. The Technical Assistant (TA), if appointed, is responsible for providing routine administration and monitoring assistance to the COR. The TA does not have the authority to provide any technical direction or clarification to the contract. Duties that may be performed by the TA are as follows:
a. Identify contractor deficiencies to the COR.
b. Review contract deliverables, recommend acceptance/rejection, and provide the COR with documentation to support the recommendation.
c. Assist in preparing the final report on contractor performance for the applicable contract in accordance with the format and procedures prescribed by the COR.
d. Identify contract noncompliance with reporting requirements to the COR.
e. Review contractor status and progress reports, identify deficiencies to the COR, and provide the COR with recommendations regarding acceptance, rejection, and/or Government technical clarification requests.
f. Review invoices and provide the COR with recommendations to facilitate COR certification of the invoice.
g. Provide the COR with timely input regarding technical clarifications for the statement of work, possible technical direction to provide the contractor, and recommend corrective actions.
h. Provide detailed written reports of any trip, meeting, or conversation to the COR subsequent to any interface between the TA and contractor.
QUALITY ASSURANCE SURVEILLANCE PLAN
Purpose: To ensure that the Government has an effective and systematic method of surveillance for the services in the PWS. The QASP will be used primarily as a tool to verify that the contractor is performing all services required by the PWS in a timely, accurate and complete fashion.
1. Critical performance processes and requirements. Critical to the performance of security system maintenance services is the timely, accurate and thorough completion of all contract/task order requirements.
2. Performance Standards
a. Schedule - The due dates for deliverables and the actual accomplishment of the schedule will be assessed against original due dates and milestones established for the contract or task order(s).
b. Deliverables – The deliverables required to be submitted will be assessed against the specifications for the deliverables detailed in the contract/task order(s) and the Quality Control Plan (QCP), if required by the contract, for the required content, quality, timeliness, and accuracy.
c. Past Performance - In addition to any schedule, deliverables, and cost aspects of performance discussed above, pursuant to FAR 42.15, the Government will assess the contractor’s record of conforming to contract requirements and to standards of good workmanship, the contractor’s adherence to contract schedules including the administrative aspects of performance, the contractor’s history of reasonable and cooperative behavior and commitment to customer satisfaction, and the contractor’s business-like concern for the interest of the customer.
3. Surveillance methods: The primary methods of surveillance used to monitor performance of this contract will include, but not be limited to, random or planned sampling, periodic or inspection, and validated customer complaints.
4. Performance Measurement: Performance will be measured in accordance with the following table:
| Performance Element |
| Performance Requirement |
| Surveillance Method |
| Frequency |
| Acceptable Quality Level |
| Contractor Quality Control Plan |
| QC activities, inspections, and corrective actions completed as required by the plan. |
| Inspection by the COR |
| Quarterly for overall QC activities; |
| 100% Compliance with the contractor plan. |
As Required for corrective actions.
(If required by the contract)
| Contract Deliverables |
| Contract deliverables furnished as prescribed in the PWS, attachments, CDRLs, Task Orders, etc., as applicable. |
| Inspection by the COR |
| 100% inspection of all contract deliverables. |
| >95% of deliverables submitted timely and without rework required. |
| Overall Contract Performance |
| Overall contract performance of sufficient quality to earn a Satisfactory (or higher) rating in the COR’s annual report on Contractor Performance |
| Assessment by the COR |
| Annual |
| All performance elements rated Satisfactory (or higher) |
| Invoicing |
| Monthly invoices per contract procedures are timely and accurate. |
| Review & acceptance of the invoice |
| Monthly |
| 100% accuracy |
If performance is within acceptable levels, it will be considered to be satisfactory. If not, overall performance may be considered unsatisfactory.
Incentives/Disincentives:
The COR’s makes an annual report on Contractor Performance (CPARS or other annual report). The contractor’s failure to achieve satisfactory performance under the contract/task order, reflected in the COR’s annual report, may result in termination of the contract/task order and may also result in the loss of future Government contracts/task orders. The contractor’s failure to achieve satisfactory performance under the contract/task order may result in the non-exercise of available options.
For each item that does not meet acceptable levels, the Government may issue a Contract Discrepancy Report (CDR). CDRs will be forwarded to the Contracting Officer with a copy sent to the contractor. The contractor must reply in writing within 5 days of receipt identifying how future occurrences of the problem will be prevented. Based upon the contractor’s past performance and plan to solve the problem, the Contracting Officer will determine if any further action will be taken.
In accordance with the inspection of services provisions of the contract, the contractor will be incentivized to provide quality products in a timely manner since the Government can require the Contractor, at no additional cost, to replace or correct work that fails to meet contract requirements.
THE FOLLOWING NAVSUP LOCAL TEXT IS HEREBY MADE PART OF THE STATEMENT OF WORK/PERFORMANCE WORK STATEMENT.
