N0003018T4048.pdf

SEE ADDENDUM

(No Collect Calls)

N0003018T4048 30-Mar-2018

b. TELEPHONE NUMBER

202-433-8433

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 30 Apr 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

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STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

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(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

N000309. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DAMON TREVITHICK

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

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(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

STRATEGIC SYSTEMS PROGRAMS

1250 10TH STREET, SE, SUITE 3600

WASHINGTON DC 20374-5127

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE N61402 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

X SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

STRATEGIC SYSTEMS PROGRAMS

ATTN: CONTRACTING OFFICER REPRESENTATIVE

PMOSSP

100 PLASTICS AVENUE

PITTSFIELD MA 01201

TEL: FAX:

(202) 433-5394FAX:

TEL: (202) 433-8436 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$7,500,000

NAICS:

541930

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

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CORRECT FOR

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PARTIAL

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STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

N0003018T4048

Section SF 1449 - CONTINUATION SHEET

PEROFMANCE WORK STATEMENT

SIGN LANGUAGE INTERPRETING SERVICES

I. Introduction

Program Management Office Strategic Systems Programs (PMO SSP) Shipboard System (SPS) has a growing workforce of Deaf and Hard of Hearing (Deaf/HoH) employee(s) and requires professional services that will enable our Deaf/HoH employee(s) to have full access to the information and resources needed to perform the essential duties of their job; participate in meetings; communicate with the fleet;

participate in command sponsored events, trainings, and seminars; and enjoy full access to all the benefits of working at SPS.

A flexible contract for interpretation services, with interpreters on call and ready to begin at the scheduled time is considered critical to SPS’s operations. Delays or cancellations of interpretive services because of inaccessibility to a contract interpreter(s) are a major disruption to the SPS Deaf/HoH workforce and negatively impacts SPS operations.

II. Scope of Work

a. Place of Performance

i. The Contractor shall provide interpretive services at 100 Plastics Avenue, Pittsfield, MA 01201.

ii. The Contractor’s official duty station is defined as within 50 miles of 100 Plastics Avenue, Pittsfield, MA 01201. Travel costs to and from the Contractor’s official duty station, if any, shall be included in the offeror’s hourly rate. Travel costs to and from the Contractor’s official duty station will not be seperately reimbursed.

iii. The occasional need may arise for interpreter services for a SPS Deaf/HoH employee on travel at another location within the continental United States (CONUS). If travel is required, the Contracting Officer will unilaterally issue a contract modification to add funding to the applicable Temporary Duty Travel line item.

b. General Conditions

i. Under this contract, the Contractor shall provide qualified and certified ASL interpreter(s) to perform interpreting services for Deaf/HoH government employee(s) on an as needed basis. Interpreting services include but are not limited to American Sign Language, oral, tactile, close-vision, deaf interpreting, cued speech, Video Relayed Services, Video Remote Interpreting, and Communication Access Realtime Translation (CART) services.

ii. In anticipation of an increased demand on limited resources, SPS is looking for innovative solutions using new media to meet this growing demand. The Contractor shall understand that the services under this contract are vital to the Government and must be continued without interruption.

iii. The Contractor shall confirm interpreters are local to the place of performance.

iv. The Contractor shall use “live” in-person interpreter(s) to the maximum extent possible to exercise the tasks outline in this work statement. SPS consent shall be obtained prior to utilizing an alternate interpretation method recommended by the Contractor.

c. Period of Performance

i. The Contractor shall provide interpretive services for a period of 12 months; with an option for an additional 12 month period.

ii. Each 12 month period shall not exceed 250 hours of services.

iii. Options may be exercised in 50 hour increments on an as needed basis.

III. Interpreters

a. Qualifications

i. Interpreters shall be United States citizens.

ii. Interpreters shall be nationally certified through the National Association of the Deaf

(NAD) and/or Registry of Interpreters for the Deaf (RID) and must be registered with the Massachusetts Commission for the Deaf and Hard of Hearing (MCDHH).

iii. The Contractor shall provide qualified, professional, experienced interpreters who possess a high level of interpretation skills and proficiency in the English language and must be qualified to provide the following services completely and accurately upon request:

1. Able to sign simultaneously and consecutively from oral spoken English to American Sign Language (ASL), Pidgin Sign English (PSE), Tactile Sign (Deaf- Blind), Oral and voice from ASL/PSE to Oral English, as required.

