UPDATED_SAP Draft SOW Leadership Development.docx
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- AMENDED** Leadership Development Training Federal contract opportunity
- Solicitation number
- N0017422R0002
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| File | Type | Posted |
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| Amended Solicitation N0017422R0002.pdf | ||
| N0017422R0002.pdf | ||
| Updated SOW Leadership Development.docx | DOCX document |
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Statement of Work For Leadership Development Education
1.0 INTRODUCTION:
The Naval Surface Warfare Center Indian Head Division (NSWC IHD) is committed to offering career enhancing training for its employees. The Workforce Development (WFD) Branch is responsible for coordinating employee training and career development opportunities. It is significant for an employee to strengthen current and future leadership skills and knowledge. Leadership Development courses will provide the necessary knowledge needed for team building, communication, problem solving decisions along with other topics. More importantly, this program will strengthen current and future leadership skills knowledge.
2.0 SCOPE OF WORK:
The purpose of the Leadership Development training is to provide full service, instructor led leadership development courses to a maximum of 20 Civilian Government employees per class. Course content should prepare employees for progressively higher levels of leadership and management. The goal is to provide employees the knowledge and skills to successfully lead a government organization. It shall provide participants with an understanding of how leadership roles are rapidly changing, expanding, shifting and becoming more critical in today’s work environment. Courses will create performance expectations that are clear, accountable, verifiable, and focused on the mission, the public and results. Course topics should include: identifying what makes an effective leader, incorporating a blended learning approach, based on the agency’s needs, human resource management and performance management, and learn the fundamentals of leadership and how to lead a team to success using practical skills to plan, schedule, organize, and utilize resources to get results.
2.1 Courses should include but may not be limited to:
2.1.1 Introduction to Leadership (Aspiring Lead)
2.1.2 Successful Team Management and Project Leadership
2.1.3 Successfully Leading People
2.1.4 Performance Management
2.1.5 Conflict Resolution
2.1.6 Emotional Intelligence (EI) Workshop
2.1.7 Effective Communication Workshop
2.1.8 Coaching and Mentoring Workshop
2.1.9 Evidence-Based Leadership Development Course (The Leadership Challenge®)
2.1.10 Five Behaviors of a Cohesive Team Training Program
2.1.11 Interpersonal Skills
2.1.12 Critical Thinking/Problem-Solving
2.1.13 Briefing and Presentations
2.1.14 Public Speaking
2.1.15 Addressing Generational Differences
2.1.16 Running/Managing Meetings Effectively
2.1.17 Customer Service Etiquette
2.2 Courses including Everything DiSC® should include:
2.2.1 Everything DiSC® Workplace Training Program
2.2.2 Everything DiSC® Work of Leaders Training Program
2.2.3 Everything DiSC® 363 for Leaders Training Program
2.2.4 Everything DiSC® Agile EQ™
2.2.5 Everything DiSC® Productive Conflict Training Program
2.3 Course add-ons should include:
2.3.1 Meyers Briggs Type Indicator (MBTI) Instrument
2.3.2 FIRO-B® Profile
2.3.3 FIRO Business® Instrument
2.3.4 FIRO Business® Leadership Report
2.3.5 Thomas-Kilmann Conflict Mode Instrument Profile and Interpretive Report
3.0 GENERAL REQUIRMENTS:
The Leadership Development training courses shall provide employees with a greater understanding to identify essential leadership skills to effectively lead people in Government organizations.
The training shall be held either virtually using a Navy approved virtual platform (Adobe Connect or MS Teams, when approved), or face-to-face and on-site at a Government specified location.
The contractor will deliver a minimum of one (1) and up to two (2) courses per year. Each course length is listed in the table below. Each course will have a maximum of 20 Civilian Government employees per class. The audience for each course is listed in the table below. Specific dates will be agreed upon by the Government TPOC (listed below) and the Contractor.
3.1 The contractor shall provide a proposed course outline that identifies each instructional topic, the proposed duration of each topic, and proposed facilitator.
3.2 The contractor shall provide instructional materials, materials and supplies needed to complete exercises for up to 20 Civilian Government employees on the first day of each course in accordance with CDRL A001.
3.3 Leadership Development Course Overview:
| Leadership Development Course Title |
| Audience |
| Course Length |
| Course Description |
Introduction to Leadership (Aspiring Leaders) 2.1.1
| New Leaders/ New Supervisors |
| 2-Days |
This course will provide leadership skills to fulfill their potential through practical application in the areas of communication, trust, accountability, employee motivation, delegation and conflict.