Contractor Unclassified Access to Federally Controlled Facilities, Sensitive Information, Information Technology (IT) Systems or Protected Health Information
Homeland Security Presidential Directive (HSPD)-12, requires government agencies to develop and implement Federal security standards for Federal employees and contractors. The Deputy Secretary of Defense Directive-Type Memorandum (DTM) 08-006 – “DoD Implementation of Homeland Security Presidential Directive – 12 (HSPD-12)” dated November 26, 2008 (or its subsequent DoD instruction) directs implementation of HSPD-12. This clause is in accordance with HSPD-12 and its implementing directives.
APPLICABILITY
This text applies to contractor employees requiring physical access to any area of a federally controlled base, facility or activity and/or requiring access to a DoN or DoD computer/network/system to perform certain unclassified sensitive duties. This clause also applies to contractor employees who access Privacy Act and Protected Health Information, provide support associated with fiduciary duties, or perform duties that have been identified as National Security Position, as advised by the command security manager. It is the responsibility of the responsible security officer of the command/facility where the work is performed to ensure compliance.
Each contractor employee providing services at a Navy Command under this contract is required to obtain a Department of Defense Common Access Card (DoD CAC). Additionally, depending on the level of computer/network access, the contract employee will require a successful investigation as detailed below.
ACCESS TO FEDERAL FACILITIES
Per HSPD-12 and implementing guidance, all contractor employees working at a federally controlled base, facility or activity under this clause will require a DoD CAC. When access to a base, facility or activity is required contractor employees shall in-process with the Command’s Security Manager upon arrival to the Command and shall out-process prior to their departure at the completion of the individual’s performance under the contract.
ACCESS TO DOD IT SYSTEMS
In accordance with SECNAV M-5510.30, contractor employees who require access to DoN or DoD networks are categorized as IT-I, IT-II, or IT-III. The IT-II level, defined in detail in SECNAV M-5510.30, includes positions which require access to information protected under the Privacy Act, to include Protected Health Information (PHI). All contractor employees under this contract who require access to Privacy Act protected information are therefore categorized no lower than IT-II. IT Levels are determined by the requiring activity’s Command Information Assurance Manager.
Contractor employees requiring privileged or IT-I level access, (when specified by the terms of the contract) require a Single Scope Background Investigation (SSBI) or T5 or T5R equivalent investigation , which is a higher level investigation than the National Agency Check with Law and Credit (NACLC)/T3/T3R described below. Due to the privileged system access, an investigation suitable for High Risk national security positions is required. Individuals who have access to system control, monitoring, or administration functions (e.g. system administrator, database administrator) require training and certification to Information Assurance Technical Level 1, and must be trained and certified on the Operating System or Computing Environment they are required to maintain.
Access to sensitive IT systems is contingent upon a favorably adjudicated background investigation. When access to IT systems is required for performance of the contractor employee’s duties, such employees shall in-process with the Navy Command’s Security Manager and Information Assurance Manager upon arrival to the Navy command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The decision to authorize access to a government IT system/network is inherently governmental. The contractor supervisor is not authorized to sign the SAAR-N; therefore, the government employee with knowledge of the system/network access required or the COR shall sign the SAAR-N as the “supervisor”.
The SAAR-N shall be forwarded to the Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.
When required to maintain access to required IT systems or networks, the contractor shall ensure that all employees requiring access complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.
INTERIM ACCESS
The Command's Security Manager may authorize issuance of a DoD CAC and interim access to a DoN or DoD unclassified computer/network upon a favorable review of the investigative questionnaire and advance favorable fingerprint results. When the results of the investigation are received and a favorable determination is not made, the contractor employee working on the contract under interim access will be denied access to the computer network and this denial will not relieve the contractor of his/her responsibility to perform.
DENIAL OR TERMINATION OF ACCESS
The potential consequences of any requirement under this clause including denial or termination of physical or system access in no way relieves the contractor from the requirement to execute performance under the contract within the timeframes specified in the contract. Contractors shall plan ahead in processing their employees and subcontractor employees. The contractor shall insert this clause in all subcontracts when the subcontractor is permitted to have unclassified access to a federally controlled facility, federally-controlled information system/network and/or to government information, meaning information not authorized for public release.
CONTRACTOR’S SECURITY REPRESENTATIVE
The contractor shall designate an employee to serve as the Contractor’s Security Representative. Within three work days after contract award, the contractor shall provide to the requiring activity’s Security Manager and the Contracting Officer, in writing, the name, title, address and phone number for the Contractor’s Security Representative. The Contractor’s Security Representative shall be the primary point of contact on any security matter. The Contractor’s Security Representative shall not be replaced or removed without prior notice to the Contracting Officer and Command Security Manager.
BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO NATIONAL SECURITY POSITIONS OR PERFORMING SENSITIVE DUTIES
Navy security policy requires that all positions be given a sensitivity value based on level of risk factors to ensure appropriate protective measures are applied. Contractor employees under this contract are recognized as Non-Critical Sensitive [ADP/IT-II] positions when the contract scope of work require physical access to a federally controlled base, facility or activity and/or requiring access to a DoD computer/network, to perform unclassified sensitive duties. This designation is also applied to contractor employees who access Privacy Act and Protected Health Information (PHI), provide support associated with fiduciary duties, or perform duties that have been identified as National Security Positions. At a minimum, each contractor employee must be a US citizen and have a favorably completed NACLC or T3 or T3R equivalent investigation to obtain a favorable determination for assignment to a non-critical sensitive or IT-II position. The investigation consists of a standard NAC and a FBI fingerprint check plus law enforcement checks and credit check. Each contractor employee filling a non-critical sensitive or IT-II position is required to complete:
· SF-86 Questionnaire for National Security Positions (or equivalent OPM investigative product)
· Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)
· Original Signed Release Statements
Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date. Background investigations shall be reinitiated as required to ensure investigations remain current (not older than 10 years) throughout the contract performance period. The Contractor’s Security Representative shall contact the Command Security Manager for guidance when reinvestigations are required.
Regardless of their duties or IT access requirements ALL contractor employees shall in-process with the Command’s Security Manager upon arrival to the command and shall out-process prior to their departure at the completion of the individual’s performance under the contract. Employees requiring IT access shall also check-in and check-out with the Navy Command’s Information Assurance Manager. Completion and approval of a System Authorization Access Request Navy (SAAR-N) form is required for all individuals accessing Navy Information Technology resources. The SAAR-N shall be forwarded to the Navy Command’s Security Manager at least 30 days prior to the individual’s start date. Failure to provide the required documentation at least 30 days prior to the individual’s start date shall result in delaying the individual’s start date.
The contractor shall ensure that each contract employee requiring access to IT systems or networks complete annual Information Assurance (IA) training, and maintain a current requisite background investigation. Contractor employees shall accurately complete the required investigative forms prior to submission to the Command Security Manager. The Command’s Security Manager will review the submitted documentation for completeness prior to submitting it to the Office of Personnel Management (OPM); Potential suitability or security issues identified may render the contractor employee ineligible for the assignment. An unfavorable determination is final (subject to SF-86 appeal procedures) and such a determination does not relieve the contractor from meeting any contractual obligation under the contract. The Command’s Security Manager will forward the required forms to OPM for processing. Once the investigation is complete, the results will be forwarded by OPM to the DoD Central Adjudication Facility (CAF) for a determination.
If the contractor employee already possesses a current favorably adjudicated investigation, the contractor shall submit a Visit Authorization Request (VAR) via the Joint Personnel Adjudication System (JPAS) or a hard copy VAR directly from the contractor’s Security Representative. Although the contractor will take JPAS “Owning” role over the contractor employee, the Command will take JPAS "Servicing" role over the contractor employee during the hiring process and for the duration of assignment under that contract. The contractor shall include the IT Position Category per SECNAV M-5510.30 for each employee designated on a VAR. The VAR requires annual renewal for the duration of the employee’s performance under the contract.
BACKGROUND INVESTIGATION REQUIREMENTS AND SECURITY APPROVAL PROCESS FOR CONTRACTORS ASSIGNED TO OR PERFORMING NON-SENSITIVE DUTIES
Contractor employee whose work is unclassified and non-sensitive (e.g., performing certain duties such as lawn maintenance, vendor services, etc. ...) and who require physical access to publicly accessible areas to perform those duties shall meet the following minimum requirements:
· Must be either a US citizen or a US permanent resident with a minimum of 3 years legal residency in the United States (as required by The Deputy Secretary of Defense DTM 08-006 or its subsequent DoD instruction) and
· Must have a favorably completed National Agency Check with Written Inquiries (NACI) or T1 investigation equivalent including a FBI fingerprint check prior to installation access.
To be considered for a favorable trustworthiness determination, the Contractor’s Security Representative must submit for all employees each of the following:
· SF-85 Questionnaire for Non-Sensitive Positions
· Two FD-258 Applicant Fingerprint Cards (or an electronic fingerprint submission)
· Original Signed Release Statements
The contractor shall ensure each individual employee has a current favorably completed National Agency Check with Written Inquiries (NACI) or T1 equivalent investigation, or ensure successful FBI fingerprint results have been gained and investigation has been processed with OPM
Failure to provide the required documentation at least 30 days prior to the individual’s start date may result in delaying the individual’s start date.
* Consult with your Command Security Manager and Information Assurance Manager for local policy when IT-III (non-sensitive) access is required for non-US citizens outside the United States.
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