2. Able to sign simultaneously consecutively using verbatim, conceptually accurate or idiomatic methods, as required.

3. Able to sign on subject matter ranging from simple statements of facts to complex and specialized terminology.

4. Able to perform simultaneous, consecutive, and sight translation in a manner that is factually and conceptually accurate without changes, omissions, or additions.

5. Able to preserve the tone and emotional level of the speaker, as well as manage the delivery, speed and length of the statement (projection, pace and pausing) of the speaker.

6. Able to maintain appropriate speed and projection while rendering interpretation, and request and incorporate clarification of speaker’s statements only when justified.

7. Able to keep pace with multiple communications in conferences, meetings, seminars, training classes, etc.

b. Interpreting services will be required in a variety of settings and situations, to include:

i. “All-hands” meetings, commemorative programs, and award ceremonies.

ii. Formal presentations available to all command employees.

iii. Formal and informal inter-office division and directorate meetings.

iv. Formal and informal inter-office training.

v. Teleconferences.

vi. Workshops, projects, complex training courses, fast pace technology meetings and briefings.

vii. Personnel reviews, evaluations, interviews, and any other personnel related needs of the Deaf/HoH employee.

c. Code of Professional Conduct

i. Interpreters will uphold the seven tenets of the Code of Professional Conduct set forth by the National Association of the Deaf (NAD) and the Registry of Interpreters for the Deaf, Inc. (RID):

1. Interpreters adhere to standards of confidential communication.

2. Interpreters possess the professional skills and knowledge required for the specific interpreting situation.

3. Interpreters conduct themselves in a manner appropriate to the specific interpreting situation.

4. Interpreters demonstrate respect for consumers.

5. Interpreters demonstrate respect for colleagues, interns, and students of the profession.

6. Interpreters maintain ethical business practices.

7. Interpreters engage in professional development.

d. Security Requirements

1. The Contractor must pre-screen Candidates using the E-verify Program

(http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system.

2. Interpreters will submit the following information for screening, if requested for security purposes:

a. Personal Information:

i. Full Name (first, middle, and last name)

ii. Date of Birth

iii. Social Security Number

b. Documents:

i. United States Passport

ii. Driver’s license issued by a state or outlying possession of the United States that contains a photograph with information such as name, date of birth, gender, height, eye color, and address.

iii. ID card issued by federal, state, or local government agency that contains a photo with information such as name, date of birth, gender, height, eye color, and address information.

iv. United States Social Security card.

v. Original or certified copy of a birth certificate issued by a state, county municipal authority or outlaying possession of the U.S. bearing an official seal.

3. Any one of the following unexpired documents should be carried by interpreters when accessing the facility and are acceptable forms of identification and will be required at the Visitor Control Center (VCC)/Pass Office to allow facility access:

a. United States Passport

b. Driver’s license issued by a state or outlying possession of the U.S. that contains a photograph with information such as name, date of birth, gender, height, eye color and address.

c. ID card issued by Federal, State, or local government agency that contains a photo with information such as name, date of birth, gender, height, eye color and address information.

d. United States Military Card

e. United States Military Dependent ID Card

IV. Preferred and Banned Interpreters

a. Preferred Interpreters

i. SPS reserves the right to request specific preferred interpreters; dependent upon availability, the Contractor shall make every effort to secure preferred interpreters.

b. Banned Interpreters

i. SPS reserves the right to refuse and or ban the use of an individual interpreter previously provided by the Contractor or proposed to be provided due to poor performance, inappropriate hygiene/appearance/conduct, security concerns, or any other reason facilitated on a failure to satisfy the requirements of the contract.

ii. Such a refusal is deemed a disqualification of the interpreter. Once the Contractor is notified that a particular interpreter has been disqualified, the Contractor shall not use such interpreter in any assignments, unless reinstatement is granted by the COR or designee.

iii. The Contractor shall submit written reinstatement requests and shall include detailed information on the specific actions taken by the Contractor that justify reinstatement, such as confirmation of training, counseling, additional interpreting skills and language proficiency evaluations, ethics training, etc.

c. Interpreters may only be banned for those clients that have requested the ban.

d. The Contractor shall maintain the list of preferred and banned interpreters and ensure it is followed.

