Performance Work Statement for NMCP Multimedia Installation.doc

PERFORMANCE WORK STATEMENT (PWS)

FOR MULTIMEDIA INSTALLATION AT NAVAL MEDICAL CENTER PORTSMOUTH (NMCP)

PART 1

SCOPE OF WORK

This contract is for the procurement, installation and programming of multimedia equipment. The contact also requires for the removal and disposal of existing multimedia equipment for Naval Medical Center Portsmouth as required. This contract requires fully operational equipment and systems that meets the government requirements and interface with existing government provided equipment. The contract requires a system design that will include any changes, recommendations, wiring, with the new installation. All components or equipment installed must be new and fully operational prior to government testing and acceptance. No refurbished equipment will be used for this installation. A two year equipment replacement warranty is required for all newly installed equipment.

1 General: This is a non-personal services contract to provide Multimedia equipment installation. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform multimedia installation as defined in this PWS except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The installation and digital programming of multimedia equipment, along with the removal and disposal of current multimedia equipment.

1.3 Objectives:

a. Removal of current multimedia equipment

b. Installation of new equipment

c. Programming if needed of all digital components

d. Provide a two year equipment replacement warranty

1.4 Scope: The installation and programming of multimedia digital systems. The removal of existing multimedia equipment. The contractor shall accomplish the installation of new multimedia equipment and perform all programming as require for all digital component or systems.

1.5 Period of Performance: Not applicable for the PWS. The period of performance shall be for one (1) Base Year and four (4) Option Years. The Period of Performance reads as follows:

Option Year I

Option Year II

Option Year II I

GENERAL INFORMATION

1.6 Quality Control: Not applicable for this PWS. The contractor shall develop and maintain an effective QCP to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which the contractor assures that the work performance complies with the contract requirements of the contract. After acceptance of the QAP the contractor shall receive the KO’s acceptance in writing of any proposed change to the QC system.

1.7 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.8 Recognized Holidays: Contractor is not required to perform services on holidays. .] New Year’s Day

Labor Day

Martin Luther King Jr.’s Birthday

Columbus Day

President’s Day

Veteran’s Day

Memorial Day

Thanksgiving Day

Independence Day

Christmas Day

1.9 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0730 a.m. to 4:30 p.m. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.10 Place of Performance: The work to be performed under this contract will be performed at Naval Medical Center Portsmouth.

1.11 Type of Contract: The government will award a FFP Contract.

1.12 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured

1.13 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the QCP. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the KO.

1.13.01 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.13.02 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.13.03 Lock Combinations: Not applicable. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP

1.14 Special Qualifications: The contractor is responsible for ensuring that employees are Cisco and AMX certified for digital programming.

1.15 Contracting Officer Representative (COR): The COR will be identified by COR Appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements; including Government drawings; designs; specifications; monitor Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract

1.16 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.17 Contractor Travel Not applicable: Contractor will be required to travel CONUS during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS: Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.

1.18 Other Direct Costs: This category includes travel, reproduction, and shipping expenses associated with training activities and visits to contractor facilities.

1.19 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.20 Organizational Conflict of Interest: It is the contractor’s responsibility to notify the KO of any potential Organizational Conflict of Interest (OCI). In the event that an OCI exist the contractor shall propose a Mitigation plan that shall be review and accepted by the KO prior to continuance of the work that presents an OCI. Should the proposed Mitigation Plan not be accepted by the KO, the Government may terminate this contract, disqualify the Contractor from subsequent contractual efforts, and pursue any remedies as may be permitted by the law or this contract.

PART 2

DEFINITIONS & ACRONYMS

2 Definitions and Acronyms:

2.1 DEFINITIONS:

2.1.01 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.02 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. This is the only individual who can legally bind the government.

2.1.03 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.04 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.05 DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.06 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.07 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.08 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.09 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.010 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service meet contract requirements.

2.1.011 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.012 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.013 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

ACOR

Alternate Contracting Officer's Representative

CFR

Code of Federal Regulations

CONUS

Continental United States (excludes Alaska and Hawaii)

COR

Contracting Officer Representative

COTS

Commercial-Off-the-Shelf

DD250

Department of Defense Form 250 (Receiving Report)

DFARS

Defense Federal Acquisition Regulation Supplement

DOD

Department of Defense

FAR

Federal Acquisition Regulation

HIPAA

Health Insurance Portability and Accountability Act of 1996

KO

Contracting Officer

OCI

Organizational Conflict of Interest

OCONUS

Outside Continental United States (includes Alaska and Hawaii)

ODC

Other Direct Costs

POC

Point of Contact

PWS

Performance Work Statement

QA

Quality Assurance

QAP

Quality Assurance Program

QASP

Quality Assurance Surveillance Plan

QC

Quality Control

QCP

Quality Control Program

TE

Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The government will provide access to all locations for new installations. The government will be support for base access as needed.

1.1 GOVERNMENT FURNISHED ITEMS AND SERVICES:

1.1 The Government will provide access to all locations for multimedia installation Government will assist contractor personnel with base access

PART 4

CONTRACTOR FURNISHED ITEMS AND SPECIFIC TASKS

The Contractor will submit a package for removal, programming and installation of multi-media equipment at Naval Medical Center Portsmouth (NMCP). This package must include a design plan and equipment listing. This design shall include any changes and recommendations required to interface with existing government provided equipment. All components installed must be fully operational prior to government testing and acceptance. This is a turn-key installation with a two equipment replacement warranty requirement.

2.1 CONTRACTOR RESPONSIBILITIES AND SPECIFIC TASKS:

2.1 Basic Services. The contractor shall provide services for installation and programming multimedia equipment

2.2 The Contractor shall:

2.2 Purchase, install and program all requested multimedia equipment for NMCP

2.3 Task Heading.

1. Purchase requested multimedia equipment

2. Installation of all newly purchased equipment

3. Programming of all digital components or systems

4. Test all install equipment and ensuring that it interface with existing government equipment

5. This is a turn-key installation

6. Two year equipment replacement warranty

PART 5

APPLICABLE PUBLICATIONS

3.1 Applicable Publications (Current Editions)

3.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

4.1 Attachment List:

4.1 Attachment 1– Quality Assurance Surveillance Plan (QASP

4.2 Attachment 2– Deliverables Schedule