Successful Team Management and Project Leadership 2.1.2
| Leaders/ Supervisors |
| 2-Days |
| This course will provide an in depth overview of roles and responsibilities of supervisors and managers and explore methods of maintaining technical expertise while demonstrating team leading skills required to help teams perform at a high level. |
Successfully Leading People 2.1.3
| Leaders/ Supervisors |
| 2-Days |
| This course will provide seasoned leaders a chance to enhance their critical thinking, behavior, and approach to addressing complex leadership challenges. Participants will learn to develop a strong leadership presence, apply emotional intelligence (IE) competencies, demonstrate flexibility in their leadership approach, develop the leadership potential of a team, and make ethical decisions. |
Performance Management 2.1.4
| Supervisors |
| 2- Days |
| This course will provide supervisors with an understanding of how employee performance and conduct issues can be successfully addressed. |
Conflict Resolution 2.1.5
| All Employees |
| 1-Day |
This course will provide participants with the skills, knowledge and confidence to effectively manage and turn around potentially negative performance situations in the workplace in a constructive manner.
Emotional Intelligence (EI) Workshop 2.1.6
| All Employees |
| 1-Day |
This course will provide participants an introduction to Emotional Intelligence (EI), a greater personal awareness of how to connect with others, manage stress, engage in healthy conflict, collaborate effectively, and be more optimistic and resilient using emotional intelligence.
Effective Communication Workshop 2.1.7
| All Employees |
| 1-Day |
This course will provide four key ingredients to any conversation, learning the principles of communication that drives interaction in all settings, learning to structure messages that inspire people to take action, generating ideas for organizing messages, preparing, and delivering effective presentations, and understanding how non-verbal communication and feedback influence how messages may come across.
Coaching and Mentoring Workshop 2.1.8
| Leaders/ Supervisors |
| 1-Day |
This course will provide individuals the ability to coach and mentor their staff, shift their thinking to coaching effectively, and learn how to take advantage of coachable moments.
Evidence-Based Leadership Development Course 2.1.9
| Leaders/ Supervisors |
| 2-Days |
| This course will provide experiential activities, workbook exercises, and group problem solving tasks, video cases, and lectures. It is designed to inspire, engage, and help leaders develop skills needed to meet whatever leadership challenges that lay ahead. |
Five Behaviors of Cohesive Team Training Program 2.1.10
| Leaders/ Supervisors |
| 2-Days |
| This course will provide the Five Behaviors of a Cohesive Team Model and a customized 2-day assessment-based learning experience that helps individuals and organizations reveal what it takes to build a truly cohesive and effective team in the most approachable, competent, and effective way possible. The Five Behaviors Model includes: Trust, Conflict, Commitment, Accountability, and Results. |
Interpersonal Skills 2.1.11
| All Employees |
| 1-Day |
| This course will provide four key ingredients to any conversation, learning the principles of communication that drives interaction in all settings, learning to structure messages that inspire people to take action, generating ideas for organizing messages, preparing, and delivering effective presentations, appreciating the art of conversation thought the role of speaker, listener, and the observer. |
Critical Thinking/Problem-Solving 2.1.12
| All Employees |
| 2-Days |
| This course will provide an overview of the entire creative problem-solving process, as well as key problem-solving tools and strategies that can be used every day. |
Briefing and Presentations 2.1.13
| All Employees |
| 1-Day |
| This course will provide oral communication skills in a non-threatening environment and an opportunity to work in small groups to practice presentation skills. It should include effective communication strategies, effective communication for oral briefings, effective use of visual aids, and putting it all together for a presentation. |
Public Speaking 2.1.14
| All Employees |
| 1-Day |
| This course will provide a better understanding of the basics of message construction, delivery, and best practices for communicating to an audience. Additional topics should include learning how to effectively prepare and deliver a speech, overcome common fears about speaking in public, understand strategies for effective communication with audience members, and learning the importance of appropriate dress, gestures and appearance. |
Addressing Generational Differences 2.1.15
| All Employees |
| 1-Day |
| This course will provide the opportunity to bridge the generational gap in the workplace by building awareness that will lead engaged employees, stronger team cohesion, improved communication, and healthier organizations. Additionally, it will allow employees to learn a process for navigating generational communication more effectively, as well as learn the importance of creating a diverse inclusive environment. |
Running/ Managing Meetings Effectively 2.1.16
| All Employees |
| 1-Day |
| This course will provide the opportunity to get an effective setting for conducting productive meetings with an organization. The course will offer an effective way to disseminate and gather information to make decisions, solve problems, and work more cooperatively with others in an organization. In addition, there will be strategies for dealing with bad meeting behaviors, establishing meeting ground rules, and creating meeting agendas. |
Customer Service Etiquette 2.1.17
| All Employees |
| 1-Day |