V. Scheduling

a. Assignments

i. Interpreters are booked for designated start and end times. Interpreters shall be in place and ready to begin precisely at the time specified in the request.

ii. Requests will normally be scheduled between the hours of 6:00 a.m. and 6:00 p.m., local location time, Monday through Friday, excluding government holidays.

1. Federal government holidays are the only holidays recognized by SSP under this contract.

a. The recognized Federal Holidays are as follows:

i. New Year’s Day

ii. Birthday of Dr. Martin Luther King, Jr.

iii. Washington’s Birthday (President’s Day)

iv. Memorial Day

v. Independence Day

vi. Labor Day

vii. Columbus Day

viii. Veterans Day

ix. Thanksgiving Day

x. Christmas Day

2. All scheduled assignments six (6) hours or longer in length, in the case where a request is not adjourned for lunch, the interpreter shall remain until released and will be paid for all time worked, not to exceed the applicable contract rate. If the request is adjourned at lunch time and resumes afterwards, the interpreter may be given time for lunch not to exceed two hours and will be paid for any additional time worked when the request resumes.

3. Lunch breaks will not be paid for by the Government and are not guaranteed to be available should a request go all day.

iii. SPS may have an interpreter stay longer than the originally scheduled time slot only when the need is determined by SPS and the interpreter’s schedule permits extending the time.

b. Requesting Services

i. Request for services will be submitted by SPS COR to the Contractor via e-mail to include the following information:

1. Name of SPS employee/client(s)

2. Date of the assignment

3. Location of assignment

4. Location arrival time

5. Start and end times of the assignment

6. Title of the meeting and setting (e.g. TELECON, small group, presentation, classroom)

7. If the assignment is a high level or high profile meeting

8. The number of interpreters requested

9. If this is a teaming session with a SPS staff interpreter

10. The name and phone number for the onsite contact person(s)

11. Comments, if any

c. Length of Interpreting

i. Interpreting assignment lengths will vary by request. Start and end times will be provided in the request for services.

ii. Two (2) interpreters may be requested for assignments involving continuous services greater than two (2) hours in length with no stoppage.

iii. There will be a two (2) hour minimum paid at the agreed upon rate for all requested assignments. If there are multiple assignments that are concurrent to each other (back to back) and less than two (2) hours total then the two (2) hour minimum shall apply. If two

(2) or more assignments are two (2) hours apart or more, then each assignment shall be subject to the two (2) hour minimum.

iv. Interpreter(s) should stay on the assignment(s) for the indicated time.

v. When several assignments are scheduled together within the two (2) hour minimum time frame using the same sign language interpreter(s) there shall be no separate billing of those assignments.

d. Confirmations

i. The Contractor shall provide a confirmation of receipt for all requested assignments (e.g., same day, short notice, and two or more business days) the same business day requests are submitted.

ii. The Contractor shall provide a Status of Request confirmation with the interpreter’s name at least two (2) full business days prior to all scheduled assignments.

1. The Contractor shall notify the COR if there is partial availability at least two

(2) full business days prior to the scheduled assignment.

iii. For short notice (less than two full business days) requests, confirmation shall be provided as soon as practicable.

e. Partial Coverage:

i. If any requested assignment cannot be fully covered by the Contractor, SPS reserves the right to determine if partial coverage will be accepted. In such instances:

1. If SPS decides to accept partial coverage, the Contractor shall invoice per the standards outlined in this contract.

2. If SPS decides not to accept partial coverage, the Contractor shall not invoice for that assignment.

a. Partial requests not accepted, will be considered an unfilled request.

f. Interpreter Changes:

i. The Contractor shall immediately notify the COR of any changes that arise after a confirmation has been submitted.

g. Changes to Requests:

i. SPS reserves the right to make the following changes to a request for services after it has been submitted and confirmed: assignment titles, clients, and locations. The Contractor shall not invoice for such changes. SPS will notify the Contractor of such changes as soon as practicable.

h. Unfilled Requests and Failure to Provide an In-Person Interpreter:

i. If an interpreter(s) from the Contractor is not available, the Contractor shall notify the

COR of the situation. This does not relieve the Contractor of the responsibility to provide the personnel necessary to perform the needed service(s).

ii. Failure to provide an interpreter for any requested assignment will be considered an unfilled request.

iii. Same-day status of request notices must be phoned in to the COR, in addition to sending an electronic notification.

iv. Repeated failure to provide an interpreter(s) may subject the Contractor to the default provisions of this contract.

v. Prior COR consent is required, if CART or another alternative interpreting service is provided by the Contractor in place of an in-person interpreter.

VI. Remote Sign Language Interpreting and CART Service

a. The CART Reporters must possess a minimum of two years’ experience transcribing materials to include training materials in a formal or informal educational setting.

b. The CART reporter must possess at least one of the following types of Remote Sign Language Interpreting Service Certifications:

i. Certified CART Provider (CCP),

ii. Certified Real-time Reporter (CRR),

iii. Certified Broadcast Captioner (CBC) in accordance with the National Court Reporters Association (NCRA).

c. On-site CART is when a trained captioner travels to the client’s location and provides the captioning services there.

i. The captioner shall bring his or her own laptop computer and stenography machine.

d. Remote CART is when a trained captioner provides services over the internet from an off-site location.

i. An Agency laptop computer with internet service will be available in the room where the meeting or event will take place.

e. When CART services are approved by the COR for use on a specific assignment, all qualified CART Services/Reports must meet the following minimum knowledge, skills, and abilities:

1. Able to provide small venue CART services to be used by Deaf/HoH employee(s) and visitor(s); report various naval, aviation, and technical terms proficiently;

2. Provide real time translation and an unedited version of the transcript to the client upon request.

VII. Quality Controls

a. All work performed under this contract shall be performed in accordance with the standards provided within this contract and any associated attachments. To ensure all services conform to contract specifications, the Contractor shall implement quality control procedures for all tasks as delineated in the Quality Control Plan submitted with the Contractor’s proposal. The Contractor shall maintain and update its Quality Control Plan as necessary; however, any changes to the plan must be approved by SPS before being implemented.

b. For quality control purposes, SPS may verify the qualifications of any interpreter.

c. The Contractor’s Quality Control Plan shall, at a minimum, address the following:

i. Maintenance of a Master File for each interpreter. The Master File shall be kept in electronic format (i.e., eforms, scanned documents, etc.). The Master File is a critical factor of the Quality Control Plan and must contain at a minimum, the following information for each interpreter:

1. Interpreter's security screening documentation,

2. Interpreter's resume,

3. Copy of the interpreter’s Federal, State, and or NAD/RID interpreter certification,

4. Signed Code of Professional Conduct statement, and

5. Work authorization documentation.

ii. The Contractor shall provide access to any interpreter’s Master File and/or a copy of the interpreter’s Master File to SPS within two (2) business days after any request.

VIII. Administration

a. The Contractor's designated point of contact for receipt of requests for services and personnel administration matters shall be available from 8:00 a.m. - 6:00 p.m. Eastern Time, Monday through Friday, except for Federal Government holidays.

b. An initial list of verified/eligible interpreters must be provided to the COR no later than 5 business days after the initial contract award.

c. All Contractor and all associated sub-contractors personnel shall wear a visible Government issued visitor’s badge for identification, while on duty. Contractor personnel shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with Government personnel, and identify themselves as contractor personnel in telephone conversations and in formal and informal written correspondence with Government personnel.

d. All Contractor and all associated sub-contractors personnel shall comply with applicable installation, facility, and area commander installation/facility access and local security policies and procedures (available from the COR). The Contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor personnel must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, DoN, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

e. All Contractor and all associated sub-contractors personnel shall be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

IX. Deliverables

a. Contractor Deliverables

i. The Contractor shall submit the following deliverables at the times specified below. All correspondence shall include the contract number.

ii. Correspondence should be in email, Excel or Word formats.