| This course will provide an understanding of basic customer service and how focusing on the customer and identifying their expectations can help you improve the organizations customer service experience. And will help participants learn how to interact with customers on the telephone, deal with customer complaints, and deal with stress. |
Everything DiSC® Workplace Training Program 2.1.18
| All Employees |
| 1-Day |
| Students complete the Everything DiSC Workplace Profile prior this course. This course will help employees at all level of our command effectively understand themselves and others and strengthen their relationships and help improve productivity and workplace collaboration. |
Everything DiSC® Work of Leaders Training Program 2.1.19
| Leaders/ Supervisors |
| 1-Day |
| This course is designed to help participants better understand themselves and others. Whether improving working relationships, strengthening management skills, or tackling conflict with a new mindset, The Everything DiSC® Work of Leaders assessment delivers insight and strategies to meet each learners’ unique needs. |
Everything DiSC® 363 for Leaders Training Program 2.1.20
| Leaders/ Supervisors |
| 1-Day |
| This course will bring Leaders together with the research-based Eight Approaches to Effective Leadership framework to help any leader—emerging high-potentials and experienced executives alike—incorporate critical feedback from direct reports, peers, and bosses into a development plan to increase their effectiveness in a leadership role. |
Everything DiSC® Agile EQ™ 2.1.21
| All Employees |
| 1-Day |
| This course is designed to help participates develop the emotional intelligence necessary to support a thriving agile culture by providing skills to read the emotional and interpersonal needs of a situation and responding accordingly while learning to navigate outside their comfort zone, empowering them to meet the demands of any situation. |
Everything DiSC® Productive Conflict Training Program 2.1.22
| All Employees |
| 1-Day |
| This course will helps participants improve self-awareness around conflict behaviors. Rather than focus on a step-by-step process for conflict resolution, this course provides participants with techniques to curb destructive behaviors and effectively respond to conflict situations. |
Meyers Briggs Type Indicator (MBTI) Instrument 2.1.23
| Leaders/ Supervisors |
| Add-On |
| This tool can be incorporated into any leadership/supervisor course. This assessment will also help student strengthen the leadership competencies and fundamental competencies. |
FIRO-B® Profile 2.1.24
| Leaders/ Supervisors |
| Add-On |
| This tool can be incorporated into any leadership/supervisor course. Using this tool, participants learn how to apply strategies to strengthen relationships, improve communication, and decrease conflict, leading to better team performance. |
FIRO Business® Instrument 2.1.25
| All Employees |
| Add-On |
| This tool can be incorporated into any course. Using this tool, participants will be provided a mirror that helps them understand the difference between how they affect others and how they would like to be perceived. |
FIRO Business® Leadership Report 2.1.26
| Leaders/ Supervisors |
| Add-On |
| This tool can be incorporated into any leadership/supervisor course. This tool measures interpersonal needs in three areas that affect work relationships: Involvement, Influence, and Connection. |
Thomas-Kilmann Conflict Mode Instrument Profile and Interpretive Report 2.1.27
| Leaders/ Supervisors |
| Add-On |
| This tool can be incorporated into any leadership/supervisor course. This tool helps individuals understand how five conflict-handling modes, or styles—competing, collaborating, compromising, avoiding, and accommodating—affect interpersonal and group dynamics and learn how to select the most appropriate style for a given situation. |
4.0 TRAVEL:
The contractor will be required to travel in performance of this contract. The number of trips and types of personnel traveling shall be limited to the minimum required to accomplish work requirements and shall be coordinated the technical point of contact. All travel shall be conducted in accordance with FAR 31.205-46 “Travel Costs” and the Federal Travel Regulations (FTR).
5.0 LOCATION:
The courses shall be conducted on-site or virtual at NSWC IHD, Indian Head/Stump Neck, MD and Picatinny, NJ. The majority of the courses will be held at NSWC IHD, Indian Head/Stump Neck, MD however, we could offer several per year at Picatinny, NJ. The building locations are to be determined for each location. The Government will provide facilities and equipment, including rest rooms, which will be accessible to individuals with disabilities and meet all Americans with Disabilities Act of 1990 requirements.
6.0 EVALUATIONS AND CERTIFICATIONS:
The Contractor shall provide course evaluation forms/surveys allowing participants to provide comments regarding the course and make recommendations for improvement in accordance with CDRL A001. The Contractor shall provide a summary of the information contained on the individual evaluation forms/surveys to the Government TPOC listed below upon completion of this course (CDRL A001).
7.0 PERFORMANCE PERIOD:
The Contractor shall have a curriculum ready to deliver training and services within 60 days of the contract award date. The period of performance shall be for one (1) base year and four (4) options years. The base and each option year shall consist of 365 days.
8.0 USE OF GOVERNMENT FACILITY:
The Government is responsible for providing the facility to accommodate the students and training instruction.
10.0 SECURITY:
The Contractor will ensure instructor(s) are able to gain access to NSWC IHD and Picatinny locations to instruct the course. Instructors must be U.S. citizens and must be able to provide the required documentation to obtain entry (if base access is required).
11.0 Government TPOC:
Christine Rose, Christine.rose@navy.mil, 301-744-1733.
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