Item Due Date Due To

Confirmation of Requests Same day requests are submitted COR and Contracting Officer Update and Status of Individual Requests

Two (2) business days prior to scheduled assignments COR and Contracting Officer

Monthly Invoices Monthly COR

Customer Feedback Within one (1) business day of any request COR and Contracting Officer

Staff Certifications Two (2) business days after any request COR

X. Performance Requirements

a. The Contractor shall provide sign language interpreting and CART services as well as the overall management of the provisions of these services in order to support the growing workforce of Deaf and Hard of Hearing employees. All requests received shall be filled according to the Performance Requirements below.

XI. Billing

a. Billing Hours

i. The Contractor may invoice for the booked time or a minimum of two (2) hours for an assignment whichever is greater. For any time exceeding the booked time or two (2) hour minimum that the interpreter interprets, the Contractor may bill in quarter (¼) hourly rate increments.

ii. Travel time to and from the Contractor’s official duty station shall not be considered hours of work.

b. Travel

i. Travel Approval and Reimbursement Procedures

1. General. Performance under this contract may require occasional travel by

Contractor personnel. If travel is required, the Contractor is responsible for making all necessary arrangements for its personnel. If travel is required, the Contracting

Requirement Standard Evaluation Method

Accurate/ Confirmed Requests

95% of all interpreting services requests received more than five (5) business days in advance of date are filled.

The COR will review Contractor’s monthly records to determine if vendor is meeting the stated standard.

Last Minute Requests

75% of all interpreting services requests received in two to five (2-5) business days in advance of the requested date are filled.

The COR will review Contractor’s monthly records to determine if vendor is meeting the stated standard.

Scheduling and Confirmation

Accuracy

98% of interpreting services requests will be scheduled/confirmed with accurate information (date, times, type of service and/or special instructions).

The COR will review Contractor’s monthly records to determine if vendor is meeting the stated standard.

Confirmation of Request Delivery

98% of interpreting services requests are confirmed with a notification of request receipt within one (1) business day of request submission.

The COR will review Contractor’s monthly records to determine if vendor is meeting the stated standard.

Confirmed Interpreter

Response Time

98% of interpreters arrive to the scheduled requested event location at least 30 minutes prior to the start of the event. The COR must be appraised of the interpreters’ arrival and departure for each event.

The COR will review customer feedback to determine if the interpreter arrived 30 minutes prior to the start of the event and made appropriate contacts.

Officer will unilaterally issue a contract modification to add funding to the applicable travel line item.

2. Travel Approval Process. Prior approval is required for all travel under this contract.

Travel shall be reviewed and approved/disapproved as follows:

a. The Contractor shall provide the COR and Contracting Officer a written request for authorization to travel at least 30 days in advance of the required travel date, when possible, or as soon as practicable. The request should include: purpose of travel, location, travel dates, number of individuals traveling, and all estimated costs associated with the travel (e.g., lodging, meals, transportation costs, incidental expenses, etc.).

b. The COR will review the travel request and provide, in writing, an approval or disapproval of the travel request to the Contractor and the Contracting Officer.

3. Travel Policy.

a. Travel arrangements shall be planned in accordance with the Federal Travel regulations, prescribed by the General Services Administration for travel in the conterminous 48 United States, (hereinafter the FTR) and the Joint Travel Regulation, Volume 2, DoD Civilian Personnel, Appendix A, prescribed by the Department of Defense (hereinafter the JTR).

b. The Government will reimburse the Contractor for allowable travel costs incurred by the Contractor in performance of the contract in accordance with FAR Subpart 31.2.

c. For purposes of reimbursement of travel expenses, the Contractor's official duty station is defined as within 50 miles of the Contractor's regular work site, 100 Plastics Avenue, Pittsfield, MA 01201.

d. The Contractors documentation for the reimbursement of travel costs (e.g., receipts) shall be governed as set forth in FAR Subpart 31.2, the FTR, and the JTR.

e. Car Rental for a team on temporary duty (TDY) at one site will be allowed provided that only one car is rented for every four (4) members of the TDY team. In the event that less than four (4) persons comprise the TDY team, car rental will be allowed if necessary to complete the mission required.

f. Whenever work assignments require TDY aboard a Government ship, the Contractor will be reimbursed at the per diem identified in the JTR.

c. Cancellation Policy

i. The Contractor may invoice for the booked time or a minimum of two (2) hours whichever is greater for assignments cancelled with less than 48 hours’ notice.

ii. The Contractor shall not invoice for any assignments cancelled 48 hours or more prior to the scheduled assignment.

iii. The Contractor and scheduled interpreter are responsible in determining the operating status of the facility in the case of inclement weather, local or national emergencies, or any other event that could affect facility operations. The Contractor and interpreter should call the SPS Weather Line (413-494-2959) first and foremost. The COR will alert the Contractor of any changes to the operating status of the facility when known in advance and the means is available for them to alert the Contractor.

iv. The Contractor shall not invoice for assignments that are cancelled as a result of a command/facility closure due to:

1. Inclement weather.

2. State of Emergency (declared by Local, State, or Federal Authorities)

3. Delayed Opening and Early Closures

a. After the Scheduled Assignment Time:

i. If the facility has a delayed opening and is not scheduled to open until after a scheduled assignment start time, the Contractor shall not invoice.

ii. If the facility has an early closure after the start of the scheduled assignment, the Contractor may invoice for a minimum of two hours or the booked time whichever is greater.

b. Prior to the Scheduled Assignment Time:

i. If the facility has a delayed opening and is scheduled to open prior to the start of the scheduled assignment, the interpreter should arrive as scheduled, and the Contractor should invoice accordingly.

ii. If the facility has an early closure prior to the start of the scheduled assignment, the Contractor shall not invoice for the assignment.

c. Prior to the Scheduled Assignment Time, but Assignment is Postponed:

i. If the facility has a delayed opening and the assignment is postponed until later in the day, but the interpreter arrives on time and stays for the assignment, the Contractor should invoice from the interpreter’s arrival time until the end of the assignment.

d. Cancelled Assignments:

i. If the facility has a delayed opening and is open prior to the start of the assignment; however, the assignment is cancelled, the Contractor may invoice for the booked time or a minimum of two hours for the assignment.

v. The Contractor shall not invoice for assignments where the interpreter is unable to provide services (due to illness, weather conditions, etc.) and the Contractor cannot provide a substitute.

vi. Arrival and Departure Times

1. Interpreter(s) working through the Contractor shall arrive at least 30 minutes before the actual time of the assignment. Tardiness or missed assignments will not be tolerated except for true emergencies. The Contractor shall notify the COR if this happens. If the interpreter(s) arrives ten (10) or more minutes late for an assignment, the COR will determine if services are still needed. If the COR determines that services are still needed, the Contractor shall only invoice for the actual interpreting time, or a minimum of two (2) hours for the assignment, whichever is greater. If the COR determines that the service is no longer needed, this will be recorded as a missed request and the Contractor shall not invoice for service or mileage related to the missed request.

2. Should an interpreter (s) arrive late to an assignment or leave before the assignment concludes, the Contractor shall only invoice for actual interpreting time if the assignment is longer than two hours.

vii. Confirmations

1. The Contractor shall only invoice for assignments where an assignment confirmation was provided with the interpreter (s)’s name.

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

Year 1 - ASL Interpretive Services

FFP-LOE

NET AMT

CEILING PRICE

0001AA 250 Hours Interpreting Services for Deaf/HoH

FOB: Destination

0001AB 50 Hours OPTION Interpreting Services for Deaf/HoH

0001AC 50 Hours OPTION Interpreting Services for Deaf/HoH

Year 1 - Temporary Duty Travel Expenses

FFP

Allowable travel costs in accordance with FAR Subpart 31.2, Federal Travel regulations, prescribed by the General Services Administration for travel in the conterminous 48 United States, and the Joint Travel Regulation, Volume 2, DoD Civilian Personnel, Appendix A, prescribed by the Department of Defense.

Year 2 - ASL Interpretive Services

1001AA 250 Hours OPTION Interpreting Services for Deaf/HoH

1001AB 50 Hours OPTION Interpreting Services for Deaf/HoH

1001AC 50 Hours OPTION Interpreting Services for Deaf/HoH

OPTION Year 2 - Temporary Duty Travel Expenses

FFP

Allowable travel costs in accordance with FAR Subpart 31.2, Federal Travel regulations, prescribed by the General Services Administration for travel in the conterminous 48 United States, and the Joint Travel Regulation, Volume 2, DoD Civilian Personnel, Appendix A, prescribed by the Department of Defense.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 N/A N/A N/A N/A 0001AA Destination Government Destination Government 0001AB Destination Government Destination Government 0001AC Destination Government Destination Government 0002 N/A N/A N/A N/A 1001 N/A N/A N/A N/A 1001AA Destination Government Destination Government 1001AB Destination Government Destination Government 1001AC Destination Government Destination Government 1002 N/A N/A N/A N/A

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 N/A N/A N/A N/A

0001AA POP 14-MAY-2018 TO

13-MAY-2019

N/A STRATEGIC SYSTEMS PROGRAMS

ATTN: CONTRACTING OFFICER

REPRESENTATIVE

PMOSSP

100 PLASTICS AVENUE

PITTSFIELD MA 01201

N61402

0001AB POP 14-MAY-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

0001AC POP 14-MAY-2018 TO

N/A (SAME AS PREVIOUS LOCATION)

0002 N/A N/A N/A N/A

1001 N/A N/A N/A N/A

1001AA POP 14-MAY-2019 TO

13-MAY-2020

N/A STRATEGIC SYSTEMS PROGRAMS

ATTN: CONTRACTING OFFICER

REPRESENTATIVE

PMOSSP

100 PLASTICS AVENUE

PITTSFIELD MA 01201

1001AB POP 14-MAY-2019 TO

13-MAY-2020

N/A (SAME AS PREVIOUS LOCATION)

1001AC POP 14-MAY-2019 TO

13-MAY-2020

N/A (SAME AS PREVIOUS LOCATION)

1002 N/A N/A N/A N/A

CLAUSES INCORPORATED BY REFERENCE

52.204-7 System for Award Management OCT 2016 52.204-13 System for Award Management Maintenance OCT 2016 52.204-16 Commercial and Government Entity Code Reporting JUL 2016 52.204-17 Ownership or Control of Offeror JUL 2016 52.204-18 Commercial and Government Entity Code Maintenance JUL 2016 52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-20 Predecessor of Offeror JUL 2016 52.204-22 Alternative Line Item Proposal JAN 2017 52.209-10 Prohibition on Contracting With Inverted Domestic

Corporations

NOV 2015

52.209-11 Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law

FEB 2016

52.212-4 Contract Terms and Conditions--Commercial Items JAN 2017 52.225-25 Prohibition on Contracting with Entities Engaging in Certain

Activities or Transactions Relating to Iran-- Representation and Certifications.

OCT 2015

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013 52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

DEC 2013

52.237-2 Protection Of Government Buildings, Equipment, And Vegetation

APR 1984

252.201-7000 Contracting Officer's Representative DEC 1991 252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights SEP 2013 252.203-7005 Representation Relating to Compensation of Former DoD

Officials

NOV 2011

252.204-7003 Control Of Government Personnel Work Product APR 1992 252.204-7004 Alt A System for Award Management Alternate A FEB 2014 252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7011 Alternative Line Item Structure SEP 2011 252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

OCT 2016

252.204-7015 Notice of Authorized Disclosure of Information for Litigation Support

MAY 2016

252.225-7001 Buy American And Balance Of Payments Program-- Basic (Dec 2017)

DEC 2017

252.225-7048 Export-Controlled Items JUN 2013 252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

JUN 2012

252.232-7010 Levies on Contract Payments DEC 2006 252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.239-7009 Representation of Use of Cloud Computing SEP 2015 252.239-7010 Cloud Computing Services OCT 2016 252.239-7017 Notice of Supply Chain Risk NOV 2013 252.239-7018 Supply Chain Risk OCT 2015 252.244-7000 Subcontracts for Commercial Items JUN 2013 252.247-7023 Transportation of Supplies by Sea APR 2014

CLAUSES INCORPORATED BY FULL TEXT

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (NOV 2017)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (u) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-https://www.sam.gov/portal

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

“Highest-level owner” means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

“Immediate owner” means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

“Inverted domestic corporation” means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

“Manufactured end product” means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

“Place of manufacture” means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

“Predecessor” means an entity that is replaced by a successor and includes any predecessors of the predecessor.

“Restricted business operations” means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

“Sensitive technology”--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

“Service-disabled veteran-owned small business concern”--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

“Small business concern” means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

“Small disadvantaged business concern”, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that--

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by--

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

“Subsidiary” means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

“Successor” means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

“Veteran-owned small business concern” means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

"Women-owned business concern" means a concern which is at least 51 percent owned by one or more women; or in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and whose management and daily business operations are controlled by one or more women.

“Women-owned small business concern” means a small business concern--

(1) That is at least 51 percent owned by one or more women or, in the case of any publicly owned business, at least 51 percent of its stock is owned by one or more women; or

(2) Whose management and daily business operations are controlled by one or more women.

“Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127)”, means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States.

(b) (1) Annual Representations and Certifications. Any changes provided by the offeror in paragraph (b)(2) of this provision do not automatically change the representations and certifications posted electronically on the SAM website.

(2) The offeror has completed the annual representations and certifications electronically via the SAM website accessed through https://www.acquisition.gov. After reviewing the SAM database information, the offeror verifies by submission of this offer that the representations and certifications currently posted electronically at FAR 52.212- 3, Offeror Representations and Certifications--Commercial Items, have been entered or updated in the last 12 months, are current, accurate, complete, and applicable to this solicitation (including the business size standard applicable to the NAICS code referenced for this solicitation), as of the date of this offer and are incorporated in this offer by reference (see FAR 4.1201), except for paragraphs ___ .

[Offeror to identify the applicable paragraphs at (c) through (u) of this provision that the offeror has completed for the purposes of this solicitation only, if any.) These amended representation(s) and/or certification(s) are also incorporated in this offer and are current, accurate, and complete as of the date of this offer. Any changes provided https://www.acquisition.gov/ by the offeror are applicable to this solicitation only, and do not result in an update to the representations and certifications posted electronically on SAM.]

(c) Offerors must complete the following representations when the resulting contract will be performed in the United States or its outlying areas. Check all that apply.

(1) Small business concern. The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a small business concern.

(2) Veteran-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a veteran-owned small business concern.

(3) Service-disabled veteran-owned small business concern. (Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(2) of this provision.) The offeror represents as part of its offer that it ( ___ ) is, ( ___ ) is not a service-disabled veteran-owned small business concern.

(4) Small disadvantaged business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents that it ( ___ ) is, ( ___ ) is not a small disadvantaged business concern as defined in 13 CFR 124.1002.

(5) Women-owned small business concern. (Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.) The offeror represents that it ( ___ ) is, ( ___ ) is not a women-owned small business concern.

(6) WOSB concern eligible under the WOSB Program. [Complete only if the offeror represented itself as a women-owned small business concern in paragraph (c)(5) of this provision.] The offeror represents that--

(i) It [ ___ ] is, [ ___ ] is not a WOSB concern eligible under the WOSB Program, has provided all the required documents to the WOSB Repository, and no change in circumstances or adverse decisions have been issued that affects its…